-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:41
-
Reporting to the Director, US Tax, this 100% remote role is responsible for U.S.
tax compliance and tax accounting for the US operations within the organization.
The ideal candidate will become a key member of the Company’s tax department which provides critical expertise, consultation and counsel to the various entities and business groups.
WHAT YOU WILL DO
* Prepare U.S.
Federal and State corporate income tax returns and related working papers
* Prepare U.S.
Federal and State tax extensions and instalment calculations, and coordinate payments to relevant tax authorities
* Prepare all required U.S.
tax compliance forms for foreign entities, such as Forms 5471s, 5472s, 1120Fs as well as calculations for GILTI and FDII
* Prepare the quarterly and annual US income tax provision under IFRS including preparation of account reconciliations for US income tax accounts
* Correspond with various U.S.
tax authorities as well as respond to tax notices received
* Help the tax function manage tax requests that arise from internal team members and business functions
* Perform other duties and projects as assigned by the Director, US Tax, including ad-hoc research and analytics as required for U.S.
operations
* Assist with Purchase Price Allocations and drafting Forms 8594 and 8883
* Calculate earnings and profits and maintain tax attribute data
WHAT WE ARE LOOKING FOR
* Bachelor’s degree in accounting, Finance, or a related field.
* Over 3 years of relevant tax-related experience
* Must have US income tax software (OneSource) experience
* Strong computer and data analysis skills including intermediate Excel skills (using pivot tables, basic charts/formula)
* CPA certification is a plus but not required.
WHAT WILL MAKE YOU STAND OUT
* Team-player with excellent communication, organizational, and problem-solving skills
* Ability to manage multiple filings in a fast-paced environment
* Possess enthusiasm for the profession and ongoing learning with a desire to take on new tasks
* Comfortable with or enthusiastically willing to learn new technology platforms
WHAT WE OFFER
* Three weeks' vacation (four weeks after three years and five weeks after seven years) plus five personal days
* Comprehensive Medical, Dental and Vision coverage from your first day of employment
* Financial and professional development support for CPA candidates and members
* Employee stock ownership and RRSP matching programs
* Lifestyle rewards program
* Flexible work options
* Performance driven organization with many opportunities for advancement
* And more!
COMPENSATION DETAILS
The potential salary range for this role is $70,000 to $90,000 per year, with eligibility for bonus or merit program.
Final compensation will be based on experience, skills, market conditions, and internal equity.
We offer a competitive Total Rewards program including hea...
....Read more...
Type: Permanent Location: Ottawa, CA-ON
Salary / Rate: 100000
Posted: 2026-03-13 08:21:40
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but not necessary
We continuously accept applications for roles like the one posted.
Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.Essential Job Functions:
• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Asso...
....Read more...
Type: Permanent Location: Lake Orion, US-MI
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:40
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998.
Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our QFC family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (spe...
....Read more...
Type: Permanent Location: Port Townsend, US-WA
Salary / Rate: 21.265
Posted: 2026-03-13 08:21:39
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:38
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:38
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:37
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:37
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:36
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:35
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:35
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:34
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:33
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:33
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:32
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:31
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:31
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:30
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:30
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:29
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:28
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:28
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:27
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:26
-
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Essential Duties and Responsibilities:
- Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
- Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
- Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
- Accountable for the Contact Center implementation and support during all stages of the project life cycle
- Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
- Ability to work unscheduled hours in case of emergency work/outages
- Follow department implementation standards and Change control processes
- Analyze existing and new voice and data networks (as needed) and recommend solutions
- Create/modify artifacts and deliverables, including the change management process
- Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job Specific Minimum Requirements:
- Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline
- 5 years relevant experience required; 6+ years preferred
- Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
- Ability to develop and execute a strategic technology vision that aligns with and supports business goals
- Strong leadership skills with experience managing and mentoring senior technical teams
- Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
- Call flow development experience in Genesys Architect tool
- Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
- Software Development experience in Java and C#.NET, Python, PHP, web application dev...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-03-13 08:21:26
