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Join JPMorgan Chase & Co as a Vice President, where you will play a pivotal role in supporting the Sarbanes-Oxley (SOX) and CCAR CFO Attestation Program (CCAP) control frameworks for the Commercial & Investment Bank.
This position offers a unique opportunity to ensure effective controls for critical reporting within a major line of business.
You will be part of the internal controls function within the Commercial & Investment Bank's Controllers group, enhancing the overall control framework for external reporting and complementing other internal control functions, including Finance Control, Risk Management, Audit, and Compliance.
Job Summary:
As a Vice President within the Commercial & Investment Bank, you will ensure effective controls for critical reporting within a major line of business.
You will collaborate with diverse teams to enhance the financial reporting control environment and improve operational efficiency.
This role offers high visibility and the opportunity to influence enhancements that strengthen the financial reporting control environment.
Job Responsibilities:
* Analyze critical financial data and control metrics and perform detailed risk and control assessments.
* Partner with groups outside of finance (i.e., Operations, Risk, Compliance, and Technology) to influence enhancements that strengthen the financial reporting control environment and improve operational efficiency.
* Prepare analysis and slides for quarterly presentations to support CIB senior management's CCAR and SOX attestations.
* Stay current with evolving industry and regulatory changes and analyze their impact on external reporting processes and compliance.
* Coordinate SOX/CCAP program deliverables with firmwide and cross-functional partners.
* Leverage tools such as Tableau and Alteryx to perform data analysis on CIB portfolios.
* Meet frequently with Internal and External Audit and SOX teams to ensure proper coverage and eliminate duplication of efforts.
* Manage projects and oversee junior staff members, providing guidance and support to ensure successful project execution and professional development.
* Serve as the primary coordinator with external audit, facilitating communication and collaboration to ensure alignment and compliance with requirements.
Required Qualifications, Capabilities, and Skills:
* At least 6+ years of experience in Auditing, Accounting, Internal Control, and/or External Reporting.
* Comprehensive understanding of the CIB business and its regulatory environment.
* Experience and advanced skills in presenting to senior leaders.
* Advanced-level proficiency in MS Office tools (Excel, Pivot Tables, Access, VBA, PowerPoint).
* Proficiency with data profiling and data analysis toolsets/visualization, e.g., Alteryx, Xceptor, databases, SQL, or similar query language, and dashboard creation using Tableau.
* Knowledge of Regulatory/SEC reporting, including but ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-26 08:22:01
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-26 08:22:01
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as an Associate Banker is for you.
As an Associate Banker in Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients.
As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services.
Banker Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive new client acquisition in partnership with the bankers
Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
* 3+ years in a similar banking, venture, credit or treasury role
* Outstanding professional reputation and integrity
* Strong leadership skills required
* Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
* Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
* Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree preferred
* Superior knowledge of the market dynamics and its business environment preferred
* Excellent problem solving, oral, and written communication skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of i...
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Type: Permanent Location: Saddle Brook, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-26 08:22:00
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: Saint Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:59
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
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Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:59
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JPMorgan continues to expand our market presence and high-touch service model for high-net-worth customers with our Private Client offering.
We are searching for an experienced Market Director to develop and manage a team of Relationship Managers in Florida.
As the Market Director you will lead and develop a team of highly skilled Relationship Managers who nurture and develop high-net-worth client relationships .
They provide centralized, high-touch service to offer best-in-class banking, lending, investment solutions, and thought leadership.
Your role requires strategic thinking, a passion for exceptional client service, and a history of successfully building omni-channel businesses to meet the financial needs of affluent clients.
Additionally, you'll need expertise in Sales and Practice Management to ensure dynamic and consistent performance at both the Relationship Manager and market levels.
Job responsibilities
* Recruit, lead, mentor, and manage a team of exceptional Relationship Managers.
