-
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference.
You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers.
While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Fraud at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products.
Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.
You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills.
You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
* Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
* Utilizes customer service expertise to interpret needs and deliver continuous insights
* Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
* Excels both independently and collaboratively, driving team success and achieving goals
* Follows all regulatory and departmental practices and procedures diligently
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
* Reading and speaking in both Spanish and English fluently is required for this role
* Communication, information gathering, and decision-making skills
* Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
* Ability to manage complex customer interactions using empathy, composure, and sound judgment
* Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
* Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
* Ability to solve problems and effectively present and explain solutions
* Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
* Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Developing ability to use data to understand issues and opportunities
* Develo...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:23
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Peoria, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:22
-
We are on the lookout for a talented Senior Associate to join our Commercial and Investment Banking Internal Audit team.
This is your opportunity to play a crucial role in enhancing our organization's governance and operational excellence!
As a Senior Associate on the Commercial Investment Banking Audit Team, you will lead all aspects of the audit lifecycle for the Securitized Products Group and Public Finance portfolio, including planning, fieldwork, reporting, validation and continuous monitoring.
The role is highly visible and also offers you exposure to senior executives outside of Internal Audit across the bank.
Job responsibilities
* Plan, execute and document audit reports, including risk assessments, audit planning, audit testing, control evaluation, report drafting and follow-up and verification of issue closure while ensuring audits are completed timely and within budget
* Work closely with global Audit colleagues in the early identification of emerging control issues and reporting them timely to Audit management and business stakeholders
* Recognize the confidential nature of Internal Audit communications and access to information; you must be disciplined in protecting the confidentiality and security of information in accordance with firm policy
* Partner with stakeholders, business management, other control groups (i.e.
risk management, compliance, fraud prevention), external auditors, and regulators establishing strong working relationships while maintaining independence
* Finalize audit findings and use judgment to provide an overall opinion on the control environment through developing recommendations to better internal controls
* Take ownership of self-development, including all assignments, to prepare for greater responsibilities and career development, and take initiative to seek out opportunity for continued learning
* Stay up to date with industry trends to identify opportunities for game changing innovations or strategic partnerships
Required qualifications, capabilities and skills
* 5+ years of internal or external auditing experience, or relevant business experience
* Bachelor's degree (or relevant financial services experience)
* Experience with internal audit methodology and applying concepts in audit delivery and execution
* Solid understanding of internal control concepts, with the ability to evaluate and determining the adequacy of controls by considering business and technology risks in an integrated manner
* Good interpersonal and influencing skills, with the ability to establish credibility and build strong partnerships with senior business and control partners
* Advanced analytical skills particularly in regard to assessing the probability and impact of an internal control weakness
* Adaptable to changing business priorities and ability to multitask in a constantly changing environment
Preferred qualifications, capabilities and skills
...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:21
-
Play a crucial role in transforming ideas into functional products, while navigating through complex challenges.
Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.
As a Product Delivery Associate in the HR Money Movement Team, you enable the release and sustainment of products and features by overcoming obstacles.
As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.
The Human Resources function at JPMorgan Chase embraces a product-driven way of working.
This allows us to function in a manner where we are fully organized around our customers to deliver personalized experiences throughout an employee or manager journey.
Our intention is to build products that our customers love and that work for our businesses.
The HR Product Organization sits within Corporate HR and plays an important role in driving our transformation.
The organization leads our efforts to identify outcomes, goals, and measures of success across all our products, applying agile principles, continuous discovery, and a common set of data architecture and delivery tools.
The HR Money Movement Team is seeking a highly effective and innovative person to be a part of the Global Pay team.
This role will play a key role in the continued innovation and sustainment of the Oracle HCM cloud application, related suite of applications, and business processes.
The role will be critical in defining the evolution of the platform, processes, and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide.
Job responsibilities
* Plays a key role in the continued innovation for payroll, Oracle HCM cloud application, related suite of applications, and business processes.
* Works with a diverse group of stakeholders to execute and implement the ongoing technology strategy that will enable the Global HR organization.
