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The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
As a Practice Management Consultant, you partner with Market and Regional Leadership to develop Financial Advisors.
You will coach Business Development, Business Management, Financial Planning, Investment Acumen, Relationship Management and Service to help Advisors build successful, sustainable practices.
You will engage with Leadership as a member of the Market and Region Operating Committees presenting strategic forward looking plans to help achieve strong business results.
Job Responsibilities
* Deliver key practice management concepts and tools to financial advisors and field leadership
* Serve as a mentor and resource to advisors, providing coaching and training, so they can be the most effective advisors possible
* Lead advisors in a Goals-Based Approach to Investing
* Field advisor requests and identify how the request should be resolved or escalated through partnerships with other key Subject Mater Experts in Product, Planning, Technology, etc.
* Create strategic partnerships with Regional Leads and operating committees to work closely to drive adoption of initiatives and achieve business goals
* Deliver effective communications to the field and between partners in the division and region to support new advisor initiatives and updates
* Act as a subject matter expert on the Practice Management tools, products and capabilities - specifically Wealth Plan and client relationship system
* Build out useful advisor content and drive adoption of goals-based advice initiatives
* Deliver both one on one and workshop based presentations and training
Required qualifications, capabilities, and skills
* Series 7 and Series 66 required
* At least 5 years business and sales experience in wealth management
* Proven leadership/coaching experience and ability to effectively partner with others
* Expertise in Financial Planning and delivering a goals-based approach to investing
* Deep investment, product and capital markets knowledge
* Ability to effectively communicate complex concepts simply
* Experience with practice management related coaching, including client contact strategies, book segmentation, implementing strong business processes, and financial planning
* Strong presentation skills to individuals and large groups
Preferred qualifications, capabilities, and skills
* CFP®
* Exceptional verbal and written communications skills with individuals and large groups in person and virtually
Chase is a leading financial services firm, helping nearly half of...
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Type: Permanent Location: Mineola, US-NY
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:41
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Posting Description
As an Associate in Chase Travel Servicing, you will provide comprehensive administrative, strategic, and operational support to Chase Travel Servicing leadership.
This role requires a high degree of confidentiality, business acumen, and relationship building.
Individual will be expected to serve as a central resource, with overall awareness of initiatives and changes that impact Chase Travel Servicing.
Job responsibilities
* Create and manage all leadership communications across varies channels
* Prepare and design executive level presentations, reports, and other communication materials, ensuring clarity, accuracy, and professional quality
* Plan, organize, and execute events, meetings, and conferences, ensuring all logistical details are handled seamlessly
* Provide high level administrative support to the leadership team, including scheduling meetings, managing calendars, expense management and coordinating travel arrangements.
* Coordinate and oversee various projects and initiatives, ensuring timely completion and alignment with organizational goals.
* Analyze changes and processes for gaps, opportunities, compliance alignment and work with business partners to produce a resolution
* Build and leverage strong partnerships across Chase Travel and other LOB
* Serve as a point of contact between the leadership team and internal/external stakeholders, facilitating effective communication and follow up
Required qualifications, capabilities, and skills
* Proven written and presentation skills including at minimum 2 years' experience writing executive level communications
* Exceptional organizational skills with attention to detail
* Experience supporting senior leaders
* Self-starter and able to work under his/her own initiative with minimal direct supervision, while maintaining persistence and optimism when obstacles surface
* Prioritization and problem-solving abilities to help manage a diverse set of priorities that have concurrent and demanding timelines
* Strong interpersonal skills and ability to communicate and interact effectively with all levels of the business
* Excellent Microsoft office Skills (Excel, PowerPoint, Word, Access, SharePoint)
* Experience with presentation skills using AV, Technology, and Telepresence
Preferred qualifications, capabilities, and skills
* Experience working in a Travel and/or Hospitality Contact Center environment preferred.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary ...
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Type: Permanent Location: Lake Mary, US-FL
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:40
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
Are you interested in Data and Analytics? Come join the Chief Data and Analtytics team as an SDET - Software Engineer Senior Associate where you will work with leading edge technology.
As a Software Engineer III at JPMorgan Chase within Corporate Chief Data and Analytics Office (CDAO, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Creates automated test cases for RESTful APIs using Rest Assured
* Works with AWS services to manage testing software.
* Ensures that automated tests cover integration points between different verticals.
* Analyzes test results, identify issues and work on resolutions.
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture.
