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Join JPMorganChase and discover a career where your skills and ideas truly make a difference.
You'll help shape the future of data management by supporting client onboarding and collaborating with teams across the organization.
Your attention to detail and commitment to excellence will ensure we meet regulatory standards and deliver outstanding client experiences.
The position offers opportunities to innovate and contribute to process improvements.
As a Client Data Associate I in Operations, you will manage and verify client information to support KYC and AML compliance.
You'll use digital platforms to optimize workflows, resolve service issues, and maintain the integrity of confidential data.
Engaging with stakeholders, you'll facilitate discussions that drive positive outcomes and operational efficiency.
This role is ideal for those interested in financial services and data operations, offering growth in a fast-paced environment, and where your expertise will help support the firm's regulatory requirements.
Job responsibilities
* Manage and verify client data, ensuring accuracy, completeness, and compliance with KYC and AML standards.
* Support seamless client onboarding processes, proactively resolving service issues to deliver outstanding client experiences.
* Collaborate with cross-functional teams and stakeholders to track exceptions, facilitate discussions, and achieve timely completion of KYC processes.
* Utilize digital platforms and analytical tools to process, analyze, and enhance client data management across products and platforms.
* Identify and implement process improvements to drive operational efficiency and support continuous improvement initiatives.
Required qualifications, capabilities, and skills
* Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
* Advanced analytical and research skills, with proficiency in digital tools and Microsoft Office Suite for data management and reporting.
* Strong communication, problem-solving, and stakeholder management abilities, with a client-focused approach.
* In-depth knowledge of KYC/AML policies and experience supporting regulatory compliance and client onboarding.
* Proven track record of driving operational efficiency and contributing to process improvement initiatives.
Preferred qualifications, capabilities, and skills
* Experience in AML, Compliance, Fraud, KYC, or Operational Risk within financial services.
* Ability to drive data-driven initiatives and foster collaboration among stakeholders, utilizing influence and project management skills.
* Expertise in leveraging AI, machine learning, and process automation to enhance data analysis and streamline workflows.
* Strong adaptability and resilience in dynamic, high-pressure environments, with interpersonal skills to motivate teams and negotiate effective solutions.
* Advanced proficiency in develop...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:09
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Bee Cave, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:08
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Embark on a rewarding and challenging career as a Business Analysis Associate I with our dynamic team.
You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment.
Join us and contribute to our mission while advancing your career.
As a Business Analysis Associate I within the Payments team, you will play a pivotal role in driving operational efficiency and strategic initiatives.
You will leverage your advanced understanding of data analytics and automation technologies to uncover patterns, analyze complex data sets, and propose innovative solutions.
Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies.
You will also utilize your advanced computer literacy and digital proficiency to enhance processes and customer interactions.
Your role will involve coaching and delegating tasks to others, fostering a culture of learning and growth within the team.
Your decisions and work results will have a significant impact on the team and departmental goals, contributing to the overall success of the firm.
*this role is not eligible for immigration sponsorship
Job responsibilities
* Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making.
* Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies.
* Provide insights and recommendations to team members, ensuring tasks and responsibilities are aligned with project objectives for efficient and effective outcomes.
* Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects.
* Leverage digital platforms and technological tools ( SQL or Python or other query language) to improve processes, enhance customer interactions, and effectively communicate with stakeholders.
* Document requirements for reporting and/or application updates
* Design test plans and coordinate/assist with testing/validations and getting sign off from business partners
Required qualifications, capabilities, and skills
* Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 2+ years of experience.
* Advanced proficiency in using automation technologies to optimize processes and implement business strategies.
* Demonstrated ability to coach and guide team members, fostering a culture of continuous learning and growth.
* Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success.
* Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes...
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Type: Permanent Location: Monroe, US-LA
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:07
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:06
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Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges.
Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.
As a Client Solutions Architect Manager in Embedded Payments group, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges.
Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
Job responsibilities
* Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases
* Supports business development, bankers and sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
* Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
* Identifies and defines development requirements for product design enhancements based on client feedback
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise working across a related broad set of products
* Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
* Experience supporting Sales in pricing, pipeline planning, and account planning
* Experience working with clients in a technology field and interfacing with engineers
Preferred qualifications, capabilities, and skills
* B achelor's degree preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:05
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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
JPMorgan Concourse is a hosted payment platform that embeds the payment disbursement and collection process in a client's proprietary site.