Foster their professional growth by providing training and development opportunities
* Spearhead the development and execution of market strategic plans aimed at expanding the affluent client segment
* Build and maintain strong relationships with key clients and centers of influence
* Foster relationships with leaders across various lines of business to identify collaborative opportunities and ensure seamless client experiences
* Promote a culture of excellence, collaboration, and continuous improvement within the team and among internal stakeholders
* Establish clear performance expectations for team members.
Provide regular feedback and coaching to help them achieve their goals and enhance their skills.
* Serve as the escalation point for complex client issues, ensuring timely and effective resolution
* Represent JPMorgan Chase at industry events and networking opportunities
* Create and promote a culture of risk management and controls
Required qualifications, capabilities, and skills
* 10 Years in banking, wealth management, or financial services, with a focus on serving affluent clients
* 5 years of experience in recruiting, developing, and coaching exceptional professionals who can serve affluent clients across their banking, investment, and lending needs
* Strong capability to cultivate a client-centric culture that prioritizes personalized service and long-term relationship building
* Strong track record in business development, including working with strategic clients and centers of influence to drive business growth and expand market reach
* Exceptional interpersonal and communication skills, coupled with strategic thinking abilities
* Proven success in building and maintaining internal partnerships across various departments to enhance service delivery and client care, with a focus on collaborative growth strategies.
* Ability to travel 30% of the time; willing...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:58
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Must be flexible, hands on and able to work in a fast paced, high pressure, client-focused and collaborative environment.
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence.
Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase as a part of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career Working in a team of highly motivated people like you, you'll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution.
You'll help develop functional goals and priorities that align with our overall strategy.
You'll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co.
global network.
Your expertise in various network technologies and standards will be counted on to troubleshoot, identify, and solve complex and mission critical problems internally and externally.
Job responsibilities
* Serve as a Senior Network Rapid Response Engineer (NRR) leading the team in Incident and Problem Management.
* Drive Major Incident resolution and lead initiatives for Incident Reduction.
* Mentor and develop NRR team members to elevate overall capability.
* Build and mature an engineering discipline within the (NRR) engineering teams.
* Combine processes, tools, and DevOps practices to create innovative engineering solutions for operational problems.
* Applies technical expertise and problem-solving methodologies to projects of moderate scope.
* Drives a workstream or project consisting of one or more infrastructure engineering technologies.
* Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes.
* Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity.
* Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions.
* Adds to team culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on network operations concepts and 5+ years applied experience
* The Network Engineer must have a 5+ years enterprise in network operations.
* Strong knowledge of routing and switching.
* Proficient in load balancing technologies and experience with web proxies.
* Skilled in next-generation firewalls.
* Hands-on with protocol analyzers: NetFlow, Riverbed, Wireshark, cPacket.
* Familiar with management and monitoring tools (e.g., SevOne, ThousandEyes, Grafana, etc.).
* Familiar w...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:57
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Miami Gardens, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:57
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Marietta, US-GA
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:56
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Great Neck, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:56
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Join our team as a Product Agility Lead and play a pivotal role in enhancing the productivity and efficiency of our product teams.
You will guide teams through the Discovery; Chase framework, drive strategic planning, and foster a culture of continuous improvement.
Your leadership will empower teams to deliver exceptional value and achieve strategic goals.
Be part of an organization committed to innovation, collaboration, and growth.
Your expertise will shape the future of our business practices.
As a Product Agility Lead in Consumer and Community Banking (CCB) Operations, you will ensure product teams deeply understand the problem space and are prepared for execution through strategic planning and discovery.
You will drive initiatives to improve product efficiency, streamline workflows, and foster cross-team collaboration.
Your role includes providing real-time, hands-on support, optimizing planning practices, and preparing quarterly retrospectives.
You will coach teams on new ways of working, ensuring continuous growth and performance.
Your facilitation skills will engage and empower team members, supporting the ongoing development and success of our teams.
You will collaborate with senior leadership to influence the adoption and development of domain standards and value delivery.
Your ability to analyze and measure product agility outcomes will be critical in identifying and implementing improvement opportunities.
