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Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:21
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Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:20
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Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:20
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:19
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Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:18
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:18
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:17
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:16
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:16
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:15
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:15
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:14
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:13
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:13
-
Description & Requirements
The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative II reports directly to the Customer Service Supervisor.
This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative II when unsure how to respond to the caller will consult a Customer Service Supervisor.
This is a seasonal, remote (work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Miami, FL location.
You must be able to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
* Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional; utilizing training and work instruction documents
• Accept and assist all customers transferred from Customer Service Representative I
• Provide the location of reference material when responding to a Customer Ser...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:12
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:12
-
Description & Requirements
The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative II reports directly to the Customer Service Supervisor.
This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative II when unsure how to respond to the caller will consult a Customer Service Supervisor.
This is a seasonal, remote (work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Miami, FL location.
You must be able to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
* Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional; utilizing training and work instruction documents
• Accept and assist all customers transferred from Customer Service Representative I
• Provide the location of reference material when responding to a Customer Ser...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:11
-
Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal remote-(work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Maximus Phar, TX location.
You must be able to pick up and return your equipment at the Maximus Pharr, TX location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard technology...
....Read more...
Type: Permanent Location: Pharr, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:10
-
Description & Requirements
The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative II reports directly to the Customer Service Supervisor.
This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative II when unsure how to respond to the caller will consult a Customer Service Supervisor.
This is a seasonal, remote (work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Miami, FL location.
You must be able to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
* Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional; utilizing training and work instruction documents
• Accept and assist all customers transferred from Customer Service Representative I
• Provide the location of reference material when responding to a Customer Ser...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:09
-
Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies.
Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S.
School of Pharmacy
* 2+ years related retail experience or equivalent...
....Read more...
Type: Permanent Location: Dillon, US-CO
Salary / Rate: 80.25
Posted: 2025-07-22 08:31:08
-
Description & Requirements
The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative II reports directly to the Customer Service Supervisor.
This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative II when unsure how to respond to the caller will consult a Customer Service Supervisor.
This is a seasonal, remote (work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Miami, FL location.
You must be able to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
* Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional; utilizing training and work instruction documents
• Accept and assist all customers transferred from Customer Service Representative I
• Provide the location of reference material when responding to a Customer Ser...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:07
-
Description & Requirements
The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative II reports directly to the Customer Service Supervisor.
This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative II when unsure how to respond to the caller will consult a Customer Service Supervisor.
This is a seasonal, remote (work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Miami, FL location.
You must be able to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
* Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional; utilizing training and work instruction documents
• Accept and assist all customers transferred from Customer Service Representative I
• Provide the location of reference material when responding to a Customer Ser...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:07
-
Description & Requirements
The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative II reports directly to the Customer Service Supervisor.
This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative II when unsure how to respond to the caller will consult a Customer Service Supervisor.
This is a seasonal, remote (work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Miami, FL location.
You must be able to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
* Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional; utilizing training and work instruction documents
• Accept and assist all customers transferred from Customer Service Representative I
• Provide the location of reference material when responding to a Customer Ser...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:06
-
Description & Requirements
The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative II reports directly to the Customer Service Supervisor.
This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative II when unsure how to respond to the caller will consult a Customer Service Supervisor.
This is a seasonal, remote (work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Miami, FL location.
You must be able to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
* Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional; utilizing training and work instruction documents
• Accept and assist all customers transferred from Customer Service Representative I
• Provide the location of reference material when responding to a Customer Ser...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:06
-
Description & Requirements
The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative II reports directly to the Customer Service Supervisor.
This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative II when unsure how to respond to the caller will consult a Customer Service Supervisor.
This is a seasonal, remote (work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
This position is fully remote; however, you must reside within 75 miles from the Miami, FL location.
You must be able to complete Federal clearance process/paperwork and obtain required fingerprints.
Equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
* Hardwired internet (ethernet) connection
* Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
* Private work area and adequate power source
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional; utilizing training and work instruction documents
• Accept and assist all customers transferred from Customer Service Representative I
• Provide the location of reference material when responding to a Customer Ser...
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Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-07-22 08:31:05
