-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Lakeland, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:53
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:53
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Belton, US-MO
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:52
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We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's International Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker Associate in the International Private Bank, you are responsible for providing support to a Senior Banker in all facets of managing their books of business.
You will play a key role assisting a Senior Banker in new client acquisition and retention through a broad knowledge of investments, banking, trust services and financial planning.
Your primary goal is to enhance client experience and assist our resources with delivering a complete wealth management solution to clients.
Job Responsibilities
* Provide leverage to the Senior Banker on daily client priorities
* Support the Senior Banker during the sales process and ongoing client management, which includes reviewing and building pitch books, coordinating information, communicating with clients and executing on client needs
* Support the Senior Banker on client hierarchy and pipeline management
* Assist the Senior Banker in the sale of investments, banking and trust services including, but not limited to: asset allocation on structured portfolios, managed portfolios, brokerage accounts, portfolio reviews, deposit and loan solutions, basic trust and estate products, and identification of wealth planning opportunities
Required Qualifications, Capabilities, and Skills
* Bachelor's Degree required
* Fluent English and Portuguese
* Series 7 & 66 licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Sales/origination experience
* Coachable professional with good business acumen
Preferred Qualifications, Capabilities, and Skills
* MBA, JD, CFA, or CFP preferred
* Excellent communication skills
* Strong analytical and quantitative skills
* Ability to multi-task and manage priorities effectively
* Ability to learn proprietary software and databases; ability to master wealth planning software, including Planning Station modules, WA models, MAPS/CHART (as appropriate)
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competi...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:51
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Woodbury, US-MN
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:51
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: West Hollywood, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:50
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both Spanish and English fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
....Read more...
Type: Permanent Location: Aurora, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:49
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Kennewick, US-WA
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:49
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:47
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Join the Central Compensation Team as a trusted Compensation Associate, providing strategic solutions and expert guidance to Compensation and HR partners.
We are seeking a proactive self-starter who can work independently, brings controls and/or compensation experience, navigates uncertainty, and has strong Excel and broader reporting skills.
As a Compensation Associate on the Central Compensation Team, you will participate in a wide range of compensation-related activities and help ensure compliance with corporate governance and control requirements, including business resiliency, data retention and destruction, audit readiness, SOX/Core testing, and process documentation.
You will also review and approve data/system access requests to maintain appropriate controls.
Additionally, you'll contribute to special projects and other initiatives in support of broader Compensation team objectives.
Job Responsibilities:
* Work with appropriate HR specialists to understand and become expert in the requirements of JPMC's business resiliency plan management, data retention and destruction, data privacy and data store (shared drive and SharePoint) monitoring; communicate requirements and deadlines to team members and ensure team compliance
* Work with teams across various areas of compensation, product, talent, communication, change and control management to achieve efficiency and consistency across processes
* Participate in firmwide projects involving compensation, including policy reviews, changes in compensation practices, and systems' development involving multiple stakeholders
* Translate regulatory and policy governance/requirements into clear guidance for clients
* Provide oversight, guidance and support to the process and control owner of the Global and Executive Compensation CORE processes for Sarbanes-Oxley (SOX) and CORE control requirements, including the independent audit of key SOX and CORE controls
* Keep current with standard operating procedures to ensure Global Compensation's document library remains compliant.
Required Qualifications, Capabilities, and Skills:
* Relevant experience in HR/Compensation, Finance, or a controls-related field, with strong critical thinking, analytical, and problem-solving skills
* Strong systems aptitude, including advanced proficiency in MS Excel and other Microsoft tools (including PitchPRO)
* Self-directed and change-oriented, able to adapt to shifting priorities and manage multiple competing demands effectively
* Proven ability to research, evaluate, and synthesize information with attention to detail
* Strong relationship-building skills, with the ability to partner effectively within and beyond the immediate team
* Adept at identifying and implementing process improvements that save time, streamline workflows, and automate manual tasks-leveraging AI where it adds value
* Exhibits a high level of discretion and integrity, with experien...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:46
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Join the team that will build and lead a high-performing team of analytics leaders, data scientists, and analysts to shape the strategic direction of JPMorgan Chase insurance agency business ensuring AI is not an afterthought but the foundation upon which the business is built.
