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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:57:05
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: Wilmington, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-22 08:57:03
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: Daytona Beach, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-22 08:57:01
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: Melbourne, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:59
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If you are customer-focused, enjoy building relationships, and collaborating with a wide spectrum of partners to provide strategic financial advice to businesses, a role as a Commercial Banker might be perfect for you.
In this role you will be the focal point of client acquisition and ongoing relationships.
Bankers work both independently and as part of a team to introduce our comprehensive solutions to clients.
As a Banker, you will be responsible for growing and retaining profitable relationships within the Commercial & Specialized Industries (C&SI) target space (companies with revenues between $20 and $100 million).
Our Bankers are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Syndicated Finance, Commercial Card and Chase Paymentech Solutions.
Our strongest Bankers have a methodical approach to the market activity and prospecting.
Job Responsibilities:
* Champion a culture of innovation and a customer centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
Required qualifications, capabilities and skills:
* Five plus years lending or credit support related experience with a focus on business relationships
* Understanding of Commercial Banking products and services
* Methodical approach to market activities and prospecting, demonstrate proven client relationship skills, and can engage with CEOs and CFOs
* Ability to collaborate with internal partners and resources
* Demonstrated experience of meeting or exceeding sales goals
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Deep local connections and market knowledge
Preferred qualifications, capabilities and skills:
* Bachelor's degree and formal credit training preferred
* Sales management, business development skills, proficiency in building and maintaining positive client relationships
* Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
* Excellent business judgment, strategic thinking, self-directed, proactive and creative
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, comm...
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Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:57
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:55
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Job description:
You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease.
Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations.
Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem, with a focus on delivering service excellence.
You will proactively work with external providers to negotiate an appropriate resolution and minimize costs in a timely manner, while ensuring a seamless customer experience.
Job responsibilities:
* Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short- and long-term fixes, serving as both a company and customer advocate, and applying root-cause resolution tactics.
* Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions, with a high regard for accuracy.
* Maintain knowledge of all client programs, products, and procedures, and support various online booking tools and multiple websites.
* Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties, including issues with loyalty points, redemptions, program exceptions, and fee waivers.
* Maintain high levels of call quality based on outlined criteria; maintain an appropriate level of confidentiality regarding information shared and observed.
Keep your immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary, or provide suggestions for alternative courses of action.
* Assist other Travel Advisors in real time with questions related to traveler policies and different booking applications; coach Advisors on best practices for servicing all customers; monitor and manage agent errors, escalations, and customer exceptions; and update tracking information in a database.
* Provide a professional level of energy and enthusiasm, as well as strong working relationships, when partnering with internal and external customers and all departments to increase quality and customer service levels.
Required qualifications, capabilities, and skills:
* High school diploma or equivalent.
* Two or more years of experience in the travel industry, including intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms, including self-booking tools.
* Demonstrated effective communication and interpersonal skills to manage internal and external customer issues.
* Working knowledge of Microsoft Office programs such as Excel, Word, and Out...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:53
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Join the CORE Central Program and help drive issue management and data quality execution in a highly collaborative, agile environment.
You will support reporting, dashboards, process improvement, and meeting management to strengthen visibility into control performance and issue resolution.
The role offers broad exposure while you build analytical, communication, and execution skills.
As a Firmwide Control Management Program Analyst in the Compliance and Operational Risk Evaluation (CORE) Central Program, you will support issue management and data quality execution through reporting, dashboards, process improvement, and meeting management.
Control Management is part of the first line of defense, partnering with the business and corporate functions to prevent, detect, and monitor compliance and operational risks-supporting operational excellence and helping the firm meet its client commitments.
You will help ensure accurate documentation and timely, effective reporting of compliance and operational risk, improving visibility into control performance and issue resolution.
Working across multiple workstreams, you will track actions, drive on-time delivery, and implement improvements through streamlined reporting and automation.
Location: Columbus, OH.
Job Responsibilities:
* Prepare for and manage Firmwide working groups, including agendas, materials, minutes, action tracking, and coordination of Teams/SharePoint content.