* Contributes to software engineering communities of practice and events that explore new and emerging technologies.
* Adds to team culture of diversity, equity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience.
* Experience in automated testing of APIs and UI testing using RestAssured, Selenium or similar technology.
* Strong programming skill in Python or Java
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Working knowledge of databases like Trino, Ic...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:39
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Fremont, US-CA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:38
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Kingman, US-AZ
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:37
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Join us at the forefront of the Consumer Bank's top priorities to expand our branch footprint, which will include Market Expansion, New Builds, and growth strategy plans for all our markets across the country.
As a Program Manager in Market Planning and New Build Support, you will primarily focus on combining core program oversight, strategy, analytical problem solving, and Field execution to shape the strategic direction of the new Market Planning and New Build Support organization.
This role will offer meaningful exposure to Consumer Bank leadership, key functional partners across the Consumer Bank (e.g., Data & Analytics, Real Estate, Finance, Marketing, HR, Product), and Field Sales leadership.
Key areas of focus include, but are not limited to:
* Market Growth Strategies: Conduct cross-functional ideation and experimentation processes to identify the most effective and efficient ways to drive transformative growth at a market level, including macroeconomic research and comprehensive internal One Chase analyses to identify strengths and opportunities, deliver tailored market recommendations, and drive accountability in the field and among functional partners
* One Chase Growth Analytics: Conducting deep dive analyses on a wide array of success measures (e.g., market share, growth, efficiency metrics) across the industry and national footprint to monitor progress and identify opportunity at a local level to inform Market plans
* Thought Leadership: Drive core strategic activities on behalf of the MPNBS, e.g., defining broad strategic initiatives direction, key success measures, and implications for Field Leadership at a local level
Job Responsibilities:
* End-to-End program oversight of all market plans, targeted initiatives and special projects providing comprehensive tactic tracking, senior reporting and risk identification
* Partner with One Chase and functional partners leading other key branch expansion programming and market growth workstreams to identify the most effective ways to drive transformative growth and ensure strategic priorities are aligned
* Develop qualitative and quantitative business analyses to deliver strategic insights to Consumer executive meetings, working collaboratively with Data & Analytics, Finance, Field Leadership and team members across functions
* Combine competitive insights and deep-dive analytics using both internal and external data to uncover opportunities to expand our network and acquire and deepen client relationships
* Conduct Field research to identify new build best practices and incorporate the voice of the Field in key deliverables
* Partner with Finance teams and Field Management (Divisional Directors, Regional Directors and Market Directors) to ensure market growth plans are comprehensive and aligned with strategic objectives, while sharing best practices and lessons learned across markets
* Ensure the Field organization is equipped with th...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:36
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Become an integral part of the Corporate Technology team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Administrative Assistant in Corporate Technology, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:35
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Control Manager in the Risk Management and Compliance team, you will be the center of keeping a strong and consistent risk and control environment across JP Morgan Chase.
With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early compliance and operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational and compliance risk.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
Specifically, this position partners with compliance and operational risk officers, program managers, other control managers and functional support groups (e.g., Audit, Technology, Finance, Legal) to develop and implement a consistent approach to the management of risks and controls.
Control Managers are responsible for having a deep understanding of the business, its underlying processes, and the control environment.
Job Responsibilities
* Perform ongoing monitoring and assessment of compliance and operational risk and control environment.
Assess the risk to determine whether to heighten.
* Responsible for control-related activities: Design the control in partnership with the business executive, including how to measure its effectiveness.
Provide guidance and expertise on control implementation and performing control evaluation.
Be a subject matter expert for relevant projects driven outside of the Control Management organization.
* Perform end-to-end issue and action plan management, identifying the root cause and key themes/trends to address issues broadly, and developing action plans and validating their execution.
* Identify meaningful metrics to inform on the health of the compliance and operational risk and control environment.
Escalate breaches/issues based on key reporting indicators.
Managing control committees and forums.
Required qualifications, capabilities, and skills
* Bachelor's degree.
* 7+ years of professional experience related to financial services, risk management, compliance or legal.
* High degree of initiative, self-direction, and ability to work well under pressure.
* Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications.
...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:33
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Seize this full-time remote opportunity to lead a dynamic team of up to 18 specialists at JPMorgan Chase & Co.
We provide all necessary technology, offer a competitive salary with a wide range of benefits, and foster professional growth.
We also value diversity, integrity, and teamwork.
