-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Roseville, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:19
-
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S.
Private Bank, you are responsible for advising families on building, preserving and managing their wealth.
You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition.
You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
* Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
* Generate business results and acquire new assets, both from existing client base and new client acquisition
* Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
* Partner with internal specialists to provide interdisciplinary expertise to clients when needed
* Connect your clients across all lines of business of J.P.
Morgan Chase & Co.
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
* Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
* Six plus years of work experience in Private Banking or Financial Services
* Bachelor's Degree required
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven sales success and strong business acumen
* Strong community presence with an established network
* Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
* Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
* MBA, JD, CFA, or CFP preferred
* Proactive, takes initiative, and uses critical thinking to solve problems
* Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
* Demonstrates strong organizational skills and applies a disciplined and organized approach thr...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:18
-
If you are customer focused, enjoy building relationships, and providing financial advice to Not-for-Profit clients, then a role as a Business Relationship Manager Senior Not-for-Profit is for you.
As a Business Relationship Manager (BRM) Senior Not-for-Profit in Business Banking, you'll manage existing client relationships and develop new business strategies focused on client selection.
You'll provide an outstanding client experience, and maintain adherence to the regulatory, legal, and risk management frameworks unique to these client segments.
Job responsibilities
* Build collaborative internal and external relationships to provide the best in client advice and service, develop the business to ensure a seamless experience for the client who has multiple products and services
* Serve as a trusted advisor to the client in delivering comprehensive and customized business banking products and solutions tailored to the financial needs and circumstances of Not-for-Profit clients
* Manage a portfolio of 50-65 clients; grow portfolio by prospecting for new clients and deepening relationships with existing clients
* Manage credit opportunities within assigned portfolio up to $40 million
* Utilize extensive referral networks and centers of influence to identify and pursue potential new clients, looking for ways to cultivate a long-term relationship
* Build relationships by calling on existing clients to truly understand their organizations/institutions and analyze product and service growth opportunities and ensure profitability of Not-for-Profit portfolio
* Protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities and skills
* Minimum of 8 years' experience in business banking relationship management role or related business lending experience
* Bachelor's degree in Finance or related field, or equivalent work experience
* Knowledge of the unique requirements, laws, regulations, and risk management for Not-for-Profit client base; familiarity with the formal Request For Proposal process and due diligence
* Able to identify innovative solutions to best serve client and/or manage risk
* Demonstrate seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches segment trends and outcomes to anticipate client needs and present proactive solutions
* Strong current business network; viewed as a leader in community organizations such as Chambers of Commerce, Non-Profit boards
Preferred qualifications, capabilities, and skills
* Expert knowledge of business, credit underwriting with commercial credit training.
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretr...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:17
-
Position Overview:
We seek an experienced macroeconomist and interest rates strategist to join our Investment Strategy Team, responsible for developing and communicating the firm's "house view" on interest rates and monetary policy.
The ideal candidate will have a Federal Reserve background and deep expertise in G10 sovereign bond markets, with a proven ability to generate actionable investment ideas and collaborate across teams.
Key Responsibilities:
* Lead analysis and forecasting of Federal Reserve policy decisions and their implications for markets and the economy.
* Conduct macroeconomic analysis of the U.S.
and global economies, producing regular research, deep-dive reports, and weekly insights.
* Generate creative investment ideas and relative value trade recommendations in the interest rate and government bond space across developed markets.
* Develop and communicate investment theses on duration and curve positioning.
* Present at investor events, client briefings, and strategy discussions, representing the firm with clarity and authority.
* Build and maintain trusted relationships with contacts within the Federal Reserve and the policy community.
Requirements:
* 8+ years of industry experience, including relevant Fixed Income investment and macroeconomic research experience.
* Advanced degree in economics, finance, or related field; direct experience at the Federal Reserve or another major central bank strongly preferred.
* Deep understanding of G10 sovereign bond markets, macroeconomic drivers, and technical structure of interest rate and FX securities (forwards, futures, swaps, options, sovereign bonds).
* Demonstrated ability to generate and implement high-conviction investment ideas, with expertise in risk identification, quantification, and mitigation.
