-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:35
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:35
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:34
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:33
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:33
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:32
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:31
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:31
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:30
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:29
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:29
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:28
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:28
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
- Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
- Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
- Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
- Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
- Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
- Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
- Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
- Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
- Participate in 24/7 operations, including shift-based monitoring and incident response activities.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
- Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
- Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
- Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
- Ability to follow and execute incident response procedures and escalation processes.
- Experience providing real-time communication and notifications to stakeholders during operational events.
- Ability to maintain accurate and detailed documentation of incidents and operational activities.
- Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
- Ability to operate effectively in a shift-based, 24/7 operations environment.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with incident management and ITIL processes.
- Experience working in NOC, SOC, or Command Center environments.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assiste...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:27
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
- Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
- Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
- Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
- Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
- Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
- Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
- Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
- Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
- Participate in 24/7 operations, including shift-based monitoring and incident response activities.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
- Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
- Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
- Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
- Ability to follow and execute incident response procedures and escalation processes.
- Experience providing real-time communication and notifications to stakeholders during operational events.
- Ability to maintain accurate and detailed documentation of incidents and operational activities.
- Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
- Ability to operate effectively in a shift-based, 24/7 operations environment.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with incident management and ITIL processes.
- Experience working in NOC, SOC, or Command Center environments.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assiste...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:26
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
- Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
- Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
- Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
- Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
- Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
- Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
- Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
- Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
- Participate in 24/7 operations, including shift-based monitoring and incident response activities.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
- Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
- Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
- Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
- Ability to follow and execute incident response procedures and escalation processes.
- Experience providing real-time communication and notifications to stakeholders during operational events.
- Ability to maintain accurate and detailed documentation of incidents and operational activities.
- Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
- Ability to operate effectively in a shift-based, 24/7 operations environment.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with incident management and ITIL processes.
- Experience working in NOC, SOC, or Command Center environments.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assiste...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:26
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:25
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.
- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
- Strong knowledge of ITIL-based change and release management processes.
- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
- Ability to produce and maintain release documentation, metrics, and audit artifacts.
- Experience coordinating releases in environments requiring high availability and strict SLA adherence.
- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in IT service management, release management, or Agile ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:24
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
- Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
- Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
- Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
- Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
- Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
- Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
- Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
- Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
- Participate in 24/7 operations, including shift-based monitoring and incident response activities.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
- Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
- Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
- Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
- Ability to follow and execute incident response procedures and escalation processes.
- Experience providing real-time communication and notifications to stakeholders during operational events.
- Ability to maintain accurate and detailed documentation of incidents and operational activities.
- Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
- Ability to operate effectively in a shift-based, 24/7 operations environment.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with incident management and ITIL processes.
- Experience working in NOC, SOC, or Command Center environments.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assiste...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:24
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
- Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
- Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
- Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
- Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
- Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
- Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
- Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
- Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
- Participate in 24/7 operations, including shift-based monitoring and incident response activities.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
- Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
- Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
- Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
- Ability to follow and execute incident response procedures and escalation processes.
- Experience providing real-time communication and notifications to stakeholders during operational events.
- Ability to maintain accurate and detailed documentation of incidents and operational activities.
- Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
- Ability to operate effectively in a shift-based, 24/7 operations environment.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with incident management and ITIL processes.
- Experience working in NOC, SOC, or Command Center environments.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assiste...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:23
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
- Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
- Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
- Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
- Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
- Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
- Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
- Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
- Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
- Participate in 24/7 operations, including shift-based monitoring and incident response activities.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
- Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
- Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
- Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
- Ability to follow and execute incident response procedures and escalation processes.
- Experience providing real-time communication and notifications to stakeholders during operational events.
- Ability to maintain accurate and detailed documentation of incidents and operational activities.
- Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
- Ability to operate effectively in a shift-based, 24/7 operations environment.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with incident management and ITIL processes.
- Experience working in NOC, SOC, or Command Center environments.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assiste...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:22
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
- Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
- Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
- Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
- Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
- Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
- Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
- Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
- Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
- Participate in 24/7 operations, including shift-based monitoring and incident response activities.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
- Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
- Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
- Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
- Ability to follow and execute incident response procedures and escalation processes.
- Experience providing real-time communication and notifications to stakeholders during operational events.
- Ability to maintain accurate and detailed documentation of incidents and operational activities.
- Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
- Ability to operate effectively in a shift-based, 24/7 operations environment.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with incident management and ITIL processes.
- Experience working in NOC, SOC, or Command Center environments.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assiste...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:22
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
- Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
- Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
- Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
- Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
- Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
- Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
- Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
- Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
- Participate in 24/7 operations, including shift-based monitoring and incident response activities.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
- Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
- Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
- Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
- Ability to follow and execute incident response procedures and escalation processes.
- Experience providing real-time communication and notifications to stakeholders during operational events.
- Ability to maintain accurate and detailed documentation of incidents and operational activities.
- Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
- Ability to operate effectively in a shift-based, 24/7 operations environment.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with incident management and ITIL processes.
- Experience working in NOC, SOC, or Command Center environments.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assiste...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
- Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
- Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
- Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
- Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
- Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
- Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
- Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
- Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
- Participate in 24/7 operations, including shift-based monitoring and incident response activities.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
- Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
- Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
- Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
- Ability to follow and execute incident response procedures and escalation processes.
- Experience providing real-time communication and notifications to stakeholders during operational events.
- Ability to maintain accurate and detailed documentation of incidents and operational activities.
- Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
- Ability to operate effectively in a shift-based, 24/7 operations environment.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with incident management and ITIL processes.
- Experience working in NOC, SOC, or Command Center environments.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assiste...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
- Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
- Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
- Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
- Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
- Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
- Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
- Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
- Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
- Participate in 24/7 operations, including shift-based monitoring and incident response activities.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
- Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
- Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
- Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
- Ability to follow and execute incident response procedures and escalation processes.
- Experience providing real-time communication and notifications to stakeholders during operational events.
- Ability to maintain accurate and detailed documentation of incidents and operational activities.
- Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
- Ability to operate effectively in a shift-based, 24/7 operations environment.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with incident management and ITIL processes.
- Experience working in NOC, SOC, or Command Center environments.
- Exposure to cloud environments (AWS/Azure) and monitoring tools.
- Familiarity with automation or AI-assiste...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:47:20
