-
Essential Duties and Responsibilities:
- Supervise, instruct, and support the Diagnostics team: Diagnostic Cappers, Diagnostic Facility Recruiters, Diagnostic Schedulers, Diagnostic Uploaders, and DX Report Tracking Specialists.
- Ensure departmental service level requirements and goals are met.
- Report team metrics on a regular and timely basis.
- Work in tandem with Department Manager with regard to driving overall productivity.
- Work closely with the Department Trainer to ensure all employees are properly trained or retrained.
- Work closely with the HR Manager on resolving employee relations issues.
- Support and enforce company policies and procedures.
- Reviews and approves employee time records and manage overtime utilization.
- Interview, select, and on-board new employees.
- Candidates without a bachelor's degree may be considered with a high school diploma or equivalent and 4+ years of directly relevant VES Diagnostics experience.
- Please note upon hire, Veteran Evaluation Services (VES) a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New hires will NOT be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 6 months of Diagnostics Scheduling experience desired.
- Knowledge of medical terminology preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:15
-
Essential Duties and Responsibilities:
- Supervise, instruct, and support the Diagnostics team: Diagnostic Cappers, Diagnostic Facility Recruiters, Diagnostic Schedulers, Diagnostic Uploaders, and DX Report Tracking Specialists.
- Ensure departmental service level requirements and goals are met.
- Report team metrics on a regular and timely basis.
- Work in tandem with Department Manager with regard to driving overall productivity.
- Work closely with the Department Trainer to ensure all employees are properly trained or retrained.
- Work closely with the HR Manager on resolving employee relations issues.
- Support and enforce company policies and procedures.
- Reviews and approves employee time records and manage overtime utilization.
- Interview, select, and on-board new employees.
- Candidates without a bachelor's degree may be considered with a high school diploma or equivalent and 4+ years of directly relevant VES Diagnostics experience.
- Please note upon hire, Veteran Evaluation Services (VES) a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New hires will NOT be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 6 months of Diagnostics Scheduling experience desired.
- Knowledge of medical terminology preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:15
-
Essential Duties and Responsibilities:
- Supervise, instruct, and support the Diagnostics team: Diagnostic Cappers, Diagnostic Facility Recruiters, Diagnostic Schedulers, Diagnostic Uploaders, and DX Report Tracking Specialists.
- Ensure departmental service level requirements and goals are met.
- Report team metrics on a regular and timely basis.
- Work in tandem with Department Manager with regard to driving overall productivity.
- Work closely with the Department Trainer to ensure all employees are properly trained or retrained.
- Work closely with the HR Manager on resolving employee relations issues.
- Support and enforce company policies and procedures.
- Reviews and approves employee time records and manage overtime utilization.
- Interview, select, and on-board new employees.
- Candidates without a bachelor's degree may be considered with a high school diploma or equivalent and 4+ years of directly relevant VES Diagnostics experience.
- Please note upon hire, Veteran Evaluation Services (VES) a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New hires will NOT be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 6 months of Diagnostics Scheduling experience desired.
- Knowledge of medical terminology preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:14
-
Essential Duties and Responsibilities:
- Supervise, instruct, and support the Diagnostics team: Diagnostic Cappers, Diagnostic Facility Recruiters, Diagnostic Schedulers, Diagnostic Uploaders, and DX Report Tracking Specialists.
- Ensure departmental service level requirements and goals are met.
- Report team metrics on a regular and timely basis.
- Work in tandem with Department Manager with regard to driving overall productivity.
- Work closely with the Department Trainer to ensure all employees are properly trained or retrained.
- Work closely with the HR Manager on resolving employee relations issues.
- Support and enforce company policies and procedures.
- Reviews and approves employee time records and manage overtime utilization.
- Interview, select, and on-board new employees.
- Candidates without a bachelor's degree may be considered with a high school diploma or equivalent and 4+ years of directly relevant VES Diagnostics experience.
- Please note upon hire, Veteran Evaluation Services (VES) a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New hires will NOT be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 6 months of Diagnostics Scheduling experience desired.
- Knowledge of medical terminology preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:13
-
Essential Duties and Responsibilities:
- Supervise, instruct, and support the Diagnostics team: Diagnostic Cappers, Diagnostic Facility Recruiters, Diagnostic Schedulers, Diagnostic Uploaders, and DX Report Tracking Specialists.
- Ensure departmental service level requirements and goals are met.
- Report team metrics on a regular and timely basis.
- Work in tandem with Department Manager with regard to driving overall productivity.
- Work closely with the Department Trainer to ensure all employees are properly trained or retrained.
- Work closely with the HR Manager on resolving employee relations issues.
- Support and enforce company policies and procedures.
- Reviews and approves employee time records and manage overtime utilization.
- Interview, select, and on-board new employees.
- Candidates without a bachelor's degree may be considered with a high school diploma or equivalent and 4+ years of directly relevant VES Diagnostics experience.
- Please note upon hire, Veteran Evaluation Services (VES) a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New hires will NOT be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 6 months of Diagnostics Scheduling experience desired.
- Knowledge of medical terminology preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:13
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:12
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:12
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:11
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:10
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:10
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:09
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:08
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:08
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:07
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:07
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:06
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:05
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:05
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:04
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:03
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:03
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:02
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:01
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:01
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job Specific- Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-
line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guid...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-15 11:28:00
