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Are you ready to shape the future of private banking for US clients at the world's premier global financial institution? We're seeking an innovative Experience Design Vice President to lead the evolution of our US client-facing authenticated digital experience.
In this influential role, you will be at the forefront of redefining how our clients interact with their finances, driving the creation of seamless, user-centric digital experiences that set new standards for the industry.
As a champion of experience design and a true player-coach, you'll balance hands-on UX/UI design work with people management responsibilities.
You'll collaborate with talented business and tech partners, designers, content strategists and researchers, to deliver digital products and services that empower our clients and advisors.
Your leadership and vision will be instrumental in crafting solutions that simplify complex financial journeys, strengthen client-advisor relationships, and deliver measurable impact.
If you are passionate about experience design, eager to lead transformative initiatives, and ready to make a lasting impact on the future of private banking, we invite you to join our global design team to help define the next era of digital client experiences.
Job Responsibilities
* Lead the strategy, design, and delivery of the authenticated digital experience for US private banking clients, distilling complex financial challenges into simple, elegant solutions that empower clients and ensure every interaction is intuitive and user-centered
* Actively execute UX/UI design work while managing and mentoring a small team of designers.
Foster a culture of design excellence, collaboration, and continuous growth, driving performance, development, and a high standard of craft across the group.
* Partner with multiple product managers and cross-functional teams, collaborating strategically to align design with business goals and deliver cohesive, high-impact solutions.
* Present and articulate design decisions to senior stakeholders and leadership.
* Set the bar for quality and consistency by advocating for user-centered design, accessibility, and inclusive practices, ensuring every product delivers exceptional value.
* Champion the integration of AI and other emerging technologies and industry trends, keeping our products at the cutting edge of digital finance.
Required Qualifications, Skills, and Capabilities
* Portfolio link required in resume (please include passwords if protected).
* Bachelor's degree in design or equivalent practical experience.
* 8+ years of experience in experience or product design, with at least 3 years building and managing high-performing teams.
* Proven track record of defining product strategy, synthesizing complex requirements into cohesive, user-friendly solutions and scaling digital products
* Experience designing for a consumer or financial services settings or ano...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:37
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Unleash your creativity at the intersection of art and technology! As our AI Designer, you'll pioneer innovative visual solutions using advanced AI tools, transforming ideas into captivating visual experiences.
Join us to shape the future of design and make a lasting impact in the creative industry.
As the AI Designer on the Creative Brand team, you will craft striking images, graphics, and videos for a range of projects using the latest AI tools, shaping everything from branded content to internal campaigns.
By customizing AI models and collaborating with post-production teams, you ensure our visuals are both innovative and on-brand.
Your expertise keeps us ahead of creative trends, driving excellence and inspiring our team to push boundaries-making your work vital to our agency's creative impact and growth.
Job responsibilities
* Create visually compelling images, graphics, and designs for advertising, branded content, brand guidelines, templates, and internal projects using advanced AI tools.
* Produce engaging video content with platforms like Adobe Firefly, Runway ML, Sora, Veo, and other generative technologies.
* Design mood boards, concept frames, photography, and prototypes with generative AI for presentations and pitches.
* Customize and optimize AI models to achieve specific visual styles and align with brand guidelines.
* Work with post-production and VFX teams to integrate AI-generated elements into multimedia deliverables.
* Manage timelines and deliverables, ensuring quality, consistency, and creative excellence.
* Stay ahead of generative AI trends, tools, and research, and share your expertise through internal training and documentation.
Required qualifications, capabilities and skills:
* Portfolio showcasing innovative AI-driven visual design.
* 3+ years in video production, leading creative ideas, or digital content creation - with at least 1+ year delivering AI-generated content for commercial use.
* Experience in a creative agency, production studio, or similar environment.
* Strong foundation in photography, film, visual arts, or related fields.
* Proficient in multiple AI generation platforms such as Adobe Firefly, Nano Banana, Veo3, Runway, etc.
