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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:47
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Lenexa, US-KS
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:45
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Cantonese fluently is required for this role
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to i...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:45
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: King City, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:44
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Lawrence, US-KS
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:43
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As the Cobrand Acquisitions and Onboarding Product Manager within the Cobrand Cards organization of Card Services, a key business within Chase's Consumer & Community Banking group, you will collaborate with internal and external partners to deliver innovative, secure, and streamlined user experiences, leveraging technical expertise in APIs and data integration.
Job responsibilities:
* Strategy & Execution: Develop and execute strategies for digital card acquisition and onboarding, focusing on both incremental improvements and transformational initiatives.
* Technical Delivery: Lead the design and delivery of API-based solutions and data integrations to support seamless customer onboarding and acquisition experiences.
* Partner Collaboration: Work closely with Cobrand Partners, technology teams, and third-party vendors to understand needs, define requirements, and deliver optimized digital journeys.
* User Experience Optimization: Evaluate and enhance partner digital journeys to maximize card acquisitions and streamline onboarding, ensuring minimal friction and high conversion.
* Stakeholder Management: Build strong relationships across the organization and with external partners, influencing product roadmaps and ensuring Cobrand Card considerations are prioritized.
* Project Management: Navigate complex organizations, manage dependencies, and create networks to accomplish critical objectives.
* Metrics & Analytics: Define and track KPIs for acquisition and onboarding features, leveraging data analytics to inform product decisions and measure success.
* Agile Leadership: Lead refinement sessions, write user stories, and participate in Agile scrum events (Discovery, Refinement, Standups, Sprint Planning, Reviews, Retrospectives).
* Customer Research: Sponsor and define customer research to validate engagement hypotheses and support product discovery.
* Production Oversight: Escalate and prioritize production defects, participate in triage, and oversee mitigation and remediation efforts.
Required qualifications, capabilities, and skills:
* 5+ Years Technical Background: in financial services, digital platforms, and/or software development, with a strong focus on API delivery and data integration.
* 1+ Years API & Data Expertise: working with and documenting requirements for APIs and diverse database technologies (SQL, Oracle, Cassandra, etc.).
* Digital Product Experience: Background in digital user experiences, product management, and business cases for financial service products.
* Product Discovery: Positions key questions for feasibility study and consumer research
* Agile Methodology: Strong understanding of Agile practices and experience leading initiatives from Discovery to Delivery, including building roadmaps at a feature and strategic level.
* Jira and Jira Align: Experience creating epics and stories to communicate and manage business and technical requir...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:42
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The Consumer Bank Acquisition Marketing team is responsible for driving incremental high-quality customer growth by launching and leading direct-to-consumer marketing campaigns that acquire new customers and deepen existing relationships.
The Acquisition Marketing Campaign Management team is seeking an energetic, motivated, and experienced marketing individual to drive best-in-class consumer experiences by on a high-performing, results-driven team.
As a Vice President, Marketing Strategy Lead for the Consumer Bank Acquisition Campaign Management team, you will support consumer deposit relationships, be responsible for building and leading large scale, multi-channel acquisition campaigns, and involved in planning and executing creative strategies/tactics with a heavy emphasis on Affluent channels.
In addition, you will be an authorized approver of creative for the team, and drive creative thought leadership and/or process excellence initiatives across the team.
