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Career Summary
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any o...
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Type: Permanent Location: Easton, US-PA
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:45
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Join our team and shape the future of digital payments.
Be at the forefront of revolutionizing payment operations, driving efficiency, and enhancing our financial systems.
Unlock your potential and make a meaningful impact in a fast-paced and innovative environment.
As an Alternative Payments Operations - Associate within Payments Operations at JPMorgan Chase, you will play a pivotal role in enhancing our payment operations framework by streamlining processes, implementing new technologies, and developing operational functions.
You will manage payment processing across various products, ensuring smooth fund transfers and reconciling purchase and sales options, futures, or securities, while leveraging your proficiency in automation, cybersecurity, and anti-fraud awareness to ensure security and efficiency.
Your ability to manage stakeholders, influence decisions, and handle conflicts will drive mutually beneficial outcomes, and your strategic planning skills will guide our direction and resource allocation decisions.
Additionally, your proficiency in AI/ML will be utilized to solve complex problems and enhance processes, applying your knowledge in market product and process improvement to optimize operations.
The Alternative Payments POD Operations team is part of CIB's Digital & Platform Services (D&PS) that provides operations support to clients on innovative payment products globally and provides 24x7 coverage.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally.
Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm.
Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Job responsibilities
* Lead teams responsible for operational processes within the payments lifecycle by setting priorities, directing workflows, and monitoring performance against established metrics.
* Oversee payment processing operations, setting daily production goals, delegating work, and implementing action plans to achieve strategic priorities, high productivity, quality, and enhanced client experience.
* Manage daily operations, resolving production or quality issues, escalating process delays to management, and ensuring key control tasks are executed on business initiatives.
* Apply strategic thinking and sound judgment in decision-making, while leveraging leadership, communication, and conflict resolution skills to build collaborative and engaged teams.
* Participate in fraud detection and prevention, mitigating financial and reputational risks, and assist in strategic initiatives to align resource allocation with long-term goals.
* Lead or contribute to projects related to client experience, process optimization, and provide expertise in automation, risk manag...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:44
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Career Summary
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any o...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:42
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Role Overview
Join our dynamic AI team to design, develop, and deploy cutting-edge machine learning and AI solutions.
You will work on scalable backend systems, real-time prediction models, and advanced automation flows, driving measurable business impact across multiple domains.
You will also ensure that AI models and workflows adhere to cybersecurity best practices.
Key Responsibilities
* Lead the end-to-end design, development, and deployment of machine learning models and platforms, including LLMs, GANs, and recommendation engines.
* Design, develop, and fine-tune AI/ML models for real-time user behavior prediction, churn reduction, and customer experience automation.
* Apply RAG concepts, prompt engineering, anomaly detection, and changepoint detection to solve complex business problems.
* Develop and maintain scalable cloud-native applications on AWS, Azure, or Google Cloud.
* Build robust and scalable APIs for integrating machine learning models and backend systems.
* Collaborate with cross-functional teams for model experimentation and solution integration.
* Implement cybersecurity controls to safeguard AI workflows and ensure compliance.
Required Skills
* Formal training or certification and 3+ years of experience with AI models and workflows
* Advanced proficiency in Python and relevant libraries (Pandas, NumPy).
* Hands-on experience with frameworks and libraries including TensorFlow, PyTorch, BERT/LLMs, Hugging Face, OpenCV, scikit-learn, SKLearn, Pandas, Flask, and React.
* Expertise in cloud and DevOps technologies, including AWS, Google Cloud, Azure, Docker, Kubernetes, Jenkins, and GitLab.
* Skilled in working with databases such as MySQL, MongoDB, PostgreSQL, and NoSQL systems.
* Strong background in data science and AI, covering deep learning, NLP, GenAI, RAG concepts, prompt engineering, and data visualization.
* Experience in secure coding, model validation, and data privacy.
* Excellent problem-solving, communication, and teamwork skills.
Preferred Skills
* Experience with LLM fine-tuning, prompt engineering, and multi-modal AI integration.
* Familiarity with CI/CD pipelines and automation tools.
* Knowledge of frontend frameworks (React, Next.js).
* Certifications in AI/ML, Kubernetes, AWS, or cybersecurity.
* Exposure to cybersecurity frameworks and compliance standards.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role,...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:38
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As Lead Security Engineer, you will design and optimize large-scale AI/ML platforms and LLM-powered applications.
You will lead the architecture of end-to-end solutions, integrate advanced cybersecurity measures, and collaborate with teams to deliver high-impact AI capabilities for enterprise environments.
