-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Lead end-to-end incident management operations through the Command and Incident Center (CIC), ensuring timely detection, escalation, coordination, and resolution of incidents across enterprise systems.
- Oversee severity assessment, triage, and prioritization of incidents, ensuring appropriate response actions are initiated based on impact and criticality.
- Direct and facilitate incident bridge calls, coordinating internal teams, external vendors, and stakeholders through resolution of critical incidents.
- Manage real-time incident response activities, including escalation handling, coordination of technical resources, and activation of Continuity of Operations (COOP) procedures when required.
- Maintain accurate and timely incident records in ServiceNow, including status updates, resolution tracking, and communication logs.
- Lead stakeholder communications during incidents, providing clear, concise, and timely updates to leadership, customers, and impacted users.
- Conduct post-incident reviews and root cause analysis (RCA), documenting findings and driving corrective actions to prevent recurrence and improve service reliability.
- Collaborate with architecture and operations teams, including embedded architects, to identify process efficiencies and improve incident management workflows.
- Support development and continuous improvement of incident management processes, SOPs, and operational playbooks aligned with ITSM best practices.
- Participate in after-hours escalation support through a rotating on-call schedule, ensuring continuous coverage and response readiness.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
- 10+ years of experience in IT operations, incident management, or systems analysis roles, with demonstrated leadership in incident response.
- Demonstrated experience leading enterprise incident management operations, including severity assessment, escalation, and resolution coordination.
- Proven ability to manage and facilitate incident bridge calls involving multiple stakeholders (technical teams, vendors, and external partners).
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, reporting, and lifecycle management.
- Experience coordinating real-time incident response in mission-critical environments, including high-severity (Sev 1/Sev 2) incidents.
- Demonstrated experience conducting root cause analysis (RCA) and producing post-incident reports with actionable recommendations.
- Experience managing stakeholder communications during incidents, including executive-level updates.
- Familiarity with continuity of operations (COOP) concepts and activation procedures.
- Ability to develop and maintain incident managemen...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:18
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Lead end-to-end incident management operations through the Command and Incident Center (CIC), ensuring timely detection, escalation, coordination, and resolution of incidents across enterprise systems.
- Oversee severity assessment, triage, and prioritization of incidents, ensuring appropriate response actions are initiated based on impact and criticality.
- Direct and facilitate incident bridge calls, coordinating internal teams, external vendors, and stakeholders through resolution of critical incidents.
- Manage real-time incident response activities, including escalation handling, coordination of technical resources, and activation of Continuity of Operations (COOP) procedures when required.
- Maintain accurate and timely incident records in ServiceNow, including status updates, resolution tracking, and communication logs.
- Lead stakeholder communications during incidents, providing clear, concise, and timely updates to leadership, customers, and impacted users.
- Conduct post-incident reviews and root cause analysis (RCA), documenting findings and driving corrective actions to prevent recurrence and improve service reliability.
- Collaborate with architecture and operations teams, including embedded architects, to identify process efficiencies and improve incident management workflows.
- Support development and continuous improvement of incident management processes, SOPs, and operational playbooks aligned with ITSM best practices.
- Participate in after-hours escalation support through a rotating on-call schedule, ensuring continuous coverage and response readiness.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
- 10+ years of experience in IT operations, incident management, or systems analysis roles, with demonstrated leadership in incident response.
- Demonstrated experience leading enterprise incident management operations, including severity assessment, escalation, and resolution coordination.
- Proven ability to manage and facilitate incident bridge calls involving multiple stakeholders (technical teams, vendors, and external partners).
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, reporting, and lifecycle management.
- Experience coordinating real-time incident response in mission-critical environments, including high-severity (Sev 1/Sev 2) incidents.
- Demonstrated experience conducting root cause analysis (RCA) and producing post-incident reports with actionable recommendations.
- Experience managing stakeholder communications during incidents, including executive-level updates.
- Familiarity with continuity of operations (COOP) concepts and activation procedures.