* Skilled in model training for product or branded imagery.
* Excellent collaboration and communication skills.
* Passion for creative innovation and visual exploration.
* Detail-oriented with a strong design sensibility.
Preferred qualifications, capabilities and skills:
* Proficient in additional AI generation platforms and workflows (Stable Diffusion, Midjourney, ComfyUI, etc.).
* Familiarity with fashion, luxury, or high-end brand aesthetics is a plus.
* Experience with AI model training, customization, or deployment.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:37
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The J.P.
Morgan Wealth Management Service Center Team: Our investment professionals work in a team based, call center environment assisting clients and prospects with investment account service requests and inquiries over the telephone and serve as experts on our online brokerage platform.
We focus on delivering quality interactions, serving a variety of unique types of accounts and client segments including Self-Directed Investing, Chase Private Client, and the JP Morgan Private Bank.
As a Client Service Leader within the J.P.
Morgan Wealth Management Client Service Center team, you will play a pivotal role in our mission to deliver an exceptional client experience and guide team members in making wise investment decisions.
Your responsibilities will include direct management of a team of Registered Representatives, where you will provide outstanding leadership and effective supervision.
You will be part of a fun, engaging, empowered, and inclusive team environment where we value each other and every client we serve.
Your leadership and supervision skills will be utilized in managing a team of Investment Professionals who focus on delivering quality interactions and serving a variety of unique account types and client segments, including Self-Directed Investing, Chase Private Client, and the JP Morgan Private Bank.
Job Responsibilities
* Foster an outstanding employee experience and winning culture, making the workplace engaging and motivating.
* Oversee daily employee activities, including coaching, performance management, recognition, and disciplinary actions.
* Develop team members through coaching, career development, recruitment, onboarding, and supervision of licensed staff.
* Strategically schedule and manage operations to meet service levels, conduct call observations, and ensure quality service.
* Address client needs by handling escalations, resolving problems, conducting research, and managing complaints.
* Build partnerships across the enterprise and maintain a strong risk and controls environment to protect the firm and clients.
Schedule will be 11:30am - 8:00pm CT Monday through Friday
Required qualifications, capabilities, and skills
* 3 + years of financial services or brokerage experience
* Strong business and investment acumen, and knowledge of investment products, Individual Retirement Accounts (IRAs), managed (wrap) accounts, and employee benefit programs required
* FINRA Series 7, 63 (or equivalent) required, and ability to hold registration in all 50 states and territories
* FINRA Series 9/10 (or equivalent), required
* Experience with networking, partnering, and influencing leaders in various parts of the organization in order to move the business forward
* Effectively manage multiple priorities in a fast-paced environment; adaptive to change
* Ability to balance producing strong results with proper risk management, strong compliance record in previous...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:36
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Unleash your creativity at the intersection of art and technology! As our AI Designer, you'll pioneer innovative visual solutions using advanced AI tools, transforming ideas into captivating visual experiences.
Join us to shape the future of design and make a lasting impact in the creative industry.
As the AI Designer on the Creative Brand team, you will craft striking images, graphics, and videos for a range of projects using the latest AI tools, shaping everything from branded content to internal campaigns.
By customizing AI models and collaborating with post-production teams, you ensure our visuals are both innovative and on-brand.
Your expertise keeps us ahead of creative trends, driving excellence and inspiring our team to push boundaries-making your work vital to our agency's creative impact and growth.
Job responsibilities
* Create visually compelling images, graphics, and designs for advertising, branded content, brand guidelines, templates, and internal projects using advanced AI tools.
* Produce engaging video content with platforms like Adobe Firefly, Runway ML, Sora, Veo, and other generative technologies.
* Design mood boards, concept frames, photography, and prototypes with generative AI for presentations and pitches.
* Customize and optimize AI models to achieve specific visual styles and align with brand guidelines.