* Effective communicator with strong business writing and presentation skills; able to work collaboratively in an intellectually rigorous environment.
* Experience with Python, Matlab, or related programming languages is a plus.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:16
-
Are you a dynamic professional with a knack for identifying, proposing, and delivering Cash Management solutions? As a Cash Management Consultant Senior, you will have the opportunity to leverage your skills and grow your career, while making a significant impact on our customers and prospects.
Join us and be a part of a vibrant team committed to delivering excellence.
As a Cash Management Consultant Senior in Business Banking, you will play a crucial role in the business development process, acting as a trusted advisor to Business Relationship Managers-Acquisition (BRM), Business Development Managers (BDM), their clients, and prospects.
You will collaborate with BRMs and BDMs to identify, propose, and deliver suitable Cash Management products and solutions to customers and prospects.
In your role, you will strive to provide an exceptional client experience while minimizing risk.
Job Responsibilities:
* Collaborates with Business Relationship Managers-Acquisition (BRMs) and Business Development Managers (BDMs) to drive the development of new profitable Cash Management business while maintaining and growing the existing portfolio.
Deliver Results - Individually and as a Team
* Serves as Trusted Advisor through understanding the client's needs through strategic, consultative conversations; Leverages expertise to make recommendations around payments, receivables, fraud while working within the risk parameters that protect the bank
* Leverage's knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects.
Protects the firm by following sound risk management protocols and control policies and adhering to regulatory requirements.
Escalate issues as identified
* Builds collaborative internal relationships to develop and fosters partnerships with assigned BRMs, BDMs, AMs, MMs and cross functional peers
* Acts as the face of cash management, active in their assigned market; Delivers thought leadership to the market, prospects, clients and COIs on cash flow solutions.
Hosts and presents CPE events for COIs
* Engages in a disciplined relationship development process and manages quality call activities.
Leverage's prospecting tools such as RelPro and Vertical IQ; Manages proposals for new-to-Chase by utilizing Seismic and Proformas
* Leads new client journey end-to-end; Partners with the client to ensure a successful implementation of Cash Management products; Manages customer expectations by communicating upfront timelines and deliverables.
Leverage digital tools to ensure client is versed on self-service options
Required Qualifications, Capabilities and Skills
* Minimum 7 years' experience in Cash Management/Treasury Services or related business experience
* Excellent relationship management and business development/sales skills
* Excellent/stro...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:15
-
This role supports internal and executive communications for the Head of Machine Learning & Intelligence Operations within Chase's Consumer & Community Banking (CCB) Operations.
Consumer & Community Banking Operations is a global business unit that supports Chase customers with everything from checking accounts, debit and credit cards, to car loans and investment products, as well as loans and products for small businesses; the group also helps customers by preventing fraud, disputing charges, and providing solutions to customers facing challenging financial situations.
As an Executive Communications Vice President within Consumer & Community Banking Operations Communications team, you will support communications for the Head of Machine Learning & Intelligence Operations (Consumer & Community Banking Operations).
You will play a pivotal role in amplifying how artificial intelligence (AI) and advanced technologies are transforming Consumer & Community Banking Operations and the broader Consumer & Community Banking organization.
In addition, you will provide sound counsel to the Head of Machine Learning & Intelligence Operations and other executive clients, create and deliver engagement plans that lead business results, and develop communications strategies that bring the story of AI-powered innovation to life.
You will focus on shaping, telling, and sharing how agile product teams and cutting-edge technology are reimagining the customer and employee experience-finding and sharing stories of transformation, and strengthening the connection between product teams and the broader organization.
Job responsibilities:
* Draft, edit, and deliver executive messages, presentations, talking points, and briefing materials for the Head of Machine Learning & Intelligence Operations, with a strong focus on AI and technology innovation.
* Develop compelling narratives that demystify AI, highlight its real-world impact, and celebrate success stories from across Consumer & Community Banking Operations and Consumer & Community Banking.
