-
Job Title: Licensed Vocational Nurse (LVN) - Full-Time
Location: Gateway Post Acute - Porterville, CA
Starting Wage: $28/hour
Shifts: All Shifts Available
Join a team where your care makes a lasting impact.
Gateway Post Acute is a premier skilled nursing facility in Porterville, California, proudly serving the community for over 40 years.
We are dedicated to providing compassionate, high-quality care in a supportive and team-focused environment.
About the Role:
We are currently seeking dedicated LVNs to join our team.
Whether you're looking for day, evening, or NOC shifts, we have flexible full-time opportunities to fit your schedule.
As an LVN at Gateway, you'll play a vital role in delivering top-tier nursing care while contributing to our positive and patient-centered culture.
What We Offer:
* Competitive starting wage of $28/hour
* Excellent benefits, including healthcare and 401(k)
* Appreciation rewards and a supportive work environment
* Career development and advancement opportunities
* Ongoing training and team-based collaboration
What We're Looking For:
* Valid LVN license in the state of California
* Current BLS certification
* Strong communication and clinical skills
* Compassionate, team-oriented, and reliable
About Our Culture:
At Gateway Post Acute, we believe that exceptional care starts with a strong team.
We emphasize:
* Medical integrity
* Team spirit
* A welcoming, respectful environment for staff and residents
Ready to Make a Difference?
If you're a hard-working, compassionate LVN ready to grow your career in a meaningful setting, we'd love to hear from you.
Apply Today
Join a team that values your skill, your voice, and your heart.
....Read more...
Type: Permanent Location: Porterville, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:44
-
Treat patients as directed by Physical Therapist.
Record daily treatment notes and weekly progress notes per PT Board.
Assist in maintaining department.
Participate in Patient Care and Rehabilitation Conferences, as needed.
Assist with cleaning and maintenance of treatment area.
Treat patients per the physician treatment plan.
Assist nursing department with training of Restorative Aides.
Communicate with supervisor and other health team members regarding patient progress, problem and plans.
Participate in in services training program for other staff in the facility.
Record treatment changes per policy and procedures.
Instruct patient's families or nursing staff in maintenance program and caregiver training in preparation for discharge from therapy services.
Report any problems with department equipment so that it is maintained in good working order.
Ability to relate positively, effectively, and appropriately with patients/residents, families, staff and professional colleagues.
Supervisory Requirements The position is not a supervisory position.
Qualification Education and/or Experience Licensed as a Staff Physical Therapy Assistant Board of the States.
Proficient in computer skills such as inputting data into programs such as Casamba and Point Click Care.
Language Skills Ability to read technical procedures.
Ability to read and comprehend policy and procedure manuals.
Ability to effectively present information and respond to questions from managers, coworkers and families.
Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Ability to solve practical problems.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations Licensed as a Physical Therapist Assistant in the state.
Employee must meet continue education requirements per state practices.
Must maintain a license in good standing at all time with the state board.
Physical Demands The essential functions of this position require the following physical abilities: Standing and /or walking very frequently.
Sitting occasionally.
Reaching with hands and arms frequently, pushing/pulling very frequently.
Talking and /or hearing very frequently.
Tasting and /or smelling very frequently.
Exerting in excess of 100 pounds of force occasionally, and or excess of 50 pounds of force frequently, and/or excess of 20 pounds of force constant to move objects.
Climbing, balancing, stooping, kneeling, crouching or crawling occasionally.
Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work ...
....Read more...
Type: Permanent Location: Porterville, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:44
-
Job Title: Certified Occupational Therapist (OT) - PRN
Location: Gateway Post Acute - Porterville, CA
Starting Wage: $60/hour
Schedule: PRN (As Needed)
Empower Recovery.
Inspire Independence.
Gateway Post Acute, located in the heart of Central California near the scenic Sierra Nevada foothills, is a premier skilled nursing facility known for its compassionate care, clean environment, and supportive team culture.
We are currently seeking a Certified Occupational Therapist (OT) to join our therapy team on a PRN basis.
About the Role:
The Occupational Therapist provides hands-on rehab care to patients referred by physicians.
This role focuses on helping patients regain independence in daily living and functional activities.
You will work closely with interdisciplinary teams, patients, and families to achieve positive care outcomes in compliance with all regulations and facility standards.
Key Responsibilities:
* Evaluate and treat patients in accordance with physician referrals and care plans
* Document assessments, progress notes, and outcomes in EMR systems
* Educate patients and families on adaptive techniques and therapeutic goals
* Collaborate with nursing and rehab staff to develop individualized plans
* Maintain professional relationships with staff, families, and vendors
* Ensure patient safety, rights, and confidentiality at all times
* Participate in community health efforts and facility meetings as needed
Qualifications:
* Current California OT license (in good standing)
* CPR certification (or obtained during orientation)
* 1 year of OT experience in post-acute or skilled nursing preferred
* Proficient in documentation and therapy software (e.g., PointClickCare, Casamba)
* Strong communication, clinical, and organizational skills
* Knowledge of post-acute regulatory guidelines and patient rights
Why Gateway Post Acute?
* Competitive PRN rate starting at $60/hour
* Supportive and welcoming work environment
* Clean, well-equipped facility with collaborative teams
* Flexibility to maintain work-life balance
Apply Today
Submit your resume to [Insert contact/application method].
Join Gateway Post Acute and help patients reclaim their independence—one step at a time.
....Read more...
Type: Permanent Location: Porterville, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:43
-
Registered Nurse (RN)
General Purpose
The primary responsibility of your job position is to supervise the day-to-day nursing activities of the facility during your tour of duty.
