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Job Description
As Global Delivery and Transformation Lead, you will set the execution strategy and lead a portfolio of high-priority initiatives across the Global Technology Center network.
You will convert enterprise priorities into integrated roadmaps, scalable delivery models, and coordinated execution across regions and locations.
In partnership with senior leaders and stakeholders globally, you will drive alignment, adoption, and measurable business and technology outcomes.
JPMorgan Chase's Global Technology Centers (GTC) are the backbone of our technology organization representing approximately 96% of our 68,000 technologists across 24 strategic locations worldwide.
The GTC advance Global Technology priorities through a connected network of local leadership, standardized frameworks, scalable capabilities, and a strong community-driven culture.
This role requires a seasoned transformation and program management leader who can navigate a complex global, matrixed environment, exercise sound executive judgment, influence without direct authority, and create clarity, accountability, and execution discipline across large-scale, multi-workstream initiatives.
Job Responsibilities
* Lead the end-to-end delivery of strategic initiatives across global Tech Centers, from strategy and planning through execution, adoption, benefits realization and continuous improvement.
* Develop and manage integrated transformation roadmaps, including scope, investment, capacity, milestones, dependencies, risks, issues, critical paths, delivery quality and expected benefits.
* Establish effective governance, operating cadence, and executive reporting that enable timely decisions, transparency, effective escalation, and clear accountability for delivery.
* Partner with senior leaders and cross-functional stakeholders to align priorities, resolve enterprise dependencies and trade-offs, and translate strategic and operational requirements into integrated delivery plans.
* Lead change management, stakeholder engagement, and adoption strategies that embed new capabilities and ways of working consistently while accounting for local requirements.
* Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.
* Define and track success measures, including adoption, delivery predictability, productivity, risk reduction, stakeholder outcomes, and benefits realization; provide senior leaders with clear insights, options, and recommendations.
* Strengthen delivery capability across the network by establishing reusable standards, controls, tools, and program management practices, informed by performance data and lessons learned.
* Mobilize globally distributed, cross-functional teams, clarify ownership and decision rights, and drive accountability fo...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:58
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Join our Securities Services Technology Business Management team, where you'll help shape the future of a global securities services franchise.
As we modernize our technology estate, accelerate AI adoption, and optimize infrastructure investments, you'll play a critical role in driving strategic execution, investment governance, and operational excellence.
We value inclusive, candidate-centric collaboration and offer the opportunity to influence major decisions across a global technology organization.
As a Vice President in the Securities Services Technology Business Management team, you will partner with senior technology leaders and the Executive Director responsible for Infrastructure, AI & Technology Strategy.
You will drive financial, operational, and strategic agendas across technology infrastructure, AI adoption, and technology economics.
This role sits at the intersection of business management, technology strategy, and investment governance, ensuring investments and initiatives are aligned to business priorities and deliver measurable outcomes.
You will support the development of technology economics discipline, providing transparency and actionable insights to improve decision-making and drive optimization.
Job Responsibilities
* Partner with senior technology leaders to support strategic priorities across Infrastructure, AI, Vendor Management, and Technology Strategy
* Contribute to business management frameworks, operating reviews, OKRs, and KPIs supporting execution against strategic objectives
* Support annual planning, forecasting, and investment governance activities across technology portfolios
* Develop strategic analyses, business cases, and executive materials for investment decisions and transformation initiatives
* Lead business management activities for infrastructure investment planning, forecasting, and performance management
* Develop transparency into infrastructure consumption, technology unit economics, cost drivers, and optimization opportunities
* Analyze infrastructure demand trends and provide recommendations to improve investment efficiency
* Support governance and financial management of AI-related investments, including tracking and reporting on AI token consumption and adoption trends
* Help establish technology economics frameworks to improve visibility into investment performance, utilization, and value delivery
* Develop executive-level reporting and analysis covering infrastructure economics, AI investments, technology financials, and strategic initiatives
* Identify and drive opportunities to improve business management processes, reporting quality, and planning effectiveness
Required Qualifications, Capabilities, and Skills
* 7+ years of experience in Business Management, Finance, Technology Strategy, Technology COO, Operations, or related discipline
* Experience supporting technology organizations, infrastructure portfolios, or large...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:57
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Consumer Bank, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
* Experience in customer facing products focused on engagement and usage
* Strong desire for learning and identifying opportunities for AI solutions
* Self-starter motivated by building effective partnerships with stakeholders and partners
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:56
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Counterparty Risk (CCR), part of Wholesale Credit Risk, is responsible for measuring and monitoring counterparty exposures across OTC derivatives (cleared and non-cleared), Futures and Options, Securities Financing, Securities Prime Services, CCPs and Commodities.