- Ability to develop and maintain incident managemen...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:17
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Lead end-to-end incident management operations through the Command and Incident Center (CIC), ensuring timely detection, escalation, coordination, and resolution of incidents across enterprise systems.
- Oversee severity assessment, triage, and prioritization of incidents, ensuring appropriate response actions are initiated based on impact and criticality.
- Direct and facilitate incident bridge calls, coordinating internal teams, external vendors, and stakeholders through resolution of critical incidents.
- Manage real-time incident response activities, including escalation handling, coordination of technical resources, and activation of Continuity of Operations (COOP) procedures when required.
- Maintain accurate and timely incident records in ServiceNow, including status updates, resolution tracking, and communication logs.
- Lead stakeholder communications during incidents, providing clear, concise, and timely updates to leadership, customers, and impacted users.
- Conduct post-incident reviews and root cause analysis (RCA), documenting findings and driving corrective actions to prevent recurrence and improve service reliability.
- Collaborate with architecture and operations teams, including embedded architects, to identify process efficiencies and improve incident management workflows.
- Support development and continuous improvement of incident management processes, SOPs, and operational playbooks aligned with ITSM best practices.
- Participate in after-hours escalation support through a rotating on-call schedule, ensuring continuous coverage and response readiness.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
- 10+ years of experience in IT operations, incident management, or systems analysis roles, with demonstrated leadership in incident response.
- Demonstrated experience leading enterprise incident management operations, including severity assessment, escalation, and resolution coordination.
- Proven ability to manage and facilitate incident bridge calls involving multiple stakeholders (technical teams, vendors, and external partners).
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, reporting, and lifecycle management.
- Experience coordinating real-time incident response in mission-critical environments, including high-severity (Sev 1/Sev 2) incidents.
- Demonstrated experience conducting root cause analysis (RCA) and producing post-incident reports with actionable recommendations.
- Experience managing stakeholder communications during incidents, including executive-level updates.
- Familiarity with continuity of operations (COOP) concepts and activation procedures.
- Ability to develop and maintain incident managemen...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:17
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Lead end-to-end incident management operations through the Command and Incident Center (CIC), ensuring timely detection, escalation, coordination, and resolution of incidents across enterprise systems.
- Oversee severity assessment, triage, and prioritization of incidents, ensuring appropriate response actions are initiated based on impact and criticality.
- Direct and facilitate incident bridge calls, coordinating internal teams, external vendors, and stakeholders through resolution of critical incidents.
- Manage real-time incident response activities, including escalation handling, coordination of technical resources, and activation of Continuity of Operations (COOP) procedures when required.
- Maintain accurate and timely incident records in ServiceNow, including status updates, resolution tracking, and communication logs.
- Lead stakeholder communications during incidents, providing clear, concise, and timely updates to leadership, customers, and impacted users.
- Conduct post-incident reviews and root cause analysis (RCA), documenting findings and driving corrective actions to prevent recurrence and improve service reliability.
- Collaborate with architecture and operations teams, including embedded architects, to identify process efficiencies and improve incident management workflows.
- Support development and continuous improvement of incident management processes, SOPs, and operational playbooks aligned with ITSM best practices.
- Participate in after-hours escalation support through a rotating on-call schedule, ensuring continuous coverage and response readiness.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
- 10+ years of experience in IT operations, incident management, or systems analysis roles, with demonstrated leadership in incident response.
- Demonstrated experience leading enterprise incident management operations, including severity assessment, escalation, and resolution coordination.
- Proven ability to manage and facilitate incident bridge calls involving multiple stakeholders (technical teams, vendors, and external partners).
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, reporting, and lifecycle management.
- Experience coordinating real-time incident response in mission-critical environments, including high-severity (Sev 1/Sev 2) incidents.
- Demonstrated experience conducting root cause analysis (RCA) and producing post-incident reports with actionable recommendations.
- Experience managing stakeholder communications during incidents, including executive-level updates.
- Familiarity with continuity of operations (COOP) concepts and activation procedures.
