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Description & Requirements
Calling All Facility Superstars!!
Are you the type of person who can spot a crooked ceiling tile from across the room? Do you secretly love a good office supply order? If juggling vendors, coordinating space moves, and making sure the coffee machine and the fire alarm work gives you a sense of joy-then we've got just the role for you!
We're looking for a proactive, detail-savvy, cool-under-pressure Facilities Maestro to help keep our workplace humming.
You'll be the go-to for everything from office space strategy and vendor wrangling to safety plans and supply closets.
If you're organized, calm in a storm, and not afraid to get your hands (a little) dirty-step right up.
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*This is an onsite role
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Essential Duties and Responsibilities:
- Oversee Facility Management vendor and facilitate contract compliance with Contracts Team to include Vendor agreements by ensuring invoices and deliverables are submitted timely and accurately.
- Monitor Facility Management vendor performance and report/escalate facility issues to management and Contracts Team, as appropriate.
- Process special accommodation requests through established processes.
- Review and approve special orders for office supplies.
- Serve as the main point of contact between the Facility Management Vendor and client or other Maximus business owners for any facility-related items.
- Provide expertise and define facilities management requirements to meet all company goals and needs.
- Manage and execute all moves and space plans.
- Responsible for the generation and accuracy of the monthly Facilities Report.
- Participate in all planning and budgeting associated with facility needs.
- Work closely with Facility Management Vendor to assess and monitor facility repairs to ensure cost effectiveness and obtain proper approvals from the client.
- Ensure and oversee the appropriate response to all emergencies and crisis situations to ensure compliance as outlined in the Disaster Recovery Plan.
- Manage and facilitate the Safety Committee on a monthly basis.
- Serve as an initial point of contact for matters pertaining to physical security.
- Develop and maintain an Employee Physical Security Awareness Program and coordinate with Training for security and privacy training needs.
- Assist with reviewing Facility Vendor budgets in consultation with Finance and Management.
- Participate with the Security Management Plan, Disaster Recovery Plan, and other plans as required by contract.
- Work with Corporate Real Estate staff as needed.
- On call 24/7 to address the aforementioned items.
- Perform other duties as may be assigned by management in a fast-paced, deadline-oriented work environment.
- Daily use of Microsoft Office Products (Word, Excel, etc.).
- Must be willing to travel as needed.
Additional Duties and Responsibilities:
- Maintain tidy and organized workspace and facility storage areas.
- Work with US Mail, FedEx, UPS - mail room man...
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Type: Permanent Location: Mclean, US-VA
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:33
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The Kroger Spring Internship Program is an immersive experience that offers students an opportunity to grow their careers through a variety of focused internship assignments.
Our program offers competitive pay, hands-on learning experiences, company exposure to senior leaders, and professional development opportunities.
Spend your summer leading projects, refining your professional skills, working alongside industry leaders, and connecting with other students from across the country.
Our Supply Chain and Manufacturing interns have the opportunity to work within the Corporate Supply Chain team, as well as within the operational departments that comprise Kroger's supply chain such as Human Resources, Operations, QA, Engineering, Finance, Procurement, Transportation, Maintenance, Safety, Inventory, Information Technology and Store Operations.
Our interns will role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Kroger Co (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Minimum
* Open to all majors, must be actively pursuing a degree at an accredited college or university
* Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Kroger Co (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status)
* Highly motivated student with the desire to take initiative on their own work
* Highly motivated with strong leadership skills and the ability to work in groups or independently
* Accuracy and attention to detail with the ability to preserve confidentiality of information
* Excellent communication skills (written and verbal) and ability to present information to various levels of the organization
* Managing multiple priorities between school, work or extra-curricular activities
* Responds to change as a positive challenge
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
* Significant level of multi-tasking
Desired
* Ability to analyze and interpret information and apply to business needs
* Commitment to providing customer service
* Involvement in leadership and community activities
* Excellent interpersonal skills.
* Must be a team player and a team builder
* Strong analytical and problem solving skills
* Effective time management skills with the ability to manage multiple projects with competing priorities
* Proficient in Microsoft Office software programs
* Demonstrates accountability for his/her decisions
* Major in Supply Chain, Logistics, Purchasing, Transportation, Retail Management or Operations Manage...
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Type: Permanent Location: Crawfordsville, US-IN
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:33
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Create outstanding customer experiences through exceptional service.
Establish and maintain a safe, clean and fresh environment that encourages our customers to return.
Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Direct and supervise all functions, duties and activities for the Produce department.
Support the day-to-day functions of the Produce operations.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* 18 years of age
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
* Current food handlers permit once employed
Desired
* Management experience preferred
* Produce experience
* Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
* Develop adequate scheduling to manage customer volume throughout hours of operation.
* Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
* Offer product samples.
* Inform customers of produce specials.
* Review/inspect products for quality and freshness and take appropriate action with those items.
* Utilize Fresh Insights to ensure proper sell through and shrink reduction.
* Recommend produce items to customers to ensure they get the products they want and need.
* Develop and implement a department business plan to achieve desired results.
* Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
* Implement merchandising promotional plan for the department.
* Keep all department associates current with present, future, seasonal and special ads.
* Help to monitor and control expenses for the department.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Help to ensure price integrity including shelf tags and promotional signs.
* Assist in the inventory process.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Pr...
....Read more...
Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:32
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but ...
....Read more...
Type: Permanent Location: Newbury Park, US-CA
Salary / Rate: 16.7
Posted: 2025-06-25 08:40:31
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but ...
....Read more...
Type: Permanent Location: Laguna Hills, US-CA
Salary / Rate: 16.2
Posted: 2025-06-25 08:40:30
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983.
Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Dillons family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
Desired
- Any retail experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome, important ...
....Read more...
Type: Permanent Location: Junction City, US-KS
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:30
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but not necessary
Essential Job Functions:
• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate w...
....Read more...
Type: Permanent Location: Seabrook, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:29
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more infor...
....Read more...
Type: Permanent Location: Long Beach, US-CA
Salary / Rate: 18.985
Posted: 2025-06-25 08:40:28
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Assist customers and manage cash register.
Maintain neatness and cleanliness of the fuel center.
Recover stock, fill out incident and security reports, and maintain compliance documentation.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Familiarity with industry/technical terms and processes
* Ability to work in a fast-paced environment
* Ability to work without direct supervision
DESIRED
* Any related experience
* Knowledge of company policies, procedures, and organizational structure
* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
* Pump gas
* Complete daily tour and inspection
* Fill out incident and security reports
* Clean up fuel spills and complete Fuel Spill Re...
....Read more...
Type: Permanent Location: London, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:27
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.
Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math
* Current food handlers permit once employed
Desired
* Bakery experience
* Retail experience
* Second language: speaking, reading and/or writing
* Promote trust an...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 20.91
Posted: 2025-06-25 08:40:26
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more infor...
....Read more...
Type: Permanent Location: Chula Vista, US-CA
Salary / Rate: 18.735
Posted: 2025-06-25 08:40:25
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but ...
....Read more...
Type: Permanent Location: Dana Point, US-CA
Salary / Rate: 16.2
Posted: 2025-06-25 08:40:25
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more infor...
....Read more...
Type: Permanent Location: Van Nuys, US-CA
Salary / Rate: 19.19
Posted: 2025-06-25 08:40:24
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:23
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:23
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:22
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:21
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (speaking...
....Read more...
Type: Permanent Location: Reynoldsburg, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:21
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:20
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:19
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:18
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:18
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:17
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:16
-
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position.
You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-06-25 08:40:15