As an Account Supervisor in the Operations Virtual Call Center, you will exhibit a profound understanding of client success management.
Your role will involve promoting business results, providing solutions, and motivating your team, all while ensuring customer satisfaction.
Job responsibilities:
* Oversee a work from home team navigating multiple technologies to support a Call Center environment
* Comfortably lead and manage in a metrics-promoted environment
* Demonstrate resiliency and extreme adaptability in a fast-paced environment
* Coach teams on how to approach problems logically and with good judgment to ensure the appropriate customer outcome
* Empower teams to take ownership of each customer interaction while treating customers with respect and responding with empathy
* Resolve customer escalations and document account activities thoroughly and concisely
* Lead by example through demonstrating personal excellence including punctuality, integrity, and accountability
* Approach and resolve problems logically and with good judgment to ensure the appropriate customer outcome is taken by the specialist
* Encourage teams to think critically and exercise independent judgement
* Make final decisions on behalf of our customers quickly and effectively when required - Enforce and abide by all applicable regulatory and department practices and procedures
Required qualifications, capabilities, and skills:
* Home Location must reside within approximately 30 miles radius of the JPMC Summerhill Community Center, 9 Georgia Ave SE, Atlanta, GA,30312
* Safe and noise free work environment in your residence
* High School diploma/GED required
* Must be willing to work in an environment that requires 100% phone-based customer interaction
* Minimum of 2 years customer interaction or customer support experience, either by phone or face-to-face
* 3 plus years working in a call center position; certification and or training
* Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment
* 5 plus years of direct management experience; demonstrated ability to develop, manage, coach, and motivate teams
* Bilingual fluency in Spanish and English
Preferred qualifications, capabilities, and skills:
* Bachelors Degree Preferred
Work Schedule:
Work schedules will vary.
Candidates must be willing to work schedules during our operating hours (6:00am to 12:00am), which include evenings, weekends, and holidays.
This role does not offer visa sponsorship.
This po...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:33
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JPMorgan is one of the largest Exchange Traded Fund (ETF) service providers globally with offices, operations and clients throughout the world.
The ETF Product Development team is responsible for the delivery of core product enhancements and targeted tactical solutions to meet the extensive needs of the clients and prospects for the ETF product.
The team also maintains and expands subject matter expertise, providing thought leadership in the ETF product space.
Position Summary:
As an ETF Product Development Associate within the ETF Product Development team at JPMorgan, you will play a crucial role in the delivery of system developments.
You will have the opportunity to liaise directly with clients, technology, operations, and product groups in solution definition, technical design, and delivery to production for end users.
This role will allow you to showcase your resourcefulness and execution mindset, as you collaborate across multiple teams within the bank.
Your strong interpersonal, problem-solving, project management, and communication skills will be key in this role.
You will have the opportunity to manage multiple projects simultaneously and promote them to completion effectively, providing you with a unique platform to grow and develop your career.
You should be resourceful and execution-driven.
Strong cross-functional/business collaboration skills are required as you will work across multiple teams within the bank.
You must have strong interpersonal, problem-solving, project management and written and verbal communication skills.
Also important is the ability to synthesize large amounts of information into crisp recommendations; present and defend recommendations to a variety of audiences; manage multiple projects simultaneously and drive them to completion effectively.
Importantly, in this role you will provide the foundational experience and cross-business visibility that can serve as a segue to additional transformation opportunities in the Securities Services Product Development organization
Job Responsibilities:
* Collaborate with our Product, Operations, Testing Groups and senior members of Product Development to plan release UAT and client JUAT's ensuring the UAT environment connectivity and usage is communicated to all stakeholders
* Create and have oversight of UAT environment program plan detailing all planned releases / testing cycles and providing transparency of any environment contention / downtimes.
* Collaborate with members of Product Development to design and deliver key elements of the strategic ETF design roadmap
* Manage effective working group meetings across Product, Operations and Technology to deliver on key services and tools
* Identify opportunities for improvement and helping to affect change
Required qualifications, capabilities, and skills:
* 4 year's experience in a product development or similar role, with Exchange Traded Fund knowledge
* Ability to interact with ...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:32
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - Java or Python at JPMorgan Chase within the Corporate Sector, Corporate Data Services team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) in Java or Python, Springboot, Microservices, API, CICD, etc.
