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Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048437
The typical starting pay range for this position is between $16 - $19.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Torrance, US-CA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:29
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Description & Requirements
Maximus is seeking a Personnel Security Representative to become an integral part of our Department of Defense (DoD) client team in Arlington, VA.
Responsibilities include:
• Be capable of independent decision-making, possess a high degree of individual initiative and organizational skills, and function with minimal supervision
• Manage personnel security matters associated with SCI and SAP security programs
• Maintain applicable SCI and SAP directives, regulations, manuals, guidelines, and instructions
• Ensure conformance with established security guidelines; provide timely feedback and status upon request track, summarize, and report the status of various documents and projects
• Ensure strict adherence to the provisions of the NISPOM, its Supplement, the DoD Overprint, DCID, ICD, and SAP policy
• Plan, coordinate, and confirm logistical support (transportation, badges, security clearance paperwork, audio-visual support, and etc.) for meetings
• Participate in team self-inspection activities
• Verify and update Program Access Rosters
• Prepare and maintain personnel security files (PSFs)
• Prepare, transmit, and receive visitor access requests (VARs); verify visitor clearances
• Assist the program manager with annual program access validations.
• Provide guidance and oversight to defense contractors.
• Prepare, review and coordinate DD 254s
• Provide day-to-day security management and oversight of the SAPFs/SCIFs.
• Review Fixed Facility Checklists (FFCs) and make corrective recommendations
• Implement all applicable requirements to maintain Facility Intrusion Detection Systems (IDS)
• Maintain all required facility paperwork and accreditations and coordinate tests, inspections, and repairs of program facilities
• Ensure proper handling and marking of classified materials
• Assist with the Security Awareness and Education program; reviews inspection results to correlate training products and priorities
• Monitor security incidents
• Execute special projects as required
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS112, P4, Band 7
Requirements:
• Due to Federal requirements, all candidates must have an active TS/SCI clearance.
• Bachelor's degree or higher; 4 years of relevant work experience may be considered in lieu of the degree requirement.
An Associate's degree and 2 years of relevant work experience may also be considered in lieu of the degree requirement.
• 8+ years of demonstrable experience with at least 4 years of experience supporting the DoD or IC.
Minimum Requirements
TCS112, P4, Band 7
Desired Skills:
• Security experience in a SAP facility preferred
• Experience as titled COMSEC account manager or COMSEC policy implementation officer
• Experience with Defense Information System for Security (DISS) and the Joint Access Decision Environment (JADE)
• Excellent written and verbal co...
....Read more...
Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:28
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Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR048440
The typical starting pay range for this position is between $16.28 - $17.50 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Bellingham, US-WA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:27
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Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048448
The typical starting pay range for this position is between $16 - $19.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Gridley, US-CA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:27
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Description & Requirements
Maximus is currently hiring Bilingual Customer Service Representatives to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web based portals.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
This position is tentatively scheduled to start on April 1st with training beginning on April 8th.
Please note, these are Full-time, Hybrid/Remote roles: You will begin onsite for your first day, then you will be able to continue remotely from home.
You will also be able to work remotely after completing training.
Schedule Details:
- Our call center is open from 8AM - 6:30PM MST, Monday - Friday
- 8 hour shifts are scheduled within the hours of operation
Why Join Maximus?
- Competitive Compensation - Quarterly bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff fo...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:26
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048456
The typical starting pay range for this position is between $15 - $17.50 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Troy, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:25
-
Description & Requirements
Maximus is currently hiring Customer Service Representatives to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web based portals.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
This position is tentatively scheduled to start on April 1st with training beginning on April 8th.
Please note, these are Full-time, Hybrid/Remote roles: You will begin onsite for your first day, then you will be able to continue remotely from home.
You will also be able to work remotely after completing training.
Schedule Details:
- Our call center is open from 8AM - 6:30PM MST, Monday - Friday
- 8 hour shifts are scheduled within the hours of operation
Why Join Maximus?
- Competitive Compensation - Quarterly bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-En...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:24
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048446
....Read more...
Type: Permanent Location: Milford, US-NH
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:22
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048458
The typical starting pay range for this position is between $16 - $19.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Valley Center, US-CA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:22
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048447
....Read more...
Type: Permanent Location: Milford, US-NH
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:21
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048469
The typical starting pay range for this position is between $15 - $17.50 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Kenmore, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:21
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048463
....Read more...
Type: Permanent Location: Monessen, US-PA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:20
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Description & Requirements
Maximus is seeking a Remote Sr Analyst-Ops to join our Department of Education portfolio.
