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J.P.
Morgan Asset Management is committed to providing exceptional service to our clients and business partners.
Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients.
Our Sales teams help our clients build stronger portfolios, for institutions, intermediaries and individuals alike.
Our clients face an infinite set of portfolio building challenges.
We meet them with a singular focus: to offer investment solutions designed to achieve their goals in the way that's best for them.
As a Regional Client Advisor within the Institutional Advisor (IA) Channel at JPMorgan Asset Management - US Funds Management, you will be a part of an integrated team, primarily tasked with establishing and expanding JP Morgan's client base among RIA's, Bank & Trusts, and Family Offices in the region.
Your role will involve consultative positioning of mutual funds, ETF's, separately managed accounts, and alternative investments to boost assets under management.
Additionally, you will be responsible for conveying JP Morgan's perspectives on markets, retirement, and portfolio construction through the Guide to the Markets, Guide to Alternatives, and Portfolio Insights programs.
Job Responsibilities
* Build "clients for life," as a member of an Integrated Team model in covering a Region, which is comprised of two distinct territories.
Each territory will be covered by a J.P.
Morgan Integrated Team comprised of a Client Advisor, Regional Client Advisor, Internal Client Advisor, ETF Client Advisor(s) and Retirement Client Advisors to serve the Registered Investment Advisor (RIA), Bank & Trust and Family Office clients in the Region.
* Collaborate with the members of the Integrated Teams and internal J.P.
Morgan partners is an essential component to the success of this role.
* Work within an Integrated Team and have the primary responsibility of establishing and growing JP Morgan clients with RIA's, Bank & Trusts and Family Offices.
* Work with these clients to consultatively position mutual funds, ETF's, separately managed accounts and alternative investments to increase assets under management.
* Communicate JP Morgan's views on markets, retirement and portfolio construction through the Guide to the Markets, Guide to Alternatives and Portfolio Insights programs.
* Earn and keep the trust of the clients we serve.
Required qualifications, capabilities and skills
* Mindset of a solutions provider with a highly consultative approach and the ability to establish rapport and build/maintain trust
* Team-player, willingness to work within a team structure and partner with internal and external parties
* Respects/treats others as they'd like to be treated, respects the views and opinions of others, and always represents themselves with the utmost Integrity
* Emotional Intelligence - adapta...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:58
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Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit.
Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* Excellent customer service skills
Desired
* Any previous comparable experience
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Collaborate with associates and promote teamwork to help achieve company/store goals
* Prepare beverage selections to recipe and standards and to customer's requests using proper equipment; tender transactions using company best practices
* Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials
* Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
* Recommend coffee shop items to customers to ensure they get the products they want and need
* Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise
* Check product quality to ensure freshness; review "sell by" dates and take appropriate action
* Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
* Label, stock and inventory department merchandise
* Report product ordering/shipping discrepancies to the department manager
* Stay current with present, future, seasonal and special ads
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
* Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer an...
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Type: Permanent Location: Benton, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:55
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your continued employm...
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Type: Permanent Location: Vero Beach, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:53
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Myrtle Beach, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:52
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Great Neck, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:52
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We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S.
Private Bank, you are responsible for advising families on building, preserving and managing their wealth.
You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition.
You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
• Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
• Generate business results and acquire new assets, both from existing client base and new client acquisition
• Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
• Partner with internal specialists to provide interdisciplinary expertise to clients when needed
• Connect your clients across all lines of business of J.P.
Morgan Chase & Co.
• Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
• Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
• Six plus years of work experience in Private Banking or Financial Services
• Bachelor's Degree required
• Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
• Proven sales success and strong business acumen
• Strong community presence with an established network
• Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
• Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
• MBA, JD, CFA, or CFP preferred
• Proactive, takes initiative, and uses critical thinking to solve problems
• Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
• Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
• Experience with and in-d...
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Type: Permanent Location: Palm Beach, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:51
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Job summary
As a Corporate & Investment Banking Risk Associate in Regulatory Strategy, Wholesale Credit Risk, you provide end-to-end support for regulatory exams and internal and external audits across wholesale credit risk.
