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Are you a proactive individual with a strong control mindset and excellent communication skills? Join our Chief Investment Office (CIO) Legal team as an Associate, where you will play a crucial role in reviewing the legal aspects of our firm's global investment securities portfolio.
Collaborate with a dynamic team to ensure compliance with banking laws and regulations, and contribute to developing innovative AI processes to streamline tasks.
Be part of a team that drives disciplined control and mitigates legal risks within JPMorgan.\\
As a Documentation Specialist II in the CIO Legal team, you will be responsible for addressing legal issues arising from CIO's daily investment and hedging activities.
You will collaborate with your team, other Legal functions, and CIO portfolio and business managers to ensure compliance with banking laws, regulations, and internal policies.
This role offers the opportunity to contribute to the development of AI processes and a disciplined control environment within JPMorgan.
The Legal Department at JPMorgan Chase & Co.
manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you
Job Responsibilities:
* Perform time-sensitive reviews of Offering Memorandum for compliance with applicable banking laws, rules, and regulations.
* Review NDAs relating to CIO proposed investments to ensure compliance with CIO Legal's internal policies and procedures.
* Collaborate with colleagues across Legal and control functions on legal and regulatory matters as needed.
* Contribute to developing a disciplined control environment within JPMorgan, identifying and mitigating legal and other risks.
* Contribute to the development of AI processes to streamline assigned tasks.
Required Qualifications, Capabilities, and Skills:
* At least 3 years experience
* Bachelor's degree.
* Knowledge of banking and capital markets regulations.
* Familiarity with securitizations.
* Proactive individual with excellent interpersonal and communication skills (both written and oral).
* Team player.
Preferred Qualifications, Capabilities, and Skills:
* Paralegal Training.
* Familiarity with AI platforms.
* Experience in a banking regulatory or control function.
All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to com...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:50
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As a Relationship Manager within Merchant Services, you will be primarily responsible for a select portfolio of C & SI (Commercial & Specialized Industries) clients.
You will partner closely with the firm-wide bank coverage team, including JPMorgan Payments Treasury Services.
You will be accountable for maintaining strong relationships with key decision-makers and influencers within those assigned client relationships.
You will meet JP Morgan Merchant Services' profitability goals through strategic client management, re-contracting of existing business and identification, pursuit and acquisition of incremental business within the designated portfolio.
Job Responsibilities:
* Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
* Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
* Acts as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
* Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments, Treasury Services
* Clearly understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies, develop appropriate product solution recommendations and grow the business
* Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
* Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment.
Required qualifications, capabilities and skills:
* 8 + years of experience within a strategic relationship management role, business development role; or technology related experience
* Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
* Expertise in specialized industries such as, with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge within the payments industry
* Experience and comfort level working with C-suite level client stakeholders
* Experience collaborating across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners
* Demonstrated ability to work across cultures with internal teams and external clients
* Exceptional relationship management skills, strong presentation skills and exceptional verbal and written communication skills
Travel required-...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:49
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Short Job Description
Take a lead role in acquiring, managing, and retaining meaningful relationships that deliver outstanding experience to our customers.
Posting Description
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing n...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:48
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Join our team and make a significant impact through innovative content design, driving customer confidence and satisfaction.
Shape customer experiences by planning, creating, and structuring product content within a user experience design framework.
As a Content Design Senior Associate in Connected Commerce, Loyalty you will play an important role in shaping customer experiences through content and building customer confidence across our products and services.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
Collaborate with cross-functional teams to ensure narrative consistency, influencing product design, architecture, and functionality.
Job Responsibilities
* Develop and implement content strategies for products and features, aligning with user experience principles and business objectives.
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience.
* Create content taxonomies to refine content organization and structure, incorporating user feedback for continuous improvement.
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively.
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences.
Required Qualifications, Capabilities, and Skills
* 3+ years of experience in content design, editing, and writing, with a focus on digital products and platforms.
* Experience in creating content architectures, storytelling, and clear and concise writing.
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content.
* Experience with iterative design techniques, incorporating user feedback for continuous improvement.
* Proficient technical literacy in content platforms and understanding their impact on user experience.