Key Responsibilities
* Architect and deploy state-of-the-art LLM architectures (e.g., GPT, LLaMA, Mixtral) using techniques like LoRA and RLHF for domain-specific tasks.
* Develop advanced prompt engineering strategies and orchestrate LLM-powered applications using frameworks like LangChain or LlamaIndex.
* Design and manage data pipelines for collection, cleaning, and preparation of high-quality datasets.
* Implement Retrieval-Augmented Generation (RAG) systems, managing vector databases and embedding models.
* Build and maintain scalable, secure inference pipelines while continuously monitoring for model drift.
* Apply optimization techniques such as quantization and pruning to improve model efficiency.
* Ensure all AI solutions meet cybersecurity standards and compliance requirements.
* Stay current with advancements in NLP, transformer architectures, and generative AI research.
Required Skills
* Formal Training or certification with 5+ years of experience in high-impact AI capabilities for enterprise environments.
* Advanced proficiency in Python and deep learning frameworks (PyTorch, TensorFlow, JAX).
* Strong understanding of transformer architectures, LLMs, and Hugging Face ecosystem.
* Hands-on experience with frameworks and libraries including TensorFlow, PyTorch, BERT/LLMs, Hugging Face, OpenCV, scikit-learn, SKLearn, Pandas, Flask, and React.
* Experience with cloud-based ML platforms (AWS Sage Maker, Google Vertex AI, Azure ML), containerization (Docker), and orchestration (Kubernetes).
* Hands-on experience designing and deploying RAG systems using Lang Chain, Llama Index, Pinecone, or Faiss.
* Expertise in secure model deployment, access control, and data governance.
* Excellent leadership, communication, and collaboration skills.
Preferred Skills
* Experience with multi-modal AI integration and advanced optimization techniques.
* Familiarity with CI/CD pipelines, automation tools, and frontend frameworks.
* Certifications in AI/ML, cloud platforms, Kubernetes, or cybersecurity.
* Advanced degree (master's or PhD) in Computer Science, AI, Data Science, or related field.
* Exposure to regulated industries and compliance frameworks.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial ba...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:36
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Sandy, US-UT
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:36
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Become an integral part of Consumer & Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As a Senior Administrative Assistant in Consumer & Community Banking, you will need to work well in a team environment, be able to represent the manager and group with professional courtesy and acumen and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least three years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid option
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fi...
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Type: Permanent Location: Lake Oswego, US-OR
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:34
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Market Director of Wealth in J.P.
Morgan Wealth Management, you will create a culture of excellence and an environment that meets a high standard of customer service and excellence within the community by building deep relationships and delivering an exceptional customer experience.
In this role, you will play a key role in promoting our customer obsessed culture.
We make it easy to bank and invest when, where and how our customers want.
You will lead a team of a Financial Advisors who service a wide range of clients, from those just starting to save to those with significant wealth.
Job responsibilities
* Have a passion for our customers which results in all of our employees meeting and exceeding our customer expectations and creating a customer obsessed culture
* Identify opportunities to attract and recruit Advisors, improve performance of existing Advisors and ensure talent and performance strategies are in place to coach, develop and promote Advisors
* Drive integration with partners from Branch Management, Business Banking and Home Lending to give our customers access to solutions, strategies and expertise to give our customers one place to meet all of their financial need
* Be a visionary who influences the use of technology to meet the customers' needs of today and the future; Set the tone of commitment to diversity and inclusion
* Closely partner with the Supervisory Manager and be expected to manage all day-to-day administrative, supervisory and operational aspects for the business in order to achieve our strategic objectives for a designated territory
* Create a culture of risk and control that acts with appropriate understanding and urgency; with ultimate responsibility to safeguard our customers and our business
* Be proactive; take initiative to identify solutions, has entrepreneurial business spirit and executes with a sense of urgency
Required qualifications, capabilities, and skills
* At least 5 years of Advisor management experience required, coupled with a proven track record of developing and coaching high performing Advisor team
* Ability to travel 50% of the time
* A valid and active FINRA Series 7, 66 (or equivalent) is required
* A valid and active FINRA Series 9/10 (or equivalent) is required and must be obtained or retained within a 60 day condition of employment
* Proven ability to recruit, source and attract internal and external Advisor talent by building a...
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Type: Permanent Location: Pepper Pike, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:33
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Job Summary
As a Senior Real Estate Appraiser in the Valuation Services Group, you will leverage your expertise to deliver high-quality appraisals for multifamily and mixed-use commercial properties.
You will collaborate with a dedicated team, receive comprehensive support, and gain hands-on experience that prepares you for future opportunities within our firm.
