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The Truck Salesperson sells new and used medium and heavy-duty trucks in accordance with established objectives.
Responsibilities Include: Meets and exceeds objectives for new and used truck deliveries established by the dealership Communicates with and provide services to all walk-in and call-in customers Uses all reasonable methods of prospecting for new and used truck customers on a daily basis Demonstrates new and used trucks to customers Closes new and used truck deals Prepares purchaser statements Follows up with and provides ongoing service to existing customers Delivers new trucks, explaining warranty and service policies Prepares outside sales call reports Continually studies truck specifications to improve knowledge of product performance and application Writes complete sales orders, secures deposits, and processes paperwork in accordance with established dealership policies Inspects possible trade-ins with the Service Manager and prepares appraisal sheets Attend sales and training meetings.
RequirementsEducation: High school graduate or equivalent Experience: At least one year of experience in an automobile sales position.
At least six months of experience in a medium- to heavy-duty truck dealership.
Cold calling experience Knowledge, Skills, & Abilities: Excellent customer service and communication skills Proficient with Microsoft Word, Excel, Outlook and other web applications Ability to work autonomously Ability to work a flexible schedule when customers are available Ability to use CRM system effectively Working knowledge of the major components of all makes of Class A trucks Commercial driver's license Must possess clean driving record Professional personal appearance Working Conditions/Physical Demands: Will move throughout the lot to demonstrate trucks to customers several hours during each shift, outside.
Will climb into trucks for appraisals and test drives.
Will leave the dealership several times a week to buy trucks from other locations and to call on prospects and customers.
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.
May be required to perform other duties as requested, directed or assigned.
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Type: Permanent Location: Monticello, US-MN
Salary / Rate: 35000
Posted: 2025-07-07 08:04:48
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*Sign on bonuses of up to $10,000 for well qualified individuals
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* As a Heavy Duty Diesel Truck Technician / Mechanic, you will perform all types of repairs and diagnostics on heavy duty trucks and construction equipment at our Eau Claire, Wisconsin location.
Daily hands on support and training by our Team of expert Diesel Technician / Mechanic - master technicians, clean state of the art shop facilities, tools, and technology Shop management and supervision are highly experienced master level technicians Safe work environment including tools, equipment, and safety training for all employees Continuous Mack and Volvo factory product training and development Industry leading wages, benefits, and hiring bonus! Relocation assistance for qualified individuals! Please visit our website at www.nussgrp.com or text "NussJobs" to 52345.
Diesel Mechanic / Technician Responsibilities: Repair, overhaul, and perform routine maintenance on diesel Trucks and Equipment according to factory specifications Inspect and repair engines, drivetrain, hydraulic, fuel, air, electrical, HVAC, brakes and suspension (actual job assignments based on abilities) New vehicle inspection and final assembly including factory warranty repairs and computer diagnostics and programming Move customer trucks and equipment in and out of work bays, drive customer and Nuss vehicles as needed for test drives (employees with CDL) Follows all safety regulations and policies.
Works safely.
Meets all federal, Minnesota state, and local regulations.
Performs work as outlined on repair orders efficiently and accurately in accordance with dealership, factory, and customer standards.
Utilize testing equipment, precision instruments and gauges, hand tools, portable power tools, cranes, and hoists as needed.
Maintains a clean and professional work environment including tools, equipment, shop and service truck to high appearance standards.
Completes all required electronic and other documentation as required by Nuss, customers, and suppliers.
Attends factory sponsored training classes as required.
Diesel Mechanic / Technician Requirements: 3 years minimum full time truck, equipment or equivalent industry technician and /or mechanic experience.
Diesel Technician / Mechanic / Equipment Technical school certification or equivalent experience.
Must have valid driver's license with a clear driving record, CDL helpful.
Able to stand and be physically active the majority of the work day.
Lifting up to 70 pounds.
Able to work independently.
Excellent customer service and communication skills.
Excellent basic mechanical and problem-solving skills and awareness.
Strong attention to detail.
Able to use a computer and calculator.
Able to read and comprehend instructions in English.
Ability to communicate orally in writing in English with customers, vendors, co-workers.
Shift Schedules: 1st: 7am to 3:30p + Saturday rotation 2nd: 3:30pm to 12a midnight.
Saturdays, 7:00am to 3:30pm.
Shifts may vary based upon ...
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Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 34.5
Posted: 2025-07-07 08:04:47
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Nuss Truck & Equipment is seeking a self-driven, customer-focused, and collaborative individual to join our Medium Duty Truck Sales team.
As a leading heavy-duty truck dealership, we pride ourselves on delivering exceptional sales support and service to our clients.
Position SummaryAs a Medium Duty Truck Sales Professional, you will be responsible for promoting and selling medium-duty Mack trucks and trailers, building strong customer relationships, and developing your territory to maximize sales opportunities.
Key Responsibilities: Promote and sell medium-duty Mack trucks and trailers.
Actively source inventory to meet customer and stock requirements.
Meet company standards for pricing, customer service, and sales volume.
Develop and deliver customized sales proposals to prospective customers.
Effectively utilize the CRM system to manage customer relationships and track activity.
Build and maintain a robust pipeline of prospects to expand market share.
Ensure accurate and timely completion of quotes, reports, and internal communications.
Manage assigned territory and develop new business opportunities.
Collaborate with other departments (parts, service, body shop, finance, insurance, rentals, and leasing) to identify cross-selling opportunities.
Qualifications & Skills Previous experience in medium-duty or heavy-duty truck and equipment sales preferred, but not required.
Proven B2B sales experience.
Bachelor's degree preferred.
Exceptional customer service and communication skills.
Strong leadership, negotiation, and interpersonal abilities.
Demonstrated success in internet sales, cold calling, and territory development.
Proficient in Microsoft Word, Excel, and Outlook.
Valid driver's license required; CDL preferred.
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Type: Permanent Location: Roseville, US-MN
Salary / Rate: 35000
Posted: 2025-07-07 08:04:47
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*
*
*Sign on bonuses of up to $10,000 for well qualified individuals
*
*
* As a Heavy Duty Diesel Truck Mechanic / Technician, you will perform all types of repairs and diagnostics on heavy duty trucks and construction equipment at our Roseville, Minnesota location.
Daily hands on support and training by our Team of expert Diesel Technician / Mechanic - master technicians, clean state of the art shop facilities, tools, and technology Shop management and supervision are highly experienced master level technicians Safe work environment including tools, equipment, and safety training for all employees Continuous Mack and Volvo factory product training and development Industry leading wages, benefits, and hiring bonus! Relocation assistance for qualified individuals.
Please visit our website at www.nussgrp.com or text "NussJobs" to 52345.