This individual will be responsible for developing and maintaining various reports for our internal and external customers.
This includes maintaining process integrity and compliance with policies and regulations, ensuring customer satisfaction, and effective management of risk
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
- Able to self-manage aggressive workload, identify and remediate obstacles, engage best practices to expedite product.
- Serve as Customer Communications point of contact on all assigned work keeping management and business partners apprised of communication status
- Completes deliverables for reporting maintenance including revisions, approvals, and implementation.
- Utilize reporting and analysis to manage and prioritize a portfolio of claims processes to drive efficiency and productivity.
- Perform on-going analysis of claims processes to validate business need and make appropriate adjustments to existing processes as needed.
- Analyze information and develop solutions with the overall goal of improving business processes, efficiency, and enhancing the customer experience.
- Assist with the review and verification to ensure expected output was achieved.
- Communicate findings and work with management to address opportunities.
- Maintain regular reporting documentation to be shared with the business area.
- Schedule meetings, track issues, complete project plans, publish documentation and ensure implementation of claims processing is on schedule according to customer SLA/metrics.
- Actively participate in meetings by coming prepared, providing insight, sharing ideas and accepting critical feedback.
- Other duties as assigned.
Additional Requirements Per Client:
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwir...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:19
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048436
The typical starting pay range for this position is between $16.28 - $17.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Chehalis, US-WA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:19
-
Description & Requirements
Maximus is seeking a Remote Sr Analyst-Ops to join our Department of Education portfolio.
This individual will be responsible for developing and maintaining various reports for our internal and external customers.
This includes maintaining process integrity and compliance with policies and regulations, ensuring customer satisfaction, and effective management of risk
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
- Able to self-manage aggressive workload, identify and remediate obstacles, engage best practices to expedite product.
- Serve as Customer Communications point of contact on all assigned work keeping management and business partners apprised of communication status
- Completes deliverables for reporting maintenance including revisions, approvals, and implementation.
- Utilize reporting and analysis to manage and prioritize a portfolio of claims processes to drive efficiency and productivity.
- Perform on-going analysis of claims processes to validate business need and make appropriate adjustments to existing processes as needed.
- Analyze information and develop solutions with the overall goal of improving business processes, efficiency, and enhancing the customer experience.
- Assist with the review and verification to ensure expected output was achieved.
- Communicate findings and work with management to address opportunities.
- Maintain regular reporting documentation to be shared with the business area.
- Schedule meetings, track issues, complete project plans, publish documentation and ensure implementation of claims processing is on schedule according to customer SLA/metrics.
- Actively participate in meetings by coming prepared, providing insight, sharing ideas and accepting critical feedback.
- Other duties as assigned.
Additional Requirements Per Client:
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwir...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:18
-
Description & Requirements
Maximus is seeking a Remote Sr Analyst-Ops to join our Department of Education portfolio.
This individual will be responsible for developing and maintaining various reports for our internal and external customers.
This includes maintaining process integrity and compliance with policies and regulations, ensuring customer satisfaction, and effective management of risk
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
- Able to self-manage aggressive workload, identify and remediate obstacles, engage best practices to expedite product.
- Serve as Customer Communications point of contact on all assigned work keeping management and business partners apprised of communication status
- Completes deliverables for reporting maintenance including revisions, approvals, and implementation.
- Utilize reporting and analysis to manage and prioritize a portfolio of claims processes to drive efficiency and productivity.
- Perform on-going analysis of claims processes to validate business need and make appropriate adjustments to existing processes as needed.
- Analyze information and develop solutions with the overall goal of improving business processes, efficiency, and enhancing the customer experience.
- Assist with the review and verification to ensure expected output was achieved.
- Communicate findings and work with management to address opportunities.
- Maintain regular reporting documentation to be shared with the business area.
- Schedule meetings, track issues, complete project plans, publish documentation and ensure implementation of claims processing is on schedule according to customer SLA/metrics.
- Actively participate in meetings by coming prepared, providing insight, sharing ideas and accepting critical feedback.
- Other duties as assigned.
Additional Requirements Per Client:
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwir...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:18
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048459
The typical starting pay range for this position is between $15 - $17.50 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Hopewell Junction, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:17
-
Position Summary:
Provide equipment, refrigeration and HVAC maintenance, repair and support to assigned service calls.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Desired Previous Job Experience/Education:
* Experience reading engineering drawings, manuals and schematics
* Supervisory experience
Minimum Position Qualifications & Education Requirements:
* High school diploma or equivalent
* 3-5 years' proven refrigeration/HVAC experience and satisfactory overall performance
* EPA Type 2 Certification
* Basic knowledge of Microsoft Office
* Ability to use control manufacturers' software
* Must hold and maintain a valid driver's license
* Ability to work a flexible schedule, including nights, weekends, holidays and overtime when necessary
Essential Job Functions:
* Drive independently to stores on a daily basis as assigned.
