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Join JPMorgan Chase as a Vice President in the Innovation Economy team, where you'll be at the forefront of driving global growth and strategic investments within the Commercial Bank.
Leverage your expertise in program management and business consulting to support the Venture Capital ecosystem, collaborating with industry leaders to deepen client relationships and win new business.
With a focus on innovation and excellence, you'll play a pivotal role in executing firmwide initiatives and delivering seamless solutions to our IE clients.
Be part of a dynamic team that is committed to making a positive impact in the communities we serve.
As a Vice President within the Innovation Economy team, you will support the end to end execution of the IE growth plan in the Commercial Bank and across the firm (globally) with a focus on promoting strategic investments projects and firmwide initiatives.
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities.
We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Growing our Global Innovation Economy (IE) business - within the Commercial Bank and across the firm - and delivering the firm seamlessly to the IE client base, is a top priority for JPMorgan Chase.
The IE business encompasses the entire Venture Capital ecosystem, including Partners, Founders, Portfolio Companies and their employees, and Venture Capital Firms; the business segment covers early and growth stage Technology, Disruptive Commerce, Life Sciences, Healthcare Services, and other industry specializations.
The Chief Administrative Office for the Innovation Economy is responsible for collaborating with the business to set and implement strategy and oversee the execution of the IE business plan and key growth priorities.
As a Vice President, you will support the end to end execution of the IE growth plan in the Commercial Bank and across the firm (globally) with a focus on driving strategic investments projects and firmwide initiatives.
Job Responsibilities
* Support delivery of the IE business growth plan (including a portfolio of existing initiatives, as well as new initiatives for IE clients) through partnership with key business, front office and functional partners across Digital, Data and Product, Middle Office, CB Solutions, Finance and Business Management, Marketing, Legal and Risk
* Participate in and lead regular check-ins with partners regarding progress; problem solve when challenges arise, ensuring appropriate accountability and positive momentum; manage and track key follow-ups through completion
* Oversee the execution of strategic investment projects and firmwide initiatives (i.e., creation of firmwide P&L, analysis, etc.)
* Work directly with key senior VC and Innovat...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:56
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:52
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM.
You'll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share.
As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
* Acquire, retain and deepen a portfolio of approximately 40-50 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
* Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
* Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
* Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
Leverage service team to deliver an outstanding client experience
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
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Type: Permanent Location: Richardson, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:51
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Easton, US-PA
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:49
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Ijamsville, US-MD
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:47
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:46
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Job Summary
Connected Commerce is a new and innovative line of business, designed to expand Chase's business ventures beyond core financial services.
We are focused on building the future of Chase's digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful - all in service of our core mission to help customers make the most of their money.
As part of the Risk Management team, you are at the center of keeping our customers and these businesses strong and resilient.
Our culture in Risk Management is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Our culture is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Product Delivery Manager in Fraud Risk you will interact with stakeholders serving as a liaison between scrum teams and business end-users to identify and design optimal solutions.
You will coordinate large scale product initiatives working with area product leads from initiation through implementation, communicating and coordinating with stakeholders across the firm to work toward the best possible outcomes.
You are both customer and execution focused and equally passionate about solving business problems through innovation and modernization.
If you possess strong project management and communication skills and enjoy managing a product roadmap with multiple stakeholders, you may want to keep reading.
Job Responsibilities
* Partner with Fraud Risk product owners, data scientists, and fraud strategists on various cross product initiatives to facilitate and drive customer focused solutions across the organization
* Work with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap
* Establish and maintain strong working relationships with project workstream leads, business stakeholders, Technology, Operations, peers, subject matter experts and others.
* Operate as the voice of the area product, producing or contributing to various reporting needs, and facilitating meetings at the business, operational and project levels; has the ability to frame messages for different audiences and \"tell the story\"
* Ensure project tracking and documentation is maintained; ensure Product adheres to CCB Agility control guidance.
* Drive project and process methodology, data governance and CCB agility control standards consistency and maturity across the team
* Influence a culture of community and inclusivity across the team and department
Required qualifications, capabilities, and skills
* Experience in project management in financial services
* Well versed in agile project management, including use of agile project management tools (i.e.
Confluence, JIRA,...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:45
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Join our team and make a significant impact through innovative content design, driving customer confidence and satisfaction.
Shape customer experiences by planning, creating, and structuring product content within a user experience design framework.
