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Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies.
Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers.
Throughout its history, Hajoca has played an active role in shaping advances in plumbing.
However, we attribute our success to two simple truths; a unique business philosophy and talented people.
Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business.
A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom.
Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.
Buttes Supply is one of those trade names and is looking for a Warehouse - Customer Service Specialist at their North Highlands, CA location.
Pay for Warehouse - Customer Service Specialist is between $28.00 and $40.00 per hour at this location.
Are you friendly and do you thrive on providing great customer service? Are you knowledgeable and detail-oriented? If so, we'd like you to join our team as a Warehouse Customer Service Specialist.
About the Role:
You will:
* Provide total care for our customers to ensure that we meet their expectations every time they interact with us.
* Provide sales and support to walk-in customers at our will-call sales counters and to field customers at off-site delivery locations.
* Be responsible for receiving incoming vendor shipments and customer return material; for stocking and maintaining the warehouse and counter sales areas; and for picking, documenting, and packing customer orders.
* Load and unload trucks and perform merchandise deliveries and pickups.
* Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
* Accurately process and fill Sales Orders generated at the sales counter.
* Provide customers with reliable information regarding product specifications, pricing, and availability.
* Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.
* Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
* Inform supervisor of inventory levels or stock depletions that could impact customer service levels
* Process vendor shipments or customer returns
* Operate trucks safely and in compliance with Company rules, applicable laws and regulations.
Destinations include job sites, customer facilities, vendor facilities, other Hajoc...
Hajoca Corporation Job 6658 by eQuest
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Type: Permanent Location: North Highlands, US-CA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:46
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Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies.
Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers.
Throughout its history, Hajoca has played an active role in shaping advances in plumbing.
However, we attribute our success to two simple truths; a unique business philosophy and talented people.
Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business.
A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom.
Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.
Hughes Supply is one of those trade names and is looking for a Warehouse - Customer Service Specialist at their Lake Havasu City, AZ location .
Are you friendly and do you thrive on providing great customer service? Are you knowledgeable and detail-oriented? If so, we'd like you to join our team as a Warehouse - Customer Service Specialist.
About the Role:
You will:
* Provide total care for our customers to ensure that we meet their expectations every time they interact with us.
* Provide sales and support to walk-in customers at our will-call sales counters and to field customers at off-site delivery locations.
* Be responsible for receiving incoming vendor shipments and customer return material; for stocking and maintaining the warehouse and counter sales areas; and for picking, documenting, and packing customer orders.
* Load and unload trucks and perform merchandise deliveries and pickups.
* Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
* Accurately process and fill Sales Orders generated at the sales counter.
* Provide customers with reliable information regarding product specifications, pricing, and availability.
* Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.
* Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
* Inform supervisor of inventory levels or stock depletions that could impact customer service levels
* Process vendor shipments or customer returns
* Operate trucks safely and in compliance with Company rules, applicable laws and regulations.
Destinations include job sites, customer facilities, vendor facilities, other Hajoca locations, facilities of other wholesalers, or other locations as directed by management.
About Yo...
Hajoca Corporation Job 6657 by eQuest
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Type: Permanent Location: Lake Havasu City, US-AZ
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:45
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Join our Image Capture team as an Operations Specialist II, where you will have the opportunity to support business operations and effectively prioritize work to ensure efficiency.
This role offers a challenging and rewarding environment.
As an Operations Specialist II supporting the Image Capture department, you will image all documents to support home loan packages.
You will approach problems logically and with good judgment to ensure the appropriate outcome.
This is a 2nd shift role M-F (12:30pm-9:00pm), 5 days in office role located in Monroe LA.
Job Responsibilities
* Imaging all documents to support home loans
* Conduct research as needed
* Provide coverage for any of the support roles as dictated by absences or volume fluctuations
* When you are not imaging documents you will support other associates Perform additional duties as assigned
Required Qualifications, Capabilities, and Skills
* Possess strong attention to detail and excellent problem-solving skills
* Ability to work in a fast-paced environment
* Basic office and computer skills
* Excellent written and verbal communication skills
* Ability to work independently or as part of a team
* Must have a High School Diploma or GED
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants' and employees' religious practices and bel...
