-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:36
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:35
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:34
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:34
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:33
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:32
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:32
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:31
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:30
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:30
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:29
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:29
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:28
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments, supporting restoration during outages, migrations, and infrastructure events.
- Maintain disaster recovery (DR) plans, procedures, and runbooks; execute backup integrity checks, restoration testing, and recovery actions.
- Support testing and validation of infrastructure and application changes impacting backup and recovery platforms.
- Participate in configuration, change, release, patch, and upgrade activities affecting backup, recovery, and storage tooling.
- Coordinate with incident management and service teams during critical incidents to ensure timely data restoration and service recovery.
- Provide senior-level technical guidance on recovery architecture and operational best practices while supporting junior engineers in day-to-day execution to protect SLA performance.
Job Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent work experience.
- 3+ years of experience supporting enterprise backup, recovery, and storage operations in on-premise and/or hybrid environments.
- Hands-on experience with enterprise backup and recovery platforms (e.g., disk- and tape-based solutions).
- Experience executing backup integrity checks, recovery testing, and restoration activities.
- Working knowledge of disaster recovery concepts, RPO/RTO, and operational runbooks.
- Experience supporting change, patch, and upgrade activities in regulated environments.
- Ability to coordinate across infrastructure, network, database, cloud, and incident management teams.
- Experience working within ITIL-aligned operational processes.
Preferred Skills and Qualifications:
- Experience supporting large federal enterprise environments.
- Familiarity with hybrid cloud backup and recovery architectures.
- Experience with storage platforms (SAN/NAS/object storage).
- ITIL Foundation or similar service management training.
- Strong documentation, communication, and incident coordination skills.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS218, T2, Band 5
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's tota...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:27
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:27
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments, supporting restoration during outages, migrations, and infrastructure events.
- Maintain disaster recovery (DR) plans, procedures, and runbooks; execute backup integrity checks, restoration testing, and recovery actions.
- Support testing and validation of infrastructure and application changes impacting backup and recovery platforms.
- Participate in configuration, change, release, patch, and upgrade activities affecting backup, recovery, and storage tooling.
- Coordinate with incident management and service teams during critical incidents to ensure timely data restoration and service recovery.
- Provide senior-level technical guidance on recovery architecture and operational best practices while supporting junior engineers in day-to-day execution to protect SLA performance.
Job Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent work experience.
- 3+ years of experience supporting enterprise backup, recovery, and storage operations in on-premise and/or hybrid environments.
- Hands-on experience with enterprise backup and recovery platforms (e.g., disk- and tape-based solutions).
- Experience executing backup integrity checks, recovery testing, and restoration activities.
- Working knowledge of disaster recovery concepts, RPO/RTO, and operational runbooks.
- Experience supporting change, patch, and upgrade activities in regulated environments.
- Ability to coordinate across infrastructure, network, database, cloud, and incident management teams.
- Experience working within ITIL-aligned operational processes.
Preferred Skills and Qualifications:
- Experience supporting large federal enterprise environments.
- Familiarity with hybrid cloud backup and recovery architectures.
- Experience with storage platforms (SAN/NAS/object storage).
- ITIL Foundation or similar service management training.
- Strong documentation, communication, and incident coordination skills.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS218, T2, Band 5
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's tota...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:26
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:25
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments, supporting restoration during outages, migrations, and infrastructure events.
- Maintain disaster recovery (DR) plans, procedures, and runbooks; execute backup integrity checks, restoration testing, and recovery actions.
- Support testing and validation of infrastructure and application changes impacting backup and recovery platforms.
- Participate in configuration, change, release, patch, and upgrade activities affecting backup, recovery, and storage tooling.
- Coordinate with incident management and service teams during critical incidents to ensure timely data restoration and service recovery.
- Provide senior-level technical guidance on recovery architecture and operational best practices while supporting junior engineers in day-to-day execution to protect SLA performance.
Job Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent work experience.
- 3+ years of experience supporting enterprise backup, recovery, and storage operations in on-premise and/or hybrid environments.
- Hands-on experience with enterprise backup and recovery platforms (e.g., disk- and tape-based solutions).
- Experience executing backup integrity checks, recovery testing, and restoration activities.
- Working knowledge of disaster recovery concepts, RPO/RTO, and operational runbooks.
- Experience supporting change, patch, and upgrade activities in regulated environments.
- Ability to coordinate across infrastructure, network, database, cloud, and incident management teams.
- Experience working within ITIL-aligned operational processes.
Preferred Skills and Qualifications:
- Experience supporting large federal enterprise environments.
- Familiarity with hybrid cloud backup and recovery architectures.
- Experience with storage platforms (SAN/NAS/object storage).
- ITIL Foundation or similar service management training.
- Strong documentation, communication, and incident coordination skills.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS218, T2, Band 5
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's tota...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:25
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.
- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.
- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.
- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.
- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.
- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.
- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.
- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.
Job-Specific Minimum Requirements
- 1+ years of experience in IT support, help desk, or operations support roles.
- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.
- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).
- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.
- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.
- Experience supporting incident monitoring and ticket management activities.
- Ability to create and maintain operational reports and status updates (e.g., SITREPs).
- Strong attention to detail with ability to maintain accurate documentation and records.
- Ability to operate in a shift-based or 24/7 operations environment.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Preferred Skills and Qualifications:
- Experience supporting federal government environments is strongly preferred.
- Familiarity with incident management and ITIL processes is strongly preferred.
- Experience working in NOC, SOC, or Command Center environments is strongly preferred.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
- Strong attention to detail and ability to follow structured procedures....
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:24
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments, supporting restoration during outages, migrations, and infrastructure events.
- Maintain disaster recovery (DR) plans, procedures, and runbooks; execute backup integrity checks, restoration testing, and recovery actions.
- Support testing and validation of infrastructure and application changes impacting backup and recovery platforms.
- Participate in configuration, change, release, patch, and upgrade activities affecting backup, recovery, and storage tooling.
- Coordinate with incident management and service teams during critical incidents to ensure timely data restoration and service recovery.
- Provide senior-level technical guidance on recovery architecture and operational best practices while supporting junior engineers in day-to-day execution to protect SLA performance.
Job Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent work experience.
- 3+ years of experience supporting enterprise backup, recovery, and storage operations in on-premise and/or hybrid environments.
- Hands-on experience with enterprise backup and recovery platforms (e.g., disk- and tape-based solutions).
- Experience executing backup integrity checks, recovery testing, and restoration activities.
- Working knowledge of disaster recovery concepts, RPO/RTO, and operational runbooks.
- Experience supporting change, patch, and upgrade activities in regulated environments.
- Ability to coordinate across infrastructure, network, database, cloud, and incident management teams.
- Experience working within ITIL-aligned operational processes.
Preferred Skills and Qualifications:
- Experience supporting large federal enterprise environments.
- Familiarity with hybrid cloud backup and recovery architectures.
- Experience with storage platforms (SAN/NAS/object storage).
- ITIL Foundation or similar service management training.
- Strong documentation, communication, and incident coordination skills.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS218, T2, Band 5
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's tota...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:23
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments, supporting restoration during outages, migrations, and infrastructure events.
- Maintain disaster recovery (DR) plans, procedures, and runbooks; execute backup integrity checks, restoration testing, and recovery actions.
- Support testing and validation of infrastructure and application changes impacting backup and recovery platforms.
- Participate in configuration, change, release, patch, and upgrade activities affecting backup, recovery, and storage tooling.
- Coordinate with incident management and service teams during critical incidents to ensure timely data restoration and service recovery.
- Provide senior-level technical guidance on recovery architecture and operational best practices while supporting junior engineers in day-to-day execution to protect SLA performance.
Job Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent work experience.
- 3+ years of experience supporting enterprise backup, recovery, and storage operations in on-premise and/or hybrid environments.
- Hands-on experience with enterprise backup and recovery platforms (e.g., disk- and tape-based solutions).
- Experience executing backup integrity checks, recovery testing, and restoration activities.
- Working knowledge of disaster recovery concepts, RPO/RTO, and operational runbooks.
- Experience supporting change, patch, and upgrade activities in regulated environments.
- Ability to coordinate across infrastructure, network, database, cloud, and incident management teams.
- Experience working within ITIL-aligned operational processes.
Preferred Skills and Qualifications:
- Experience supporting large federal enterprise environments.
- Familiarity with hybrid cloud backup and recovery architectures.
- Experience with storage platforms (SAN/NAS/object storage).
- ITIL Foundation or similar service management training.
- Strong documentation, communication, and incident coordination skills.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS218, T2, Band 5
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's tota...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:23
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments, supporting restoration during outages, migrations, and infrastructure events.
- Maintain disaster recovery (DR) plans, procedures, and runbooks; execute backup integrity checks, restoration testing, and recovery actions.
- Support testing and validation of infrastructure and application changes impacting backup and recovery platforms.
- Participate in configuration, change, release, patch, and upgrade activities affecting backup, recovery, and storage tooling.
- Coordinate with incident management and service teams during critical incidents to ensure timely data restoration and service recovery.
- Provide senior-level technical guidance on recovery architecture and operational best practices while supporting junior engineers in day-to-day execution to protect SLA performance.
Job Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent work experience.
- 3+ years of experience supporting enterprise backup, recovery, and storage operations in on-premise and/or hybrid environments.
- Hands-on experience with enterprise backup and recovery platforms (e.g., disk- and tape-based solutions).
- Experience executing backup integrity checks, recovery testing, and restoration activities.
- Working knowledge of disaster recovery concepts, RPO/RTO, and operational runbooks.
- Experience supporting change, patch, and upgrade activities in regulated environments.
- Ability to coordinate across infrastructure, network, database, cloud, and incident management teams.
- Experience working within ITIL-aligned operational processes.
Preferred Skills and Qualifications:
- Experience supporting large federal enterprise environments.
