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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Cherry Hill, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:55
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Las Cruces, US-NM
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:54
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:54
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
*
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*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Reno, US-NV
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:53
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: North Platte, US-NE
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:52
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
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*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Manchester, US-NH
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:52
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
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*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:51
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
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*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:50
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:49
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*
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*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Springfield, US-MO
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:49
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:48
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Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
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*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:47
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Provide leadership support and direction, during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience.
Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Excellent oral/written communication skills
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, subtraction)
Desired
- High School Diploma or GED
- Any produce or retail experience
- Any management experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among ...
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Type: Permanent Location: Franklin, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:46
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Bozeman, US-MT
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:46
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:45
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:44
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:43
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:43
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Tupelo, US-MS
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:42
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:41
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:40
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:40
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:39
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:38
-
Description & Requirements
The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS).
This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions.
The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics.
This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*
*
*
*
*
*
*
*
*Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately requir...
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2026-01-14 07:46:37