* Work with post-production and VFX teams to integrate AI-generated elements into multimedia deliverables.
* Manage timelines and deliverables, ensuring quality, consistency, and creative excellence.
* Stay ahead of generative AI trends, tools, and research, and share your expertise through internal training and documentation.
Required qualifications, capabilities and skills:
* Portfolio showcasing innovative AI-driven visual design.
* 5+ years in video production, leading creative ideas, or digital content creation - with at least 1+ year delivering AI-generated content for commercial use.
* Experience in a creative agency, production studio, or similar environment.
* Strong foundation in photography, film, visual arts, or related fields.
* Proficient in multiple AI generation platforms such as Adobe Firefly, Nano Banana, Veo3, Runway, etc.
* Skilled in model training for product or branded imagery.
* Excellent collaboration and communication skills.
* Passion for creative innovation and visual exploration.
* Detail-oriented with a strong design sensibility.
Preferred qualifications, capabilities and skills:
* Proficient in additional AI generation platforms and workflows (Stable Diffusion, Midjourney, ComfyUI, etc.).
* Familiarity with fashion, luxury, or high-end brand aesthetics is a plus.
* Experience with AI model training, customization, or deployment.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:36
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Product liaison to analyze business requirements and produce testing documentation and execution strategy to support the Product.
As a Sr.
Product Delivery Associate in the Card Pricing Product team, you will serve as a liaison between the Product Owner, Partner Products and Technology Feature Teams to analyze business requirements and produce testing documentation and execution strategy to support the Product.
You will partner with the product leads to design a Pricing product testing strategy plan focused on speed, quality, and reusability.
You will also collaborate with the product and technology teams to drive the design, customization, development and execution of an initiative's User Acceptance Test (UAT) that will deliver products that meet customer expectations and result in realizing the planned business value.
Job Responsibilities
* Collaborate with Product Leads to understand an initiative's operational flows and customer experience expectations for user acceptance testing (UAT) and end-to-end testing
* Assist in defining and documenting a test strategy and framework that can be used across the Product
* Draft quality test acceptance criteria at varying levels, including integration and negative testing
* Provide oversight on testing progress for an initiative's lifecycle, including functional, customer journey, database, and regression
* Exercise strong analytical and problem-solving skills to manage issues and defects arising from execution of test plans
* Build testing automation tools and capabilities in partnership with Technology to increase the coverage of end to end integration testing
* Partner with Technology to maintain an evergreen automation regression suite with necessary enhancements as required for new features and capabilities
* Identify potential project roadblocks, bottlenecks, and dependencies and partner with the product team to proactively resolve
* Communicate (both verbal and written) technical and non-technical updates to executives via decks and reports
* Promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what's best for the customer
Required Qualifications
* 8+ years of experience in user acceptance testing in product development or related field
* Deep understanding of automation testing tools, frameworks, best practices and strategies within an agile framework
* Knowledge of non-functional requirements for long-term product stability
* Proficiency in writing SQL queries and automation scripts
* Demonstrated expertise with Agile processes, principles, and tools like Confluence and JIRA
* Experience working independently in a fast-paced, collaborative, and cross-functional environment
* Experience leading through ambiguity and managing shifting business priorities
* Experience in fintech or financial services industry
Chase is a lead...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Boulder, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Desoto, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Ridgeland, US-MS
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:32
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JPMorganChase is seeking a Social Media Content Creator to join our team in New York City or Washington, DC.
In this role, you'll produce videos, write engaging copy, and share stories that highlight our local impact and showcase the JPMorganChase employee experience.
As a Social Media Content Creator Analyst within Commercial & Investment Bank you will be a creative storyteller, passionate about social media and visual content, where you will help shape the voice and visual identity of one of the world's largest financial services firms.
In addition, you will collaborate with colleagues across communications, marketing, and lines of business to craft content that resonates and elevates our brand presence.
Job responsibilities
* Shoot and edit short-form video content for JPMorganChase social media channels.