* Prepare executives for key internal and external engagements, including town halls, leadership meetings, and industry events, with a focus on showcasing AI leadership; lead internal communications efforts to amplify how AI is being used to transform Consumer & Community Banking Operations, ensuring employees understand the vision, progress, and impact.
* Identify, craft, and share stories of AI innovation, partnering with product teams and business leaders to bring these stories to life.
* Collaborate with firmwide communications teams to support the AI for Ops initiative, aligning messaging and sharing best practices to maximize reach and impact.
* Build strong relationships with cross-functional teams, including technology, operations, and communications, to gather insights and develop communications that reflect strategic priorities.
* Engage key stakeholders to ensure alignment and support...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:14
-
As Lead Applied AI ML - Data Scientist within the Commercial & Investment Bank's Global Banking team, you'll leverage your technical expertise and leadership abilities to support AI innovation.
You should have deep knowledge of AI/ML and effective leadership to inspire the team, align cross-functional stakeholders, engage senior leadership, and drive business results.
Job Responsibilities:
* Lead a local AI/ML team with accountability and engagement into a global organization.
* Mentor and guide team members, fostering an inclusive culture with a growth mindset.
* Collaborate on setting the technical vision and executing strategic roadmaps to drive AI innovation.
* Deliver AI/ML projects through our ML development life cycle using Agile methodology.
Help transform business requirements into AI/ML specifications, define milestones, and ensure timely delivery.
* Work with product and business teams to define goals and roadmaps.
Maintain alignment with cross-functional stakeholders.
* Exercise sound technical judgment, anticipate bottlenecks, escalate effectively, and balance business needs versus technical constraints.
* Design experiments, establish mathematical intuitions, implement algorithms, execute test cases, validate results and productionize highly performant, scalable, trustworthy and often explainable solution.
* Mentor junior team members delivering successful projects and building successful career in the firm.
* Participate and contribute back to firmwide Machine Learning communities through patenting, publications and speaking engagements.
* Evaluate and design effective processes and systems to facilitate communication, improve execution, and ensure accountability.
Required qualifications, capabilities, and skills
* Masters with 7+ years experience or PhD with 3+ years of experience in Computer Science, Information Systems, Statistics, Mathematics, or equivalent experience.
* Track record of managing AI/ML or software development teams.
* Experience as a hands-on practitioner developing production AI/ML solutions.
* Knowledge and experience in machine learning and artificial intelligence.
Ability to set teams up for success in speed and quality, and design effective metrics and hypotheses.
* Expert in at least one of the following areas: Large Language Models, Natural Language Processing, Knowledge Graph, Reinforcement Learning, Ranking and Recommendation, or Time Series Analysis.
* Good understanding of Data structures, Algorithms, Machine Learning, Data Mining, Information Retrieval, Statistics.
* Must have good knowledge on agentic patterns and relevant frameworks, such as LangChain, LangGraph, Auto-GPT etc.
* Strong understanding of AI implementation in software development and legacy code transformation.
* Experience in advanced applied ML areas such as GPU optimization, finetuning, embedding models, inferencing, prompt engineeri...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:13
-
At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or...
....Read more...
Type: Permanent Location: Orange, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:12
-
The CTC Business & Technology Resiliency Lead will drive the design, development, execution, and maintenance of business impact assessments, technology and business resiliency and recovery plans for operational resilience across Cybersecurity and Technology Controls (CTC) to ensure critical business processes remain available during a disruption.
Ensuring that resiliency is designed across the life cycle of applications, thereby driving the timely and successful execution of the Recovery and Resiliency strategy.
Work closely with peers from the Cybersecurity Line of Business, Technology, and Firmwide governance to continue to drive best-in-class resilient applications.
Job Responsibilities:
* Champion the CTC Resiliency team, representing the organization in stakeholder engagements.
* Develop, execute, and maintain business impact assessments, resiliency plans, and technology recovery strategies for critical business processes and applications.
* Leverage experience in designing, implementing, and maintaining resilient systems and solutions in cloud environments, with a particular emphasis on applying best practices for security, availability, and disaster recovery.
Bring hands-on experience in building and supporting resilient cloud environments, with strong familiarity in AWS best practices for security, availability, and disaster recovery.
