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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:18
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
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*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:17
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
*
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*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:16
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:15
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:15
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:14
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:13
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
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*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:12
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
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*
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*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:11
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
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*
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*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:10
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
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*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:10
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
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*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:09
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:08
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:08
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:07
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:06
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:05
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:04
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:04
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:03
-
Description & Requirements
Maximus is hiring a Clinical Assessment Coordinator to support our Outreach & Assessment team! This role will conduct in-person interviews and evaluations to determine the need for referrals to alternative services for individuals with special and complex needs.
They will identify what the person may require to live in the community, assessing their needs, strengths, abilities, preferences, and whether they can safely and successfully transition to community living.
About the program: The Outreach & Assessments (O&A) Program at Maximus supports individuals seeking long-term services and supports by providing person-centered outreach, completing comprehensive assessments, and guiding applicants through eligibility and care options.
The program works closely with families, providers, community organizations, and state agencies to ensure individuals understand available services, meet required criteria, and receive timely, accurate information throughout the process.
Through strong customer service, adherence to program requirements, and effective coordination, O&A staff play a vital role in improving access to care and supporting Maximus' mission of helping government serve the people.
This position requires up to 80% travel within Northern Cook/Lake County IL and the position does not require a nursing license and has no nursing-related responsibilities.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements.
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company c...
....Read more...
Type: Permanent Location: Northbrook, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:02
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:01
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:01
-
Description & Requirements
Maximus is seeking a qualified Sr.
Technical Analyst for multiple projects, current and upcoming.
The qualified candidate will be involved in technical planning and assessment projects with multiple state agencies.
The position requires the candidate to produce technical analyses, develop estimates, review and contribute to requirements for large systems-planning efforts in the Child Support, Child Welfare, and Integrated Eligibility (SNAP, TANF, Medicaid) public-sector domains.
The individual will report directly to a Senior Manager.
Maximus is a matrix-managed organization, which means the individual will have secondary reporting relationships to one or more Project Managers, depending on which projects they are assigned.
*This role is remote but requires working standard business hours in the US time zone of the client.
*
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
Job Specific Duties and Responsibilities:
-Perform duties independently under the direction of their direct manager and/or Project Managers on specific projects.
-Review project documentation and client materials and provide analysis of technical and business topics.
-Participate in client meetings and offer observations and insight of technical and business topics.
-Identify risk areas and potential problems that require proactive attention.
-Review artifacts and other project documents and identify potential gaps, inconsistencies, or other issues that may put the project at risk.
Such artifacts and documents include but are not limited to:
*Application Lifecycle Management Plan
*System Security Plan
*System Architecture Document
*Database Development Plan
*Configuration Management Plan
*System Requirements
*Functional Design Documents
*Technical System Design
*Data Conversion and Migration Management Plan
*Deployment and/or roll-out plans
-Identify and escalate to the Senior Manager / Project Manager risks, alternatives, and potential quality issues.
-Attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
-Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team membe...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:00
-
Description & Requirements
Maximus is seeking a qualified Sr.
Technical Analyst for multiple projects, current and upcoming.
The qualified candidate will be involved in technical planning and assessment projects with multiple state agencies.
The position requires the candidate to produce technical analyses, develop estimates, review and contribute to requirements for large systems-planning efforts in the Child Support, Child Welfare, and Integrated Eligibility (SNAP, TANF, Medicaid) public-sector domains.
The individual will report directly to a Senior Manager.
Maximus is a matrix-managed organization, which means the individual will have secondary reporting relationships to one or more Project Managers, depending on which projects they are assigned.
*This role is remote but requires working standard business hours in the US time zone of the client.
*
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
Job Specific Duties and Responsibilities:
-Perform duties independently under the direction of their direct manager and/or Project Managers on specific projects.
-Review project documentation and client materials and provide analysis of technical and business topics.
-Participate in client meetings and offer observations and insight of technical and business topics.
-Identify risk areas and potential problems that require proactive attention.
-Review artifacts and other project documents and identify potential gaps, inconsistencies, or other issues that may put the project at risk.
Such artifacts and documents include but are not limited to:
*Application Lifecycle Management Plan
*System Security Plan
*System Architecture Document
*Database Development Plan
*Configuration Management Plan
*System Requirements
*Functional Design Documents
*Technical System Design
*Data Conversion and Migration Management Plan
*Deployment and/or roll-out plans
-Identify and escalate to the Senior Manager / Project Manager risks, alternatives, and potential quality issues.
-Attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
-Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team membe...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-01-14 07:45:59