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Type: Permanent Location: Monroe, US-LA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:43
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Join JPMorgan as a Financial Controller and be a part of a dynamic team that provides accuracy and excellence in the firm's financial record-keeping.
With a focus on balance sheet reconciliation, general ledger reporting, and financial data consolidation, you will have the opportunity to bring your analytical skills and attention to detail to the forefront while making a real impact on the success of the business.
As a Financial Controller within the Corporate & Investment Bank at JPMorgan, you will primarily focus on ensuring the accuracy, integrity and timeliness of the Firm's books and records, with an emphasis on general ledger, operating systems and infrastructure controls across the entire lifecycle of the business.
Some of the most common functions and activities you will own are balance sheet reconciliation / certification, balance sheet substantiation and General Ledger Reconciliation and Substantiation (GLRS) reporting and governance, inter-entity control & governance, manual accounting / bookings to the General Ledger, and operating systems and the month end close process and coordination.
Primary Responsibilities Ensure the accuracy and validity of line of business general ledger accounts, including adherence to the firm-wide General Ledger Reconciliation & Substantiation (GLRS) standards Ensure adherence to Profit & Loss and Balance Sheet controls owned by Financial Control, including identifying and implementing opportunities for efficiency Analyze, communicate, and resolve material variances between the general ledger and upstream systems, as defined by line of business Manage the consolidation of the firm's financial data at month-end Oversee preparation of the firm's primary financial statements at quarter-end for use in the earnings release and Securities Exchange Commission filings Manage data requests into and out of the Financial Reporting group, serving as liaison between data suppliers and data users, including line-of-business and legal entity controllers Manage intercompany eliminations, a key component of the financial consolidation process.
Job Responsibilities:
* Support a specific line of business within the Corporate & Investment Bank such as Currencies & Emerging Markets, Rates, Credit Trading, Securitized Products Group, Equities, and Risk
* Work closely with various line of business controllers, middle office, business managers, technology and operations
* Understand end-to-end flow of trading activities, booking models, product configurations, and trade economics to apply relative accounting policies and enhance control framework
* Ensure the integrity and accuracy of line of business income statement and balance sheet at month, quarter, and year-ends
* Engage in line of business initiatives and projects, be the financial control subject matter expert
* Proactively identify process and/or infrastructure enhancements and work with stakeholders to enact change
* Oversee prepa...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:42
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Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies.
Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers.
Throughout its history, Hajoca has played an active role in shaping advances in plumbing.
However, we attribute our success to two simple truths; a unique business philosophy and talented people.
Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business.
A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom.
Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.
Hughes Supply is one of those trade names and is looking for an Outside Salesperson at their Pearl, MS location .
Are you outgoing and value customer service? Are you knowledgeable and persuasive? Do you have the determination to close sales and build lasting relationships with new and established customer accounts?If so, we'd like you to join our team as an Outside Salesperson.
About the Role:
You will:
* Develop lasting, ethical customer relationships to maximize our share of the customer's potential, to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
* Become an integral part of each assigned account, understanding the customers' business and needs, ensuring our role as their primary supplier.
* Proactively conduct face-to-face customer meetings, visit job sites, and meet with decision makers to provide the best possible customer experience.
* Analyze sales reports, tools to establish strategies to assess customer purchase potential, grow market share, and meet or exceed monthly sales targets.
* Process sales orders, bids, job information packages, and perform all sales functions in accordance with Company policy and procedures.
* Actively participate in scheduled sales meetings, complete customer call reports, and maintain current customer profile data.
* Find innovative ways to grow sales with existing customers and identify and implement opportunities for value-added services.
* Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction.
* Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer's b...
Hajoca Corporation Job 6362 by eQuest
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Type: Permanent Location: Pearl, US-MS
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:41
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Seize this full-time remote opportunity to lead a dynamic team of up to 18 specialists at JPMorgan Chase & Co.
We provide all necessary technology, offer a competitive salary with a wide range of benefits, and foster professional growth.
We also value diversity, integrity, and teamwork.
As an Account Supervisor in the Operations Virtual Call Center, you will exhibit a profound understanding of client success management.