Diesel Mechanic / Technician Responsibilities: Repair, overhaul, and perform routine maintenance on diesel Trucks and Equipment according to factory specifications Inspect and repair engines, drivetrain, hydraulic, fuel, air, electrical, HVAC, brakes and suspension (actual job assignments based on abilities) New vehicle inspection and final assembly including factory warranty repairs and computer diagnostics and programming Move customer trucks and equipment in and out of work bays, drive customer and Nuss vehicles as needed for test drives (employees with CDL) Follows all safety regulations and policies.
Works safely.
Meets all federal, Minnesota state, and local regulations.
Performs work as outlined on repair orders efficiently and accurately in accordance with dealership, factory, and customer standards.
Utilize testing equipment, precision instruments and gauges, hand tools, portable power tools, cranes, and hoists as needed.
Maintains a clean and professional work environment including tools, equipment, shop and service truck to high appearance standards.
Completes all required electronic and other documentation as required by Nuss, customers, and suppliers.
Attends factory sponsored training classes as required.
Diesel Mechanic / Technician Requirements: 3 years minimum full time truck, equipment or equivalent industry technician and /or mechanic experience.
Diesel Technician / Mechanic / Equipment Technical school certification or equivalent experience.
Must have valid driver's license with a clear driving record, CDL helpful.
Able to stand and be physically active the majority of the work day.
Lifting up to 70 pounds.
Able to work independently.
Excellent customer service and communication skills.
Excellent basic mechanical and problem-solving skills and awareness.
Strong attention to detail.
Able to use a computer and calculator.
Able to read and comprehend instructions in English.
Ability to communicate orally in writing in English with customers, vendors, co-workers.
Shift Schedules: 1st: 6:00am to 2:30pm + Saturday rotation Mid-shift: 10:00am to 6:30pm + Saturday rotation 2nd: 1:30pm to 10:00p, no Saturda...
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Type: Permanent Location: Roseville, US-MN
Salary / Rate: 33.5
Posted: 2025-07-07 08:04:46
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As a Heavy Duty Diesel Truck Mechanic / Technician, you will perform all types of repairs and diagnostics on heavy duty trucks and construction equipment at our Sikeston, Missouri location.
Daily hands on support and training by our Team of expert Diesel Technician / Mechanic - master technicians, clean state of the art shop facilities, tools, and technology Shop management and supervision are highly experienced master level technicians Safe work environment including tools, equipment, and safety training for all employees Continuous Mack and Volvo factory product training and development Industry leading wages, benefits, and hiring bonus! Relocation assistance for qualified individuals! Please visit our website at www.nussgrp.com or text "NussJobs" to 52345.Diesel Mechanic / Technician Responsibilities: Repair, overhaul, and perform routine maintenance on diesel Trucks and Equipment according to factory specifications Inspect and repair engines, drivetrain, hydraulic, fuel, air, electrical, HVAC, brakes and suspension (actual job assignments based on abilities) New vehicle inspection and final assembly including factory warranty repairs and computer diagnostics and programming Move customer trucks and equipment in and out of work bays, drive customer and Nuss vehicles as needed for test drives (employees with CDL) Follows all safety regulations and policies.
Works safely.
Meets all federal, Minnesota state, and local regulations.
Performs work as outlined on repair orders efficiently and accurately in accordance with dealership, factory, and customer standards.
Utilize testing equipment, precision instruments and gauges, hand tools, portable power tools, cranes, and hoists as needed.
Maintains a clean and professional work environment including tools, equipment, shop and service truck to high appearance standards.
Completes all required electronic and other documentation as required by Nuss, customers, and suppliers.
Attends factory sponsored training classes as required.
Requirements: 3 years minimum full time truck, equipment or equivalent industry technician and /or mechanic experience.
Diesel Technician / Mechanic / Equipment Technical school certification or equivalent experience.
Must have valid driver's license with a clear driving record, CDL helpful.
Able to stand and be physically active the majority of the work day.
Lifting up to 70 pounds.
Able to work independently.
Excellent customer service and communication skills.
Excellent basic mechanical and problem-solving skills and awareness.
Strong attention to detail.
Able to use a computer and calculator.
Able to read and comprehend instructions in English.
Ability to communicate orally in writing in English with customers, vendors, co-workers.
Shift Schedules: Day-Shift: 7:00am to 5:00pm.
Closed Saturday.
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Type: Permanent Location: Sikeston, US-MO
Salary / Rate: 31.5
Posted: 2025-07-07 08:04:46
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*
*
*Sign on bonuses of up to $10,000 for well qualified individuals
*
*
* As a Heavy Duty Diesel Truck Technician / Mechanic, you will perform all types of repairs and diagnostics on heavy duty trucks and construction equipment at our Mankato, Minnesota location.
Daily hands on support and training by our Team of expert Diesel Technician / Mechanic - master technicians, clean state of the art shop facilities, tools, and technology Shop management and supervision are highly experienced master level technicians Safe work environment including tools, equipment, and safety training for all employees Continuous Mack and Volvo factory product training and development Industry leading wages, benefits, and hiring bonus! Relocation assistance for qualified individuals! Please visit our website at www.nussgrp.com or text "NussJobs" to 52345.
Diesel Mechanic / Technician Responsibilities: Repair, overhaul, and perform routine maintenance on diesel Trucks and Equipment according to factory specifications Inspect and repair engines, drivetrain, hydraulic, fuel, air, electrical, HVAC, brakes and suspension (actual job assignments based on abilities) New vehicle inspection and final assembly including factory warranty repairs and computer diagnostics and programming Move customer trucks and equipment in and out of work bays, drive customer and Nuss vehicles as needed for test drives (employees with CDL) Follows all safety regulations and policies.
Works safely.
Meets all federal, Minnesota state, and local regulations.
Performs work as outlined on repair orders efficiently and accurately in accordance with dealership, factory, and customer standards.
Utilize testing equipment, precision instruments and gauges, hand tools, portable power tools, cranes, and hoists as needed.
Maintains a clean and professional work environment including tools, equipment, shop and service truck to high appearance standards.
Completes all required electronic and other documentation as required by Nuss, customers, and suppliers.
Attends factory sponsored training classes as required.
Diesel Mechanic / Technician Requirements: 3 years minimum full time truck, equipment or equivalent industry technician and /or mechanic experience.
Diesel Technician / Mechanic / Equipment Technical school certification or equivalent experience.
Must have valid driver's license with a clear driving record, CDL helpful.
Able to stand and be physically active the majority of the work day.
Lifting up to 70 pounds.
Able to work independently.
Excellent customer service and communication skills.
Excellent basic mechanical and problem-solving skills and awareness.
Strong attention to detail.
Able to use a computer and calculator.
Able to read and comprehend instructions in English.
Ability to communicate orally in writing in English with customers, vendors, co-workers.
Shift Schedules: 1st: 7am to 3:30pm Mid-shift: 10:00am to 6:30pm.
Closed on Saturdays Shifts may vary based upon location and business needs.