* Execute activities supporting the CORE Data Quality Program, including tracking, follow-ups, and documentation.
* Develop ad-hoc reporting and analysis using Excel and other approved tools to support program needs and leadership requests.
* Build, enhance, and maintain dashboards (Tableau and on-demand dashboards) to improve visibility and monitoring.
* Support issue management governance & oversight and ad-hoc activities.
* Identify opportunities to streamline reporting and processes; contribute to automation and continuous improvement efforts (including Alteryx where applicable).
* Manage multiple deliverables by maintaining strong organization, clear stakeholder communications, and delivery against timelines.
* Partner with stakeholders across workstreams to define reporting/dashboard enhancements, align on requirements, and drive implementation to agreed milestones.
Required Qualifications, Capabilities and Skills:
* Bachelor's degree from a relevant field of expertise.
* Strong verbal and written communication skills.
* Strong organizational skills and ability to manage multiple tasks and deliverables.
* Analytical skills with proficiency in Microsoft Excel and the Microsoft Office suite.
* Comfort engaging with stakeholders and building relationships.
* Self-motivated approach and ability to contribute across departments with risk awareness and delivery focus.
* Familiarity with AI and usage of Large Language Models (LLM)
Preferred Qualifica...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:52
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: Biloxi, US-MS
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:52
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Join a team where your analytical mindset and attention to detail help power critical forecasting and reporting cycles.
You'll partner with finance stakeholders to deliver accurate, timely submissions and continuously improve how financial data is managed.
If you enjoy solving problems, working cross-functionally, and turning data into insight, this role is for you.
As an Analytics Solutions Associate at JPMorganChase within Consumer & Community Banking Finance, you will support forecasting and reporting processes by ensuring data integrity in Essbase cubes and delivering reliable month-end and quarter-end outcomes.
You will collaborate with Finance, Technology, and business partners to improve controls, automate repeatable tasks, and strengthen best practices in financial data management.
Job responsibilities
* Manage Planning & Analysis stakeholders through monthly forecast and budget cycles
* Deliver timely responses to stakeholder questions and committed deliverables
* Maintain data integrity, accuracy, and consistency across Essbase cubes and submissions
* Support core finance processes, including tax calculations, incentive compensation, and reconciliations
* Troubleshoot cube and submission issues using structured analysis and sound judgment
* Partner with Technology and cross-functional teams to define requirements, timelines, and deliverables
* Identify automation and process improvement opportunities to increase efficiency and reduce errors
* Update and enhance standard operating procedures to strengthen controls and execution
* Write root cause analyses for issues and drive actions that prevent recurrence
Required qualifications, capabilities, and skills
* Formal training or certification on financial solutions architecture, business intelligence engineering, or related concepts, and 3+ years of applied experience
* Bachelors degree in a relevant field like business administration or accounting.
* Knowledge of financial cube solutions (Essbase and/or other cloud-based OLAP solutions)
* Working knowledge of Excel reporting add-ins (e.g., Smart View, Dodeca, Anaplan Excel add-in)
* Strong data analysis skills, including interpreting results and troubleshooting data issues
* Understanding of finance planning, budgeting, and reporting, including month-end and quarter-end cycles
* Strong problem solving, critical thinking, and attention to detail with a control-oriented mindset
* Ability to multitask effectively and deliver accurately in a fast-paced environment
* Strong verbal and written communication skills with the ability to work with varied stakeholder groups
Preferred qualifications, capabilities, and skills
* Familiarity with business intelligence tools and reporting workflows
* Proficiency in advanced Excel functions and macros for data manipulation
* Interest in staying current on Essbase and financial analytics trends a...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:51
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Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success.
Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.
Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Technical Product Associate on the Securities Services Billing Product team, you will be part of a global team delivering key aspects of the analysis, implementation & communication phases of the overall billing remediation program.
You will also participate/support other program activities including interviewing/consulting with management and product partners, detailing, and understanding business functions/process flows, sourcing & constructing MIS to support management meetings, and agreeing implementation plans with the operations and technology partners related to project execution.