The broader CCR organization oversees exposure measurement, risk monitoring and escalation, ad hoc risk investigations and analyses, assessment of collateral and margin arrangements, ownership of credit exposure metrics, and the development and maintenance of related exposure calculation and reporting capabilities.
This is a dynamic area of risk management at the intersection of markets, analytics, controls, and technology, offering broad product exposure and the opportunity to contribute to high-impact risk and transformation initiatives.
As a member of the Collateral and Margining within CCR, you will play a key role in strengthening the team's control framework, performing margin investigations and negotiating ISDA CSAs.
The role offers a broad platform across risk oversight, portfolio analytics, process improvement, and cross-functional delivery, with interaction across Quantitative Research, Technology, Product, Credit Officers, and other stakeholders.
Required qualifications, capabilities, and skills
* Bachelor's degree in a discipline such as Financial Engineering, Mathematics, Physics, Statistics, Engineering, Finance and/or Economics
* At least 3 years of experience in OTC Derivatives in a Trading, Counterparty Risk, Market Risk, or Quantitative role in financial services
* Strong analytical and problem-solving skills, with the ability to synthesize complex risk information, identify practical solutions, and communicate insights clearly to different audiences
* Proficiency in Python programming and SQL, and experience using data and visualization tools such as Tableau, Alteryx, ThoughtSpot, or similar platforms to support analytics, automation, and process improvement
* Good understanding of derivatives (bilateral and cleared), Futures and Options, Securities Financing, Prime Services, and related counterparty credit risk products
* Understanding of key CCR concepts, including exposure measurement, margin methodologies, ISDA CSAS and Collateral Eligibility
* Proficiency with MS Excel and strong comfort working with large data sets and analytical workflows
* Strong written and verbal communication skills, with the ability to explain technical concepts to non-specialists and engage constructively with a broad stakeholder group
* Strong sense of accountability and ownership; self-motivated, control-minded, and confident in making, articulating, and challenging risk judgments where appropriate
* Ability to work effectively across functions and build strong partnerships with Quantitative Research, Technology, Product, Credit Officers, and other stakeholders
Job Responsibilities
* Perform margin investigations, liquidity an...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:56
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Join us to advance your software engineering career while building impactful technology solutions.
Grow your skills and make a difference with a collaborative team.
As a Senior Lead Software Engineer at JPMorgan Chase within the CORPORATE TECHNOLOGY team, you will design, develop, and deliver innovative software solutions.
You will collaborate with an agile team to enhance technology products in a secure and scalable way.
You will gain hands-on experience across the software development lifecycle.
You will contribute to a supportive team culture focused on growth and technical excellence.
Job responsibilities
* Own end-to-end solution architecture across applications, APIs, data, integrations, and environments (dev → prod).
* Convert business requirements into target-state architecture, HLD, and LLD with clear trade-offs and documented decisions.
* Define integration patterns and cross-service contracts (REST/gRPC, event-driven), including versioning, compatibility, and SLAs.
* Provide hands-on technical leadership by contributing Java/Spring Boot and Python code for reference implementations, critical paths, and POCs to production.
* Lead design spikes and performance investigations to validate approaches and resolve complex technical risks.
* Drive complex production issue triage and root cause analysis, ensuring sustainable fixes and operational learning.
* Establish and maintain engineering standards through reusable patterns, templates, and shared components.
* Design and deliver production patterns for AI/ML capabilities (batch + real-time inference, feature pipelines, evaluation, monitoring).
* Partner with Data Science teams to move models from experimentation to reliable, scalable, observable services.
* Implement responsible AI controls (traceability, testing/evaluation, approvals, and appropriate human oversight where required).
* Define and deliver NFRs and operational excellence (availability, latency, throughput, scalability, resiliency, RTO/RPO, capacity planning, observability/SLOs/runbooks) with secure-by-design and SDLC/audit compliance.
Required qualifications, capabilities and skills
* Formal training or certification on software engineering concepts and 9+ years applied experience
* Strong hands-on experience designing and delivering enterprise solutions end-to-end.
* Java 11/17+ expertise, including Spring Boot microservices, API design, and testing practices.
* Python 3.x expertise for services, automation, and data/ML integration.
* Proven distributed systems experience: microservices, event-driven architecture, and messaging/streaming (Kafka or equivalent).
* Strong data architecture fundamentals: relational/NoSQL patterns, caching (e.g., Redis), data consistency, and schema evolution.
* Practical experience productionizing AI/ML: inference patterns, model packaging/serving, and monitoring/drift fundamentals.
* Working k...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:55
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Product Designer, Vice President in Digital Markets (Commercial & Investment Bank), you will play a pivotal role in shaping the user experience across our products and services.
