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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
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Type: Permanent Location: Hamilton, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:48
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DESCRIPTION:
Duties: Design, develop and implement software solutions.
Solve business problems through innovation and engineering practices.
Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules.
Identify or troubleshoot application code-related issues.
Take active role in code reviews to ensure solutions are aligned to pre-defined architectural specifications.
Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows.
Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Digital Science, Computer Science, Computer Engineering, Information Science, Information Technology, or related field of study plus 3 years of experience in the job offered or as Software Engineer/Developer, IT Consultant, or related occupation.
Skills Required: This position requires experience with the following skills: developing and maintaining robust back-end services using Core Java, J2EE, Hibernate, and Spring MVC; designing and implementing user interfaces with Java Server Faces (JSF) , Angular, and ReactJS; developing and consuming SOAP and RESTful web services; integrating Artificial Intelligence (AI) and Machine Learning (ML) models into applications to enhance automation, data analysis, and predictive capabilities to implement machine learning algorithms and LLM model to support business objectives; using SDL Tridion for web content management; contributing to the design, development, and maintenance of multi-lingual websites; developing dynamic forms and applications using Form.io for improving user interaction and data collection efficiency on custom form- based solutions; developing and maintaining scalable applications across platforms including web, mobile, client-server, and mainframe; designing, developing, and maintaining applications by leveraging Amazon Web Services (AWS) to ensure scalability and performance in cloud environments; developing test cases to write unit tests and improving code coverage using JUnit, Jasmine, and Mockito frameworks; providing on-call production support; utilizing Business Process Model and Notation (BPMN) to design and manage business processes; using performance monitoring tools including Dynatrace, Kibana, and JMeter; and coordinating with Systems Analysts (SA), Business Analysts (BA), manual and automation Quality Assurance (QA) teams, Product Owners, and Scrum Masters to improve productivity.
Job Location: 8181 Communications Parkway, Plano, TX 75024
JPMorganChase, one of the ol...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:47
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As a Vice President of Experience Research in Small Business Payments, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
* Conduct research on important fraud prevention products to help small business customers
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
* Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
* Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs
* Experience utilizing Artificial Intelligence or Large Language Models to enhance research efficiencies
* Lev...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:46
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Shape the future of product management while crafting solutions that enhance and optimize the JPMC employee experience.
Lead the journey of developing and implementing the product vision and roadmap for Amenity Services.
Drawing inspiration from the dynamic food and beverage hospitality industry, you will craft and execute a product roadmap that emphasizes exceptional service delivery, operational excellence, and market differentiation.
Covering our global footprint of work & employee café's, concierge services, and client centers, the product creates the connective tissue between our physical environment, the products we offer, the technology we use and the services we require while a work.
It is this end-to-end, holistic view that will allow our employees and guests to experience a frictionless, high-satisfaction experience.
As a Head of Product, Executive Director within Amenity Services, you will work closely with our partners in Global Technology, Global Real Estate, and Employee Experience as well as the subject matter experts running the day-to-day amenity operations to deliver the best experience for our employees and guests.
You will draw inspiration from the dynamic food and beverage hospitality industry and leverage the quickly evolving landscape of digital innovation.
Job responsibilities:
* Leverage multitude of internal and external sources and experts, drive the research and evaluation of our current products to determine opportunity areas for improving the end to end experience
* Develop and oversee the product roadmap, vision, and development, ensuring alignment with business needs in line with the firm's growth and financial targets and aspirations.
Identify opportunities to elevate service standards and create memorable experiences.
* Lead the end-to-end product delivery journey, ensuring that we execute effectively and enhance employee and guest satisfaction and engagement.
* Manage product innovation by staying ahead of market trends and identifying emerging technologies.
Undertake market reviews and benchmarking to inform how we compare to competitors, ensuring strategic positioning and continuous improvement.
Develop offerings that set the company apart in the amenity services landscape.
* Partner with operational leaders to ensure seamless integration and delivery.
Assist to establish metrics and help optimize processes to improve outcomes.
* Foster strong relationships with key clients, partners, and industry leaders to enhance product adoption and user engagement.
Engage vendor teams with regular business reviews, formalizing feedback and maintaining trackers of these conversations.
* Partner with technology teams to drive digital product innovation and enhance user experience.