It offers a scalable digital experience with customizable branding, a variety of payment options, and bank grade security features .
The successful candidate will have responsibility for financial performance, commercialization, client adoption and end to end client satisfaction.
You will challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
As the JPMorgan Concourse Product Director in Embedded Finance Product, you lead innovation through the development of products and features that delight customers.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities
* Oversees the product strategy, product roadmap, development, execution, risk management, and business growth targets
* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Owns product performance and is accountable for investing in enhancements to achieve business objectives
* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Required qualifications, capabilities, and skills
* 8+ years of hands-on experience or equivalent expertise delivering products, projects, or technology applications
* Extensive knowledge of the product development life cycle, technical design, and data analytics
* Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Demonstrated track record of leadership in product management in fintech, technology or financial institution
* Strong oral and written communication skills to drive change within organization and managing stakeholders across multiple functions (Technology, Sales, Marketing, Legal, Controls, Compliance etc.)
Preferred qualifications, capabilities, ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:05
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Description
Intro Marketing Language:
Join a high-impact team shaping the future of card authorizations at Chase.
Drive technical excellence, lead cross-functional teams, and deliver innovative solutions that support millions of transactions daily.
Job Summary:
As a Product Manager in Card Authorizations, you combine deep technical expertise with product management excellence to drive strategic initiatives and optimize authorization systems.
You will manage and prioritize product backlogs, lead agile teams, and collaborate with stakeholders to deliver high-value features and technical improvements.
Your leadership will ensure seamless delivery, system modernization, and compliance with regulatory and fraud prevention standards.
Job Responsibilities:
* Define and execute the product roadmap for card authorization systems, aligning with business objectives and regulatory requirements
* Manage and prioritize product backlogs, ensuring optimal delivery of high-value features and technical improvements
* Maintain backlog health through continuous refinement, story grooming, and stakeholder alignment
* Lead cross-functional agile teams using Scrum and Kanban methodologies to deliver system enhancements
* Facilitate sprint planning, daily standups, retrospectives, and other agile ceremonies
* Manage team capacity, velocity tracking, and delivery commitments using Jira and other project management tools
* Collaborate with business stakeholders, technology teams, risk management, and compliance organizations
* Oversee technical architecture decisions for authorization systems, ensuring scalability, reliability, and performance
* Drive system conversions and migrations, supporting new co-brand partnerships and platform modernization
* Ensure authorization systems meet fraud prevention requirements and regulatory compliance standards
* Communicate product status, roadmaps, and strategic initiatives to executive leadership and key stakeholders
Required qualifications, capabilities, and skills:
* Proven product experience as a Technical Product Systems Analyst at a major financial institution (e.g., Citi, Wells Fargo, Capital One)
* Extensive knowledge of technical platforms (TSYS/C3) with hands-on system configuration and optimization experience
* Demonstrated experience with system conversions and migrations for co-brand partner initiatives
* Deep expertise in credit card authorization processes, payment flows, and transaction lifecycle management
* In-depth fraud risk background with understanding of real-time risk decisioning and fraud prevention strategies
* Proven experience as a Business Architect or similar role, translating business requirements into technical solutions
* Strong understanding of business processes, systems architecture, and technology integration patterns
* Excellent analytical and problem-solving skills for complex technical and bus...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:04
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Sales Associate in Commercial Banking, you will play an integral part in contributing to new sales targets, managing business relationships, and achieving portfolio growth objectives.
You will participate in the three-year development plan designed fora progression of job functionsto develop skills over time for a successful career within the firm and ability to pursue more senior roles within the Treasury Solutions such as a Treasury Management Officer position.