Job responsibilities
* Develop proactive, strong partnerships between the ACM team, strategy partners, and internal/external execution partners to ensure the teams are working cohesively
* Optimize direct response marketing campaigns to improve creative performance, deepen customer journeys, create efficiencies and reduce costs
* Lead efforts to continuously improve both the customer experience and how we deliver it for their program:
* Act as a culture leader, identifying key skills to bring to the table and engaging with team beyond day-to-day duties
* Communicate effectively with senior leaders and others in written (email, Teams, presentation documents) and verbal communications; effectively presenting and/or facilitating large scale meetings
* Oversee budget management for production and creative costs across the programs they are responsible for
* Ensure strong control environment and serving as an Authorized Approver on final creative for the team
Required qualifications, capabilities and skills:
* Proven track record in direct or digital marketing as a project/campaign manager: 5 plus years of experience
* Digital consumer marketing experience in owned, earned and paid channels; strong executional knowledge of social, paid display, email, and website creative
* Experience working in a fast-paced environment, with strong skills in multi-tasking and prioritization
* Ability to balance tactical, project management with strategic thinking/approach; strong track record of managing initiatives with demonstrated ability to think strategically in providing creative leadership, all while adhering to a tight controls environment
* High energy, solutions-oriented individual with the ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
* Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and te...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:41
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Saint Helena, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:39
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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director for Infrastructure Platforms AI/ML Emerging Product in Infrastructure Platforms team, you lead innovation through the development of products and features that delight customers.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
This role is essential in our team's mission to develop and deliver innovative, state-of-the-art products and solutions that strategically integrate and leverage AI to unlock business value for the consumers of our products.
Job responsibilities
* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Owns product performance and is accountable for investing in enhancements to achieve business objectives
* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
* Establishes and defines metrics that align AI product roadmaps with business value, ensuring accountability and transparency.
* Leads cross-functional teams to ensure product capabilities and features are cohesive and complimentary, delivering a consistent experience for customers
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* Extensive knowledge of the product development life cycle, technical design, and data analytics
* Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience driving change within organizations and managing stakeholders across multiple functions
* Champion a culture of customer-centricity, collaboration, and continuous improvement within IP product teams.
Strong understanding of modern product management practices, such as discovery, design thinking, prototyping, journey mapping, competitive analysis, addressable market segmentation, prioritization, and roadmap development
* Demonstrated a...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:38
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As an Experience Designer Vice President for our virtual assistant for text(chat) interactions , you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
The product will serve as a key touchpoint for customers navigating their financial lives on CBO Web and Mobile.
This position is ideal for a design leader who combines deep expertise in conversation design with a strong understanding of language models (NLU and LLM) who can effectively mentor other designers, manage cross-functional stakeholders, and advocate for user-centered design through compelling storytelling.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
* Help drive the strategic vision for conversational AI at Chase, ensuring that our solutions not only enhance customer experience but also position Chase as a leader in the competitive landscape of conversational technology in finance
* Lead and execute the design of conversational flows for AI-driven tools, including chatbots and IVRs, while advancing NLU and LLM experiences across products and drive strategic alignment with AI/ML initiatives and company goals
* Articulate design rationale and decisions with clarity and impact through engaging storytelling, comprehensive documentation, and persuasive presentations, ensuring alignment and understanding among stakeholders
* Collaborate with ML and Data teams to train and refine NLU models based on conversational design principles ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:37
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At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path.
We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers.
The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program.
The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Risk Management at JPMorganChase
The Risk Management organization provides risk management and control oversight, operating independently of revenue-generating businesses.
The organization encompasses all corporate and line-of-business aligned risk management functions in the region including a comprehensive risk governance framework.
The firm's risk management framework and governance structure are intended to provide comprehensive controls and ongoing management of the major risks inherent in its business activities.
It is also intended to create a culture of risk awareness and personal responsibility throughout the firm.
The firm's ability to properly identify, measure, monitor, and report risk is critical to both its soundness and profitability.
Job Responsibilities
* Provide independent risk challenge and oversight
* Identify and evaluate potential risks, including industry-specific risks in order to mitigate
* Collaborate and partner effectively with senior leaders and other lines of business and functions
* Maintain ongoing financial and organizational discipline
* Deliver against new regulatory, industry and internal requirements and standards
* Continue to look for opportunities to be more efficient while maintaining a strong control environment
* Promote the highest standard of culture and conduct by identifying, analyzing and escalating issues
What We Look For
* Currently on a voluntary career break of at least 2 years
* Bachelor's degree in a quantitative discipline
* 3+ years of experience in Risk, Quantitative Finance or similar area
* Strong quantitative and financial analysis skills
* Solid understanding of financial products, corporate finance, financial modeling and market dynamics
* Exceptional interpersonal, verbal and written communication skills
* Preferred experience in credit risk, market risk, model risk, modeling, analytics, reporting, strategy, product owner experience
* Preferred proficiency in Excel (VBA), Python, SQL, R, SAAS, Tableau
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to mil...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:36
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Commercial & Investment Bank, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Works closely with Product and other stakeholders ins defining requirements, refining stories and driving to solutions.
