-
As a Technology Support Lead at JPMorganChase within the Cybersecurity & Technology Controls Incident Management & Response team, you will serve as a critical member of our Global Incident Command Center and Security Operations Center, providing 24/7 incident management and response support.
You will execute the firm-wide Cybersecurity Incident Management Playbook, orchestrating actions across the full lifecycle of cybersecurity events to prevent or minimize impact to the firm.
This role places you at the intersection of technology, security, and business continuity - collaborating with global teams to safeguard the firm's infrastructure against evolving threats.
If you are passionate about cybersecurity, thrive under pressure, and are committed to continuous improvement, this is your opportunity to make a meaningful impact at scale.
Job Responsibilities
* Serve as a key member of the Cybersecurity & Technology Controls (CTC) Incident Management & Response (IMR) team within the Global Incident Command Center (GICC) and Security Operations Center (SOC), providing 24/7 support for incident management and response.
* Execute the Firm-wide Cybersecurity Incident Management Playbook to orchestrate actions during the lifecycle of cybersecurity events, aiming to prevent or mitigate impacts.
* Act as the frontline defense for cybersecurity incidents, ensuring effective and timely resolution of security issues against the firm's infrastructure.
* Collaborate with internal and external partners, including regulatory, compliance, privacy, and media communications teams, to manage incidents.
* Utilize command and control, communication, and documentation skills to ensure the stability, capacity, and resiliency of products.
* Work closely with Cybersecurity Operations Incident Response teams and Enterprise Technology Product and Engineering teams to mitigate and remediate events and incidents.
* Analyze operational metrics to identify process improvements and deliver constructive feedback to the team.
* Engage in continuous improvement of practices and processes, and participate in research, internal procedure uplift, and internal tools development.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on technology support concepts and 5+ years applied experience
* Minimum of five years of experience in an Incident Management or Incident Response function in an enterprise environment.
* Demonstrated command and control, documentation, and communication skills in previous roles.
* Experience communicating technical topics both in writing and verbally to senior management from technical and non-technical backgrounds.
* Ability to work closely with business, technology, and project management partners to execute projects and improvements for the CTC IMR team.
* Strong understanding of the ITIL framework and experience with incident management tools.
* ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:20
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Altoona, US-IA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:19
-
Job summary
As an Operations Team Manager for Affidavit Processing you will be responsible for managing the daily performance of a team that reviews and signs Sworn Documents/Other Signed Documents for truthfulness and accuracy and has the authority to sign the documents on behalf of JPMC.
You will work closely with Executive Management as well as internal Sworn Documents and Collections Litigation Legal, Business Controls, Compliance, Audit and external law firms.
You will ensure the execution, notarization and retention of documents adhere to Chase's policies, standards, procedures and all applicable legal and regulatory requirements.
Demonstrating exceptional leadership skills will be critical in creating an environment where employees are engaged and deliver optimum performance.
Job responsibilities
* Lead process improvement initiatives; monitor and identify process gaps or deficiencies
* Be accountable for full process ownership, including process design, procedures, monitoring and controls
* Understand the holistic execution process and drive for constant improvement in performance by coaching employees on quality-related errors
* Make metric-based and procedural decisions that are aligned to policies; review trends and lay out actions plans to improve team and individual performance
* Identify and drive broad scope strategic changes to achieve a strong control environment and financial benefit while mitigating all operational and customer impacts
* Interact with technical groups to resolve any system impediments or to improve automate strategies
* Monitor and analyze Key Performance Indicators and Quality Reporting to ensure above satisfactory performance levels are achieved and initiate any corrective action as needed
Required qualifications, skills, and capabilities
* 5 years minimum experience in a management role, preferably in an operations, support, or back-office environment
* High School Diploma/GED
* Experience working with Controls, Compliance and Regulatory constituencies to manage work in accordance with established procedures and relevant regulations/laws
* Proven ability to work independently and make solid fact-based judgment decisions in complex situations
* Ability to be flexible, adhere to tight deadlines and perform in a constantly changing environment.
