-
Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates;
perform production and customer service functions; maximize store sales and profits safely and ethically in
accordance with policies and procedures.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
* Willing and available to work weekends and holidays as needed.
* Effective written and oral communication skills.
* Ability to make intelligent decisions quickly
* Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
* Possess abilities and skills for effective production, merchandising and...
....Read more...
Type: Permanent Location: Franklin, US-TN
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:15
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and control all established quality assurance standards.
Monitor all functions, duties and activities related to the Produce department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998.
Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our QFC family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Excellent oral/written communication skills
* Knowledge of basic math (counting, addition, subtraction)
* Ability to handle stressful situations
* Current food handlers permit once employed
DESIRED
* High School Diploma or GED
* Any management experience
* Any produce/retail experience
* Second language (speaking, reading and/or writin...
....Read more...
Type: Permanent Location: Redmond, US-WA
Salary / Rate: 22.345
Posted: 2025-07-26 10:42:14
-
Deliver excellent customer service by creating an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales/profit goals, control all established quality assurance standards, and monitor all functions, duties and activities for the dairy and frozen food departments.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Must be 18 or older
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, subtraction)
Desired
* High school education or equivalent preferred
* Management experience preferred
* Retail/Grocery experience
* Second language (speaking, reading and/or writing)
...
....Read more...
Type: Permanent Location: North Chesterfield, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:11
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:09
-
Description & Requirements
Maximus is excited to announce a rewarding opportunity for a Lead Case Manager within our Montana Employment and Training Project, located in Missoula, MT.
This role is essential to the success of our project, which focuses on providing comprehensive support to participants through intake, assessment, and the development of an Employability/Service Plan (ESP).
*
*The ideal candidate will reside in or very near Missoula, MT and be willing to work onsite!
*
*
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities
- Work with customers to access government sponsored programs and receive program services.
-Interact with program participants on a regular, daily basis either in person or via mail.
- Educate customers on program services and eligibility requirements.
- Assist customers in multiple phases of the case management process, ranging from enrollment through the awarding of benefits and services.
- Work with customers to meet and achieve program goals and maintain program services and eligibility.
- Assist customers with acquiring services which facilitate program goals.
- Follow up with customers to ensure their needs are met, questions and concerns are resolved.
- Serve in a lead capacity, as needed, to coordinate and direct the work of lower-level staff, mentor and advise them, and handle complex or escalated issues.
- Oversee the training and professional development initiatives for direct reports under your supervision.
- Monitor and manage the activities, schedules, productivity, and assessment outcomes of a designated team of direct reports.
- Review real-time case assessment outcomes, particularly focusing on denials, from direct reports.
- Gather Quality Assurance information from assigned direct reports, ensuring ...
....Read more...
Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:08
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:06
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:05
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:03
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:02
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:01
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:00
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:59
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:58
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:56
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:55
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:54
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:52
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:50
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:49
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:48
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:47
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:46
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:45
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:44
-
Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:43
