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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Salem, US-OR
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:59
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Java Data Software Engineer III at JPMorgan Chase within the Consumer and Community Banking Customer Acquisition and Marketing Platform, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development and maintain data pipelines on AWS.
* Implement data processing workflows using services such as Amazon EMR, AWS Glue and AWS Lambda.
* Implement streaming data pipelines using services like Kafka or Kinesis.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Monitor and troubleshoot data pipeline issues and implement solutions.
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years of applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proven experience as a Data Engineer or in a similar role.
* Strong proficiency in Java programming language and frameworks like Spring Boot.
* Hands-on experience with services such as Apache Spark, AWS Glue, AWS Lambda, Amazon S3, and Amazon EMR.
* Experience with Streaming and related tools like Kafka or Kinesis.
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Proficiency in SQL and experience with relational databases.
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* AWS Certified Data Analytics - Specialty or AWS Certified Solutions Architect - Associate certification.
* Experience with Terraform.
* Experience with other programming languages such as Python or Scala.
* Knowledge of data governance and data security best practices.
Chase is a leading financial ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:57
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Commercial Card, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Collaborate to develop a product vision and strategy that delivers value to our customers.
* Have a deep understanding of commercial card products, system specifications and benefits.
* Own your end-to-end product lifecycle to enable development of the strategic roadmap and value proposition
* Communicate benefits to others, including customers, business and technical colleagues and executives
* Partner with technology to build a secure, highly available, scalable, and adaptable platform
* Provide oversight of end-to-end client experience, through management of client servicing strategy, and assist in resolving questions and customer escalations
* Assist to create a positive team culture, ensure the adoption of agile mindset, enable the team to self-govern, and allow for team development and transformation
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Analytical thinker with financial acumen and a broad, enterprise-wide view of the business
* Excellent communication and presentation skills including the ability to effectively organize and communicate complex information.
* Ability to lead and infl...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:56
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DESCRIPTION:
Duties: Engage and improve the lifecycle of Cloud Services from inception, design, deployment, and operations.
Develop tools and automation to improve the efficiency of the platform and infrastructure.
Automate repeated manual tasks.
Analyze defects, propose improvements, and drive efficiencies in systems and processes.
Develop new cloud engineering strategies and implementations for the firm.
Responsible for ensuring the reliability, availability and performance of the cloud infrastructure and platform.
Develop observability and telemetry tools.
Improve the quality of technical engineering documentation.
Debug and solve issues in a production environment.
Participate in SRE on-call rotations and escalation workflows.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Applications, Computer Science, Electronic Engineering, or related field of study plus 5 years of experience in the job offered or as Site Reliability Engineer, Systems Engineer, Senior Technical Analyst, or related occupation.
Skills Required: Requires experience in the following: Cloud Computing Architecture; Software Development Lifecycle; Big Data; Hadoop; Data Science; information security; platform engineering; operations management.
Job Location: 3223 Hanover St., Palo Alto, CA 94304.
This position requires up to 10% domestic travel.
Telecommuting permitted up to 20% of the week.
Full-Time.
Salary: $185,000 per year - $185,000 per year.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, re...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:54
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Suffolk, US-VA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:52
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We have an obsession for taking care of our customers and employees, making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
At Chase, you'll have the opportunity to help people make the most of their money so they can make the most of their lives.
As a Market Director of Banking in Consumer Bank, you will lead a world class customer experience, strategize to increase the growth of the deposits and banking business, develop and coach Branch Managers, and oversee the management of the market alongside other executive leaders.
You will also play a key role in ensuring our Customer Promise comes to life for our clients, by creating a culture of excellence and an environment that meets a high standard of customer service and excellence within the community.