As a Content Design Senior Associate in Connected Commerce, Loyalty you will play an important role in shaping customer experiences through content and building customer confidence across our products and services.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
Collaborate with cross-functional teams to ensure narrative consistency, influencing product design, architecture, and functionality.
Job Responsibilities
* Develop and implement content strategies for products and features, aligning with user experience principles and business objectives.
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience.
* Create content taxonomies to refine content organization and structure, incorporating user feedback for continuous improvement.
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively.
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences.
Required Qualifications, Capabilities, and Skills
* 3+ years of experience in content design, editing, and writing, with a focus on digital products and platforms.
* Experience in creating content architectures, storytelling, and clear and concise writing.
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content.
* Experience with iterative design techniques, incorporating user feedback for continuous improvement.
* Proficient technical literacy in content platforms and understanding their impact on user experience.
* Adaptive learner in new financial services products and offerings.
Preferred Qualifications, Capabilities, and Skills
* Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals.
* Experience with managing timelines and keeping work aligned and on time.
* Strong attention to detail and proven success with auditing content, documentation, and governance.
* Prior experience with stakeholder management across multiple projects simultaneously.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We of...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:44
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate Sector AIML Data Platforms you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With your advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job Responsibilities
* Creates Executive reports, updates and presentation for CIOs, CTOs, CPOs
* Develops and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
* Identifies and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
* Collaborates with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilizes advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
* Champions the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Impeccable written and verbal communication skills with a penchant for details.
* Proficient in creating C-level presentations.
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
* Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services.
* Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile e...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:43
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Business Intelligence Group
Data analytics plays a critical role for management to navigating today's complex business environment.
The Business Intelligence Group (BIG) drives a comprehensive data strategy from the front office across Markets.
The BIG team's role includes delivering key business insights to Sales and Trading through data product development and data visualization across all aspects of the Equities trading business.
The role would suit a candidate who is an individual contributor and is highly data literate, analytical, enjoys working directly with the Front Office to solve complex business problems and is interested in working with cutting edge data technologies.
The role sits within Quantitative Research (QR), but close collaboration with partners in Product, Technology, Finance / Business Management and Operations will be essential.
Opportunity
We are looking for a VP to join the Business Intelligence Group (BIG) in support of the Equities business.
The successful candidate will join this strategically important team which is part of the Quantitative Research (QR) organization, while also aligned to other key data and analytics disciplines across Global Markets.
This is a highly visible role within a specialized team of data strategists and as such, will require analytical insight, strong data discipline, sound understanding of technology, keen business acumen, and an entrepreneurial spirit to execute.
Strong communication and relationship skills is a must, as well as having the ability to bridge the gap between technology and the business.
The role also provides the opportunity to learn and develop skills in cutting edge data analysis and visualization tools, as well as cloud technology.
Responsibilities will include the following:
* Work with desk and business heads to develop data and analytics solutions supporting their business goals and objectives
* Develop relevant data products that address various business needs and support strategic decision-making
* Design and create interactive and visually appealing data visualizations and dashboards using tools such as Tableau, or similar
* Perform data analysis and provide actionable insights to Sales and Trading
* Ensure data accuracy, integrity, and security by implementing firm standards and best practices in data quality management and governance
* Work closely with colleagues in Quantitative Research, Technology and the Chief Data and Analytics Office (CDAO) to drive the Markets data strategy forward
Qualifications:
* Relevant Equities product and/or markets knowledge required, including cash and/or derivatives
* Relevant coding experience with script languages such as Python
* Adept user of business intelligence and data visualization tools such as Tableau, QuickSight, etc.
* Firm understanding of relational databases, data query languages (e.g.
SQL) and cloud technologies (e.g.
AWS S3, Redshift, Glue, etc.)
*...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:42
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:40
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Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence.
Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase in Infrastructure Platforms, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
* Applies technical expertise and problem-solving methodologies to projects of moderate scope
* Drives a workstream or project consisting of one or more infrastructure engineering technologies
* Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
* Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
* Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
* Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
* Expertise in Lean, Six Sigma, process improvement, value stream design, or a relevant domain area
* Strong understanding of global supply chain management and analyze processes to identify and implement improvements
* Demonstrated knowledge of continuous improvement tools, systems thinking and capacity planning
* Proven ability to lead change and influence without authority in a matrixed environment
* Experience in product or platform-wide release management, in addition to deployment
* Drives to continue to develop technical and cross-functional knowledge outside of the product
* Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle, design, and data analytics
* Familiarity with lean manufacturing principles and practices, with a background in industrial, lean, or manufacturing engineering
* Experience working with international teams and understanding of global supply chain dynamics
* Strong problem-solving skills with a focus on innovative solutions for process improvement and experience in lean product delivery
JPMorganChase, one of the oldest ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:38
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Join our team as an External Reporting Controller! The external reporting function handles the oversight of the financial statements and management reporting, ensuring a sound control environment; understands and applies the accounting treatments and ensures compliance with appropriate corporate and regulatory requirements; coordinates the preparation of quarterly regulatory requirements; validates balance sheet items and understands balance sheet usage and reporting.
As an External Reporting Controller within the Corporate sector, you'll engage in producing, reviewing, and filing monthly, quarterly, semi-annual, and annual reports for regulatory agencies.
These reports are crucial for regulators to compile widely used statistics on domestic and international portfolio positions and their changes.
Job responsibilities:
* Consolidate, review, and analyze quarterly financial data for accuracy and completeness.
Perform quarter-over-quarter variance analytics
* Coordinate data collection and quarterly business results with various lines of business, Regulatory Controllers and SEC reporting teams
* Assist in the thorough assessment of the issues and outcomes
* Communicate financial information to the lines of businesses and able to flag potential issues
* Adhere to proof & control procedures to ensure accurate reconciliation between regulatory filings, SEC filings and other published financial reports (e.g., Form 10-Q, Annual Report/Form 10-K, Call Report & FR Y-9C, Pillar III, etc)
* Adhere to various control procedures and edit checks to ensure the integrity of reported financial results
* Ensure accurate and complete data submission to the Regulators
* Interpret and define regulatory and/or SEC requirements and coordinate internal and external policies
* Establish and manage relationships with the line of business as well as with external regulatory agency constituents through ongoing partnership and dialogue
* Participate in continuous improvement efforts around data quality review and external reporting improvement projects
Required qualifications, capabilities, and skills:
* 3+ years in a Finance organization with exposure to accounting, financial statements, and/or regulatory reporting
* Strong skills in time management, problem solving, written and oral communication
* Team player, with ability to work effectively across diverse functions, locations and businesses
* Excellent Excel and computer skills
* Strong analytical skills
* Extremely strong organizational and time management skills
Preferred qualifications, capabilities, and skills:
* Bachelor's degree in Accounting or Finance preferred
* Experience in Product Control, Financial Control or knowledge of SEC reporting/Reg Reporting a plus
* Project management experience/skills helpful
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to million...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:36
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Delaware, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:35
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Champion cutting-edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution.
Lead cross-functional teams to deliver excellence in service design.
As a Service Design Vice President in Consumer & Community Banking, you will play a pivotal role in shaping end-to-end customer experiences by leveraging your deep expertise in service design and systems thinking.
Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance customer satisfaction.
As an expert in service design, apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse clientele.
Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences.
Job responsibilities
* Develop and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms
* Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points, opportunities for improvement, and champion innovation in products and features of moderate complexity
* Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalized, and accessible experiences
* Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement
* Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences
* Proven record in innovative service design projects, including journey mapping, service blueprinting, and storyboarding
* Demonstrated expertise in creating direct and indirect experiences for diverse users
* Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives
* Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts
Preferred qualifications, capabilities, and skills
* Ability to synthesize complex, interdependent, and sometimes competing needs
* Excellent written and verbal communication skills, including the ability to clearly and effectively present concepts and justify design decisions
* Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment
Chase is a leading financial services firm, helping ne...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:34
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Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
As a Lead Cybersecurity Architect at JPMorgan Chase within the Consumer Community Banking Digital / Customer Acquisition and Marketing Platforms Line of business, you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications on modern cloud-based technologies.
As a core technical contributor, you are responsible for carrying out critical cybersecurity architecture solutions by identifying, creating, and communicating risk, mitigation options, and solutions across multiple technical areas within various business functions in support of project goals.
Job responsibilities
* Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future cybersecurity needs
* Defines the technical target state of their cybersecurity product and drives achievement of the strategy
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall cybersecurity of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive continuous improvement and assess cybersecurity design and technical credentials for use in existing systems and architecture
* Adds to team culture of diversity, equity, inclusion, and respect
* Participate in security design and architecture reviews of projects, ensuring compliance with the latest security practices.
