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Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests.
Provide various customer services.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* Demonstrates effective written and oral communication skills
* Ability to read shelf tags, signs, product labels, training materials, and bulletins
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
* Personal initiative and follow through to completion
* Ability to work as part of a team in a fast-paced environment
* Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment
Desired
* Past work record reflects dependability and integrity.
* Knowledge of applicable laws and regulations related to employment practices, and safety
* Experience in grocery retail and customer service
* Experience in operating a cash register and making change
* Assist and greet customers promptly and provide them with great service
* Be prompt, tactful, calm, courteous, and professional in all interactions
* Help design and create floral arrangements and/or other items to fill customer orders
* Package orders effectively, safely and efficiently
* Keep merchandise and supplies in their proper areas
* Maintain customer records and files properly
* Assist customers in location and selecting items
* Handle telephone calls and orders promptly and courteously
* Assist in decorating and merchandising the department
* Keep carts, tools, and supplies in their designated areas and well organized
* Keep floors, clean, safe, and free from clutter
* Maintain plants, process and prepare flower arrangements and fill balloons
* Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
* Adhere to company policies and procedures, as well as state and federal laws
* Operate cash register in accordance with company procedures, as applicable
* Maintain flexibility to work weekends and holidays as needed
* Must be able to perform the essential functions of this position with or without reasonable accommodation
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Type: Permanent Location: Shorewood Hills, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:55
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Assist customers and process sales.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* High school diploma or general education degree (GED); or combination of relevant education and experience
* Six months cashier experience to work at Customer Service Desk
* Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
* Ability to pass drug test
* Ability to work in a fast-paced environment
* Ability to work weekends on a regular basis, work any shift and work overtime as needed
* Ability to organize/prioritize tasks/projects
* Accuracy/attention to detail
Desired
* Knowledge of company policies, procedures, and organizational structure
* Related retail experience
* Deliver...
....Read more...
Type: Permanent Location: East Wenatchee, US-WA
Salary / Rate: 18.23
Posted: 2026-04-21 08:08:55
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Prepare and display Seafood items for sale in an efficient, sanitary and artistic manner and in accordance with company standards and policies.
Perform customer service functions and follow all company policies and procedures.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Effective written and oral communication skills that engage our customers and associates
* Ability to read shelf tags, signs, product labels, training materials, and bulletins
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow through to completion
* Ability to work as part of a team in a fast-paced environment
* Possess abilities and skills fo...
....Read more...
Type: Permanent Location: Oregon City, US-OR
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:54
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math; counting, addition, and subtraction
Desired
* Retail experience
* Second language: speaking, reading and/or writing
* Promote trust and respect among assoc...
....Read more...
Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:53
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Position Summary:
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
* Retail experience
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department an...
....Read more...
Type: Permanent Location: Lynchburg, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:50
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Assist customers and manage cash register.
Maintain neatness and cleanliness of the fuel center.
Recover stock, fill out incident and security reports, and maintain compliance documentation.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Familiarity with industry/technical terms and processes
* Ability to work in a fast-paced environment
* Ability to work without direct supervision
DESIRED
* Any related experience
* Knowledge of company policies, procedures, and organizational structure
* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
* Pump gas
* Complete daily tour and inspection
* Fill out incident and security reports
* Clean up fuel spills and complete Fuel Spill Re...
....Read more...
Type: Permanent Location: New Haven, US-IN
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:48
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and control all established quality assurance standards.
Monitor all functions, duties and activities related to the Deli department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Excellent oral/written communication skills
* Knowledge of basic math (counting, addition, subtraction)
* Ability to handle stressful situations
* Current food handlers permit once employed
DESIRED
* High School Diploma or GED
* Any management experience
* Any deli/retail experience
* Second language (speaking, reading and/or writing)
...
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Type: Permanent Location: Conifer, US-CO
Salary / Rate: 27.81
Posted: 2026-04-21 08:08:48
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998.
Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our QFC family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
Desired
- Any retail experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among associates
- Create an environment that enables customers to feel we...
....Read more...
Type: Permanent Location: Port Hadlock, US-WA
Salary / Rate: 21.215
Posted: 2026-04-21 08:08:46
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Implement all company and division policies to achieve maximum sales and profits in the Floral department.
Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Minimum
* Willing to work weekends and holidays.
* Effective written and verbal communication skills.
* Ability to make intelligent decisions quickly.
* Strong Florist Transworld Delivery computer and organizational skills.
* Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
* Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
* Understanding of all key components of department operations.
* Working knowledge of floral arrangement and care of plants and cut flowers.
* Adept at communication with employees, customers, and supervision.
Desired
* Past work record reflects dependability and integrity.
* Prior Floral experience.
* Supervisory skills.