Such supervision must be accordance with current federal, state, and local standards, guidelines and regulations that govern the facility and may be required by the Director of Nursing (DON)and or/Assistant Director of Nursing (ADON) when applicable, to ensure that the highest degree of quality care is maintained at all times.
Essential Duties
Every effort has been made to identify the essential functions of this position.
However, it in no way states or implies that these are the only duties you will be required to perform.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Administrative Functions
• Assist the Director of Nursing Services in directing the day-to-day functions of the nursing activities in accordance with current rules, regulations, and guidelines that govern the long-term care facility.
• Participate in developing, maintaining, and updating written policies and procedures that govern the day-to-day functions of the nursing service department.
• Ensure that reference material (i.e., PDR'S, regulations, professional standards of practice, etc.) maintained at the nurses' stations is current.
Recommend written material that will assist the nursing service department in meeting the day-to-day needs of the resident.
• Ensure that the Nursing Service Procedures Manual is current and reflects the day-to-day nursing procedures performed in this facility.
• Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual.
• Make written and oral reports/recommendations to the Director as necessary/required, concerning the operation of the nursing service department.
• Periodically review the department's policies, procedure manuals, job descriptions, etc.
Make recommendations for revisions to the Director.
• Assist in developing methods for coordinating nursing services with other resident services to ensure the continuity of the residents' total regimen of care.
• Ensure that all nursing service personnel are in compliance with their respective job descriptions.
• Participate in the development, maintenance and implementation of the facility's quality assurance program for the nursing service department.
• Participate in facility surveys (inspections) made by authorized government agencies as requested by the Administrator or Director of Nursing Services.
• Periodically review the resident's written discharge plan.
Participate in the updating of the resident's written discharge plan as required.
• Assist the Director in planning the nursing services portion of the resident's discharge plan as necessary.
• Meet with the nursing staff, as well as supp...
....Read more...
Type: Permanent Location: Fresno, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:41
-
Job Title: Certified Nursing Assistant (CNA) - Part-Time
Location: Gateway Post Acute - Porterville, CA
Starting Pay: $17.00/hour
Shifts Available: All Shifts (Part-Time)
Make a difference in the lives of others—every shift.
Gateway Post Acute is a trusted, premier skilled nursing facility that has proudly served the Porterville community for over 40 years.
Our commitment to compassionate care, clinical excellence, and a positive work environment sets us apart.
We are currently hiring Part-Time CNAs for all shifts.
If you are a caring, dependable, and motivated healthcare professional looking to be part of a team that values respect and teamwork—this opportunity is for you.
Why Gateway Post Acute?
* Starting pay at $17.00/hour
* Supportive team environment and strong leadership
* Career development and advancement opportunities
* Appreciation rewards and recognition
* Healthcare and 401(k)
* Ongoing training and growth
What We're Looking For:
* Active CNA certification in the state of California
* Valid BLS certification
* Strong communication and teamwork skills
* A compassionate and professional attitude
Our Culture is Built on:
* High medical integrity
* Team spirit and collaboration
* A welcoming, resident-centered environment
Join a team where your care is valued.
At Gateway Post Acute, we're more than a facility—we're a family.
If you're ready to make a positive impact, we want to hear from you.
Apply Today
Submit your resume to [Insert contact or application instructions].
Start your journey with a team that truly cares.
....Read more...
Type: Permanent Location: Porterville, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:41
-
Job Title: Registered Nurse (RN)
Location: Gateway Post Acute - Porterville, CA
Starting Wage: $42/hour
Schedule: Full-Time (Various Shifts Available)
Join Our Compassionate Care Team
Gateway Post Acute is a premier skilled nursing facility in Porterville, CA, with over 40 years of commitment to quality and compassionate care.
We are seeking a dedicated and experienced Registered Nurse (RN) to join our team and support residents in achieving the highest possible quality of life.
Position Summary:
The RN is responsible for assessing resident care needs and supervising staff in the delivery of quality nursing services, in accordance with federal and state regulations and facility standards.
This position works under the direction of the Director of Nursing.
Key Responsibilities:
* Supervise day-to-day nursing functions and care delivery
* Ensure compliance with policies, procedures, and regulatory standards
* Participate in developing resident care plans and assessments
* Provide direct nursing care, administer medications and treatments as needed
* Monitor and document changes in residents' conditions
* Complete and review documentation, incident reports, and care plans
* Make rounds with physicians and ensure orders are implemented accurately
* Support the DON in staffing, evaluations, and performance management
* Lead by example in creating a positive, team-based work culture
* Participate in care conferences, audits, and regulatory surveys
* Maintain a clean, safe, and compliant nursing environment
* Respond to emergencies and support resident safety at all times
Qualifications:
* Current, active California RN license (in good standing)
* Graduate of an accredited nursing program
* 1 year of experience in long-term care preferred
* Current BLS certification
* Strong leadership, communication, and organizational skills
* Ability to read, analyze, and interpret healthcare documentation
* Knowledge of EMR systems and basic computer skills
Physical & Work Environment Requirements:
* Ability to lift up to 25 lbs regularly and up to 100 lbs occasionally with assistance
* Frequent walking, standing, bending, pushing/pulling of carts
* Must be able to cope with mental and emotional stress
* Exposure to blood-borne pathogens, chemical agents, and other clinical hazards
* Must meet facility health requirements (TB screening, physical exam)
Why Gateway Post Acute?
* Competitive starting wage of $42/hour
* Supportive leadership and professional development
* Comprehensive training and in-service education
* Team-oriented environment focused on quality and compassion
Apply Today
We look forward to welcoming you to a workplace where your skill and compassion truly make a difference.
....Read more...