You will sustain tools and standards, capture improvement actions, and coach agility leads to resolve challenges.
Your creativity, foresight, and judgment will drive the evolution of our strategic planning practices.
This role offers the opportunity to make a significant impact on team performance and business outcomes.
Job Responsibilities:
* Ensure high-priority work is refined and ready for quarterly planning
* Deliver quarterly objectives and ensure DOR (Definition of Ready) for initiatives
* Develop and execute communication plans to align teams
* Evaluate and optimize team performance, identifying areas for improvement
* Implement tailored solutions to enhance productivity and efficiency
* Sustain tools and standards, capturing quarterly improvement actions
* Measure productivity outcomes and coach agility leads to resolve team challenges
* Coach teams and individuals to enhance new ways of working capabilities (discovery)
* Ensure agile principles are deeply ingrained in everyday work
* Collaborate with senior leadership to influence domain development, quality standards, and value delivery
* Foster a culture of continuous improvement and cross-team collaboration
Required Qualifications, Capabilities, and Skills:
* 5+ years of experience or equivalent expertise in a relevant domain
* Proven experience coaching individuals, leaders, and teams in agile methodologies
* Experience leading cross-functional teams
* Expert understanding of products acro...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:55
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As an Associate in the Advice Acquisition & Lead Strategy team, you will help develop, implement, analyze, and report on strategies that identify, manage, and convert J.P.
Morgan Wealth Management prospects through each stage of the sales funnel - from the initial targeting of customers in marketing campaigns, down to the final conversion of prospects into wealth management clients.
We are seeking a high-performing, strategically-minded team member to accelerate new client acquisition.
The ideal candidate will possess a background in performance and digital marketing or lead funnel strategy, and showcase an ability to pair innovative client acquisition ideas with strong analytical skills.
Role Overview:
In this role you will help develop, implement, analyze, and report on strategies that identify, manage, and convert J.P.
Morgan Wealth Management prospects through each stage of the sales funnel - from the initial targeting of customers in marketing campaigns, down to the final conversion of prospects into wealth management clients.
You will be an excellent communicator, capable of distilling workstream statuses and performance data into high-impact presentations.
You will also have demonstrated strong project management skills, capable of balancing multiple initiatives at one time.
This position requires close collaboration with Data & Analytics, Digital, Finance, Channel/Product owners, and Product Marketing teams.
It is a visible, strategic role with significant interaction with cross-functional teams and leaders across the firm.
Job Responsibilities:
* Managing the prioritization, ideation, go-to-market, and ongoing performance reporting of strategic lead funnel optimization programs across the various J.P.
Morgan Wealth Management advisor channels and products.
* Partner with Data & Analytics teams to understand the end-to-end performance of and learnings from lead programs - including conversion and account/customer quality metrics.
* Collaborate with Product Marketing, advisor Field Strategy, and Finance partners to develop strategic and tactical plans that align to business priorities.
* Create executive-level presentations to gain alignment and support from key stakeholders.
* Tracking of key milestones and outstanding action plans; ensuring timely delivery or escalation where needed.
* Manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced environment.
Required Qualifications, Capabilities, and Skills:
* Bachelor's Degree
* 3+ years of relevant experience
* Highly proficient in Microsoft Excel and demonstrated expertise in creating high-quality PowerPoint presentations that effectively communicate complex ideas
* Strong analytical, problem-solving, and planning skills with the ability to identify and recommend new opportunities
* Excels at managing multiple initiatives simultaneously within tight deadlines
* Skilled and comfortab...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:54
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Leverage your analytic skillset to unlock the future of industry innovation and help shape how clients experience our offerings with the right use cases, governance, and positioning.
As a Market and Product Expansion Manager in the Gaming Product team, you are an integral part of the team whose work supports the successful release and adoption, and ongoing governance of Payments of products applied to the gaming industry.
As a core contributor of the team, you align the needs of clients in the market, as well as the position of our products.