Leverage data analytics and AI to optimize product performance and decision-making.
* Mentor and develop a high-performing, cross-disciplinary product team.
Cultivate a culture of collaboration, agili...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:45
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Garden City, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:44
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Garden City, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:43
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: Avon, US-CT
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:42
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Join our elite Cybersecurity Intelligence team and be at the forefront of innovative security strategies.
As a Cybersecurity Intelligence Senior Associate in Cybersecurity Technology & Controls, you will be responsible for threat assessment and intelligence analysis, identifying global attack vectors and emerging trends to improve the firm's security.
The role involves using advanced technology to protect the company's digital assets from cyber threats.
Also work with various teams to shape the company's cybersecurity strategy.
Job responsibilities
* Proactively monitor and analyze global cyber threats, using intelligence sources and advanced analytical techniques to identify risks to the firm's systems, data, and clients
* Collaborate with suppliers and third-party vendors to assess and respond to cybersecurity incidents, ensuring alignment with the firm's security protocols and standards.
* Develop and implement incident response plans specifically tailored to supplier-related cyber threats, ensuring rapid and effective mitigation.
* Conduct regular assessments of supplier cybersecurity practices to identify potential vulnerabilities and areas for improvement.
* Assist in facilitating training sessions and workshops for suppliers to enhance their cybersecurity awareness and capabilities.
* Establish and maintain strong relationships with suppliers to ensure open communication and collaboration in the event of a cyber incident.
* Perform in-depth security research and threat hunting, including log analysis, using Security Information and Event Management (SIEM) tools for log aggregation and correlation, and network traffic analysis to identify malicious activities or abnormal data flows
* Conduct risk assessments to identify vulnerabilities, apply techniques to detect fraud, and develop strategies to mitigate fraud risks within the organization and systems
* Help to maintain metrics to support program objectives and performance evaluation.
* Analyze diverse data sets to uncover trends and opportunities.
Required qualifications, capabilities, and skills
* Formal training or certification on security concepts and 3+ years of applied experience.
* Proficient in scripting languages (Python, Bash, JavaScript, PowerShell) and experience in automating threat detection, analysis, and response.
* Good hands on experience using incident response tools such as Endpoint Detection and Response (EDR) and Intrusion Detection Systems (IDS) to swiftly identify and respond to security incidents.
* Good hands on developing and maintaining playbooks for incident response, ensuring they are up-to-date with the latest threat intelligence and best practices.
* Proficient conducting forensic analysis of compromised systems to determine the root cause and extent of security breaches.
* Demonstrated experience collaborating with the Security Operations Center (SOC) to enhance detectio...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:41
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
....Read more...
Type: Permanent Location: Leawood, US-KS
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:40
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Join the Merchant Services Business Development team! In this role, you will drive the end-to-end client experience.
Many of our clients are moving into an embedded payment strategy for the first time and depend upon their Financial Institution to support that with expert counsel on best practices.
As a Vice President within Business Development in Merchant Services, you will focus primarily on generating new business from prospective clients.
You will work closely with an established team of Commercial Bankers and Treasury Sales teams within the Technology & Disruptive Commerce segment.
This tech focused banking group will bring a widespread or client types spanning multiple different sub verticals (i.e.
Software, Internet, Applied Tech, Climate Tech, Disruptive Commerce, and Payments)
Job Responsibilities
* Cultivates new business opportunities within the portfolio by aligning with the Banker and Treasury team to achieve individual sales goals
* Serves as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across JP Morgan
* Create strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning
* Build template-driven business case quantification for clients in support of payment solutions
* Completes analysis to competitively identify and price JP Morgan products and services for profitability
* Demonstrates ability to communicate effectively both verbally and in writing with key decision-makers at a variety of levels (C-level executives) to evaluate needs, propose solutions from our suite of merchant services products
* Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions; works with internal partners to ensure successful implementation and product ramp-up
* Protects the firm by following sound risk management protocols and adhering to regulatory requirements.
Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations
* Apply consultative influencing and selling to develop and execute strategies to deliver appropriate solutions across various stakeholders.
I.e.