Type: Permanent Location: Porterville, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:40
-
Job Title: Physical Therapist (PT)
Location: Gateway Post Acute - Porterville, CA
Starting Pay: $60/hour
Schedule: Full-Time or Part-Time Opportunities Available
Join a team that puts people first—starting with you.
At Gateway Post Acute, we believe exceptional patient care begins with a happy, supported team.
Located in Porterville, CA, our skilled nursing facility has been providing compassionate, high-quality care for over 40 years.
We're currently seeking a compassionate and motivated Physical Therapist to join our therapy department.
What You'll Do:
* Evaluate and assess residents' physical conditions
* Develop and implement individualized treatment plans
* Provide therapeutic interventions, including joint mobilization, therapeutic exercises, and more
* Monitor and document patient progress, adjusting treatment plans as needed
* Educate residents and families on mobility techniques and injury prevention
* Collaborate with interdisciplinary healthcare team to ensure quality patient outcomes
* Conduct in-services and training sessions for facility staff
* Maintain accurate, timely documentation in accordance with regulations and company policy
What We're Looking For:
* Valid California Physical Therapist License in good standing
* Knowledge of anatomy, physiology, and therapeutic techniques
* Strong communication and interpersonal skills
* Proficient in documenting services; familiarity with PointClickCare and/or Casamba is a plus
* Skilled nursing facility experience preferred, but not required
Why Join Gateway Post Acute?
* Starting wage of $60/hour
* Supportive and positive work culture
* Flexible scheduling options
* Appreciation rewards and career development opportunities
* A facility that truly values its employees
We'd love to meet you.
Come take a tour and see firsthand why our team stays long-term and our residents thrive.
Apply Today
We look forward to welcoming you to the Gateway family!
....Read more...
Type: Permanent Location: Porterville, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:40
-
General Purpose
Supports facility operations by maintaining business office systems and supervision staff.
Essential Duties
• Obtain managed care and Medi-Cal or Medicaid authorizations including bedholds.
• Assist with managing resident trust fund, including printing and distributing monthly statements.
• Supervise business office staff, including taking appropriate disciplinary measures.
• Maintain census and report status changes.
• May attend stand-up meetings at the request of the Administrator.
• Assist with Medi-Cal or Medicaid applications.
• Prepare TARS as needed.
• Track Medi-Cal and Medicaid redeterminations.
• Participate in billing and payment processes including preparing bank deposits.
• Undertake collection activity for bad debts.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
Supervisory Requirements
Assist with the overall supervision and management of the business office staff.
Qualification
Education and/or Experience
High school diploma or equivalent.
Strong understanding of skilled nursing billing and payment as well as proficient in Microsoft products computer skills.
Preferable one-year experience in a long term care facility.
Language Skills
Ability to read technical procedures.
Ability to read and comprehend policy and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability
Ability to solve practical problems.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
Knowledge and experience with PCC preferred.
Physical Demands
The essential functions of this position require the following physical abilities: Prolong use of computer.
Standing and /or walking very frequently.
Sitting occasionally.
Reaching with hands and arms frequently, pushing/pulling very frequently.
Talking and /or hearing very frequently.
Tasting and /or smelling very frequently.
Lifting up to 50 pounds frequently.
Climbing, balancing, stooping, kneeling, crouching or crawling occasionally.
Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
Additional Information
Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under variou...
....Read more...
Type: Permanent Location: Placerville, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:39
-
Registered Nurse (RN)
General Purpose
The primary responsibility of your job position is to supervise the day-to-day nursing activities of the facility during your tour of duty.
Such supervision must be accordance with current federal, state, and local standards, guidelines and regulations that govern the facility and may be required by the Director of Nursing (DON)and or/Assistant Director of Nursing (ADON) when applicable, to ensure that the highest degree of quality care is maintained at all times.
Essential Duties
Every effort has been made to identify the essential functions of this position.
However, it in no way states or implies that these are the only duties you will be required to perform.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Administrative Functions
• Assist the Director of Nursing Services in directing the day-to-day functions of the nursing activities in accordance with current rules, regulations, and guidelines that govern the long-term care facility.
• Participate in developing, maintaining, and updating written policies and procedures that govern the day-to-day functions of the nursing service department.
• Ensure that reference material (i.e., PDR'S, regulations, professional standards of practice, etc.) maintained at the nurses' stations is current.
Recommend written material that will assist the nursing service department in meeting the day-to-day needs of the resident.
• Ensure that the Nursing Service Procedures Manual is current and reflects the day-to-day nursing procedures performed in this facility.
• Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual.
• Make written and oral reports/recommendations to the Director as necessary/required, concerning the operation of the nursing service department.
• Periodically review the department's policies, procedure manuals, job descriptions, etc.
Make recommendations for revisions to the Director.
• Assist in developing methods for coordinating nursing services with other resident services to ensure the continuity of the residents' total regimen of care.
• Ensure that all nursing service personnel are in compliance with their respective job descriptions.
• Participate in the development, maintenance and implementation of the facility's quality assurance program for the nursing service department.
• Participate in facility surveys (inspections) made by authorized government agencies as requested by the Administrator or Director of Nursing Services.
• Periodically review the resident's written discharge plan.
Participate in the updating of the resident's written discharge plan as required.
• Assist the Director in planning the nursing services portion of the resident's discharge plan as necessary.
• Meet with the nursing staff, as well as supp...
....Read more...
Type: Permanent Location: Carson City, US-NV
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:38
-
Gateway Post Acute is looking for a caring and compassionate Physical Therapist Assistant to join our Team!
The Company: Gateway Post Acute, a Medicare-certified, short-term rehabilitation and Skilled Nursing Home located in Porterville, California.
At Gateway Post Acute, caring is our main concern.