Within the Digital Client Relationship team, you will help design and evolve the tools that empower our Sales & Trading teams to engage clients; augmenting their work, enabling collaboration, and harnessing the scale of J.P.
Morgan Markets.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
We are part of an exciting and growing global organization where you will enjoy frequent communication with project stakeholders and be an active player in a flourishing in-house design community.By applying to this posting, you will be considered for multiple roles.
Job responsibilities
* Design and deliver engaging, user-centered experiences for B2B applications used by our institutional banking clients
* Help grow and foster a high-performance design team by being accountable for overseeing the implementation of the standards across product suites, and be a champion for Design
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Actively participate in design strategy and product definition, roadmap planning in a multidisciplinary environment with product, design and tech partners
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in user experience design or similar roles
* Experienced in delivering design solutions in complex business domains, collaborating effectively with product, development, business, and technology teams.
* Experienced in scaled Agile / enterprise ways of working, aligning design across squads while maintaining quality, consistency, and pace.
* Constantly pushing your limits and searching for opportunities to become better, and comfortable receiving feedback and critique, building on the ideas of others
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
Preferred qualifications, capabiliti...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:55
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Join our Payments Technology team, where you'll collaborate with senior leaders to shape infrastructure strategy and financial management.
You'll play a pivotal role in driving transparency, governance, and impactful decision making across a dynamic, fast-paced environment.
As a Technology Business Manager in Commercial & Investment Bank (CIB) Payments Technology, you serve as a trusted advisor to technology leadership, providing insight and oversight across infrastructure strategy, budgets, and investment decisions.
You'll ensure that Payments Technology initiatives align with Commercial & Investment Bank (CIB), Digital Payment Services (DPS), and Global Technology objectives.
This role offers the opportunity to synthesize complex technical and financial data into actionable intelligence for senior stakeholders, all within a highly visible and fast-paced setting.
Job responsibilities
* Partner with Payments Technology leadership to align infrastructure strategy with business and Global Technology standards.
* Lead infrastructure forecasting and deliver targeted, audience-specific reporting and insights.
* Identify and execute infrastructure optimization opportunities to drive cost efficiency.
* Provide leadership and coordination during annual and in-year infrastructure planning cycles.
* Resolve technology billing issues with internal and external partners.
* Serve as subject matter expert across on-prem, off-prem, cloud, and hybrid infrastructure models.
* Apply FinOps principles to evaluate technology solutions and optimize cost, performance, and value.
* Produce data-driven analysis and executive-level materials for stakeholder forums.
* Coordinate across stakeholders to execute infrastructure programs, track financial spend, timelines, and outcomes.
* Organize and prepare materials for governance forums, operating reviews, and business update sessions.
* Design and implement improved processes, controls, and business solutions to drive productivity and cost-efficiency.
Required qualifications, capabilities and skills
* Bachelor's degree or higher in Business, Finance, Economics, Technology, or related field.
* Strong background in technology infrastructure, financial management, and cloud FinOps practices.
* Demonstrated experience in Technology Business Management and technology financial governance.
* Knowledge of modern and legacy platforms including cloud, distributed systems, mid-range, and mainframe environments.
* Strong analytical skills with experience working across large, complex data sets.
* Advanced Microsoft Office skills, especially PowerPoint and Excel.
* Excellent written and verbal communication skills, with confidence engaging senior, global stakeholders.
* Highly self-directed, resilient, and comfortable operating autonomously in high-pressure environments.
Preferred qualifications, capabilities and skills
* Familia...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:54
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Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Distributed Systems Engineer at JPMorganChase, you'll serve as a seasoned member of an agile team to design and deliver trusted, market-leading technology products in a secure, stable, and scalable way.
You will be responsible for building and evolving critical backend platforms and services that operate reliably at scale across multiple systems, regions, and environments-supporting the firm's business objectives.
We are seeking a dedicated professional who is a strong team player, self-motivated, and driven to achieve engineering excellence on short timescales.
This is an extremely hands-on, delivery-focused, technical position involving deep analysis, coding, testing, performance tuning, and close partnership with product, SRE/operations, and end users.
Prior experience in financial services is desirable, but curiosity, strong fundamentals, and the ability to learn quickly are just as important.
The role involves a high degree of teamwork, technical design reviews, and peer interaction.
Job Responsibilities
* Executes software solutions: leads design, development, and technical troubleshooting, thinking beyond routine approaches to build resilient distributed solutions and break down complex production problems.
* Builds secure, high-quality production services: develops and maintains low-latency and/or high-throughput services, background workers, and APIs with strong correctness and reliability guarantees.
* Designs for scale and reliability: produces architecture and design artifacts for complex distributed applications (e.g., service decomposition, data consistency patterns, caching, failover) and ensures design constraints are met in implementation.
