-
Description & Requirements
TX ESS Real Job Preview
Maximus is currently hiring Customer Service Representatives to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
This position is tentatively scheduled to start on January 14th with training beginning on January 20th.
Please note, these are Full-time, Hybrid/Remote roles: You will begin onsite for your first day, then you will be able to continue remotely from home.
You will also be able to work remotely after completing training.
Schedule Details:
- Our call center is open from 8AM - 6:30PM CST, Monday - Friday
- 8 hour shifts are scheduled within the hours of operation
Why Join Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:49
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more infor...
....Read more...
Type: Permanent Location: Brea, US-CA
Salary / Rate: 18.985
Posted: 2025-12-13 08:17:48
-
Description & Requirements
TX ESS Real Job Review
Maximus is currently hiring Bilingual Spanish Customer Service Representatives to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
This position is tentatively scheduled to start on January 14th with training beginning on January 20th.
Please note, these are Full-time, Hybrid/Remote roles: You will begin onsite for your first day, then you will be able to continue remotely from home.
You will also be able to work remotely after completing training.
Schedule Details:
- Our call center is open from 8AM - 6:30PM CST, Monday - Friday
- 8 hour shifts are scheduled within the hours of operation
Why Join Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the esta...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:47
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:47
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:45
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but ...
....Read more...
Type: Permanent Location: Lakewood, US-CA
Salary / Rate: 16.7
Posted: 2025-12-13 08:17:44
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:43
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more infor...
....Read more...
Type: Permanent Location: Marina Del Rey, US-CA
Salary / Rate: 19.25
Posted: 2025-12-13 08:17:43
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:42
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:41
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:40
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:39
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:38
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:37
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:37
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:36
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:35
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:34
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:33
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:32
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:31
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:30
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:30
-
Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
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Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:29
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Description & Requirements
Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis.
NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations.
Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.
Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer.
W...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-13 08:17:28