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on Software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) Including Java and/or ReactJS
* Advanced proficiency in Java, J2EE, microservices and Restful APIs for Enterprise scale application development.
* Advanced in in Front End technologies including CSS3, HTML5 and modern java script frameworks (React).
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies and other reactive web frameworks
* Exposure to cloud technologies
JPMorganCha...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:35
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Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Consumer Banking Deposits, you are trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
* Partner with technology, operations, and business stakeholders to gather requirements, clarify objectives, and ensure alignment throughout the product delivery lifecycle
* Facilitate regular status updates, manage dependencies to drive transparency, track progress, and promote continuous improvement within the team
* Analyze data and feedback to identify opportunities for process optimization, proactively recommending solutions to enhance product stability and scalability
* Coordinate testing and validation activities to ensure new features and enhancements meet quality standards and deliver intended value to customers
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Demonstrated performance in either product management or relevant domain area
* Experience executing operational management and change readiness activities
* Experience in product deployment processes
* Drive cross-functional collaboration by engaging with stakeholders from technology, operations, and business to align on product goals and delivery timelines
* Build and nurture key relationships across teams to facilitate effective communication, resolve issues quickly, and support seamless product launches
* Monitor product performance and operational metrics to identify risks, ensure stability, and recommend improvements for scalability
* Champion a culture of continuous delivery by implementing best practices, sharing learnings, and encouraging innovation within the team
Preferred qualifications, capabilities, and skills
* Developed knowledge of the product development life cycle
* Leverage product development life cycle expertise to guide delivery and process adherence
* Collaborate with partners to translate requirements into actionable plans
* Recommend scalable enhancements using industry...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:34
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Join the Product Operations team for an exciting opportunity to help support key strategic priorities aimed at improving operational effectiveness and productivity across Consumer & Community Banking (CCB) Product, Experience and Technology (PXT).
Work together with strategic partners to operationalize comprehensive measurement frameworks, support insightful reporting to drive actionable outcomes, drive accountability around new capabilities, coordinate development of insight platforms, facilitate collaborative uplift and enhance the user experience by optimizing tools.
As a Senior Associate in the Product Operations CMEX team, you will help support the operationalization of key capabilities to drive overall effectiveness, productivity and empowerment across PXT.
You will play a valuable role in providing programmatic execution support for the socialization, adoption and enhancement of PXT measurement solutions, including integration into ways of working, while also aiding in creating valuable insights reporting and knowledge management resources for stakeholders.
You will engage with key partners to execute areas of improvement across tools to better support organizational strategies.
Job Responsibilities
* Support execution and program management activities to manage and deliver work on key workstreams and tasks
* Track and manage project milestones and communicate any potential delays / blockers to leadership effectively
* Expand knowledge resources, persona-based user guides and best practice playbooks for measurement capabilities
* Identify and help prioritize backlog enhancements based on user feedback and gathered requirements
* Brainstorm how to organize complex information in a strategic and compelling way to support PXT reporting insights at all levels of the organization
* Execute a standard change management lifecycle framework, including success measurement
* Engage directly with end users to educate, drive collaboration and gather feedback
* Support touchpoints with PXT leadership and strategic partners to align on strategic priorities and task prioritization
Required qualifications, capabilities and skills
* Bachelor's degree in Business, Finance, Economics or other related area
* 4+ years of relevant experience in Consulting, Strategy, Transformation, Analytics, Product or Business Management roles
* Advanced skills in Microsoft Excel and PowerPoint
* Excellent attention to detail, project management and organizational skills
* Highly motivated self-starter with excellent time management / prioritization skills
* Adept at forging strong internal relationships across a broad range of functions
* Ability to execute and identify enhancement opportunities across E2E processes
* Self-motivated and able to work independently
* Strong written / verbal communication, analytical and logical problem solving skills
Preferred qualifications, capabiliti...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:32
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:31
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required qualifications, capabilities, and skills
* 10+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 20...