* Adaptive learner in new financial services products and offerings.
Preferred Qualifications, Capabilities, and Skills
* Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals.
* Experience with managing timelines and keeping work aligned and on time.
* Strong attention to detail and proven success with auditing content, documentation, and governance.
* Prior experience with stakeholder management across multiple projects simultaneously.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We of...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:47
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Short Description
As a Private Client Banker, you are the point of contact for a select group of Chase's clients as well as customers in the Branch.
Posting Description
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:47
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Edinburg, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:46
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Steer the forefront of user experience innovation, crafting extraordinary designs that resonate with a global audience.
Join us to lead a talented team in creating unparalleled experiences for our diverse user base.
Job Summary
As an Experience Design Executive Director in Connected Commerce Loyalty, you will guide a team of talented professionals to conceptualize, structure, and detail our offerings within the broader user journey landscape.
Leveraging your expertise in experience design principles, you will devise and enact innovative policies and processes that elevate the user experience and resonate with our organizational strategy.
Your role involves setting quality benchmarks, managing asset delivery, and shaping the direction of product initiatives by your team.
As a staunch advocate for inclusive design and accessibility, you will exemplify and encourage collaboration, leading your team in creating unparalleled experiences for our diverse user base.
Job Responsibilities
* Develop and implement user experience strategies in line with business objectives, applying expertise in interaction design and information architecture.
* Lead, mentor, and inspire a team of experience designers, fostering collaboration and promoting professional development.
* Drive innovation by staying abreast of industry trends, accessibility standards, and emerging technologies.
* Design methods to incorporate insights from key performance metrics, utilizing data fluency to inform decision-making.
* Build strong relationships with key stakeholders, influence decisions, and champion user-centered design principles organization-wide.
Required Qualifications, Capabilities, and Skills
* 7+ years of experience or equivalent expertise in user experience design, focusing on interaction design and information architecture.
* Advanced skills in visual design, storyboarding, and data fluency, capable of creating visually appealing and functional visual elements.
* Proven leadership in guiding and mentoring diverse teams of experience designers.
* Demonstrated success in inclusive design, accessibility guidelines, and assistive technology.
* Understanding of market trends, product knowledge, and technological advancements.
Preferred Qualifications, Capabilities, and Skills
* Prior experience or understanding of credit card rewards and benefits is a plus.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible role...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:45
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We are seeking a professional with hands-on experience in Oracle HCM Payroll to support our payroll operations for a workforce of over 180,000 employees.
As a Payroll Operations associate, you will play a crucial role in ensuring the seamless execution and validation of US payrolls using Oracle HCM.
This role requires a deep understanding of end-to-end data lineage from transaction to disbursement, enabling the implementation of preventative measures and resolution of disruptions.
This position will leverage technical expertise to optimize payroll processes using tools like Alteryx and Pega for automation and data processing.
Key Responsibilities:
* Support automated reconciliation for data inputs and loads, ensuring data integrity and accuracy.
* Execute and validate defined payroll flows within Oracle HCM, ensuring accuracy and compliance.
* Utilize technical expertise to optimize payroll processes and enhance system functionality.
* Assist in generating reports and resolving issues using OTBI and BI queries.
* Provide functional support for system-related issues, ensuring timely resolution.
* Collaborate with cross-functional teams to gather requirements and support the design of efficient workflows.
* Stay informed about industry trends and best practices in HRIS and workforce management.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Information Technology, Human Resources, Business Administration, or a related field.
* Proven experience in Payroll operations and HRIS systems.
* Proficiency in Oracle HCM, OTBI, BI queries, PEGA and SQL.
* Strong technical problem-solving skills and data analysis capabilities.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
* Strong attention to detail and accuracy in supporting payroll operations.
Preferred Qualifications, Capabilities, and Skills:
* Experience with payroll systems and supporting payroll for a large employee base.
* Ability to work a dynamic shift pattern.
* Interest in certification in HRIS or related technologies.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and c...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:44
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Embrace a leadership role as a Client Service Senior Manager within our Commercial Bank, where you'll drive innovation and transformation while managing a dynamic team of client service managers.