Job responsibilities
* Conducts comprehensive market analyses to evaluate market trends, competitor pricing strategies, and client behavior
* Performs market research to understand the local needs and regulatory and market requirements for product availability or improvements
* Develops and maintains a deep understanding of our products and services to effectively tailor collateral to specific markets
* Communicates regulatory guidelines to Product Managers and other stakeholders to ensure our products meet risk and compliance requirements and are delivered and avaliable on time
* Advises on the available standards, methods, tools, and applications relevant to the regulatory environment to ensure our products meet all necessary risk and compliance checks
* Assists in maintaining product documentation across multiple delivery channels.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in Product, Technology, or Project Management
* Strong understanding of risk management and controls, regional and local nuances, and governance requirements
* Proven ability to comprehend and interpret market regulatory requirements to confirm and secure required market approvals and operational requirements
* Experience with payments products and services
* Proficient in the use of the Microsoft product suite including MS Word, Excel, PowerPoint, and SharePoint.
Preferred qualifications, capabilities, and skills
* Experience with or personal interest in Regulated Gaming
* Previous experience managing diverse product portfolios spanning multiple product lines.
* Familiarity with US and/or State regulatory frameworks - gaming or comparable industries.
* Previous global payments experience with understanding of regional regulatory requirements.
* Experience building business cases and/or frameworks for market or product expansion.
* Strong attention to detail and execution of procedural requirements.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial b...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:54
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Become an integral part of the Payments team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Payments, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:53
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Russian is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, ...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:52
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:52
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At J.P.
Morgan Asset Management, we leverage the power of perspective to guide our clients toward achieving their objectives.
The Head of IA Marketing (VP) is a member of the U.S.
Advisor Marketing team, which focuses on understanding client needs and building integrated marketing strategies with Sales teams and National Accounts, leveraging the firm's Centers of Excellence.
As a Vice President of Institutional Investor Channel Marketing within Asset & Wealth Management, you will create and execute marketing initiatives for the Institutional Investor (IA) client segment.
Reporting to the Head of U.S.
Advisor Marketing, you will collaborate with cross-functional teams to drive engagement and business success.
Job Responsibilities
* Spearhead the creation and launch of dynamic, targeted marketing campaigns for IA clients and prospects that highlight J.P.
Morgan investment solutions and demonstrate how they can enhance advisors' portfolios and drive business growth.
* Manage high-impact, cross-channel initiatives spanning web, social media, industry conferences, digital platforms, and events, ensuring seamless execution.
* Apply an experimental mindset to continuously refine marketing strategies for financial advisors; utilize technology platforms and business intelligence tools to measure and enhance marketing ROI; and apply a comprehensive data-reporting framework to track progress and support business objectives.
* Design and oversee engaging digital client journeys that align with strategic engagement objectives.
Manage the rollout of compelling digital communications across email, web, and social media platforms, ensuring cohesive messaging and maximum reach.
* Build trust and foster collaboration with colleagues across business lines, regions, and Centers of Excellence, ensuring alignment and shared success.
Required Qualifications, Capabilities, and Skills
* At least 5 years of marketing experience in asset management or wealth management.
* Innovative mindset with the ability to develop competitive marketing programs.
* Ability to develop relationships and lead through influence.
* An effective collaborator who can also work independently.
* Strong project-management skills with attention to detail.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Word, PowerPoint, and Excel.
Preferred Qualifications, Capabilities, and Skills
* Strong relationship-building skills across Sales, Marketing, and other functional partners.
* Proven track record of building credibility and trust in a matrixed organization.
* Ability to work across multiple locations and partner with people at all levels.
* Ability to employ an experimental mindset to test and scale marketing enhancements.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:51
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Members of the Corporate & Firmwide Employee Communications team serve as trusted advisors to the firm's senior leaders and other communications managers about how to reinforce the firm's culture and keep employees informed about the firm's priorities and progress.