* Excellent communication and interpersonal skills with the ability to effectively present data analysis to senior leaders in a clear and effective manner
* Highly organized and can operate in a fast-paced, goal oriented environment, adaptable to constantly changing business priorities
* Ability to analyze data to reveal facts/trends and make recommendations for improvements to processes
* Ability to demonstrates a sense of urgency for all time-sensitive tasks.
Preferred qualifications, skills, and capabilities
* Bachelor's degree in Finance, Business Administration, Communication...
....Read more...
Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:18
-
Join our Public Sector Operations team, where you'll help drive a culture of risk awareness and operational excellence.
We value your expertise in controls and your passion for continuous improvement.
Together, we create a safer, more resilient environment for our clients and colleagues.
As a Vice President, Control Manager in Public Sector Operations, you own the control environment, ensuring risks are identified, assessed, and mitigated.
You partner with Operations leadership to enhance control effectiveness and audit readiness.
Your work matters because it protects our business, supports regulatory compliance, and fosters a culture of accountability.
You'll be the primary point of contact for internal audit, compliance testing, and regulatory engagement preparation within scope.
Finance & Business Management (F&BM) is committed to supporting your growth and impact.
Job Responsibilities
* Lead the end-to-end control environment for Public Sector Operations
* Identify, assess, and mitigate operational risks
* Drive disciplined execution of the control framework, including issue management and risk assessments
* Monitor control performance through deep dives and thematic reviews
* Own the issue management process, including triage, root-cause analysis, and remediation tracking
* Manage operational risk events and near-misses, ensuring timely reporting and lessons learned
* Partner with business teams to embed controls into process design and change initiatives
* Support audit and regulatory readiness by maintaining documentation and orchestrating responses
* Identify opportunities for automation, standardization, and simplification to improve reliability
* Serve as the primary first-line control contact for internal audit, compliance testing, and regulatory engagement
* Travel domestically up to 15% as required
Required Qualifications, Capabilities, and Skills
* This role supports US Federal government contracts that require U.S.
citizenship or lawful permanent status
* Minimum 8 years of experience in Control Management, Operational Risk, Audit, Compliance, or related roles
* Proven ability to design and assess control frameworks and lead issue remediation
* Strong communication skills with senior stakeholders
* Bachelor's degree
Preferred Qualifications, Capabilities, and Skills
* Experience in Public Sector and/or Operations
* Relevant certifications in risk, audit, or controls are beneficial
* Expertise in operational risk and control principles, including control design and audit readiness
* Excellent executive written and verbal communication;
Strong time management and prioritization skills
* Ability to drive accountability without direct reporting lines
* Sound judgment and intellectual honesty
* Comfort constructively challenging stakeholders
Security Clearance Requirement:
A Government Security Clearance, i...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:14
-
As a Senior Product Associate in Card Pricing within Marketing, Growth & Innovation, you will be responsible for leading and supporting key initiatives by collaborating across teams within the Credit Card organization to understand business requirements, define the requirements in partnership with software engineers, and then promote them through build, test, and deployment.
Job Responsibilities
* Manage, prioritize and deliver multiple epics and user stories simultaneously
* Exercise strong analytical and problem-solving skills to manage competing product priorities
* Demonstrate s trong partnership and collaboration skills to drive cross-functional teams - product, tech, data, and design
* Communicate (both verbal and written) technical updates to executives via decks and reports
* Promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what's best for the customer
* Partner with technology to create test plans for developed capabilities with an automation mindset
Required qualifications, skills and capabilities
* Bachelor's Degree required
* 3+ years of work experience in product development or related field
* Proven ability to operate of Agile methodology
* Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Pivot Tables)
* Experience in fintech or financial services industry
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:13
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
....Read more...
Type: Permanent Location: Howard Beach, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:11
-
Join our collaborative team where you'll play a key role in supporting Funds Services Technology and Product areas.