* Perform various preventive maintenance tasks and procedures.
* Perform repairs to systems.
* Navigate and investigate electronic controls interfaces.
* Assist with and perform various preventive maintenance tasks and procedures to buildings and equipment.
* Troubleshoot issues and repair equipment.
* Perform compressor, large motor and component replacement.
* Maintain an accurate and organized inventory of parts.
* Operate equipment, vehicles, powered industrial trucks and aerial lifts safely.
* Clean and maintain company service vehicles, if one is assigned.
* Orally communicate with store personnel regarding the proper use of equipment as it relates to repeat calls and overtime.
* Utilize company email system to send and receive messages.
* Properly complete all repair, labor, parts purchasing and usage documentation in a timely fashion.
* Comply with all department and company policies and procedures.
* Assist other skilled trade technicians in repairs as requested.
* Physical demands include, but are not limited to, high aptitude for standing and walking endurance, sitting while driving to various stores, lifting and carrying up to 70 pounds, pushing and pulling climbing ladders of various types, bending, squatting, and kneeling, and working in different temperatures inside and outside the store.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
....Read more...
Type: Permanent Location: Newnan, US-GA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:16
-
Description & Requirements
Maximus is seeking a Remote Sr Analyst-Ops to join our Department of Education portfolio.
This individual will be responsible for developing and maintaining various reports for our internal and external customers.
This includes maintaining process integrity and compliance with policies and regulations, ensuring customer satisfaction, and effective management of risk
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
- Able to self-manage aggressive workload, identify and remediate obstacles, engage best practices to expedite product.
- Serve as Customer Communications point of contact on all assigned work keeping management and business partners apprised of communication status
- Completes deliverables for reporting maintenance including revisions, approvals, and implementation.
- Utilize reporting and analysis to manage and prioritize a portfolio of claims processes to drive efficiency and productivity.
- Perform on-going analysis of claims processes to validate business need and make appropriate adjustments to existing processes as needed.
- Analyze information and develop solutions with the overall goal of improving business processes, efficiency, and enhancing the customer experience.
- Assist with the review and verification to ensure expected output was achieved.
- Communicate findings and work with management to address opportunities.
- Maintain regular reporting documentation to be shared with the business area.
- Schedule meetings, track issues, complete project plans, publish documentation and ensure implementation of claims processing is on schedule according to customer SLA/metrics.
- Actively participate in meetings by coming prepared, providing insight, sharing ideas and accepting critical feedback.
- Other duties as assigned.
Additional Requirements Per Client:
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwir...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:16
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048475
The typical starting pay range for this position is between $16.28 - $17.75 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Kennewick, US-WA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:15
-
Lead Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Lead Service Associate, today!
As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations.
Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life of a Lead Service Associate:
* Supervise and help Store Associates with daily operational tasks.
* Assist customers with their shopping needs and transactions.
* Tend to merchandising tasks via plan-o-gram.
* Perform proper receiving and stocking procedures.
* Count and reconcile cash register drawers.
* Prepare deposits and order change from the bank.
* Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential.
We support personal growth and achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Lead Service Associate and thrive with us today!
JR048468
The typical starting pay range for this position is between $15 - $17.50 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Bath, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:14
-
Description & Requirements
Maximus is seeking a Remote Sr Analyst-Ops to join our Department of Education portfolio.
This individual will be responsible for developing and maintaining various reports for our internal and external customers.
This includes maintaining process integrity and compliance with policies and regulations, ensuring customer satisfaction, and effective management of risk
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
- Able to self-manage aggressive workload, identify and remediate obstacles, engage best practices to expedite product.
- Serve as Customer Communications point of contact on all assigned work keeping management and business partners apprised of communication status
- Completes deliverables for reporting maintenance including revisions, approvals, and implementation.
- Utilize reporting and analysis to manage and prioritize a portfolio of claims processes to drive efficiency and productivity.
- Perform on-going analysis of claims processes to validate business need and make appropriate adjustments to existing processes as needed.
- Analyze information and develop solutions with the overall goal of improving business processes, efficiency, and enhancing the customer experience.
- Assist with the review and verification to ensure expected output was achieved.