Job responsibilities
* Collaborate with the Treasury Management Officer (TMO) on client proposals to identify appropriate Treasury solutions, perform cost and benefit analysis, competitive pricing and run profitability models
* Assist with client call preparation by creating relationship review materials, pitch books, account plans, and conducting customer research
* Develop an understanding of clients' Treasury cash management structure and objectives
* Coordinate with product partners to develop comprehensive Treasury solutions
* Develop and understand competitors' products and positioning within the client & market
* Work with the TMO's throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately
* Collaborate with internal partners to ensure successful implementation, product ramp-up and accurate pricing and billing
Required qualifications, capabilities, and skills
* Bachelor's Degree
* Three+ years' relevant banking and treasury experience
* Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
* Superior verbal and written communication skills with the ability to mobilize internal networks and resources
* Ability to understand Treasury Solutions products, pricing philosophy, and billing process and procedures
* Proficiency in Microsoft Office (PowerPoint, Excel and Word)
* Ambition to develop into an individual sales contributor
Preferred qualifications, capabilities, and skills
* Interest in working with experienced Treasury partners to recognize a client's cash flow needs and apply appropriate banking solutions
* Sales, portfolio management or relationship management experience
* Qualitative and quantitative skills
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients und...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:04
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Augusta, US-GA
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:03
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Anna, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:02
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your con...
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Type: Permanent Location: Mishawaka, US-IN
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:01
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You will help oversee one of the bank's largest network partnerships as a Senior Manager at JPMC, demonstrating a thorough understanding of payments and the ability to navigate the rapidly evolving and highly complex merchant acquiring business.
As a Network Relationship Senior Manager in the Payment Network Office, you will be responsible for driving the assessment, sizing and integration of Payment Network capabilities to transform and grow the Merchant Services (CMS) organization.
You will be responsible for working collaboratively with a diverse set of internal and external stakeholders to ensure their alignment and drive the successful integration of Network capabilities.
Job Responsibilities
* Manages the network partnership for the acquiring business
* Holds network accountable for delivering a best-in-class network partnership reflected through their financial, operational and strategic support of JPMCs businesses
* Engages with key stakeholders across product, operations and technology to identify gaps and opportunities with our network partnership
* Consistently aligns strategic and tactical initiatives to ensure network delivers on JPMC top priorities
* Escalates JPMC issues related to network services to ensure immediate engagement and resolution
* Providing thought leadership around new market opportunities and complex network initiatives/changes
* Understands the payments industry and staying abreast of current market environment and trends that could improve cost of payments for our merchants
* Provides advocacy within JPMC on use / testing of relevant network services or capabilities that align with bank's strategic priorities
Required qualifications, capabilities and skills
* 5+ years experience in the Payments industry (Merchant Acquiring or Network Operations)
* Payment experience needed to credibly challenge network initiatives and changes and how they may impact customer / client experience
* Demonstrates ability to create and manage a large complex project (for new vertical markets and complex Payment Brand updates and optional network products)
* Exhibits ability to work with diverse teams to document current processes (process maps), determine what works well, what doesn't and perform gap analysis
* impact of network initiatives
* Posse the ability to navigate horizontally across multiple workstreams to align on objectives, identify and manage delivery gaps including designing frameworks and strategies to address change management, testing improvement strategies, LOB engagement target operating models, enterprise level communications, intake, and governance processes.
* Consistently demonstrates strong personal time management skills, effectively organizing tasks and motivating individuals (internal and external) around initiatives.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of c...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:00
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Elevate your career and decode complex data patterns and craft influential dashboards.
Construct and execute plans for data migration for dashboard and automation tool use.
Engage with a visionary team, translating intricate stakeholder needs into transformative insights.
As a Data Operations Senior Associate in Commercial and Investment Bank - COS, you conduct independent analysis to uncover patterns leading to new questions and solutions through data collection, integrity, utilization, requirements, and analysis.
You apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Use your elevated technical skills to support the design and development of metrics reporting and dashboards to enable Operations Management to execute their strategic objectives and ensure conformance with all controls, policies, and procedures.
Job Responsibilities:
* Execute data migration efforts, ensuring seamless integration and minimal disruption to business operations.
* Develop and maintain ETL processes to support data migration and integration.
* Create and maintain dashboards and reports using tools like Qlik, Tableau and Power BI to provide insights to business stakeholders.
* Collaborate with business units to understand functional requirements and reporting needs, translate them into technical and data requirements, and deliver actionable insights.
* Implement data quality checks and validation processes to ensure data accuracy and reliability.
* Provide technical expertise and support for data-related projects and initiatives.
* Troubleshoot and resolve data issues in a timely manner.
* Maintain detailed documentation of data processes, systems, and workflows.
Ensure adherence to regulatory requirements and company standards.
Required Qualifications, Capabilities, and Skills:
* 3-5 years of experience in data operations, data migration, and data visualization.
* Proven experience with data migration projects and tools
* Proven experience working with structured and semi-structured data
* Strong understanding of data warehousing and data modeling concepts.