You help us deliver consistent, accurate, and well-supported responses by applying sound credit risk judgment and effective coordination.
You partner with senior credit stakeholders and key business partners to anticipate questions, elevate themes and issues, and improve how we execute exam and audit response workflows.
Job responsibilities
* Coordinate end-to-end exam and audit support across Wholesale Credit Risk functions
* Challenge credit team responses to strengthen risk rating rationale, credit strategy narratives, and process explanations
* Advise on positioning and messaging to clearly articulate credit rationale and the process under review
* Prepare credit teams for regulator and auditor meetings, including content readiness and anticipated questions and answers
* Ensure responses are consistent, accurate, complete, and aligned to agreed tone and key messages
* Consolidate responses to regulatory questions by engaging the right subject matter experts
* Identify emerging exam and audit themes and escalate issues to management and stakeholders as appropriate
* Manage exam and audit trackers, collaboration sites, and logistics using Microsoft Teams, SharePoint, and related tools
* Deliver post-exam and post-audit readouts with lessons learned, observations, and recommended actions
* Analyze and synthesize data to summarize key credit characteristics, trends, relationships, and regulatory insights
* Improve processes to increase quality, consistency, and productivity across response workflows
Required qualifications, capabilities and skills
* Bachelor's degree or equivalent relevant professional experience
* Minimum 3 years of experience in wholesale credit risk management
* Demonstrated ability to understand, interpret, and apply wholesale credit concepts and risk management principles
* Strong organizational skills with the ability to manage competing priorities and multiple concurrent requests
* Strong written, verbal, and presentation skills, with ability to communicate complex credit topics clearly
* Strong analytical and problem-solving skills with high attention to detail
* Proficiency in Microsoft Word, Excel, and ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:47
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Role Description: CIB Operations: Internal Communications Senior Associate
We're looking for a strong communicator, writer and collaborator to join JPMorgan Chase's Commercial & Investment Banking (CIB) communications team supporting Digital & Platform Services (D&PS) organization.
Digital & Platform Services accelerates transformation within Commercial & Investment Bank by uniting Technology, Operations, Digital Innovation, AI, and Data teams to create future-ready products and platforms.
As an Internal Communications Senior Associate, you will support CIB's Operations, providing strategic guidance on communications plans and execution, executive storytelling and narrative development, employee engagement and recognition as well as support for key initiatives.
You will be integrally involved in the execution and measurement of all channels and tactics including in-person town halls, site-visits, and offsites and multichannel content in the form of newsletters, email and digital media.
Key Responsibilities
* Executive messaging, including talking points, briefs, org announcements, change management updates, business strategy & performance updates, etc
* Editorials development, source, write and publish stories highlighting business achievements and recognizing the people behind them
* Planning and execution of executive employee engagement events including site visits, offsites, all hands calls, town halls, roundtables and fireside chats
* Telling and amplifying Operations stories via diverse channels including Microsoft Teams, Outlook, corporate intranet, video and live events as well as in coordination with Press and Marketing for external stakeholders
* Develop first drafts, edit, secure approvals, and disseminate a variety of communications materials for appropriate channels - including executive messages, organization announcements, event invitations, announcements, newsletters, articles/stories, videos, digital signage, etc.
* Lead on logistics support and assist with decks / talking points / briefings and other materials for internal events, such as town halls, All-Hands, site visits, panels/discussions, etc.
* Support intranet management; oversee look, feel and navigation, and advise on content strategy
* Performance measurement of all internal tactics, such as open-rates, event survey results and article clicks, to help guide strategy and approach
Qualifications and skills
* Experience: Minimum of 5 years of experience in corporate or internal communications, with a bachelor's degree in business, finance, economics, communications, journalism, or related fields.
* Strategic communications: Ability to develop and implement cohesive and effective communication strategies that resonate with key audiences.
Excellent writing and editing abilities and verbal communications skills.
* Storytelling expertise: Passion for storytelling, simplifying complex topics, and driving narratives ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:44
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:41
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but not necessary
We continuously accept applications for roles like the one posted.
Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.Essential Job Functions:
• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
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Type: Permanent Location: Anna, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:37
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Shape the future of customer acquisition while strengthening risk governance and operational excellence.
Join the Becoming a Customer (BAC) team and play a critical leadership role driving risk, controls, audit readiness, and regulatory compliance across the customer acquisition journey.
The BAC Product encompasses Offers, Shopping, and Account Opening experiences that serve millions of customers through digital and assisted channels.
This role provides a unique opportunity to influence strategic product outcomes while ensuring a strong control environment and exceptional customer experience.
Job Summary
As a Product Manager within the Becoming a Customer (BAC) Product organization team, you will serve as the lead risk and controls product owner responsible for establishing and maintaining a comprehensive risk management framework across the customer acquisition ecosystem.
You will partner with product, technology, controls, compliance, legal, audit, and operational stakeholders to identify, assess, monitor, and remediate risks while supporting product innovation and growth.
Leveraging your expertise in risk governance, regulatory compliance, and product management, you will drive audit readiness, control effectiveness, and operational resilience for critical customer and banker-facing applications.
Job Responsibilities
* Establish and own the end-to-end risk and controls framework across Offers, Shopping, and Account Opening product domains.
* Develop and maintain risk registers, control inventories, and issue management processes aligned with firmwide standards.
* Design, implement, and monitor Key Risk Indicators (KRIs) and Key Control Indicators (KCIs) to proactively assess risk exposure.
* Lead Risk and Control Self-Assessments (RCSAs) and drive timely identification, escalation, and remediation of control gaps.
* Define and execute control testing strategies and ensure documentation supporting control effectiveness is maintained.
* Serve as the primary point of contact for internal audits, external audits, regulatory examinations, and control reviews.
* Coordinate audit walkthroughs, evidence requests, management action plans, and audit readiness activities.
* Track and drive remediation of audit findings, Matters Requiring Attention (MRAs), and regulatory commitments.
* Partner with product and technology teams to embed risk management into Agile delivery and product development processes.
* Develop executive-level risk reporting, dashboards, and governance materials for senior leadership.
* Foster a strong controls culture through stakeholder engagement, training, and accountability across the BAC organization.
Required Qualifications, Capabilities, and Skills
* 5+ years of experience in product management, risk management, controls, audit, compliance, or a related discipline
* Advanced knowledge of risk governance frameworks, operational controls, and regulatory comp...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:35
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Join JPMorganChase's Chief Data & Analytics (AIML Data Platforms) team in Jersey City as a Lead Software Engineer building AI foundation services for GenAI and ML at enterprise scale.
You'll lead hands-on delivery of secure, reliable, cloud-native platform capabilities (Kubernetes/CI/CD/IaC) and partner with application teams to create reusable integrations, reference implementations, and onboarding assets.
As a Lead Software Engineer at JPMorganChase within the AIML Data Platforms - Chief Data and Analytics team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
In this role you will get to drive significant business impact through your capabilities and contributions and apply your deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Partners with Lines of Business application teams to implement AI Foundation Services capabilities that unblock GenAI/AI use cases, supporting delivery from technical design through build, launch, and early operational support
* Builds and enhances reusable platform services, APIs, SDKs, and libraries that standardize how application teams consume model hosting, inference, and AI/ML managed services
* Translates functional and non-functional application requirements into clear technical designs, engineering tasks, and delivery milestones with support from senior engineers and architects
* Develops secure, stable, and high-quality production code, and participates in code reviews, debugging, testing, and remediation of defects across AI Foundation Services components
* Creates and maintains reusable engineering assets such as reference implementations, runbooks, test harnesses, baseline configurations, and onboarding guides to accelerate adoption across teams
* Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
* Designs and implements scalable software components using appropriate software design patterns, cloud-native practices, and platform engineering standards
* Collaborates with cross-functional teams across product, architecture, security, infrastructure, and application development to resolve technical dependencies and deliver producti...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:31
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Join JPMorganChase's Chief Data & Analytics (AIML Data Platforms) team in Jersey City as a Senior Lead Software Engineer building AI foundation services for GenAI and ML at enterprise scale.