Job Responsibilities
* Coordinate with client facing and product stakeholders to outline and define billing requirements related to client onboarding activities and new product development.
* Mine and analyze data to identify trends and areas of opportunity (i.e.: business case development & confirmation) to help support recommendations for operational and technology improvements.
* Develop and document front-to-back business process flows and business requirements (where necessary).
* Provide status updates to broader team and senior managers via various billing governance forums.
* Provide effective communication & coordination of all changes ensuring that the relevant business, operations, and technology stakeholders are engaged and that all issues and risks are identified and escalated.
Required qualifications, capabilities, and skills
* Expertise in financial services, strategy/management consulting, operations, or technology environment, with a focus on strategy, change, and/or project management.
* Hands-on proficiency with Alteryx, MS SQL, and Tableau.
* Previous involvement in large strategic programs from an Investment Bank, Corporate Bank, or Management Consultancy background.
* Expert skills in data analysis in support of business or use case development, with strong Excel capabilities
* Logical and structured approach to planning, problem-solving, and decision-making.
* Strong awareness of risk and controls.
* Effective presentation skills and advanced PowerPoint proficiency.
* Clear and confident communication abilities; able to influence internal and external stakeholders; confident in communicating with senior management.
* Ability to work under pressure and to set/achieve project milestones within deadlines.
Preferred qualifications, capabilities, and skills
* Knowledge of Securities Services.
* Bachelor's in Computer Science or Data Science.
JPMorganChase, one of the oldest financial institutions, offers innov...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:50
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Bring your Expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technology Operational Risk Management Executive Director in Tech & Cyber Operational Risk Management team, you will provide independent oversight of operational risk for cloud and infrastructure platforms, tools, and supporting systems.
You partner with technology and cybersecurity teams to review how solutions are developed, deployed, and operated, and you assess the effectiveness of processes and controls aligned to the CCOR Tech & Cyber framework.
You proactively identify emerging technology and third-party risks and provide pragmatic recommendations that help us meet policy, regulatory, and industry expectations.
Job responsibilities:
* Perform independent reviews of global and regional technology and cybersecurity processes and controls supporting public and private cloud use
* Assess operational risk for infrastructure and cloud platforms, tools, and supporting systems used to deliver technology services to the firm
* Engage with infrastructure technology teams to build a clear understanding of the technology, data flows, and control environment
* Evaluate third-party risks related to technology providers, services, and dependencies within your domain
* Identify elevated risk concentrations globally and assess inherent risks and mitigating controls across relevant technology areas
* Recommend control enhancements to align with JPMorganChase policies, regulatory requirements, and industry best practices
* Track current technology trends, vulnerabilities, and emerging technologies to inform risk assessments and oversight priorities
* Provide credible challenge and guidance to technology partners on control design, implementation, and operational effectiveness
* Support the implementation and execution of the CCOR Tech & Cyber framework through consistent risk assessment and reporting
* Participate in key technology governance forums and contribute to risk discussions and decisions
* Document assessments, conclusions, and actions clearly to support transparency, auditability, and follow-through
Required qualifications, capabilities, and skills:
* Subject matter expertise in infrastructure and cloud technology domains, including operational processes and control expectations
* Demonstrated hands-on experience across enterprise infrastructure components (network, compute, storage, database, and messaging), in on-prem and cloud environments
* Working knowledge of netw...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:49
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Step into the role of Trade Lifecycle Associate I at JPMorganChase, where you'll be a vital part of managing the pre- and post-trading life cycle.
Your expertise in cash movements and funding coordination will be essential in ensuring seamless trade processing and operational excellence.
As a Trade Lifecycle Associate I within JPMorganChase, you will play a pivotal role in managing the operations of the pre- and post-trading life cycle across all asset classes.
Your expertise in cash movements, funding, and coordination with other business lines will ensure seamless trade processing on our platforms.
You will leverage your broad knowledge of trade lifecycle principles and practices to propose and implement improvements to our current working methods.
Your role will involve diverse activities requiring analysis and judgement within defined boundaries, and you will often be responsible for guiding the work of others.
