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Description & Requirements
Maximus is looking for a Remote Call Center Quality Monitor in the Lawrence, KS area.
The Call Center Quality Monitor will evaluate recorded and/or transcribed interactions between the caller/chatter/correspondent and Customer Service Representatives using the QA evaluation solution, and provide appropriate context for ratings and provide accurate scoring in accordance with approved criteria, quality standards, and standard operating procedures (SOPs).
This is a seasonal, remote (work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence, KS location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
" Evaluate recorded and/or transcribed interactions between the caller/chatter/correspondent and Customer Service Representatives using the QA evaluation solution, and provide appropriate context for ratings.
• Provide accurate scoring in accordance with approved criteria, quality standards, and standard operating procedures (SOPs)
• Effectively communicate clear, concise and balanced feedback via quality monitoring notes, providing agents a path to appropriate reference materials for additional guidance
• Notify Quality and Contact Center leadership of any egregious behavioral or performance issues identified during call monitoring
• Communicate trends identified during call monitoring that could affect Customer Service Representative performance, training, or the beneficiaries
• Review calls for Strategic Call Listening projects and capture data from ...
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:28
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We are currently looking for empowered individuals to join our team.
In this role, you will be a valuable part of our team where you can offer your talent, ideas, and viewpoints to make your workplace a better place to work.
As a member of team, you will perform duties safely, efficiently, and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
* Education Level: High School Diploma or GED Required
* Participate in and actively support all plant initiatives
* Clean equipment in a proper and timely manner to ensure safe, quality products
* Follow all safety procedures including wearing all required personal protective equip...
....Read more...
Type: Permanent Location: Crawfordsville, US-IN
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:28
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Description & Requirements
The IT Field Services Lead Technician is responsible for resolving all technical issues for all end points for their dedicated location.
Lead technicians are the lead subject matter experts and have in-depth knowledge of each project's specific applications and systems needed to keep the project operational.
They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems and maintain access to mission critical systems within the defined SLA.
This role is also the considered to be the technical lead for the supervisor that identifies, researches, and resolves technical issues for our Tier 1, 2 and Sr.
Technicians.
Lead technicians are also responsible for managing the relationship between the business and IT.
Essential Duties and Responsibilities:
- Work in liaison with IT and vendors to provide hands-on/on-site support, testing, and troubleshooting assistance for network equipment and cabling and other related systems/equipment at all locations in assigned region.
- Provide Tier 3 Level support for requests that cannot be resolved remotely where on-site hands-on inspection and remediation is required.
- Identify, research, resolve technical issues for local and remote staff.
- Become the subject matter expert for various software applications and end point configurations for the business.
- Perform on-site activities, related to installation, repair, management, and maintenance.
- Manage and maintain onsite IT equipment by receiving, inventorying, imaging, and deploying IT assets.
- Track IT Assets and maintain updated information in the appropriate ITAM database.
- Document, track, and monitor problems to ensure timely resolution within the established SLAs of the business.
- Become a key contributor in maintaining and updating various software applications and desktops configurations to ensure compliance.
- Work with other IT departments and vendors to resolve technical issues or implement new technologies for different lines of business.
- Perform technology upgrades and refreshes.
- Collaborate and partner with other disciplines of IT to research, test, and implement IT enterprise initiatives.
- Assist in tracking and completing tickets pertaining to application, network, and system issues.
- Administer user accounts and permissions to various applications as well as client software.
- Serve as technical liaison between program staff and IT.
- May act as a team lead assisting the supervisor or manager with leading daily operations.
Works in liaison with Maximus IT and vendors to provide hands-on/on-site support, testing and troubleshooting assistance for network equipment and cabling and other related systems/equipment at all locations in assigned region.
• Provides Lead Level support for request that cannot be resolved remotely where on-site hands-on inspection and remediation is required
• Identify, research, r...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:27
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Safely transport goods to stores and customers of the distribution trucking company.
Perform all tasks in a safe manner consistent with corporate policies and state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
* Minimum 21 years of age
* Ability to travel independently
* Ability to carry out instructions furnished in written, verbal or diagram form
* Ability to deal with problems involving several concrete variables in standardized situations
* Commitment to providing customer service that makes both internal and external customers feel welcome, important and appreciated
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to w...
....Read more...
Type: Permanent Location: Clackamas, US-OR
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:26
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Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home.
Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
* Valid driver's license
* Excellent communication and customer service skills
* Must annually pass a DOT regulated medical exam
* Must have a good driving record
* Ability to operate a delivery van and handheld tablet device
* Must be able to lift up to 50 lbs.
with or without reasonable accommodation
* Must be at least 21 years old
* May require chauffer's license in some states
Desired Previous Job Experience/Education:
* High School Diploma or GED
* Any customer serv...
....Read more...
Type: Permanent Location: Aurora, US-CO
Salary / Rate: 21.125
Posted: 2025-07-22 08:27:25
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Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:25
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Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:24
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:24
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:23
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:22
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:22
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:21
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:20
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:20
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:19
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:19
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:18
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:18
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:17
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:17
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:16
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:15
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:15
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:14
-
Description & Requirements
We are seeking a highly experienced and forward-thinking Senior Principal Architect to join our Ai Engineering & Delivery team.
This role is ideal for someone who thrives at the intersection of deep technical expertise, customer-facing collaboration, and solution ownership.
You'll work closely with solution architects and product leads, engineering, and client teams to design, lead, and deliver sophisticated AI-powered automation and conversational solutions in various Maximus AI platforms.
In addition to building complex solutions hands-on, you'll also play a critical role in defining architectural best practices, mentoring others, and ensuring technical excellence across multiple initiatives.
Essential Duties and Responsibilities:
- Design, prototype, and deliver AI-powered automation solutions across our platforms.
- Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
- Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
- Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
- Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
- Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
- Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
- Mentor junior and mid-level solution architects and no-code developers.
- Stay current with emerging technologies and champion innovations that improve solution modularity, robustness, and performance.
Responsibilities
• Design, prototype, and deliver AI-powered automation solutions across our platforms.
(Move, Glean, Kore.ai OneReach.ai)
• Lead technical strategy on key projects, including solution architecture, system integration, and platform configuration.
• Collaborate with Customer Success, Engineering, and cross-functional teams to translate complex business requirements into scalable, maintainable designs.
• Advise enterprise clients and stakeholders on best-fit architectures that align with their strategic objectives.
• Provide deep technical leadership in areas such as APIs, data pipelines, performance optimization, and orchestration of bot behaviors.
• Conduct architecture reviews to guide implementation choices and enforce quality, security, and compliance standards.
• Create comprehensive playbooks, develop support documentation, and implement automation for handling support requests on an enterprise AI platform.
• Mentor junior and mid-level solution architects and no-code developers.
• Stay current with emerging technologies and champion innovations that improve soluti...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-07-22 08:27:14