* Develop and implement comprehensive security architectures for new and existing products
* Lead security assessments and threat modeling to identify vulnerabilities and recommend mitigation strategies.
* Identify gaps in product architecture as defined by Senior Security Architects and create detailed documentation of threats and mitigations for small software applications, ensuring comprehensive coverage of security threats.
* Work closely with stakeholders to communicate security risks and solutions effectively.
Required qualifications, capabilities, and skills
* Formal training or certification on cybersecurity architecture concepts and 5+ years applied experience
* Proficiency in automation and continuous delivery methods
* Proficiency in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as continuous integration and delivery, application resiliency, and security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.)
* A solid understanding of product security fundamentals, with expertise in performing threat modeling and a working knowledge of exploit writing.
* A deep understanding of cloud security a...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:33
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Steer the forefront of user experience innovation, crafting extraordinary designs that resonate with a global audience.
Join us to lead a talented team in creating unparalleled experiences for our diverse user base.
Job Summary
As an Experience Design Executive Director in Connected Commerce Loyalty, you will guide a team of talented professionals to conceptualize, structure, and detail our offerings within the broader user journey landscape.
Leveraging your expertise in experience design principles, you will devise and enact innovative policies and processes that elevate the user experience and resonate with our organizational strategy.
Your role involves setting quality benchmarks, managing asset delivery, and shaping the direction of product initiatives by your team.
As a staunch advocate for inclusive design and accessibility, you will exemplify and encourage collaboration, leading your team in creating unparalleled experiences for our diverse user base.
Job Responsibilities
* Develop and implement user experience strategies in line with business objectives, applying expertise in interaction design and information architecture.
* Lead, mentor, and inspire a team of experience designers, fostering collaboration and promoting professional development.
* Drive innovation by staying abreast of industry trends, accessibility standards, and emerging technologies.
* Design methods to incorporate insights from key performance metrics, utilizing data fluency to inform decision-making.
* Build strong relationships with key stakeholders, influence decisions, and champion user-centered design principles organization-wide.
Required Qualifications, Capabilities, and Skills
* 7+ years of experience or equivalent expertise in user experience design, focusing on interaction design and information architecture.
* Advanced skills in visual design, storyboarding, and data fluency, capable of creating visually appealing and functional visual elements.
* Proven leadership in guiding and mentoring diverse teams of experience designers.
* Demonstrated success in inclusive design, accessibility guidelines, and assistive technology.
* Understanding of market trends, product knowledge, and technological advancements.
Preferred Qualifications, Capabilities, and Skills
* Prior experience or understanding of credit card rewards and benefits is a plus.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible role...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:32
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Transitioning out of US Military Service? The JPMorganChase (JPMC) US Military Pathways Direct-Hire Program offers a challenging and rewarding work experience that provides acclimation support, coaching and dedicated program managers, job skills training, networking with colleagues and senior level management, and the exposure needed to grow into a future leader across our most demanding business areas.
As a Business Relationship Manager I, Officer in the Military Pathways Direct Hire Program, you will build, manage, and retain a portfolio of business clients, providing customized banking solutions tailored to their financial needs.
You will have the opportunity to develop relationships with clients and internal partners, ensuring a seamless client experience while adhering to risk management protocols.
Military Pathways Direct Hire Program, Business Banking, Business Relationship Manager I, Officer
* Induction training and acclimation support in your first month on the job
* 12-months of program support, coaching and career development
* Networking opportunities with your Pathways colleagues
* Exposure to senior members
* Professional skills training throughout the year
To ensure continuous development throughout the program, you will receive mentorship, guidance, and support from your individual manager, program manager, veteran sponsor and many other influential business partners across the firm.
Job Responsibilities
* Build, manage, and retain a portfolio of 100 - 115 business clients after an initial training phase, with annual revenue of $1 - $5 million for your assigned branches; provide deposit and cash management solutions and manage credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Work within risk parameters that protect the bank.
Seek out expertise of others to enhance existing knowledge and ensure a positive client experience
* Provide the best in client advice and service while developing the relationship to ensure a seamless client experience throughout Chase.
Regularly conduct in-person visits with prospects, centers of influence (COIs), and existing clients at their places of business
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Pro...