Your proficiency in listening and questioning, internal stakeholder management, presentation skills, process improvement, and automation will be key to your success in this role.
You will also have the opportunity to develop your data and tech literacy skills while working with us.
Job responsibilities
* Prepare and manage funding for managed demand deposit accounts (DDA's), ensuring proper allocation of wires to client/funding accounts within the appropriate threshold.
* Participate in the reconciliation of ledgers through detailed investigation using various systems and tools, contributing to the accuracy and integrity of financial data.
* Collaborate with other lines of business to facilitate proper funding, establishing productive working relationships to drive mutually beneficial outcomes.
* Contribute to the review and improvement of end-to-end trade lifecycle processes, applying knowledge of process improvement methodologies to optimize operations.
* Support strategic projects in partnership with Product, Tech, and Change partners, applying change management skills to ensure seamless adoption of new processes and technologies.
* Understand Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution.
* Ensure all day-to-day queries dealt with within required SLAs and escalate issues to the team leader.
* Perform root cause analysis for their respective clients to increase Straight Through Processing (STP) and reduce client inquiries.
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in managing cash movements and preparing funding for managed demand deposit accounts (DDA's).
* Demonstrated proficiency in using various systems and tools for financial data reconciliation and ledger management.
* Advanced skills in process improvement methodologies, with a track record of optimizing operations in a financial services environment.
* Experience in managing strategic pro...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:49
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Join JPMorgan Chase Securities Services' Investment Middle Office Services (IMOS) Reconciliations team, supporting institutional asset managers across global markets by safeguarding the integrity of client books and records.
You'll investigate and resolve cash, position, and transaction breaks, partner with internal teams and external counterparties, and help strengthen controls, reporting, and continuous process improvement.
As a Recon Associate, in the Investment Middle Office Service team, you will ensure client books and records are accurate by reconciling cash/positions/transactions, investigating and resolving breaks with internal teams and external providers, and meeting SLAs/controls.
You will support daily reconciliations, documents actions and root causes, assist incident responses, prepare reporting, escalate complex issues, and partner with Tech and Product on automation, tooling, data quality, and onboarding through go live.
Job responsibilities
* Assist with Daily Reconciliation Activities: Support the team in performing daily reconciliations, identifying breaks, and ensuring accurate records.
* Investigate and Resolve Exceptions: Work with colleagues to investigate reconciliation exceptions, document findings & root cause analysis, and assist in resolving issues within established timelines.
* Maintain Documentation: Ensure all actions, findings, and resolutions are clearly documented in the reconciliation system, following firm standards for completeness and clarity.
* Support Incident Response: Participate in incident response activities by gathering relevant information and assisting in the resolution process.
* Collaborate with Team Members: Communicate effectively with team members and other stakeholders to facilitate exception resolution and process improvements.
* Participate in Team Meetings: Attend regular team meetings and forums to stay informed about service delivery updates, control enhancements, and ongoing initiatives.
* Prepare Reports: Assist in preparing management reports / decks and summaries for review by senior team members.
* Adhere to Policies and Procedures: Follow established operating procedures, control frameworks, and compliance requirements.
* Escalate Issues: Promptly escalate unresolved or complex issues to senior associates or managers for further action.
* Partner with Technology/Change and Product on strategic initiatives including automation, tooling upgrades, data quality improvements, and workflow optimization.
* Participate in onboarding workstreams from intake through go-live- inclusive but not limited to scope, milestones, RACI, RAID log, governance cadence, and senior stakeholder reporting.
Required qualifications, capabilities and skills
* Detail-oriented in accurately reviewing and processing data, identifying discrepancies, and ensuring completeness in documentation.
* Inquisitive in investigating exceptions, underst...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:48
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Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Strategic Execution team within Payments Business Transformation, you are trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
You will problem solve, create solutions and efficiencies that enable successful implementations in an expedient and organized way.
The projects you will be engaged in, are strategically important to the Payments organization and may be across Product, Sales, Onboarding & Implementations.