Finance, IT, Product, Marketing
* Drive complex contract renegotiations
* Make recommendations on new products and services dependent on client input and general industry observations
Required qualifications, skills and capabilities
* Possesses a minimum of 5+ years of related sales and relationship management experience
* Strong knowledge of the merchant services industry, products and services with a strong technical acumen
* Excellent communication skills with individuals at all levels, internally and externally
* Proven ability to build re...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:40
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:39
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Let us take your advanced project management skills to new heights.
We're innovating and re-imagining project management as part of a division-wide delivery management center.
Bring your ideas and proven delivery record to help us.
With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
With 3 days working in the office and 2 days working at home, you are afforded the opportunity to work closely with and learn from your peers and leaders but also balance your work and life which is important here at JP Morgan Chase.
As a Project Manager- Operations Program Support in Resiliency & Delivery Management, you will be innovating Project and Program Management across Consumer and Community Banking Operations.
You will manage complex, high visibility cross division programs or projects by developing a plan, analyzing potential risks/benefits, working with your business partners to land on the best solutions, and driving your team through completion.
Job responsibilities
* Manage one or more fast-paced, complex, cross-functional programs or projects that have significant impact on the business - your efforts typically can impact as many as 30,000 specialists
* Define key roles and responsibilities and work with customers and impacted areas to ensure appropriate resources are assigned throughout program/project life
* Develop and manage integrated plans, working effectively at all levels and providing progress communications to stakeholders on a regular basis
* Lead your team and customers to concrete actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones
* Be a part of the solution - lead your customers to achieve the best business value possible
* Help us to improve - Establish best practices, innovate approaches to Program and Project Management, building a continuous improvement model
* Maintain our control environment by ensuring programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines
Required qualifications, capabilities, and skills
* 10+ years of related Program or Project Management experience.
* Broad delivery experience, including understanding of tools, processes, and best practices
* Experience managing conversions, business initiatives, or technology in agile, waterfall, or hybrid methodology
* Proven ability to manage multiple efforts, managing resources and addressing issues in a timely manner ensuring least impact on timelines and overall risk; organized, structured work style
* Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward.
* Demonstrated initiative and creativity to ensure successful and timely execution- strategic thinker with proven a...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:38
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Clinton Township, US-MI
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:37
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Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Hedge Fund Credit Risk Analyst on the Commercial and Investment Bank (CIB) Credit Risk Management Team, you will be responsible for managing counterparty credit exposure to a client base consisting of hedge funds and other alternative managers employing a diverse set of investment strategies.
You will develop quantitative and qualitative skills to analyze the creditworthiness of these clients and manage counterparty credit exposure associated with client trading, clearing, prime brokerage and custody activity.
Our team is responsible for extending credit to counterparties through traditional lending activity and market based transactions.
Job Responsibilities
* Assess creditworthiness of clients to determine appropriate credit ratings including strategy and credit exposure analysis
* Perform client due diligence including written credit approval memos and annual credit reviews
* Manage client portfolio including limit sizing and maintenance, review of financial reporting, and monitoring of credit covenants
* Analyze exposure metrics including VaR and stress scenario analysis to recommend risk mitigants such as structural enhancements, credit covenants, and collateral requirements
* Develop understanding of trading agreements and associated credit terms (e.g.
ISDA)
* Partner with colleagues from Sales & Trading, Coverage, Market Risk, Transition Management, and Legal
* Understand market developments and industry trends and assess the impact on client portfolios and strategies
* Meet development and training requirements as defined
Required Qualifications, Capabilities and Skills
* Undergraduate degree in finance or related field
* An understanding of accounting, trading products and an interest in markets
* Strong interest in client interaction and possess outstanding verbal and written communication skills
* Ability to multi-task and perform well under pressure on teams in a demanding environment
* Highly proficient in Excel, PowerPoint and Word
Preferred Qualifications, Capabilities and Skills
* Minimum one year of experience in financial services (investment banking or similar)
* Credit/Market risk experience
* Knowledge of Hedge Fund and Asset Manager Industry
* Accounting and corporate finance coursework
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and man...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:36
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JP Morgan Chase is leading success in a diverse culture with a commitment to creating an environment where everyone feels like they belong; positions within Chase provide numerous opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility and career advancement.
We are hiring best-in-class talent who are passionate, entrepreneurial and want to work in a globally diverse organization with a strong team culture.
