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Concierge
Part-time
Pay Range: $17.00 - $19.00
Non-exempt
Schedule will be 2 or 3 days per week 11:00 P.M.
- 7:00 A.M.
Make a difference by providing great care and love for our treasured residents
At MorningStar Senior Living, we talk a lot about culture.
In fact, we rather obsess about it.
For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process.
So, we seek great hearts, other people like us, who care and want to do work that matters.
We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
Greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required; sort and distribute mail; type files, stuff envelopes, and handle correspondence.
The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
BENEFITS
* Health Insurance offerings such as medical, dental, and vision insurance
* Other Insurance offerings such as life, disability, accident, and critical illness insurance
* 401k plan with matching
* HSA options
* Employee assistance programs
* Paid sick, vacation and birthday!
* Career development programs and opportunity for advancement
* Charitable and philanthropic opportunities
* Tuition Reimbursement
* Free shift meal!
POSITION OVERVIEW
* Greet visitors and family members and provide non-confidential information requested.
* Answer the telephone promptly using the appropriate greeting for the community.
* Sort mail and distribute to appropriate departments.
* Type and file correspondence and other information as needed.
* Adhere to and interpret resident’s rights.
* Adhere to and interpret the personnel policies.
* Use of computers, calculators, copy machines, postage machines, etc.
* Express concern and compassion for residents and families.
* Escort people, if necessary, to resident’s suites and other areas.
* Other duties as assigned.
QUALIFICATIONS
* Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
* Experience: at least one year preferred of front desk/reception related experience.
* Education: High school or equivalent preferred but not required.
* Job Knowledge: Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment.
Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
* Other: Be friendly, courteous, patient, understanding, and work well wit...
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Type: Permanent Location: Fort Collins, US-CO
Salary / Rate: Not Specified
Posted: 2024-11-16 07:23:13
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Front Desk Clerk Full Time - Pay: $15 per hour.
* We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.
Your role is key to the overall experience the guest will have.
Your keen sense of being proactive, responsive and caring will make all the difference.
If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
* Assisting guests efficiently, courteously and professionally at all times.
* Maintain a high level of service and hospitality.
* Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
* Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
* Handle guest mail and messages with respect to privacy and professionalism.
* Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
* Be a great communicator to various departments and management on guest comments and concerns.
* Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
* Have full knowledge of hotel safety and emergency procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life.
Utilize your hospitality talents with a Company that cares about you and your development.
We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
We are proud to be an EEO employer M/F/D/V.
We maintain a drug-free workplace.
Experience
Required
* Must have flexibility to work all shifts.
* This position requires you to work weekends and holidays.
* Be pu...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2024-11-16 07:22:51
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We are hiring a Night Auditor! $16.00hr
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.
The department is open 24/7….so each front desk role is as important as the others.
Associates working the front desk are the key to the overall experience the guest will have.
As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours.
Your keen sense of being proactive, responsive and caring will make all the difference.
The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests.
If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:
Processing credit card transactions and other (restaurant, events, lounge) for the day
Handling phone system, transferring calls, reservations, etcc
Verify, balance and review hotel room availability
Perform Check-in and Check-out procedures
Administer guest payment policies and look for errors from the day shifts
Prepare folios for the morning departing guests
Maintain overall lobby appearance and assist with AM breakfast set up if needed
Be versed in all hotel emergency procedures
Here are some reasons our associates like working for us:
Benefits
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life.
Utilize your hospitality talents with a Company that cares about you and your development.
We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations.
If this is you...
....Read more...
Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2024-11-09 07:14:57