Job responsibilities
* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies including intake, requirements gathering, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities.
* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
* Participates in a range of strategic and tactical initiatives that support improved client experience and business execution.
* Supports global business development opportunities such as new markets, new product rollout, new deals, issue resolution, cross functional productivity.
* Improves the client experience by designing solutions to meet client needs (e.g.
improve onboarding, ensure cross business client service issues are addressed and resolved in a timely manner).
* Executes quantitative analyses to identity key themes and insights, including ability to source relevant datasets, determine critical components and build appropriate models / outputs.
* Develops executive level presentations to convey key points.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Demonstrated performance in either product management or relevant domain area
* Experience executing operational management and change readiness activities
* Experience in product deployment processes
* Excellent written and verbal communication skills
* Data analytics and management skills
Preferred qualifications, capabilities, and skills
* Developed knowledge of the product development life cycle
* Experience in wholesale banking with understanding of the TS/wholesale payme...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:47
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As the first line of defense for JPMorgan Chase & Co.
(JPMC), Control Management protects and defends the firm against operational, regulatory, and reputational risk.
While effectively managing risk, we meet our commitments to keep our clients' money safe and act as a driving force behind the strategic priorities that will protect our business in an ever-changing landscape.
In this role you will be aligned to support Asset & Wealth Management's Chief Data Office (CDO) team, who provide data risk management governance, as well as data architecture and strategy to enable AWM business priorities.
Job Responsibilities:
* You will develop, enhance, and monitor the risk and control framework & enable strategic initiatives by providing risk and control design expertise and navigational assistance to help implement FW Data Risk Management Policies, Standards, and Procedures across AWM
* Advise and influence senior leaders / business executives on key decisions and major risk and control initiatives related to data risk governance, data architecture, and tooling
* Engage with FW and Cross Line of Business colleagues to design an enhanced data risk management framework and its execution
* Perform walkthroughs and assist CDO with process mapping and risk identification, designing both the controls framework and individual controls, and testing the controls
* Perform end-to-end issue/action plan workflow, including root cause analysis, and working with CDO and other impacted stakeholders to develop action plans and milestones to address identified gaps, provide controls design guidance during execution of the action plans, validate completion of the action plans and any associated remediation
* Engage with FW and Cross Line of Business colleagues to design the enhanced data risk management framework and its execution
* Present regular updates to senior CDO management, AWM Business Control Managers, and other stakeholders related to the ongoing risk, control, and issue/action plan portfolio
* Maintain strong engagement across multiple stakeholders and collaborate with local, regional & global stakeholders and stay abreast on risk and control agendas
Required Qualifications, Capabilities and Skills:
* Bachelor's degree or equivalent in Business Administration, Finance, Economics, Accounting or related field
* Extensive relevant experience in the financial services industry, process improvement, and / or risk management
* Proactive control and risk management mindset; ability to articulate control gaps and escalating issues to senior management
* Ability to successfully influence many different groups and individuals to deliver high quality and timely deliverables
* Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions
* Critical thinker, proactively seeks out best practices and constant improvement
* Strong, written an...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:46
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Job description:
You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease.
Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations.
Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem, with a focus on delivering service excellence.
You will proactively work with external providers to negotiate an appropriate resolution and minimize costs in a timely manner, while ensuring a seamless customer experience.
Job responsibilities:
* Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short- and long-term fixes, serving as both a company and customer advocate, and applying root-cause resolution tactics.
* Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions, with a high regard for accuracy.
* Maintain knowledge of all client programs, products, and procedures, and support various online booking tools and multiple websites.
* Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties, including issues with loyalty points, redemptions, program exceptions, and fee waivers.
* Maintain high levels of call quality based on outlined criteria; maintain an appropriate level of confidentiality regarding information shared and observed.
Keep your immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary, or provide suggestions for alternative courses of action.
* Assist other Travel Advisors in real time with questions related to traveler policies and different booking applications; coach Advisors on best practices for servicing all customers; monitor and manage agent errors, escalations, and customer exceptions; and update tracking information in a database.