As a Corporate Communications Senior Associate within Corporate an Firmwide Communications you will support employee communications for the firm's Chief Administrative Office (CAO), the organization responsible for how our workplaces, services and operational infrastructure function day-to-day for employees and clients globally.
In the role your time will be split between storytelling, communications planning and operations.
In addition to producing content, you will advise Chief Administrative Office stakeholders on communications approach, channel selection and distribution strategy, and support planning for workplace enhancements and improvements across firm locations.
To be successful in the role you must be able to translate operational topics into clear, employee-focused communications and to partner effectively with senior stakeholders across the firm.
Job responsibilities
* Draft intranet articles and features covering CAO services, including Global Real Estate, Amenity Services, Global Security, Document & Business Solutions and Global Supplier Services
* Produce, review and edit newsletters and communications developed by CAO teams
* Prepare PowerPoint presentations, talking points, briefing materials and messaging for internal events and leadership engagements
* Advise CAO stakeholders on communications planning, channel selection and distribution strategy for initiatives and announcements
* Support communications strategy for workplace enhancements, office changes and employee experience improvements across firm locations
* Partner closely with Corporate Center communications teams and location managers in key geographies to deliver highly localized and personalized communications
* Build and distribute high-visibility internal communications using the firm's broadcast email platform
* Create and maintain intranet pages
* Manage logistics for senior executive and employee events and site visits, including scheduling, room bookings, webinars, A/V coordination, catering and RSVP tracking
Required qualifications, capabilities, and skills
* 5+ years of professional experience
* Strong business writing skills
* Good executive presence
* Demonstrated ability to work with senior executives and/or external clients
* Demonstrated ability to leverage large language models for human-in-the-loop content creation and brainstorming
* Demonstrated ability to manage multiple projects, adhere to deadlines and deliver results with a strong attention to detail
* Fluency in English language communications
Preferred qualifications, capabilities, and skills
* Experience within the firm or another highly r...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:51
-
This is a rare opportunity for a senior Comms Planning/Connections Planning leader to bring the strategic rigor, creativity, and audience obsession of the agency world to a global scale-with direct ownership of how audiences are engaged, messages are sequenced, and communications evolve based on real performance.
As the Global Head of Audience Comms & Journey Strategy within Asset & Wealth Management, you will define how we plan, activate, and optimize communications across markets, channels, and moments.
You will sit at the intersection of audience insight, media strategy, creative systems, and performance analytics, shaping how messaging works-not just where media runs.
Job Responsibilities
* Lead global audience communications and journey strategy across paid, owned, and earned touchpoints.
* Translate business and brand ambition into clear, inspiring comms architectures-defining audience priorities, channel roles, message hierarchy, and sequencing.
* Set the standard for how communications are planned, not just executed.
* Build end-to-end audience journeys that reflect how people actually move across channels and over time.
* Define how messages should evolve across awareness, consideration, and conversion-and when they should change.
* Use real performance signals to proactively recommend message shifts, rotations, sequencing changes, and audience reprioritization.
* Partner closely with analytics and performance teams to move beyond reporting into true comms intelligence.
* Read the story behind the data-why a message worked, where it stalled, and what to do next.
* Build narratives that connect message strategy to business outcomes and influence senior stakeholders.
* Act as a senior thought partner to global and regional marketers, media leads, creative teams, and agency partners.
* Mentor and develop comms planning talent, bringing an agency-style culture of curiosity and rigor in-house.
Required Qualifications, Capabilities, and Skills
* 10+ years in comms planning, connections planning, or audience strategy, with significant leadership experience at a global media agency.
* Deep understanding of how audiences engage across channels, platforms, and moments.
* Hands-on experience with DCO, modular creative, and message-level optimization.
* Strong analytical fluency-able to interrogate performance data and turn it into strategic action.
* Proven ability to work shoulder-to-shoulder with creative teams and understand modern creative systems.
* Experience operating at global scale in complex organizations.
Preferred Qualifications, Capabilities, and Skills
* Experience in regulated or high-consideration categories (e.g., financial services).