Together, we ensure our appraisal reports meet rigorous quality standards and drive excellence in real estate valuation.
Job Responsibilities
* Appraise 5+ unit multifamily residential, mixed-use, and commercial properties to estimate market value for financial related transactions in accordance with internal policies/procedures, industry standards and regulatory requirements (USPAP & FIRREA)
* Interview Real Estate market participants for rent and sales surveys, and analyze subject properties
* Manage time effectively to meet service level deadlines
* Understand building construction types, flood/environmental hazards, earthquake and zoning conditions (as pertinent)
* Perform administrative tasks that support the commercial real estate appraisal process
* Make risk-based decisions and collaborate with stakeholders to ensure appraisal reports are complete, accurate, credible, and reasonable based on sound real estate methodology
* Apply sound real estate appraisal methodology to all assignments
Required Qualifications, Capabilities, and Skills
* Bachelor's degree from a four-year college
* State Certified General Appraiser License
* At least 3 years of experience appraising multifamily residential, mixed-use, or commercial properties
* Strong analytical, business writing, and oral communication skills
* Excellent critical thinking and problem-solving abilities
* Computer/technology knowledge as well as a proficiency in MS Word, Excel and Outlook (Microsoft Office Suite)
* In-depth knowledge of local real estate market trends and neighborhoods
* Commitment to ongoing development of market knowledge and awareness of national real estate trends
Preferred Qualifications, Capabilities, and Skills
* Experience with Discounted Cash Flow programs and methodologies
* Background in appraising properties for financial institutions
* Designation qualifications is a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesse...
....Read more...
Type: Permanent Location: Schaumburg, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:29
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Bethel Park, US-PA
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:26
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Join the Chase Banking Payments team and help deliver a best-in-class wire customer experience.
As part of a dynamic and rapidly evolving group, you'll drive operational excellence, collaborate with talented colleagues, and contribute to innovative solutions that meet the growing needs of our clients.
Be part of a team that values organization, customer focus, and continuous improvement.
As an Associate in the Wires Product Operations team, you will play a key role in supporting the end-to-end operations of both incoming and outgoing wires across all channels, applications, and segments.
You will partner with Wire Product Owners and experts across the business to ideate and deploy solutions, manage issue resolution, and deliver strategic projects that enhance the wire customer experience.
Your focus on process excellence, controls, and collaboration will help drive improvements for our clients.
Job responsibilities
* Support end-to-end product operations for the Wires product, ensuring seamless execution across all channels.
* Lead executive escalations, including research, partner engagement, and communication to senior leaders.
* Manage research and responses for internal employee feedback requests and investigate customer complaints.
* Coordinate issue management by opening, tracking, and resolving issues from end to end.
* Support major incident activities by joining triage calls, representing the Wires Product, and providing timely updates through resolution.
* Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions.
* Communicate effectively to all levels of the organization, including executive leadership.
* Ideate creative customer experience solutions with partner operations teams.
* Deliver strategic projects to improve customer experience.
* Collaborate with cross-functional teams to ensure successful execution of operational enhancements.
* Maintain a controls-focused approach to ensure compliance and process integrity.
Required qualifications, capabilities and skills
* 3+ years of professional experience.
* Proven track record of managing production and operational issues.
* Strong organizational skills and effective verbal and written communication skills.
* Ability to analyze opportunities, recommend solutions, and communicate them clearly.
* Strong influencing, partnership, and collaboration skills to drive cross-functional teams.
* Ability to work productively in a matrix management organization.
* Experience supporting product development.
* Positive, team-oriented attitude.
* Controls-focused mindset.
Preferred qualifications, capabilities and skills
* Financial services experience
* Experience in payments or wires.
* Experience in analytics.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achi...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:25
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Join our Data and Analytics Sales team as a Sales Senior Associate or Junior Vice President, where you will play a key role in selling Evaluated Pricing and Fixed-Income indices to a diverse client base.
Utilize your expertise to expand our client base and nurture existing relationships, driving business results, and contributing to our innovative product offerings.
Collaborate with product partners and research teams to deliver tailored solutions and stay ahead of industry trends.
Job Summary:
As a Sales Senior Associate or Junior Vice President within the global Data and Analytics Sales team, you will mainly be responsible for selling Evaluated Pricing from PricingDirect and Fixed-Income Indices to existing clients and identifying new areas and regions of incremental growth opportunities.
Unlike other sales roles the learning curve for this team is demanding as there is less reliance on "reverse" inquiry and more proactive prospecting and selling.