* Provide a professional level of energy and enthusiasm, as well as strong working relationships, when partnering with internal and external customers and all departments to increase quality and customer service levels.
Required qualifications, capabilities, and skills:
* High school diploma or equivalent.
* Two or more years of experience in the travel industry, including intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms, including self-booking tools.
* Demonstrated effective communication and interpersonal skills to manage internal and external customer issues.
* Working knowledge of Microsoft Office programs such as Excel, Word, and Out...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:44
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Join a Payments Data and Analytics team that builds data products used to improve how clients run and grow their businesses.
You will work on high-impact analytics and generative AI solutions across large, complex payment data sets.
You will collaborate with product, engineering, and business partners to deliver insights and decision tools.
This role offers opportunities to use modern data platforms and develop client-facing solutions at scale.
As a Data Scientist-Senior Associate in Payments Data and Analytics, you execute analytics initiatives that improve payment performance and enable product innovation.
You translate business goals into data requirements, models, and measurable deliverables.
You develop analyses, data products, and generative AI solutions that produce actionable insights for stakeholders and clients.
You partner with cross-functional teams to productionize resilient analytics and AI applications.
You contribute to continuous improvement through strong documentation, testing, and change-control practices.
You will work with large-scale structured data and build reusable datasets, queries, and visualizations that support decision-making.
The role requires strong analytics fundamentals, practical software engineering habits, and comfort working end-to-end from problem definition through delivery and support.
Success is measured by clear business outcomes, reliable production solutions, and strong stakeholder partnership.
Job responsibilities
* Define analytic projects by translating business objectives into clear problem statements, success metrics, and delivery plans.
* Develop analyses and deliverables that align to agreed requirements, timelines, and stakeholder expectations.
* Build datasets, queries, and reusable tables to enable scalable analytics and reporting.
* Create visualizations and decision-support tools that communicate insights to technical and non-technical audiences.
* Recommend actionable performance improvements to clients based on payment and transaction behavior patterns.
* Productionize interactive analytics and AI applications with a focus on resiliency, usability, and supportability.
* Identify opportunities to enhance existing analytics products and propose improvements grounded in data.
* Partner with data owners and platform teams to evolve data models for future analytics and product capabilities.
* Collaborate with unit leaders, end users, and development teams to confirm business value and prioritize work.
* Apply quality assurance, change-control, and testing practices for updates to code, models, and data products.
* Support users by addressing questions, incorporating feedback, and improving documentation and training materials.
Required qualifications, capabilities, and skills
* Bachelor's or master's degree in engineering, computer science, statistics, mathematics, or a related quantitative field.
* Four or more years of e...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:43
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Palisades Park, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:43
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The Corporate Meetings & Events Team is part of JPMorgan Chase & Co.'s larger Firmwide Events structure, responsible for delivering best in class events and programs for a range of clients inside and outside the firm.
The team, in close partnership with colleagues across all lines of business, manages the entire event planning process from conception through event completion.
As an Events Management Analyst, in the Corporate Meetings & Events Team, you will engage with a broad range of business partners within the Firm.
You will work closely with other team members to strategically plan and manage various aspects of events, including data maintenance, registration management, and vendor management.
Job Responsibilities
* Partner with various team members on multiple programs and tasks to deliver event-related projects.
* Support the Meeting Managers with different aspects of event planning and execution including, but not limited to, venue research; data maintenance and integrity; internal and external communications; invitation creation, testing and distribution; manage air manifests and travel, attendee housing and registration; on-site staffing and support; post-event tasks, such as inputting budgets and supporting debriefs.
* Manage attendee management tasks, e.g., manage, review, and reconcile reports (Invitee registration, RSVPs, seating assignments, etc.); managing event supplies and shipping; promotional item research and ordering; and tasks related to production of print materials (name badges, tent cards, and other printed items).
* Collaborate with other planners on event data and analyses, as well as assist in the development and reconciliation of event budgets.
* Manage travel reservation requirements and reporting, working closely with travel agents on changes and deviations, create and manage air manifests and work closely with ground provider.