You'll lead hands-on delivery of secure, reliable, cloud-native platform capabilities (Kubernetes/CI/CD/IaC) and partner with application teams to create reusable integrations, reference implementations, and onboarding assets.
As a Senior Lead Software Engineer at JPMorganChase within the AIML Data Platforms - Chief Data and Analytics team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
In this role you will get to drive significant business impact through your capabilities and contributions and apply your deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Designs, builds, integrates, and optimizes AI Foundation Services infrastructure components for GenAI and traditional AI/ML platforms, with a focus on production-quality delivery and hands-on engineering execution
* Partners with Lines of Business (LOB) application teams to co-develop reusable AI/ML foundational service capabilities, managed service integrations, and platform adoption patterns
* Translates Line of Business (LOB) application requirements into clear technical designs, implementation plans, and engineering deliverables that support successful launch and early operational readiness
* Helps de-risk AI/ML platform delivery across performance, scale, reliability, and security by contributing to non-functional requirements, test plans, runbooks, observability, and production readiness reviews
* Builds reusable engineering assets such as reference implementations, deployment templates, test harnesses, onboarding guides, and GPU/training/serving baselines for model hosting platforms
* Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing).
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.
* Implements durable, maintainable code solutions and production platform capabilities that can be reused by multiple application teams and extended by other engineers
* Collaborates with product, platform, security, infrastructure, and application teams to resolve complex technical issues and deliver AI Foundation Services capabilities aligned to business priorities
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:27
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Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Minimum Position Qualifications:
* Ability to work without supervision
* Ability to read shelf tags
* Basic math skills (i.e., counting, addition, and subtraction)
* Excellent oral/written communication skills
Desired Previous Experience:
* Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Essential Job Functions:
• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
• Read and follow directions given in the note section
• Ensure quality and freshness of all items chosen
• Communicate with customers via a portable phone and respond to calls in a professional and timely manner
• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
• Process the orders through the point of sale (POS) system
• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
• Maintain organization and cleanliness of staging areas and equipment
• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
• Perform required opening and clo...
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Type: Permanent Location: Marietta, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:25
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Enable customer engagement at scale by discovering high-impact opportunities, continuously improving how teams plan and launch work, and delivering marketing that meets customers in the right channel, at the right time, with the right message.
In this role, you will listen to what matters, solve real customer problems, and help deliver seamless banking experiences for all.
As a Vice President-Customer Experience Innovation on the Engagement and Product Marketing team, you will lead Customer Experience Innovation by discovering high-impact opportunities, testing what works, and scaling proven innovations across channels, audiences, and journeys.
You will also own the behind-the-scenes delivery engine, driving cross-functional project management, operating cadence, and governance to land in-flight proofs of concept, including audience modernization, and turn them into repeatable capabilities teams can execute at scale.
You will bring structure to ambiguity, moving work from hypothesis to concept and test, through refinement and alignment, and into launch-ready execution.
Job responsibilities:
* Define the Customer Experience Innovation strategy and prioritized roadmap aligned to customer engagement outcomes.
* Discover and synthesize customer and business insights to identify high-impact opportunities and form clear hypotheses.
* Design test-and-learn experiments and success metrics to validate desirability, feasibility, and impact.
* Lead audience modernization initiatives that enable omnichannel targeting and communications, transitioning from list-based execution to scalable audience-based targeting.
* Own the integrated delivery plan for in-flight proofs of concept, including timeline, dependencies, risks, and decision points across product, data, channels, and marketing partners.
* Drive a consistent operating cadence, including working sessions, decision forums, status reporting, and issue escalation, to maintain momentum and resolve blockers.
* Translate modernization needs into marketing-ready proofs of concept in partnership with product and data teams, ensuring readiness for activation.
* Standardize intake-to-execution artifacts, such as requirements, handoffs, and quality checks, so proven work becomes repeatable and scalable.
* Build playbooks, templates, and guardrails that enable partner teams to self-serve and reduce friction over time.
