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Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.
As a Content Design Senior Associate in Banking Payments, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
Our customers use Chase to send and receive money for life events large and small, and the landscape is changing.
We're looking for someone who will help lead our transformation, to uplevel our technology, ways of working, and customer experiences.
Job responsibilities
* Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
* Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
Required qualifications, capabilities, and skills
* 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
* Experience in creating content architectures, storytelling, and clear and concise writing
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
* Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
* Proficient technical literacy in content platforms and understanding their impact on user experience
* Adaptive learner in new financial services products and offerings
Preferred qualifications, capabilities, and skills
* Demonstrated experience working in highly regulated environments, with a strong track record of partnering with Legal, Risk, Compliance, and Controls (LRCC) to ensure all content and design deliverables meet rigorous standards.
* Proven ability to leverage AI tools and technologies to optimize workflows, enhance content/design efficiency, and drive innovation in process improvement.
* Skilled in product coordination and cross-functional collaboration, actively participating in clarifying business problems and shaping solutions-rather than waiting for fully baked requirements to be han...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-09 07:56:07
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This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorganChase within the Commercial and Investment Bank, Public Sector Lockbox, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices.
Job responsibilities
* Provides guidance to immediate team of software engineers on daily tasks and activities
* Sets the overall guidance and expectations for team output, practices, and collaboration
* Anticipates dependencies with other teams to deliver products and applications in line with business requirements
* Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
* Creates a culture of diversity, opportunity, inclusion, and respect for the team members and prioritizes diverse representation
* Lead and inspire a team of entry-level to mid-level software engineers, fostering a culture of collaboration, innovation, and excellence.
* Oversee technical design, architecture, and implementation to ensure high-quality, scalable solutions.
* Execute software solutions, design, development, and technical troubleshooting, with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems.
* Produce architecture and design artifacts for complex applications, ensuring that design constraints are met during software code development.
Required qualifications, capabilities, and skills
* Formal training or certification in software engineering concepts and 5+ years of applied experience
* Experience leading teams of technologists, with the ability to guide and coach teams to achieve goals aligned with strategic initiatives
* Experience with hiring, developing, and recognizing talent
* Hands-on practical experience delivering system design, application development, testing, and ensuring operational stability
* Experience leading technology projects and managing technologist
* Solid understanding of agile methodologies, application resiliency, and security
* Working proficiency with development toolsets like GIT/Bitbucket, JIRA, and CI/CD pipelines.
* Has to be a UC Citizen or Permanent Resident for 7 continuous years
Preferred qualifications, capabilities, and skills
* Experience working at code level
* Proficiency in Java, REST, and microservices preferred
* Hands on experience using LLMs, Agentic AI; Copilot in VSCode preferred
JPMorganChase, one of the oldest financial institutions, offers innovative ...
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Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-09 07:56:05
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math
* Ability to obtain current food handlers permit once employed
Desired Previous Job Experience:
* Customer Service skills
* Bakery or Deli experience is helpful
* Retail experience
Essential Job Functions:
• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness.
Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all food safety regul...
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Type: Permanent Location: Redondo Beach, US-CA
Salary / Rate: 20.835
Posted: 2026-05-09 07:56:04
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As a Content Design Senior Associate in HR Digital Content, you will play a critical role in shaping employee experiences by planning, creating, and structuring content for knowledge articles and HR tools.
You'll be involved in the end-to-end lifecycle of content, streamlining production, scheduling, and distribution workflows to ensure quality, consistency and timely delivery.
Lead strategic content programs and initiatives from conception to execution by leveraging your writing and stakeholder management expertise.
Your work will have a significant impact on various departments, ensuring alignment of content with our business strategy and vision.
At the Senior Associate level, demonstrate your proficiency in core content craft and delivery skills, while continuously developing your expertise in these and other design areas.
Your work will have an impact on enhancing employee experience and building confidence in our products and services.
Job responsibilities
* Plan and create engaging, user-friendly content for knowledge articles, products and features and adhere to the firm's standards and best practices.
* Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines.
* Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services.
* Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement.
* Adopt internal brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively.
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences.
* Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines.
* Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
Required qualifications, capabilities, and skills
* 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms.
* Experience in creating content architectures, storytelling, and clear and concise writing.
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content.
* Experience with iterative design techniques, incorporating user feedback, and insights for continuous improvement.
* Proficient technical literacy in content platforms and understanding their impact on user experience.