Job responsibilities
* Manages and coaches branch managers to engage customers and address any escalations
* Develops best practice techniques for coaching, reviewing business, cooperation and ensuring compliance
* Recruits, retains, and develops excellent talent and instills an environment where employees feel valued, supported, and able to achieve career growth
* Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management
* Leads integration with partners from Chase Wealth Management, Business Banking and Home Lending (One Chase) to ensure the growth of other lines of business, including investments and loans
* Manages the market to ensure an excellent customer experience and deploy resources to optimize market performance
* Ensures all branch managers are effectively mitigating risk and remaining in compliance to guarantee a safe banking experience for clients through deep dives and business review
Required qualifications, capabilities, and skills
* 5+ years of Branch management or other related leadership experience
* High school degree, GED, or foreign equivalent
* Proven track record of coaching and developing high performing sales teams coupled with the ability to effectively translate knowledge of financial markets and economic trends
* Ability to identify needs of market segment in order to tailor proactive customer education
* Demonstrated ability building relationships and proactively collaborating with other lines of business remotely
* Ability to proactively take initiative to identify solutions including entrepreneurial business spirit and execute with a sense of urgency
* Experience with consumer and commercial credit knowledge and understanding of financial planning including customer life cycle
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
* Familiarity of local/regional market trends and demographics
* Ability to set the to...
....Read more...
Type: Permanent Location: Bossier City, US-LA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:49
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The Process Engineering Center of Excellence (PE COE) is a global team of internal consultants that executes key business transformations and advances Chase Consumer & Community Banking (CCB) towards a state of operational excellence.
Our mission is to improve end-to-end processes, improve the customer experience, increase employee engagement, decrease risks, yield financial benefits, and cultivate a culture of continuous improvement.
As a Process Improvement Associate I in the Internal Strategy & Process Engineering Center of Excellence, you will consult on deployment and sustainment efforts within our Lean Transformation and Optimization books of work by executing current state assessments, quantitative analyses, and ideal future state designs.
Job responsibilities:
* Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions
* Influence, design, and develop lean system implementation and sustainment plans
* Solve complex business problems
* Perform competitor analysis and industry research
* Work with Process Improvement Managers to craft and deliver a compelling narrative to influence action on key business decisions and major change initiatives
* Ensure quality and timeliness of deliverables
* Lead workstreams and team members
Required Qualifications, Capabilities, and Skills:
* 2 plus years relevant experience in process improvement
* Bachelor's degree from an accredited institution
* Demonstrated experience in lean deployment, project management, process improvement, or re-engineering efforts
* Flexibility to work effectively with stakeholders and colleagues at all levels
* Experienced presenter with strong oral and written communication skills
* Avid-learner who is genuinely curious and committed to developing new skills
* Self-motivated and executes deliverables with speed and precision
Preferred Qualifications, Capabilities, and Skills:
* MBA or advanced degree
* Certification or experience in Lean Six Sigma, Agile methodologies, Change Management Principles, Organization Design, or Strategic engagements
* Consulting experience in the financial services industry
* Proficiency with Tableau, Alteryx, or similar systems and/or experience with business analysis of IT systems
This role does not offer visa sponsorship.
This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:46
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:43
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JPMorgan Payments Fraud Operations is a global leader in payment processing and merchant acquiring, authorizing transactions in over 130 currencies.
Our proprietary platforms offer access to a wide variety of payment methods, including credit, debit, prepaid stored value cards, and electronic check processing.
With a legacy of innovation in electronic payments, JPMorgan Chase has fueled the growth of e-commerce worldwide, processing over 50% of all Internet transactions.
We provide secure payment solutions, improve cash-flow management, mitigate risk, and accelerate funding, helping small and emerging businesses become tomorrow's industry leaders.
Our unique combination of outstanding service, innovative solutions, and financial strength benefits companies both large and small.
Job Summary:
As a Merchant Services Revisions Underwriter within the Fraud Operations organization, you will leverage your critical thinking skills to assess and evaluate the credit risk exposure of newly boarded merchant accounts.
Your role will involve facilitating portfolio growth while mitigating loss, ensuring the legitimacy of merchants, and monitoring for fraudulent activities.