* Ensures the continued optimization and sustainment of the Oracle HCM cloud solution, ensuring the reliability, accuracy, and effectiveness of the platform and the end-to-end experience for our 260K+ employees globally.
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Experience with Oracle HCM pay and time platforms
* Able to multi-task, prioritize, and manage time efficiently
* Ability to collaborate in a team-oriented environment across teams
* Problem solving, problem identification, and reasoning skills.
Good judgement and decision-making skills.
* Good written and verbal communication skills.
* Exceptional analytical skills (e.g., root cause analysis).
Preferred qualifications
* Desire to innovate and improve processes.
JPMorganChase, one of the oldest financial in...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:20
-
Are you ready to help support and drive innovation and efficiency across Global Banking Technology.
As the Lead Technical Program Manager within the Commercial & Investment Bank, you will streamline program operations, promote financial discipline, and ensure clear, consistent messaging across the organization.
This role is ideal for a highly organized, clear communicating, detail-oriented professional with strong technical acumen and exceptional stakeholder management skills.
The successful candidate will streamline program operations, drive financial discipline, and ensure clear, consistent messaging across the organization.
Job responsibilities
* Develop, maintain, and deliver high-quality executive reports, dashboards, and presentations for senior leadership.
Synthesize complex program data into actionable insights for senior leadership.
* Oversee program budgets, track expenditures, and support financial planning and forecasting.
Ensure alignment with organizational financial goals and compliance with internal controls.
* Craft clear messages and compelling communications for internal and external audiences.
Support the Chief Business Technologist in preparing executive updates, announcements, and strategic messaging.
* Liaise between the Chief Business Technologist and key stakeholders, ensuring timely information flow and alignment on priorities.
* Streamline program management processes, identify operational efficiencies, and implement best practices to support the organizations initiatives.
* Monitor and track program risks and issues, escalate critical items, and support resolution efforts to minimize impact on business objectives.
* Plan, organize and facilitate key meetings, workshops, and events.
Prepare agendas, track action items, and ensure follow-through.
* Maintain accurate records of program activities, decisions, and communications.
Ensure documentation is accessible and up-to-date.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Exceptional communication skills with ability to tailor messaging to different audiences across all organizational levels
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
* Experience with budgets of $5M+ and complex vendor management with strong financial acumen in budget planning, forecasting, and variance analysis
* Thrives in fast-paced, high-pressure environments with competing priorities and tight deadlines
* Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
* Proficiency with project management tools, event technology platforms, and data analytics to dri...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:19
-
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager within the Consumer and Community Banking - Connected Commerce Tech, you will be responsible for planning for and tracking to our infrastructure budget.
Your role will involve leveraging your data analytics and leadership skills to share infrastructure actual and forecasted spends and to improve process and views across our organization.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Prepare and present project status reports, dashboards, and performance metrics to senior management and stakeholders.
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
* Effective communication and presentation skills for both business and technical audiences.
* Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.
* Adept at working in globally diverse teams across different time zones and forging relationships with key stakeholders and development teams.
* Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
* Strong analytical and problem-solving skills, with a keen attention to detail.
* Advanced experience in Microsoft Office Suite (Excel, PowerPoint, Project, Teams).
* Strong understanding of project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Confluence).
Preferred qualifications, capabilities, and skills
* Experience in public cloud infrastructure forecasting in a large organization.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:18
-
Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As an Experience Research Vice President in our Card portfolio focused on end-to-end customer experiences , you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
You will be at the forefront of working across our Card portfolio, while influencing innovative brand and co-brand card solutions that drive commerce and deliver unparalleled rewards.
Additionally, you will be responsible for helping set a vision for Card Services that boost our efficiency and effectiveness to serve our customers and partners.
You will also foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
* Scope and craft new research studies i ndependently and proactively based on understanding the business strategy, data analysis, and knowledge gaps, with the ability to adapt between rich studies and minimal viable research
* T ranslate insights into actionable recommendations that improve the user experience and meet the business need, and command the room through compelling storytelling to peers, stakeholders, and executives from multi-disciplinary backgrounds, inspiring all stakeholders towards "Aha!" moments
Required qualifications, capabilities, and skills
* 5+ years of experience o...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:17
-
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.