Your role will involve promoting business results, providing solutions, and motivating your team, all while ensuring customer satisfaction.
Job responsibilities:
* Oversee a work from home team navigating multiple technologies to support a Call Center environment
* Comfortably lead and manage in a metrics-promoted environment
* Demonstrate resiliency and extreme adaptability in a fast-paced environment
* Coach teams on how to approach problems logically and with good judgment to ensure the appropriate customer outcome
* Empower teams to take ownership of each customer interaction while treating customers with respect and responding with empathy
* Resolve customer escalations and document account activities thoroughly and concisely
* Lead by example through demonstrating personal excellence including punctuality, integrity, and accountability
* Approach and resolve problems logically and with good judgment to ensure the appropriate customer outcome is taken by the specialist
* Encourage teams to think critically and exercise independent judgement
* Make final decisions on behalf of our customers quickly and effectively when required - Enforce and abide by all applicable regulatory and department practices and procedures
Required qualifications, capabilities, and skills:
* Home Location must reside within approximately 30 miles radius of the JPMC Summerhill Community Center, 9 Georgia Ave SE, Atlanta, GA,30312
* Safe and noise free work environment in your residence
* High School diploma/GED required
* Must be willing to work in an environment that requires 100% phone-based customer interaction
* Minimum of 2 years customer interaction or customer support experience, either by phone or face-to-face
* 3 plus years working in a call center position; certification and or training
* Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment
* 5 plus years of direct management experience; demonstrated ability to develop, manage, coach, and motivate teams
* Bilingual fluency in Spanish
Preferred qualifications, capabilities, and skills:
* Bachelors Degree Preferred
Work Schedule:
Work schedules will vary.
Candidates must be willing to work schedules during our operating hours (6:00am to 12:00am), which include evenings, weekends, and holidays.
This role does not offer visa sponsorship.
This position requi...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:40
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This role will provide critical analytical support for Chase Travel Servicing Strategy initiatives.
This experienced professional will drive business objectives through enhancing the customer experience of our best customers.
This highly visible role will be responsible for analyzing, developing and supporting the implementation of customer experience strategies designed to drive engagement and promote customer satisfaction across various customer segments including high-value customers.
As a Senior Associate in the Travel Servicing Strategy team you will support the Initiatives of designing and implementing travel servicing strategies that drive the Chase Travel Vision.
From ideation, to prioritization, requirement gathering and execution, the Senior Associate will inform the customer experience from end-to-end to deepen engagement with our customers.
The successful candidate will have expertise in travel and lifestyle servicing or the luxury/hospitality industry.
This role requires an in-depth understanding of customer service with a deep understanding of luxury market dynamics, customer behavior and a growth-oriented, strategic-mindset.
The candidate will lead and/or develop tactical servicing strategies designed to elevate the Chase Travel customer experience.
They will identify servicing opportunities to design effective, scalable meaningful customer treatments, advisor enablement requirements and continuous improvement strategies.
Key Responsibilities:
* Analyze data and insights to identify trends, patterns and insights that inform strategic decision making
* Manage the servicing experience development including process improvement, growth opportunities and servicing modeling
* Support the talent strategy to attract, retain and grow best-in-class servicing professionals
* Assist in creating and refining long-term strategic plans that align with servicing goals and objectives
* Implement high-impact strategic initiatives
* Communicate clearly and effectively to stakeholders
Required qualifications:
* 5+ years of leadership or strategy experience
* 5+ years of work experience in luxury travel OR lifestyle servicing
* Experience in customer experience strategy and design with an understanding of customer service in the luxury travel/lifestyle industry
* Strong analytical skills with the ability to make data-driven recommendations
* Excellent communication and presentation skills to convey complex strategies effectively
* Creatively problem solve through simplicity and/or innovation
* Build effective relationships across the firm to drive results and overcome obstacles
* Adaptable to change in priorities, requirements and objectives
* Understand and prioritize customer needs and preferences
* Manage multiple complex projects within project deadlines
Chase is a leading financial services firm, helping nearly half of America's households and small businesses ...
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Type: Permanent Location: Apple Valley, US-CA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:39
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You are a strategic thinker, passionate about delivering solutions to clients, and have experience in business development within Payments.