As a Business Insurance Data Science Executive Director, within Data and Analytics Team, you will define the analytics and AI vision for a business being built from zero to one and partner closely with Insurance, Product, Distribution, and Technology leaders to architect AI-native capabilities that inform how we enter markets, design products, acquire and serve customers, and grow agency relationships.
Job Responsibilities:
* Define and execute the end-to-end analytics and AI strategy for the Business Insurance division, establishing the foundational data infrastructure, team structure, and analytical roadmap from inception with an AI-first orientation and architect AI-native solutions across the insurance value chain-ensuring that market entry strategy, agency distribution, product development, pricing, customer acquisition, and retention are powered by intelligent, data-driven systems from the outset.
* Partner with Insurance, Product, Marketing, and Technology leaders to translate business questions into analytical and AI-driven frameworks, delivering insights and automated capabilities that directly inform GTM decisions, product launches, and growth strategies.
* Design and deploy AI and machine learning models that support agency performance management, customer segmentation, cross-sell and upsell optimization, lifetime value estimation, and real-time decisioning.
* Identify and implement generative AI, agentic AI, and automation opportunities across the business-including intelligent document processing, conversational interfaces, content generation, and AI-assisted workflows for agents and customers.
* Design and implement measurement frameworks and experimentation programs (A/B testing, causal inference) to evaluate product-market fit, marketing effectiveness, and AI model performance.
* Develop competitive intelligence capabilities, leveraging internal and external data to benchmark performance, identify market white space, and inform strategic planning.
* Lead analytics and AI for customer experience, identifying friction points, optimizing digital and agent-assisted journeys through intelligent personalization, and delivering actionable recommendations to improve satisfaction and conversion.
Required Qualifications, Capabilities, and Skills:
* Master's or PhD in a quantitative field; 10+ years of analytics and AI experience
* Experience building and scaling analytics/AI teams from the ground up, including managing managers
* Deep expertise in machine learning, predictive modeling, experimentation, and statistical inference
* Track record of translating AI capabilities into measurable busines...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:45
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:45
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The AI Research (AIR) team, part of JPMorganChase's Chief Analytics Office, is a multidisciplinary group advancing finance through cutting-edge AI research and development.
AIR has a proven track record in publications, patents, and projects, partnering with business leaders and academic institutions to deliver innovative solutions in AI agents, multimodal processing, synthetic data, and optimization.
The team's work streamlines financial services, enhances forecasting and planning, optimizes strategy, and drives trustworthy, cost-effective solutions for the global bank.
As an AI/ML Product Marketing Associate in the AI Research team, you will lead the development and execution of marketing and communication campaigns to drive awareness and adoption of AIR's innovations across JPMorganChase's 200,000+ employees.
You will identify and target key business audiences, distill complex AI/ML research into actionable, commercially relevant messaging, and translate technical concepts into clear communications that support business objectives.
In this role, you will also position the AI Research team as a trusted expert across all lines of business, reinforcing the teams impact and value to the firm and ensuring AIR's advancements are understood, valued, and leveraged to drive meaningful outcomes.
Job responsibilities
* Planning: Assist in defining and executing marketing campaigns for new solutions and measure efficacy against Key Performance Indicators (KPIs).
* User Engagement: Assist in developing programs aimed at securing existing users and acquiring new users including messaging, collateral, events, increasing our engagement with them and measuring the efficacy of such programs.
* Stakeholder Management: Assist in developing client and executive narratives and presentations, case studies, and content such as blogposts and videos, all designed to accelerate the business momentum to better engage stakeholders.
* Project Support: Assist in executing marketing related tasks within the scope of a larger product or project, under guidance from the manager.
Required qualifications, capabilities, and skills
* Bachelor's degree in marketing.
