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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:38
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:38
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:37
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:37
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:36
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:36
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:35
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:35
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:34
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:34
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:33
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:32
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:32
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:31
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:31
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:30
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:30
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:29
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:29
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:28
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:28
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:27
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:27
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The purpose of this role is to own the BAU Operations and service management elements of the Technology services, to drive improvement of the quality and consistency of the services provided across the 4 business divisions and central services.
This role is an opportunity to define the way operational services should operate and implement that vision for our growing business by partnering with our Business leaders the Technology Leadership team and our key vendor partners.
Given Maximus's growth plans this role will continue to grow and evolve at a rapid pace so the ability to define and absorb change is key.
Operations Director key accountabilities
* Manage Operational services for Infrastructure, End User Computing, Solution support and Service management to meet business needs, agreed Service levels and efficiently.
With the ability to absorb new services at pace.
Manage Operations following ITIL standards
* Incident and Problem Management
* Change Management governance assuring all Architectural, Security and Data Privacy Compliance actions are complete prior to go live.
* Maintain a full inventory of Technology Assets and Service Catalogue
* Maintaining a secure environment and assuring compliance with CE+, ISO27001, SOCs, SOXs to standards deliver to the standards required by our Clients and Maximus.
* Drive Continuous Improvement of operations to maintain and improve service levels as continue to grow
Transformation
* Drive a significant improvement in end user experience and cost optimisation of services by developing and delivering Operations Service & Infrastructure improvement roadmap including simplification of landscape and utilising technologies such as automation, cloud services, optimisation of outsourcing services and partnerships.
* Ownership and champion of Technology Service standards across Technology organisation and promote continuous improvement using Digital methods and tools
Delivery of Infrastructure projects
* Deliver Infrastructure improvement and new service projects on time, to budget and quality across all Business Divisions and central services
* Support new contract delivery by providing required Infrastructure, End user computing and technology service introduction
* Integrate technology service operations for M&A activities aligned with growth plans
Stakeholder Management
* Maintaining transparency of Services through active review and communication of operational performance to SLAs to key stakehol...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:26
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Wyoming, Metro Market merged with The Kroger Company in 2015.
Today, we're proudly serving Metro Market customers in 16 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Metro Market family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Ability to handle stressful situations
Desired Previous Job Experience
* Retail Experience is preferred but not necessary
* Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
* Associate will strive for at ...
....Read more...
Type: Permanent Location: Mequon, US-WI
Salary / Rate: Not Specified
Posted: 2025-01-11 07:19:26