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Type: Permanent Location: West Harrison, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:30
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Small Business Payments, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.We are looking for a highly engaged experience designer to join us.
In this role, you will be part of a multi-disciplinary team of designers, content specialists, and researchers who are committed to designing products and services in the exciting and rapidly evolving payments space.
You'll play a critical role in helping merchants get paid more easily and ultimately grow their business by understanding and addressing core design challenges.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
* Liaise with product managers to define design requirements; follow up with product managers and BSA's to ensure their requirements are met
* Review graphics, layouts, and fonts before products are completed
* Finalize and deliver wireframes, legal and compliance, and ADA spec designs
* Follow release deadlines to ensure timely delivery of work
* Keep up to date with product and design trends, techniques, and software
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:29
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within Asset and Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on computer science and reliability concepts and 5+ years applied experience.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Experience with full stack development using wide range of technologies from React NodeJs to Java methodologies
* Hands-on practical experience in AWS, ECS, Lambdas and Step Functions
* Demonstrated proficiency in development tools and frameworks - GIT, Apache Maven, Jenkins
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Direct experience in migrating Spring Boot-based Java microservices to AWS Public Cloud.
* Advanced in Java, Spring Boot, JPA, SQL, REST.
* Experience with modern front-end technologies like React, TypeScript, CSS, HTML etc.
JPMorganChase, one of the oldest fin...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:28
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When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.
You were made for this.
As a Senior Manager of Software Engineering at JPMorgan Chase within the COMMERCIAL & INVESTMENT BANK, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
* Execute creative software solutions, design, development, and technical troubleshooting, thinking beyond routine approaches to build solutions or break down technical problems.
* Develop secure, high-quality production code; review and debug code written by others.
* Set up and manage Proofs of Concept (POCs) to evaluate new technologies and methodologies, ensuring alignment with business goals and technical requirements.
* Drive adoption of best practices in software development and AI integration, maintaining high standards of quality, security, and efficiency.
* Identify opportunities to eliminate or automate remediation of recurring issues to improve operational stability of software applications and systems.
* Lead technical designs and collaborate with geographically distributed analysts and developers responsible for the program's software solutions engineering function.
* Work with stakeholders to gather requirements and ensure solutions meet business needs.
* Contribute to a team culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering concepts and 5+ years applied experience.
In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Hands-on experience in system design, application development, testing, and operational stability.
* Proficient in coding in one or more object-oriented languages, including Java 17+ with Spring Boot.
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
* Experience building enterprise applications with high availability and performance using Java, Spring, Kafka, EKS, Distributed Cache.
* Strong hands-on experience designing and building solutions on AWS and PySpark, including services such as EC2, S3, Lambda, ELB, ECS, EKS.
* Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
Preferred qualifications, capabilities, and skills
* Keen interest in staying ahead of modern development trends and experimenting with emerging technologies such as AI and Machine Learning.
* Hands-on experience with Microservices, ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:28
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Join our team where you'll play a key role in supporting day-to-day business operations and driving process improvements.
We value your ability to collaborate across teams, solve problems, and deliver impactful solutions in a dynamic environment.
As a Business Support Manager in Commercial & Investment Bank (CIB), you will provide essential business administration and control support, partnering with senior management and cross-functional teams.
You'll help ensure smooth onboarding, process controls, and risk mitigation while contributing to strategic initiatives.
Your work will help maintain a high-performing, compliant, and collaborative business environment.