- Ability to develop and maintain incident managemen...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:16
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Lead end-to-end incident management operations through the Command and Incident Center (CIC), ensuring timely detection, escalation, coordination, and resolution of incidents across enterprise systems.
- Oversee severity assessment, triage, and prioritization of incidents, ensuring appropriate response actions are initiated based on impact and criticality.
- Direct and facilitate incident bridge calls, coordinating internal teams, external vendors, and stakeholders through resolution of critical incidents.
- Manage real-time incident response activities, including escalation handling, coordination of technical resources, and activation of Continuity of Operations (COOP) procedures when required.
- Maintain accurate and timely incident records in ServiceNow, including status updates, resolution tracking, and communication logs.
- Lead stakeholder communications during incidents, providing clear, concise, and timely updates to leadership, customers, and impacted users.
- Conduct post-incident reviews and root cause analysis (RCA), documenting findings and driving corrective actions to prevent recurrence and improve service reliability.
- Collaborate with architecture and operations teams, including embedded architects, to identify process efficiencies and improve incident management workflows.
- Support development and continuous improvement of incident management processes, SOPs, and operational playbooks aligned with ITSM best practices.
- Participate in after-hours escalation support through a rotating on-call schedule, ensuring continuous coverage and response readiness.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
- 10+ years of experience in IT operations, incident management, or systems analysis roles, with demonstrated leadership in incident response.
- Demonstrated experience leading enterprise incident management operations, including severity assessment, escalation, and resolution coordination.
- Proven ability to manage and facilitate incident bridge calls involving multiple stakeholders (technical teams, vendors, and external partners).
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, reporting, and lifecycle management.
- Experience coordinating real-time incident response in mission-critical environments, including high-severity (Sev 1/Sev 2) incidents.
- Demonstrated experience conducting root cause analysis (RCA) and producing post-incident reports with actionable recommendations.
- Experience managing stakeholder communications during incidents, including executive-level updates.
- Familiarity with continuity of operations (COOP) concepts and activation procedures.
- Ability to develop and maintain incident managemen...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:15
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Lead end-to-end incident management operations through the Command and Incident Center (CIC), ensuring timely detection, escalation, coordination, and resolution of incidents across enterprise systems.
- Oversee severity assessment, triage, and prioritization of incidents, ensuring appropriate response actions are initiated based on impact and criticality.
- Direct and facilitate incident bridge calls, coordinating internal teams, external vendors, and stakeholders through resolution of critical incidents.
- Manage real-time incident response activities, including escalation handling, coordination of technical resources, and activation of Continuity of Operations (COOP) procedures when required.
- Maintain accurate and timely incident records in ServiceNow, including status updates, resolution tracking, and communication logs.
- Lead stakeholder communications during incidents, providing clear, concise, and timely updates to leadership, customers, and impacted users.
- Conduct post-incident reviews and root cause analysis (RCA), documenting findings and driving corrective actions to prevent recurrence and improve service reliability.
- Collaborate with architecture and operations teams, including embedded architects, to identify process efficiencies and improve incident management workflows.
- Support development and continuous improvement of incident management processes, SOPs, and operational playbooks aligned with ITSM best practices.
- Participate in after-hours escalation support through a rotating on-call schedule, ensuring continuous coverage and response readiness.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
- 10+ years of experience in IT operations, incident management, or systems analysis roles, with demonstrated leadership in incident response.
- Demonstrated experience leading enterprise incident management operations, including severity assessment, escalation, and resolution coordination.
- Proven ability to manage and facilitate incident bridge calls involving multiple stakeholders (technical teams, vendors, and external partners).
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, reporting, and lifecycle management.
- Experience coordinating real-time incident response in mission-critical environments, including high-severity (Sev 1/Sev 2) incidents.
- Demonstrated experience conducting root cause analysis (RCA) and producing post-incident reports with actionable recommendations.
- Experience managing stakeholder communications during incidents, including executive-level updates.
- Familiarity with continuity of operations (COOP) concepts and activation procedures.