* Self-directed in planning, structuring your effort and executing at expected level of quality; you don't need someone guiding you through the work.
* Advanced skills in UX writing and information architecture; Intermediate ability in adjacent skills such as ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-09 07:56:02
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-09 07:56:00
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:57
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Winnetka, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:55
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Chase Home Lending, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred qualifications, capabilities, and skills
* Experience working within mature design systems
* Experience in both consumer facing and enterprise experiences
* Experience in vibe coding and the creation of know...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:55
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:53
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Torrance, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:51
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:50
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Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.
As a Technical Project Manager III in Corporate Sector, you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders.
Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change.
Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance.
By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects
* Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project outcomes
* Collaborate with cross-functional teams, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals
* Utilize technical fluency to evaluate and recommend appropriate technologies, platforms, and vendor products for project implementation
* Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle
Required qualifications, capabilities, and skills
* Formal training or certification in technical program management and 5+ years applied experience
* Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
* Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve
* Strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies
* Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes
Preferred qualifications, capabilities, and skills
* Demonstrated experience serving as an Agility Lead/Scrum Master, facilitating core Scrum ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives).
* Strong working knowledge of Agile principles and practices, with the ability to coach team...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:49
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Description:
As a Team Lead in Customer Service for Asset Wealth Management, you will oversee a team of customer service professionals, ensuring the delivery of exceptional service to our clients.
You will act as a primary escalation point, coach and mentor team members, and drive operational excellence.
Your leadership will support both clients and your team in their financial journeys, fostering a collaborative and high-performing environment.
Job Responsibilities:
* Lead, coach, and develop a team of Customer Service Analysts to deliver outstanding service to Wealth Management clients.
* Serve as the primary escalation point for complex client queries and challenging conversations, including complaints.
* Monitor team performance, provide feedback, and implement training to enhance customer service and product knowledge.
* Foster a client-focused culture, ensuring all interactions via phone and email are handled professionally and efficiently.
* Collaborate with other departments to resolve client issues and drive cross-functional solutions.
* Support cross-selling and referral initiatives, guiding the team to connect clients with other JPMC lines of business for in-depth wealth discussions.
* Adapt communication strategies to meet diverse customer needs and coach team members on best practices.
* Identify, recommend, and implement improvements within the Customer Support function to enhance client experience and operational efficiency.
* Maintain high standards of telephone and email etiquette across the team.
Required Qualifications, Capabilities, and Skills:
* Proven experience in customer service, preferably within financial services, with demonstrated leadership or supervisory experience.
* Security Licenses: 7/66.
* People management or leadership experience
* Excellent client focus, interpersonal skills, and ability to motivate and develop a team.
* Strong telephone and email etiquette, with a proactive mindset for continuous improvement.
* High level of technical skill in relevant financial products and services.
* Ability to exercise discretion, sound judgment, and manage sensitive client situations.
Preferred Qualifications, Capabilities, and Skills:
* Proficient in Spanish, both verbal and written.
* Security Licenses: 9/10 (must be obtained within 90 days of starting the role)
* University degree in Economics, Finance, or equivalent work experience.
* Empathetic problem solver with a passion for learning and coaching others.
* Excellent communication skills and ability to manage multiple priorities.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in i...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:47
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Join JPMorganChase and be at the forefront of optimizing our trading operations.
This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses.
Be part of a dynamic team where your expertise and development will drive impactful change and innovation.
As a Trading Services Analyst in Prime Finance Services Operations, you will be part of a team that supports multiple trading desks within Global Equity Operations.
You will play a pivotal role in understanding and supporting various trading structures and workflows, including SBL, CMG, and FDCO treasury functions.
You will collaborate closely with trading desks and stakeholders to ensure successful trade execution, efficient workflow management, and continuous process improvement.
Your contributions will help drive operational excellence and support a mix of trading strategies as the role evolves.
You will have the chance to build deep expertise across a range of products and trading strategies, working with technology, product development, quantitative research, external vendors, and operational support teams.
This role offers a unique opportunity to learn, grow, and make a difference in a fast-paced, innovative environment.
Job responsibilities
* Support trading desks in trade bookings, priority trade oversight, exception management, and related functions, balancing timely execution with governance and diligence.
* Serve as a key liaison between trading desks and wider operations teams, ensuring timely query resolution.
* Identify and implement process improvements for greater efficiency and control, working independently with trading desks.