You have found the right team.
As a Business Development Representative II in the Proactive Sales channel you will be working in a fast-paced environment and will be responsible for meeting monthly and annual production goals by selling a suite of Merchant Services products and services to our current and prospective clients via multiple ways of communication.
Job Responsibilities
* Cultivate new business opportunities from inbound generated lead sources, partner referrals, and marketing programs
* Will also identify and self-source client opportunities through building and utilizing referral networks and centers of influence to independently identify and pursue potential new business clients.
Serves as trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across Chase
* Executing a short sales cycle with a high velocity of leads
* Communicating both verbally and in writing with key decision-makers at a variety of levels (Small to Mid-size business owners, CEOs, etc.) to evaluate needs and propose solutions from our payment solution portfolio
* Regularly conducts calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model
* Completes analysis to competitively identify and price Chase products and services for profitability.
Maintains detailed and accurate electronic sales records and prepares sales reports as required
* Negotiates leveraging customized pricing models with clients to close business
* Works with internal partners to ensure successful implementation, product ramp-up
* Protects the firm by following sound risk management protocols and adhering to regulatory requirements.
Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations
Required qualifications, capabilities, and skills
* Strong knowledge of the merchant services industry, products and services and diverse types of businesses, industries, markets, financial and economic concepts
* Excellent communication skills both verbally and in writing with individuals at all levels, internally and externally.
Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
* Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
* Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
* Ability to balance needs of clients with associated risks and interests of the firm.
* Establishes and consistently uses a disciplined process to mana...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:37
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
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Type: Permanent Location: Thousand Oaks, US-CA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:36
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Sales Associate supporting Corporate Client Banking, you will play an integral part in contributing to new sales targets, managing business relationships, and achieving portfolio growth objectives.
The three-year development plan designed for a progression of job functions to develop skills over time for a successful career within the firm and ability to pursue more senior roles within the Treasury Solutions such as a Treasury Management Officer position.
Job responsibilities
* Collaborate with the Treasury Management Officer (TMO) on client proposals to identify appropriate Treasury solutions, perform cost and benefit analysis, competitive pricing and run profitability models
* Assist with client call preparation by creating relationship review materials, pitch books, account plans, and conducting customer research
* Develop an understanding of clients' Treasury cash management structure and objectives
* Coordinate with product partners to develop comprehensive Treasury solutions
* Develop and understand competitors' products and positioning within the client & market
* Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately
* Collaborate with internal partners to ensure successful implementation, product ramp-up and accurate pricing and billing
Required Qualifications, Capabilities and Skills
* Bachelor's Degree
* Three plus years' relevant banking and treasury experience
* Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
* Superior verbal and written communication skills with the ability to mobilize internal networks and resources
* Ability to understand Treasury Solutions products, pricing philosophy, and billing process and procedures
* Proficiency in Microsoft Office (PowerPoint, Excel and Word)
* Ambition to develop into an individual sales contributor
Preferred Qualifications, Capabilities and Skills
* Interest in working with experienced Treasury partners to recognize a client's cash flow needs and apply appropriate banking solutions
* Sales, portfolio management or relationship management experience
* Qualitative and quantitative skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package includ...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:34
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As a Know Your Customer (KYC) Relationship Officer, you will be a critical support partner with Bankers and being the subject matter expert regarding Anti-Monday Laundering (AML)/KYC requirements and fulfillments.
You will be a trusted partner to Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.