Job Responsibilities:
* Conduct post-boarding validation and financial analysis to effectively mitigate credit risk from processing behaviors exceeding approved thresholds.
* Evaluate merchant applications, websites, credit bureaus, and fraud prevention tools to thoroughly assess merchant legitimacy and financial capability.
* Adjust and restructure projections, carefully balancing financial viability against risk exposure.
* Analyze credit reports and accurately calculate notional risk associated with business models and payment methods.
* Conduct information-gathering calls to comprehensively understand financial profiles and processing characteristics.
* Ensure compliance with Payment Brand rules and regulations for existing merchants.
* Identify abnormal processing activities to proactively prevent fraud and mitigate loss exposure.
* Resolve time-sensitive and escalated requests, effectively handling complex issues.
Required Qualifications, Capabilities, and Skills:
* Possess a BS degree or a minimum of four years of experience in Merchant Services, banking/lending, including fraud, credit, and structuring.
* Demonstrate significant accounting and finance knowledge.
* Exhibit strong verbal, written, and interpersonal skills.
* Apply strong analytical and problem-solving skills.
* Maintain accuracy and attention to detail.
* Exercise independent judgment and prioritize work effectively.
* Communicate excellently (verbally and in writing).
Preferred Qualifications, Capabilities, and Skills:
* Have prior fraud case management experience.
* Utilize knowledge of fraud business applications, including Lexis/Nexis and Customer Assist.
* Lead team functions with experience in oversight.
* Suppor...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:41
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We have an obsession for taking care of our customers and employees, making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
At Chase, you'll have the opportunity to help people make the most of their money so they can make the most of their lives.
As a Market Director of Banking in Consumer Bank, you will lead a world class customer experience, strategize to increase the growth of the deposits and banking business, develop and coach Branch Managers, and oversee the management of the market alongside other executive leaders.
You will also play a key role in ensuring our Customer Promise comes to life for our clients, by creating a culture of excellence and an environment that meets a high standard of customer service and excellence within the community.
Job responsibilities
* Manages and coaches branch managers to engage customers and address any escalations
* Develops best practice techniques for coaching, reviewing business, cooperation and ensuring compliance
* Recruits, retains, and develops excellent talent and instills an environment where employees feel valued, supported, and able to achieve career growth
* Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management
* Leads integration with partners from Chase Wealth Management, Business Banking and Home Lending (One Chase) to ensure the growth of other lines of business, including investments and loans
* Manages the market to ensure an excellent customer experience and deploy resources to optimize market performance
* Ensures all branch managers are effectively mitigating risk and remaining in compliance to guarantee a safe banking experience for clients through deep dives and business review
Required qualifications, capabilities, and skills
* 5+ years of Branch management or other related leadership experience
* High school degree, GED, or foreign equivalent
* Proven track record of coaching and developing high performing sales teams coupled with the ability to effectively translate knowledge of financial markets and economic trends
* Ability to identify needs of market segment in order to tailor proactive customer education
* Demonstrated ability building relationships and proactively collaborating with other lines of business remotely
* Ability to proactively take initiative to identify solutions including entrepreneurial business spirit and execute with a sense of urgency
* Experience with consumer and commercial credit knowledge and understanding of financial planning including customer life cycle
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
* Familiarity of local/regional market trends and demographics
* Ability to set the to...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:40
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Girard, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:38
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As a Vice President of Experience Research in Small Business Payments, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
* Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
* Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs
Preferred qualifications, capabilities, and skills
* Small business research experience a bonus.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses ach...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:36
-
J.P.
Morgan Advisors, the ultra-high net worth division of J.P.
Morgan Wealth Management, offers U.S.
based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world.
Our small size and broad scope allow us to customize solutions tailored to clients' specific needs.
As a Client Associate in J.P.
Morgan Advisors, you will provide dedicated business support to Financial Advisors and their clients.
You will establish, maintain, and build relationships while delivering exceptional client service.
In this role you will have extensive client contact and will be involved in all activities that touch prospective or existing clients.