As a Public Affairs Communications Manager Vice President on the Corporate Responsibility team, you will support public affairs and communication campaigns for the team.
You will build integrated public affairs and communications campaigns across earned, owned and paid channels that will help to tell the story of JPMorgan Chase's economic impact and business footprint in local communities across the U.S.
In addition, you will be proactive and will develop clear messaging and holistic communications plans by soliciting input across the firm's key business and philanthropic hubs and understands how to strategically engage media, partners, and influences to drive a proactive narrative.
Job responsibilities:
* Lead public affairs campaigns in local markets that drive a coordinated, proactive narrative that elevates JPMorgan Chase's reputation and drives awareness of the firm's local economic impact.
* Identify and pursue opportunities to amplify the firm's local impact across communications and marketing channels, including opportunities to leverage third-party validators.
* Collaborate and bring together internal stakeholders across lines of business to communicate a holistic story of local impact.
* Identify and leverage key internal and external stakeholders (including community partners, policymakers, etc.) to drive key messages through thought leadership opportunities.
* Lead the creation and deployment of messaging in local markets.
* Build and execute integrated communications plans and editorial calendars that shape the local impact narrative.
* Support localized storytelling across earned, paid, and owned media, in partnership with marketing teams.
* Provide creative and strategic guidance to shape local events and convening's, which bring together executives, public sector officials and community partners.
* Ensure clear, consistent and timely communication with teams across JPMorgan Chase to maximize impact, reduce duplication and stay aligned on priorities.
* Support ad hoc communications assignments across communications and the Corporate Responsibility department.
Required qualifications, capabilities, and skills:
* 5+ years of experience leading integrated communications strategies for corporations, campaigns or non-profits.
* Self starter, who has experience with public and private sector knowledge, track record for leading projects with numerous stakeholders
* Strategic thinker who can work with colleagues across lines of b...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:36
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Our Wealth Management Servicing team supports our customer's Chase.com digital self-service experience, workflow toolset and automates processes to improve operational efficiencies.
As a Product Associate on the Wealth Management Advisor Notifications team, you will be responsible for building and delivering the servicing messaging experiences roadmap to the advisors, client associates, and servicing professionals across the J.P.
Morgan Wealth Management client spectrum.
Your skill, collaborative mindset, and teamwork abilities will in make a crucial difference as you build connections with a wide landscape of partners and stakeholders.
Ideal candidates will have Wealth Management or Core Banking experience with background in Agile product management, Technology, Operations or Business Analysis.
Job responsibilities:
* Execute solutions refinement, and delivery in a mature Agile environment
* Collaborate cross-functionally with product owners, legal, advisors, risk/controls, operations, technology, design, and data partners
* Develop, capture, and maintain clear documentation of the scope, workflows, and user stories
* Engage technology partners to help refine tasks, and user stories on a daily basis
* Facilitate QA, UAT, and Production validations to ensure the delivered solution ties back to the requirements
* Support escalations; develop and share subject matter expertise for Production issues and incidents resolution
* Apply technical acumen, critical thinking, and analytical skills to help team drive forth its applications evolution
Required qualifications, capabilities, and skills:
* 2+ years of experience product development, business analysis, or project management roles
* Familiarity with retail investments products and their lifecycle, client service models, technology, operations and controls
* Knowledge of Agile principles, tools, ceremonies and is strongly required
* Demonstrated ability to be an integral project team member
* Familiarity with database platforms and data analysis techniques for practical analysis and troubleshooting
* Exposure to ML and AI chatbots frameworks
* Fundamental understanding of technical integration and dependencies for end-to-end client experience
Preferred qualifications, capabilities, and skills
* Strong work organization, written and oral communications skills and attention to details
* Background in brokerage, investments management or banking is preferred
* Strong analytical and problem-solving skills
* Creative and innovative thinker
* Bachelor's degree preferred
* Exposure to ML and AI frameworks is a big plus
To be eligible for this position, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this position.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any oth...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:35
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As the Omnichannel Implementations Team Lead, you will be instrumental in transforming our organization by reshaping our support model to enhance the client onboarding experience for new Merchant products and solutions.