* Measure outcomes and convert learnings into iteration backlogs, prioritization decisions, and executive-ready performance narratives.
Required qualifications, capabilities and skills:
* Bachelor's degree in Marketing, Advertising, Communications, Digital/Technology, or Business (or equivalent experience).
* 10 years of experience in customer experience, lifecycle marketing, digital product, or related strategy roles.
* Demonstrated ability to identify customer problems and convert them into testable hypotheses, experiments, and ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:24
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Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit.
Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MINIMUM
* Excellent customer service skills
DESIRED
* Any previous comparable experience
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Collaborate with associates and promote teamwork to help achieve company/store goals
* Prepare beverage selections to recipe and standards and to customer's requests using proper equipment; tender transactions using company best practices
* Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials
* Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
* Recommend coffee shop items to customers to ensure they get the products they want and need
* Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise
* Check product quality to ensure freshness; review "sell by" dates and take appropriate action
* Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
* Label, stock and inventory department merchandise
* Report product ordering/shipping discrepancies to the department manager
* Stay current with present, future, seasonal and special ads
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
* Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer and ...
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Type: Permanent Location: Powell, US-OH
Salary / Rate: 18.4
Posted: 2026-08-14 10:14:23
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer-AWS and Terraform at JPMorgan Chase within the Corporate Sector-Commercial and Investment Banking Finance team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
* Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on experience delivering end-to-end solutions across system design, application development, testing, and operational stability for production systems
* Advanced proficiency in one or more programming languages, including Python
* Practical cloud-native engineering experience, including designing and operating workloads on AWS
* Strong AWS compute expertise (EC2, ECS/EKS, and/or Lambda), with an emphasis on performance, resiliency, and cost awareness
* Solid AWS networking knowledge (VPC, subnets, security groups, NACLs, Route 53, load balanc...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:23
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As a Principal Security Engineer at JPMorganChase within the Cybersecurity and Technology Controls organization, you lead at least one technical area with a security engineering focus, and drive impact within teams, technologies, and projects across departments.
Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and a driver of innovation to deliver security solutions.
You will lead a globally distributed organization of approximately 20 engineers responsible for building and operating security platforms at enterprise scale.
This role owns the delivery of an AI-powered security copilot that enables Product Security Leads to scale risk identification and remediation, as well as firm-wide endpoint and server anti-virus capabilities.
You will partner closely with product, infrastructure, and application teams to embed security by design while delivering resilient, automated security outcomes across the firm.
Job Responsibilities
* Lead and scale a globally distributed security engineering organization delivering high-impact platforms and services across the firm
* Own the strategy, execution, and lifecycle management of an AI-driven security copilot that enables Product Security Leads to operate at scale
* Be accountable for the design, deployment, and operation of endpoint and server anti-virus capabilities across heterogeneous environments
* Own the design, delivery, and operation of container security products, including image scanning, policy enforcement, and runtime protection across enterprise container platforms
* Drive security platform adoption by partnering with application, infrastructure, and product teams to embed controls into developer and operational workflows
* Set technical direction and architectural standards for security engineering solutions, ensuring scalability, resilience, and automation
* Translate firm-wide security objectives into measurable engineering roadmaps, milestones, and outcomes
* Influences peer leaders and senior stakeholders across the business, product, and technology teams
* Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Influences peer leaders and senior stakeholders across the business, product, and technology teams
* Be responsible for staffing, budget, and relevant profit and loss
Required qualifications, capabilities, and skills
* Experience running teams of engineers that deliver security solutions and operations on cloud-based platforms and applications
* Experience building security engineering products and platforms used by developers and security practitioners at scale
* Experience developing and leading globally distributed, cross-functional engineering te...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:22
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:21
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President in Capital Risk Management, you will provide independent oversight of capital risk across the firm.