* Familiarity with advanced measurement approaches (incrementality, experimentation, attribution).
* Experience building or evolving in-house strategy capabilities.
JPMorganChase, one of the old...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:50
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Vestal, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:49
-
Join our team and play a key role in expanding our merchant services business at JP Morgan.
If you are passionate about helping entities succeed and thrive in a fast-paced environment, we would love to hear from you.
As a Business Development Manager in Merchant Services, you will be responsible for driving growth and expansion of our merchant services offerings by identifying new business opportunities, building strong relationships, and delivering tailored solutions that meet their unique merchant service needs.
Job Responsibilities:
* Proactively identify and pursue new business opportunities within a defined territory, working closely with the Commercial Banking coverage team.
* Develop and maintain a robust pipeline of prospective clients to support ongoing business growth.
* Implement effective, sector-specific sales strategies to achieve assigned revenue targets.
* Collaborate with cross-functional teams to ensure seamless delivery of services and solutions.
* Build and maintain strong relationships with Treasury Services (TS) and banking partners to enhance merchant services offerings.
* Leverage partnerships to identify joint business opportunities, streamline service offerings, and ensure a cohesive client approach.
* Stay informed about industry trends, regulatory changes, and emerging technologies in payment processing for the government sector.
* Use industry knowledge to develop business strategies and identify areas for growth.
* Prepare and present compelling proposals, RFPs, and presentations to clients, clearly articulating the value proposition of merchant services solutions.
* Work closely with internal teams, including product development, marketing, and customer support, to ensure client satisfaction and successful service implementation.
* Track and report on key performance indicators (KPIs) for business development activities, using data-driven insights to refine strategies and improve outcomes.
Required qualifications, capabilities and skills:
* Bachelor's degree in Business, Finance, Public Administration, or equivalent work-related experience
* Proven track record of success in business development and exceeding sales goals
* Strong understanding of payment processing solutions and merchant services products
* Excellent communication, negotiation, and presentation skills
* Ability to build and maintain strong relationships and partnerships with internal and external partners
* Strategic thinker with the ability to identify and capitalize on market opportunities
* Self-motivated and results-oriented, with a strong drive to achieve and exceed assigned revenue targets
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or prog...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:48
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
....Read more...
Type: Permanent Location: Bloomington, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:47
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
As a Strategic Analytics Vice President on the Business Banking team, you will be responsible for working with the business banking risk team to generate thoughtful analytics and recommendations concerning account management and collection strategy development, implementation, operational controls, and performance monitoring.
Job Responsibilities
* Conduct thoughtful analysis of borrowers, their demographics, and risk/profit performance with the firm's products.
* Generate strategic recommendations for strategy development based on quantitative analytics and business intuition.
Strategies are optimized to maximize profitability while minimizing risk.
* Develop and maintain periodic reporting and analytics on key metrics to provide management with emerging trends including (but not limited to) volumes, modification/settlement rates and recovery rates of delinquent accounts.
* Acquire an understanding of the operational processes (i.e.
manual underwriting, portfolio management, collections, etc.) which will aid in understanding past due account collection performance drivers.
* Conduct pre-implementation and post-implementation testing & analysis to ensure strategic changes produce expected impacts.
* Contribute to the team's 'audit-ready' state by keeping organized documentation, following established control processes, and developing draft responses to internal audit and regulatory questions.
Required Qualifications, Capabilities and Skills
* Bachelor's degree with 8+ years of professional experience related to risk management or other quantitative field of work
* Master's degree with 5+ years of professional experience related to risk management or other quantitative field of work
* Background in statistics, econometric, or other quantitative field
* Advanced understanding of SAS, SAS Enterprise Miner, or other decision tree software
* Ability to query large amounts of data and transform the raw data into actionable management information
* Familiarity with risk analytic techniques and strong problem solving skills
* Strong written and verbal communication skills
Preferred Qualifications, Capabilities and Skills
* Master's degree
* Intellectually curious and driven to identify meaningful insights using a data guided approach
* Strong knowledge of US lending and debt collection regulations and practices
* Experience delivering recommendations to manageme...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:46
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Join our cybersecurity team, implementing innovative strategies and tools to protect sensitive data and maintain a secure digital environment.