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Type: Permanent Location: Mankato, US-MN
Salary / Rate: 33.5
Posted: 2025-07-07 08:04:45
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*
*
*Sign on bonuses of up to $10,000 for well qualified individuals
*
*
* As a Heavy Duty Diesel Truck Mechanic / Technician, you will perform all types of repairs and diagnostics on heavy duty trucks and construction equipment at our Rochester, Minnesota location.
Daily hands on support and training by our Team of expert Diesel Technician / Mechanic - master technicians, clean state of the art shop facilities, tools, and technology Shop management and supervision are highly experienced master level technicians Safe work environment including tools, equipment, and safety training for all employees Continuous Mack and Volvo factory product training and development Industry leading wages, benefits, and hiring bonus! Relocation assistance for qualified individuals! Please visit our website at www.nussgrp.com or text "NussJobs" to 52345.
Diesel Mechanic / Technician Responsibilities: Repair, overhaul, and perform routine maintenance on diesel Trucks and Equipment according to factory specifications Inspect and repair engines, drivetrain, hydraulic, fuel, air, electrical, HVAC, brakes and suspension (actual job assignments based on abilities) New vehicle inspection and final assembly including factory warranty repairs and computer diagnostics and programming Move customer trucks and equipment in and out of work bays, drive customer and Nuss vehicles as needed for test drives (employees with CDL) Follows all safety regulations and policies.
Works safely.
Meets all federal, Minnesota state, and local regulations.
Performs work as outlined on repair orders efficiently and accurately in accordance with dealership, factory, and customer standards.
Utilize testing equipment, precision instruments and gauges, hand tools, portable power tools, cranes, and hoists as needed.
Maintains a clean and professional work environment including tools, equipment, shop and service truck to high appearance standards.
Completes all required electronic and other documentation as required by Nuss, customers, and suppliers.
Attends factory sponsored training classes as required.
Diesel Mechanic / Technician Requirements: 3 years minimum full time truck, equipment or equivalent industry technician and /or mechanic experience.
Diesel Technician / Mechanic / Equipment Technical school certification or equivalent experience.
Must have valid driver's license with a clear driving record, CDL helpful.
Able to stand and be physically active the majority of the work day.
Lifting up to 70 pounds.
Able to work independently.
Excellent customer service and communication skills.
Excellent basic mechanical and problem-solving skills and awareness.
Strong attention to detail.
Able to use a computer and calculator.
Able to read and comprehend instructions in English.
Ability to communicate orally in writing in English with customers, vendors, co-workers.
Shift Schedules: 1st - 7:30am to 4pm; 2nd- 2pm to 10:30pm.
Closed Saturdays.
Shifts may vary based upon location and business needs.
....Read more...
Type: Permanent Location: Rochester, US-MN
Salary / Rate: 33.5
Posted: 2025-07-07 08:04:45
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We’re on the lookout for a hands-on and proactive Full-Time Maintenance Manager to join our team at voco Kirkton Park Hunter Valley.
You’ll be responsible for keeping our beautiful estate running smoothly — from guest rooms and event spaces to our gardens and historic buildings — all while leading and developing a high-performing team.
Taste of your day-to-day
You’ll play a key role in making sure our hotel is safe, compliant, energy-efficient, and beautifully maintained — all without disrupting the guest experience.
Your typical day might involve:
* Leading, training, and developing a motivated and skilled maintenance team.
* Setting team goals, conducting performance reviews, and fostering career development.
* Managing team rosters to ensure coverage during peak periods, weekends, and events.
* Overseeing daily maintenance across guest rooms, gardens, kitchens, event spaces, and more.
* Ensuring maintenance work (internal and external) meets safety and quality standards.
* Running preventative maintenance programs and emergency response procedures.
* Monitoring and optimising energy and water usage across the hotel.
* Inspecting facilities regularly and presenting updates to management.
What we need from you
* A degree in Engineering (or equivalent experience in a related field).
* At least 3 years’ experience in hotel/resort engineering or maintenance leadership.
* Strong team management, communication, and problem-solving skills.
* Working knowledge of building systems, safety regulations, and compliance requirements.
* A passion for maintaining high standards and delivering a seamless guest experience.
* Full Australian working rights.
What you’ll get in return
* A warm, supportive team culture where people come first.
* Global IHG perks and career development opportunities.
* The chance to work across a one-of-a-kind property — set on 70 acres of landscaped gardens and vineyards.
* The ability to lead and grow a team while protecting a truly iconic hospitality asset.
Ready to lead, inspire, and create a space our guests love?
Apply now and help us deliver True Hospitality in the Hunter.
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Type: Permanent Location: Pokolbin, AU-NSW
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:44
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Stage de 6 mois à pourvoir à partir de septembre 2025.
Description de l'équipe :
La Direction de l'Animation des Savoir-Faire HMS est une équipe support à la production, qui a l'ambition de permettre à chaque artisan en maroquinerie d'améliorer ses savoir-faire tour au long de sa carrière.
Elle est constituée de Responsables Technique et Savoir-faire (artisans experts de leur métier) et de Responsables de Coordination des Savoir-faire (en charge de la gestion des projets et l'animation des collectifs).
Ces deux piliers, la technique et la coordination, permettent à l'équipe de consulter et d'accompagner les équipes techniques de l'ensemble des manufactures, d'organiser les prises de décisions en collaboration avec toutes les entités concernées (qualité, HSE, production, bureau d'études, etc.), de définir et de déployer les prescriptions techniques permettant de développer en continu la singularité et l'excellence des savoir-faire de la maison Hermès.
Les missions :
* Développer les interfaces visuelles et dynamiques des différents outils d'évaluation des savoir-faire pour permettre la préparation, la consultation et l'analyse des résultats
* Participer à la réflexion de la démarche d'audit savoir-faire en atelier (approche, support, exploitation des résultats)
* Créer des fiches visuelles par procédé pour observer et valider les pré-requis aux postes de travail
* Participer aux études techniques, prescriptions de méthodes, rédactions de documents pilotées par l'équipe savoir-faire
Profil recherché :
* Etudiant(e) de Formation Bac +5 en école d'ingénieur
* Un excellent relationnel est nécessaire pour mener à bien ces projets et les porter auprès des différents interlocuteurs.
Votre sens de l'organisation, votre faculté à prendre des initiatives et votre rigueur seront appréciés.
Vous êtes à l'aise à l'oral (présentations ou démonstrations, prise de parole en réunion).
* Une très bonne maîtrise du pack Office (Word, Excel, PowerPoint) et PowerBI est nécessaire.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion.
Rejoignez l'aventure humaine Hermès !"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 23 200 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
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Type: Permanent Location: PIERRE BENITE, FR-IDF
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:43
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Mission générale :
En tant que Responsable des équipes de vente, vous accompagnez la dynamique commerciale de votre équipe en magasin.
Vous assurez une présence sur la surface de vente et mettez en œuvre les moyens nécessaires à l'atteinte des objectifs du magasin par un accompagnement individuel et collectif des enjeux du magasin.