* Ensures operational excellence: owns systems end-to-end including observability (metrics/logs/traces), incident response, capacity planning, and performance optimization.
* Works with large, diverse datasets: gathers, analyzes, and synthesizes signals from production telemetry and business data to drive continuous improvement and to inform reliability and scalability work.
* Identifies systemic issues: proactively detects hidden failure modes (hot partitions, thundering herds, cascading failures, backpressure gaps) and drives improvements to coding hygiene, testing strategy, and architecture.
* Collaborates across teams: partners with platform, infrastructure, security, and dependent application teams to deliver well-integrated capabilities and clear service contracts.
* Contributes to engineering communities: participates in communities of practice and events that explore new and emerging technologies and raises the bar through mentoring and design/code review.
* Builds inclusive culture: contributes to a team culture of diversity, equity, inclusion, and respect.
Required qualifications, Capabilities & Ski...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:53
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We are seeking a Backend Data Engineer with strong API development experience in Java or Python, with full-stack capabilities as a plus.
The ideal candidate brings hands-on expertise in cloud platforms (AWS preferred), Databricks, and Spark, with a solid foundation in data engineering and analytics.
A strong data background with the ability to think analytically, design scalable data pipelines, and work with large datasets is essential.
Experience or keen interest in Agentic AI and modern AI-assisted development workflows .skills - spark , sql , databricks , agentic ai , python or java ,ETL
Job Responsibilities
* Design, develop, and maintain scalable full stack applications using Java or Python.
* Build and optimize data pipelines and analytics solutions leveraging Databricks, Spark, and AWS technologies.
* Analyze large datasets and develop scalable, cloud-based solutions to support business needs.
* Collaborate with cross-functional teams to deliver innovative technology solutions.
* Explore and apply emerging technologies, including Agentic AI and AI-assisted development tools.
Required Qualifications
* Experience in full stack software development using Java or Python.
* Hands-on experience with AWS, Databricks, and Apache Spark.
* Strong background in data engineering, analytics, and large-scale data processing.
* Demonstrated analytical and problem-solving skills.
* Experience with cloud-native architectures and scalable application design.
* Exposure to or interest in Agentic AI, Generative AI, or AI-assisted development practices.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We ar...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:52
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As a Senior Manager of Software Engineering, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
* Lead and deliver the integrated modernization plan across application delivery, data engineering, migration, integration, testing, parallel run, operational readiness, production cutover, and decommissioning.
* Lead and develop a high-performing data engineering organization, including staffing, coaching, performance management, delivery quality, succession planning, and continuous improvement.
* Provide inclusive people leadership through regular coaching, mentoring, feedback, career development, and recognition that enables team members to grow and perform at their best.
* Define and execute the data engineering strategy for ingestion, transformation, data quality, metadata, lineage, data products, and analytical consumption.
* Oversee data platform delivery across Snowflake, Databricks, AWS data services, Redshift, S3, and related orchestration and streaming technologies.
* Establish engineering standards for scalable pipelines, reusable frameworks, automated testing, observability, incident response, cost management, security, and supportability.
* Partner with data architecture, governance, analytics, risk, business, and domain teams to establish trusted data ownership, access controls, service levels, and regulatory compliance.
* Coordinate scope, milestones, critical-path activities, readiness criteria, and dependencies across APIs, Kafka and Avro contracts, data models, legacy capabilities, downstream consumers, infrastructure, and external partners.
* Manage program governance, including executive reporting, risk and issue resolution, decisions, change management, dependency escalation, and outcome-based measures, while leading parallel-run, migration, cutover, and decommissioning planning.
* Build strong relationships with senior leaders, product owners, delivery leads, vendors, and dependent programs, communicating complex topics clearly and driving accountability across teams.
Required qualifications, capabilities, and skills
* 10+ years of overall professional experience, including 4+ years in a people leadership role.
* Experience managing complex programs with multiple workstreams, delivery teams, and executive stakeholders.
* Demonstrated success delivering enterprise modernization, platform migration, application transformation, or comparable initiatives.
* Strong experience with program governance, integrated planning, dependency management, risk and issue resolution, and executive communications.
* Ability to understand and communicate technic...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:49
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J J.P.
Morgan Advisors combines the strengths of the global J.P.
Morgan family with best-in-class external resources to help clients achieve their financial goals.
Our team values collaboration, innovation, and a commitment to client service.
We foster an inclusive environment where every team member can thrive and contribute to our shared success.
Job Summary
As a Branch Operations Support Associate within J.P.
Morgan Advisors, you assist Financial Advisor teams by promoting efficient branch operations, ensuring seamless client onboarding, and resolving client issues promptly and accurately.