Your primary responsibilities will include acquiring new clients, managing relationships, and collaborating with product partners.
Additionally, you will support institutional sales teams, perform competitor analysis, and lead client workshops to influence and develop our product roadmaps based on the "Voice of Client" feedback.
J.P.
Morgan's PricingDirect Inc.
has been delivering independent, reliable valuations and analytics services across fixed income and derivatives worldwide for over 20 years.
PricingDirect provides valuations to 90% of the top 50 mutual funds and 80% of the top 20 banks by AUM.
J.P.
Morgan's Global Index Research Group offers market-leading benchmarks for various bond market segments, including government bonds, corporate bonds, emerging market debt, and structured credit.
These indices are used by investors to track market performance and manage investment portfolios and bring transparency in new Trading markets.
The Global Index Research Group has been a leading index provider for over 25-years, with #1 ranked EM indices in sovereign, corporates and local currency.
Job Responsibilities:
* Lead the client acquisition process, from prospecting and networking to generating new business pipelines, sales, and ongoing client relationship management.
* Source new sales opportunities through proactive outreach, leveraging internal relationships, inbound leads, and existing networks.
* Provide high-touch coverage for some of J.P.
Morgan's largest institutional clients, arranging regular sessions to manage relationships, pitch new services, and gather feedback.
* Collaborate with Digital Sales colleagues on targeted sales campaigns and client events to close deals across our digital solutions offerings.
* Arrange and conduct regular visits with Pricing and Index product partners to pitch offerings.
* Research client base to identify key players and decision-makers.
* Support and educate Institutional Sales teams on new product offerings.
...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:24
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Java / AWS Senior Lead Software Engineer at JPMorganChase within the Asset and Wealth Management Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Your role focuses on developing innovative digital tools that deliver an exceptional client experience, incorporate AI where appropriate, and establish a robust analytics framework to enable seamless cross-platform integration.
Job responsibilities
* Partner closely with the business to design and build, in an agile fashion, the next generation of client-facing platforms with an elevated user experience powered by robust portfolio analytics for our financial advisors
* Develop secure, high-quality production code; actively participate in code reviews and process improvements to ensure code quality and stability.
* Serve as a subject matter expert in quantitative analytics and market data integration
* Contribute to decisions influencing product design, application functionality, technical operations, and development processes.
* Utilize AWS services to build, deploy, and manage cloud-based applications.
* Influence peers and project decision-makers to adopt leading-edge technologies and best practices.
Required qualifications, capabilities, and skills
* Formal training or certification in software engineering with 5+ years of applied experience
* Proven hands-on expertise in system design, application development, comprehensive testing, and maintaining operational stability
* Deep practical experience developing robust solutions using Java
* Experience building and maintaining applications on AWS, with solid knowledge of key AWS services such as EKS, ECS, Lambda, EMR, and S3
* Extensive experience working with both relational databases (Oracle, SQL Server, PostgreSQL) and NoSQL databases (DynamoDB, MongoDB)
* Proven ability to collaborate with business stakeholders to gather requirements, deliver new capabilities iteratively and seek feedbacks
* Exceptional problem-solving and strong attention to detail, with a proven capacity to investigate complex, time-sensitive analytics issues and proactively recommend solutions that drive continuous quality improvement.
* Excellent communication skills, with the ability to engage and influence senior stakeholders and work effectively within a team.
Preferred qualifications, capabilities, and skills
* Experience collaborating in Agile/Scrum development environments.
* Famil...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:23
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - Android at JPMorganChase within the Connected Commerce Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) including RxJava, Kotlin, Gradle, Git, Gradle, API and Android developer studio
* Expertise with UI frameworks (Android, XML), MVVM architecture, and reactive (RxJava) event-driven application design
* Experience with data structures and algorithms
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Experience with AWS
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relat...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:22
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Do you thrive on providing an excellent customer experience? Are you safety and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we'd like you to join our Warehouse team as a Warehouse Teammate/Delivery Driver.
About the Warehouse Role:
You will:
* Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
* Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
* Act with a high attention to detail to ensure the highest levels of customer satisfaction.
* Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
* Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
* Complete necessary documentation for customer shipments delivered via third-party carrier.
* Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
* Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
* Ensure security and controls are in place and upheld to protect Profit Center assets.
* Maintain warehouse cleanliness, order, and safety.
Remove empty cartons, metal bands, pallets, and other debris.
Inform immediate supervisor of safety issues.
* Assist co-workers in servicing customers.
* Perform all job functions in accordance with the company's Safety Standards.
* Successfully complete required safety and compliance training programs as assigned.
* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About the Delivery Driver Role:
You will:
* Operate trucks safely and in compliance with Company rules, applicable laws, and regulations.
Destinations include job sites, customer facilities, vendor facilities, other Hajoca locations, facilities of other wholesalers, or other locations as directed by management.
* Load the truck at the Profit Center with Hajoca merchandise to be delivered.
Secure the load properly so that nothing will shift, get damaged, or fall from the truck.
Ensure that the necessary equipment to safely unload the merchandise is available.
* Understand the shipping documents that are associated with the merchandise for each delivery and have accurate directions to each delivery destination.
* Review shipping documentation and ensure order accuracy.
* Unload correct merchandise from the truck and place it where the receiving party wants it.
Obtain legible signature for all merchandise delivered per Company policy and procedure.
* Collect and secure outstanding payments for all cash sale deliveries prior to releasing the material to the customer....
Hajoca Corporation Job 8994 by eQuest
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Type: Permanent Location: Chattanooga, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:22
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The Outlet Supervisor is responsible for assisting with the supervision of outlet operations, and completing assigned operational tasks with management guidance.
Motivates the team to ensure that customer satisfaction and production standards are being met to achieve organizational objectives.
RESPONSIBILITY LEVEL:
Implements strategies to achieve the goals for the organization and outlet store operations.
Implements, revises, and sustains policies, procedures and programs.
Typically works on projects and initiatives that span 3 - 12 months.
PRINCIPAL DUTIES:
1.
Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.
May serve as a team member or subject matter expert on formal projects or within the department.
Effectively engages in change affecting her/him, communicating appropriately with supervisor.
Follows through on learning, skill building, and practice necessary to adapt to change.
2.
Problem Solving: Light supervision; works independently.
Periodic review of work by manager or senior coworker.
Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.
3.
Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.
4.
Community Engagement: Champions Goodwill's community engagement initiatives and serves as an ambassador for Goodwill in the wider community.
5.
Maximizes the value of donated goods from salvage through strategic pricing methods, while managing different types of salvage commodities.
6.
Coordinate the proper rotation of goods in the outlet to ensure a continuous flow of new merchandise.
7.
Train and coach all employees to reach their potential as a highly productive and collaborative member of the team.
Oversee and ensure adequate coverage at POS, sales floor and production.
8.
Assist with hiring process of associates, new hire orientations and training as needed.
9.
Function as a customer service manager (CSM); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.
10.
Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.
11.
Work with Outlet Management to conduct apprehensions following established loss prevention policies and procedures.
12.
Accurately complete data entry of required reports on time.
Share with leadership insight or concerns found in report data or other documentation
13.
Plan and organize work assignments to increase customer service and protect assets.
14.
Provide hands on leadership to motivate employees to increase employee satisfaction.
15.
Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
1.
Two years of supervisory experience preferred.
2.
Forklift certification.
3.
Ability to work flexible schedule a...
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Type: Permanent Location: Romeoville, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:18
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Join a team that encompasses a variety of Data and Analytics disciplines, from data governance, data strategy and partnerships, reporting, data science, and machine learning.
As a Co-Brand Data Owner Lead, within the Consumer and Community Bank Credit Card team, you will be critical in enabling the business to innovate through the strategic use of its data, while simultaneously ensuring that data is of good quality and well-protected and be responsible for coordinating Card's sourcing and use of data across different domains from digital, to rewards, operations, serves as a member of the Product leadership team.
Job Responsibilities:
* Define and execute a strategy for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
* Strong understanding of the data and its use within the business and across lines of business and functions, through collaborative partnerships with multiple stakeholders, including Product Owners, analytics leads, and business process owners and identify and prioritize the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control and support the aligned Data and Analytics lead for their product to support projects such as analytics, machine learning and artificial intelligence.
* Direct the development of processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality and direct the execution of tasks to comply with Firmwide policies, standards, and procedures related to the integrity and protection of data in the product
* Develop and maintain deep relationships with product, data delivery partners and data consumers, including senior leaders in the Business, Technology, Analytics, Operations, Risk and Control functions across lines of business.
* Demonstrate governance by ensuring that workstreams and initiatives are tracked and actively managed, KPI's are agreed, measured and tracked, deliverables are properly prioritized and sequenced, risks are addressed and status measured, and deliveries are successful
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree required; 10+ years of industry experience in a data-related field
* Data querying and manipulation ability, using technologies such as SQL, python, data science and engineering folks.