Our organization is built on the premise that the most effective way to provide compassionate care is to:
* Maintain high medical integrity
* Foster a team spirit among staff
* Create friendly, beautiful surroundings for our residents and their visitors
Salary: Starting $40 per hour pending experience
Shift Times: Full-Time, Part-Time
The PTA - provides direct rehab care in physical therapy to patients upon physician referral in accordance with all applicable laws, regulations, and care standards.
Education, Experience, and Licensure Requirements
* Must be currently registered/licensed in the applicable State.
Must maintain an active license in good standing throughout employment.
* Must be a graduate of an accredited 2-year college-level program approved by the American Physical Therapy Association
* One (1) year experience preferred in post-acute care or related setting preferred
* Must have CPR certification upon hire or obtained during orientation.
CPR certification must remain current during employment.
Specific Job Requirements
* Participates in community health matters/projects as appropriate
* Must be proficient in Microsoft Word, Excel, and e-mail
* Liaisons with patients, families, support departments, etc., to adequately plan for patient needs
* Must demonstrate good body mechanics at all times
* Must possess the ability to make independent decisions when circumstances warrant such action
* Must be knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post-acute care facility
* Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
* Must perform proficiently in all competency areas including but not limited to: patient care,, documentation and therapy software responsibilities, patient rights, and safety and sanitation
* Maintains professional working relationships with all associates, vendors, etc.
* Maintains confidentiality of all proprietary and/or confidential information
* Must understand and follow company policies, including harassment and compliance procedures
Medical specialties:
* Geriatrics
Physical setting:
* Inpatient
* Long-term care
* Nursing home
* Rehabilitation center
....Read more...
Type: Permanent Location: Porterville, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:38
-
Manage the admissions process efficiently to ensure a positive experience for residents, families and supporting staff.
Planning, directing and monitoring the daily operations of the Admissions Department to ensure that budgeted resident census goals are met and that residents are admitted in a professional and efficient manner.
Admits Patients to the health care facility.
Screens patients by comparing patients' condition to admission criteria.
Admits patients by completing admission and financial responsibility forms.
Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures of the Sales and Marketing department.
Working collaboratively with leaders of other facility departments to ensure timely communication of appropriate information and to enhance the admissions experience of residents and their families.
Confirms that all insurance benefit coverage meets standards of admissions.
Coordination and arranging physical, social, emotional and support services requirements, including transportation.
Obtain applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.
Maintains comprehensive understanding of facility services that can be provided to prospective residents and educates referral sources as appropriate.
Oversees the patients bed assignments and completion of preminary paperwork for admissions.
Obtain Applicant information by requesting complete applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.
Completes additional facility specific ongoing tasks and projects as assigned by immediate supervisor Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility Completes resident intake process.
Coordinates with Director of Nursing and/or Case Manager to assure appropriateness of facility admissions.
Maintains and communicates accurate record of bed availability Works to initiate, nurture and maintain contacts with physicians, social workers, and discharge planners as valued customers to maximize referrals and facilitate admissions; Must attend daily stand up meetings.
Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information Maintain the confidentiality of all resident care information including protected health information.
Report known or suspected incidents of unauthorized disclosure of such information.
Protects organization reputation by keeping information confidential.
As directed, assists in planning and execution of outreach events such as on site facility health fairs, educational programs, and other promotional events designed to attract hospital discharge planners, physicia...
....Read more...
Type: Permanent Location: La Mesa, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:37
-
Rossmoor Post Acute is hiring an Activity Assistant.
The primary purpose of the Activity Assistant is to assist the Activity Director run a creative and interactive activities program.
This must be done in accordance with current federal, state, local and corporate standards, regulations, and guidelines to assure that an on-going program of activities is designed to meet, in accordance with the comprehensive assessment, the interests and physical, mental, and psychosocial needs of each resident.
Benefits:
* Competitive pay
* Rewards and Bonus Opportunities
* Continuous Training and Growth Opportunities
....Read more...
Type: Permanent Location: Walnut Creek, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:37
-
General Purpose
The primary purpose of your job position is to provide direct nursing care to the residents, and to supervise the day-to-day nursing activities performed by nursing assistants.
Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and as may be required by the Director of Nursing Services or Nurse Supervisor to ensure that the highest degree of quality care is maintained at all times.
Essential Duties
Every effort has been made to identify the essential functions of this position.
However, it in no way states or implies that these are the only duties you will be required to perform.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Administrative Functions
• Direct the day-to-day functions of the nursing assistants in accordance with current rules, regulations, and guidelines that govern the long-term care facility.
• Ensure that all nursing personnel assigned to you comply with the written policies and procedures established by this facility.
• Periodically review the department's policies, procedure manuals, job descriptions, etc.
Make recommendations for revisions.
• Meet with your assigned nursing staff, as well as support personnel, in planning the shifts' services, programs, and activities.
• Ensure that the Nursing Service Procedures Manual is current and reflects the day-to-day nursing procedures performed in this facility.
• Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual.
• Make written and oral reports/recommendations concerning the activities of your shift as required.
• Cooperate with other resident services when coordinating nursing services to ensure that the resident's total regimen of care is maintained.
• Ensure that all nursing service personnel are in compliance with their respective job descriptions.
• Participate in the development, maintenance, and implementation of the facility's quality assurance program for the nursing service department.
• Participate in facility surveys (inspections) made by authorized government agencies as may be requested.
• Periodically review the resident's written discharge plan.
Participate in the updating of the resident's written discharge plan as required.
• Assist in planning the nursing services portion of the resident's discharge plan as necessary.
• Interpret the department's policies and procedures to personnel, residents, visitors, and government agencies as required.