Reporting to the Branch Operations Director, you execute critical operational processes and collaborate with Corporate and Investment Bank operations teams to deliver timely updates and communications to advisor teams.
You contribute to key projects, take ownership of assigned deliverables, and work independently while keeping your manager informed of progress and outcomes.
If you are enthusiastic, self-directed, and motivated to develop and implement effective solutions, you will be a strong addition to our team.
Job Responsibilities
* Guide Financial Advisor and new client onboarding processes,
* Lead resolution of escalated operational issues,
* Communicate with advisor teams regarding potential operations issues,
* Execute and take ownership of assigned projects
* Maintain regular updates to manager on progress and challenges
* Collaborate with CIB operation teams for process improvements
* Support operational efficiency initiatives
* Ensure compliance with firm policies and procedures
* Utilize strong Excel skills for reporting and analysis
* Foster a positive and inclusive team environment
* Contribute to continuous improvement of operational workflows
Required qualifications, capabilities, and skills
* A minimum of 3 years of operations experience
* Experience working with product groups
* Understanding of brokerage business
* Experience interfacing with operational teams, client associates, and Financial Advisors
* Experience with brokerage operations or systems
* Ability to work in a high-pressure environment with tight deadlines, control-oriented mindset
* Ability to multi-task with strong attention to detail
* Excellent interpersonal and communication skills, team player mindset, strong Excel skills
* Undergraduate degree
Preferred qualifications, capabilities, and skills
* Series 7 license
* Ambitious and energetic approach to problem-solving
* Personally motivated to deliver results
* Ability to lead process improvement initiatives
* Experience in project management
* Enthusiastic about learning new systems and processes
* Strong analytical acumen
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad rang...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:42
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You will lead the modernization of our commercial lending processes and the technology that powers them.
You will work directly with bankers and product partners to deliver simpler workflows, stronger controls, and faster client outcomes.
You will set engineering standards that prioritize reliability, security, and speed-without sacrificing resiliency or cost discipline.
You will be a hands-on technical leader who develops talent and stays current through continuous learning.
As a Senior Director of Software Engineering at JPMorganChase within the Commercial and Investment Bank Lending Technology team, you lead leaders and senior engineers to design and modernize commercial lending workflows and platforms.
You partner closely with bankers, product, and operations to turn business needs into roadmaps and measurable delivery.
You set a high bar for reliability, secure development, and operational excellence while increasing delivery velocity.
You use data to guide decisions and ensure implementations are correct.
You proactively manage organizational health, staffing, vendor strategy, and budget.
Job responsibilities
* Set and uphold engineering standards across architecture, reliability, security, and delivery for commercial lending modernization
* Partner with bankers, product, and operations to translate business needs into clear roadmaps, well-defined scope, and measurable outcomes
* Drive operational excellence through automation, observability, resiliency patterns, and disciplined incident management to improve availability and speed-to-delivery
* Lead design reviews and critical-path technical decisions; mentor senior engineers and engineering leaders
* Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments
* Make disciplined build, buy, and reuse decisions based on business value, risk, and total cost of ownership
* Establish a data-driven culture by defining metrics, analyzing outcomes, and using insights to improve product decisions and controls
* Own budget planning, forecasting, and expense management; proactively adjust spend, staffing, and vendor usage to avoid surprises
* Build and retain high-performing teams through structured hiring, performance management, and career dev...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:31
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Priority Initiatives Business Management is supporting the Global Investment Banking Central Coverage business, which is a key component of Global Investment Banking and more broadly Global Banking.
Operating within Global Finance & Business Management, the Business Manager partners with senior coverage executives and other senior leaders across Global Banking and Finance & Business Management as a trusted advisor-shaping strategy, optimizing performance, and ensuring disciplined execution.
As an Associate Business Manager in the Priority Initiatives Business Management team, you will support leaders across Global Banking and Global Investment Banking in managing and optimizing business performance.
You'll work closely with a VP Business Manager and partner with stakeholders across product, coverage, finance, risk, legal, and technology to translate strategic priorities into actionable plans, maintain operating cadences, and coordinate cross-functional execution.
You will be expected to respond quickly to time-sensitive deliverables, apply advanced analytical skills to develop insights and options, and produce clear, executive-ready materials that help leadership make decisions.
Success in this role requires dynamic relationship management and communication skills, sound judgment on prioritization, attention to detail, and a consistent focus on delivery.
Job responsibilities
* Support business management planning by helping translate leadership priorities into draft sequenced plans, timelines, and budget inputs; track progress against milestones.
* Coordinate the client agenda by maintaining the cadence for account plan updates and client reviews; compile coverage inputs, relationship status updates, revenue opportunity notes, prioritization lists, and performance metrics.