* Demonstrated ability to manage tight delivery timelines, across multiple workstreams, and ensure our organization is on track to execute and deliver strategic changes
* Proven ability to execute via successful internal partnerships with other organizations and the ability to influence people at all levels across a broad va...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:14
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If you enjoy building relationships and helping develop innovative solutions while working in a fast-paced environment, then we have the role for you.
Joining our Summer Analyst Program means you will be joining a team committed to building client relationships and making meaningful contributions to our business with customized wealth management solutions.
As an Advisor Trainee in Global Private Bank, you will gain exposure to every facet of wealth management, including investments, lending, banking, and trust and estate planning.
No client has identical goals, so understanding their unique needs and tailoring our approach to exceed expectations requires work across teams and the firm to provide first-class service.
Our nine-week program kicks off with a week of induction, where you'll have training and orientation to our businesses and gain the technical and practical knowledge you'll need to start contributing to our teams.
Top performers may receive a full-time offer at the end of the summer.
Our advisors help clients achieve their financial goals by delivering the right solutions and services across our industry leading investments, credit, banking and Trust & Estates practices.
This individualized attention supports our clients' unique goals and helps build, preserve and manage their wealth over time.
Job Responsibilities:
* Work with a team of advisors and specialists to bring in new clients and serve existing clients
* Deliver highly customized and comprehensive solutions to help protect, manage, and grow wealth
Required Qualifications, Capabilities, and Skills:
* Pursuing a Bachelor's or Master's degree (Excluding MBA); Master's must be within 2 years of Bachelor's.
* Expected graduation date between December 2027 and June 2028.
* Currently attending a college/university in the U.S.
* Highly driven, inquisitive, and proactive, with a strong desire to learn.
* Enjoys working in teams to develop complex solutions.
* Exceptional interpersonal, communication, analytical, and problem-solving skills.
* Excellent organizational skills with the ability to multitask in a fast-paced environment.
* Demonstrates good judgment and discretion with confidential information.
* Genuine interest in financial markets and macro-level economic trends.
* Aspires to work with external clients in a relationship-building and sales capacity.
We will be filling our classes on a rolling basis.
We strongly encourage you to submit your application as early as possible before job postings close.
Work Authorization:
To be eligible for this program, you must be authorized to work in the U.S.
We do not offer any type of employment-based immigration sponsorship for this program.
Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:13
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JOB DESCRIPTION
As a Professional Liability Underwriter at Chubb, you will be responsible for evaluating, selecting, and managing professional liability risks for a diverse portfolio of clients.
You will work closely with brokers, agents, and internal partners to develop tailored insurance solutions that align with Chubb's risk appetite and underwriting guidelines.
This role requires strong analytical skills, market awareness, and a commitment to delivering expert craftsmanship in every aspect of underwriting.
Key Responsibilities:
* Assess and underwrite new and renewal professional liability submissions and other specialty lines including:
+ Miscellaneous Professional Liability
+ Technology E&O
+ Public Officials Liability
+ Cyber and Privacy Liability
+ School Leaders Liability
+ Real Estate Errors & Omissions
+ Employed Lawyers Liability
+ Media Liability
* Analyze financial statements, loss histories, and risk exposures to determine appropriate pricing, terms, and conditions.
* Develop and maintain strong relationships with brokers, agents, and clients to drive profitable growth and retention.
* Collaborate with claims, actuarial, and legal teams to ensure comprehensive risk evaluation and policy issuance.
* Stay current on industry trends, legal developments, and emerging risks affecting professional liability.
* Negotiate policy terms and conditions within delegated authority and in accordance with Chubb's underwriting guidelines.
* Prepare and present account summaries, recommendations, and reports to management as needed.
* Support the development of new products, endorsements, and underwriting strategies.
QUALIFICATIONS
* Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, ...
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Type: Permanent Location: ALPHARETTA, US-GA
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:13
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The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm's data and analytics journey.
This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making.
The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly.
As an AI Research Scientist - Senior Associate on the AI Research team, you will conduct end-to-end research typically within a specialized focus area and collaborate on multiple research projects with internal and external researchers and applied engineering teams.
Your output will result in high-impact business applications, open-source software, patents and/or publications in AI/ML conferences and journals.
The goal of J.P.
Morgan AI Research is to explore and advance cutting-edge research in AI, including ML as well as related fields like Cryptography, impacting clients and businesses, with a team of experts located in New York, London, Madrid, Paris, and the Bay Area.
Conducting AI research in financial services offers unique and exciting opportunities for impact to both J.P.
Morgan and the broader AI community.