You'll help us deliver strategic initiatives and optimize vendor relationships, making a meaningful impact on our business.
As an Associate in Securities Services Finance & Business Management (F&BM), you will support the Funds Services Technology and Product teams by driving key strategic initiatives and managing vendor relationships.
You'll serve as a trusted advisor, helping to identify and mitigate business risks while finding opportunities for improvement.
This dynamic role offers exposure to multiple lines of business and the chance to make a real difference in our operations.
Job Responsibilities
* Manage and maintain vendor databases and contracts, including approvals, onboarding, invoicing, and reporting
* Lead monthly vendor governance meetings with technology, product, finance, and controllers, providing analysis and reporting
* Contribute to annual planning, financial forecasting, and reporting, and coordinate materials for business reviews and scorecards
* Conduct ad-hoc analysis for product and senior management, especially during planning cycles
* Collaborate across teams to support weekly and monthly processes, including forecasting, accruals, and other initiatives
* Present data and analytics clearly, accurately, and on time
* Ensure data integrity across systems by resolving discrepancies
* Foster a culture of partnership and operational excellence
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in Business, Finance, Economics, or related field
* Detail-oriented with the ability to deliver accurate, timely reporting and analytics
* Proficiency with Microsoft Excel or Access
* Self-motivated and able to work independently
* Excellent written and verbal communication skills
* Strong time management and prioritization skills
Preferred Qualifications, Capabilities, and Skills
* Prior experience in a Business Management or COO role
* Experience supporting multiple lines of business or working in a dynamic environment
*
*To be eligible for this role, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this role.
Likewise, JPMorgan Chase & Co.
will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
*
*
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial ba...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:09
-
Duties: Design, deploy, and manage prompt-based models on LLMs for various NLP tasks in the financial services domain.
Conduct research on prompt engineering techniques to improve the performance of prompt-based models within the financial services field, exploring and utilizing LLM orchestration and agentic AI libraries.
Collaborate with cross-functional teams to identify requirements and develop solutions to meet business needs within the organization.
Build and maintain data pipelines and data processing workflows for prompt engineering on LLMs utilizing cloud services for scalability and efficiency.
Develop and maintain tools and frameworks for prompt-based model training, evaluation, and optimization.
Optimize prompt engineering pipelines for external entity extraction, improving accuracy and reducing manual validation efforts.
Develop LLM-enhanced retrieval-augmented generation systems, integrating structured data such as tables and images into financial document processing workflows.
Lead model evaluation and enhancement efforts by applying both supervised and unsupervised techniques, ensuring high precision in financial data reconciliations and entity validation.
Design and implement NLP-powered reconciliation frameworks to streamline financial break resolution processes.
Deploy explainable AI techniques for LLM-based decision- making processes in financial applications, ensuring regulatory compliance and transparency.
Implement scalable and generic ML frameworks leveraging search-based architectures to optimize reconciliation and regulatory processes.
Develop and deploy enhanced OCR models to improve entity recognition and document parsing while preserving structural integrity.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Computer Engineering, Electrical Engineering, Computer Science, Data Science, or related field of study plus 3 years of experience in the job offered or as Applied AI/ML Associate, Software Engineer, or related occupation.
Skills Required: This position requires experience with the following: Performing data manipulation, structuring, design flow, and query optimization using SQL and Python; Processing large data sets with PySpark and SQL to perform Exploratory Data Analysis for model improvements, feature engineering, and the analyses; Explaining performance of models based on statistical characteristics; Running the procedures for the P-value approach to hypothesis testing; Estimating the distribution of sample statistics using sampling techniques such as bootstrapping; Developing and applying advanced machine learning techniques including ARIMA, SARIMA, Regression techniques, Classification methods, Ensemble Methods, Clustering, Dimensionality Reduction, and NLP, including TF-IDF, embeddings, and fuzzy matching, Logistic Regression, Decision Tree, Random Forest, Support Vector Machine, Naive Bayes, K-Nearest Neighbors, and Neural Network, and comparing results to select the best...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:06
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: San Jose, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:05
-
Are you ready to elevate your career in a fast-paced, global environment? As a Markets Asset Servicing Analyst, you will lead impactful initiatives, collaborate with talented colleagues, and develop your expertise across a diverse range of products and markets.