* Minimum of 2 years' experience in product management, product marketing, strategy consulting or related fields through full time roles, internships or projects.
Preferred qualifications, capabilities, and skills
* Experience marketing AI/ML products, solutions, or research.
* Exposure to working with product managers and/or research scientists.
* Technical aptitude to quickly understand and communicate new technologies.
* Hands-on experience using creative tools (e.g.
video editing software, Adobe, Figma).
* Creative mindset with appetite for experimenting with new marketing approaches for technical solutions.
* Strong program management and communication skills and passion for marketing, AI, technology, or related fields.
* Ability to work in am...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:44
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If you are passionate about providing comprehensive account servicing support and exceptional client experience for the merchant clients of JPMorgan Chase, you have found the right team.
As a Client Ops Manager within Merchant Services, you will be responsible for leading an Account Management team.
You will be responsible for partnering and collaborating with the leadership team across the Account Management space to ensure consistent processes and controls are followed.
You will supervise the Account Management team and effectively lead Account Managers in providing excellent and efficient service to our merchants.
You will also be responsible for interacting with and supporting Relationship Managers and their leadership and developing strong relationships built on a foundation of trust and accountability.
Job Responsibilities:
* Demonstrate excellent understanding of the purposes and operations of the organization and business initiatives.
* Manage the performance management cycle including regular feedback, coaching, and performance excellence.
* Maintain effective and standard operational processes.
* Navigate systems and tools, and partner with cross-functional, cross U.S.
teams to solve client problems.
* Operate within established risk parameters/tolerances, and meets internal/external risk and compliance obligations, including completion of required training.
* Display confident client presence via phone and email with the ability to deliver exceptional customer experience by acting with a customer first attitude.
* Provide thoughtful leadership, proactive insights and consultation on strategies to clients within the portfolio, and identifies opportunities for Wholesale Payments collaboration to deliver the full value of the firm.
* Identify business trends using real data, meet project deadlines, follow up on results
* Provide timely responses to client inquiries and assist client in all manners of troubleshooting or maintenance.
* Compile relevant, accurate data into reports or presentations for Relationship Managers, clients, senior management.
Required qualifications, capabilities, and skills:
* Practicing professional and superior interpersonal skills in all interactions with team, other senior leaders across multiple business segments, and internal and external customers.
* Generating documents of record in support of process streamlining and simplification.
* Understand and assess client needs, troubleshoot issues, quantify downstream impacts.
* Research, champion, advocate and follow through on issues/questions along with having exceptional verbal and written communication skills and strong presentation skills.
* Demonstrated ability to anticipate clients' issues, own problems on clients' behalf, and follow through with commitments.
* Ability to build relationships with clients, internal partners, colleagues, and peers to achieve desired outcome...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:44
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: New Paltz, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:43
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Spring, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:42
-
[Intro Marketing Language - max of 3 sentences]
Are you someone who has a knack for story-telling with financial data and is strategic, analytical and energetic? Do you enjoy building relationships, working with data, solving problems and driving results in a fast-paced environment where collaboration & strategic thinking are the norm?
[Job Summary - max of 4 sentences]
Join the Product, Experience, and Technology ( PXT ) Finance & Business Management team for an exciting opportunity to optimize business performance by helping to drive key initiatives.
As a Vice President (603) supporting Design & Customer Experience (DCE), you will act as a trusted advisor and counterweight to senior leaders and stakeholders and will be responsible for identifying, escalating, and mitigating business and financial risks to planned spend.
You will provide financial and strategic analysis, oversight and coordination of budgeting and forecasting, financial control, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g., dashboards), and advise line of business Chief Financial Officers on opportunities to increase profitability and efficiencies, alongside other ad hoc projects as needed.
Job Responsibilities [Max of 11 bullets allowed.