As a Security Operations Associate in Cybersecurity Technology & Controls at JP Morgan Chase, you will contribute to safeguarding the organization's digital assets and infrastructure by proactively detecting, assessing, and responding to threats, vulnerabilities, and security incidents.
Leveraging your in-depth understanding of security principles and practices, you will exercise initiative and judgment to resolve cybersecurity-related problems and contribute to the improvement of current working methods.
Collaborating with cross-functional teams, you will develop a coordinated approach to cybersecurity and educate employees on best practices, policies, and procedures.
Your work will have a direct impact on the integrity, confidentiality, and availability of sensitive data and systems within the department, ensuring a secure digital environment for JPMorgan Chase.
Job responsibilities
* Conduct security investigations, log analysis, threat hunting, and vulnerability impact assessment to proactively identify and mitigate potential risks, vulnerabilities, and security breaches
* Utilize security tools and technologies, such as Security Information and Event Management (SIEM), intrusion detection systems, endpoint detection, and malware analysis, to enhance threat detection and response capabilities
* Collaborate with cross-functional teams to implement coordinated security strategies, policies, and procedures
* Contribute to continuous improvement of security operations processes and methodologies, proposing enhancements to threat detection and response playbooks and contributing to the overall security posture of the organization
Required qualifications, capabilities, and skills
* Obtain 2+ years of experience in cybersecurity operations, network security, or a related field
* Demonstrated proficiency in scripting languages for automating security tasks and processes
* Strong understanding of security protocols, cryptography, authentication, authorization, and network security concepts
* Experience with security tools and technologies, including SIEM, intrusion detection systems, log analysis, and malware analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or di...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:46
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Step into a role where your analytical skills and curiosity can shape the future of trading operations.
As a Trading Services Analyst, you'll gain hands-on experience with market data, risk management systems, and process automation.
Join a team that values innovation, collaboration, and continuous improvement-empowering you to grow your expertise and advance your career.
Here, your contributions will drive operational excellence and open doors to new opportunities within our global organization.
Discover how you can make an impact and build a rewarding career with us.
As a Trading Services Analyst within our Trading Operations team, you deliver accurate trade support and solve settlement queries in a dynamic environment.
You perform control reconciliations to verify trading positions, investigate settlements, and drive process improvements through automation.
Your analytical skills and curiosity will help shape the future of trading operations, while hands-on experience with market data and risk management systems will expand your expertise.
We value innovation, collaboration, and continuous improvement, empowering you to grow your career and make a meaningful impact.
Join us to drive operational excellence and discover new opportunities within our global organization.
Job responsibilities
* Upload market data to risk management systems
* Perform reconciliations against market sources
* Verify trading positions through control reconciliations across front, middle, and back office
* Investigate and resolve settlement and confirmation queries
* Produce and present management statistics
* Support operations projects and new initiatives
* Assist with technology enhancements and system implementations
* Collaborate with team members to improve processes
* Identify opportunities for automation and efficiency
* Maintain accurate records and documentation
* Communicate effectively with internal and external stakeholders
Required qualifications, capabilities, and skills
* One year of relevant work experience
* Strong logical and analytical mindset
* Ability to challenge the status quo and think creatively
* Understanding of process flows and system linkages
* Ability to identify and implement process improvements
* Excellent written and oral communication skills
* Ability to collaborate across functions
* Proficiency in Microsoft Office applications, including Excel
* Attention to detail and accuracy
* Ability to manage multiple tasks and priorities
* Strong problem-solving skills
Preferred qualifications, capabilities, and skills
* BA or BS degree (either Economics or Industrial Engineer)
* Previous experience in Finance industry (operations roles)
* AI/ML experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worl...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-26 08:21:45