Job Responsibilities
* Manage employee onboarding, offboarding, and transfers for CIB business functions
* Request applications and market data services to support business needs
* Provide solutions and triage day-to-day issues by coordinating with relevant partners
* Act as liaison with project management for technology and facility upgrades, and intern onboarding
* Serve as a conduit to multiple groups and business teams; maintain floor plans, oversee move management, and review cost allocations
* Review and certify physical floor access for employees
* Enforce a dynamic control and compliance environment, driving continuous risk mitigation in business processes
* Ensure effective business and process controls are maintained across all functions
* Participate in and occasionally lead strategic initiatives and ad hoc projects within Business Support Management
* Provide guidance and support to drive the agenda for business operations
Required Qualifications, Capabilities, and Skills
* Minimum 2 years of related experience in business administration or support
* Proficient in Microsoft Office (Excel, Word, PowerPoint)
* Strong verbal and written communication skills with a professional demeanor
* Independent problem-solving abilities and mature judgment
* Ability to work under pressure, prioritize multiple assignments, and complete tasks efficiently
* Excellent relationship-building skills and ability to influence others
* Organized self-starter who consistently meets deliverables
* Ability to work effectively in a team and adapt to diverse working styles
* Comfortable leading initiatives and collaborating with senior leadership
Preferred Qualifications, Capabilities, and Skills
* Customer service or client-facing experience
* Experience in move management or facility operations
* Familiarity with cost allocation and business controls
* Exposure to project management or strategic initiatives
* Ability to drive process improvements in a dynamic environment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and governm...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:26
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Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.
As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Network Product , you are the non-functional requirement owner and champion for the applications in your remit.
You are a key influencer in your team's strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area.
You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.
Job responsibilities
* Demonstrates expertise in network reliability principles, including Permit to Operate, FMEA, and operational readiness, balancing new features, efficiency, and stability.
* Collaborates closely with network engineering teams (Datacenter, Firewall, Proxies, DMZ, Load Balancing, etc.) and Lines of Business to ensure alignment and optimal outcomes.
* Drives the adoption of network reliability best practices and robust observability across the organization, empirically demonstrating improvements through stability and reliability metrics.
* Acts as the bridge between Engineering, Operations, DevOps, and customers to build and maintain resilient, scalable, and secure network services.
* Leads Tier-3 network support, providing operational support for major incidents and ensuring rapid resolution and root cause analysis.
* Fosters a culture of continual improvement, soliciting real-time feedback to enhance the customer and user experience.
* Ensures knowledge sharing and collaboration across teams, avoiding duplication of work and promoting innovation.
* Conducts blameless, data-driven post-mortems and regular team debriefs to enable learning from both successes and failures.
* Provides personalized coaching and development for team members at all levels.
* Documents and shares knowledge, innovations, and best practices via internal forums, communities of practice, and industry conferences.
* Works with internal specialists, product, and engineering teams to package approaches, best practices, and lessons learned into thought leadership, methodologies, and published assets.
* Interacts with business, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks and issues, and timelines for successful client outcomes.
Required qualifications, capabilities, and skills
* Advanced proficiency in network reliability engineering, including Permit to Operate, FMEA, and operational readiness processes.
* Experience leading technologists to manage and solve complex network issues at a firmwide level.
* Ability to influence team culture by championing innovation and change for success.
* Proficiency in SD-WAN, cloud platforms (AWS, Azure, etc.), and major network technologies (Palo Alto, Juniper, F5, Broadco...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:26
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Join us as a trusted Compensation Senior Associate on the Central Compensation Team, where you will provide strategic solutions and expert advice to the compensation and HR community.
This role combines in-depth knowledge of compensation principles with an understanding of business needs, market and regulatory landscapes, and detailed analysis and models.
We are seeking someone with compensation experience and strong Excel and other reporting skills, including proficiency in PitchPro.
As a Compensation Senior Associate within the Central Compensation Team, you will perform a variety of compensation activities, including providing support, oversight and guidance to the compensation function as well as other HR partners.
