-
Essential Duties and Responsibilities:
- Provide ongoing training, support and real time quality monitoring of Consumer Services Specialists to improve performance.
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures.
- Handle escalated calls, including complaints, from Consumer Services Specialists (CSS) and escalate to the Call Center Supervisor for resolution, as needed.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Answer inbound calls during times of high call volume or upon request of management.
- Anticipate issues proactively and escalate to management as appropriate.
- Track and document all inquiries using the applicable systems.
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions and tasks.
- Review and provide feedback on Contact Center documentation and processes.
Minimum Requirements
- High school diploma, GED or equivalent required.
- 6+ years of relevant experience required.
- Experience supporting the Maine State Based Marketplace program preferred.
- Leadership or Team Lead experience preferred.
- Must be willing and able to accept a limited service position.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the e...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:48
-
Essential Duties and Responsibilities:
- Provide ongoing training, support and real time quality monitoring of Consumer Services Specialists to improve performance.
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures.
- Handle escalated calls, including complaints, from Consumer Services Specialists (CSS) and escalate to the Call Center Supervisor for resolution, as needed.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Answer inbound calls during times of high call volume or upon request of management.
- Anticipate issues proactively and escalate to management as appropriate.
- Track and document all inquiries using the applicable systems.
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions and tasks.
- Review and provide feedback on Contact Center documentation and processes.
Minimum Requirements
- High school diploma, GED or equivalent required.
- 6+ years of relevant experience required.
- Experience supporting the Maine State Based Marketplace program preferred.
- Leadership or Team Lead experience preferred.
- Must be willing and able to accept a limited service position.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the e...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:45
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:42
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:38
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:36
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:34
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:31
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:30
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:27
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:24
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:20
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:18
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:14
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:12
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:08
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:06
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:05
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-18 10:45:01
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-18 10:44:58
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-18 10:44:58
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-18 10:44:57
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-18 10:44:56
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-18 10:44:53
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-18 10:44:50
-
Key Responsibilities
* Acting as the primary clerical support resource for internal and external customers
* Managing telephone, fax and e-mail queries from third parties
* Maintaining customers files in line with data protection requirements
* Accurate dispatching of information as required via external courier
* Accurately data entry onto the in-house information system
* Working within established processes and key performance indicators
* Liaison with other teams and medical colleagues
* Data collation
* General office administration duties, including documenting invoices, updating spreadsheets and filing
* Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch.
Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
26,227.50
Maximum Salary
£
26,227.50
*
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-18 10:44:46