Join us and be part of a team that values innovation, continuous learning, and your professional growth.
Job Summary:
As a Markets Asset Servicing Analyst within the Commercial & Investment Bank, you will play a key role in the end-to-end processing of global corporate actions and income events across multiple securities types, including equities and fixed income products.
You will work closely with trading desks, middle office, finance teams, and settlements, gaining valuable insight into operations and contributing to the delivery of exceptional service for our clients.
This role offers the opportunity to take on greater responsibility and drive process improvements that enhance our operational excellence.
You will be empowered to manage complex event workflows, support regulatory and risk controls, and participate in projects that shape the future of our asset servicing platform.
Your contributions will help us deliver industry-leading quality and a world-class client experience.
Job Responsibilities:
* Oversee daily operations for corporate action events across multiple markets and securities types, ensuring accuracy and timeliness
* Serve as a primary contact, investigating and resolving complex event-related queries
* Act as a subject matter expert for asset servicing processes, providing guidance and support to partner teams
* Manage high-volume workflows and prioritize tasks to meet critical deadlines
* Ensure all regulatory reporting and daily controls are completed accurately and on time
* Produce and analyze operational metrics, identifying trends and areas for improvement
* Proactively identify and escalate issues, collaborating with team members to resolve complex problems
* Support cash and stock break management, investigating and resolving discrepancies
* Contribute to process improvement initiatives, recommending and implementing more efficient and cost-effective methods
* Participate in projects driven by industry mandates, process enhancements, or client requirements
* Maintain up-to-date awareness of risk policies and procedures, ensuring adherence to escalation protocols
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Accounting, Business Administration, Economics, Finance, or equivalent work experience
* Experience in asset servicing or securities operations, with expertise in corporate actions and/or income processing
* Strong understanding of the transaction and trade lifecycle and global securities products
* Advanced risk and control awareness, with experience implementing mitigating controls
* Proven ability to manage high-volume, deadline-driven workf...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:04
-
Job Responsibilities
* Support the Governance Program Lead in coordinating and executing governance activities across Card & Connected Commerce business lines.
* Monitor and ensure adherence to regulatory requirements, firmwide policies, and standards across multiple governance domains.
* Prepare, review, and distribute monthly and quarterly governance reports, including regulatory updates, project statuses, and escalation items for business stakeholders.
* Maintain accurate records of governance activities, meeting materials, and escalation evidence for audit and compliance purposes.
* Participate in governance forums, councils, and business practices meetings, documenting key discussions and action items.
* Identify and escalate potential risks, regulatory issues, and exceptions to the Governance Program Lead and relevant committees.
* Support the execution of annual impact assessments and policy compliance reviews, ensuring completion across business units.
* Collaborate with cross-functional teams to gather data, analyze processes, and recommend improvements to strengthen the control environment.
* Leverage tools such as Tableau, Alteryx, SharePoint, Jira, Microsoft Office Suite, and Confluence for data analysis, reporting, and documentation.
* Update procedures and documentation regularly to reflect business changes and maintain audit-ready evidence.
* Assist in coordinating internal and external audit deliverables, facilitating communication and ensuring alignment with compliance requirements.
* Analyze business requirements and translate them into well-designed, high-quality data solutions, including build and test activities.
* Partner with business solution owners to elicit, define, and validate requirements for data products and analytics solutions.
* Maintain a continuous learning mindset, staying current on emerging technologies and automation platforms, and applying new tools where appropriate.
* Demonstrate a commitment to excellence through strong professional judgment, integrity, ownership, and disciplined execution.
