-
Essential Duties and Responsibilities
- Promote working relationships with customers and monitor engagement and progress.
- Liason with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility.
- Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.
- Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs).
- Maintain accurate and timely case notes on all customer contacts and document activities.
- Share information about outreach and engagement efforts with project staff.
- Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider.
Minimum Requirements
- High School Diploma
- 2-4 years of experience
-Case Management experience preferred
-Strong knowledge of Microsoft Office Suite preferred
-Prior experience working with a diverse population preferred
-Prior experience with CHIMES-EA system preferred
-Experience in developing Employability or Service Plans (ESP) for clients preferred
-Comfortable working in a fast pace office environment preferred
-Must live in or near Helena, MT
#HumanServices #LI-Hybrid #HotJobs0623LI #HotJobs0623FB #HotJobs0623X #HotJobs0623TH #TrendingJobs #CoreOps #c0rejobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medic...
....Read more...
Type: Permanent Location: Helena, US-MT
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:27
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:25
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:22
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:19
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:19
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:18
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:17
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:15
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:12
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:10
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:07
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:04
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:03
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:03
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-07-15 10:49:02
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-15 10:48:59
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-07-15 10:48:57
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-15 10:48:56
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-15 10:48:55
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-15 10:48:55
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-15 10:48:54
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-07-15 10:48:51
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-07-15 10:48:49
-
Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-07-15 10:48:48
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Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software.
Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ups, or any concerns providers may have.
- Collaborate with the NPL team in a timely manner, when newly certified providers are seeing their first case and any additional training needed.
- Manage provider block times in company software as necessary.
- Ensure correct CSR assignment of schedulers to cases.
- Schedule veterans based on facility availability, veteran needs, and VA contractual guidelines.
- Prioritize scheduling according to VA and VES expectations.
- Maintain accurate case comments, documenting delays, scheduling plans, and communications with recruiters, veterans, providers, and facilities.
-Act as the primary contact for providers and per diems to ensure timely and compliant service for veterans.
- Follow up with providers and facilities regarding delayed report submissions.
- Request no-show fees and bonuses for providers when applicable.
- Participate in meetings addressing regional challenges and updates from leadership.
- Assist fellow schedulers during periods of decreased volume in the assigned region.
- Report on current events that may affect scheduling or examinations already scheduled.
- Maintain and update the calendar reflecting known holidays in the Area of Responsibility (AOR).
- Adhere to HIPAA regulations by maintaining confidentiality of records and personal information.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role.
New Hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus provided equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental United States
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the t...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-07-15 10:48:47