- Familiarity with hybrid cloud backup and recovery architectures.
- Experience with storage platforms (SAN/NAS/object storage).
- ITIL Foundation or similar service management training.
- Strong documentation, communication, and incident coordination skills.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS218, T2, Band 5
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's tota...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:22
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments, supporting restoration during outages, migrations, and infrastructure events.
- Maintain disaster recovery (DR) plans, procedures, and runbooks; execute backup integrity checks, restoration testing, and recovery actions.
- Support testing and validation of infrastructure and application changes impacting backup and recovery platforms.
- Participate in configuration, change, release, patch, and upgrade activities affecting backup, recovery, and storage tooling.
- Coordinate with incident management and service teams during critical incidents to ensure timely data restoration and service recovery.
- Provide senior-level technical guidance on recovery architecture and operational best practices while supporting junior engineers in day-to-day execution to protect SLA performance.
Job Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent work experience.
- 3+ years of experience supporting enterprise backup, recovery, and storage operations in on-premise and/or hybrid environments.
- Hands-on experience with enterprise backup and recovery platforms (e.g., disk- and tape-based solutions).
- Experience executing backup integrity checks, recovery testing, and restoration activities.
- Working knowledge of disaster recovery concepts, RPO/RTO, and operational runbooks.
- Experience supporting change, patch, and upgrade activities in regulated environments.
- Ability to coordinate across infrastructure, network, database, cloud, and incident management teams.
- Experience working within ITIL-aligned operational processes.
Preferred Skills and Qualifications:
- Experience supporting large federal enterprise environments.
- Familiarity with hybrid cloud backup and recovery architectures.
- Experience with storage platforms (SAN/NAS/object storage).
- ITIL Foundation or similar service management training.
- Strong documentation, communication, and incident coordination skills.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS218, T2, Band 5
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's tota...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:22
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments, supporting restoration during outages, migrations, and infrastructure events.
- Maintain disaster recovery (DR) plans, procedures, and runbooks; execute backup integrity checks, restoration testing, and recovery actions.
- Support testing and validation of infrastructure and application changes impacting backup and recovery platforms.
- Participate in configuration, change, release, patch, and upgrade activities affecting backup, recovery, and storage tooling.
- Coordinate with incident management and service teams during critical incidents to ensure timely data restoration and service recovery.
- Provide senior-level technical guidance on recovery architecture and operational best practices while supporting junior engineers in day-to-day execution to protect SLA performance.
Job Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent work experience.
- 3+ years of experience supporting enterprise backup, recovery, and storage operations in on-premise and/or hybrid environments.
- Hands-on experience with enterprise backup and recovery platforms (e.g., disk- and tape-based solutions).
- Experience executing backup integrity checks, recovery testing, and restoration activities.
- Working knowledge of disaster recovery concepts, RPO/RTO, and operational runbooks.
- Experience supporting change, patch, and upgrade activities in regulated environments.
- Ability to coordinate across infrastructure, network, database, cloud, and incident management teams.
- Experience working within ITIL-aligned operational processes.
Preferred Skills and Qualifications:
- Experience supporting large federal enterprise environments.
- Familiarity with hybrid cloud backup and recovery architectures.
- Experience with storage platforms (SAN/NAS/object storage).
- ITIL Foundation or similar service management training.
- Strong documentation, communication, and incident coordination skills.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS218, T2, Band 5
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's tota...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments, supporting restoration during outages, migrations, and infrastructure events.
- Maintain disaster recovery (DR) plans, procedures, and runbooks; execute backup integrity checks, restoration testing, and recovery actions.
- Support testing and validation of infrastructure and application changes impacting backup and recovery platforms.
- Participate in configuration, change, release, patch, and upgrade activities affecting backup, recovery, and storage tooling.
- Coordinate with incident management and service teams during critical incidents to ensure timely data restoration and service recovery.
- Provide senior-level technical guidance on recovery architecture and operational best practices while supporting junior engineers in day-to-day execution to protect SLA performance.
Job Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent work experience.
- 3+ years of experience supporting enterprise backup, recovery, and storage operations in on-premise and/or hybrid environments.
- Hands-on experience with enterprise backup and recovery platforms (e.g., disk- and tape-based solutions).
- Experience executing backup integrity checks, recovery testing, and restoration activities.
- Working knowledge of disaster recovery concepts, RPO/RTO, and operational runbooks.
- Experience supporting change, patch, and upgrade activities in regulated environments.
- Ability to coordinate across infrastructure, network, database, cloud, and incident management teams.
- Experience working within ITIL-aligned operational processes.
Preferred Skills and Qualifications:
- Experience supporting large federal enterprise environments.
- Familiarity with hybrid cloud backup and recovery architectures.
- Experience with storage platforms (SAN/NAS/object storage).
- ITIL Foundation or similar service management training.
- Strong documentation, communication, and incident coordination skills.
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Minimum Requirements
TCS218, T2, Band 5
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's tota...
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Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:46:20