Vous vous assurez ainsi de leur bonne compréhension et assimilation en vue d'accompagner la dynamique collective.
Vous veillerez également à offrir au client l'excellence de notre service.
Vous serez particulièrement attentif à coordonner votre discours et missions en accord avec les orientations partagées en Codir du magasin et à veiller à créer un collectif managérial de proximité avec vos homologues pour lequel vous serez à même à prendre le relai sur les sujets opérationnels du quotidien.
Principales activités :
Management des équipes de vente sur le terrain
* Vous assurez le management direct des équipes de vente et expérience client (et du magasin en suppléance avec les autres managers en l'absence du directeur) par une présence forte sur le floor
* Vous donnez du sens, accompagnez les changements et stimulez les équipes par votre leadership et capacité à embrasser et trouver des solutions face aux défis du magasin
* Vous identifiez les talents actuels et à venir et faites grandir votre équipe
* Vous assurez le suivi de la formation de l'équipe de vente et cultivez le management de proximité
* Vous assurez le suivi/accompagnement mensuel des KPIs et objectifs individuels des vendeurs de votre équipe
* Vous réalisez les entretiens professionnels et annuels de l'équipe de vente
* Vous êtes garant de l'engagement de vos équipes dans leur application au quotidien des valeurs de la maison
Relation clientèle et gestion commerciale du magasin
* Vous veillez à l'excellence du service et de l'accueil client.
* Vous assurez l'atteinte des objectifs du chiffre d'affaires et de la performance fixés par la filiale.
* Vous animez et partagez lors de vos briefs les objectifs, les réalisations commerciales et les indicateurs clés du magasin
* Vous êtes garant de la bonne tenue du front-office et vous veillez à une bonne coordination back / front.
* Vous assurez, en lien étroit avec la direction du magasin et les équipes de vente, la construction et la pérennité de l'offre produit et d'un visuel merchandising adaptés à la clientèle du magasin, à son espace et à ses ambitions
* Vous pilotez, suivez et animez la performance des métiers
* Vous animez des lancements et nouveautés avec un goût pour les challenges collectifs.
* Vous êtes attentif au développement des pratiques commerciales et d'amélioration continue dans le cadre de Smart-Ops.
Codir du magasin et dynamique de Pôle
* Vous participez aux recrutements des vendeurs en étroite collaboration avec les Ressources Humaines.
...
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Type: Permanent Location: STRASBOURG, FR-GES
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:42
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Descriptif du poste :
En tant qu'Incident Manager - Security & payment specialist, vous garantissez la qualité de la plateforme en production pour nos utilisateurs.
Vous mettez en œuvre votre expertise spécifique dans les domaines du paiement, de la sécurité et de la gestion des partenaires techniques pour garantir la qualité globale de la plateforme en production.
Vous participez à la mise en œuvre des méthodes et solutions pour mesurer la disponibilité, la performance et la sécurité des fonctionnalités de notre site en production et pour intervenir au plus vite et au mieux en cas de dysfonctionnement.
Vous êtes très sensible à l'expérience de nos utilisateurs et vous activez les leviers nécessaires pour qu'elle soit à la hauteur des exigences de la maison Hermès.
Vous rapportez au Responsable Production et Release Management.
Vos missions :
* Prendre en charge les dysfonctionnements de la plateforme de production : qualification de ces dysfonctionnements, évaluation de leur impact, enrichissement de la description du dysfonctionnement avec des informations additionnelles
* Suivre la résolution avec l'équipe - notamment le Product Owner et le Technical Leader afin d'assurer une correction dans les délais souhaités (SLA).
* Communiquer de manière pro-active et fréquente avec l'ensemble des représentants des équipes affectées par le dysfonctionnement, jusqu'à la validation du correctif en production ; prise en charge d'un post-mortem complet après validation de la résolution.
* Déclencher la matrice d'escalade quand nécessaire, ainsi que le déclenchement d'une " war room " avec les équipes techniques.
* Garantir la pérennité de la plateforme en identifiant avec les équipes produits et techniques, les actions à prendre pour corriger de façon permanente les dysfonctionnements récurrents ou dont l'impact s'aggrave avec le temps.
* Coordonner les opérations et le suivi des actions en réponse aux incidents de sécurité en production (cyber-attaques, failles de sécurité critiques, détection de vulnérabilités) en lien avec le Security Lead de HDVS et les équipes de développement.
* Coordonner et suivre les interactions, dans le cadre des responsabilités de l'équipe RUN - assurer la stabilité de la plateforme en production, avec certains partenaires externes liés au paiement (Adyen, Checkout, Stripe, Alipay, Wechatpay), fraude (Riskified, Adyen), hosting (Smile), communications (Yunpian, Brevo).
* Contribuer activement au suivi et à la conformité des certifications PCI DSS pour garantir la sécurité des données de paiement.
* Travailler, en collaboration avec les équipes de développement, sur des stratégies préventives pour anticiper de futures failles liées à la sécurité et à la fraude au paiement, notamment en termes d'observabilité et d'alerting.
Environnement technique :
* Outils : Jira, Confluence, NewRelic, Prometheus, Graf...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:41
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L'Acheteur cuir aura pour mission de gérer un panel de fournisseurs dédié afin de :
* répondre à la croissance de la Maison et aux objectifs RSE
* assurer l'amélioration continue du panel fournisseurs, stabiliser la capacité de production, consolider les collaborations de manière durable, piloter la performance (qualité, coûts, délais, développement, RSE) en mettant en Åuvre des visites fréquentes, audits et analyses des filières.
* d'avoir une vision sur la dimension qualité et de bien maîtriser la matière cuir
Missions principales :
Assurer la " Compliance " du panel Fournisseurs (audit, suivi et accompagnement)
Dans cette mission, une attention particulière sera portée à la Compliance sur l'ensemble de la filière de chaque Fournisseur, dans le cadre de la responsabilité d'Hermès incombant à son rôle de prescripteur sur les matières.
Ces missions s'articulent en collaboration forte avec les équipes Compliance.
Analyser les risques Fournisseurs et mettre en place les plans de sécurisation, en collaboration avec le service Achat direct groupe
* Transmettre les besoins d'audit pour le métier
* Participer et suivre les Audits Fournisseurs avec un cabinet externe en collaboration avec les équipes Compliance
* Evaluer les Risques spécifiques : pérennité financière, succession, obsolescence, maintien des savoir-faire, dépendance, monosourcing, évolution des marchés
Mettre en place les bonnes pratiques, outils et méthodologies de contrôle :
* Aider à l'amélioration de la culture HSE et Sureté au sein de notre panel Fournisseur
* Evaluer les nouveaux entrants au préalable à l'aide d'un questionnaire interne
* Suivi de l'évolution du panel Fournisseurs de rang 1 et de leurs filières en fonction des besoins capacitaires
* Mettre en Åuvre les analyses de la filière pour cartographier les chaines de valeu
Développement Fournisseurs (" Sourcing ") pour adapter le panel fournisseurs aux enjeux et besoins du Métier
* Mettre en Åuvre la stratégie Achats définie par le CODIR
* Gérer et maîtriser le panel fournisseurs
* Identifier les Fournisseurs les plus adaptés dans le panel existant et orienter le choix du Fournisseur en analysant les risques critiques liés aux approvisionnements par ex.