* Build and sustain strong relationships with internal stakeholders to anticipate needs and deliver value through analytics, insight, and proactive engagement.
* Provide guidance and oversight to team members to ensure timely delivery and adherence to established practices, controls, and quality standards.
Required Qualifications, Capabilities, and Skills
* Minimum of 5 years of experience in the financial services industry, specifically in Regulatory Operations, Controls, Compliance, Risk, or Audit.
* Strong problem-solving skills and ability to work independently in a fast-paced environment.
* Demonstrated ability to manage tight delivery timelines, remain calm under pressure, and adapt to changes.
* High proficiency in project management, with proven ability to manage multiple priorities and deliverables.
...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:04
-
As a Data & Analytics Solutions- Vice President within the Finance Data and Insight (FDI) product group, you execute on Data and Analytical Solution related Product development strategy and outcomes for Marketing Finance Area Product.
Job Responsibilities
Executes on Data and Analytical Solution related Product development strategy and outcomes for product, complexity/dependency, risk/compliance and internal/external customer experience impact
Plan and executes Product delivery roadmaps aligned to overall Product vision using careful analysis of customer needs, competitive intelligence, data/analytics, firm's capabilities and financials
Coordinate with Business stakeholders to analyze business requirement and build the backlog for Tech for development.
Facilitate collaboration with cross-functional product and area product leads.
Engages and leverages key product group partners (Design, Data Owner, Tech Architect, Engineering, Data/Analytics etc.) early enough and often in the area product development strategy and provides access to customers to deliver value.
Partners on software product development and tech build to create quality and scalable features/solutions including contributing to team through the writing of user stories
Executes area product workflow through JIRA.
Prioritizes and sequences backlog considering audit/controls, data landscape, data center migration, resiliency, etc., coordination of release dates and is responsible for area backlog and health as part of overall product.
Understanding of underlying technology that drives product.
This includes ownership for tech assets needed for product development (full view expectation to help drive end-to-end ownership and the assumption of the tech debt that builds up over time based on decision making)
Lead & develop AI / ML and Agentic Solution delivery
Mange stakeholder expectation, roadmap planning, priority setting, Management reporting.
Design and implement comprehensive and efficient data product / data mart / Analytical solution that consolidate key data categories from various source systems, tailored to the needs of the Marketing Finance & Business Management functions.
Required qualifications, capabilities and skills
12+ years of broad Product Management, Data Product Management and Analytics Solutions
Bachelor's Degree in Computer Science, Information Systems, Finance MIS, or related field
Experience in managing complex Product leveraging complex data and models in a fast-paced, dynamic environment.
Ability to set and manage accountabilities and expectations at all levels - team members, peers, business partners and senior management
Strong track record of leading dynamic team, delivering challenging initiatives using expert-level program/product/function management skillset
Proven leadership and influencing skills and ability to collaborate across a highly matrix organization
Experience in designing and implementing scalable and efficient data mart architectures, incl...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-18 08:06:01
-
J.P.
Morgan Advisors, the ultra-high net worth division of J.
P.
Morgan Wealth Management, offers U.S.
based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world.
Our small size and broad scope allow us to customize solutions tailored to clients' specific needs.
As a Client Service Associate with J.P.
Morgan Advisors, you will be the primary point of contact for all deposit account service-related needs of a J.P.
Morgan Advisors client.
You will be responsible for establishing, maintaining and building client relationships.
You will work in a team-oriented environment with Financial Advisors, Sales Associates, Product Management, Middle Office and operations teams to deliver a seamless and integrated client experience across all deposit products.
This position offers the option to obtain Series 7 and Series 63 licenses.
Job Responsibilities:
* Provide high quality, high touch service to J.P.
Morgan Advisors clients across the deposit product offering.