* Experience serving as a lead and mentoring junior engineers and guiding the team
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Public cloud - AWS
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:30
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Yuma, US-AZ
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:30
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In Operations Product & Technology Finance & Business Management, we own product and technology financials (technology investments and product revenue/benefits) and act as trusted Finance business advisors to Product Owners and Technology partners.
In addition, we manage all Technology business management and expense approvals for Chief Technology Officer for Operations Technology.
As a Vice President in Operations Product & Technology Finance & Business Management, you will work closely with Consumer & Community Banking Operations executives, Product Owners, Business Analysis & Capacity Planning, Finance and Analytics partners to develop meaningful business insights through analysis and financial modeling, identify opportunities for delivering business value and improving customer experience, create budgets/forecasts, monthly actuals reporting and senior executive presentations.
You will also oversee the daily, weekly and monthly management of all Technology expenses approvals, and to be successful you will interact with Operations Technology leadership team, Tech Chief Financial Officer colleagues and peers.
You will perform financial planning and analysis, budgeting and forecasting, actuals reporting, business analysis, financial modeling, and reporting of product profit & loss.
In this role you will leverage Excel and PowerPoint in conjunction with other JPMorgan financial tools to create meaningful reports and analysis.
Job responsibilities
* Collaborate with Product teams to identify, quantify and model financial value for product features on product roadmap and backlog
* Develop and manage product profit & loss - technology investments & budget for the Technology organization, product benefits and budget for Product team
* Communicate product benefits to all key stakeholders - Operations Head of Product, Operations Chief Financial Officer, Business Planning & Analysis (BP&A) team, Operations leaders and broader Operations Finance and Technology organizations
* Prepare expense tracking for key initiatives
* Review, analyze and present monthly financial results for the product
* Manage end-to-end the full lifecycle of Technology expense approvals, review them with senior leadership in Technology and Finance
* Ensure all Technology expense requests adhere to firm standards, policies and procedures and are accounted for in the Operations Technology budget
* Support development of dashboards for product financial performance, product staffing and Executive Management Reporting
* Support ad hoc requests from the Business, Senior Management, and Consumer Community Banking Planning & Analysis (P&A)
* Support continuous improvement initiatives
Required qualifications, capabilities, and skills
* 7+ years of related work experience in Financial Services or Operations
* Strong verbal and written communication, time management, and prioritization skills with the ability to articulate com...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:28
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J.P.
Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services.
The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries.
J.P.
Morgan delivers an end-to-end solution for clients seeking exceptional Treasury services, including budgeting/expense processing, distribution processing, and audit support.
We embrace a culture of continuous learning, and we are passionate about using technology and process improvements that enable our world class team to achieve great results for clients.
As a Fund Services Operations Service Delivery Associate, you will be a key member of a fund service team responsible for high quality service delivery across all institutional and/or mutual fund product offerings provided by Global Fund Services.
You will partner with the technology, operations and product teams to ensure the successful delivery of services provided to our clients.
You will also collaborate with internal and external stakeholders to ensure issues are resolved in a timely manner and client status updates are communicated to senior management.
To be successful, you must have a strong sense of ownership and understanding of Investment Company Act of 1940 deliverables, and a working knowledge of accounting deliverables for Fund Accounting, Tax, Compliance and Financial Reporting services.
Job Responsibilities
* Manage and resolve daily queries across the fund services provided
* Responsible for issue management, escalation and remediation
* Coordinate client requested changes to operating model and reporting
* Coordinate client fund launches and migrations for all JP Morgan fund services
* Ensure successful delivery of client reporting
* Participate actively in periodic client meetings
* Guide internal projects to achieve consistency, efficiency and automation
Required Qualifications, Capabilities and Skills
* 5 plus years of experience in fund operations, preferably in client-facing roles
* Strong technical skills including fund accounting and generally accepted accounting principles (GAAP)
* Excellent influencing and negotiation skills with the ability to develop and maintain collaborative relationships both internally and with external clients to drive results
* Analytical, problem solving, critical thinking and decision-making skills
* Ability to work independently and multi-task in a fast paced environment
* Excellent verbal and written communication skills; executive presentation skills
* Expert use of Microsoft Project, Word, Excel, PowerPoint, and Visio
Preferred Qualifications, Capabilities and Skills
* BS/BA degree
* Ability to be effective in a global operating environment and a matrix management organization
* Experience working across multiple business areas and/or functions to deliver results
JPMorgan Chase & Co., one of the oldest fina...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:27
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as a Commercial Banker is for you.