As a Technology Support Specialist in Corporate Data Center Services Team, you are a key part of a team that leverages best practices to support day-to-day technology activities.
Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm.
You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction.
Job responsibilities
* Provide basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures
* Utilize established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality
* Apply emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
* Contribute to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions
Required qualifications, capabilities, and skills
* Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support
* Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues
* Baseline knowledge of typical technology operational issues
* Ability to balance tasks while documenting outcomes
Preferred qualifications, capabilities, and skills
* Familiarity with troubleshooting techniques for hardware, software, and technology systems
* Capability to document issues, procedures, and root cause analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage,...
....Read more...
Type: Permanent Location: Broomfield, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:17
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Newport Beach, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:16
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Staten Island, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:14
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Oak Brook, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:13
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: McKinney, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:12
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Consumer and Community Banking technology - Deposits Platform, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience.
* Ability to code in at least one programming language along with experience maintaining a Cloud-base infrastructure
* Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
* Knowledge on observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
* Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
* Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
* Experience in Infrastructure automation and DevOps processes.
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies
* Exposure to cloud technologies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history s...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:11
-
The Payments organization is a motivated, forward-thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow.
We seek to transform customer experiences, simplify the ways we do business, and aim for product excellence.
We value controls, simplicity, and consistency in the capabilities and features we deliver.
As a Senior Product Associate in Connected Commerce on the Tokenization team, you will have a strong passion to provide superior customer experience and develop solutions that best meet customer needs.
Job responsibilities:
* Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
* Create simple, intuitive product experiences for complex data insights and workflows to help customers understand a proposed solution
* Provide Tokenization domain knowledge to the agile development team and facilitating workshops
* Work closely with the analytics team to track and curate actionable reports/metrics
* Work with Product Owners and other stakeholders to convert the business needs, initiatives into user stories and process flows for the development team and other stakeholders
* Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs
* Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready
Required qualifications, capabilities, and skills
* 3+ years of experience in product management, financial services, and digital.
* Passion for understanding customer needs and demonstrated ability to build digital products
* Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
* Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology, and design
* Strong understanding of product development using Agile / Scrum
* Bachelor's degree or equivalent work experience
Preferred qualifications, capabilities, and skills
* Experience in online payments including wallets and digital payment journeys
* Knowledge of Application Programming Interfaces and engineering practices
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package in...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:10
-
Join our Corporate Finance Analytics (CFA) team and help shape the financial strategy of a global leader in financial services.
In this role, you will gain a broad perspective on how our firm operates, develop expertise in financial analysis, and work directly with senior management on high-profile projects.
You will build critical thinking, project management, and communication skills, while collaborating with teams across the firm.
This is an opportunity to grow your career and make a meaningful impact.
As a Revenue Analytics Associate within the Corporate Finance Analytics team, you will provide financial analysis and insights to support senior management's decision-making on strategic matters and issues.
You will collaborate with business units and functions across the firm, gaining exposure to senior leaders and the broader financial services industry.
Your work will help drive key projects, competitor analysis, and financial reporting that shape our business strategy.
Job responsibilities
* Analyze the firm's financial performance, focusing on balance sheet, net interest income, and noninterest revenue.