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Type: Permanent Location: Saddle Brook, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:31
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Market Director of Wealth in J.P.
Morgan Wealth Management, you will create a culture of excellence and an environment that meets a high standard of customer service and excellence within the community by building deep relationships and delivering an exceptional customer experience.
In this role, you will play a key role in promoting our customer obsessed culture.
We make it easy to bank and invest when, where and how our customers want.
You will lead a team of a Financial Advisors who service a wide range of clients, from those just starting to save to those with significant wealth.
Job responsibilities
* Have a passion for our customers which results in all of our employees meeting and exceeding our customer expectations and creating a customer obsessed culture
* Identify opportunities to attract and recruit Advisors, improve performance of existing Advisors and ensure talent and performance strategies are in place to coach, develop and promote Advisors
* Drive integration with partners from Branch Management, Business Banking and Home Lending to give our customers access to solutions, strategies and expertise to give our customers one place to meet all of their financial need
* Be a visionary who influences the use of technology to meet the customers' needs of today and the future; Set the tone of commitment to diversity and inclusion
* Closely partner with the Supervisory Manager and be expected to manage all day-to-day administrative, supervisory and operational aspects for the business in order to achieve our strategic objectives for a designated territory
* Create a culture of risk and control that acts with appropriate understanding and urgency; with ultimate responsibility to safeguard our customers and our business
* Be proactive; take initiative to identify solutions, has entrepreneurial business spirit and executes with a sense of urgency
Required qualifications, capabilities, and skills
* At least 5 years of Advisor management experience required, coupled with a proven track record of developing and coaching high performing Advisor team
* Ability to travel 50% of the time
* A valid and active FINRA Series 7, 66 (or equivalent) is required
* A valid and active FINRA Series 9/10 (or equivalent) is required and must be obtained or retained within a 60 day condition of employment
* Proven ability to recruit, source and attract internal and external Advisor talent by building a...
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Type: Permanent Location: Pittsford, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:30
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Augusta, US-GA
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:28
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As the world’s largest family of luxury hotels, we take immense pride in being true ambassadors of the InterContinental® brand.
With decades of international expertise and local insights, our passion for luxury travel transcends cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels boasts a distinctive style and ambiance, where we seize every opportunity to offer our guests personal and enriching experiences.
Welcome to the world’s most international luxury hotel brand, and to IHG.
What's the Job?
As Banquet Supervisor, you will coordinate all conference and event activities, ensuring that quality service and high standards are maintained to deliver a memorable guest experience.
You will also be responsible for adhering to government regulations related to health, safety, and other requirements, ensuring that every event is executed flawlessly and in compliance with all relevant guidelines.
Your Day-To-Day
* Oversee daily banquet operations, ensuring efficient event setups and optimal staffing.
* Lead, coach, and develop your team through regular feedback and performance reviews.
* Train staff to meet company standards and comply with all regulations.
* Support HR processes, including performance management and development.
* Participate in Banquet Event Order (BEO) meetings to share updates and plan for upcoming events.
* Liase with guests to ensure expectations are exceeded.
What we need from you
* Full working rights in Australia without restrictions (a kind reminder sponsorship is not available for this role)
* Tertiary qualifications in Hotel Management, or a related discipline
* 4+ years’ related experience, including banquet operations and F&B supervisory experience
* Strong verbal and written communication
* Must have valid Responsible Service of Alcohol NSW Competency Card (RSA)
* Strong leadership, problem solving in a fast pace, reasoning, motivating, organisational and training abilities.
* Able to carry out multiple tasks and responsibilities at the same time, think fast work- related problems and come up with immediate solutions, remain composed even under the strictest of conditions, enforce the standards and policies of the restaurant on other members of staff.
What you can expect from us
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to appli...
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Type: Permanent Location: Double Bay, AU-NSW
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:28
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Miami Lakes, US-FL
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:26
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Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Commercial & Investment Bank's Payments Technology Group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows.
Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
* Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
* Improve operational stability and availability through participation in problem management
* Monitor production environments for anomalies and address issues utilizing standard observability tools
* Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
* Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Ability to work Saturday to Wednesday first shift and sometimes on-call outside of normal hours as per business needs
* Working knowledge in SQL Database
* Working knowledge in AWS
* Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
* Knowledge in Linux, including ability to function at the command level
* Knowledge of Powershell Scripting
* Monitoring tool familiarity such as: Geneos, Splunk, Grafana, App Dynamics, and/or Dynatrace is a must
* Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
Preferred qualifications, capabilities, and skills
* Working knowledge of RDS and Citrix environment
* Prior software development background DevOps methodologies or site reliability engineering best practices
* Experience in Kubernetes or Docker
* Exposure to newer tools such as Kafka, Microservices, Cassandra
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base s...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:25
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Join our dynamic Collections Recovery and Supplier Services team, where we manage critical functions for Credit Card & Auto With a workforce spanning Orlando, Tampa, Tempe, and Wilmington, we are committed to excellence in managing high-risk processes and enhancing operational efficiency.
As an Executive Director within our Collections, Recovery and Supplier Services team, you will lead a multi-site operations team of approximately 100 employees.
You will be responsible for formulating the annual budget, managing daily operational performance, and driving business strategy to adapt to shifting priorities.
Your role will involve collaborating with multi-line of business key stakeholders to enhance customer experiences and address emerging risks.
In this role, you will champion new initiatives and continuous improvement ideas, leveraging machine learning and artificial intelligence to streamline processes.
You will maintain a strong control environment, ensuring adherence to company policies and regulatory requirements, while fostering an environment where risk and control issues are anticipated and identified.
Job responsibilities:
Oversee and coordinate relationships with law firms specializing in bankruptcy for both Card and Auto
Direct and manage the supplier relationship for probate services related to Card accounts
Formulate the annual budget and volume forecast, ensuring alignment with monthly projections and unit cost objectives
Manage all aspects of daily operational performance including productivity, quality, cost management, colleague engagement, and controls
Establish and drive the execution of business strategy adapting appropriately to competing demands and shifting priorities
Champion new initiatives and continuous improvement ideas; work effectively with business partners to design, introduce or re-engineer existing processes
Leverage learning management systems, machine learning, and artificial intelligence to streamline processes and enhance operational efficiency
Implement AI-driven solutions to optimize workflows and improve decision-making processes
Demonstrate exceptional people leadership skills by setting and communicating goals, measuring accomplishments, and holding people accountable
Maintain a strong control environment in close partnership with multi-product Legal, Risk, Compliance, and Controls ensuring adherence to company policies and regulatory requirements
Lead and manage a multi-site operations team of 100 employee
Required qualifications, capabilities, and skills:
15 years of management and leadership experience
10 years of industry experience, preferably in financial services
Experience in Credit Card, Overdraft, and Auto Operations, Risk, or Controls
Strong strategic thinking and execution skills
Excellent analytical and financial acumen
Proven problem-solving skills and ability to work with globally diverse teams
Strong leadership presence and ability to influence senior management
P...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:24
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Transitioning out of US Military Service? The JPMorganChase (JPMC) US Military Pathways Direct-Hire Program offers a challenging and rewarding work experience that provides acclimation support, coaching and dedicated program managers, job skills training, networking with colleagues and senior level management, and the exposure needed to grow into a future leader across our most demanding business areas.
As a Business Relationship Manager I, Officer in the Military Pathways Direct Hire Program, you will build, manage, and retain a portfolio of business clients, providing customized banking solutions tailored to their financial needs.
You will have the opportunity to develop relationships with clients and internal partners, ensuring a seamless client experience while adhering to risk management protocols.
Military Pathways Direct Hire Program, Business Banking, Business Relationship Manager I, Officer
* Induction training and acclimation support in your first month on the job
* 12-months of program support, coaching and career development
* Networking opportunities with your Pathways colleagues
* Exposure to senior members
* Professional skills training throughout the year
To ensure continuous development throughout the program, you will receive mentorship, guidance, and support from your individual manager, program manager, veteran sponsor and many other influential business partners across the firm.
Job Responsibilities
* Build, manage, and retain a portfolio of 100 -115 business clients after an initial training phase, with annual revenue of $1 - $5 million for your assigned branches; provide deposit and cash management solutions and manage credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Work within risk parameters that protect the bank.
Seek out expertise of others to enhance existing knowledge and ensure a positive client experience
* Provide the best in client advice and service while developing the relationship to ensure a seamless client experience throughout Chase.
Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provi...
....Read more...
Type: Permanent Location: Kent, US-WA
Salary / Rate: Not Specified
Posted: 2025-06-25 08:44:23
