-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
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Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:40
-
Description & Requirements
Maximus is currently hiring for Mailroom Clerks to join our New York State of Health (NYSOH) team.
This role is an onsite position that requires you to work in our Albany, NY office.
Mailroom Clerks are responsible for reviewing documents related to the New York State of Health (NYSOH) Medicaid Contract, opening mail, sorting and scanning documents, identifying their appropriate routing, and may also involve receiving daily inbound calls to obtain new addresses for mailings.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Process incoming and outgoing mail.
- Prepare mail, such as applications, returned mail and verification documents for scanning.
- Print documents for outbound mailing and prep and scan.
- Create batches to prepare for transition to document scanning, including using appropriate separator sheets.
Image documents using scanners.
Store documents after scanning in controlled secure storage room.
- Operate mailroom equipment including letter opener, sorter, shredder, postage meter, imaging/scanning equipment, etc.
- Images documents using scanners.
- Conducts quality reviews of work to ensure accuracy and relays feedback to supervisor.
- Processes paper applications and verification documentation for health care coverage.
- Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.
- Accurately reports task completed and hours worked.
- Ability to identify departmental risk and escalate to management.
- Routes technical issues to management.
- Maintains an understanding of the Enrollment and Eligibility processes and policies.
- Maintains updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other d...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:39
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:38
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:38
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:37
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:36
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:35
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:34
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:34
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:33
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:32
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:32
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:31
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:30
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:30
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:29
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:28
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:27
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:27
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:26
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:25
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:25
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:24
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:23
-
Description & Requirements
Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO program (temporary through August 31, 2026.)
*This is a bring your own device position which requires you to provide your own personal computer, webcam, & headset with microphone, during the training period (Tablets, iPads, and Chromebooks are not permitted).
Essential Duties and Responsibilities:
- Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies.
- Perform all internal reporting needs of the department.
- Extract, tabulate, and analyze and present data to support program activity and assist in management decision making.
- Identify, analyze, and communicate all system and process defects.
- Identify innovative strategies to create operational and/or system efficiencies.
- Work effectively with internal and external business partners in the delivery of solutions.
- Ensure service levels are met or exceeded, and to maximize efficiencies regarding call volume and staffing.
- Provide analytical review and determinations around forecasting to ensure appropriate staffing levels are met.
- Provide complex staffing plans based on volume expectations and past performance, while monitoring intraday, staffing data, and agent adherence
in real-time.
Minimum Requirements:
- Bachelor's degree in related field OR equivalent combination of education and experience considered in lieu of degree.
- 3 to 5 years of relevant professional experience required.
- Advanced Excel skills and experience preferred.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this
by going to (www.speedtest.net).
- Private work area and adequate power source.
- Video calls may be requested on occasion.
Proper background and attire are required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one c...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2025-11-08 07:51:23