* Veille et Sourcing : Identifier les nouveaux Fournisseurs/nouvelles filières pour répondre aux besoins de la Création et de l'Innovation, y compris en marge du cadre défini par la Stratégie Achats global
Suivi de la performance et négociations
* Réaliser en collaboration étroite avec les différents départements le suivi de performance des Fournisseurs (incluant la définition des indicateurs pertinents - enjeux types : capacité production, qualité produit, technologies mise en Åuvre, matières, savoir-faire, PRI)
* Contribuer aux objectifs financiers du Métier, en lien avec le Contrôle de Gestion
Profil recherchÃ...
....Read more...
Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:41
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Mission générale
La mission du Prêt-à-Porter est de créer, développer, produire et vendre des collections faisant la part belle aux matières naturelles et aux imprimés colorés, en réinventant chaque saison (PE et AH) les essentiels d'un vestiaire dont la fabrication est confiée, pour l'essentiel, à des partenaires externes.
Ces collections présentent une large diversité de savoir-faire (manteaux, tailleur, jersey, maille, cuir, twillaine, sportswear...) et sont distribuées à travers un réseau de magasins à l'enseigne HERMÈS situés en Europe, Asie et Amériques.
Vous évoluerez au sein de la Direction Développement Durable du Pôle Mode (Prêt-à-Porter Femme et Homme), dans une équipe de quatre collaborateurs.
Vous aurez pour mission principale d'accompagner le déploiement de la feuille de route RSE métier à travers une diversité de missions concrètes à court ou moyen terme.
Principales activités
Vous accompagnerez le métier sur plusieurs axes :
* Consolidation du bilan carbone et accompagnement des partenaires externes :
+ Collecte des données.
+ Calcul des émissions et identification des leviers d'action.
+ Restitution auprès des équipes et partenaires.
* Support aux initiatives de circularité :
+ Identification des sources d'usage plastique et proposition de solutions de réduction.
+ Collaboration avec les équipes internes pour mettre en œuvre les stratégies de circularité.
+ Suivi et évaluation des projets pilotes.
* Support à la mise en place d'une traçabilité approfondie :
+ Collecte des données de traçabilité.
+ Mise en place et suivi de KPI.
+ Repérer, documenter et partager des bonnes pratiques.
Cette liste de missions n'est pas exhaustive et pourra être modifiée ou complétée en fonction de l'évolution de la feuille de route.
Profil du candidat
* Etudes supérieures en école d'ingénieur, école de commerce ou cursus universitaire, une spécialisation Développement Durable ou QHSE serait un plus.
* Intérêt fort pour l'univers du Prêt-à-Porter.
* Polyvalence et flexibilité/ adaptabilité face aux multiples sujets abordés.
* Autonome avec une bonne capacité d'analyse.
* Précision, méthode, rigueur et organisation.
* Bonnes qualités relationnelles avec les interlocuteurs internes et externes.
* Bonne maîtrise du pack office (Word, Excel, Powerpoint).
* Anglais parlé et écrit indispensable.
* Poste basé à Pantin.
"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 23 200 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-fair...
....Read more...
Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:40
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Le Pôle Normand au sein de la division Hermès Maroquinerie Sellerie (HMS) connait une forte croissance avec la création de nouveaux ateliers et le lancement de nouveaux modèles.
Il est composé de deux manufactures et d'une école de formation avec un périmètre de 600 personnes.
Nous recrutons un Chargé de Mission HSE (H/F) en CDD pour 6 mois, afin d'assister le Responsable HSE du pôle, notamment sur des missions de veille règlementaire.
Mission générale
Sous la responsabilité du Directeur Travaux Neufs/HSE, le Chargé de Mission HSE (H/F) travaille en collaboration avec le Responsable HSE pour assurer la mise en œuvre de la politique HSE du Pôle (trois sites) et mettre en œuvre la veille règlementaire sur le périmètre sur Pôle.
Activités principales
Participer à renforcer la culture sécurité :
* Participer à l'analyse des causes d'accidents, choix et suivi des actions d'amélioration
* Mettre à jour le Document Unique avec le CSSCT et suivre les plans d'actions adhoc
* Participer aux projets transverses et mener des actions de communication HSE
* Animer des VCS et des audits HSE
Veiller à la conformité règlementaire :
* Réaliser la veille réglementaire
* S'assurer de la mise en conformité des sites avec le récolement des textes règlementaires
* Suivre les ICPE (respect des arrêtés, préparation et suivi des visites et inspections)
* Piloter les obligations environnementales (mesures, contrôles, suivi, ...)
* Effectuer les vérifications périodiques des équipements et installations,
* Mettre à jour et diffuser les documents et procédures obligatoires (DRPCE, ERC, ...)
Profil du candidat
Formation et expérience :
* De formation supérieure Bac +5 (école d'ingénieurs, université, ...)
* 2 ans minimum d'expérience HSE en milieu industriel
* Bases techniques solides sur la réglementation sécurité et environnement,
* Maîtrise du pack Office
Qualités :
* Qualités relationnelles et sens du collectif
* Capacité d'accompagnement et de travail en transverse
* Goût affirmé pour l'opérationnel et le travail de proximité
* Autonomie, sens de l'organisation et de la gestion des priorités
* Leadership et exemplarité vis-à-vis de la culture sécurité
....Read more...
Type: Permanent Location: VAL DE REU, FR-NOR
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:40
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The Team:
The Hermès Waikiki boutique opened in 1989 and focuses on providing extraordinary service to clients as a part of the Western Region.
This position will report to the Floor Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The primary responsibilities of a Selling Supervisor are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.
All other duties as assigned by the supervisor.
About the Role:
Sales Objectives
* Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
* Organize and prioritize the selling floor to support the sales effort and overall client experience.
Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stocked at all times.
Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
* Provides assistance as need in inventory preparation.
POS
* Responsible for processing and ensuring the accuracy of all transactions (including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis), SKUs, monetary payment and client verification and the administrative support of after sales service when needed.
Partners with management on POS decisions and preparation of opening and closing procedures.
* Responsible for the opening and closing of daily till and ensuring assets are properly monitored and reported.
* Approval of returns and exchanges.
Secure Management approval for any exceptional requests.
* Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
* Maintain cleanliness and organization of workstation at all times.
Asset Protection
* Responsible for opening and closing procedures including store access, alarm protocols, till closing, employee sign in sheets and bag checks in conjunction with AP as applicable.
* Ensure key log controls are maintaining daily in partnership with AP.