CRM's responsibilities include: defining, monitoring and reporting capital risk metrics; establishing, calibrating and monitoring capital risk limits and indicators, including capital risk appetite; developing processes to classify, monitor and report capital limit breaches; performing assessments of the firm's capital management activities, including changes made to the Contingency Capital Plan; and conducing independent review of the firm's interpretation of and compliance with the applicable regulatory capital
Job Responsibilities
* Monitor regulatory capital metrics against capital risk limits and indicators; ensure accuracy of capital metrics being reported; analyze and escalate breaches as needed
* Guide process improvements and automations and develop new analytical capacities leveraging AI, LLM, etc.
* Analyze variances in capital metrics (such as Risk Weighted Assets, Leverage Exposure, CET1, Tier 1, Total Capital, TLAC and LTD capital)
* Independently assess, review, and challenge the firm's capital management activities such as capital forecasts, capital actions, RWA / SCB / GSIB optimizations, internal targets, allocations, stress-test (CCAR) scenarios and results
* Conduct deep dives impacting firm's capital such as changes in regulatory requirements, firms risk and/or balance sheet, market dynamics and present findings to senior management
* Prepare board-level analysis and supporting presentations for senior / executive management forums
* Monitor current and emerging risks across asset classes under coverage; stay up-to-date with market news, regulations and peer bank activity
* Frequent interactions with the key members of capital management, capital P&A, line of businesses, controllers and various support functions
* Lead the independent review of credit risk transfer or synthetic risk transfer transactions
Required qualifications, skills and capabilities
* 5+ years experience in capital, liquidity, market risk and / or other risk areas; Treasury / Finance background
* Advanced degree in Finance, Mathematics, Financial Engineering, or a related quantitative discipline; certification or enrollment in CFA
* Demonstrated proficiency in one or more of the following areas: LLM, Python, Tableau, Snowflake, Databricks, SQL, dashboard building
* Ab...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:17
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate in Capital Risk Management, you will provide independent oversight of capital risk across the firm.
CRM's responsibilities include: defining, monitoring and reporting capital risk metrics; establishing, calibrating and monitoring capital risk limits and indicators, including capital risk appetite; developing processes to classify, monitor and report capital limit breaches; performing assessments of the firm's capital management activities, including changes made to the Contingency Capital Plan; and conducing independent review of the firm's interpretation of and compliance with the applicable regulatory capital
Job Responsibilities
* Monitor regulatory capital metrics against capital risk limits and indicators; ensure accuracy of capital metrics being reported; analyze and escalate breaches as needed
* Guide process improvements and automations and develop new analytical capacities leveraging AI, LLM, etc.
* Analyze variances in capital metrics (such as Risk Weighted Assets, Leverage Exposure, CET1, Tier 1, Total Capital, TLAC and LTD capital)
* Independently assess, review, and challenge the firm's capital management activities such as capital forecasts, capital actions, RWA / SCB / GSIB optimizations, internal targets, allocations, stress-test (CCAR) scenarios and results
* Conduct deep dives impacting firm's capital such as changes in regulatory requirements, firms risk and/or balance sheet, market dynamics and present findings to senior management
* Prepare board-level analysis and supporting presentations for senior / executive management forums
* Monitor current and emerging risks across asset classes under coverage; stay up-to-date with market news, regulations and peer bank activity
* Frequent interactions with the key members of capital management, capital P&A, line of businesses, controllers and various support functions
Required qualifications, skills and capabilities
* 2+ years experience in capital, liquidity, market risk and / or other risk areas; Treasury / Finance background
* Advanced degree in Finance, Mathematics, Financial Engineering, or a related quantitative discipline; certification or enrollment in CFA
* Demonstrated proficiency in one or more of the following areas: LLM, Python, Tableau, Snowflake, Databricks, SQL, dashboard building
* Ability to quickly grasp new / unfamiliar concepts and assess potential risks to the firm's capital posit...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:14
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Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.