- Communicate findings and work with management to address opportunities.
- Maintain regular reporting documentation to be shared with the business area.
- Schedule meetings, track issues, complete project plans, publish documentation and ensure implementation of claims processing is on schedule according to customer SLA/metrics.
- Actively participate in meetings by coming prepared, providing insight, sharing ideas and accepting critical feedback.
- Other duties as assigned.
Additional Requirements Per Client:
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwir...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:14
-
Description & Requirements
Maximus is seeking a Remote Sr Analyst-Ops to join our Department of Education portfolio.
This individual will be responsible for developing and maintaining various reports for our internal and external customers.
This includes maintaining process integrity and compliance with policies and regulations, ensuring customer satisfaction, and effective management of risk
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
- Able to self-manage aggressive workload, identify and remediate obstacles, engage best practices to expedite product.
- Serve as Customer Communications point of contact on all assigned work keeping management and business partners apprised of communication status
- Completes deliverables for reporting maintenance including revisions, approvals, and implementation.
- Utilize reporting and analysis to manage and prioritize a portfolio of claims processes to drive efficiency and productivity.
- Perform on-going analysis of claims processes to validate business need and make appropriate adjustments to existing processes as needed.
- Analyze information and develop solutions with the overall goal of improving business processes, efficiency, and enhancing the customer experience.
- Assist with the review and verification to ensure expected output was achieved.
- Communicate findings and work with management to address opportunities.
- Maintain regular reporting documentation to be shared with the business area.
- Schedule meetings, track issues, complete project plans, publish documentation and ensure implementation of claims processing is on schedule according to customer SLA/metrics.
- Actively participate in meetings by coming prepared, providing insight, sharing ideas and accepting critical feedback.
- Other duties as assigned.
Additional Requirements Per Client:
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwir...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:13
-
Description & Requirements
Maximus is seeking a Remote Sr Analyst-Ops to join our Department of Education portfolio.
This individual will be responsible for developing and maintaining various reports for our internal and external customers.
This includes maintaining process integrity and compliance with policies and regulations, ensuring customer satisfaction, and effective management of risk
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
- Able to self-manage aggressive workload, identify and remediate obstacles, engage best practices to expedite product.
- Serve as Customer Communications point of contact on all assigned work keeping management and business partners apprised of communication status
- Completes deliverables for reporting maintenance including revisions, approvals, and implementation.
- Utilize reporting and analysis to manage and prioritize a portfolio of claims processes to drive efficiency and productivity.
- Perform on-going analysis of claims processes to validate business need and make appropriate adjustments to existing processes as needed.
- Analyze information and develop solutions with the overall goal of improving business processes, efficiency, and enhancing the customer experience.
- Assist with the review and verification to ensure expected output was achieved.
- Communicate findings and work with management to address opportunities.
- Maintain regular reporting documentation to be shared with the business area.
- Schedule meetings, track issues, complete project plans, publish documentation and ensure implementation of claims processing is on schedule according to customer SLA/metrics.
- Actively participate in meetings by coming prepared, providing insight, sharing ideas and accepting critical feedback.
- Other duties as assigned.
Additional Requirements Per Client:
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwir...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:12
-
Description & Requirements
Maximus is seeking a Remote Sr Analyst-Ops to join our Department of Education portfolio.
This individual will be responsible for developing and maintaining various reports for our internal and external customers.
This includes maintaining process integrity and compliance with policies and regulations, ensuring customer satisfaction, and effective management of risk
Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
- Able to self-manage aggressive workload, identify and remediate obstacles, engage best practices to expedite product.
- Serve as Customer Communications point of contact on all assigned work keeping management and business partners apprised of communication status
- Completes deliverables for reporting maintenance including revisions, approvals, and implementation.
- Utilize reporting and analysis to manage and prioritize a portfolio of claims processes to drive efficiency and productivity.
- Perform on-going analysis of claims processes to validate business need and make appropriate adjustments to existing processes as needed.
- Analyze information and develop solutions with the overall goal of improving business processes, efficiency, and enhancing the customer experience.
- Assist with the review and verification to ensure expected output was achieved.
- Communicate findings and work with management to address opportunities.
- Maintain regular reporting documentation to be shared with the business area.
- Schedule meetings, track issues, complete project plans, publish documentation and ensure implementation of claims processing is on schedule according to customer SLA/metrics.
- Actively participate in meetings by coming prepared, providing insight, sharing ideas and accepting critical feedback.
- Other duties as assigned.
Additional Requirements Per Client:
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwir...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-02-06 07:37:12