Job responsibilities:
* Own the client onboarding and account maintenance for new and existing clients by interacting with clients to collect account-specific information, obtain account documents and financials, and provide investment quotes to clients while complying with regulatory and firm policies and procedures
* Interface directly with clients and Financial Advisors to make investment recommendations, propose firm offerings and execute equity trades, mutual fund orders, fixed income trades and private investments
* Provide support across a diverse suite of products and applications including, but not limited to: Advisor Services, Wealth Planning & Advice, Goal Based planning, liabilities planning, banking & lending solutions, mortgages and digital offerings through JP Morgan Online and mobile suite
* Perform daily administrative and operational duties that support the Financial Advisor(s) and clients, including direct communication with clients regarding money transfers, account maintenance, portfolio review preparation and ad hoc requests, and attending client meetings
* Serve as a liaison between the Financial Advisor team, branch management, compliance and various other business units throughout the firm
* Proactively supports firm and regional initiatives and remediations, and actively participate in recurring local, national and technology team meetings
Required qualifications, capabilities, and skills:
* Bachelor's degree or equivalent experience
* Series 7 & 66 licenses upon hire or must successfully obtain within 180 days from start date
* Proven ability to be a self-starter, act as an end-to-end owner of tasks and work independently in a fast-paced environment
* Proactively identify and deliver appropriate solutions that address the needs of our clients
* Ability to communicate effectively with clients and team members while maintaining professionalism in difficult situations
Preferred qualifications, capabilities, and skills:
* Able to adapt and stay abreast of changing technology and regulatory policies
* Highly proficient user of Word, PowerPoint, and Excel
Chase is a leading financial services firm, helpi...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:33
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Your seniority as a security engineer puts you in the ranks of the top talent in your field.
You will play a critical role at one of the world's most iconic financial institutions where security is vital.
As a Security Engineer III - AWS Cloud at JPMorgan Chase within the Cybersecurity & Controls - Product Security team, you serve as a seasoned member of a team that works to deliver security solutions that satisfy functional and user requirements with the added dimension of preventing misuse, circumvention, and malicious behavior.
You will carry out critical security solutions with tamper-proof, audit defensible methods across multiple technical areas within various business functions in support of the firm's business objectives.
Within the CTC Product Security team, this role will be is aligned to the JPMC Public Cloud platform within AWS.
The primary responsibility is to ensure that Pubic Cloud is adapted in a secure and compliant manner.
Job responsibilities
* Support business technology teams to understand firm control requirements and implementations across a broad range of cloud architectures
* Applies specialized tools to analyze, correlate, identify, interpret, and summarize the probability and impact of threats when determining specific vulnerabilities
* Support the execution and enhancement of a long-term information risk and controls strategy designed to keep the information assets of the public cloud secure
* Deliver threat models and risk-based assessments of secure technology controls relating to cloud services, cloud platforms and architectural components
* Perform security reviews of infrastructure-as-code for cloud platform development
* Develop preventive and detective controls to enforce control requirements
* Interface with wider CTC teams ensuring platform integration with security operations, threat intelligence, infrastructure access management, and network security
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on security and software engineering concepts and 3+ years of applied experience
* Experience in developing security engineering, and architecting solutions within public cloud technologies
* Experience with threat modeling, discovery, vulnerability, and penetration testing
* Proficiency in cloud security posture management (e.g., Wiz, Prisma Cloud, Crowd Strike Falcon Cloud Security, etc.)
* Experience engineering with infrastructure as code (e.g., Terraform, Cloud Formation, etc.)