* Help define and maintain management KPIs and senior leadership metrics by producing recurring reporting, performing data checks, and escalating data quality issues; summarize insights for executive audiences.
* Prepare and refine materials for business reviews and governance (e.g., decision memos, narratives, performance readouts) by drafting content, consolidating inputs, and ensuring accuracy, clarity, and version control.
* Develop product and business knowledge to analyze datasets, identify trends, and surface observations; propose initial takeaways and questions for stakeholder discussion.
* Support cross-functional initiatives with product, technology, risk, legal, and finance by coordinating meetings, documenting decisions/actions, tracking deliverables, and ensuring timely follow-ups to keep workstreams on plan.
* Assist as a liaison for technology initiatives by capturing requirements, organizing enhancement backlogs, tracking status, and communicating updates; help ensure delivered outputs align to stated outcomes.
* Contribute to reporting modernization and process automation by identifying manual steps, documenting cur...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:27
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Payments Trust and Safety Technology group, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You will be part of the Fraud Protection group, building solutions for merchants to protect themselves against fraudulent behavior.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Extensive experience with Java programming, Spring Boot framework, messaging technologies such as Kafka, MQ
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or docu...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:23
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Transform business challenges into data-driven solutions-your insights will fuel growth and competitive advantage.
As a Data Scientist on the Home Lending (HL) Data & Analytics team, you'll be undertaking advanced analytics to derive actionable insights to support our HL Sales strategy and optimization.
You'll need to combine strong data manipulation, quantitative analysis, business acumen, and a focus on problem-solving to drive meaningful insights that enable the firm to drive incremental value and an outstanding customer experience.
Job Responsibilities:
* Deliver advanced analytics and data-driven solutions for a wide range of HL Sales business challenges.
* Work with both internal & external data sources and tools to explore, assemble, organize and analyze data.
* Perform descriptive, diagnostic, and predictive analyses to uncover trends, patterns, and actionable business insights.
* Utilize data visualization tools to communicate actionable insights and tell an effective story to business stakeholders.
* Identify opportunities to develop and enhance business intelligence & automated reporting to facilitate decision making for business partners.
* Build analytical frameworks to support strategic and complex business priorities.
* Collaborate with team members and business/technical partners on the data foundation and the use of AI to automate and develop innovative solutions for the HL business.
Required Qualifications, capabilities, and skills :
* Undergraduate or advanced degree in an analytical field (e.g., Computer Science, Economics, Mathematics, Statistics, Engineering, Operations Research).
* 2+ years experience in data analysis / data science.
* Proficiency using SQL, Python, MS Excel and Visualization tools for data manipulation, analysis and visualization.
* Critical thinking and proven ability to connect data analysis to business strategies and deliver results that drive measurable impact.
* Excellent communication & data storytelling skills to effectively summarize & deliver actionable insights to business stakeholders.
* Ability to analyze complex problems, dive deep into data, and design innovative solutions.
A relentless curiosity to understand the \"why\" behind data patterns.
Preferred Qualifications, capabilities, and skills :
* Experience with cloud platforms (e.g., AWS, Snowflake) for large scale data processing, plus Salesforce for lead management & sales.
* GitHub for problem solving and collaborative project experience.
* Strong ability and experience using visualization tools, including new products with AI / Gen-AI Data-Talk and natural language capabilities.
* Background in financial services, plus experience in the Mortgage Business.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our missi...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:20
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Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As a Technology Support Lead in the Merchant Services group, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services.
Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
you will serve as a senior technical leader responsible for the reliability, resiliency, observability, and operational readiness of critical payment platforms.
You will provide end-to-end production ownership across the service lifecycle, driving stability improvements, incident reduction, automation, and operational excellence.
Job responsibilities
* Serve as the technical production owner for critical merchant payment services and client-facing platforms.
* Apply Site Reliability Engineering (SRE) principles to improve reliability, availability, scalability, and operational efficiency.
* Drive end-to-end service quality and client experience through data-driven operational improvements.
* Evaluate service readiness for production release activities, ensuring operational controls, supportability, resiliency, and observability requirements are met.
* Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
* Leads team adoption of enterprise-authorized AI capabilities within the work environment to improve incident triage speed and consistency (e.g., synthesizing operational signals into prioritized actions), with human-in-the-loop validation and appropriate handling of sensitive data.
* Execute policies and procedures that ensure operational stability and availability and lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
* Monitor production environments for anomalies, address issues, drive evolution of utilization of standard observability tools, and escalate and communicate issues and solutions to business and technology stakeholders through incident resolution and service restoration
* Applies reuse-first, AI-assisted practices across incident/problem/change routines to identify recurring interruption patterns and validate remediation actions aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Strong background in Site Reliability Engineering (SRE), Production Engineering, Application Support, Platform Engineering, or Technology Operations.