* Deliver JPMorgan Chase & Co.
event standards at every level.
Required Qualifications, Capabilities and Skills
* Minimum 1 year of experience in meeting planning in the financial industry
* Effective verbal and written communication skills
* Team player with excellent multitasking skills and able to thrive on the challenge of competitive pressures while remaining focused on prioritized tasks.
* Highly organized and detail oriented.
Demonstrates creative problem-solving.
* Skillful in Microsoft suite, especially Excel (i.e., basic formulas, pivot tables, V lookups and PowerPoint (i.e., basic formatting), Word
* Must be able to tackle a multitude of tasks, trouble shoot and exemplify a positive attitude and commitment to success.
* Requires occasional late nights, as well as travel.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Mor...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:42
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Job description:
You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease.
Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations.
Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem, with a focus on delivering service excellence.
You will proactively work with external providers to negotiate an appropriate resolution and minimize costs in a timely manner, while ensuring a seamless customer experience.
Job responsibilities:
* Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short- and long-term fixes, serving as both a company and customer advocate, and applying root-cause resolution tactics.
* Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions, with a high regard for accuracy.
* Maintain knowledge of all client programs, products, and procedures, and support various online booking tools and multiple websites.
* Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties, including issues with loyalty points, redemptions, program exceptions, and fee waivers.
* Maintain high levels of call quality based on outlined criteria; maintain an appropriate level of confidentiality regarding information shared and observed.
Keep your immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary, or provide suggestions for alternative courses of action.
* Assist other Travel Advisors in real time with questions related to traveler policies and different booking applications; coach Advisors on best practices for servicing all customers; monitor and manage agent errors, escalations, and customer exceptions; and update tracking information in a database.
* Provide a professional level of energy and enthusiasm, as well as strong working relationships, when partnering with internal and external customers and all departments to increase quality and customer service levels.
Required qualifications, capabilities, and skills:
* High school diploma or equivalent.
* Two or more years of experience in the travel industry, including intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms, including self-booking tools.
* Demonstrated effective communication and interpersonal skills to manage internal and external customer issues.
* Working knowledge of Microsoft Office programs such as Excel, Word, and Out...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:40
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Job description:
You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease.
Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations.
Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem, with a focus on delivering service excellence.
You will proactively work with external providers to negotiate an appropriate resolution and minimize costs in a timely manner, while ensuring a seamless customer experience.
Job responsibilities:
* Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short- and long-term fixes, serving as both a company and customer advocate, and applying root-cause resolution tactics.
* Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions, with a high regard for accuracy.
* Maintain knowledge of all client programs, products, and procedures, and support various online booking tools and multiple websites.
* Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties, including issues with loyalty points, redemptions, program exceptions, and fee waivers.
* Maintain high levels of call quality based on outlined criteria; maintain an appropriate level of confidentiality regarding information shared and observed.
Keep your immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary, or provide suggestions for alternative courses of action.
* Assist other Travel Advisors in real time with questions related to traveler policies and different booking applications; coach Advisors on best practices for servicing all customers; monitor and manage agent errors, escalations, and customer exceptions; and update tracking information in a database.
* Provide a professional level of energy and enthusiasm, as well as strong working relationships, when partnering with internal and external customers and all departments to increase quality and customer service levels.
Required qualifications, capabilities, and skills:
* High school diploma or equivalent.
* Two or more years of experience in the travel industry, including intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms, including self-booking tools.
* Demonstrated effective communication and interpersonal skills to manage internal and external customer issues.
* Working knowledge of Microsoft Office programs such as Excel, Word, and Out...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Jackson Heights, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:37
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This role supports executive communications for senior leaders across Chase Auto and reports to the Head of Communications for Chase Auto.
As a member of the Auto communications team, you will ensure employees across the Auto business receive timely, relevant information and have a clear understanding of Auto's priorities and strategy.
As a Vice President Executive Communications, Auto within Consumer and Community Banking, you will create strategic, audience-focused communication plans that keep employees, executives and key internal stakeholders engaged and informed.