* Solid understanding of agile methodologies such as DevOps, CI/CD, application resiliency, and security
* Ability to convey complex security concepts to technical stakeholders
* Strong analytical and evaluation skills to identify and address security challenges effectively with both technical and non-technical stakeholders at many levels within and...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:32
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Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!Minimum
- High School Diploma or GED
- Must be 18 years of age
- Ability to handle highly confidential information
- Completion of national registration, certification or licensure
Desired
- Any previous comparable experience
- Any equivalent experience of a pharmacy technician- Support company health and wellness initiatives
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company s policies regarding the same
- Maintain a current national and/or state registration, certification, or license depending on state requirements
- Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
- Support the continued coaching and training of clerks and/or technicians
- Compound medications according to state and any other regulations
- Perform post fill audits to verify prescription information matches computer records
- Support non-dispensing services through the use of various platforms, resources, and applications
- Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices
- Provide any additional health and wellness services allowed by state and other regulatory bodies
- Comply with and rein...
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Type: Permanent Location: Jackson, US-TN
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:30
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The Firmwide Regulatory Reporting & Analysis (FRRA) team resides within Corporate Finance.
The group is responsible for the execution and delivery against the Firm's regulatory reporting requirements to its U.S.
regulators and has end-to-end responsibility for U.S.
regulatory reporting and capital stress testing, including the design, implementation, and oversight of the execution, analysis, and control and governance frameworks.
Its mandate includes determining the appropriate investment in people, processes and technology to improve the accuracy, completeness and consistency of the Firm's U.S.
regulatory reporting and capital stress testing submissions, as well as the implementation of new requirements and guidelines as they are published.
The Consolidated Regulatory Reporting team, within FRRA, is responsible for the following reports: FR Y-9C, FFIEC 031, FR 2886b, FR 2644, as well as other miscellaneous regulatory filings.
Our team works closely with other JPMC functions across Controllership, including but not limited to, Line of Business (LOB) Controllers, Asset Class Controllers (ACC), Firmwide External Reporting Controllers (FERCs), Consolidations, Technology Partners and various Policy groups.
Job Summary
As an External Reporting Controller, Vice President within the Consolidated Regulatory Reporting team, you will be an integral part of the end-to-end production and analysis of reporting.
You will need to have strong understanding of financial statements/accounting, excellent communication skills, solid Microsoft Office capabilities in tools like Alteryx would be a strong positive.
Job Responsibilities:
* Leading and coordinating the production of one or more financial regulatory filings (overall team responsible for FR Y-9C, FFIEC 031, FR 2886b, and FR 2644)
* Understand complex reporting methodologies for all balances reported
* Performing analysis of balances collected through the production process, align facts, logic and context with applicable teams (LOB, Capital Management, ACC, FERC etc.)
* Prepare internal and regulator review materials
* Collaborating with FRRA Policy on interpretative questions, instruction change management etc.
* Provide management oversight to junior staff
* Respond to ad-hoc analytical requests from senior management, audit, regulators etc.
* Lead ad-hoc projects including identifying/closing control gaps or issues, streamlining and automating processes, or implementing new reporting requirements
* Likely require extended work hours during peak quarter-end periods including some weekends
Required Qualifications, Skills, and Capabilities:
* 8+ years in a Finance organization with exposure to accounting, financial statements, regulatory reporting and financial products
* Bachelor's degree in Accounting, Finance or relative experience
* Demonstrable understanding of financial statements and required disclosures (U.S.
GAAP and regulatory inst...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:26
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as an Associate Banker is for you.
As an Associate Banker in Innovative Economy Middle Market Banking, you will work both independently and as part of a team to introduce our comprehensive solutions to clients.
You will be responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
You will be required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services.
Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive new client acquisition in partnership with the bankers
* Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
* 3+ years in a similar banking, venture, credit or treasury role
* Outstanding professional reputation and integrity
* Strong leadership skills required
* Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
* Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
* Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree preferred
* Superior knowledge of the market dynamics and its business environment preferred
* Excellent problem solving, oral, and written communication skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions.
We ...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:22
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
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Type: Permanent Location: Laguna Niguel, US-CA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:20
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:19
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JOB DESCRIPTION
Chubb is the world's largest publicly traded property and casualty insurer.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and, reinsurance and life insurance to a diverse group of clients.