- Ability to develop and maintain incident managemen...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:15
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Lead end-to-end incident management operations through the Command and Incident Center (CIC), ensuring timely detection, escalation, coordination, and resolution of incidents across enterprise systems.
- Oversee severity assessment, triage, and prioritization of incidents, ensuring appropriate response actions are initiated based on impact and criticality.
- Direct and facilitate incident bridge calls, coordinating internal teams, external vendors, and stakeholders through resolution of critical incidents.
- Manage real-time incident response activities, including escalation handling, coordination of technical resources, and activation of Continuity of Operations (COOP) procedures when required.
- Maintain accurate and timely incident records in ServiceNow, including status updates, resolution tracking, and communication logs.
- Lead stakeholder communications during incidents, providing clear, concise, and timely updates to leadership, customers, and impacted users.
- Conduct post-incident reviews and root cause analysis (RCA), documenting findings and driving corrective actions to prevent recurrence and improve service reliability.
- Collaborate with architecture and operations teams, including embedded architects, to identify process efficiencies and improve incident management workflows.
- Support development and continuous improvement of incident management processes, SOPs, and operational playbooks aligned with ITSM best practices.
- Participate in after-hours escalation support through a rotating on-call schedule, ensuring continuous coverage and response readiness.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
- 10+ years of experience in IT operations, incident management, or systems analysis roles, with demonstrated leadership in incident response.
- Demonstrated experience leading enterprise incident management operations, including severity assessment, escalation, and resolution coordination.
- Proven ability to manage and facilitate incident bridge calls involving multiple stakeholders (technical teams, vendors, and external partners).
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, reporting, and lifecycle management.
- Experience coordinating real-time incident response in mission-critical environments, including high-severity (Sev 1/Sev 2) incidents.
- Demonstrated experience conducting root cause analysis (RCA) and producing post-incident reports with actionable recommendations.
- Experience managing stakeholder communications during incidents, including executive-level updates.
- Familiarity with continuity of operations (COOP) concepts and activation procedures.
- Ability to develop and maintain incident managemen...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:14
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#hbcucon #mard #marn #maxcorp #LI-Hybrid #ClinicalServices #HotJobs0707LI #HotJobs0707FB #HotJobs0707X #HotJobs0707TH #TrendingJobs #CoreHealth #C0reJobs
EEO Statement
Maximus is an equal oppor...
....Read more...
Type: Permanent Location: Worcester, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:13
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #LI-Hybrid
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disabil...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:13
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #LI-Hybrid
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disabil...
....Read more...
Type: Permanent Location: Nashua, US-NH
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:12
-
Essential Duties and Responsibilities:
- Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program.
- Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance.
- Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation.
- Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
- Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
- Collaborate with team members to provide expertise and support in resolving participant issues effectively.
- Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
- Share updates regarding outreach and engagement initiatives with project staff, facilitating effective communication.
- Identify and communicate barriers hindering customer engagement with the Provider, informing project staff promptly.
- Perform additional duties as directed by leadership to support program objectives.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Bachelor's degree in human services, social work, or related field from an accredited college or university OR four (4) years of experience in employment services or human services in a public or private organization
- A genuine passion for serving the community and making a positive impact
- Comfortable using computers and standard office tools in day-to-day work
- Enjoys collaborating with others and thrives in a fast-paced, team-oriented environment
- Preferred bilingual languages (Spanish, Arabic and Farsi)
- Willing to commit to 4 weeks of on-site training in our Anaheim office
- Willing to travel to alternate offices in Santa Ana or Laguna Hills at least once per week during training period for job shadowing
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Othe...
....Read more...
Type: Permanent Location: Santa Ana, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:11
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#hbcucon #mard #macarn #maxPriority #LI-Hybrid #marn #ClinicalServices #HotJobs0707LI #HotJobs0707FB #HotJobs0707X #HotJobs0707TH #TrendingJobs #CoreHealth #C0reJobs
EEO Statement
Maximus is an...
....Read more...
Type: Permanent Location: Fall River, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:11
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#hbcucon #macarn #marn #ClinicalServices #LI-Hybrid #maxPriority
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion...