* Familiarity with ETL processes and tools ( Python, Alteryx, Snowflake, and AWS environment)
* Proficiency in data analysis tools such as SQL, Python, Tableau, and Power BI.
* Strong analytical and problem-solving skills with high attention to detail
* Excellent verbal and written communication skills to convey complex data insights to non-technical stakeholders.
* Ability to manage multiple projects and meet deadlines.
* Strong team player with the ability to work collaboratively in a cross-functional environment.
Preferred Qualifications, Capabilities, and Skills:
* Bachelor's degree.
* Knowledge of query writing and execution using data analysis tools.
* Certification in Data Technology, Agile, or other project management applications.
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-28 08:03:00
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Sylvania, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:59
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Pineville, US-LA
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:58
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Flowery Branch, US-GA
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:57
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking Connected Commerce team, you will play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner.
Your contributions and capabilities will promote significant business impact, as you apply your deep technical expertise and problem-solving skills to address a wide range of challenges across various technologies and applications.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Development experience in Java 21 with building RESTful backend applications using Spring Boot
* Experience in designing, building and maintaining high-thought put low latency data pipelines using Apache Kafka, KSQL and Kafka Streams
* Proficiency in SQL and NoSQL databases such as Oracle, Postgres, Cassandra, etc.
* Experience in designing, building, and maintaining API services, with knowledge of Microservices with Domain Driven Design Patterns
* Experience working with tools like Terraform to provision AWS cloud services
* Experience with AWS EKS, AWS EC2, AWS ECS, EventBridge, Lambda, Route53, and AWS S3
* Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Practical cloud native experience
* Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
* Experience with banking and digital wallets
* AWS Certification
Chase is a leading financial services firm, helping nearly half of America's households and small busine...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:57
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The HR Data Products organization builds trusted, governed, and discoverable data assets that power reporting, analytics, and AI across the employee lifecycle.
We partner with stakeholders in People Operations, HR Technology, Business Intelligence, AI/ML, Information Architecture, and Data Engineering to deliver high - quality, fit - for - purpose data products with clear lineage, controls, and measurable business impact.
As a Vice President Data Product Manager, you will lead the strategy and delivery of a portfolio of HR data products.
You will define multi - year roadmaps, set OKRs, align stakeholders, and drive end - to - end execution-from discovery and requirements through launch, adoption, and continuous improvement.
You will champion data governance, quality, and self - service, enabling HR and business teams to make faster, better decisions.
Key Responsibilities:
* Own multi - year strategy, outcomes, and OKRs for your HR data domain.
Prioritize a portfolio backlog across competing demands; balance near - term value with long - term platform investments.
Engage senior HR and business leaders to identify opportunities and align on outcomes;
* Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan.
* Conduct user discovery and stakeholder interviews to gather business requirements, pain points, and opportunities for improvement.
* Partner with Business Intelligence, AI/ML, and Product teams to ensure data products meet reporting, analytics, and automation needs.
* Collaborate with Information Architecture and Data Engineering to onboard new data sources and transform them into performant, fit-for-purpose data offerings.
* Establish and maintain strong data governance, quality, and lifecycle management practices for talent data, ensuring compliance with firmwide standards.
* Own the development and maintenance of data catalog, metadata, glossary, and lineage capabilities for Talent Acquisition and Off-boarding datasets.
* Drive continuous improvement in data product offerings through stakeholder feedback, usage insights, and industry best practices.
Required Qualifications:
* 5+ years delivering data products, analytics platforms, or enterprise data solutions in complex environments
* Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan.
* Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan.
* Deep understanding of modern data platforms and cloud ecosystems, including entitlements, catalog/lineage, and data quality tooling.
* Proficiency in SQL for data testing, validation, and ad-hoc analysis; ability to guide users on how to access and use data products effecti...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:56
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Join the Corporate Tax team!
As a Tax Associate in the Corporate Tax team, you will gain exposure to tax accounting and compliance assignments from a US federal and state and local tax perspective.
From a tax accounting perspective, the Associate will become knowledgeable of the components and calculations of the effective tax rate and deferred taxes pursuant to ASC 740 (formerly FAS 109).
From a tax compliance perspective, the tax associate should be familiar with the federal, state and local corporate income tax filings for the firm.
