-
Essential Duties and Responsibilities:
- Identify and determine business requirements and define processes, including clarification on any requirement discrepancies.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Review and edit requirements, specifications, business processes and recommendations related to new processes, functionalities, and/or proposed solutions.
- Process all Production Support Requests by receiving defect reports and cross-referencing the defect with the business requirements.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree
- 3+ years of experience in business analysis, systems analysis, operations analysis, or system implementation.
- Experience translating business needs into functional requirements, workflows, or business processes.
- Experience collaborating with business stakeholders and technical teams.
- Proficiency in Microsoft Word, Excel, PowerPoint, Visio, Access, and other business software applications.
Preferred Requirements
- Experience in healthcare, Medicaid, managed care, or HIPAA-regulated environments.
- Experience supporting Salesforce, Salesforce Service Cloud, or Salesforce Field Service.
- Experience with software implementations, system integrations, or enterprise applications.
- Salesforce, CBAP, CCBA, PMI-PBA, or related certification.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable ac...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:38
-
Essential Duties and Responsibilities:
- Identify and determine business requirements and define processes, including clarification on any requirement discrepancies.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Review and edit requirements, specifications, business processes and recommendations related to new processes, functionalities, and/or proposed solutions.
- Process all Production Support Requests by receiving defect reports and cross-referencing the defect with the business requirements.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree
- 3+ years of experience in business analysis, systems analysis, operations analysis, or system implementation.
- Experience translating business needs into functional requirements, workflows, or business processes.
- Experience collaborating with business stakeholders and technical teams.
- Proficiency in Microsoft Word, Excel, PowerPoint, Visio, Access, and other business software applications.
Preferred Requirements
- Experience in healthcare, Medicaid, managed care, or HIPAA-regulated environments.
- Experience supporting Salesforce, Salesforce Service Cloud, or Salesforce Field Service.
- Experience with software implementations, system integrations, or enterprise applications.
- Salesforce, CBAP, CCBA, PMI-PBA, or related certification.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable ac...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:37
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:37
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:33
-
Essential Duties and Responsibilities:
- Serve as a subject matter resource for customer inquiries received via telephone, interactive voice response (IVR), web based portals, or outreach activities regarding program information and services.
- Manage and support escalated enrollment cases and processes in accordance with established case resolution procedures.
- Respond to complex or sensitive customer concerns by applying program policies, procedures, and guidelines to determine appropriate actions or referrals.
- Accurately document customer interactions, case activity, outreach efforts, and actions taken in applicable systems.
- Navigate and utilize multiple systems, tools, and data sources to retrieve, review, compare, analyze, and verify customer or program information.
- Conduct outbound contacts to customers to obtain corrections, clarification, or required documentation to support case resolution or enrollment verification.
- Review and compare customer submitted documentation, including income or eligibility materials, against application data to verify accuracy and compliance.
- Apply program knowledge to educate customers on program offerings, eligibility requirements, enrollment options, and available services.
- Support customers throughout multiple phases of the application or service lifecycle, from enrollment through receipt of benefits or services.
- Identify issues, trends, or barriers impacting customer engagement or service delivery and report concerns to management or project staff as appropriate.
- Collaborate with internal teams, client escalation groups, and external partners to support effective resolution of customer issues and project objectives.
- Maintain confidentiality and security of customer, provider, and program information at all times.
- Meet or exceed established productivity, quality assurance, and performance standards.
- Attend required meetings and trainings and maintain up to date knowledge of programs, systems, policies, procedures, and compliance requirements.
- Perform other related duties as assigned by management.
- Conduct face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices
- Assist clients with the enrollment/transfer/disenrollment process
- Interface and maintain professional and positive relationships with HRA/LDSS county staff and clients
- Assist Call Center Operations and other departments as determined by project management to meet business needs
- Regular member of a processing unit within the Outreach department:
EEU
Data Entry
Manual Notices
- Conduct shadowing / training activities with new hires
- Works in assigned special projects
- Maintain Certified Application Counselor CAC active certification
- Conduct Certified Application Counselor (CAC) tasks in select counties
- Maintain updated knowledge of the New York Medicaid Choice Project
- Meet a...
....Read more...
Type: Permanent Location: Canandaigua, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:29
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:28
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:27
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:27
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:26
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:25
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:22
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:19
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:16
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:15
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:14
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:14
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:13
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:12
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:12
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:11
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:10
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:10
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:09
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:09
-
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset veterans.
- Receive incoming calls transferred from the call center.
- Communicate with potentially violent, homicidal and/or suicidal veterans.
- Process exam cancellations.
- Review pending no- show cases and processes them accordingly.
- Coordinate and processes reschedule as necessary.
- Review AMTIS Survey cards and follow up with veteran if necessary.
- Update status for pending no- show cases.
- Remove/edit no- show letters posted in error.
- Send clarification request via VBMS to communicate with the VA.
- Provide and assist qualifying Veterans with travel reimbursement guidelines.
- Gather, review, forward, and monitor Veteran travel reimbursement requests.
- Manage and update Provider complaints and OOA trackers.
- Gather information for in-home exam requests for severely disabled Veterans.
- Assist in requesting information from Veterans as needed by the quality control team.
- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CST, Monday-Friday for 3-4 weeks with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- After training, must be willing and able to work between the hours of 8:00 AM - 6:30 PM CST, Monday-Friday.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Military Service Required.
- High School Diploma or GED Required.
- VES Experience Preferred
- Relevant or helpful experience can include, but not limited to: crisis hotline or crisis intervention, behavioral health intake, military family/member services
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in det...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-10-22 10:57:08