Job responsibilities
* Conduct end-to-end research typically within Agents, Reasoning (including AI heuristic search, planning, scheduling, constraint reasoning), Knowledge representation and Learning
* Collaborate with internal and external researchers and with applied engineering teams
* Engage in all aspects of the research lifecycle such as formulating problems, gathering data, generating hypotheses, developing models and algorithms, conducting experiments, synthesizing results, building prototype applications and communicating the significance of your research
* Produce outputs that lead to high-impact business applications, open source software, patents and/or publications in top AI/ML conferences and journals
* Participate in relevant top-tier academic conferences to broaden the impact of your contributions
Required qualifications, capabilities, and skills
* PhD in Computer Science or related field with 2+ experience or a MS in Computer Science or related field with at least 5 years of experience in the field
* Research publications in prominent AI venues; e.g., conferences, journals
* Expertise in one or more specialized areas of relevance e.g., heuristic search, planning, agent-based architectures, hybrid systems, knowledge representation, ...
* Strong expertise in synthetic data, generative AI, differential privacy, uncertainty quantification, LLM alignment and behavior modeling using RL, bandit techniques, watermarking.
time-series, reasoning and foundational models
* Proficiency with rapid prototy...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:11
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III - Python/AWS/Snowflake at JPMorganChase within the Data Platforms team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Proficient in coding in one or more languages; Python 3
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Strong understanding of API driven development in AWS (ECS based Fast API + API Gateway)
* Knowledge of Terraform based Infra Deployments
* Solid experience in building Test Script and TrueCD based coding and Testing
* Hands on experience in Deployment Pipelines like Git/Jules/Jenkins/Spinnaker
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies
* Exposure to cloud technologies
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction h...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:10
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JOB DESCRIPTION
Combined Insurance, a Chubb Company, is seeking a Client Specialist to join our fast-paced, high energy, growing company.
We are proud of our tradition of success in the insurance industry of over 100 years.
Come join our team of hard-working, talented professionals!
Job Summary
The CWB (Chubb Workplace Benefits) Client Specialist will serve as a primary service contact and resource in the over-500-life market segment.
This role will interact closely with the CWB sales organization, broker partners, and various internal and external business partners.
The Client Specialist serves as a true subject-matter expert for CWB processes, products, and internal roles.
This position must partner effectively with the Account Manager (AM) role, the Account Executive (AE) role, the Business Development Manager (BDM) role, and all key broker partners.
This role requires attention to detail and demonstrated organization in order to manage complex, multifaceted service issues for our largest customers.
Responsibilities
* Primarily supports Book of Business 500 lives and greater
* True Subject-Matter Experts on all Chubb processes and products
* Assists the Account Management and Account Executive team by providing daily client-facing support.
* Ability to organize and resolve complex, large-case service issues involving high-profile customer and broker relationships
* Primary contact for complex service issues and day-to-day inquiries
* Serve as the liaison between external client and broker partners and internal home office colleagues.
* Together with Account Manager and Account Executive, develops proactive account activities, identifies opportunities for growth, and executes the plan.
* Handle customer education on Chubb tools, administrative services and administrative guidelines.
Will provide support with plan changes, BOR Changes, acquisitions, and any other policy-level activity
* Effectively partner across the Chubb Workplace Benefits Organization in order to drive resolution to complex service issues
* Promote Chubb's products and services
* Attends and participates in all mandatory training, meetings, etc.
* Approaches role with a Continuous Improvement Mindset, looking to identify and implement organizational process solutions
COMPETENCIES
* Problem Solving:Takes an organized and logical approach to thinking through problems and complex issues.Simplifies complexity by breaking down issues into manageable parts.Looks beyond the obvious to get at root causes.Develops insight into problems, issues and situation.
* Continuous Learning:Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise.Takes advantage of formal and informal developmental opportunities.Takes on challenging work assignments that lead to professiona...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:09
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Join our team and make a significant impact through innovative content design and technical writing, driving customer confidence and satisfaction.
Help shape user experiences across our products and services in Engineering Services & Platforms.
As a Technical Writer/Content Design Senior Associate in Engineering Services & Platforms, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services.
Using your expertise in technical writing and content design principles, you will plan, create, and structure product content within a user experience design framework.
Collaborate with cross-functional teams to ensure narrative consistency, influencing product design, architecture, and functionality.
Job Responsibilities
* Design and develop comprehensive product documentation, including conceptual overviews and step-by-step user guides.
* Implement content strategies for products and features, ensuring alignment with user experience principles and business objectives.
* Collaborate with cross-functional teams including Product Managers and Engineering teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience.
* Translate complex technical information into simple, accurate, engaging content that adapts to various audiences.