As a Commercial Banker, you will be responsible for growing and retaining profitable relationships within the Middle Market Banking & Specialized Industries (MMBSI) specializing in Innovation Economy, Startup Banking.
The Startup Banking team is part of J.P.
Morgan's Commercial Bank in its Middle Market Banking and Specialized Industries group.
In this role you will be the focal point of ongoing relationship management with the world's most innovative companies.
We work both independently and as part of a dynamic team to deliver the entire firm to our clients.
Job Responsibilities:
* Demonstrate the ability to build a brand within your market that represents Startup Banking as the "Leading Innovation Economy bank serving the best and most diverse clients"
* Be knowledgeable and understanding of a founder's journey and business life cycles.
* Oversee on-going client relationship management and responsiveness, as well as identifying opportunities to deepen the existing relationship.
Responsible for documenting meetings and interactions with call reports and maintaining CRM system updates.
* Deepen existing relationships by delivering the entire Firm, and lead internal strategic discussions across all our solutions including treasury, credit and payments
* Provide a first class client experience leveraging existing tools and industry insights.
* Oversee, escalate and resolve AML-identified compliance issues and any reputational or negative media issues in coordination with MMBSI management and the appropriate escalation forum.
Support KYC officer in completion of AML/KYC due diligence including approving DDF forms that reflect true relationship knowledge.
* Champion a culture of innovation and a customer centric mindset balanced with the ability to manage risk (credit, operational, and reputational) appropriately
* Be passionate about innovation, the early stage (pre series A) startup ecosystem and entrepreneurship, leading to a desire to stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
Required Qualifications, Capabilities and Skills:
* 5+ years of related experience
* Strong understanding of Commercial Banking products and services
* Proficiency in building and maintaining positive client relationships
* Strong communication, interpersonal, and influencing skills, with the ability to establish credibility and strong partnerships
* Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree and formal credit training preferred
* Strong committed team player, looking to add to a national team of likeminded, passionate Innovation Economy bankers
JPMorgan Chase ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:26
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Take on a crucial role where you'll be a key part of a high-performing team delivering secure software products.
Make a real impact as you help shape the future of software security at one of the world's largest and most influential companies.
As a Product Delivery Manager you will lead end-to-end product delivery processes and manage dependencies, working with the Product Manager, as well as, liaise with stakeholders to deliver the business value for our Cloud Network Security products.
Job responsibilities
* Helps the product manager drive the product vision and strategy through stakeholder engagement and leadership communication
* Manages day to day customer-facing interaction, requirements elicitation, timelines and dependencies while monitoring blockers, etc.
* Works with product manager to maintain the product backlog that enables development to support the overall strategic roadmap and value proposition
* Drives product execution and delivery against the BoW (Book-of-Work) and documents risks to ensure work is delivered on-time with full transparency of dependencies, risks, issues and priorities
* Provides Program Management/Project for Major Strategic Initiatives and Work Intake Coordinator for Clearinghouse and Migration Projects
* Provides FinOps \"tracking\" across the products
* Assists the agile teams with Quarterly Planning preparation
Required qualifications, capabilities, and skills
* Formal training or certification on Product delivery or Program Management and 5+ years applied experience.
* Demonstrated prior experience working in a highly matrixed, complex organization
* Able to operate independently, with a high-level of initiative and willingness to take ownership of projects and tasks, even when not directly assigned
* Ability to adapt within the fast and constantly changing environment
* Strong understanding of delivery
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle and program/project management skills
* PMP and/or Agile certification, preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:25
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If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you.
Join our team and help us develop game-changing, high-quality solutions.
As a Principal Architect at JPMorgan Chase within the Consumer and Community Banking-Core Platform Engineering, you are the driving force to develop high-quality architecture solutions/patterns for various core platform areas, ranging from API gateway, service mesh, to common frameworks and Infra as a code, etc.
You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains.
Job responsibilities
* Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies
* Develops multi-year roadmaps aligned with business and architecture strategy and priorities
* Creates complex and scalable coding frameworks using appropriate software design
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Serves as the function's go-to subject matter expert
* Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
* Creates durable, reusable software frameworks that improves velocity and quality of output across teams and functions
* Champions the firm's culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 7+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Expertise in one or more programming language(s)
* Deep knowledge in one or more software, applications, and architecture
* Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
* Experience leading a product as a product owner or product manager
* Ability to present and effectively communicate to senior leaders and executives
* Understanding of the business
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Strong presentation and communication skills
* Prior experience on Platform as a Service, common frameworks and shared libraries, gRPC, GraphQL.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial produ...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:24
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:22
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Ops 2.0 is taking advantage of the strategic opportunities presented by Deposits 2.0, Utilities and other initiatives to make end-to-end improvements for Ops including both customer and employee experiences.