* Analyze business drivers across varying economic scenarios for the entire Firm and four major lines of business, coordinating with key business leaders and partners
* Articulate revenue drivers to senior finance management, including the Director of FP&A and Firm CFO, playing a vital and accountable role
* Lead ad hoc net interest income and balance sheet analysis to assist the Investor Relations team in addressing investor inquiries
* Support preparation for external and internal events/conferences, such as Investor Day, OCFO Offsite, and Senior Leaders Conference
* Manage weekly and/or monthly firmwide financial reporting, along with ad hoc reporting requests from senior management
* Create PowerPoint presentations for senior management, including ad hoc analysis, townhall presentations, and other BAU reporting
* Complete ad hoc projects and analysis for high-priority and topical matters and issues for senior management
Required qualifications, capabilities and skills
* Minimum 2 years professional experience, in planning and analysis, investor relations, corporate finance
* Advanced PowerPoint and Excel skills
* Strong analytical, creative thinking and problem solving skills
* Strong verbal and written communication skills, with the ability to articulate complex matters and issues clearly
* Inquisitive, enthusiastic and diligent, and capable of challenging peers
* Highly motivated and able to thrive and think clearly under pressure and tight deadlines
* Ability to multi-task and navigate an unstructured environment
* Team player with the ability to be respected as a trusted partner for the Business, Finance, and FP&A Teams
* Integrity in handling highly sensitive and confidential information
Preferred qualifications, capabilities and skills
...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:09
-
Analyst Job Description Example:
We are seeking a highly skilled and experienced Investment Banking Analyst to join our dynamic Media & Communications Investment Banking team, offering an exceptional opportunity to contribute to high-profile transactions and drive growth within a leading financial institution.
Job Summary
As an Analyst in the Investment Banking Division, you will be a key player in the execution of the firm's business.
You will work with expert professionals at the heart of a leading global investment bank.
Senior bankers will get to know you - both as a person and as a valued member of a winning team.
You will experience training, hands-on learning opportunities, continuous mentoring and feedback, and numerous development opportunities.
You will use your related experience to contribute to the firm's M&A execution and capital raising capabilities while helping build J.P.
Morgan's franchise and reputation in the marketplace.
You will develop strong functional skills in the major areas of investment banking and become a senior client executive who is capable of generating and executing your own transactions.
Joining here means you'll become part of our inclusive teams and culture, unified by the firm's mission and commitment to success.
Job Responsibilities
* Execute transactions: support due diligence, document preparation, negotiation etc and liaising with relevant counterpart at the client/other advisers (accounting, legal, etc)
* Working with J.P.
Morgan product and sector teams
* Building and using complex financial models, completing valuation and analytical exercises
* Drafting presentation materials, management presentations, Board materials, Memorandums, and other presentation materials for use in M&A and capital markets transactions or strategic client dialogue Keeping abreast of key market developments and establishing knowledge of the target client base and relevant market dynamics
Required qualifications, capabilities, and skills
* Must be licensed; SIE, Series 63, and Series 79
* Prior work experience in an investment banking front office, or related, role.
* Strong accounting, finance, quantitative and business writing skills.
* A well-rounded academic background from a top tier educational institution.
* Understanding of the transaction cycle and the steps in the process and is execution oriented.
* Impeccable communication skills with the ability to effectively interact with senior professionals, clients and key stakeholders in other line of business.
* Self-directed, highly motivated, and able to work independently
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment ban...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:08
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Saint Anthony, US-MN
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:07
-
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other informatio...
....Read more...
Type: Permanent Location: Vancouver, US-WA
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:06
-
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As the Structured Working Capital Global Product Lead within Trade & Working Capital, you will have global accountability and ownership for product strategy, P&L and end to end product delivery.
You will leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Trade & Working Capital ("TW&C") is a division of J.P.
Morgan Payments.
TW&C connects counterparties with market-leading Supply Chain Finance, Receivables Finance, Inventory Finance, Contract Monetization, Commodity Trade Finance, Working Capital Lending, Export Agency Finance (EAF), and Traditional Trade solutions.
Structured Working Capital is part of (T&WC) and includes Receivables Finance, Contract Monetization, Commodity Trade Finance and Inventory Finance.
Job responsibilities
* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets; Owns product performance and is accountable for investing in enhancements to achieve business objectives; Oversee business continuity resiliency plans
* Leads the entire product life cycle through planning, execution, commercialization, and future development by continuously adapting, developing new products and methodologies, managing risks, monitor and report on product exceptions and achieving business targets like cost, features, reusability, and reliability to support growth
* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Manages product level P&L, balance sheet, RWA and capital, including planning and forecasting, forecasting management and reconciliation
* Ensure readiness for OCC and Audit; engage with Audit/Trade Controls
* Serve as the key point of connection with regulators and local governance bodies
* Ensure products have obtained required regulatory, controls, and compliance signoff prior to launch
* Manage Third Party Oversight (TPO) process and TPO relationship management
* Ensures understanding of the client and regional market, and emerging trends to identify gaps and opportunities; research market dynamics and competitor landscape and identify opportunities for product differentiation
* Partners with Technology and Product Delivery to deliver a competitive digital platform strategy
* Manages product level governance and risk and control environment, including product approvals and renewals and cross functional collaboration with Risk, Legal, and Compliance
Requir...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:05
-
Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Job Summary
As a Senior Associate on the Commercial & Investment Banking Reputation Risk Team, you provide timely review and assessment of client or prospect matters before transactions are executed, and help safeguard the reputation of JPMorgan Chase.