* The Agency Solutions Coordinator position is responsible for resolving general service inquiries including billing discrepancies questions on forms/conditions and escalated service issues from Commercial Insurance Agents.
This role is designed to be the first point of contact for agents and have ownership of each case from start to finish to ensure agent's needs are met and problems are resolved.
This position will work closely with Underwriting and other business partners, including Billing to provide resolution.
Major Responsibilities:
* Provide timely customer service to incoming correspondence via email or phone calls
* Assume ownership and manage each case from start to finish.
Respond to customer (internal/external) inquiries and requests in an efficient, accurate and professional manner to achieve an optimal outcome
* Exhibit empathy to understand the needs of dissatisfied agents and/or customers.
* Demonstrate the ability to establish strong relationships and build trust with key stakeholders, including Agents, Billing and Operations departments and across Commercial Insurance Underwriting and business partners.
* Navigate across multiple commercial systems and applications to research, analyze and resolve general inquiries from agents including questions on forms and conditions, service escalations, billing and discrepancy issues.
* Advanced knowledge of Commercial insurance principles, company products and underwriting guidelines
* To ensure complete resolution of all customer inquiries; cases will need to managed end to end service with other business partners
* Gather, organize, and analyze reports/information to assist Agents and Underwriters to determine next steps.
* Know and comply to corporate policies, regulatory standards, internal business processes, and procedures while processing work and meeting/exceeding service performance and quality standards
* Maintain performance standards within a fast-paced environment
* Work effectively in a team environment using professional interpersonal and communication skills
* Be able to adapt and thrive in an atmosphere of change
* Handle additional job responsibilities as assigned by the Supervisor/Manager; accepts projects as assigned by the Supervisor/Manager
QUALIFICATIONS
Knowledge, Education
*
*
*Underwriting
Chubb
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive produc...
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Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:18
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JOB DESCRIPTION
The Underwriting Associate contributes to the achievement of corporate goals relating to growth, profit, renewal retention, and service and producer/client management.
Responsibilities:
* Gathering and analyzing account information (loss information, driver information, financials, loss control reports, etc.) and developing underwriting recommendations and pricing strategy
* Completing, documenting and referring risk reports to underwriter
* Coordinating account processing for renewals with underwriter and customer service representative
* Providing rating and issuance instructions including appropriate forms, coverages, and final premium
* Reviewing submission information with underwriter and preparing quote letter
* Documenting underwriting analysis information in the electronic file; ensuring electronic file integrity
* Adhering to state regulated compliance requirements and working to resolve issues.
* Processing endorsements within designated authority
QUALIFICATIONS
Competencies:
The
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:17
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JOB DESCRIPTION
Chubb is looking for a professional to join the Reinsurance Services - Contracts team.
The work environment is fast paced, challenging, and will enhance the candidate's organization and time management skills.
It will also help the candidate develop the interpersonal and analytical skills required for future career success.
The success of this program contributes to Chubb's position as a global leader in the insurance industry.
The Reinsurance Treaty Senior Contract Analyst will be responsible for implementing reinsurance treaty agreements protecting Chubb business units, analyzing Chubb treaty reinsurance agreements, identifying terms and conditions, analysis of premium/commission registration, and other attachment criteria.
Candidates will interact with a diverse group of internal & external personnel including Divisional Financial Officers, senior underwriters, Ceded Reinsurance buyers & brokers, and Senior Management.
Responsibilities:
* Interpret and implement treaty reinsurance agreements supporting various Chubb business units
* Complete data analysis and reconciliations for quality control of claims attachment and premium registration
* Assist management with the preparation and development of scheduled reporting needs
* Maintain established measures of business performance in evaluating and controlling monthly production, premium registration by statutory company and line of business
* Partner with Senior Leadership teams to prepare & evaluate ceded premium allocation to accurately impact business unit financial results
* Communicate and resolve issues with Underwriting organization, Finance, and reinsurance intermediary impacting efficient execution of ceded reinsurance programs
* Assists in the planning and implementation of special projects and performs other duties and tasks to meet company objectives within established time frames
QUALIFICATIONS
* Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:15
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JOB DESCRIPTION
Reporting to the Director, Ceded Reinsurance Services, this role is responsible for the day-to-day reinsurance claim operations in North America.