This role entails spearheading key strategic initiatives, focusing on process improvements to boost operational efficiency and effectiveness, and ensuring that standard operating procedures are consistently updated to reflect best practices and compliance standards.
You will work closely with senior leadership to align the group's objectives with the broader organizational strategy, fostering a culture of continuous improvement and innovation.
The ideal candidate will possess a strong background in process management and a sharp ability to identify and capitalize on optimization opportunities.
Job Responsibilities
Team leadership:
* Lead and manage a team to achieve business objectives and performance targets.
* Develop and implement strategic plans to improve efficiency and effectiveness.
* Build and maintain strong relationships with stakeholders, clients, and partners.
Role Transformation:
* Analyze current roles and responsibilities to identify areas for improvement.
* Partner with key stakeholders to implement a plan that redefines roles and responsibilities to better meet the needs of the organization and its clients.
This includes creating upskilling and learning programs to enhance team capabilities and support career development.
* Assess the current skill set of the team and identify gaps in knowledge and expertise.
* Foster a culture of continuous learning and professional growth.
Process Improvements:
* Lead initiatives to identify and implement process improvements that enhance operational efficiency and effectiveness.
* Ensure all standard operating procedures are regularly reviewed and updated to reflect best practices and compliance requirements.
* Collaborate with cross-functional teams to streamline processes and eliminate inefficiencies.
Change Management:
* Lead change management efforts to ensure smooth transitions and minimize resistance.
* Utilize best practices in change management to support the successful implementation of new processes and structures.
Communication:
* Develop a clear and effective communication strategy to ensure all stakeholders are informed and engaged throughout the change process.
* Create a detailed timeline for communication activities, ensuring timely and consistent messaging.
Performance Metrics:
* Establish key performance indicators (KPIs) to measure the success of strategic initiatives and changes.
* Regularly report on progress and outcomes to senior leadership and other stakeholders.
Required Qualifications, Capabilities, and Skills
* Minimum 10 years work experience; 5 years of experience with Client Services, Implementations and/or Operations teams.
* Bachelor's degree in B...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:34
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Our Wealth Management Servicing team supports our customer's Chase.com digital self-service experience, workflow toolset and automates processes to improve operational efficiencies.
As a Senior Product Associate on the Wealth Management Advisor Notifications team, you will be responsible for building and delivering the servicing messaging experiences roadmap to the advisors, client associates, and servicing professionals across the J.P.
Morgan Wealth Management client spectrum.
Your skill, collaborative mindset, and teamwork abilities will in make a crucial difference as you build connections with a wide landscape of partners and stakeholders.
Ideal candidates will have Wealth Management or Core Banking experience with background in Agile product management, Technology, Operations or Business Analysis.
Job responsibilities:
* Drive solutions discovery, refinement, and delivery in a mature Agile environment
* Collaborate cross-functionally with product owners, legal, advisors, risk/controls, operations, technology, design, and data partners
* Develop, refine, and maintain clear documentation of the scope, workflows, and user stories
* Engage technology partners to help refine tasks and user stories on a daily basis
* Facilitate Quality Assurance, User Acceptance Testing, and Production validations to ensure the delivered solution ties back to the requirements
* Support escalations; develop and share subject matter expertise for Production issues and incidents resolution
* Apply domain knowledge, technical acumen, critical thinking, and analytical skills to help team drive forth its applications evolution
Required qualifications, capabilities, and skills:
* 3+ years of experience product development, business analysis, or project management roles
* Familiarity with retail investments products and their lifecycle, client service models, technology, operations and controls
* Knowledge of Agile principles, tools, ceremonies and proven ability to successfully deliver in an Agile environment is required
* Demonstrated ability to be an integral member of a global team on large-scale, complex projects
* Successful track record of developing products within deadlines
* Familiarity with database platforms and proficiency in data querying languages and techniques for practical analysis and troubleshooting
* Keen understanding of technical integration and dependencies for end-to-end client experience
Preferred qualifications, capabilities, and skills
* Strong work organization, written and oral communications skills and attention to details
* Background in brokerage, investments management or banking is strongly preferred
* Strong analytical and problem-solving skills
* Creative and innovative thinker
* Bachelor's degree or related experience preferred
* Exposure to ML and AI frameworks is a big plus
To be eligible for this position, you must be authori...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:32
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Akron, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:32
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Join JPMorgan Chase's Chief Administrative Office - Chief Data & Analytics Office (CAO CDAO) and accelerate your career in data management.