• Admit, transfer, and discharge residents as required.
• Complete accident/incident reports as necessary.
• Write resident charge slips and forward to the Business Office.
• Maintain the Daily Census Report and submit to the Business Office as required.
• Perform administra...
....Read more...
Type: Permanent Location: Carson City, US-NV
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:36
-
Job Title: Certified Occupational Therapy Assistant (COTA) - PRN
Location: Gateway Post Acute - Porterville, CA
Starting Wage: $42/hour
Schedule: PRN (As Needed)
Support Independence.
Deliver Compassionate Care.
Gateway Post Acute, located in beautiful Porterville, CA near the Sierra Nevada foothills, is a leading skilled nursing facility known for its quality care, clean environment, and supportive team.
We are currently hiring a Certified Occupational Therapy Assistant (COTA) to join our rehab department on a PRN basis.
About the Role:
The COTA works under the direction of a licensed Occupational Therapist to provide rehabilitative care to residents.
This role supports patients in regaining independence with activities of daily living, using proven therapy techniques and personalized treatment plans.
Key Responsibilities:
* Assist in implementing individualized treatment plans developed by the Occupational Therapist
* Deliver direct patient care through therapeutic activities and interventions
* Monitor, document, and report patient progress and responses to treatment
* Educate patients and families on appropriate home care programs
* Ensure patient safety, rights, and confidentiality at all times
* Collaborate with therapy, nursing, and support staff to promote positive outcomes
* Maintain professional working relationships and adhere to all policies and procedures
Qualifications:
* Current certification and California licensure as a COTA (in good standing)
* CPR certification (or obtained during orientation)
* 1 year of experience in a skilled nursing or post-acute care setting preferred
* Proficient in therapy documentation software and basic computer skills
* Excellent communication, interpersonal, and organizational skills
* Knowledge of regulatory standards and therapeutic best practices
Why Gateway Post Acute?
* Competitive PRN rate starting at $42/hour
* Flexible scheduling
* Supportive, resident-focused team
* Opportunities to grow your professional skills in a collaborative environment
Apply Today
Join the team at Gateway Post Acute and help improve the lives of those we serve every day.
....Read more...
Type: Permanent Location: Porterville, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:35
-
Registered Nurse (RN)
General Purpose
The primary responsibility of your job position is to supervise the day-to-day nursing activities of the facility during your tour of duty.
Such supervision must be accordance with current federal, state, and local standards, guidelines and regulations that govern the facility and may be required by the Director of Nursing (DON)and or/Assistant Director of Nursing (ADON) when applicable, to ensure that the highest degree of quality care is maintained at all times.
Essential Duties
Every effort has been made to identify the essential functions of this position.
However, it in no way states or implies that these are the only duties you will be required to perform.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Administrative Functions
• Assist the Director of Nursing Services in directing the day-to-day functions of the nursing activities in accordance with current rules, regulations, and guidelines that govern the long-term care facility.
• Participate in developing, maintaining, and updating written policies and procedures that govern the day-to-day functions of the nursing service department.
• Ensure that reference material (i.e., PDR'S, regulations, professional standards of practice, etc.) maintained at the nurses' stations is current.
Recommend written material that will assist the nursing service department in meeting the day-to-day needs of the resident.
• Ensure that the Nursing Service Procedures Manual is current and reflects the day-to-day nursing procedures performed in this facility.
• Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual.
• Make written and oral reports/recommendations to the Director as necessary/required, concerning the operation of the nursing service department.
• Periodically review the department's policies, procedure manuals, job descriptions, etc.
Make recommendations for revisions to the Director.
• Assist in developing methods for coordinating nursing services with other resident services to ensure the continuity of the residents' total regimen of care.
• Ensure that all nursing service personnel are in compliance with their respective job descriptions.
• Participate in the development, maintenance and implementation of the facility's quality assurance program for the nursing service department.
• Participate in facility surveys (inspections) made by authorized government agencies as requested by the Administrator or Director of Nursing Services.
• Periodically review the resident's written discharge plan.
Participate in the updating of the resident's written discharge plan as required.
• Assist the Director in planning the nursing services portion of the resident's discharge plan as necessary.
• Meet with the nursing staff, as well as supp...
....Read more...
Type: Permanent Location: Oceanside, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:35
-
Assist the Director of Nursing Services in planning, developing, organizing, implementing, evaluating, and directing the day to day functions of the nursing service department, in accordance with current rules, regulations, and guidelines that govern the long term care facility.
Participate in developing, maintaining, and updating our written policies and procedures that govern the day to day functions of the nursing service department.
Facilitates the resolution of issues and concerns associated with resident / patient care including family issues.
Ensure that reference material (i.e., PDR'S, regulations, professional standards of practice, etc.) maintained at the nurses' stations is current.
Recommend to the Director written material that will assist the nursing service department in meeting the day to day needs of residents.
Ensure that the Nursing Service Procedures Manual is current at all times and reflects the day to day nursing care procedures used by this facility.
Participate in the development, maintenance, and implementation of the facility's quality assurance program for the nursing service department.
Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., as necessary.
Makes nursing diagnoses that serve as the basis for the delivery of care.
Make daily rounds of the nursing service department to ensure that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards.
Report findings to the Director.
Performs nursing assessments regarding the health status of the resident / patient.
Develops a plan of care and implements nursing care based on assessment.
Inform the Director when physician visits are not made in a timely manner.
Review nurses' notes to ensure that they are informative and descriptive of the nursing care being provided, that they reflect the resident's response to the care, and that such care is provided in accordance with the resident's wishes Authorize the use of restraints when necessary and in accordance with our established policies and procedures.
Provides health education to patients and their families.