The ceded reinsurance billings are primarily proof billed, but validation of all claims is required.
Timely billings and collections of loss balances are a key element of the work.
Provide accurate and complete billing packages; respond to reinsurer and broker queries, resolve disputed claims and provide recommendations on compromised claims with a view to maximize cash flow.
The department provides business units and other constituencies with reliable and cost effective processing and reporting services.
Responsibilities:
* Ensure claims are reported timely and in accordance with the reinsurance contract terms
* Verify billings are completed timely and accurately
* Track, Monitor and Collect open ceded loss recoverable balances
* Report accurate status of billings and collections as required
* Manage SOX functions and audit testing (Internal/External)
* Support Chubb business units and interact with brokers/reinsurers
* Proactively identify issues and recommend effective solutions
* Provide assistance with the monthly close process
QUALIFICATIONS
* Excellent
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:13
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in Colorado, City Market merged with The Kroger Company in 1983.
Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our City Market family!Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (speaking, reading and/or writing)
* Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
* Promote Corporate Brands to customers
* Promote trust and respect among associates
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Assist with the preparation produce platters/trays
* Inform customers of produce specials
* Recommend items to customers to ensure they get the products they want and need
* Adequately prepare, package, label and inventory merchandise
* Review/inspect products for quality and freshness and take appropriate action with those items
* Label, stock and inventory department merchandise
* Report product ordering/shipping discrepancies to the department manager
* Display a positive attitude
* Stay current with present, future, seasonal and special ads
* Ensure proper temperatu...
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Type: Permanent Location: Woodland Park, US-CO
Salary / Rate: 20.65
Posted: 2024-10-17 09:08:12
-
JOB DESCRIPTION
Chubb is the world's largest publicly traded property and casualty insurer.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and, reinsurance and life insurance to a diverse group of clients.
* The Agency Solutions Coordinator position is responsible for resolving general service inquiries including billing discrepancies questions on forms/conditions and escalated service issues from Commercial Insurance Agents.
This role is designed to be the first point of contact for agents and have ownership of each case from start to finish to ensure agent's needs are met and problems are resolved.
This position will work closely with Underwriting and other business partners, including Billing to provide resolution.
Major Responsibilities:
* Provide timely customer service to incoming correspondence via email or phone calls
* Assume ownership and manage each case from start to finish.
Respond to customer (internal/external) inquiries and requests in an efficient, accurate and professional manner to achieve an optimal outcome
* Exhibit empathy to understand the needs of dissatisfied agents and/or customers.
* Demonstrate the ability to establish strong relationships and build trust with key stakeholders, including Agents, Billing and Operations departments and across Commercial Insurance Underwriting and business partners.
* Navigate across multiple commercial systems and applications to research, analyze and resolve general inquiries from agents including questions on forms and conditions, service escalations, billing and discrepancy issues.
* Advanced knowledge of Commercial insurance principles, company products and underwriting guidelines
* To ensure complete resolution of all customer inquiries; cases will need to managed end to end service with other business partners
* Gather, organize, and analyze reports/information to assist Agents and Underwriters to determine next steps.
* Know and comply to corporate policies, regulatory standards, internal business processes, and procedures while processing work and meeting/exceeding service performance and quality standards
* Maintain performance standards within a fast-paced environment
* Work effectively in a team environment using professional interpersonal and communication skills
* Be able to adapt and thrive in an atmosphere of change
* Handle additional job responsibilities as assigned by the Supervisor/Manager; accepts projects as assigned by the Supervisor/Manager
QUALIFICATIONS
Knowledge,
Education
*
*
*Underwriting
Chubb
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive produc...
....Read more...
Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2024-10-17 09:08:12