As a Data Owner Lead, you will play a pivotal role in ensuring data quality, integrity, and security, while leveraging data to drive decision-making and innovation.
Be part of a team that harnesses AI and machine learning to support the firm's commercial goals.
As a Data Owner Lead within the CAO Chief Data & Analytics Office, you will execute data strategies that align with business operations and strategic objectives.
You will collaborate with cross-functional teams to ensure data is understood, fit for purpose, and well-governed.
Your leadership will foster a data-driven culture, supporting organizational growth and competitive advantage.
Job Responsibilities:
* Implement strategic plans to deliver data solutions and/or data products that support business operations and strategic objectives.
* Manage project execution, mitigating risks and inefficiencies.
* Collaborate with partners to document and classify critical data with metadata.
* Work with key partners to drive an understanding of the data and its use within the business.
Provide subject matter expertise with respect to the content and use of data in the product and associated business area.
* Develop relationships with data providers and consumers, including leaders in the Business, Technology, Analytics, Operations, Risk and Control functions.
* Document requirements for data sourcing, content, and quality.
* Develop processes to identify and mitigate data risks throughout the data lifecycle, including risks related to data protection, privacy, retention, destruction, storage, use, and quality.
* Support data analytics by governing data integration into analytics platforms.
* Communicate and resolve data issues, maintaining data integrity.
* Manage and guide staff in executing data-related tasks and initiatives.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Data Science, Computer Science, Information Systems, Data Analytics, or equivalent professional experience.
* Five years of experience in data management, data governance, or risk management/analytics.
* Proven leadership track record with the ability to manage delivery timelines.
* In-depth understanding of data management principles and governance frameworks.
* Excellent analytical and problem-solving skills.
* Strong communication skills for technical and non-technical stakeholders.
* Strong leadership skills with experience in managing cross-functional teams.
* Proven ability to build relationships with key stakeholders and manage large-scale data projects.
Preferred Qualifications, Capabilities, and Skills:
* Experience with cloud-based data platforms such as AWS, Azure, or Google Cloud.
* Familiarity with advanced analytics, machine learning, or AI applic...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:31
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Croton on Hudson, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:30
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We are seeking a highly skilled and motivated Vice President to join our Credit Quantitative Research team, specifically within the Cash Credit team.
This is a unique opportunity to work with Investment Grade (IG) and High Yield (HY) corporate bonds, bond portfolios, and fixed income ETFs globally.
You will be involved in comprehensive analytics, models, and tools used in various trading activities, including High-Touch and Low-Touch (Algo/Systematic) bond market making, bond portfolios tailored for client customizations, and Fixed-Income ETFs primary and secondary trading.
In addition to traditional quantitative methods, the team is keen to explore and integrate various AI/ML methodologies into our modeling approach.
This involves a scientific exploration of innovative techniques, with a focus on developing and deploying proven results in a production setting end-to-end.
You need to be a forward-thinking individual who can bridge the gap between cutting-edge research and practical application, ensuring that AI/ML models are robust, scalable, and aligned with business objectives.
You will have the opportunity to collaborate with cross-functional teams, leveraging AI/ML to enhance our trading strategies and decision-making processes.
This is an exciting role for those who appreciate how every part of the business connects well together and are eager to contribute to the evolution of our quantitative research capabilities.
Job Responsibilities:
* Develop and enhance quantitative models and analytics for corporate bonds, bond portfolios, and fixed income ETFs.
* Collaborate with market makers, traders, and other stakeholders to support trading activities and strategies.
* Analyze market trends and large datasets, translating them into actionable insights using various methodologies relevant to the projects.
* Design and implement tools and systems end-to-end, ensuring that models and analytics comply with industry best practices.
* Foster a deep understanding of how different parts of the business connect and contribute to the overall success of both the individual and the team.
* Drive projects with a keen eye from a quantitative research perspective, ensuring they progress in the right direction for long-term success.
Required Qualifications, Capabilities, and Skills:
* A post-graduate degree in a STEM discipline (e.g., Mathematics, Physics, Engineering, Computer Science) with hands on experience in statistical modeling, .