Job Responsibilities:
* Manage client and partner expectations and understanding in a consultative way
* Exhibit ownership of KYC/AML experience and client experience
* Ensure KYC/AML deliverables are met and hold internal partners accountable
* Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies
* Manage operational risk effectively through diligent awareness of risks in our processes
* Escalate appropriate risk items and drive issues to closure
* Manage client risk effectively by supporting the banker in client selection process
* Independently manage renewal cycle of DDFs with Relationship Management Partnership
* Accountable for timely portfolio management while maintaining quality expectations
Required qualifications, skills and capabilities:
* Ability to properly identify AML risks and demonstrates a solid grasp of AML/KYC policy
* Strong verbal and written communication skills
* Excellent time management and organizational skills
* Strong analytical and problem solving skills
Preferred qualifications, skills and capabilities:
* BA/BS degree
* Minimum 4 years relevant experience in AML/KYC, Risk Management, Security, Law enforcement specific to fraud and illicit money movement
* Experience in financial services, if possible Corporate/Commercial Banking
* Working knowledge of risk factors that may impact specific products and industries
* Ability to multi-task effectively and leverage internal resources
* Excellent attention to detail
* Strong client focus and ability to partner with various internal groups and client coverage
* Independent, self-motivated with an ability to adapt and be flexible in a team environment
* Previous credit training or underwriting experience
* Ability to navigate complex client relationships and product usage
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Please note this role is not eligible for employer immigration sponsorship.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small b...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:33
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Join the team providing financial solutions to over 3 million small businesses nationwide at one of the world's most innovative banks.
Are you a dynamic professional with a knack for identifying, proposing, and delivering Cash Management Consultant Senior? As a Cash Management Consultant Senior, you will have the opportunity to leverage your skills and grow your career, while making a significant impact on our customers and prospects.
Join us and be a part of a vibrant team committed to delivering excellence.
As a Cash Management Consultant Senior in Business Banking, you will play a crucial role in the business development process, acting as a trusted advisor to Business Relationship Managers-Acquisition (BRM), Business Development Managers (BDM), their clients, and prospects.
You will collaborate with BRMs and BDMs to identify, propose, and deliver suitable Cash Management products and solutions to customers and prospects.
In your role, you will strive to provide an exceptional client experience while minimizing risk.
Job Responsibilities:
* Collaborates with Business Relationship Managers-Acquisition (BRMs) and Business Development Managers (BDMs) to drive the development of new profitable Cash Management business while maintaining and growing the existing portfolio.
Deliver Results - Individually and as a Team
* Serves as Trusted Advisor through understanding the client's needs through strategic, consultative conversations; Leverages expertise to make recommendations around payments, receivables, fraud while working within the risk parameters that protect the bank
* Leverage's knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects.
Protects the firm by following sound risk management protocols and control policies and adhering to regulatory requirements.
Escalate issues as identified
* Builds collaborative internal relationships to develop and fosters partnerships with assigned BRMs, BDMs, AMs, MMs and cross functional peers
* Acts as the face of cash management, active in their assigned market; Delivers thought leadership to the market, prospects, clients and COIs on cash flow solutions.
Hosts and presents CPE events for COIs
* Engages in a disciplined relationship development process and manages quality call activities.
Leverage's prospecting tools such as RelPro and Vertical IQ; Manages proposals for new-to-Chase by utilizing Seismic and Proformas
* Leads new client journey end-to-end; Partners with the client to ensure a successful implementation of Cash Management products; Manages customer expectations by communicating upfront timelines and deliverables.
Leverage digital tools to ensure client is versed on self-service options
Required Qualifications, Capabilities and Skills
* Minimum 7 years' experience in Cash Management/Treasu...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:32
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If you are a proven leader, enjoy building relationships, and providing support to your team and clients, then a role as a Business Relationship Manager Area Manager is for you.
As an Area Manager in Business Banking, you'll lead a team of Business Relationship Managers (BRM) in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for our clients.