* Identify and deliver opportunities to strengthen resiliency through plan review, open communication, and by driving solutions with team members and function owners.
Partner with product leads to create and maintain resiliency documentation.
* Plan, execute, and coordinate resiliency tests (Recovery Strategy, Application, and MEPC) as required by regulatory authorities and designated objectives and standards (e.g., tabletop exercises, threat-informed scenarios, plan remediation, testing requirements, reporting), including the use of chaos engineering tools such as Gremlin to proactively test and validate system resilience.
* Execute reporting and governance of controls, policies, issue management, and measurements, providing senior management with insights into control effectiveness and informing governance activities.
* Monitor control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
Address non-compliance and partner with application and governance teams to implement timely remediation steps.
* Support crisis management events, ensuring effective communication and coordination across all levels of the organization.
* Collaborate with technology, business, and governance partners to identify risks, define recovery objectives, and map dependencies, including those related to AWS and distributed technologies
* Develop and maintain robust relationships, becoming a trusted partner with technologists, assessment teams, and application owners to facilitate cross-functional collaboration and progres...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:11
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Bethlehem, US-GA
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:08
-
You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management within Payments.
You have found the right team
As a Business Development Representative in the Small & Medium-Sized Business Organization (SMB Payments), you will be at the forefront of cultivating new business opportunities and building lasting relationships within business banking.
You will leverage your expertise to recommend tailored solutions that meet the unique needs of our clients, while adhering to regulatory requirements and risk management protocols.
You will work with internal partners to ensure successful implementation and product ramp-up and protect the firm by following sound risk management protocols and adhering to regulatory requirements.
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services.
We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses.
Together, J.P.
Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S.
The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job Responsibilities
* Cultivate new business opportunities within the Business Banking portfolio in an assigned market to achieve individual sales goals
* Identify and self-source client opportunities by building and utilizing referral networks and centers of influence to pursue potential new business clients
* Serve as a trusted advisor, leveraging core knowledge to recommend and promote banking and payment processing solutions to clients, ensuring a seamless client experience across Chase
* Conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model
* Complete analysis to competitively identify and price Chase products and services for profitability, maintaining detailed and accurate electronic sales records and preparing sales reports as required
* Negotiate leveraging customized proving models with clients to close business
* Work with internal partners to ensure successful implementation and product ramp-up
* Protect the firm by following sound risk management protocols and adhering to regulatory requirements, working directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations
Required Qualifications, Skills, and Capabilities
* Strong knowledge of the merchant services indu...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:07
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Bethlehem, US-GA
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:05
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Billerica, US-MA
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:05
-
Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President in Wholesale Credit Risk in the Consumer, Retail and Healthcare team, you will play a key role in managing and monitoring client credit exposures across diverse industry classes.
You will have the opportunity to leverage your analytical skills and industry knowledge to make impactful credit decisions, collaborate with colleagues across teams, and help drive innovation and efficiency.
Together, we support our clients' credit needs while balancing the risk-return needs of the firm, fostering a culture of compliance, and developing junior team members.