* Minimum 3 to 5 years of experience in a quantitative research or related role within the financial industry.
* Strong knowledge of corporate credit, fixed income markets, and ETFs.
* Excellent analytical skills with a keen attention to detail and a systematic approach to problem-solving, with a willingness to explore new ideas.
* Ability to work collaboratively in a fast-paced, dynamic environment, while also demonstrating independent thinking and exceptional organi...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:27
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As a Tech Risk and Controls Senior Associate at J.P Morgan Chase, within The Global Technology Chief Data Office, you will contribute to supporting the implementation and maintenance of the bank's data governance framework.
This includes expanding coverage for risk and operational metrics, aligning with strategic data priorities to drive compliance, and enhancing data controls.
You will provide subject matter expertise and technical guidance by working closely with metrics leads in the Firmwide Chief Data & Analytics Office and Subject Matter Experts (SMEs) across the GT CDO.
By partnering with Technology Controls and Global Technology Data Owners, you will contribute to the effective management of data classification, quality, protection, storage, retention and destruction, use, and privacy.
Your knowledge of data governance principles will enable you to drive innovative solutions and effectively
Job Responsibilities:
* Manage the GT implementation and measurement of firmwide data management frameworks, procedures, processes and training in partnership with subject matter experts.
* Oversee Firmwide Data Assurance metrics, CDO operational metrics, and technology data-related control procedures.
* Facilitate evidence aggregation for GT Data Management audits, regulatory exams or operational risk reviews.
* Represent GT CDO in firmwide forums, committees and councils.
* Deliver projects related to data governance metrics such as the implementation and change management in support of a new data related roles, including.
but not limited to training of end-to-end data management requirements and processes.
* Drive changes required to process, procedures and/or controls aligned to Data Assurance policies.
* Maintain project plans, milestones, risks/issues, and status reports on a day-to-day basis.
Required Qualifications, Capabilities and Skills:
* Formal training in business controls, data/risk management or technology controls and 3+ years applied experience.
* Proficient in Tableau/Alteryx and dashboard or business intelligence skills.
* Demonstrated ability to analyze complex issues, develop and implement effective risk mitigation strategies, and communicate insights and recommendations clearly to senior stakeholders.
* Knowledge of control and risk management concepts with the ability to evaluate controls, create procedure and process flows in conjunction with business and control partners.
* Strong analytical, problem solving, and critical thinking skills.
* Possess data governance subject matter expertise (including familiarity of GDPR, or similar data protection laws).
* Coordinate effectively across functional teams and other key stakeholders.
* Build strong relationship-building skills, demonstrated consultative approach and proven skill in influencing others.
Preferred Qualifications, Capabilities and Skills:
* Exceptional communication and presentation s...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:26
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Bring your expertise to shape and enhance the journey of products from inception to our customers' hands.
Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.
As a Product Delivery Director in Digital & Design Domain Services, you foster enhancements and optimize the way products are delivered to customers.
As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers.
Within the broader Digital & Design team, the Domain Services team is a team that is responsible for delivering digital capabilities across our various front-end channels (JPMorgan Access, Chase Connect, Host-to-Host, APIs, and Enterprise Application Services) - including data, analytics, & reporting, onboarding, and self-service.
The team places a premium on creative and practical problem solving that can move the needle on key business objectives and deliver tangible client impact.
Job responsibilities
* Direct principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
* Own the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Maintain a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Coach and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
* Act as a trusted advisor and thought leader on key opportunities identified related to product execution and continuous process improvement
* Own materials and regular reporting on efforts to CIB leadership and cross-functional stakeholders - tell the Digital & Design Domain Services story
* Identify opportunities in the organization and leverage expertise, influencing skills, and the internal network to execute against them
* Develop a deep domain knowledge of various financial services and products including payments, banking, and digital
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* Extensive experience leading operational management and change readiness
* Experience in enterprise-wide release and deployment processes and strategies
* Advanced knowledge of the product development life cycle, technical design, and data analytics
* Superior written and o...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:25
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM.
You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share.
As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.
Job Responsibilities
* Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
* Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
* Strong knowledge of deposit and cash management products and services, and knowledge of busin...
....Read more...
Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-24 08:53:24