May assist the In service Director/Educator in developing annual facility in service training programs (e.g., OSHA, TB, HIPAA, Abuse Prevention, Safety, Infection Control, etc.).• Participate in the development of written preliminary and comprehensive assessments of the nursing needs of each resident.
Assist the Resident Assessment/Care Plan Coordinator in planning, scheduling, and revising the MDS, including the implementation of RAPs and Triggers.
Participate in the development of a written care plan (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident, indicates the care to be given, goals to be accomplished, and which professional service is responsible for each element of care Encourage the resident and his/her family to participate in the develo...
....Read more...
Type: Permanent Location: Goodlettsville, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:34
-
Reports to: Director of Health and Wellness
Full Wage Range: $17 to $23.50
Full job description:
General Purpose
The primary purpose of your job position is to provide each of your assigned residents with routine daily care and services in accordance with the resident's assessment and care plan, and as may be directed by your supervisors.
Essential Duties
• Use the wristband or photo card file to identify residents before administering treatments, serving meals, etc., as necessary.
• Use only authorized abbreviations established by this facility when recording information.
• Report all changes in the resident's condition to the Nurse as soon as practical.
• Record all entries on flow sheets, notes, charts, etc., in an informative, descriptive manner.
• Report all accidents and incidents you observe on the shift that they occur.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Report any known or suspected unauthorized attempt to access facility's information system.
• Perform only those care procedures that you have been trained to do.
• Ensure that the resident's room is ready for receiving the resident (i.e., bed made, name tags up, admission kit available, etc.).
• Greet residents and escort them to their room.
• Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate.
• Make resident comfortable.
• Inventory and mark the resident's personal possessions as instructed.
• Store resident's clothing.
• Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged.
• Transport residents to new rooms or to the receiving area.
• Assist with loading/unloading residents' to/from vehicles as necessary.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.
• Meet with your shift's nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services.
• Report all complaints and grievances made by the resident.
• Participate in and receive the nursing report as instructed.
• Follow established policies concerning exposure to blood/body fluids.
• Make beds as instructed.
• Put extra covers on beds as requested.
• Ensure that residents who are unable to call for help are checked frequently.
• Answer resident calls promptly.
• Check residents routinely to ensure that their personal care needs are being met.
• Assist residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.).
• Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach o...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:33
-
Werde Aushilfe/ Minijobber als Postbote für Pakete und Briefe in Berlin Buchholz
Als Aushilfe/Minijobber bist du an einzelnen Tagen oder auch stundenweise für uns tätig.
Nach einer bezahlten Einarbeitung kannst du sofort in deinem neuen Nebenjob starten.
Deine Aufgaben als Postbote (auf Abruf) bei uns
• Auslieferung von Brief- und Paketsendungen
• Übernehmen und Ordnen von Brief- und Paketsendungen
• Zustellung mit unseren Geschäftsfahrzeugen, bspw.
vollelektrische Fahrzeuge
Was wir bieten
• 16,70 € Tarif-Stundenlohn
• Du kannst sofort auf Abruf starten
• Flexible Arbeitszeiten nach Absprache
• Ein krisensicherer Arbeitsplatz, garantierte Gehaltssteigerung gemäß Tarifvertrag und pünktliche Gehaltszahlungen
• Kostenlose Bereitstellung von hochwertiger Arbeitskleidung
• Ausführliche Einweisung (bezahlt) - wir machen dich fit für die Zustellung
Was du als Postbote für Briefe und Pakete bietest
• Du kannst dich auf Deutsch unterhalten
• Du darfst einen Pkw fahren
• Du bist zuverlässig, hängst dich rein und bist flexibel
• Du bist wetterfest und körperlich fit
Werde Postbote in Berlin Buchholz
Als Postbote machst du die Menschen in deinem Bezirk glücklich und bringst ihnen die Post.
Du bist (auf Abruf) mit dem Auto unterwegs und lässt dir von keinem Wetter die Laune verderben!
Wir freuen uns auf deine Bewerbung, am besten online! Klicke dazu einfach auf den Button 'Jetzt Bewerben' - auch ganz ohne Lebenslauf.
MENSCHEN VERBINDEN, LEBEN VERBESSERN
#werdeeinervonuns
#werdeeinervonunspostbote
#minijob
#jobsnlberlin2
#abrufberlinzustellung
....Read more...
Type: Contract Location: Berlin Reinickendorf, DE-BE
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:32
-
Maintain all public and common areas throughout the day including lobby, restrooms, drinking fountains and floors.
Maintain the cleanliness of resident rooms and bathrooms.
Maintain handrails to ensure they are clean and free of debris.
Clean and remove dust, dirt or food off walls, mirrors, windows, light fixtures.
towel bars, towel dispensers.
Empty trash cans and replace liners.
Sweep and mop floors.
Utilize proper safety measures when cleaning, including the use of caution signage and keeping supplies and chemicals out of reach of the residents.
Use supplies and equipment in a safe manner by following the user manual instructions.
Maintain housekeeping carts, equipment and storage areas in a safe, sanitary, clean and orderly manner.
Notify the Director of Housekeeping, Administrator, or Director of Nursing immediately regarding resident safety issues or concerns.
Notify the Director of Housekeeping when supplies are needing replenished.
Excellent customer skills and positive attitude.
Excellent time management skills.
Ability to work independently or with a team.
Supervisory Requirements This position does not have any supervisory responsibilities.
Qualification Education and/or Experience Minimum requirement to perform the essential functions of this position is a High School Diploma or a GED.
Experience working in a long term care facility preferred.
Language Skills Ability to read and understand procedure and instruction manuals and directions.