* Practices appropriate AP techniques and follow all guidelines for key control and merchandise security.
* Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application.
Practice appropriate AP techniques and follows all guidelines for key control and merchandise security.
Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns).
Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management)...
....Read more...
Type: Permanent Location: Honolulu, US-HI
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:38
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Missions :
* Assurer un accueil téléphonique de qualité ;
* Répondre aux demandes de la Ligne Infos-Services effectuées par mail et téléphone
* Réceptionner les appels du Standard Général
* Assurer la gestion du SAV mobile de Niveau 1 en collaboration avec le prestataire ;
* Etre l'ambassadeur d'Hermès, c'est-à-dire véhiculer chaleur, courtoisie et professionnalisme.
Lieu de travail : Pantin
Périmètre :
* Standard Général
* Ligne Infos-Service
* SAV Mobile de Niveau 1
Composition de l'équipe : 3 conseillers téléphoniques
Principales activités :
1.
Standard Général
* Réceptionner les appels internes et externes
* Transférer les appels aux interlocuteurs demandés
* Renseigner les interlocuteurs sur un ton posé et courtois
* Alimentation des statistiques de suivi d'activité (nombre d'appels par typologie)
* Mise à jour de l'annuaire
2.
Ligne Infos-Services
* Recueillir et traiter les demandes des collaborateurs Hermès, par téléphone ou par e-mail
* Accompagner les collaborateurs dans l'utilisation de la plateforme interne
* Effectuer les réservations de salles de réunion évènementielles selon le planning et les reporter dans te tableau partagé avec les équipes terrain
* Proposer des solutions alternatives et les confirmer à l'utilisateur par e-mail
* Identifier les situations d'urgence nécessitant une intervention immédiate et informer les équipes techniques
* Informer sur les procédures des services généraux et de la sécurité à l'aide la base de données Infos Services
* Délivrer des informations générales (salles de réunion, interlocuteurs à contacter en fonction des besoins, accès et horaires d'ouverture, suivi des demandes effectuées sur la plateforme interne, orientation vers le logiciel interne pour les commandes de petits-déjeuners, goûters et fournitures...)
* Recherche d'informations générales et/ou concernant les services généraux et la sécurité afin d'alimenter la base de données Infos-Services
* Mise en forme et diffusion des communication des services généraux et de la sécurité
* Alimentation des statistiques d'activité
3.
SAV Mobile de Niveau
En collaboration avec le prestataire SAV Mobile :
* Réceptionner les appels destinés au SAV Mobile
* Informer sur les procédures à suivre :
+ ouverture de ligne et renouvellement de portable
+ changement de forfaits
+ départ à l'étranger
* Consulter les demandes effectuées sur la plateforme interne et informer le client sur leur état d'avancement
* Renseigner sur les délais appliqués suite à l'ouverture d'une nouvelle ligne, d'un renouvellement de mobile ou d'un changement de forfait
* Délivrer le code PUK en cas d'oubli du code PIN
* Orienter vers l'assistance bureautique pour le paramétrage du mobile et les incidents logiciel et ap...
....Read more...
Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:38
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The Team:
The Hermès Waikiki Boutique opened in 1989 and focuses on providing extraordinary service to clients as a part of the Western Region.
This position will report to the Area Asset Protection Manager and will primarily work within the Waikiki Team.
The Opportunity:
The Asset Protection Specialist is responsible for the enforcement and protection of all company interests and assets.
Company assets are defined as merchandise, money, technical equipment, supplies, fixtures, store dwellings (owned or leased), our company personnel and our customers.
All other duties as assigned by the supervisor.
About the Role:
* Post coverage - stock security
* Associate compliance and education (AP Awareness)
* Violation and Incident reporting
* Conducting of Audits / maintaining of proper records
* Investigation and follow up
* Managing of outsourced guards
* Asset Protection Specialists will be tasked with determining Associate compliance in company Policy and Procedure with regard to proper Asset Protection guidelines (i.e.
no more than 2 items being shown to a client at a time; associate does not leave keys in drawer, or leaves drawer open; any and all packages leaving premises are accompanied with proper paperwork, etc.)
* Conduct routine inspections of the facility to maintain physical security and protection of assets
* Complete required audits and inspections and provide accurate documentation of results
* Conduct safety inspections and communicate hazards to local management
* Ensure physical security by controlling access of associates and visitors.
Asset Protection Specialist is responsible for the enforcement of all Policy and Procedure.
Supervisory Responsibility
* NO
Budget Responsibility
* NO
Decision Making Responsibility
* NO
About You:
* 1-3 years of loss prevention/retail experience
* High School diploma or equivalent
* 8 hr Pre Assignment and 16 hr OTJ certificates / Security License (mandatory in NYC only)
* Strong written and verbal communication skills
* Problem solving and Decision making skills
* Ability to stand for extended periods, and to move and handle merchandise, which entails lifting, and
* perform all functions as set forth above.
* Ability to operate all equipment necessary to perform the job
* Adaptability
* Credibility and trust
* Service Orientation
* Results Driven
* Ability to lift 0-25lbs.
without assistance
The hourly range for this position is $22.97 - $26.00.
Actual rates are determined based on the job, location, and individual experience.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview:
Since 1837, Hermès has remained faithful to its artisan business model and humanist values.
We place people at the heart of what we do and aspire...
....Read more...
Type: Permanent Location: Honolulu, US-HI
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:37
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Contesto
La Calzatura rappresenta uno dei 16 Mestieri della Maison.
La produzione delle calzature è affidata a dei partner industriali ed al nostro Atelier HCI, mentre la distribuzione è realizzata attraverso una rete di negozi, filiali e rivenditori Hermès situati in tre diverse zone geografiche (Europa, Asia e America).
Nello specifico, Atelier HCI - Hermès Chaussures Italie, è basato a Busto Garolfo (MI) e si occupa dello sviluppo e della realizzazione di prototipi di calzature Hermès, della produzione dei modelli assegnati e del coordinamento dei fabbricanti di calzature italiani per quanto riguarda l'industrializzazione delle calzature, il controllo qualità dei materiali e del prodotto finito, gli acquisti e la compliance della filiera.
Missione
All'interno del team di Supply Chain, Atelier HCI è alla ricerca di una risorsa da inserire in stage nell'ambito della pianificazione del sito produttivo interno.
L'obiettivo del percorso di stage è quello di acquisire le conoscenze di base della pianificazione della produzione all'interno di un contesto di produzione di calzature di lusso.
Attività principali
La risorsa, in affiancamento al tutor, si occuperà di:
* Strutturare a sistema il bilanciamento dei carichi di lavoro fra le differenti lavorazioni in produzione, sia interne che esterne, analizzando le cause di eventuali situazioni di overload o shortage con anticipo;
* Identificare il lead time per ogni modello di calzatura, considerando la lista delle operazioni del ciclo produttivo, i componenti di distinta base ed i vincoli di capacità;
* Supportare nell'attività di inserimento ordine a sistema per le categorie prodotto assegnate;
* Supportare nell'attività di sollecito dei fornitori (semilavorati, tacchi, suole, forme e sottopiedi).
