-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:22
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:22
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:20
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:20
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:19
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:18
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:18
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:17
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:16
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:16
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:15
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:15
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:14
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:13
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:13
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:12
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:12
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:11
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS115, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support the team in re-baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the current operational state of IT/OT systems within the contract.
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts within the IT/OT repository as systems and services evolve.
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics.
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards.
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns.
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data-driven improvements to prevent incident recurrence.
- Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned documentation and artifacts.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts.
- Experience documenting IT systems, architectures, and technical artifacts.
- Ability to analyze and validate system information across multiple stakeholders.
- Experience supporting or documenting Configuration Management artifacts.
- Familiarity with incident management and root cause analysis (RCA) concepts.
- Strong written and verbal communication skills for technical documentation.
- Experience working in federal IT environments.
Preferred Skills and Qualifications:
- Familiarity with ServiceNow, CMDBs, or ITSM/ITOM processes.
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories.
- Exposure to systems monitoring, alerting, or operational reporting.
- Ability to synthesize complex technical information into clear, concise artifacts for leadership and auditors.
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS115, P1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:08
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:06
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:05
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:04
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:04
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:24:03