* Create content taxonomies to refine content organization and structure, incorporating user feedback for continuous improvement.
* Adopt brand voice and style to produce clear, concise, and engaging content that communicates complex concepts effectively.
* Champion user-centers documentation by systematically gathering, analyzing and implementing customer feedback to continuously improve content effectiveness.
Required Qualifications, Capabilities, and Skills
* 3+ years of experience in technical writing, or equivalent expertise in editing and writing, with a focus on digital products and platforms.
* Experience in creating content architectures, storytelling, and clear and concise writing.
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content.
* Experience with iterative design techniques, incorporating user feedback for continuous improvement.
* Proficient technical literacy in content platforms and understanding their impact on user experience.
* Adaptive learner in new financial services products and offerings.
Preferred Qualifications, Capabilities, and Skills
* Experience writing and editing on screen content and user guides.
* Experience with content as code and Markdown.
* Adaptability and resilience in fast-moving environments with the ability to manage multiple documentation priorities.
* Strong customer advocacy mindset with the ability to anticipate developer needs, identify gaps, and champion documentation improvements that directly address use...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:08
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JOB DESCRIPTION
Chubb Benefits is seeking a Product Filing Specialist to join our fast-paced, high energy, growing company.
We are proud of our tradition of success in the insurance industry of over 100 years.
Come join our team of hard-working, talented professionals!
Major Duties and Responsibilities
• Responsible for submitting Life and Health filings to State Insurance Departments and Interstate Compact.
• Responsible for direct contact with State Insurance Departments and Interstate Compact for the purpose of obtaining approval of filings as expeditiously as possible.
• Ensures an effective level of collaboration and communication with Product Services Manager and Product Services Analyst to secure information necessary to complete a filing or respond to state objections.
• Coordinate and monitor follow-ups and status updates with the State Insurance Departments and Interstate Compact.
Distributes State objections to the appropriate individuals and ensures responses are received and submitted within the required timeframes.
• Obtains copies of statutes and regulations that have been referenced in state objections and distributes to responsible party.
• Responsible for reviewing and finalizing responses received to State objections with appropriate attachments for submission to the State and Interstate Compact.
• Communicates State specific updates and filing status with internal business partners.
• Completes close-out of filings in accordance with established State Filing procedures.
• Assists in gathering information and documentation in response to Market Conduct Exams, Claims Requests and Internal Audits.
Knowledge, Skills and Experience
* 3-5 years SERFF Filing experience
* Knowledge of State Filing requirements required
* General knowledge of group or individual Life and Health products.
* Strong PC skills, including Microsoft Word & Excel, and Adobe Acrobat required.
* Excellent written and verbal communication skills
* Superior organizational skills required to handle and manage multiple filings through all stages of submission and approval.
* Strong organizational, analytical, and problem-solving skills
Education
* BA/BS degree preferred or related work experience
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other c...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:08
-
JOB DESCRIPTION
Job Summary
Often the first point of contact for customers, the Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities.
The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures.
As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems.
Responsibilities
* Supporting Field Sales producers with insurance product information
* Answering calls and responding to Field producer inquiries
* Accessing producer and policyholder account information
* Providing producers with detailed information about policies statuses
* Assist with basic technical troubleshooting
* Provide compensation and HR benefit information
* Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPI's.
* Exhibits and practices the Organization's Common Purposes and Shared Traits.
Understands organizational objectives, supports process improvements, and provides feedback to leadership.
* Willingness to participate in partnership training and mentoring of Junior Representatives.
* Willingness to perform other duties as assigned.
* Expected to be able work various shifts within 7:30 a.m.
- 6:00 p.m.
CDT timeframe.
* Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership
Competencies
* Problem Solving:Takes an organized and logical approach to thinking through problems and complex issues.Simplifies complexity by breaking down issues into manageable parts.Looks beyond the obvious to get at root causes.Develops insight into problems, issues and situation.
* Continuous Learning:Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise.Takes advantage of formal and informal developmental opportunities.Takes on challenging work assignments that lead to professional growth
* Initiative:Willingly does more than is required or expected in the job.Meets objectives on time with minimal supervision.Eager and willing to go the extra mile in terms of time and effort.
Is self-motivated and seizes opportunities to make a difference.
* Adaptability:Ability to re-direct personal efforts in response to changing circumstances.Is receptive to new ideas and new ways of doing things.Effectively prioritizes according to competing demands and shifting objectives.Can navigate through uncertainty and knows when to change course
* Results Orientation:Effectively executes on plans, drives for resul...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-01-10 08:15:07