....Read more...
Type: Permanent Location: Lawrence, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:10
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#hbcucon #mard #macarn #maxPriority #LI-Hybrid #marn #ClinicalServices #HotJobs0707LI #HotJobs0707FB #HotJobs0707X #HotJobs0707TH #TrendingJobs #c0rejobs #CoreHealth
EEO Statement
Maximus is an...
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Type: Permanent Location: New Bedford, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:10
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#hbcucon #macarn #marn #ClinicalServices #LI-Hybrid
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, n...
....Read more...
Type: Permanent Location: Lynn, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:09
-
SUMMARY This is an FP&A-first leadership role and a senior seat on the Finance leadership team, reporting to the VP, Finance & Organizational Excellence.
The core mandate is to analyze the business and translate it into insight that informs and improves operations: owning planning, forecasting, the monthly close from an FP&A lens, and the models that drive decisions across a multi-entity, multi-region company.
Building on that foundation, the Director supports the companys investor and lender relationships with rigorous analysis and materials, and brings capital-markets, corporate-development, and systems fluency to support the investor board relationship, contemplated transactions and related due diligence, and the finance-transformation roadmap.
The Director executes against the strategy and priorities set by the VP, Finance, mentors the FP&A team, and helps scale the function as the company grows.
ESSENTIAL DUTIES AND RESPONSIBILITIES Lead the annual operating plan; translate company strategy into financial plans, targets, and measurable KPIs.Own the recurring forecast and reforecast cycle, scenario and sensitivity analysis, and quarterly guidance.Define, track, and report key performance indicators and operating metrics, and partner with leaders to drive accountability and performance improvement.Understand and explain business performance, what happened, why, and what it means, and bring proactive insight to functional and operational leaders.Lead profitability and margin analysis across product service lines, regions, and customers, identifying trends, risks, and opportunities.Serve as a trusted business partner to PSL and department leaders, turning analysis into operational and commercial action.Build and maintain three-statement and decision-support models for planning, scenario analysis, and capital allocation.Lead capital-investment analysis: build business cases for capital expenditures, including fleet, evaluate returns, and track performance of investments against plan.Forecast cash flow, working capital, and liquidity; support management of the revolving credit facility and related covenant tracking and reporting.Prepare investor (Board) and lender reporting and materials in support of the investor narrative set by the VP, Finance, and ready leadership for investor and lender Q&A.Support the investor/lendor relationships and related inquiries and projects with capital-structure and capital-allocation analysis, modeling, and diligence.Support corporate-development and M&A analysis, valuation, and diligence in partnership with the Corporate Development lead.Own the monthly and quarterly close from an FP&A lens and the executive reporting package: flux and variance analysis, management narrative, and KPI reporting.Support execution of the finance-transformation roadmap (Vena, NetSuite integration, lakehouse reporting) in partnership with the Finance data and ADT functions, and drive automation and continuous improvement of FP&A pro...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:08
-
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve uncertainties and questions.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Communicates more complex information, using job experience to anticipate and proactively address related questions.
- Proficient typing skills
- Strong organizational and work prioritization abilities
- Consistently showcases a strong sense of urgency and performs well under pressure
- Fundamental computer proficiency in Windows and/or Mac
- Skilled in the use of Teams
- Office experience preferred
- Must work and reside within Texas
- Must reside in or within 70 miles of San Antonio, TX
- Must be able to work onsite during equipment training for half day and complete classroom and on-the-job training with no time missed.
- Availability to work any 8-hour shift Monday to Friday between office hours between 8am - 8pm
Home Office Requirements:
- Web camera is required for all Maximus and agency staff during training, meetings, or as requested by management with expectation of participation, adequate lighting and visibility
- Internet must be a traditional, wired high-speed connection such as cable or fiber
- Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
- Must be able disable modem firewalls to ensure proper VPN and product access
- High-speed internet service is required, with minimum of 20 Mbps download & 5 Mbps upload
- Must be able to connect your computer directly to your modem or router via ethernet cable
- Wi-Fi connections through cellular networks, mobile hotspots, fixed wireless, or satellite are not permitted
- Maximus will supply your computer equipment
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard t...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:08
-
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve uncertainties and questions.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Fluent proficiency in specified language required.