Lead the charge in modernizing the client experience by analyzing data, executing strategic initiatives, and fostering a culture of trust and inclusivity.
With opportunities for career growth and community engagement, join our global organization to shape the future of commercial banking and make a lasting impact.
As a Client Service Sr Manager at JPMorgan Chase, you will be a key leader in our Client Service team, managing a group of professionals dedicated to resolving client requests and enhancing our service operations.
Your role will be pivotal in shaping our operational policies and precedents, using your deep understanding of our complex treasury and cash management products and services.
You will be expected to leverage your expertise to identify trends, generate innovative solutions, and ensure the quality of service delivery within your area of responsibility.
Your ability to influence, manage internal stakeholders, and drive continuous improvement will be crucial in this role.
With your proficiency in project management, change management, and data & tech literacy, you will lead your team in delivering exceptional client service, while also contributing to the firm's strategic objectives.
Job Responsibilities :
* Lead and manage a team of Client Service Professionals, fostering a culture of continuous improvement and innovation to enhance the efficiency and resilience of our operating platform
* Develop and implement strategic operational plans, leveraging your deep understanding of our treasury and cash management products and services to deliver exceptional client service
* Analyze complex data and situations to identify trends and opportunities, using your expertise to develop and test innovative solutions that align with our operational policies and precedents
* Establish and maintain productive relationships with internal stakeholders, using your advanced skills in influence and communication to drive mutually beneficial outcomes
* Oversee the end-to-end change management process, including strategic communications, influencing others, and mitigating stakeholder impact, to ensure the successful implementation of new programs and processes
* Demonstrate strong leadership by mentoring team members, fostering collaboration, inspiring achievement of goals, and coaching employees to deliver best in class client interactions
* Manage client escalations while supporting the team to resolve issues and proactively reduce future occurrences
Required qualifications, capabilities and skills
* 6+ years of experience in leading and managing a team of professionals in a client service environment, with a focus on treasury and cash management products and services
* Proven ability to develop and implemen...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:43
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within the Artificial Intelligence & Data Learning Team, you will be instrumental in innovating and overseeing new product offerings throughout their entire life cycle.
Your role will involve acting as the customer's representative that provides substantial value to our internal clients.
Utilizing your comprehensive understanding of product launch strategies, you will steer the successful introduction of products, gather crucial feedback, and ensure exceptional client experiences.
With a commitment to scalability, resiliency, and stability, you will collaborate with cross-functional teams to deliver high-quality products that exceed customer expectations.
This prominent role provides the chance to impact all 300k+ employees at JPMorganChase and to be at the forefront of data with a leading AI company.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Own product learning solution products, such as dedicated microsites, comprehensive e-learning modules, and interactive instructor-led courses, that facilitate the adoption of Data tools and platforms, mitigate risks, and enhance employees' Data skills
* Partner with Data Leaders as a learning liaison to understand Data learning needs, translate and prioritize those needs for the Learning Development team to create the learning solutions, assisting with content, design, and strategy
* Utilize data and visual design skills to analyze the effectiveness of learning solutions, develop recommendations, and influence leaders with strategic communication
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Data: Basic understanding of data concepts, tools, and platforms e.g.
Data Lakes
* AI: Active user of GenAI tools to increase personal productivity
* Learning: Understanding of learning theories for adults and effective learning solutions
* Influence: Strong consulti...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:42
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Channahon, US-IL
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:42
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Brooklyn Park, US-MN
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:41
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:40
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Join JPMorganChase as an Account Manager II and be the primary liaison for our clients, delivering exceptional service for complex products.
Use your analytical skills to provide insights and solve problems while maintaining strong client relationships.
Your innovative thinking will drive improvements and generate new ideas.
At Chase, you'll make real impacts on our customers and thrive in a creative, dynamic environment where each day brings new challenges and opportunities.
As an Account Manager II within JPMorganChase, you will be the primary liaison for clients with intricate products or services, ensuring their needs are met with the highest level of customer service.
Your role will involve leveraging your broad knowledge of account services to provide advice, support, and innovative solutions to complex situations.
You will be expected to analyze data, identify gaps, and use your strategic thinking to make decisions that have a direct impact on our department's outcomes.