* Write creative copy and develop graphics that tell the story of our local impact and employee experience.
* Collaborate with communications, marketing, and business teams to source and amplify stories.
* Stay current on social media trends and bring fresh ideas.
* Track and report on content performance using analytics.
* Ensure all content meets brand standards and deadlines.
Required qualifications, capabilities, and skills:
* 1+ years' experience in social media or digital content creation.
* Proficient video shooting and editing skills.
* Creative writing and copywriting abilities.
* Proficiency with Adobe Creative Suite, Canva, or similar tools.
* Understanding of major social media platforms and trends.
* Organized and able to manage multiple projects in a fast-paced environment.
* Collaborative team player with strong communication skills.
* Eager to learn and contribute ideas.
* Entrepreneurial spirit and desire for growth.
Preferred qualifications, capabilities, and skills:
* Bachelor's degree.
* Experience creating content for a brand or large organization.
* Familiarity with social media analytics and management tools.
* Interest in financial services or community impact.
Candidates considered for this role will be asked to supply writing and video or motion graphic samples.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recogniti...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:32
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Venice, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:31
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Wheaton, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:31
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Vernon, US-CT
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:29
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - Java and AWS at JPMorgan Chase within the Consumer and Community Banking - Data Tech team, you will be an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* 5+ Years of Experience in Java, Spring, Springboot
* 2+ years of hands-on experience with AWS especially Terraform, EKS, ECS, and Lambda
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Highly proficient in coding in Java and Springboot
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Familiarity with front end development using React
* Experience in AWS and infrastructure provisioning
* Experience on Bigdata, Data platforms and Data Engineering concepts
* Programming experience in Python, Spark
* Familiarity of the financial services industry and their IT systems
Chase is a leading financial services firm, helping nearly half of America's households and small busine...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:29
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Huntsville, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:27
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:27
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Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team, applying your strategic thinking skills to drive impact at the heart of a fast-growing organization.
Job Summary
As a Vice President, Business Manager in Customer Experience, Marketing, Benefits and Credit Products, you'll help shape strategy and drive operational excellence.
As a key thought partner and operator, you'll bring clarity, structure, and momentum to the team-leading cross-functional initiatives, facilitating leadership forums, and ensuring priorities move from vision to execution.
This role is ideal for someone who thrives in a fast-paced, highly collaborative environment, enjoys building processes from the ground up, and isn't afraid to roll up their sleeves as a team player.
Job Responsibilities
* Owns all chief of staff responsibilities, inclusive of managing day-to-day operations
* Shape and communicate the organization's strategy and key initiatives, ensuring consistent messaging and visibility of major achievements to executive stakeholders
* Drive the execution of top strategic initiatives, proactively rolling up sleeves to ensure successful delivery
* Collaborate across product teams to deliver against business objectives, owning the tracking and execution of key milestones
* Establish and maintain the operating rhythm for the leadership team and the broader organization, ensuring focused discussions and real-time alignment
* Partner with Finance and HR to manage headcount planning, budgeting, and resource allocation.
Required Qualifications, Capabilities, and Skills
* 5+ years of experience or equivalent expertise in strategy consulting, corporate strategy, business operations, or chief of staff roles
* Outstanding communication and storytelling skills, including advanced PowerPoint and Excel skills - you can create compelling, eye-catching presentations and develop complex reports with little or no oversight
* Strong relationship builder comfortable collaborating with and influencing Managing Director-level team members
* Proven ability to manage and implement operational effectiveness initiatives
* Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
Preferred Qualifications
* Demonstrated prior experience working in a highly matrixed, complex organization
* Proven ability to operate within the product development life cycle and agile methodologies
* Experience working in financial services
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Aurora, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:25
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Peekskill, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:24
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Mount Vernon, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:23
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VP, Sapphire Lounge Product Strategy and Network Partnerships
As the Sapphire Lounge Product Strategy and Network Partnerships, Vice President you will play as a key leader in a growing and delivering incremental value to Chase credit card customers through lounge product strategy development and partnership management with an external Partner.