Additionally, the candidate should be familiar with the US tax aspects of international operations.
Job Responsibilities:
* Compute current and deferred tax provision and liabilities on previously identified book-tax differences
* Analyze new transactions to determine potential book-tax differences and other related tax accounting treatment
* Monitor new Accounting policies and pronouncements to determine proper tax treatment of such new emerging issues
* Assist in preparation of separate entity Annual Report tax footnotes as applicable
* Prepare federal, state and local corporate income tax returns for a variety of firm entities.
This includes gathering and analyzing financial information to properly determine the impact on such tax returns
* Document all tax return support in Corporate Tax's workflow database
* Ad hoc tax research related to various tax return positions
Required qualifications, capabilities, and skills:
* Minimum 2+ years of relevant tax accounting and compliance experience
* Excellent communication, organizational and attention to details skills; self-starter
* Ability to effectively use various programs such as Microsoft Office, Access
Preferred qualifications, capabilities, and skills:
* Accounting degree preferred
* An MBA with emphasis in tax, or an MST and/ or a CPA license is a plus
* Big 4 accounting firm experience is preferred
* Knowledge of Onesource RS tax compliance software is a plus and preferred
* SAP is a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibili...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:55
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Aiken, US-SC
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:54
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required qualifications, capabilities, and skills
* 10+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 20...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:53
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The PXT Data Strategy Operations Lead will drive cross-functional coordination across Finance, Operations, and Technology to turn our data strategy into execution.
This includes driving progress on both analytics/reporting use cases and foundational data-access/connectivity use cases.
You will manage intake, maintain clear worklists and dependencies for connectivity and federated data build-outs, and produce executive-ready views that stay current.
You'll align our firmwide data target state with where we are today and partner with data owners to define and execute the path forward.
Coding is not required; strong systems understanding and program leadership are.
Job responsibilities
* Coordinate Finance, Operations, and Technology teams to remove blockers and drive measurable progress on prioritized data and analytics use cases.
* Run working cadences; track actions, owners, and dates; and escalate risks and dependencies early to sustain disciplined execution.
* Manage a unified portfolio spanning analytics/reporting and data-access/connectivity use cases; define scope, milestones, entry/exit criteria, and success metrics; maintain RAG status and deliverables.
* Maintain a detailed connectivity and federated delivery tracker (source access, approvals, data contracts, privacy/security controls, lineage, SLAs) and sequence tasks on the critical path.
* Ensure clear and timely handoffs across teams by identifying dependencies and sequencing work.
* Build and continuously update concise executive views (roadmap, OKRs, value realization, RAG status, risks/issues, decisions required).
* Create clear narratives and artifacts for leadership reviews; ensure data and status are refreshed ahead of meetings.
* Operate a simple, transparent intake process for all data-related requests; log, deduplicate, categorize, prioritize; maintain a visible backlog.
* Establish triage SLAs, coordinate discovery with requestors, and route work to the right teams.
* Map current state to the target state; identify capability gaps and define pragmatic sequencing to close them; partner with data owners and architects on standards and patterns for federated delivery.
* Tie use cases to business outcomes and track benefits (revenue, cost, risk reduction); ensure privacy, security, and data access controls are designed in; partner with risk/compliance/security.
Required qualifications, capabilities, and skills
* Minimum of 8 years leading cross-functional programs in data, analytics, or technology environments; list objective, key requirements only per PRON guidance and specify years without ranges where applicable
* Strong systems understanding of how data moves from sources through pipelines to platforms and products; familiarity with federated data patterns, catalogs/lineage, access controls, and SLAs.
* Proven experience managing intake and large backlogs; prioritizing with frameworks (e.g., value vs ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:53
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Senior Associate Product Manager - USPB Digital (Becoming-the-Client Suite)
Global Private Bank, U.S.
Private Bank (USPB)
Location: New York Metro area
About the team
USPB Digital builds client and advisor experiences that power the Global Private Bank.
The Becoming-the-Client (BAC) suite spans the prospect-to-onboarding journey across UnO (internal onboarding), the PB client portal (external), and connected workflows with CRM, operations, and controls.
Our mission is to make onboarding faster, simpler, and more transparent-without compromising risk, compliance, or client experience.
Role summary
As a Senior Associate Product Manager, you will own a feature area within the BAC portfolio and drive it from discovery through delivery.