* Manage daily client transactions and inquiries accurately, within established deadlines, and in accordance with existing policies and procedures
* Research, follow-up and resolve client inquiries and problems through effective interaction with clients, advisors, product partners, branch/operations areas and other staff in a timely and professional manner
* Manage general account inquiries and maintenance, including but not limited to transactions, balance, address changes and signer changes
* Coordinate and follow through on account inquiry, transaction and maintenance requests across products and services including account opening and funding, USD and foreign currency monetary transactions, credit drawdowns/paydowns, credit and debit card requests, statement requests, tax reporting inquiries and support of online service.
Required qualifications, capabilities, and skills:
* Ability to work both independently and as a team player
* Excellent communication skills, both written and oral
* Ability to multi-task and manage priorities effectively
* Ability to adapt to a rapidly changing business and technology environment
* Exceptional problem-solving skills
* Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Internet/Intranet
* Ability to learn proprietary software and databases
Preferred qualifications, capabilities, and skills:
* College degree or equivalent experience
* Financial services and/or banking industry experience
* 1-3 years of client service experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and ...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:58
-
Client Onboarding & Service Talent Enablement Senior Associate
Are you passionate about empowering employees and driving business success through modern knowledge and learning enablement solutions? Join our dynamic team to drive role readiness and frontline performance through practical, scalable learning enablement.
In this role within JPMorganChase Global Services, Client Onboarding & Service (COS), you will play a pivotal role in designing, developing, delivering, and continuously improving role-based learning and knowledge solutions that increase speed-to-proficiency and elevate business and client outcomes.
Job Responsibilities
* Enhance employee performance, productivity, and role readiness by delivering role-based enablement solutions (performance support, knowledge resources, and targeted learning when appropriate).
* Partner with business stakeholders and SMEs to assess needs, identify root causes, and recommend the right approach to support role readiness and performance (knowledge, process reinforcement, performance support, communications, or learning).
* Design and develop learning and enablement assets such as eLearning, job aids, playbooks, quick references, simulations, and guided practice materials.
* Own the end-to-end content lifecycle: intake, design, development, SME validation, approvals, LMS publishing, and deployment/rollout.
* Structure and maintain content so it is easy to find, reuse, and keep current (consistent templates, clear organization, and tagging/metadata where applicable).
* Leverage content management and maintenance platforms (e.g., SharePoint, Confluence, and LMS administration tools) to manage version control, metadata tagging, governance, and collaborative workflows, ensuring content remains accurate, organized, and easily accessible.
* Measure effectiveness using adoption and performance outcomes and iterate content and delivery approaches accordingly.
* Design enablement solutions aligned to business objectives, using data-driven approaches to evaluate effectiveness, inform continuous improvement, and optimize performance outcomes
* Integrate AI-enabled tools into content development and training strategies to maintain high standards of accuracy, clarity, usability, and visual quality.
* Maintain continuous learning on AI strategy and apply AI-enabled knowledge workflows to accelerate drafting, improve content consistency, and enhance the employee experience.
* Support pilots and launches by coordinating logistics, communications, and stakeholder readiness.
Required Qualifications, Capabilities, and Skills
* Minimum of 5 years' experience in enablement, learning/content development, needs assessment, and/or performance consulting (knowledge management experience a plus).
* Demonstrated success managing multiple programs and projects concurrently, with strong prioritization and delivery discipline.
* Proven ability to excel in a...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:53
-
Make an impact by helping shape how organizations measure and manage their carbon footprint.
You will play a key role in advancing high-quality emissions accounting and reporting that supports strategic decision-making.
This role focuses on sustainability data and carbon accounting to drive improvements in operational efficiency, strengthen sustainability strategy, and support evolving regulatory requirements.
Join a team focused on delivering transparent, reliable, and meaningful environmental metrics.
As a Carbon Accounting Specialist, Senior Associate in Operational Sustainability, you support the end-to-end greenhouse gas inventory lifecycle and help deliver high-quality, audit-ready emissions data.
You work closely with cross-functional teams to ensure data integrity, apply sound methodologies, and enhance reporting processes.
You contribute to emissions measurement, analysis, and regulatory disclosures while helping strengthen governance and controls.