Profilo del candidato
* Studente o giovane neolaureato/a in Ingegneria Gestionale
* Interesse per la pianificazione della produzione
* Conoscenza della lingua italiana; la conoscenza della lingua francese costituisce un requisito preferenziale
* Ottimo utilizzo del pacchetto Office, con Excel a livello avanzato
* Capacità di analisi e di sintesi
* Affidabilità, organizzazione e precisione
Hermès ricerca persone positive e appassionate che si rispecchiano nelle seguenti caratteristiche attitudinali:
* Ottime doti comunicative e sviluppate capacità di relazionarsi con interlocutori diversi
* Predisposizione al lavoro di squadra e al senso del collettivo
* Disponibilità, flessibilità e adattabilità
* Forte orientamento alla qualità e al dettaglio
Il nostro impegno
Hermès si impegna a generare, sostenere e promuovere i valori della diversità e dell'inclusione contribuendo a creare una forza lavoro diversificata di persone uniche e talentuose con background, competenze e visioni del mondo diverse che arricchiscono la nostra Maison.
Sul Gruppo Hermès
Creatore, artigiano e venditore di oggetti di alta qualit...
....Read more...
Type: Permanent Location: Busto Garolfo, IT-25
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:37
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Major Responsibilities:
Sales and Service
•Lead a sales team, define the sales strategy and achieve the team sales target, enable each team member to achieve their individual sales target
•Ensure a high standard of customer service and experience
•Lead team to build and maintain relationship with clients and develop VIPs, recruit new customers
Operation
•Be present in the selling floor as shift leader to oversee daily store operation.
Assist team whenever required in the selling process or in any other operation
•Ensure the store operation standard of his/her perimeter: stock management, after service, maintenance, CRM
•Monitor stock situation and ensure the operation standard of own perimeter to support sales & service
•Product
•In charge of several métiers/product categories in terms of sales, visual merchandising, inventory control, training, etc.
•Be responsible for market updates and give buying advises to store manager
People development and team management
•Manage and coach the team: set objectives and assess performance, observe team on the floor and provide ongoing feedback and coaching based on their needs
•Motivate team member with individual recognition via sales results, métier management, customer relationship management
•Motivate teams, create a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company, recognize individual and team efforts
•Ensure teams receive proper training regularly to develop customer service, product knowledge, selling skills and other skills for personal development
Requirements & Capabilities:
•Tertiary educated with at least 3 years of relevant management experience in high-end fashion, luxury industry or in similar capacity
•Strong business sales sense with solid analytical skills
•Ability to lead and drive performance and customer service
•Good customer relationship management skills
•Excellent spoken and written English and Chinese.
French is a plus
•Must be a good team player, pleasant, service oriented and self motivated
•Strong leadership, interpersonal and communication skills
•Hands on computer knowledge of MS office
As a responsible employer, we are committed to ethics, diversity, and inclusion.
Join the Hermès human adventure!
....Read more...
Type: Permanent Location: 深圳市, CN-44
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:33
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Missione e attività
Atelier HCI è alla ricerca di un/a artigiano/a specializzato e appassionato nel taglio di pellame e tessuto in ambito calzaturiero con l'uso di macchina automatica, trancia e a mano.
L'artigiano/a si occuperà di tagliare i prototipi e i campioni delle nuove collezioni e calcolare i relativi consumi.
Profilo del candidato
* Consolidata esperienza nel ruolo maturata nel settore calzature di lusso
* Conoscenza tecnica approfondita di tutti i materiali (pelli, fodere, tessuti, pregiati)
* Conoscenza tecnica di tutte le tipologie di taglio (automatico, fustella, a mano)
* Buone conoscenze informatiche, prevalentemente Excel e sistemi informativi ERP
Hermès ricerca persone positive e appassionate che si rispecchiano nelle seguenti caratteristiche attitudinali:
* Ottime doti comunicative e capacità di relazionarsi con interlocutori diversi
* Predisposizione al lavoro di squadra e al senso del collettivo
* Disponibilità, flessibilità e adattabilità
* Forte orientamento alla qualità e al dettaglio
Il nostro impegno
Hermès si impegna a generare, sostenere e promuovere i valori della diversità e dell'inclusione contribuendo a creare una forza lavoro diversificata di persone uniche e talentuose con background, competenze e visioni del mondo diverse che arricchiscono la nostra Maison.Creatore, artigiano e venditore di oggetti di alta qualità, Hermès è, dal 1837, una maison francese, familiare e indipendente, che impiega circa di 20.000 collaboratori nel mondo.
Spinta da un continuo spirito d'intraprendenza e un'esigenza costante, Hermès incentiva la libertà e l'autonomia di ognuno grazie a un management responsabile.
L'azienda porta avanti una tradizione di savoir-faire d'eccezione grazie a un forte radicamento territoriale, nel rispetto delle persone e delle risorse naturali.
Sedici professioni artigianali alimentano la creatività della maison, le cui collezioni spiccano in più di 300 negozi nel mondo.
....Read more...
Type: Permanent Location: Busto Garolfo, IT-25
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:32
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Major Responsibilities:
Store General Management
• Assist Store Manager in overall managing store sales and service, operation, product and people.
• Act as Store in Charge during Store Manager's absence
Sales and Service
• Lead a sales team, define the sales strategy and achieve the team sales target, enable each team member to achieve their individual sales target
• Ensure a high standard of customer service and experience
• Lead team to build and maintain relationship with clients and develop VIPs, recruit new customers
Operation
• Ensure the store operation standard of the store: operation, stock management, after service, maintenance, CRM
• Be present in the selling floor as shift leader to oversee daily store operation.
Assist team whenever required in the selling process or in any other operation
Product
• In charge of several métiers / product categories in terms of sales, visual merchandising, inventory control, training, etc.
• Be responsible for market updates and give buying advises to store manager
People development and team management
• Manage and coach the team: set objectives and assess performance, observe team on the floor and provide ongoing feedback and coaching based on their needs
• Motivate team member with individual recognition via sales results, métier management, customer relationship management
• Motivate teams, create a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company, recognize individual and team efforts
• Ensure teams receive proper training regularly to develop customer service, product knowledge, selling skills and other skills for personal development
Requirements & Capabiliites:
• Tertiary educated with at least 3 years of relevant management experience in high-end fashion, luxury industry or in similar capacity
• Strong business sales sense with solid analytical skills
• Ability to lead and drive performance and customer service
• Good customer relationship management skills
• Excellent spoken and written English and Chinese.
French is a plus
• Must be a good team player, pleasant, service oriented and self motivated
• Strong leadership, interpersonal and communication skills
• Hands on computer knowledge of MS office
....Read more...