Your expertise in conflict management and computer literacy will be crucial in troubleshooting problems and processing transactions.
As a team leader, you will mentor and coach your colleagues, fostering an inclusive environment and promoting collaboration to achieve common goals.
Your role is pivotal in driving customer satisfaction and contributing to the firm's success.
Job responsibilities
* Analyze and interpret complex client data to provide insightful recommendations, leveraging your expertise in data analytics.
* Manage high-touch client relationships, utilizing your advanced customer service skills to address inquiries, troubleshoot problems, and handle complaints.
* Identify and resolve conflicts or potential conflicts of interest, applying your expert conflict management skills to facilitate discussions and create optimal solutions.
* Lead and mentor a team of colleagues, using your advanced skills in team building, coaching, and delegation to foster an inclusive and collaborative environment.
* Drive innovation within the team, challenging the status quo and encouraging creative thinking to deliver solutions that add value to our clients and the firm.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in managing complex client relationships in a financial services setting.
* Proven ability to analyze and interpret complex data sets to provide insightful recommendations and drive strategic decision-making.
* Demonstrated proficiency in using advanced computer systems and technology to perform tasks, solve problems, and communicate effectively in a professional setting.
* Experience in leading and mentoring a team, with a focus on fostering an inclusive and collaborative environment.
* Proven track record in driving innovation within a team, challenging the status quo, and encouraging creative thinking to deliver value-added solutions.
Chase is a leading fin...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:39
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Join our team to innovate in technology controls effectiveness testing, and risk management leveraging your skills in a fast-paced, impactful environment.
As a Tech Risk & Controls Senior Associate in Corporate Sector, you will be a part of a team that drives risk reduction for the group with activities such as controls monitoring and testing, and risk analytics.
Working closely with the technology risk teams and cross-functional partners, you contribute your skills and insights to the continuous improvement of risk management methods.
As a valued member of the team, you will have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on technology risk and controls at the firm.
Job responsibilities:
* Conduct Technology Controls testing for the group, with an opportunity to show impact and efficiency using automation.
* Assist in monitoring technology risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices
* Collaborate with stakeholders to develop and implement risk mitigation strategies, controls, and action plans for technology-aligned processes
* Monitor and evaluate the effectiveness of implemented controls, contribute to the recommendations for improvements and addressing gaps in risk management
* Communicate risk-related findings and updates to relevant stakeholders, ensuring alignment with organizational objectives and risk appetite
Required qualifications, capabilities, and skills:
* 3+ years of experience or equivalent expertise in technology risk management, information security, or a related field
* Proficient in risk identification, assessment, and control evaluation, with a strong understanding of industry standards
* Demonstrated ability to analyze complex issues, develop risk mitigation strategies, and communicate effectively with stakeholders
* Knowledge of risk management frameworks, regulations, and industry best practices
Preferred qualifications, capabilities, and skills:
* Strong experience in technology risk and controls
* Experience in technology controls testing or automation thereof is a plus
* Exposure to python a plus
* Ability to articulate risks visually and verbally to various audience
* CISM, CRISC, CISSP, or other industry-recognized risk certifications is preferable
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location....
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:38
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J.P.
Morgan's Equity Derivatives Business is a complex business, serving multiple client bases including hedge funds, corporations and private bank clients, to provide a full spectrum of equity derivative OTC products.
The Equity Derivatives Group (EDG) Middle Office is responsible for ensuring all aspects of operations for global clients are completed, including the timely resolution of exceptions across trade bookings, legal International Swaps Derivative Association (ISDA) based confirmations, Markitwire, settlements, regulatory adherence, UAT for system and process enhancements and all aspects of risk reduction and controls.
The Middle Office also ensures that client inquiries are resolved and provides subject matter expertise to clients both internal and external.
As a analyst within the Equity Derivatives Middle Office team , you will be a part of a team responsible for ensuring all aspects of operations are completed for our clients.
The analyst will partner with senior team members to assist in the timely resolution of trade exceptions across confirmations, MarkitWire and settlements.
The analyst will be exposed to our regulatory controls and assist as needed.