Job responsibilities
* Provide leadership, management, support, direction, and guidance to a team of Business Relationship Managers within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management
* Manage performance of individual team members, holding all Business Relationship Managers accountable for achieving business priorities with a focus on client experience and risk management
* Manage the area's revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or escalate issues in a timely manner
* Coach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challenges
* Hold Business Relationship Managers accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs
* Build collaborative relationships with partners across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank - to foster a One Chase, client-centric environment and represent the bank in a community leadership capacity such as Chamber of Commerce and local non-profit boards
* Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment
Required qualifications, capabilities, and skills
* Minimum of 7 years' experience in a Business Banking Relationship Management role or related business lending experience; direct in-person contact required
* Expert knowledge of deposit and cash management products and services and expert knowledge of business credit underwriting with commercial credit training
* Strong communication skills with individuals at all levels, internally and externally
* Analyze reports, metrics, and other data to identify trends, issues, and opportunities
* Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business netw...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:31
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Farmington Hills, US-MI
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:31
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:30
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Salem, US-OR
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:29
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
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Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:27
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Corporate Sector's Cloud Foundation Services team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Collaborates with JPMC cloud teams and external lines of business to determine enhancements to cloud capabilities and products
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied cloud experience
* Applied proficiency developing, enhancing and supporting next-generation IaC cloud modules and functionality with Terraform
* Hands-on practical experience in system design, application development, testing, and operational stability
* Demonstrable proficiency for coding Python, Go or other automation scripting language
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Experience with software applications and technical processes within a public cloud environment
* Proficiency with cloud architecture design principles for security, resiliency, cost optimization, observability
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies
* Experience with container technologies such as Kubernetes, Docker, AWS ECS and AWS EKS
JPMorgan Chase & Co., ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:26
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Be a trusted advisor to our Commercial Bank clients.
Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services.
As a Client Service Associate within the Commercial Bank, you will resolve client requests while working in partnership with Service Operations, Sales partners, and Bankers located in the United States and across the globe.
Client Service Associates are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio.
In this role, you will serve as the primary point of contact for each client assigned to your portfolio.
Interact with Owners, Chief Executive Officers, Presidents, Chief Financial Officers, Treasurers and other high level client contacts to help research and resolve issues for our Commercial Bank clients.
Communicate through Zoom, email and phone to build strong relationships and provide a level of service that JP Morgan Chase customers have learned to expect.
Job Responsibilities
* Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan Chase standards and operating principles
* Develop long term client relationships
* Proactively work to determine service improvements and solicit client input and feedback to drive client satisfaction
* Conduct annual relationship reviews with clients to identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk or provide other efficiencies
* Proactively discuss client trends/issues with internal partners to further customize solutions for clients
* Actively participate in deal team meetings as new products and services are added to clients
* Influence internal partners to recommend products and services based on knowledge of client behaviors
* Learn and understand existing and upcoming technologies to support client consultation and requests
* Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
* Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape
Required qualifications, capabilities and skills
* Data Analytics & Change Management experience
* Ability to influence others without direct supervision
* Ability to provide quantifiable management reporting & present findings
* Project Management & Execution
* Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
* Strategic thinking with the ability to adapt to change
* Demonstrated team building skills and ability to work in a team environment
* 3+ years of client facing work experience
Preferred Qualifications, capabilities and skills
* Comprehensive knowledge of Treasury Services and/or Custom Card produc...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:25
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As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As the Asset Based Lending ("ABL") Field Exam Associate, you will perform a wide variety of due diligence activities at client/prospect facilities (throughout the US, Canada, and Europe) related primarily to asset based credit facilities originated and managed by Commercial Banking's ABL unit.
Field Exam plays a key role in upfront and ongoing due diligence related to secured credit facilities (from less than $1 million to in excess of $1.5 billion) by analyzing client/prospect collateral and financial information and are performed on the client's premises.
Examiners generally work in teams (often teams of 2).
Examiners must be able to build strong customer relationships while performing accurately.
Job responsibilities
* Obtaining and analyzing client accounts receivable, inventory, and accounts payable data and historical performance
* Obtaining an overview and understanding of the client's collateral and financial performance
* Preparing (new credit facility) or verifying (existing credit facility) a borrowing base calculation.
* Verify the existence of inventory through physical inspection
* High level assessment of internal controls and financial reporting
* Documenting tasks performed on Excel based field exam template
* Prepare a written report using field exam template
Required qualifications, capabilities, and skills
* BS in Accounting, Finance or Economics strongly preferred, other majors considered based on experience
* Strong interpersonal and relationship development skills.
* Effective business writing skills.
Proficiency in Microsoft Excel, Word and Outlook
* Analytical skills with attention to detail and accuracy.
Intellectual curiosity and ability to problem solve
* Ability to think critically while working in a fast paced environment
* Minimum 3 years commercial lending, field exam, accounting or auditing experience
* Depending on client location, 10 - 50% overnight travel.