- Proficient typing skills
- Strong organizational and work prioritization abilities
- Consistently showcases a strong sense of urgency and performs well under pressure
- Fundamental computer proficiency in Windows and/or Mac
- Skilled in the use of Teams
- Office experience preferred
- Must work and reside within Texas
- Must reside in or within 70 miles of San Antonio, TX
- Must be able to work onsite during equipment training for half day and complete classroom and on-the-job training with no time missed.
- Availability to work any 8-hour shift Monday to Friday between office hours between 8am - 8pm
- Bilingual candidates must pass a bilingual assessment
Home Office Requirements:
- Web camera is required for all Maximus and agency staff during training, meetings, or as requested by management with expectation of participation, adequate lighting and visibility
- Internet must be a traditional, wired high-speed connection such as cable or fiber
- Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
- Must be able disable modem firewalls to ensure proper VPN and product access
- High-speed internet service is required, with minimum of 20 Mbps download & 5 Mbps upload
- Must be able to connect your computer directly to your modem or router via ethernet cable
- Wi-Fi connections through cellular networks, mobile hotspots, fixed wireless, or satellite are not permitted
- Maximus will supply your computer equipment
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:07
-
Essential Duties and Responsibilities:
- Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.
- Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers.
- Track, document, and record all customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Complete associated tasks and transactions according to established guidelines to ensure accuracy and completeness.
- Navigate multiple computer systems while interacting with customers and perform data entry accurately.
- Facilitate fulfillment of customer requests for materials via mail, email, or electronic delivery as appropriate.
- Transfer or refer customers to appropriate internal or external entities in accordance with established guidelines.
- Address customer inquiries and resolve routine issues to ensure appropriate actions or updates are completed.
- Escalate unresolved, complex, or sensitive issues or grievances to designated staff or departments for further investigation or resolution as needed.
- Facilitate translation or interpretation services for non English speaking customers according to procedures.
- Communicate with supervisors regarding potential needs, concerns, or issues impacting service delivery.
- Meet Quality Assurance (QA), productivity, and other key performance metrics.
- Attend required meetings and trainings and maintain up to date knowledge of all programs, systems, policies, and procedures.
- Perform other related duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be able to demonstrate logical problem-solving skills, capacity to multi-task, and proficiency to utilize the client approach to troubleshoot
-Proficient in managing repetitive and high-volume calls
- Proficient typing skills
- Consistently showcases a strong sense of urgency and performs well under pressure
- Strong organizational and work prioritization abilities
- Skilled in the use of Teams
- Fundamental computer proficiency in Windows and/or Mac
- Available to work any 8-hour shift Monday to Friday from 8:00 a.m.
to 6:30 p.m.
(Central Time)
Training Requirements:
- Must be able to work onsite first week of training
- Must be able to complete classroom and on-the-job training with no time missed
Required Guidelines for Remote Work Environment:
- Workspace must be quiet, free of distractions, and no background noise
- Workspace must be able to hold 2 monitors, laptop, keyboard, mouse, and docking station: Maximus will provide equipment
- Web camera is required ...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:06
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Managing daily performance against SLAs and KPIs across all customer contact channels.
- Coordinating staffing and workload distribution to support efficiency and service level targets.
- Partnering with Quality Assurance and Training teams to address quality issues, support targeted coaching and ensure consistent customer experience.
- Identify training needs and collaborating with Training teams to ensure staff maintain current knowledge of policies, procedures, and programs.
- Monitor operational trends, identify risks or bottlenecks, and escalating items as needed.
- Supporting implementation of process improvements, automation, and policy-driven changes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience managing call center operations in a Medicaid, eligibility, or government services environment.
- Demonstrated experience managing performance metrics, SLAs, and quality programs.