* Proven experience leading technical resolution efforts for complex...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:17
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Make your next role matter by helping leaders run the business with clarity, strong controls, and timely insights.
You will translate priorities into measurable plans and drive a disciplined operating rhythm.
You will partner across teams to improve how work is tracked, communicated, and delivered.
If you enjoy turning complexity into structure, you will thrive here.
Join us to help shape operational excellence through consistent, well-managed execution.
Job summary
As a Business operations manager in the Business operations and controls team, you will plan, organize, and execute key operational activities that enable efficient decision-making and well-controlled delivery.
You will drive priority-setting, performance reporting, and communication across stakeholders, with a focus on accuracy, responsiveness, and strong follow-through.
Job responsibilities
* Define and maintain key priorities, success measures, and performance reporting aligned to strategic and operating plans
* Build and manage an operating cadence (e.g., routines, forums, materials, and follow-ups) to support consistent execution
* Prepare executive-ready reporting and summaries that highlight progress, risks, issues, and decisions required
* Coordinate across stakeholders to collect inputs, validate information, and resolve blockers to delivery
* Own process management for assigned operational domains, including documentation, controls, and continuous improvement
* Manage action logs, timelines, dependencies, and deliverables to support disciplined execution across initiatives
* Draft and coordinate external communications with borrowers, insurance agents and brokers, and internal risk partners as applicable to the role
* Drive clear, consistent communication across stakeholder groups to support alignment and reduce operational friction
* Identify process gaps and implement improvements that enhance accuracy, timeliness, and transparency
* Support urgent requests by prioritizing effectively, communicating trade-offs, and delivering high-quality outputs under tight timelines
Required qualifications, capabilities and skills
* Bachelor's degree in Business, Management, Finance, or equivalent professional experience
* Advanced analytical and quantitative skills, including the ability to interpret data and produce clear insights
* Proficiency in Microsoft Word, Excel, PowerPoint, Project, Visio, and SharePoint
* Strong problem-solving skills, including the ability to synthesize conclusions and communicate them clearly to senior stakeholders
* Demonstrated experience preparing executive-ready materials with high attention to accuracy and detail
* Strong organization skills, including the ability to manage multiple priorities and meet deadlines
* Effective stakeholder management skills, including influencing and collaboration across teams
* Strong written and verbal communication skills, in...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:14
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Infrastructure Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Product Management Staff VP is an individual contributor embedded in the IP International product management team, partnering with the Head of Product and product managers to strengthen operating cadence, portfolio visibility, and day-to-day effectiveness.
The role does not own a roadmap; it enables consistent execution by maintaining shared practices, tools, and portfolio insights so product managers can focus on strategy, customers, and delivery.
The team delivers platform capabilities across regions while staying defensible in risk, regulatory, and audit discussions; this role supports clear "source of truth" documentation, decision traceability, and configuration-first approaches where regional variance is needed.
As reporting and operating practices mature, the role helps reduce manual effort through automation.
Experience with approved internal AI tools-or strong interest in learning and applying them responsibly-to improve tracking, reporting, and workflows is valued.
This is a high-impact, high-visibility role for someone who thrives in complexity, moves between strategy and execution, and enjoys making others more effective through collaboration and strong operational follow-through.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Defines and executes the product strategy and roadmap for global infrastructure platform services supporting international office and branch environments
* Partners with engineering, architecture, cybersecurity, and line-of-business stakeholders to deliver scalable, resilient, and standardiz...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:13
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Tarpon Springs, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:13
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Culver City, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:12
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Northridge, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:12
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Kissimmee, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:11
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About US Private Bank (USPB)
With more than 160 years of experience, J.P.
Morgan Private Bank delivers the highest quality advice, service, capabilities, and products to wealthy individuals and families around the world.
We deliver highly customized and comprehensive solutions to help clients with the many complexities they face by leveraging our products and solutions.
Our business model focuses on deep client relationships through an integrated team structure with a platform of both depth and breadth.
Role Overview
J.P.
Morgan Private Bank Digital is seeking a motivated Senior Associate to join our Alternatives Product team.
This role supports the development and execution of digital solutions for alternatives investments, working closely with product managers, advisors, technology, and other stakeholders to innovate, design, and develop technology that will enhance the advisor and client experience.
The Senior Associate will contribute to product development and management, market research, and continuous improvement initiatives to drive innovation in this space.
Key Responsibilities
* Partner with stakeholders to establish a vision and strategy for how to deliver new and valuable capabilities to the business.
* Lead market research to identify leading private market trends that impact the advisor and client experience.
* Collect and analyze advisor/client needs to determine how to transform and improve the advisor experience.