Mathematical Skills Basic math skills of addition, subtraction, multiplication and division.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations Fluent in written and spoken English.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
While performing the duties of this job, the employee is regularly required to sit, kneel, stand, walk and talk, read or hear.
Some use of office related equipment to include; copier/scanner/fax, telephone, calculator Daily use of housekeeping supplies and equipment.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The smell and noise level in the work environment is usually low to moderate.
Additional Information Note: Nothing in this job specification restricts management's right to assign or r...
....Read more...
Type: Permanent Location: Brownsville, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:32
-
Job Description:
At Sparklight / Cable one and our family of brands, we keep our customers and associates connected to what matters most.
For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
What you will do to contribute to the company's success
* Helps the Division Engineering Manager/Director develop and implement engineering plans consistent with Cable One strategies, standards, and policies.
* Define best possible route and perform staking for fiber and HFC aerial and underground projects in accordance with required construction specifications and or RUS practices.
Prepare staking sheets, CAD and construction drawings, and all permits required for each staking project.
* Supports the systems' build and maintenance efforts in support of the Fiber, HFC network and the video, high-speed data, and voice products in the systems assigned.
* Supports all facets of Engineering, Construction, and Maintenance of the systems assigned.
Provides support to local technical departments when needed.
* Provides advanced "hands on" assistance and support in all aspects of head-end operations.
Helps the Engineering Manager/Director create and maintain engineering plans and strategies consistent with Cable One goals.
* Support the local technical system staff in launches of new technical projects and initiatives.
* Supports and offers knowledge and experience on an advanced level to the Technical Operations Managers and local technical system staff in supporting new build activity.
* Helps system staff create CIRs, ROs, and other required tasks needed to support capital projects, and provide guidance on proper methods for capital project financial control, inventory procedures, quality control, and overall project management when necessary.
* Provides expert level guidance to system technicians on the use of network performance monitoring and surveillance tools to help them maintain and troubleshoot the overall operation of the video, data, and voice networks.
* Assists the Engineering Manager/Director in monitoring system CMTS utilization and performance.
* Helps plan and implement the CMTS and physical system plant work necessary to keep within CMTS utilization expectations set forth by the SVP & Chief Network Officer.
* Ensures the cable system consistently operates within the technical rules and regulations of the Federal Communications Commission, Manufacturer's specifications, and Cable One engineering standards.
* Assists in completing required system and head-end testing and monitoring of systems to ensure compliance with all FCC requirements.
* Mentors and cross-trains Regional Engineer I team members.
Qualifications
* Bachelor's degree or equivalent from four-year college or university; and a minimum of te...
....Read more...
Type: Permanent Location: Bluffton, US-SC
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:31
-
Job Description:
At Sparklight, a Cable One company, you'll be part of a team that keeps people connected to what matters most.
Here, your career is more than just a job-it's a journey filled with purpose, growth, and support.
You'll thrive in a role that values your well-being, offers a strong work/life balance, and encourages you to make a difference in the community where you live and work.
We're proud to foster a workplace that's open, inclusive, and genuinely welcoming-where you can be yourself and feel right at home.
We are excited to welcome a friendly, driven, and growth-minded individual who's passionate about making a meaningful impact in the communities we call home.
What you will do to contribute to the company's success
* Hit the ground running by actively prospecting and qualifying new leads in your territory through energizing phone calls, face-to-face B2B visits, and creative outreach that gets attention.
* Bring solutions to life by showcasing Sparklight's cutting-edge broadband and voice services, customizing each pitch to meet the unique goals and challenges of small and mid-sized businesses.
* Own the entire sales journey, from first contact to final handshake-partnering with property managers, community leaders, and internal teams to deliver a seamless and memorable customer experience.
* Build strong, lasting relationships by staying ahead of customer needs, offering timely upgrades, and uncovering new opportunities to help their business grow and succeed.
* Crush your sales goals with a consultative, value-driven approach that turns challenges into wins and consistently exceeds expectations.
Qualifications
* A year or more of sales experience? That's a solid start and will help you hit the ground running in this role.
* Familiar with the telecommunications industry or actively involved in your local community? That's a great advantage-we value both knowledge and connection.
* Organized, self-driven, and goal-focused? If you bring a polished, professional presence and a can-do attitude, you'll fit right in.
* Strong communicator? Your ability to express ideas clearly-both in writing and conversation-will be key to building lasting relationships.
* Ready to get out and about? A valid driver's license, reliable vehicle, and clean driving record are essential for connecting with clients in person.
Core Competencies
* Committed: We value each and every customer and work hard to earn their trust, retain their business, and support the communities we serve.
* Helpful: We provide support in ways that are most useful to our customers, addressing their needs with expertise, respect, and empathy.
* Proactive: We anticipate what our customers need and take initiative to make their experience with us seamless, easy, and rewarding.
* Personal: We take the time to understand our customers and tailor our communications and interactions to meet their unique needs ...
....Read more...
Type: Permanent Location: Aransas Pass, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:30
-
Job Description:
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most.
For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Cable One family of companies is looking for a committed, proactive, helpful Logistics Specialist.
You will join an expanding organization where you will use your talents to make a meaningful impact with your team and the more than 900,000 residential and business customers, we serve in over 21 states.
The Logistics Specialist receives and tracks Customer Premise Equipment (CPE) inventory of data modems, phone modems, and video converters.
This position will be responsible for cleaning, testing, and redistributing returned customer equipment to and from the Local Systems.
*
*
*Please note: A valid driver's license is required for this position
*
*
*
What you will do to contribute to the company's success
* Works with Local Systems and Corporate Departments to procure and distribute CPE inventory products.
* Uses inventory software to order, receive, and release all warehouse products.
* Completes and maintains appropriate shipping and receiving documentation.