- Experience overseeing or coordinating omnichannel customer service operations.
- Strong people leadership, coaching, and escalation management skills.
- Familiarity with compliance-drive environments and continuous improvement practices.
- Must be willing and able to work onsite in Topeka, KS.
- Must be willing and able to accept an offer that is contingent upon award.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, co...
....Read more...
Type: Permanent Location: Topeka, US-KS
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:05
-
Join E&S Ring A Leader in Residential Property Management At E&S Ring Management, we manage apartment communities in some of Californias most sought-after neighborhoods.
With a legacy of excellence and a strong presence in vibrant communities, were proud to deliver high-quality living experiences and that starts with an exceptional team.
Were currently seeking anAccount Administratorfor one of our premier communities.
Job Overview: The Account Administrator is responsible for Yardi record keeping includingreceivables, collections, payables (in some cases), and move-out accounting for operations of theapartment community, managing to company objectives and property operating budget, with theprimary objectives of increasing the net operating income of the property and establishing apositive, productive working relationship with the property team members The AccountAdministrator will promote the company's Mission Statement and ensuring adherence to allrelevant policies and procedures, fostering an organizational culture aligned with corporate values.
What We Offer We believe a rewarding career includes more than just a paycheck.
When you join us, youll enjoy: A dynamic role where youll showcase yourAccount Administratorskills while contributing to process improvements.A collaborative, upbeat work environment that values positivity, professionalism, and team spirit.A comprehensive benefits package, including: Medical, Dental, Vision, and Life Insurance401(k) with Company MatchFlexible Spending AccountsPaid Vacation, Sick Leave, Personal Days & HolidaysTuition ReimbursementWellness Reimbursement What Youll Bring Minimum Experience/Training/Education: High school diploma or equivalent required.
College coursework inaccounting is desirable.12 years of experience in computerized accounting.Additional experience of 3+ years and advanced skills in spreadsheet management are preferred.Proficient in basic computer applications, including word processing andspreadsheets.
Yardi software experience is an asset.Strong organizational and multitasking skills, with the capacity to workindependently in a fast-paced environment.
Additional desired qualifications: Some college accounting classesYardi experience and 3+ years computerized accounting experience and spreadsheet Physical Requirements: Performs sedentary work.Requires use of telephones and computers.Must be able to climb stairs when entering Resident Services Offices.Occasionally requires lifting 20 pounds or less.Must be able to walk apartments, grounds, and docks (where applicable), including stepsand steep gangways.Must be able to drive to various property locations as needed.
Equipment and Tools Used: Computer, computer printer, telephone, fax machine, photocopier, calculator.
Your Responsibilities: Accounts Receivable Management: Daily posting of receivables, returned payments, late fees, and bank deposits inYardi.Monitor delinquent accounts, prepare collection documents, and handle move-out account...
....Read more...
Type: Permanent Location: Costa Mesa, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:03
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
- Maine State Based Marketplace (ME SBM) experience preferred.
- Must be willing and able to work 8:00am-5:00pm EST, Monday-Friday and weekends as needed.
- Must be willing and able to accept a Limited Service role.
- Must reside in the continental United States and be a US Citizen
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:02
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
- Maine State Based Marketplace (ME SBM) experience preferred.
- Must be willing and able to work 8:00am-5:00pm EST, Monday-Friday and weekends as needed.
- Must be willing and able to accept a Limited Service role.
- Must reside in the continental United States and be a US Citizen
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:01
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
- Maine State Based Marketplace (ME SBM) experience preferred.
- Must be willing and able to work 8:00am-5:00pm EST, Monday-Friday and weekends as needed.
- Must be willing and able to accept a Limited Service role.
- Must reside in the continental United States and be a US Citizen
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:00
-
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
- Maine State Based Marketplace (ME SBM) experience preferred.
- Must be willing and able to work 8:00am-5:00pm EST, Monday-Friday and weekends as needed.
- Must be willing and able to accept a Limited Service role.
- Must reside in the continental United States and be a US Citizen
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but ...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-04 09:39:00