* Develop maximum customer relations by floral department personnel through personal example of friendliness and courtesy and implementation of all company policies.
* Be perceptive and handle customer complaints.
* Responsible for receiving, processing, and producing Florist Transworld Delivery orders for delivery
* Coach and train on pricing, price marking, rotation, stocking, insuring the proper emphasis on customer courtesy and productivity.
* Provide active support of our Customer 1st culture.
* Plan, organize, direct and control the activities of the Floral Department.
* Direct the receiving, storing, pricing, and merchandising of all floral products.
* Order properly to maintain adequate stock and supplies and guard against waste and pilferage.
* Maintain and submit required records and reports and use them effectively.
* Maintain effective and good house cleaning in all areas
* Analyze continuously all aspects of Floral Department and periodically make changes or make recommendations to store manager.
* Promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
* Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
* Must be able to perform the ...
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Type: Permanent Location: Fitchburg, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:44
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Perform general clean-up and stock work in the Meat department and provide customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Willing to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials, and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow through to completion.
* Ability to work as part of a team in a fast-paced environment.
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.
De...
....Read more...
Type: Permanent Location: Dayton, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:42
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (speaking, reading and/or writing)
* Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
* Promote Corporate Brands to customers
* Promote trust and respect among associates
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Assist with the preparation produce platters/trays
* Inform customers of produce specials
* Recommend items to customers to ensure they get the products they want and need
* Adequately prepare, package, label and inventory merchandise
* Review/inspect products for quality and freshness and take appropriate action with those items
* Label, stock and inventory department merchandise
* Report product ordering/shipping discrepancies to the department manager
* Display a positive attitude
* Stay current with present, future, seasonal and special ads
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
* Notify management of customer or employee accidents
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues
* Provide support and assistance through di...
....Read more...
Type: Permanent Location: Shorewood Hills, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:40
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Responsible for all aspects of machine operation and changeover activities to achieve and maintain world class quality.
Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy.
Provide leadership that embodies our 7 Kroger Manufacturing High Performance Work System principles.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
- Must be at least 18 years of age
- Strong attention to detail
- Effective written communication skills, including legibility
- Basic math skills
Desired
- High School Diploma or GED
- Any previous food manufacturing experience- Follow all safety procedures including wearing all required personal protective equipment
- Effectively and safely operate and maintain the assigned machine and all related equipment to ensure all daily orders are met
- Complete safety observations when assigned
- Read and follow standard work for assigned machine
- Follow all standard work processes
- Verify proper components at the work station before beginning a job
- Monitor product to ensure quality standards are met or exceeded
- Complete If down, do list for this position when conditions dictate
- Complete all required paperwork and documentation accurately and legibly
- Maintain reliable attendance, including overtime as needed
- Maintain work area in a clean and orderly fashion
- Actively participate in Total Process Control activities
- Must be able to work around ingredients and/or finished products known to contain food allergens
- Follow established programs, policies and practices to produce safe quality foods that meet regulatory and company requirements
- Accountable to the Kroger Manufacturing Food Safety and Quality Principles
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Must be able to work around ingredients and/or finished products known to contain food allergens
....Read more...
Type: Permanent Location: Irving, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:39
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Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit.
Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Excellent customer service skills
DESIRED
* Any previous comparable experience
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions abo...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:36
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Position Summary:
Provide Energy Maintenance and Commissioning service to the stores by improving the operating efficiencies of the existing refrigeration, building, and HVAC systems which will enable maintaining better store conditions while using less energy to operate.
Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998.
Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our QFC family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
* Prior experience in the maintenance field or appropriate school training.
* EPA refrigerant license.
* Prior experience with Energy Management equipment
* Prior experience with Refrigeration systems
* Ability to program Energy Management controllers
* Able to enter data.
* Able to travel independently.
* Able to cope with stressful situations.
* Ability to communicate effectively in both verbal and ...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: 42.525
Posted: 2026-04-21 08:08:35
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Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:33
-
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:32
-
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:32
-
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:31
-
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:29
-
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:27
-
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:26
-
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:24
-
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:22
-
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:21
-
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Monitor and evaluate correspondence and phone activities.
Complete scorecards to assess each item for accuracy, account actions, completeness, correct spelling and grammar, and adherence to contract requirements and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Provide and receive constructive feedback on correspondence quality and department tasks.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Maintain appropriate documentation of correspondence inquiries.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Perform administrative functions that support the processing of appeals.
- Demonstrate and maintain appropriate judgment with confidential information.
- Organize, lead, or participate in correspondence calibration meetings including the selection of topics to be evaluated and discussed.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
- Experience working with DMCS or Federal Student Aid highly preferred.
- Accurate data entry skills.
- Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
- Must reside in the ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:08:18