* Monitors CPE, plant material, headend equipment, and drop material stock levels to ensure timely re-order of materials.
* Manually loads and unloads all truck deliveries and daily pick-ups.
* Operates a forklift, pallet jack and/or hand truck.
* Processes all paperwork including billing of materials, purchase orders, sales orders, equipment transfers, and CPE monthly counts to be filed by the Local Systems and Corporate Office.
* Performs accurate monthly and quarterly inventory checks.
* Gathers, cleans, tests and redistributes returned Customer Premise Equipment to appropriate location and/or repair vendor.
* Collects obsolete units and disposes of them following the appropriate company procedure.
Qualifications
* Valid driver's license and a good driving record is required.
* High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
* Forklift certified preferred.
Core Competencies
* Committed: Values each and every customer, while working hard to keep their business and support our communities.
* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
* Proactive: Understand what our customers need and actively works to make their relationship with use seamless, easy, and rewarding.
* Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role...
....Read more...
Type: Permanent Location: Bay City, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:30
-
Job Description:
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most.
Are you ready to play a key role in this mission?
As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers.
Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly.
As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services.
This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
Every interaction counts-for both the customer and the company.
Key Responsibilities
* Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
* Perform entry-level sales and support tasks within a designated region or business area.
* Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
* Actively listen and ask questions to understand customer needs, showing empathy and respect.
* Handle a variety of customer-facing duties, including:
+ Addressing requests to disconnect or remove services
+ Providing billing and pricing information
+ Resolving standard issues remotely or educating customers on resolution steps
+ Scheduling service appointments when remote resolution isn't possible
+ Arranging product returns or exchanges
+ Managing add/change/delete requests in hosted platforms
* Use effective telephone-based selling skills to:
+ Build rapport and identify customer issues
+ Offer creative solutions and explain product/service benefits
+ Negotiate household spend and upsell additional services
+ Accurately and efficiently input orders
* Meet or exceed weekly and monthly sales activity goals.
* Follow company-approved scripts to ensure consistent communication.
* Assist with special projects as assigned.
Qualifications
* High School Diploma or GED
* Ability to ask fact-finding questions to identify solutions aligned with customer needs
* Demonstrated patience and professionalism in all customer interactions
* Working knowledge of Cable One products and services
* Strong communication and active listening skills
* Ability to remain composed and empathetic in high-pressure situations
* Ability to sit for extended periods, use hands, talk, and hear
* May be required to lift up to 10 pounds
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
* Health from Day One: Medical, dental, and vision plans start ...
....Read more...
Type: Permanent Location: Ada, US-OK
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:29
-
Job Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most.
For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Sparklight's Business Account Executives play an important role in their community by developing meaningful relationships with local businesses.
As a Business Account Executive, you will match current and prospective enterprise customers with Sparkl services that best fit the needs of their businesses.
You will also have the opportunity to network and meet with business leaders in your community.
Our team also enjoys having fun! You will have the opportunity to participate in community outreach with your team and compete in friendly sales competitions.
Our top sellers will win an all expense paid vacation to a tropical location for them and a guest!
What you will do to contribute to the company's success
* Presenting and sells B2B telecommunication services to assigned territory.
* Building and maintaining a healthy sales "funnel" by utilizing cold calling, referral sources, phone contacts, and other creative lead generating techniques.
* Upgrading existing clients by maintaining relationships and resolving customer issues.
* Consistently achieving and exceeding monthly sales goals.
* Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed.
Qualifications
* At least one year of sales experience would set you up for success in this opportunity.
* A good general understanding of the telecommunications industry and strong community involvement is a plus.
* Well organized, self-motivated, professional appearance, goal-oriented with a positive attitude.
* Excellent oral and written communication skills.
* Requires a valid driver's license, reliable vehicle, and a good driving record.
Core Competencies
* Committed: Values each and every customer, while working hard to keep their business and support our communities.
* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
* Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
* Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
* Medical, dental, and vision plans - start when you start!
* Life insurance (self, spouse, children)
* Paid time off (v...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:29
-
Job Description:
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most.
Are you ready to play a key role in this mission?
As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers.
Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly.
As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services.
This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
Every interaction counts-for both the customer and the company.
Key Responsibilities
* Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
* Perform entry-level sales and support tasks within a designated region or business area.
* Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
* Actively listen and ask questions to understand customer needs, showing empathy and respect.
* Handle a variety of customer-facing duties, including:
*
+ Addressing requests to disconnect or remove services
+ Providing billing and pricing information
+ Resolving standard issues remotely or educating customers on resolution steps
+ Scheduling service appointments when remote resolution isn't possible
+ Arranging product returns or exchanges
+ Managing add/change/delete requests in hosted platforms
* Use effective telephone-based selling skills to:
*
+ Build rapport and identify customer issues
+ Offer creative solutions and explain product/service benefits
+ Negotiate household spend and upsell additional services
+ Accurately and efficiently input orders
* Meet or exceed weekly and monthly sales activity goals.
* Follow company-approved scripts to ensure consistent communication.
* Assist with special projects as assigned.
Qualifications
* High School Diploma or GED
* Ability to ask fact-finding questions to identify solutions aligned with customer needs
* Demonstrated patience and professionalism in all customer interactions
* Working knowledge of Cable One products and services
* Strong communication and active listening skills
* Ability to remain composed and empathetic in high-pressure situations
* Ability to sit for extended periods, use hands, talk, and hear
* May be required to lift up to 10 pounds
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
* Health from Day One: Medical, dental, and visio...
....Read more...
Type: Permanent Location: Grenada, US-MS
Salary / Rate: Not Specified
Posted: 2025-12-11 07:28:28