You will be a trusted advisor and work with senior leaders to develop clear, compelling messaging strategies, lead the production and editing of written communications, plan internal events such as town halls, site visits, offsites and conferences; draft and edit senior leader presentations; and manage the distribution of internal communications.
Job responsibilities
* Partner with senior Auto executives to develop clear, compelling messages that reflect the vision of the organization, enhance leadership presence and strengthen the employee experience.
* Design and implement channel strategies to maximize message delivery and audience engagement, using channels including Microsoft Teams, Outlook, corporate intranet, video and live events.
* Lead the planning and execution of key employee events including team site visits, town halls, senior leaders conferences and other senior leader gatherings.
* Contribute to Chase's internal editorial strategy to help amplify stories about our Auto business across Chase and the broader firm.
* Measure and analyze the effectiveness of all internal tactics, such as open rates, event survey results and article clicks, and incorporate best practices and learnings into go-forward plans.
* Manage major communications initiatives, including organization announcements and change management efforts, including internal email distribution.
* Apply our consistent voice across all communications.
* Prepare briefing materials, presentations and talking points for executives.
* Contribute fresh ideas on reaching employees through modern communications channels and tactics.
* Create and manage LinkedIn content strategy in partnership with Chase's social media team for several Auto leaders.
Required qualifications, capabilities, and skills:
* 7+ years of communications experience in a large, matrixed organization
* Bachelor's degree in communications, journalism, or a related field.
* Strong executive presence and experience counseling senior leaders; able to translate complex Auto business topics into concise, actionable narratives.
* Excellent writer with an audience-first mindset and rigorous attention to clarity, structure, and tone.
* Team-first collaborator who contributes to both strategic planning and hands-on execution with equal effectiveness.
* Strong project managem...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:36
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Lead and scale employee listening strategy and feedback programs to elevate the workplace experience and drive measurable organizational improvements.
Description
Shape the future of our workplace by championing the employee voice and turning feedback into action.
As a Vice President in the Employee Experience organization, you will be a key leader responsible for driving the strategy, day-to-day leadership, and continuous improvement of our employee listening and feedback ecosystem across digital and physical channels.
You will partner closely with HR, product, engineering, analytics, and technology teams to design and operationalize high-quality feedback programs, translate insights into clear narratives, and influence decisions that improve the employee experience at scale.
This role blends strategic thinking with hands-on execution-owning program governance, platform optimization, prioritization, and stakeholder alignment to ensure we listen effectively, reduce friction, and deliver outcomes that matter.
Job Responsibilities
* Drive the employee listening roadmap and operating model across digital and in-person channels, aligning priorities with Employee Experience and HR leadership.
* Lead the design, execution, and governance of enterprise feedback programs (e.g., always-on listening, pulse surveys, lifecycle and event-based feedback), ensuring consistency, quality, and measurable outcomes.
* Manage initiative scope, timelines, dependencies, and prioritization in partnership with engineering, analytics, and business stakeholders.
* Serve as product owner for enterprise feedback platforms, translating needs into requirements, managing backlogs, supporting testing/UAT, and enabling continuous platform enhancements.
* Establish and enforce standards for survey and feedback collection (methodology, cadence, sampling, question design), addressing survey fatigue and improving data quality.
* Partner across Product, IT, HR, Analytics, Research, and Controls stakeholders to identify risks, manage tradeoffs, and drive adoption through influence.
* Analyze qualitative and quantitative feedback, identify trends and root causes, and deliver compelling insights and recommendations tailored to senior stakeholder audiences.
* Design efficient, employee-friendly feedback experiences that minimize friction and increase participation and representativeness.
* Monitor key employee experience metrics, benchmark against relevant external standards, and iterate strategies based on performance and stakeholder feedback.
* Where applicable, mentor junior team members and/or lead workstreams through a matrixed set of partners.
Required Qualifications, Capabilities, and Skills
* 5+ years of experience in employee experience, customer experience, organizational development, product/program management,
* Proven track record delivering and improving large-scale feedback programs and/or platforms in a glo...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:36