The team works with SME's across different Ops areas to define current states and make recommendations for future states that will enhance our speed to market, technological efficiencies, and human capital management.
The Vice President of Business Process for the Global Banking Platform Operations will support a team that works across CCB Operations to document and assess the underlying customer journeys and business processes and to identify impacts and opportunities.
They will be part of the Global Banking Platform Operations Team and will work closely with Operations, Business, Product and Technology partners to translate that assessment into product roadmaps and requirements.
The work will include considering the impacts and opportunities within and outside of Operations as well as identifying broader modernization opportunities and further exploring if, when, and how to pursue.
Key responsibilities will include:
Navigate CCB Operations, building relationships and becoming deeply familiar with all aspects of the business
Establish and maintain structure for prioritizing relevant journeys, often working through multiple workstreams/processes at a time
Influence all levels of a large organization to adopt recommended strategic initiatives, up to and including senior leadership
Create and maintain relevant artifacts related to current and future state process modeling
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
* Experience leading and/or mentoring people is a plus
* Substantial achievements in previous positions driving all lifecycle phases of product/process ownership
Record of creating target outcomes and driving initiatives toward them
* Works effectively and develops long-lasting collaborative relationships with business partners, stakeholders, and leadership across disciplines, functions, and level
* Identifies process and product gaps and areas of opportunity
Breaks down complex challenges into key problems to solve for
Defines target outcomes and success metrics, then structures work for self and for team to accomplish deliverables on time
Develops and nurtures open, ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:21
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Join a team that supports your career growth, advancement and expanding opportunities! At JPMorgan Chase we take pride in valuing our employees' individualities, while supporting an inclusive culture of teamwork.
As The Non-Agented Trade Closer within the Loan Trading Documentation team, you will be responsible for primary and secondary trade closing support on Non-JPMorgan Agented deals.
Wholesale Loan Middle Office is a part of Wholesale Lending Services that primarily supports the North America Credit Trading, and Syndicated Leverage Finance businesses within the Corporate and Investment Bank
Job responsibilities
* Working with the trading desk, clients, counsel and operations to settle par Non-JPMorgan Agented trades
* Drafting, reviewing and understanding both Loan Syndications and Trading Association (LSTA) Standard and other legal documents including Trade Confirms, Assignment Agreements, Purchase and Sale Agreements
* Reviewing and coordinating with internal and external counsel on proposed changes to legal documents
* Reviewing and understanding Credit Agreements and other relevant trade documentation
* Managing a heavy trade portfolio across all various lines of business while maintain a clean aging profile
* Identifying and escalating issues to the Trading Assistants & traders, in-house legal counsel and management, when necessary (Focus on key economic, language and fee-related disputes)
* Working directly with counterparts and internal partners in issue resolution
* Monitoring/tracking/reporting of all escalated issues using appropriate workflow tools
* Coordinating with Deal Closing, Maintenance and settlements to maintain non-agent deal builds and facility records
* Developing close relationships with External Agents to settle trades quickly and efficiently
* Reporting to senior management for open trades and trading metrics is required
Required qualifications, capabilities, and skills
* 2 years prior experience with syndicated loan settlements or trading operations
* Extensive knowledge of the trade lifecycle and/or experience supporting a trading business
* Experience with LSTA standard documentation, knowledge of the LSTA Standard Terms and Conditions
* Strong Computer Skills : in particular Excel, Word and PowerPoint
* Extremely detail-oriented
* Excellent analytical skills
* Excellent oral and written communication skills
* Self-motivated with a track record of initiative
Preferred qualifications, capabilities, and skills
* 4 years prior experience with syndicated loan settlements or trading operations
* Bachelors Degree in Finance or related field
* Preferred familiarity with loan-based software (Loan IQ, ClearPar)
* Loan Trade Closing Experience
Work schedule
* This hybrid role requires going into the office three days a week with two days' flexibility to work from home, subject to change
This posi...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:19
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Vice President Experience Design in Account Opening team, you will play a pivotal role in shaping the user experience across our products and services with fraud prevention in mind.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in user experience design or similar roles
* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
* Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
* Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
* Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Preferred qualifications, capabilities, and skills
* Design leadership or managerial experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to cre...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:18
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Newburyport, US-MA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:16
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As a Vice President - Technology Risk & Controls within the Cybersecurity Technology Controls Organization, you'll partner with one or more disciplines, lines of business, regions or locations to respond to evolving business requirements, regulatory requirements, and industry best practices.