Each bullet should begin with a verb]
* Coordinate financial budgeting & forecasting and produce reporting and analysis related to the Design and Customer Experience operating expenses and headcount
* Serve as a liaison between finance organizations (lines of business, functional Chief Financial Officers, and other) support teams in order to provide impactful reporting, planning and insightful analyses
* Produce presentations, analysis and supporting materials for key internal clients including senior management
* Create, maintain and review financial models and analyses (both recurring and ad-hoc)
* Ensure accuracy and timeliness of all financial reporting, system updates and presentations
* Provide updates on progress vs.
key metrics
* Conduct \"deep dive\" analyses on key issues to determine root cause and propose solutions
* Collaborate with business partners to ensure the timely, accurate and effective delivery of recurring and ad-hoc initiatives
* Enhance controls and streamline processes, introducing automation where possible
* Build and maintain strong relationships with key business stakeholders
* Participate and support ad-hoc special projects and requests as needed
Required qualifications, capabilities, and skills [Max of 11 bullets allowed.
Avoid words such as "preferred", "preference", "nice to have" or "a plus" in this section]
* Bachelor's degree in Finance, Accounting, Economics, or related field
* 7+ years of work experience in Finance, Business Management or Chief of Staff roles
* Advanced skills in Excel and PowerPoint
* Highly motivated self-...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:42
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Frankfort, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:41
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Novato, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:40
-
Join the Payments Controller team within the Corporate & Investment Bank (CIB).
As a Product Controller, you will help ensure the accuracy, integrity, and timeliness of the firm's books and records, with a focus on general ledger, financial reporting, and a strong control environment.
You will partner with stakeholders across Finance, Operations, Technology, and the business to support month-end close activities, perform analytical review of financial results, and drive adherence to firmwide control standards.
You will join a high-impact Payments Controller team supporting a dynamic and growing global business.
Location: Newark, DE | Work Model: Full-time, In-office
Job Family: Finance & Business Management (F&BM)
Job Profile: Controller - Product Controller Associate (601)
Key Responsibilities
- Support month-end and quarter-end close processes, including preparation of journal entries, account reconciliations, and variance analysis
- Perform analytical review of P&L and Balance Sheet, identifying key drivers, trends, and potential risks
- Prepare financial reporting and support management commentary for internal stakeholders
- Ensure adherence to legal entity control standards, including substantiation, documentation, and governance requirements
- Support marketing and business accrual processes to ensure completeness and accuracy of expense recognition
- Partner with cross-functional teams to resolve control and reporting issues in a timely and accurate manner
- Assist in strengthening controls supporting financial reporting and new business initiatives
Required Qualifications
- 2-4+ years of experience in Product Control, Financial Control, Accounting, or a related field
- Bachelor's degree in Accounting , Finance, Business, or a related discipline
- Basic understanding of financial statements (Income Statement and Balance Sheet) and financial accounting concepts
- Experience supporting month-end close processes in a financial services environment
- Strong analytical and problem-solving skills with a focus on accuracy and control
- Strong communication skills and ability to build effective working relationships
- Working knowledge and basic proficiency in Microsoft Excel and PowerPoint
Preferred Qualifications
- Exposure to legal entity reporting and control frameworks
- Familiarity with marketing accruals or expense management processes
- Basic understanding of data analytics and emerging AI concepts applied to finance
- Experience with CDGL, Anaplan/Essbase, and Paragon
- Experience with financial reporting tools and systems
JPMorgan Chase & Co.
is an equal opportunity employer and places a high value on diversity and inclusion.
We encourage candidates from all backgrounds to apply.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under t...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:39
-
CIB Markets Technology - Product Manager, Vice President
MDL | Markets Data Lake
About the Platform MDL (Markets Data Lake) is the strategic data mesh for CIB Markets - connecting data producers and consumers across the firm to enable data-driven decision making at scale.
The platform is evolving beyond data infrastructure into an intelligent analytics platform, integrating AI-powered capabilities, agentic workflows, and conversational analytics to serve a growing ecosystem of internal clients.
Role Overview
As a Product Manager at the Vice President level, you will own end-to-end product delivery for one or more areas of the MDL platform.