Valid driver's license
Preferred qualifications, capabilities, and skills
* Previous experience managing a team of field examiners is a plus.
* Monarch and Stucky ABL knowledge is helpfuL
* CPA (Certified Public Accountant) or Public Accounting
* CFE (Certified Fraud Examiner)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government cli...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:22
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Global Employee Help Product, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
You will support the delivery of the strategic roadmap to build employee experiences leveraging workflow capabilities and Life-Cycle events within ServiceNow.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Serve as a single point of ownership for an experience or workflow, leading the product development lifecycle from discovery and design through implementation - coordinating and delivering new epics, features, and writing requirements
* Utilize in-depth knowledge of ServiceNow platform and utilize architects to optimize Employee Help solutions, staying abreast of new features and best practices; drive product innovation be exploring new ideas and opportunities to enhance the base product and meet evolving customer needs
* Support a strong risk, controls & conduct framework and a "security-by-design" product mindset
* Partner with area and functional product owners, servicing leads, content teams, and business representatives across the Employee Help Product domains to inform and deliver expected business outcomes
* Define and track metrics (OKRs) to measure product success
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Cross-functional partnership and collaboration skills - Comfort building and maintaining strong relationships with a b...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:20
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Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success.
Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.
Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate in Global Employee Help Product you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs.
Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings.
As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
Job responsibilities
* Supports the development of our product strategy and roadmap
* Collects and analyzes metrics on product performance to inform decision-making
* Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
* Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
* Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
* Utilize in-depth knowledge of ServiceNow platform and utilize architects to optimize Employee Help solutions, staying abreast of new features and best practices; drive product innovation be exploring new ideas and opportunities to enhance the base product and meet evolving customer needs
* Partners with area and functional product owners, servicing leads, content teams, and business representatives across the Employee Help Product domains to inform and deliver expected business outcomes
* Define and track metrics (OKRs) to measure product success
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
* Developing knowledge level of the product development life cycle
* Exposure to product life cycle activities including discovery and requirements definition
* Emerging knowledge of data analytics and data literacy
* Utilize in-depth knowledge of ServiceNow platform and utilize architects to optimize Employee Help solutions, staying abreast of new features and best practices; drive product innovation be exploring new ideas and opportunities to enhance the base product and meet evolving customer needs
* Partners with area and functional product owners, servicing leads, content teams, and business representatives across the Em...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:19
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Old Greenwich, US-CT
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:18
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:18
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As a Strategy and Shared Services Business Manager, you will be a trusted advisor and counterweight to the head of Strategy & Shared Services.
You will be accountable for unifying shared services within Client Service & Implementations with the goal to enhance the business' ability to deliver on business and financial goals.
You will support the Strategy & Shared Services Group Head and Global Business Management Lead while partnering with client service and implementations leads and cross-functional groups.
You will have the opportunity to learn different facets of the payments business while building structure, enhancing operating models, and influencing key decisions.
Job responsibilities:
* Manage end-to-end deliverables producing high quality and insightful materials to support the delivery of key messaging updates, (Business Reviews, Leadership Team Meetings, Exec Presentations, Townhalls, Factpacks)
* Support the group head with managing deliverables related to ad hoc internal team management and senior management business updates
* Coordinate with the Finance teams on mid-year and annual financial planning and monthly forecasting
* Demonstrate ability to create impactful executive level presentations that create a story utilizing data insights
* Coordinate across the organization to report and monitor the health of the business
* Build strong relationships & partner effectively with the business to make process enhancements to optimize business performance
* Report on monthly key objectives and results (OKRs) across the business
Required Qualifications, Skills, and Capabilities:
* Strong sense of ownership; takes full responsibility for end-to-end project execution
* Effectively partner, influence, and communicate with stakeholders across all levels
* Attention to detail and ability to spot mistakes quickly
* Excellent communication skills, both verbal and written, with the ability to listen, question, and articulate complex issues concisely
* Strong technical skills with Advanced Microsoft Office skills (Excel, PitchPRO
Preferred Qualifications, Skills, and Capabilities:
* 5+ years of prior experience in a Business Management or Chief of Staff-type role
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm perform...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-06-15 10:01:17