Analysts will perform testing for process enhancements for risk reduction.
The analyst will be expected to effectively work through tasks of varying difficulty with external and internal stakeholders and & therefore communication and partnership skills are required.
Job responsibilities
* Assist Clients with their inquiries on settlements, valuations and generally trade queries
* Assist Sales & Trading with subject matter expertise on operational trade flow and system queries
* Ensure Risk Systems feed to Markitwire and are confirmed
* Ensure Clients are complaint with Dodd Frank EBC Expectations
* Monitor Physical Fails and Cash Settlement Breaks
* Book Novations and execute trade amends as required
* Partner with Technology on Platform Enhancements
* Perform UAT as required.
Required qualifications, capabilities, and skills:
* Bachelor's Degree
Preferred qualifications, capabilities, and skills:
* Excel
* Strong Communication Skills
* Team Player
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individua...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:37
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You enjoy leading and shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Director in the Transformation Office of the CAO you lead innovation through the development of products and features that delight customers.
As a leader you will be responsible for leading, managing and inspiring transformation leads and partners across multiple locations focused clear, concise and well managed transformation initiatives that drives value for our customers and stakeholders.
Job responsibilities
* Help businesses achieve higher levels of organizational performance specific to high-quality product delivery
* Evaluate and optimize organizational performance by identifying areas for improvement, framing an organizational maturity model, and implementing tailored solutions to enhance productivity and efficiency on various organization area
* Align strategic business plans with broad functional and organizational strategies and ensure optimized organizational design and performance
* Develop, implement, and enable adoption of strategic business plans in an effort to shape efficient work processes
* Partner with senior product and technology leaders to help frame product vision, OKRs, and goals
* Facilitate and train groups to drive adoption of relevant business practices to enhance product delivery capabilities
* Lead, mentor, and coach product and technology leadership, teams, and individuals to build high-performing holistic product backlog systems while focusing on decision-making, building a collaborative company culture, and fostering continuous improvement
* Partner with leaders across the organization to address systemic challenges and local optimizations that hinder end-to-end effectiveness and collaboration
* Own and effectively manage organizational development programs from ideation to implementation, while influencing change that increases organizational performance at a sustainable pace
* Drive executive-level communication and navigate the organization effectively to drive adoption of the Operating Model, highlighting to senior leadership and helping to resolve organizational impediments
* Required Travel: up to 20% domestic and international travel to various client sites and JPMC offices for internal meetings
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise in Business transformation
* Requires 5+ years of experience with the following skills: product development lifecycle including Strategy, Discovery, Planning, Design, Implementation, Testing, Deployment, Operations, Commercialization, and ongoing Maintenance;
* 10+ years of experience within an enterprise product or technology environment
...
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Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:34
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:34
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:31
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Make your mark in developing innovative liquidity and account solutions through collaboration that enable clients to achieve their liquidity, cash management and treasury objectives.
As a Associate in the Liquidity & Account Solutions (L&AS) Product Sales Specialist organization, you are a significant contributor to a team that develops innovative liquidity and account solutions for our diverse Commercial Banking client.
You collaborate across product teams to expand your solutions capabilities to bring optimal solutions to our clients.
You draw from research and client feedback to develop unique product solutions and partner with Sales in client discussions and solution sessions.
You are a key contributor to provide voice of the client feedback to product managers.
J.P.
Morgan Liquidity & Account Solutions ("L&AS")works with global clients with complex cash management needs who operate across multiple countries, currencies, legal entities, and time zones, including multi-national corporations, high-growth technology companies, commercial banks and non-bank financial institutions.
Our advanced, end-to-end solutions combine physical, notional and virtual techniques allowing our clients to achieve visibility, control and optimization of working capital.
Job responsibilities
* Supports creating optimal liquidity and account solutions that address clients' needs and objectives through collaboration with clients and internal teams such as Sales and Product
* Contributes to the construction of client-facing materials to articulate proposed liquidity solutions including the value delivered through our innovate solutions
* Collaborates effectively across internal teams including Sales, Product, Implementations, Service to bring innovative and optimal solutions to our clients
* Delivers compelling oral and written presentations with associated technical skills in building client and internal materials
* Establishes forums to coordinate across the Product Solutions team to enable a successful configuration of solutions
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in problem-solving on a team delivering product solutions
* Experience in developing compelling materials to present complex and innovative solutions to clients and internal partners
* Experience in researching internal and external topics to develop solutions and provide consultative guidance to our clients and internal partners.