Type: Permanent Location: Beijing, CN-11
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:32
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Au sein de l'organigramme de la filiale Hermès Distribution France, vous travaillez au sein du pôle Relation client /e-commerce
Les clients contactent notre service par téléphone ou mail pour différentes raisons :
* Suivi du site internet Hermès.fr : validation des commandes, suivi des livraison, analyse et veille du parcours clients dans les systèmes, gestion du paiement à distance, prise de commandes
* Disponibilité d'un produit, description d'un produit, réservation produits, problèmes de livraison, questions sur des événements, réclamations, suivi de leur dossier en SAV...
Dans le cadre de l'amélioration du service de nos magasins et de la fluidité du parcours client, ce service est né.
Mission générale :
Accompagner la forte croissance de l'activité e-commerce et développer l'omnicanal au sein du réseau.
Activité commerciale :
* Valider les commandes du site e-commerce,
* Assurer le suivi des commandes, des livraisons et des retours,
* Être force de proposition pour guider au mieux les clients dans leurs achats sur le site e-commerce et développer l'activité commerciale.
Connaissance clients :
Contribuer au bon fonctionnement du Centre Relation Clients :
* Gérer les appels et emails clients du Monde entier contactant un magasin français,
* Optimiser la disponibilité des vendeurs en magasin en répondant, dans la mesure du possible, immédiatement à la demande du client avec pour unique objectif le meilleur service client possible,
* Accompagner le client de A à Z dans ses recherches et ses achats en ligne en faisant découvrir la richesse de la Maison à travers nos histoires et nos produits.
Acteur Omnicanal :
* Savoir retranscrire une manifestation client à un magasin et veiller au suivi de ce client et sa satisfaction,
* Faire le lien entre le client et les services du siège (suivi SAV, gestion comptabilité, invitations aux événements, consolider la data client dans le CRM...),
* Gestion de la relation clients à travers divers canaux : téléphone, emails.
Développement du service :
* Être force de proposition sur des "quick win" améliorant le parcours client et la qualité de travail du CRC et de ses interlocuteurs,
* Participer au développement du service par une veille permanente sur le sujet de la relation clients, du e-commerce et des réseaux sociaux.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion, rejoignez l'aventure humaine d'Hermès !
Compétences requises :
* Réactivité, rigueur et organisation
* Esprit d'équipe
* Autonomie dans le travail
* Maitrise des outils digitaux et bureautiques (Word, Excel, PPT...)
* Esprit commercial, goût du terrain et du retail
* Sens de la médiation pour la gestion des litiges
* Qualités rédactionnelles requises
* Sens du service et très bon relationnel
* Curiosité et bonne faculté d'...
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:31
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Division or Field Office:
Claims Division
Department of Position: Catastrophe Operations Dept
Work from:
Home, withyin ERIE footprint Salary Range:
$66,625.00-$106,427.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.
Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.
We currently pay up to 97% of employees' monthly premium costs.
* Pension.
We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.
The 401(k) is offered in addition to the pension.
* Paid time off.
Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.
Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion or judgment in handling all types of catastrophe property claims.
Also assists assigned field office when not on catastrophe deployment in handling day to day property claims.
* This is a work-from-home position and we are accepting applications within the entire ERIE Operating Footprint.
This footprint includes anyone living anywhere within the following states:PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
* The majority of the responsibilities for the role will require travel away from home (and throughout the ERIE footprint)
* A company car with paid gas card will be provided.
* Fantastic bonus opportunity and the chance to grow with an award-winning company!
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Type: Permanent Location: South Bend, US-IN
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:30
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Eléments de contexte :
Au sein de la Division Hermès Maroquinerie Sellerie, vous intégrez la Direction des Ressources Humaines des Services Centraux (600 personnes).
Principales activités :
En tant qu'interlocuteur privilégié des managers et des collaborateurs de votre périmètre, vous serez amené(e) à les accompagner à travers :
Un rôle de Business Partner :
* Accompagnement des équipes au quotidien (points juridiques, conseils, etc).c
* Participation à l'accompagnement du changement et des évolutions d'organisations.
* Transmettre la culture et l'esprit de la maison Hermès
* Interlocuteur privilégié de managers et de collaborateurs.
* Participation à l'accompagnement du changement et des évolutions d'organisations.
* Participation à la gestion des carrières.
* Pilotage et/ou participation à diverses campagnes RH (ponctuelles ou récurrentes) : Revue des talents, revues salariales, enquêtes internes, ...
* Gestion de dossiers disciplinaires.
Le recrutement :
* Gestion intégrale de processus de recrutements cadres ou non-cadres (environ 60/an) de la définition du profil, à l'intégration.
* Suivi des recrutements et des mouvements : mise à jour de nos outils, points effectifs avec notre direction financière.
* Développement des relations avec nos partenaires en recrutement.
* Suivi des recrutements de stagiaires et apprentis en collaboration avec l'équipe recrutement d'Hermès Service Groupe.
* Gestion de notre interface de recrutement.
La formation :
* Recensement des besoins de formation et construction du plan de formation avec les managers (budget 300 Keuros/an).
* Allocation du budget en fonction des axes et enjeux de formation.
* Co-développement de programmes de formation sur-mesure avec des organismes extérieurs et/ou des Suivi de la réalisation du plan et du budget.
L'administration du personnel et la paie :
* Communication des informations lors de mouvements (entrées/sorties) ou évolutions contractuelles.
* Gestion de situations diverses en collaboration avec l'équipe du Centre de Compétence Paie Groupe
Participation aux projets transverses RH de la Division : Réflexion sur nos outils et processus RH (revue des talents pour les artisans, classification pour les postes non-cadres, parcours d'intégration...)
Profil du candidat :
Formation - Expérience
Diplômé(e) de l'enseignement supérieur (Bac + 5, école de Commerce ou Université, Sciences Po...).
Minimum 3-5 ans d'expérience en tant que RRH généraliste
Contribution à des projets collectifs, amélioration continue au sein d'une organisation
Bonne maitrise des process de recrutement
Avoir évolué dans des univers nécessitant de faire preuve de diplomatie et de management d'influence.
Qualités et Compétences
Autonome et impliqué(e), sens du service
Être à l'aise tant avec des profils de créatifs que d'ingénieurs ou d'artisa...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:30
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999.
Today, we're proudly serving Ruler customers in 48 stores throughout Indiana, Illinois, Missouri, Tennessee, Kentucky and Ohio.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ruler family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Knowledge of basic math
* Ability to fully complete the cashier training program
* Ability to memorize produce items and sale items
* Effective communication and reading skills
* Must be 18 years old
Desired Previous Job Experience:
* Customer service experience
* Retail experience
Essential Job Functions:
• As a Grocery Clerk/Cashier you will process customer transactions through t...
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Type: Permanent Location: Newburgh, US-IN
Salary / Rate: Not Specified
Posted: 2025-07-07 08:04:29