This role provides the opportunity to influence how emissions data is used to inform strategy and reporting.
Job Responsibilities
* Support development and maintenance of greenhouse gas inventories across Scope 1, Scope 2, and Scope 3
* Perform emissions calculations using established methodologies and ensure data accuracy through quality control processes
* Analyze emissions data to identify trends, variances, and data quality issues
* Partner with stakeholders to source, validate, and manage datasets used in emissions measurement
* Execute data validation, reconciliations, and exception management to support completeness and accuracy
* Maintain clear documentation of data sources, assumptions, and calculation logic for audit readiness
* Support development and maintenance of carbon accounting methodologies and internal documentation
* Assist with external assurance processes by preparing supporting materials and responding to audit requests
* Contribute to strengthening controls and governance across emissions reporting processes
* Support preparation of regulatory and voluntary disclosures and adapt reporting to evolving requirements
* Collaborate with cross-functional teams to deliver clear, structured outputs and insights from emissions data
Required Qualifications, Capabilities and Skills
* 4 years of experience in greenhouse gas accounting, sustainability reporting, environmental analytics, or a related field
* Working knowledge of greenhouse gas accounting standards, including Scope 1, Scope 2, and Scope 3 emissions concepts
* Experience performing analysis, validation, and reconciliation of large or complex datasets
* Experience supporting audit, controls, or assurance processes with documentation and evidence
* Experience working with carbon accounting or sustainability data platforms
* Strong analytical and problem-solving skills with high attention to detail
* Strong written and verbal c...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:51
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
....Read more...
Type: Permanent Location: Hammond, US-IN
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:49
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Yuma, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:48
-
As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: Daytona Beach, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:47
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer Service skills
* Retail experience
Essential Job Functions:
• Grocery Clerk helps customers dis...
....Read more...
Type: Permanent Location: Duluth, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:47
-
As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: Gainesville, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:46
-
Help shape the future of customer loyalty by driving the strategy behind one of the most innovative rewards programs in the industry.
This role is critical to translating long-term vision into tangible progress, ensuring our rewards ecosystem continues to evolve to meet modern customer expectations.
As a Senior Associate within the Chase Rewards Product team, you will support and advance the strategic direction of the rewards platform by leading workstreams, developing analyses, and driving execution in close partnership with senior stakeholders.
You will help translate strategy into action, ensuring initiatives are informed by customer insights and delivered with rigor.
Job Responsibilities
* Partner with Rewards leadership and the broader strategy team to support the development and operationalization of the 3 year strategic roadmap, translating strategic direction into executable priorities and workplans.
* Strengthen and scale how customer insights informs rewards product decisions, translating themes into action.
Incorporate into structured operating rhythms to maintain transparency and accountability across initiatives.
* Contribute to and independently execute strategic analyses, supporting the framing of key decisions and development of insights that inform program modernization, platform evolution, value creation, and customer experience enhancements.
* Help craft and socialize a clear, compelling narrative for the Rewards product, connecting strategy, customer value, and execution across stakeholders.
Required Qualifications, Capabilities, and Skills
* 3+ years of experience in product management, product strategy
* Strong ability to influence across functions and levels, building alignment among diverse stakeholders with competing priorities.
* Strong analytical foundation, with experience working with data, insights, and qualitative inputs to support strategy development and decision-making.
* Exceptional organizational, prioritization, and problem-solving skills, with comfort operating across ambiguity and evolving priorities.
* Excellent written and verbal communication skills, including experience developing executive-ready narratives and materials.
* Advanced proficiency with Microsoft PowerPoint and Excel, as well as JIRA, Confluence, and modern collaboration tools.
* Bachelor's degree required.
Preferred Qualifications
* Experience in financial services, loyalty, rewards, or technology-driven platforms.
* Strong analytical orientation, with the ability to synthesize data, customer insights, and business context into clear recommendations.
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
This role does not provide relocat...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:43
-
Job description:
You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease.
Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations.
Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem, with a focus on delivering service excellence.
You will proactively work with external providers to negotiate an appropriate resolution and minimize costs in a timely manner, while ensuring a seamless customer experience.
Job responsibilities:
* Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short- and long-term fixes, serving as both a company and customer advocate, and applying root-cause resolution tactics.
* Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions, with a high regard for accuracy.
* Maintain knowledge of all client programs, products, and procedures, and support various online booking tools and multiple websites.
* Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties, including issues with loyalty points, redemptions, program exceptions, and fee waivers.
* Maintain high levels of call quality based on outlined criteria; maintain an appropriate level of confidentiality regarding information shared and observed.
Keep your immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary, or provide suggestions for alternative courses of action.
* Assist other Travel Advisors in real time with questions related to traveler policies and different booking applications; coach Advisors on best practices for servicing all customers; monitor and manage agent errors, escalations, and customer exceptions; and update tracking information in a database.
* Provide a professional level of energy and enthusiasm, as well as strong working relationships, when partnering with internal and external customers and all departments to increase quality and customer service levels.
Required qualifications, capabilities, and skills:
* High school diploma or equivalent.
* Two or more years of experience in the travel industry, including intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms, including self-booking tools.
* Demonstrated effective communication and interpersonal skills to manage internal and external customer issues.
* Working knowledge of Microsoft Office programs such as Excel, Word, and Out...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:41
-
You are ready to revolutionize your career and the world of technology with an iconic company.
Now is the time to take the reins on this exciting opportunity.
As an Architect III at JPMorganChase within the CIB Markets, you serve as a seasoned member of a team by incorporating leading best practices and collaborating with other architects to develop high-quality architecture solutions for various software applications and platforms.
You are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job Responsibilities
* Executes architecture solutions and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down problems
* Applies enterprise-authorized AI capabilities within the work environment to accelerate architecture analysis and design (e.g., option evaluation, trade-offs, and documentation), validating outputs and handling data according to sensitivity and security requirements.
* Produces architecture and design artifacts for complex applications, evaluates design recommendations, and is accountable for ensuring that design constraints are met by software code development
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Represents a product in architectural governance bodies
* Leads the product team in evaluating new technologies using existing standards and frameworks, and develops recommendations to influence progress to modern architecture
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Drives reuse-first adoption of enterprise-authorized AI-enabled patterns and guardrails within the work environment across the product's SDLC and engineering governance (e.g., design reviews, CI/CD quality gates, testing, and operational readiness), ensuring traceability and human-in-the-loop validation.
* Contributes to architecture communities of practice and events that explore new and emerging technologies
Required qualifications, capabilities, and skills
* Formal training or certification on architecture concepts and 3+ years applied experience (NAMR/APAC - India/ LATAM/ Hong Kong)
* Strong knowledge of one or more software applications and architecture development within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Working knowledge of applying enterprise-authorized AI capabilities within the work environment to software engineering workflows (e.g., requirements interpretation, design support, code/test assistance) with strong validation habits and awareness of data sensitivity.
* Ability to evaluate and integrate AI-enabled features and architectural patterns (e.g., mo...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:38
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Madison, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:35
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Commercial and Investment Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering and application development and 5+ years applied experience
* Strong Proficiency in the Python programming language
* Skilled in prompt engineering and agentic programming to automate our development solutions
* Ability to work in collaborative cross location teams to achieve organizational goals
* Ownership of work, having measured business impact, overcome obstacles and take it through to completion, working as part of this team and collaborating with a much bigger community of developers sharing the technology and code base
* Knowledge of industry-wide technology trends and best practices
* Passionate about building an innovative culture, continuous learning in technical aptitude, business understanding and personal effectiveness.
* Understanding of Agile development methodologies, responsible for elucidating and agreeing requirements, building relationships with business users, and taking ownership of deliverables all the way to the production environment.
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies (Java and React)
* Exposure to cloud technologies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of cons...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-18 08:05:33