As a Content Design Senior Associate in Co-Brand Card, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
Job responsibilities
* Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
* Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
* Architect a scalable content system with clear governance and versioning to enable partner specific customization at scale across cards
* Drive delivery at scale: manage content pipelines and release plans across multiple partner programs, set SLAs, and coordinate cross functional handoffs with Product, Engineering, Legal, and Marketing
* Effectively communicate complex decision-making and rationale to establish buy-in and gain progress across stakeholders
Required qualifications, capabilities, and skills
* 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
* Experience in creating content architectures, storytelling, and clear and concise writing
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
* Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
* Proficient technical literacy in content platforms and understanding their impact on user experience
* Adaptive learner in new financial services products and offerings
* Champion inclusive, accessible language for a diverse audience
* Background in content operations and familiarity with design systems/component libraries
* Ability to translate partner agreements and regulatory requirements into actionable content standards and partner specific solutions
* Ability to conduct detailed communications audit and high-volume delivery
Preferred qualifications, capabilities, and ski...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:14
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Join a team that partners closely with Consumer & Community Banking (CCB) Operations leaders to turn financial data into clear insights and better decisions.
You'll work with stakeholders across finance and operations, helping shape plans, explain results, and identify opportunities to improve how we run the business.
As a Finance & Business Management (F&BM) Associate in CCB Operations, you will partner with business and finance leaders to manage forecasting, planning, reporting, and analysis across key metrics such as expenses, volumes, and unit costs.
You'll help deliver timely, high-quality insights that inform decisions, improve transparency, and support operational discipline.
You'll work in a collaborative environment with exposure to senior stakeholders and opportunities to drive continuous improvement.
Job Responsibilities
* Partner with CCB Operations and Finance stakeholders to identify risks, opportunities, and key performance drivers
* Manage the monthly forecasting process, including assumptions, inputs, and variance analysis
* Support annual budget and mid-year reforecast processes, coordinating timelines and deliverables
* Prepare and consolidate month-end results and deliver clear explanations of variances versus plan/forecast
* Develop management reporting and dashboards to track expenses, volumes, and unit costs
* Review expense activity to ensure appropriate governance, transparency, and adherence to financial discipline
* Perform financial and strategic analyses to support decisions and business initiatives
* Create concise, executive-ready presentations and materials for senior management
* Maintain a calendar of deliverables to ensure accurate, on-time reporting and smooth stakeholder engagement
* Contribute to continuous improvement and expense efficiency initiatives across the organization
Required Qualifications, Capabilities, and Skills
* Bachelor's degree (or equivalent relevant experience)
* Experience in financial planning, forecasting, reporting, and variance analysis
* Strong financial and analytical skills, including comfort working with large data sets
* Ability to communicate clearly in writing and verbally with business and finance stakeholders
* Ability to manage multiple priorities and deadlines with attention to detail
* Proficiency with spreadsheet and presentation tools (e.g., Excel and PowerPoint)
* Strong problem-solving skills and ability to challenge assumptions using data
Preferred Qualifications, Capabilities, and Skills
* Experience supporting an operations organization or expense management activities
* Experience in retail financial services or banking
* Experience building or enhancing dashboards and automated reporting (e.g., visualization/workflow tools)
* Familiarity with enterprise financial planning and reporting systems
* Experience preparing materials for senior leadership an...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:13
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Vice President Experience Design in DCE Consumer Banking, One Chase Experience Platform, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
The One Chase Experience Platform team defines and scales shared experience capabilities that support customer and employee experiences across Consumer Banking.
This role leads platform-focused experience design efforts across reusable workflows, CRM ecosystems, scheduling, AI-assisted experiences, and shared digital capabilities.
The role partners closely with Product, Technology, Architecture, and Design System teams to create scalable, accessible, and data-informed experiences that can be adopted across products, channels, and workflows.
Success in this role requires translating business objectives, Jobs-to-be-Done, and user needs into reusable UX patterns, primitives, frameworks, and execution-ready design artifacts.
The position helps accelerate delivery, improve experience consistency, reduce friction, and advance the next generation of AI-enabled platform experiences.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas.
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion.
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.
* Define and lead platform-level UX strategy across shared capabilities, reusable services, and enterprise workflows.
* Translate Jobs-to-be-Done, business goals, and user needs into scalable UX patterns, primitives, frameworks, and platform-ready design solutions.
* Design and operationalize end-to-end workflows across CRM, servi...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:12
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Canton, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-14 10:14:08