You will act as the voice of the customer - working backwards from real user outcomes to define what gets built, why, and what success looks like.
You will operate at the intersection of business strategy, data engineering, and AI - translating complex platform capabilities into tangible value for stakeholders across CIB Markets.
This is not a coordination role.
We are looking for someone who connects the dots across business, technology, and user context - challenges direction before committing, brings ambitious ideas and defends them, and holds accountability for outcomes - not just delivery.
Work is done when someone not in the room can trust it and act on it.
Job Responsibilities
- Shapes and advocates for the product vision, strategy, and roadmap for assigned MDL capabilities, ensuring alignment with business objectives and the platform's evolution toward a data mesh and AI ecosystem.
- Work backwards from customer outcomes to define requirements, acceptance criteria, and deliverables - from discovery through launch and post-release measurement.
- Own and prioritize the product backlog; define scope and milestones in partnership with engineering and delivery.
Translate priorities into clear, outcome-driven work.
- Partner with data engineers, data scientists, business analysts, and senior stakeholders to define scope, agree on success criteria, and drive alignment across cross-functional teams.
- Lead product management for AI-powered capabilities - including LLM-based tools, agentic workflows, and conversational analytics - from concept through production.
- Define and track KPIs and adoption metrics; use data to continuously re-evaluate priorities and improve platform impact.
- Identify and mitigate risks, dependencies, and impediments proactively - escalate early, resolve fast.
- Ensure successful launches through documentation, training, and stakeholder communications.
Required Experience and Skills
- Proven track record leading product management for data platforms or technical software at scale; acts as the senior product voice in cross-functional settings.
- Deep customer voice - represents end user needs with conviction; distinguishes what users ask for from what they actually need.
- Strong command of discovery and prioritization frameworks; working backwards methodology experience pref...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:39
-
JPMorgan Chase is seeking a dynamic and visionary Executive Director to serve as Head of High-Net-Worth Card Hospitality.
As an Executive Director within the High-Net-Worth Card team, you will lead the strategy, operations, and client experience for our HNW cardmember hospitality programs.
This senior leadership role is a front-facing, relationship-driven role focused on driving best-in-class standards and delivering exceptional quality in service while ensuring alignment with JPMC brand values, operational standards, and HNW cardmember expectations.
Job Responsibilities
* Provide strategic and tactical operational oversight and ensure consistent execution of all operating standards, policies, and procedures across all aspects of the hospitality program.
* Oversee Food & Beverage management team, operating budget, and internal partner relationships to ensure exceptional service and operational efficiency.
* Lead the client experience strategy including concierge team management and services, reservations, all white glove touchpoints, and CRM initiatives to deliver a seamless and personalized client journey.
* Manage guest feedback, escalation processes, and recovery strategies to ensure client satisfaction and continuous improvement.
* Oversee membership operations, including reporting, invoicing, analytics, and process optimization to support growth and retention.
* Manage and analyze financial performance, identify key trends and risks, and implement corrective actions to achieve budget targets.
* Provide oversight for all aspects of facilities management and client service, ensuring hospitality environments meet the highest standards of quality and safety.
* Own SLA management, ensuring all partner and vendor deliverables are executed to standard and deliver on service commitments.
* Lead the creation, development and delivery of training programs, executive briefings, and strategic communications to articulate product value, ensuring seamless integration and alignment with JPMC standards.
* Cultivate and sustain executive-level relationships, acting as a trusted advisor and facilitating transparent communication and strategic feedback between CCB and operating partners to support JPMC integration.
* Provide regular reporting to senior leadership on budgets, operations, cardmember feedback and strategic recommendations, driving continuous improvement.
Required qualifications, capabilities, and skills
* 10+ senior leadership experience in luxury hospitality operations or premium high-touch service leadership with a focus on HNW clientele.
* Proven track record leading teams in complex and premium client-facing environments.
* Strong financial acumen and cost control experience with managing operating budgets and vendor contracts.
* Exceptional leadership and team management skills, with the ability to inspire and mobilize cross-functional teams.