* Proficiency in Microsoft Word, Excel, and PowerPoint
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:30
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Job Description:
We are seeking candidates with a unique blend of interpersonal and analytical skills.
IIS Analysts efficiently leverage both qualitative and quantitative resources to understand complex financial situations and present solutions.
The analyst will play a very important role within the team, working closely with senior team members and cross functional teams to help facilitate business development and relationship management activities for the Group.
Key Responsibilities:
* Play a supporting role with clients:
+ Understand client's investment plan, goals and objectives and work with Senior Portfolio Manager to develop investment plans and custom materials to support ongoing client dialogue
+ Utilize tools to create investment reviews/plans on holistic asset allocation and portfolio construction and tactical asset allocation shifts
+ Work with senior team members to help execute investment solutions in client accounts in accordance with client plans.
+ Create investment reviews for clients to validate the clients' current investment objectives and prepare recommendations
* Contribute to new business development and regional expansion by:
+ Supporting new business opportunities with Senior Portfolio Managers and other Integrated Team Members
+ Partnering with cross functional teams to support key facets of IIS business development
+ Building strong relationships across internal product, client service and marketing areas
+ Performing Sales management, including developing RFPs, pitches, road shows, campaigns, proposals, mandates, reports
* Understand J.P.
Morgan's investment platform, solutions, investment philosophy
* Interact effectively with the various internal product partners, banking teams, risk and compliance, marketing, etc.
* Develops a deep understanding of the Institutional client market: sizing, trends, competition, service models, both in the US and internationally
Required Qualifications, Skills and Capabilities:
* Bachelor's degree
* Series 7, 63 & 65 or 7 & 66
* Coachable professional with good \"business sense\" and an energetic/dynamic personality
* Ability to work both independently and as a team player
* Excellent communication skills, both written and oral
* Strong analytical and quantitative skills
* Ability to multi-task and manage priorities effectively
* Ability to adapt to a rapidly changing business and technology environment
* Exceptional problem-solving skills
* Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Internet/Intranet
* Ability to learn proprietary software and databases
* Fluent in Spanish
Preferred Qualifications, Skills and Capabilities:
* Python / coding skills
About The Team:
Institutional Investment Solutions ("IIS")is a dedicated team of portfolio managers leveraging the firm's global reso...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:29
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking - Architecture & Engineering team, you will be an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals.
We embrace a culture of experimentation and constantly strive for improvement and learning.
You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.
Job responsibilities
* Executes creative software solutions, designs, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Advanced experience in Java, Spring, Spring Boot, REST services, TDD, BDD, React and Kubernetes
* Proven experience as a senior software engineer or architect, with a focus on Java, cloud technologies, and full-stack development.
* Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.
* Expertise in front-end and back-end development, including frameworks like Spring, Angular, React, or similar.
* Excellent problem-solving skills and the ability to think strategically.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Proficiency in utilizing tools for monitoring, analysis, and troubleshooting, including Splunk, Dynatrace, Datadog, or equivalent.
Chase is a leading financial services firm, helping nearly half of America's households and small busines...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:28
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Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success.
Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.
As a Product Associate in the Global Banking Platform team, you will play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs.
You will also work closely with the product management team and cross-functional partners, and will contribute your skills and insights to help ensure the success of our product offerings.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
To be eligible for this position, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this position.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Job responsibilities
* Supports the development of our product strategy and roadmap
* Collects and analyzes metrics on product performance to inform decision-making
* Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
* Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
* Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Required qualifications, capabilities, and skills
* 6+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
* Proficient knowledge level of the product development life cycle
* Experience with product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
* Strong verbal and written communication skills
* Ability to translate business requirements to functional requests
* Abili...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:27
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Oak Lawn, US-IL
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Germantown, US-MD
Salary / Rate: Not Specified
Posted: 2025-06-28 10:12:25