* Build strong relationships with stakeholders including technology, product development, quantitative research, external vendors, and operational support teams.
* Collaborate with Operations functions and infrastructure groups to foster a 'one team' approach.
* Ensure all controls are diligently performed, completed, and signed off in a timely manner.
* Communicate clearly and concisely with support teams to resolve queries efficiently.
* Participate in and contribute to strategic initiatives across departments, continuously improving processes and business architecture.
* Develop an in-depth understanding of trading structures from both financial and operational perspectives.
Required qualifications, capabilities and skills
* Understanding of trading businesses and associated workflows.
* Experience working closely with trading desks.
* Proven track record of driving change and improving processes with measurable positive impact.
* Knowledge of front-to-back Operations processes, including settlements, regulatory reporting, and asset servicing, with the ability to facilitate issue resolution across teams.
* Awareness of key elements in infrastructure groups (Finance, Market Risk, Credit Ri...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:45
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At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference.
You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers.
While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products.
Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.
You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills.
You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
* Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
* Utilizes customer service expertise to interpret needs and deliver continuous insights
* Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
* Excels both independently and collaboratively, driving team success and achieving goals
* Follows all regulatory and departmental practices and procedures diligently
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
* Communication, information gathering, and decision-making skills
* Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
* Ability to manage complex customer interactions using empathy, composure, and sound judgment
* Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
* Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
* Ability to solve problems and effectively present and explain solutions
* Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
* Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Developing ability to use data to understand issues and opportunities
* Developing skills in using AI technology for automation and prompt writing
Work Schedu...
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Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:45
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Unlock your potential as a Client Associate at J.P.
Morgan Advisors, where you'll be at the heart of delivering exceptional wealth management services to ultra-high net worth clients.
Join our dynamic and growing team and take advantage of a unique opportunity to work closely with Financial Advisors, providing personalized solutions and building lasting relationships.
With a commitment to career growth and mobility, you'll have the chance to develop your skills in a fast-paced environment, supported by the global resources of one of the world's most respected financial firms.
Embrace the challenge of shaping the future of client service and make your mark by delivering high-quality support and innovative financial solutions.
As a Client Associate within the JPMorgan Advisors team, you will play a crucial role in assisting Financial Advisors and their clients, delivering a personalized and smooth wealth management experience.
Your contribution to a team that values strong relationships and exceptional client service will directly impact our clients' financial well-being through tailored solutions and professional advice.
Together, we will utilize the global resources of JPMorgan Wealth Management to meet our clients' distinct needs, fostering an environment of innovation and excellence.
Join us in making a substantial difference in our clients' lives and the wider community.
Job responsibilities:
* Own the client onboarding and account maintenance for new and existing clients by interacting with clients to collect account-specific information, obtain account documents and financials, and provide investment quotes to clients while complying with regulatory and firm policies and procedures.
* Interface directly with clients and Financial Advisors to make investment recommendations, propose firm offerings and execute equity trades, mutual fund orders, fixed income trades and private investments
* Provide support across a diverse suite of products and applications including, but not limited to: Advisor Services, Wealth Planning & Advice, Goal Based planning, liabilities planning, banking & lending solutions, mortgages and digital offerings through JP Morgan Online and mobile suite
* Perform daily administrative and operational duties that support the Financial Advisor(s) and clients, including direct communication with clients regarding money transfers, account maintenance, portfolio review preparation and ad hoc requests, and attending client meetings
* Serve as a liaison between the Financial Advisor team, branch management, compliance and various other business units throughout the firm
* Proactively supports firm and regional initiatives and remediations, and actively participate in recurring local, national and technology team meetings
Required qualifications, capabilities, and skills:
* Bachelor's degree or equivalent experience
* Series 7 & 66 licenses upon hire or must successfully obtain within 18...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:44
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Direct and supervise all functions, duties and activities for the department.
Support the day-to-day functions of the Grocery operations.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MINIMUM
* High School Diploma or GED
* Any management experience
DESIRED
* 1 year of grocery retail experience
* Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
* Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
* Plan, organize and supervise the inventory process
* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
* Monitor and control expenses for the department
* Stay current with present, future, seasonal and special ads
* Implement the period promotional plan for the department
* Prepare and submit seasonal critiques for the sales and merchandising supervisor
* Create and execute sales promotions in partnership with store management
* Understand the store's layout and be able to locate products
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Adhere to all local, state and federal laws, and company guidelines
* Train and develop associates on performance of their job and participate in the performance appraisal process
* Develop adequate scheduling to manage customer volume throughout hours of operation
* Collaborate with associates and promote teamwork to help achieve company/store goals
* Communicate company, department, and job specific information to associates
* Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer and business iss...