You'll be helping set and measure the Firm's standards and controls on technology governance, risk and compliance, and/or technology strategy, investment, and portfolio and program management.
Responsibilities include preparing monthly governance committee reporting materials on the state of the control environment; investigating and responding to metrics, triggers and alerts which may indicate a potential control issue; reviewing standards and controls against regulatory requirements and industry practices; and partnering with stakeholders from across the bank to assist them in their execution of various technology risk management processes.
Job responsibilities:
* Preparing monthly governance committee reporting materials on the state of the control environment
* Investigating and responding to metrics, triggers and alerts which may indicate a potential control issue
* Reviewing standards and controls against regulatory requirements and industry practices
* Partnering with stakeholders from across the bank to assist them in their execution of various technology risk management processes.
Required qualifications, capabilities, and skills:
* Formal training or certification in engineering concepts and 5+ years applied experience
* Knowledge of governance, risk and controls with respect to technology governance, risk and compliance and/or technology strategy, technology investment, and portfolio and program management
* Experience in applying data analytics tools and techniques (AI/ML, Alteryx, Tableau) on large data sets to identify potential risks / issues
* Experience with the end-to-end risk management lifecycle
* Experience in using common technology controls industry best practice and regulatory frameworks (e.g., NIST, ISO, COBIT, FFIEC handbooks, etc.)
* Strong written and spoken communication skills, ideally with experience in preparing committee level reporting as well as responses to requests for information from 2LOD, Audit, external auditors, and regulators
* Ability to collaborate with high-performing teams and individuals throughout the firm to influence outcomes and accomplish common goals
* Proficiency in MS Office
Preferred qualifications, capabilities, and skills:
* CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we a...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:14
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The Strategy and Execution team is responsible for defining and articulating the Chief Data Office (CDO) vision and strategy, and executing on strategic initiatives to deliver the target state roadmap.
The team leads critical projects that enable Lines of Businesses and Corporate Functions with the tools and solutions to achieve AI-ready data, and effectively and efficiently manage data risk.
As a Data Management Strategy - Sr.
Associate within the Firmwide Chief Data Office (CDO), you will be responsible for defining and articulating a comprehensive data strategy that defines how the Firm will unlock value from data by making it AI-ready.
You will lead strategic initiatives/projects to develop actionable business plans for implementing standards, adopting operating models, developing new products and platforms, building a data first culture, and driving governance.
Initiatives will include areas such data products, metadata strategy and data publishing.
Job Responsibilities
* Define the Chief Data Office vision and target state strategy
* Apply structured problem-solving and design thinking to address top strategic priorities
* Collect, synthesize, analyze and present project data and findings
* Conduct creative analyses to identify issues and formulate recommendations
* Develop strategic presentations for internal and external audiences
* Perform competitor/industry research leveraging both public and non-public sources
* Monitor industry trends and share insightful reports and analyses with the broader team and senior executives
Required qualifications, capabilities, and skills
* Diverse problem solving experience from a premier management consulting firm, an investment banking division (M&A, Coverage, Capital Markets, Equity Research), or another internal Strategy group
* Exceptional ability to analyze problems and apply quantitative analytical approaches
* Excellent project management and organizational skills, with the ability to manage multiple deliverables and work under pressure
* Excellent communication skills (oral and written) and the ability to work effectively in cross-functional teams
* Strong interpersonal leadership and influencing skills
* Excellent presentation skills
* Proficiency in MS Excel and PowerPoint
Preferred qualifications, capabilities, and skills
* Experience in the financial services industry
* Experience within a data and/or analytics organization, or specific strategy project experience in the field of data and/or analytics
* Experience and technical knowledge of data management and governance, big data platforms, or data architecture preferred
* MBA and/or advanced degree from a top-tier program
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:13
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
....Read more...
Type: Permanent Location: Bethesda, US-MD
Salary / Rate: Not Specified
Posted: 2024-06-15 10:00:12