Job Responsibilities
* Manage and monitor a portfolio of client credit exposures across industry classes
* Take ownership of client credit needs and projects, independently developing credit opinions
* Oversee and conduct credit analysis, approving or seeking approval for lending and trading transactions
* Provide credit expertise in structuring new loan and derivative transactions
* Lead or assist in negotiating, finalizing, and executing documentation for loans and derivatives
* Remain current on all aspects of credit relationships, including exposure, compliance, and opportunities
* Review ratings, risk assessments, portfolios, clients, and industries in your sector
* Prepare and present quarterly and annual risk reviews and tiering analyses
* Assign risk ratings and maintain updated credit research on your portfolio of clients
* Work with CIB Coverage and Corporate Banking on capital allocation and industry limits
* Manage credit due diligence processes for clients, including capital markets transactions
* Coordinate and allocate work across credit deal teams
* Review and approve written credit approval documents, including financial analysis and modeling
* Train, mentor, and develop Analysts and junior team members
* Help drive and support innovation and continuous efficiency improvements
Required Qualifications, Capabilities, and Skills
* Bachelor's degree required
* Completion of a major corporate bank credit training program or equivalent experience
* Five years of related experience in credit risk, banking, or corporate finance
* Excellent accounting and corporate finance expertise
* Strong analytical and financial modeling ability
* Solid knowledge of loan and derivative products, documentation, and structuring
* Experience negotiating legal documents assoc...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:02
-
As a Senior Applied AI ML Engineer at JPMorganChase within the Consumer & Community Banking Machine Learning, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job Responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Drive innovation in machine learning solutions, ensuring scalability, flexibility, and future-proof architecture
* Act as a thought leader and trusted advisor to executive leadership, providing strategic recommendations on machine learning initiatives and solutions
* Architect and oversee the development of next-generation machine learning models and systems leveraging cutting-edge technologies
* Ensure the platform supports complex use cases, including real-time predictions, big data processing, and advanced analytics
* Promote software and model quality, integrity, and security across the organization
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied AI experience
* Proven track record of building and scaling software and or machine learning platforms in high-growth or enterprise environments
* 5 plus years of hands-on experience and expertise in software development frameworks and tools such as Java, Python and JavaScript
* Deep understanding of distributed systems, cloud-native architectures, and modern machine learning technologies
* Experience in cloud platforms such as AWS, GCP, or Azure
* Knowledgeable in machine learning frameworks, ML Ops tools and practices
* Strong proficiency in engineering programming languages (e.g., Python, Java) and infrastructure as code (e.g., Terraform, CloudFormation)
* Proficient in building AI Agents (e.g., LangChain, LangGraph, AutoGen), integration of tools (e.g., API) and RAG based solutions (e.g., open search)
* Hands-on experience with software development pipeline and orchestration tools (e.g., Jenkins, GitLa...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-20 18:42:00
-
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing.
We're proud to lead the U.S.
in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards and exclusive membership experiences to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations.
Merchant Services is a leading provider of payment, fraud, and data security for companies, capable of authorizing transactions across global currencies.
Job Description
As the Managing Director, Airport Lounge Partnerships and Operations, you will be responsible for the end-to-end strategy, execution, and ongoing management of the airport lounge program.
This executive will lead the development and delivery of a world-class lounge experience for our customers, ensuring alignment with the company's brand, customer experience, and business objectives.
The role requires a visionary leader with deep expertise in hospitality, customer experience, and program management, as well as the ability to drive cross-functional collaboration and innovation.
Key Responsibilities:
* Define and communicate a clear vision for the lounge program, ensuring alignment with overall company goals and brand values.
* Oversee the execution of lounge initiatives, from concept to launch and ongoing management.
* Ensure operational excellence and consistency across all lounge locations, driving continuous improvement in service delivery and guest experience.
* Lead the program management function to ensure timely delivery of projects, adherence to budget, and achievement of key milestones while implementing robust governance and reporting frameworks to monitor program performance and risk.
* Direct the guest experience, operations, and marketing teams to deliver a differentiated and memorable lounge experience
* Collaborate with the business development leader to identify and secure strategic partnerships, expansion opportunities, and new market entries.
* Manage relationships with external partners, vendors, and airport authorities.
* Work with the design and construction leader to ensure lounges are built to the highest standards of quality, innovation, and sustainability and oversee the design process to ensure spaces reflect the brand and meet customer needs.
* Develop and manage the lounge program's budget, ensuring efficient allocation of resources and achievement of financial targets.
* Monitor and report on program financial performance, identifying opportunities for growth and optimization.
* Build, lead, and inspire a high-performing team, fostering a culture of excellence, co...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:59
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to inf...
....Read more...
Type: Permanent Location: Plainview, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:56
-
As a Lead Software Engineer at JPMorgan Chase within the Neovest technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job Responsibilities
* Design, develop, and troubleshoot creative software solutions, applying innovative thinking to solve complex technical challenges.
* Write secure, high-quality production code; review and debug code written by peers to ensure best practices.
* Identify and implement opportunities to eliminate or automate recurring issues, enhancing the operational stability of software applications and systems.