* Strategic th...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:38
-
Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution.
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships that make our product value propositions a reality.
Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team.
The Data Platforms team sits at the core of Consumer & Community Banking's data ecosystem, serving thousands of users across multiple business lines.
We're builders, not bureaucrats.
Our team moves fast, embraces AI-driven ways of working, and believes that operational excellence isn't about checking boxes - it's about creating the conditions where great people do their best work.
We value curiosity over credentials, initiative over instructions, and impact over activity.
Job responsibilities
* Drives product adoption, expansion, and retention activities to maintain a healthy customer base
* Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features have on our customers' business needs
* Guides customers through the onboarding process and sets up the product according to customer requirements, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements
* Tracks key success metrics and provides data and feedback to the Product team to inform new features and priorities
* Act as the primary advocate for data platform users, ensuring strong adoption and continuous feedback into the roadmap
* Drive a high-performance team culture through effective onboarding, operating rhythms, and accountability standards
* Lead adoption of AI-enabled workflows, aligning with governance and driving meaningful productivity gains
* Oversee program execution across initiatives, tracking priorities, dependencies, and delivery progress
* Define and manage key metrics and reporting to connect platform outcomes to business impact
* Coordinate clear, timely communications for incidents, service updates, and operational changes
* Build strong relationships with senior stakeholders and partners to drive alignment and informed decision-making
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in customer success roles in product or technology
* Demonstrated ability to influence product adoption and customer retention
* Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels
* Proven ability to learn new technologies and teach it to others
* 7+ years of experience in progra...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:37
-
Chase Auto is a leader in auto financing, with over $85 billion in assets and partnerships with 75% of U.S.
franchised automotive dealers.
As part of the JPMorganChase franchise, we serve vehicle manufacturers, auto dealers, and consumers with a suite of financial products and services-from retail lending and captive financing to commercial solutions such as floorplan products and treasury services (deposits, cash management, and payment processing).
As the Event Marketing Vice President within Chase Auto, you will be responsible for developing and delivering strategic event and experiential marketing programs that deepen relationships across the auto industry and drive meaningful client and prospect engagement.
You will lead end-to-end event planning and execution, partnering closely with Chase Auto Marketing Strategy Leads; Private Label Captive Finance brand managers; OEM auto partners; xLOB partners; and vendors to deliver integrated programs aligned to business goals.
The VP also owns measurement/ROI, executive-ready reporting, and adherence to required policies, procedures, and controls.
Job Responsibilities
* Develop and deliver strategic event and experiential programs that drive meaningful interactions with clients and prospects and support business growth across events of various sizes and formats (in-person and virtual).
* Own end-to-end event delivery, where applicable, including ideation, plan development, agenda creation, content development, speaker sourcing and readiness, logistics, on-site execution, and post-event follow-up.
* Serve as the marketing coverage lead for Auto Marketing events, supporting local/regional initiatives and large-scale/national programs as needed.
* Coordinate integrated workstreams across creative/content, event operations, vendor management, and execution to deliver a seamless, high-quality program experience.
* Manage vendor, agency, and venue relationships, including sourcing, negotiation, contracting support, performance management, and post-event evaluation to ensure quality and cost-effectiveness.
* Track and manage event budgets with ongoing monitoring, reconciliation, and reporting; optimize spend and resource allocation.
* Coordinate with internal compliance/controls and required review processes to ensure all activities adhere to applicable policies and procedures (e.g., ad review tools and Legal & Compliance reviews).
* Own event technology execution (e.g., RSVP and virtual event platforms) and ensure alignment with marketing and communication channels for a seamless attendee experience.
* Develop post-event follow-up strategies (communications, feedback collection, lead/next-step coordination) and ensure timely pre- and post-event reporting to stakeholders.
* Support risk assessments, contingency planning, and on-site issue resolution to protect the customer experience and business outcomes.
* Stay current on experiential/event trends...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:37
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: The Colony, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-23 09:45:36