You will sit within the Chase Branded Cards organization of Card Services, a key business within Chase's Consumer & Community Banking group.
Job responsibilities
* Focus on Sapphire Lounge product strategy and it's evolution as a key travel benefit, in addition to managing strategic lounge partners
* Work with several key internal and external stakeholders through collaboration to drive strategy, opportunity assessment and business case development using customer and data driven insights to enhance the end-to-end traveler journey.
* Responsible for program management of key lounge partnerships, delivering to contractual commitments and key project milestones.
* Work cross functionally with the Chase Branded Cards teams, Chase Travel and other lines of business.
* Manage multiple complex initiatives and deliverables at the same time by being pro-active, action-oriented and results driven with the ability to prioritize in an ever-changing environment with competing priorities.
* Build and deliver product strategies that help us deliver our customer goals to drive NPS, expand card and connected commerce experiences across the travel journey.
* Manage multiple initiatives, build and leverage relationships across various lines of business, as well as with external partners
* Be intellectually curious with a customer-first mindset.
Required qualifications, capabilities, and skills
* Minimum of 8 years of industry experience, preferably in travel or travel-related industries
* Must have project management, and strategic partnership management experience
* Have strong analytical skills, understanding of a P&L, business trend analysis and forecasting
* Must have strategy development, business case development and execution
* BS degree or equivalent experience required
* Demonstrated strong cross-functional leadership, partnership, and influencing skills
* Strong attention to detail, organizational planning and cross-functional leadership, partnership, and influencing skills
* Excellent written and verbal communications skills
Preferred qualifications, capabilities and skills
* MBA preferred
* Travel, airline experience a plus
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:23
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Join our dynamic team as a Client Service Lead, where you will play a pivotal role in managing and developing a team of Client Service Account Managers.
As a Client Service Lead within Payments, you will manage a team dedicated to providing exceptional client-facing support.
You will act as a primary contact, building partnerships to understand client needs and ensuring service excellence.
Your role will involve coordinating internally to monitor relationship health and advocate for client satisfaction.
Job responsibilities:
* Manage and develop a team of Client Service Account Managers (CSAM) through hiring, training, and coaching.
* Navigate the organization to achieve outcomes for clients and stakeholders.
* Conduct weekly staff meetings and quarterly check-ins with GCB/Payments Sales partners.
* Act as a customer advocate to enhance service quality across product and operational areas.
* Maintain direct client relationships, resolve issues, and monitor client service level agreements.
* Track client requests in real-time and improve case data quality.
* Analyze client data to identify trends and develop long-term strategies.
* Perform quality controls, monitor KPIs, and guide product quality control.
* Serve as a high-level contact with strong product knowledge.
* Ensure processes align with specifications and meet financial and headcount targets.
Required qualifications, capabilities, and skills:
* Minimum of 5 years of managerial/leadership experience.
* 5 years in a Service or Client Relationship focused environment.
* Strong people, project, and risk management skills.
* Comprehensive understanding of Treasury Services products and market knowledge.
* Ability to influence others and drive decisions.
* Negotiation and strategic planning skills.
* Strong oral and written communication skills.
* Multi-tasking, time management, and organizational skills.
* Excellent problem-solving and analytical skills.
* Working knowledge of MS Office and Business Applications.
Preferred qualifications, capabilities, and skills:
* Experience in fostering a diverse and inclusive environment.
* Ability to perform root cause analysis and guide product enhancements.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensatio...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:22
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As a UX Designer, Senior Associate in the Payments Design Organization, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred qualifications, capabilities, and skills
* Experience working in Agile or Scrum environments.
* Experience designing responsive solutions across mobile & desktop
* Und...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Belmont, US-NC
Salary / Rate: Not Specified
Posted: 2025-12-04 08:00:19