You will be part of a global team representing diversity of thought, experience, and backgrounds who are friendly, committed, hard-working, and growth-oriented.
Job Responsibilities:
* Support cross compensation activities such as Early Careers engagement, offer approval guidance, education in addition to the annual compensation planning and communication process.
* Work with teams across various areas of compensation, product, talent, communication, change and control management.
* Understand compensation priorities and effectively identify and drive timesaving, complexity-reducing process improvements, seeking automation opportunities for previously manual work
* Simplify and improve processes with fresh ideas, strategy, design iteration, and implementation to ensure alignment with compensation strategy, best practices, and our risk and controls framework.
* Provide counsel to HR professionals about compensation decisions, interpreting and applying policies, often in complex situations.
* Participate in firmwide projects involving compensation, including policy reviews, changes in compensation practices, and systems' development.
* Perform complex analyses and present findings to senior management.
* Lead compensation-related projects and initiatives involving multiple stakeholders with significant strategic and financial impact.
* Translate regulatory and policy governance/requirements into clear guidance for clients.
* Leverage corporate partners and firm-wide resources to achieve desired outcomes efficiently and with consistency across lines of business, where appropriate.
Required Qualifications, Capabilities, and Skills:
* Possesses relevant experience in HR/Compensation or Finance, with a strong foundation in analytical, critical thinking, and problem-solving abilities.
* Demonstrates exceptional systems skills, including advanced proficiency in MS Excel and other Microsoft applications.
* Exhibits proven consulting and influencing capabilities, effectively driving business objectives through innovative HR/Compensation strategies.
* Comfortable with identifying and implementing process improvements that save time, reduce complexity, and automate pre...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:24
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Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As a Technology Support Lead in the Commercial and Investment Bank, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services.
Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
* Leads teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
* Oversees the end-to-end management of production and UAT environments, ensuring high availability, resiliency, reliability, performance, and security
* Develop and implement comprehensive strategies for onboarding and supporting Identity and Access Management (IAM) applications and tools such as ForgeRock and Ping Identity
* Ensure all processes and solutions adhere to regulatory requirements and internal policies, maintaining robust compliance and security standards throughout the IAM lifecycle
* Leads the design, deployment, and optimization of AWS-based infrastructure, leveraging cloud-native solutions for scalability and resilience
* Collaborates with engineering, product, security, and business teams to align production management initiatives with organizational goals
* Establishes and monitors key performance indicators (KPIs) for production systems, driving proactive incident management and root cause analysis
* Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
* Champions automation and DevOps practices to streamline operations and reduce manual intervention and toil
* Monitors service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
* Tracks industry trends and emerging technologies, recommending enhancements to production management practices
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
* Proficient experience in observability and monitoring tools and techniques (Geneos, Dynatrace, Grafana, and Splunk), with experience in configuration, integration, and analysis of application and infrastructure metrics
* Proficient in Python scripting
* Experienced in implementing processes aligned with the Information Technology Infrastructure Library (ITIL) framework, and proficient knowledge of cloud security principles, compliance frameworks, and risk management
* Proficient in Ide...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:22
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Locust Grove, US-GA
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:15
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Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Strategy Operations Manager in Digital Channels, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
Job responsibilities
* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
* Develops product strategy and product vision that delivers value to customers and supports the goals of the business.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in program management or performance optimization
* Proven ability to manage and implement operational effectiveness initiatives
* Proven ability to operate within the product development life cycle and agile methodologies
* Experience in strategy consulting, corporate strategy, or startups business operations
* Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
* Strong communication, presentation, and influencing skills-ability to collaborate and build relationships with colleagues at all levels
* Data Literacy and analysis skills, as well as an ability to interpret and make data-driven decisions, understanding and using data to craft narratives for executive audiences.
* Advanced PowerPoint skills
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* A high level of personal initiative, setting and achieving challenging activities, and demonstrating entrepreneurial leadership
* Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary d...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-27 07:59:15