You'll partner with Design, Engineering, Operations, Risk/Controls, and Program Management to define outcomes, translate them into high-quality requirements, and ship iteratively.
You will be accountable for measurable improvements in cycle time, straight-through processing (STP), transparency, and user satisfaction for prospects, clients, advisors, and operations.
What you'll do
* Own a BAC capability (e.g., entity onboarding, document & data intake, status tracking, identity verification, e-signature, or CRM/Portal integrations) end-to-end.
* Convert business goals into clear problem statements, OKRs, and prioritized backlogs; write crisp epics, user stories, and acceptance criteria.
* Partner with Design on use-case definition, flows, and design reviews; ensure accessibility and a consistent design-system application.
* Partner with Engineering on solution design, dependency mapping, and grooming; uphold "definition of ready/done," and maintain Jira hygiene.
* Lead experimentation and pilot/F&F launches; instrument and analyze metrics (STP, cycle time, defect rates, adoption, CSAT).
* Coordinate cross-domain dependencies (CRM, Client Information, KYC/CDD, Payments, Messaging) and surface risks early; support LRCC/CCM reviews and change control.
* Champion automation and AI-assisted experiences to reduce manual touchpoints and improve data quality and transparency.
* Communicate crisply with senior stakeholders; provide status, trade-offs, and path-to-green plans.
Qualifications
* 3-6 years of product management (or adjacent) experience shipping digital products; experience in wealth/private banking, fintech, or B2B workflows preferred.
* Working knowledge of onboarding/KYC/CDD, document/data collection, identity verification, e-signature, and workflow/orchestration concepts.
* Strong requirements craft: writes testable acceptance criteria; decomposes features into incremental value; drives backlog discipline.
* Metrics-driven; comfortable defining KPIs and using data to prioritize and iterate (e.g., STP, cycle time, funnel conversion, error rates).
* Experience collaborating in Agile environments with Design and Engineering; familiarity with Ji...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:51
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Fontana, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:51
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Make a meaningful impact in a highly trusted part of the Private Bank.
Join a team that safeguards clients and advisors by strengthening supervisory oversight and operational excellence.
You'll partner across Client Service, Operations, Compliance, and Legal to resolve issues, improve processes, and prepare branches for exams.
Your expertise will keep our brokerage activities compliant, and our clients protected.
Grow your career while helping us raise the bar on supervision.
As a Private Bank Supervisory Manager, you oversee brokerage-related supervision for U.S.
Client Service locations and serve as a central escalation point.
You partner with us to resolve trade errors, guide registration matters, prepare branch exams, and drive process improvements.
Together, we ensure adherence to regulatory requirements and internal standards while supporting employees and clients with timely, risk-based decisions.
Job responsibilities
* Oversee brokerage supervision for Client Service locations and act as the primary contact for supervisory inquiries
* Partner with Market Supervisory Managers and Operations to resolve trade errors and close error claims
* Process cancel/corrects, assign error responsibility, and complete error reporting
* Guide Client Service Management on employee registration matters; produce and review registration and location reports
* Prepare Monthly Supervision Reviews and lead monthly meetings with Client Service Branch Office Managers
* Support Compliance Annual Branch Exams and coordinate documentation and readiness across eight branches
* Prepare for internal audits, Compliance Testing, and external regulatory exams; demonstrate adherence to policy
* Serve as the escalation point for situations involving Senior Clients or vulnerable clients
* Review and approve gifts to employees; monitor E-Comm violations, LinkedIn changes via Hearsay, and outside interests
* Analyze outlier trade and PAD violation reports; identify trends and recommend corrective actions
* Assist with surveillance inquiries, brokerage complaints, and cross-functional requests from Control and Operations
Required qualifications, capabilities, and skills
* Minimum 2 years of experience in supervisory management, client service, controls, or compliance within a brokerage or wealth management firm
* Demonstrated risk-based decision-making with a strong sense of urgency
* Excellent communication, listening, and stakeholder management skills across all levels
* Proven ability to assess complex issues and drive timely, durable solutions
* In-depth knowledge of brokerage regulatory requirements and best practices
* Strong organization, follow-up, and time management skills in a dynamic environment
* Ability to analyze trends, identify gaps, and implement process improvements
* Proficiency with Microsoft Office (Excel, Word, PowerPoint); strong systems navigation
*...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-28 08:02:50