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Type: Permanent Location: Scottsdale, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:42
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Burr Ridge, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:40
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:39
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Bring your Expertise to JPMorgan Chase (JPMC).
As part of Risk Management and Compliance, you help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President on the Corporate and Investment Bank (CIB) Appraisal team, you administer the appraisal review process for complex commercial and multifamily properties.
Job Responsibilities
* Engage and review external appraisals on moderate to complex commercial and multifamily residential properties in connection with real estate related financial transactions
* Review and analyze real estate valuation appraisal reports in compliance with Uniform Standards of Professional Appraisal Practice (USPAP), Financial Institutions Reform, Recovery, and Enforcement Act of 1989 (FIRREA) and internal appraisal requirements
* Completion of appraisal reviews to JPMC's minimum appraisal and evaluation standards and appropriate regulatory guidelines
Required Qualifications, Capabilities and Skills
* State Certified General Real Estate Appraiser
* 10+ years of appraisal experience and 5+ years of experience reviewing complex commercial appraisal reports
* Extensive experience in appraising and/or reviewing a wide variety of commercial and multifamily residential property types
* Real estate appraisal courses equivalent to those required for the MAI designation
* Excellent mathematical and communication skills, both verbal and written Proficiency with Microsoft Office suite and Argus (and/or Argus Enterprise) products
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree
* An MAI or equivalent professional appraisal designation
* Previous work experience in a banking/regulatory environment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, o...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:37
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Shape the future of network security at one of the world's most complex and consequential technology environments.
This is your opportunity to influence executive stakeholders and drive transformational change across a global enterprise.
If you are a strategic leader ready to operate at the intersection of technology and enterprise impact, we want to hear from you.
As a Network Security Product Management, Executive Director at JPMorgan Chase in Cybersecurity Engineering, you will own the strategy, vision, and roadmap for a global portfolio of critical network security solutions.
Reporting to the Sr.
Director of Security Engineering with dotted-line accountability to Network Services, you will lead a talented team of product owners delivering secure, scalable solutions across global infrastructure.
You will drive product prioritization, stakeholder engagement, and cross-functional collaboration across Cybersecurity and Infrastructure Platform teams.
You will balance deep technical expertise with business acumen to deliver security outcomes that protect the firm while enabling business agility and operational efficiency.
Job responsibilities
* Define and execute a multi-year product strategy for network security services aligned with firm cybersecurity objectives and regulatory requirements
* Drive roadmap prioritization balancing security risk reduction, operational efficiency, and customer experience improvements
* Partner with CISO and Network Services leadership to align investments and strategic direction
* Establish success metrics and KPIs to measure product performance, adoption, and business impact
* Lead a team of network security product owners managing solutions including firewalls, network access controls, segmentation, VPN, and related security capabilities
* Oversee product lifecycle management from ideation through delivery and continuous improvement
* Drive automation initiatives to improve service delivery efficiency, including expanding the current ACM automation rate
* Build strong relationships with application development teams, Infrastructure Platform, and business stakeholders across the firm
* Translate technical security requirements into business value propositions for executive audiences
* Handle escalations and navigate competing priorities using diplomacy and data-driven decision-making
* Manage, mentor, and develop a team of product owners and product managers
Required qualifications, capabilities, and skills
* 10 years of experience in product management, including 5 years in cybersecurity or network security domains
* 5 years of people management experience leading product management or technical teams
* Deep understanding of network security technologies including firewalls, micro segmentation, zero trust, network access controls, and VPNs
* Demonstrated experience delivering complex technical products in large, regulated enterprise e...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:35
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Join our dynamic team to revolutionize how technology intersects with business.
Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.
As a Solutions Analyst III - Automation Test Engineer within the Commercial and Investment Bank - Payments Technology team, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills.
Your responsibilities will include supporting transformational global initiatives within Test Integration and Implementation (TII) Services.
With your adaptability and ability to lead through change, this will enable you to navigate complex situations and manage dependencies effectively.
With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions.
Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
Job responsibilities
* Lead Integration Testing and automations against an End-to-End test strategy, including test data, environments, defect management and test automation
* Understands identification of testing automation opportunities and test synergies within the Project.
* Partners closely with Product, Design, Technology and other stakeholders
* Conducts strategies and has functional knowledge with payments domain and experience in testing processes in order to define requirements, document user stories and test scripts through to test execution.
* Documents and execute of test scenarios - identify specific scenarios and design test scripts using Business Driven Development
* Demonstrate strong organizational skills - ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines.
* Partner closely with Product, Design, Technology and other stakeholders
* Automate and maintain regression test suites using Java/Python/ Cucumber/ Playwright/ Selenium
* Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
* Demonstrated proficiency in data analytics, data extraction, interpretation, and making data-informed decisions including, modeling, and interpretation
* Advanced data visualization capabilities, with hands-on experience in implementing and managing BI dashboards
* Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
* Demonstr...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Clarksville, US-TN
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:33
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Be a trusted advisor to our Commercial Bank clients.
Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services.
As a Client Service Associate within the Commercial Bank, you will resolve client requests while working in partnership with Service Operations, Sales partners, and Bankers located in the United States and across the globe.
Client Service Associates are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio.
In this role, you will serve as the primary point of contact for each client assigned to your portfolio.
Interact with Owners, Chief Executive Officers, Presidents, Chief Financial Officers, Treasurers and other high level client contacts to help research and resolve issues for our Commercial Bank clients.
Communicate through Zoom, email and phone to build strong relationships and provide a level of service that JP Morgan Chase customers have learned to expect.
Job Responsibilities
* Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan Chase standards and operating principles
* Develop long term client relationships
* Proactively work to determine service improvements and solicit client input and feedback to drive client satisfaction
* Conduct annual relationship reviews with clients to identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk or provide other efficiencies
* Proactively discuss client trends/issues with internal partners to further customize solutions for clients
* Actively participate in deal team meetings as new products and services are added to clients
* Influence internal partners to recommend products and services based on knowledge of client behaviors
* Learn and understand existing and upcoming technologies to support client consultation and requests
* Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
* Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape
Required qualifications, capabilities and skills
* Data Analytics & Change Management experience
* Ability to influence others without direct supervision
* Ability to provide quantifiable management reporting & present findings
* Project Management & Execution
* Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
* Strategic thinking with the ability to adapt to change
* Demonstrated team building skills and ability to work in a team environment
* 3+ years of client facing work experience
Preferred Qualifications, capabilities and skills
* Comprehensive knowledge of Treasury Services and/or Custom Card produc...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:31
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Job Description
As an Experience Design Senior Associate in Digital Channels, you will play a pivotal role in shaping customer experiences through consistent application of design across our ecosystem.
Collaborating with cross-functional teams, you will leverage your expertise in UX and systems design, and provide guidance and direction in the patterns and interaction model of our products and services.
As a core contributor, you will create engaging, user-friendly interfaces that elegantly communicate complex concepts to a diverse audience.
You will champion inclusive design and customer experience and contribute to the success of JPMorgan Chase's user experience design efforts.
Job Responsibilities
* Create screen mock-ups, user flows and prototypes (as needed) to communicate and learn about your designs.
* Create design documentation (wireframes, ADA and development specifications, prototypes) for the development of customer facing products.
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making.
* Help define a design system and language and advocate its application across different products and platforms.
* Be an active member of a larger design team, participate in design critiques and peer reviews.
* Collaborate with product managers, executive and brand/marketing stakeholders to realize your designs.
Required qualifications, capabilities, and skills
* Bachelor's Degree in relevant design discipline (e.g., Interaction Design, Human Computer Interface, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience.
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels.
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g.
Figma).
* Previous experience with collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally with product managers and software engineers.
* Self-directed in both planning and structuring work, and executing at expected levels of quality.
* Advanced skills in Interaction Design as well as either Visual/UI Design or Information Architecture; Intermediate ability in adjacent skills such as User Research, UX Writing, and Prototyping.
* Ability to communicate complex concepts to non-design audiences using evidence and clear storytelling.
* Ability to show how your understanding of technical constraints and opportunities informed your design solutions.
Preferred qualifications, capabilities and skills
* Understanding of systems design and/or prior experience leveraging design systems.
* Advocate for Accessibility Guidelines and Inclusive Design practices.
* Previous experien...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-09 07:55:28