* Lead evaluation sessions with external vendors, startups, and internal teams to assess architectural designs, technical credentials, and suitability for integration with existing systems and information architecture.
* Champion communities of practice within Software Engineering to promote awareness and adoption of new and emerging technologies.
* Foster a team culture that values diversity, equity, inclusion, and respect.
Required Qualifications, Capabilities, and Skills
* Formal training or certification in AI/ML concepts, with 5+ years of hands-on experience.
* Advanced proficiency in C#/.NET.
* Extensive experience developing multi-threaded applications.
* Proven track record in building scalable middle-tier services.
* Experience integrating software with third-party and external providers using REST, SOAP, FIX, and secure file transfer protocols.
* Practical experience in system design, application development, testing, and ensuring operational stability.
* Advanced understanding of agile methodologies, including CI/CD, application resiliency, and security.
* Demonstrated expertise in software applications and technical processes within disciplines such as cloud, artificial intelligence, machine learning, and mobile technologies.
* Deep knowledge of markets and trading industry IT systems.
* Practical experience with cloud-native technologies.
Preferred Qualifications, Capabilities, and Skills
* Experience with Portfolio Management systems.
* Ability to thrive in an Agile development environment.
* Understanding of modern user interface architecture and design principles.
* Experience with data caching technologies (e.g., Redis, Hazelcast).
* Experience with message distribution technologies (e.g., RabbitMQ, Kafka).
* Advanced proficiency in English.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:55
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:55
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
* Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member
* Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages
* Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities
* Works with other product teams, legal, risk, operations, design and technol...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:43
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:42
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:41
-
Join our dynamic Business Strategy and Support team and become a driving force behind strategic transformation and operational excellence.
Collaborate with top leaders and key stakeholders to shape impactful initiatives, deliver powerful executive insights, and champion a culture of innovation.
Elevate your career while making a measurable difference across the organization!
As a Wholesale KYC Operations Business Support Associate within the Business Strategy and Support team, you will promote operational excellence and support strategic transformation by collaborating with client-facing teams and key stakeholders to ensure regulatory compliance, data integrity, and an exceptional client experience.
You will play a key role in processing BODR (Beneficial Owners' Discrepancy Reporting), Client Experience Metrics, USAPA (USA Patriot Act), and KYC activities on JPMC, serving as a vital support and metrics contributor within a collaborative team environment.
Job Responsibilities:
* Ensure strict adherence to processes related to BODR, USAPA, Client Experience, and KYC within JPMC.
* Support client-facing teams by maintaining regulatory compliance for all client KYC activities.
* Deliver high-quality, timely completion of client-level due diligence requirements.
* Review, verify, and safeguard all client data throughout processing to maintain accuracy and integrity.
* Collaborate with stakeholders and working groups to enhance BODR, USAPA, Client Experience surveys, and KYC processes, incorporating internal feedback for continuous improvement.
* Provide assistance with data-driven tasks that support JPMC's global network operations as needed.
* Develop and share best practices with global counterparts to promote consistency and alignment across regions.
Required qualifications, capabilities and skills:
* Exceptional verbal and written communication abilities.
* Strong presentation skills, with the confidence to engage senior stakeholders.
* Solid understanding of KYC processes and requirements.
* Proficiency in Microsoft Word, Excel, PowerPoint Pitch Pro, and Alteryx.
* Excellent interpersonal skills, with the ability to influence others and drive positive outcomes.
* Outstanding organizational skills, both individually and within teams, to consistently meet deadlines in a dynamic, fast-paced environment.
* Meticulous attention to detail, with strong troubleshooting and problem-solving capabilities.
* Ability to leverage data to deliver management information solutions and support objective decision-making.
Preferred qualifications, capabilities and skills:
* BA/BS degree
* Independent, self-motivated with an ability to adapt and be flexible in a team environment
* Knowledge of BSA/AML, and other AML regulatory policies, with a strong understanding of AML typologies, geography, products, customer type and expected type of activity in order to effectively i...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:40
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:40
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-11-20 18:41:39