* Follow a user-centric, design-led approach to create products with impact and explore transformational ideas.
* Draft requirements documents and build a detailed functionality roadmap for alternative investment solutions for advisors and clients.
* Clarify business requirements for the engineering team to ensure that solutions will achieve business goals.
* Define and measure product KPIs to track progress and drive enhancement and prioritization decisions.
* Lead and participate in design sessions with key partners in Technology, Design, and the advisor business.
AI Requirements
This role sits at the intersection of alternatives product management and applied AI.
Candidates must arrive with demonstrated, hands-on AI capability - these are prerequisites for consideration, not skills to be acquired on the job.
* Command of AI fundamentals.
The candidate must already know how to prompt effectively, build their own agents and skills, write and run evals, and develop working prototypes.
* Demonstrated use of AI and genuine curiosity in the space is required.
We expect evidence of active, self-directed engagement with the current AI landscape.
* AI-enabled product thinking.
The candidate must have hands-on experience using leading AI tools available today for rapid prototyping.
Required Qualifications
* Bachelor's degree required; advanced degree or relevant certifications a plus.
* 3-5 years of experience in management consulting, product management, fin...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:10
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Utilities, you will lead end-to-end platform product management-from strategy and discovery through roadmap execution and adoption-ensuring the platform accelerates time-to-market for teams across Chase while maintaining strong controls, reliability, and performance.
You will represent the "customer" across multiple constituencies (API consumers, product teams, engineering, operations, risk partners), translating needs into a cohesive, prioritized plan that drives durability and business value.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Define and drive the vision, strategy, and roadmap for an Account Utilities platform supporting Credit Card, Demand Deposit Account, and transaction data domains.
* Lead cross-functional collaboration across Product, Technology, Operations, and Business teams to deliver shared platform capabilities and improve transaction search experiences.
* Serve as the connective point between business and technical stakeholders, translating requirements into actionable outcomes.
* Facilitate Agile delivery activities, including sprint planning, backlog refinement, story development, and scrum ceremonies.
* Monitor and communicate progress, risks, dependencies, and blockers while driving resolution and maintaining leadership visibility.
* Partner with product teams to prioritize initiatives, align on strategic objectives, and ensure successful execution of platform enhancements.
* Leverage data, customer insights, and emerging technologies to inform product decisions and platform evolution.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience leading complex platform, product, program, or project initiatives within large-scale organizations.
* Strong communication, relationship management, and stakeholder engagement skills with the ability to influen...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:10
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Do you have a passion for providing a best-in-class experience for customers and employees? Our Card Lending Services Team has an excellent opportunity for an individual with proven commercial underwriting abilities.
This is a strategic change-leadership role within Card Lending (CLS) Digital Strategy & Production Support as a Business Analysis Associate II, focused on driving process excellence and technology-enabled transformation across the lending platform.
The position emphasizes automation and machine learning to optimize operational performance, strengthen risk management, and enhance both customer and specialist experiences.
You will identify and prioritize high-value opportunities to modernize workflows, translating them into measurable outcomes by partnering with Business, Product, and Technology teams to design, deliver, and scale solutions.
Working across multiple stakeholders, you will help define best-in-class processes, uncover synergies, and ensure risks are proactively identified and mitigated.
Job responsibilities
* Lead AI-enabled transformation initiatives to reduce manual effort, increase productivity, and strengthen the control environment through automation, robotics, and machine learning.
* Own end-to-end process improvement engagements-from current-state assessment and future-state design through implementation and benefits realization-prioritizing efficiency, customer experience, expense reduction, and audit readiness.
* Partner with Technology to shape and mature use cases, define requirements, translate needs into user stories, support UAT, and drive adoption to ensure successful releases and sustained outcomes.
* Influence and align senior stakeholders and cross-functional partners (e.g., Marketing, Product, Controls, and Operations) to deliver sustainable, well-controlled, end-to-end lending solutions.
* Apply data-driven problem solving and financial acumen to quantify value, prioritize the initiative portfolio, and communicate performance and results.
* Drive change management by building sponsorship, proactively addressing resistance with a strong fact base, and enabling teams to adopt new ways of working.
* Remove organizational impediments and ensure initiatives progress to closure through clear governance, milestones, and accountability.
Required qualifications, capabilities and skills
* Strong transformation execution capability-combining operational excellence, stakeholder influence, and analytical rigor-to deliver meaningful, scalable change.
* At least 4 years of relevant experience in operations, management consulting, process re-engineering, business analysis, and/or project/program management.
* Demonstrated track record of delivering process improvement, automation, and/or digitization initiatives with measurable business outcomes.
* Advanced analytical and structured problem-solving skills, with demonstrated comfort working with data and a...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-30 10:51:07