You work closely with colleagues across Commercial & Investment Banking, Business Banking, and Asset Wealth Management Reputation Risk Offices to address cross-line of business issues.
You help us manage risk and contribute to a dynamic, collaborative environment with frequent opportunities to learn and grow.
Job Responsibilities
* Ensure timely review and execution of significant client and prospect information related to live transactions.
* Develop impactful, in-depth presentation decks for executive management.
* Provide support across a broad array of projects and escalations, especially the team's pipeline of work in-process.
* Analyze and synthesize data to inform risk assessments.
* Communicate findings clearly and concisely in written and verbal formats.
* Manage competing priorities and deadlines with strong organizational skills.
* Demonstrate initiative and self-direction in a fast-paced environment.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree.
* Minimum 3 years of experience in financial services, risk management, compliance, or legal.
* Strong data mining, management, and analytical skills.
* Proficiency in Microsoft PowerPoint, Excel, and SharePoint.
* Clear and concise written and verbal communication skills.
* Excellent interpersonal skills and ability to build strong partnerships.
* Strong organizational and project management skills.
* Ability to manage competing priorities under tight deadlines.
* Intellectual curiosity and proven ability to learn quickly.
* Ability to pivot across diverse topics and issues.
* High degree of initiative and ability to work well under pressure.
Preferred Qualifications, Capabilities, and Skills
* Previous reputation risk or credit risk experience.
* Experience supporting executive management.
* Familiarity with cross-Line of Business collaboration.
* Advanced data analysis skills.
* Experience in a fast-paced, dynamic environment.
* Strong problem-solving abilities.
* Demonstrated adaptability to new topics and challenges.
JPMorganChase, one of the oldest financial institutions, offers inn...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:04
-
Join our team to play a crucial role in managing collateral perfection for secured loans.
Apply today to be part of a team that values precision and impact!
Job Summary:
As a Collateral Perfection Specialist in the Real Estate Team, you will ensure the lien on collateral is accurately managed and documented.
You will support Business Banking, Commercial & Investment Banking, and the Commercial Term Lending portfolio by reviewing collateral files, preparing legal documentation, and assisting internal departments with collateral disposition.
Job Responsibilities:
* Research and obtain outstanding recorded loan documents via phone/email contact with third parties.
* Conduct quality reviews of recorded loan documents to ensure accuracy and lien position.
* Obtain and review outstanding title policies for accuracy and lien position.
* Perform notary duties.
* Conduct collateral file reviews and prepare/mark-up schedules, including for loan Consolidation Extension Modification Agreements (CEMAs).
* Prepare commercial loan documents accurately and with high attention to detail.
* Provide back-up support for peers.
* Participate in projects and working groups as required.
* Understand and follow Bank policy and established procedures.
* Meet or exceed established Service Level Agreements.
* Perform other duties as needed and assigned.
Required Qualifications, Capabilities, and Skills:
* 5 years of loan operations experience in a banking or financial services industry.
* Experience reading, interpreting, and/or preparing real estate legal loan documents.
* Detail-oriented with a methodical approach to tasks.
* Customer service oriented with strong communication skills.
* Team-oriented and technologically adept.
* Strong organizational, time management, and prioritization skills.
* Must be willing to interact verbally and in writing with third parties professionally.
* Must be able to lift 30LBs (collateral files/boxes).
* Must be (or be able to become) a Notary.
Preferred Qualifications, Capabilities, and Skills:
* Experience with commercial real estate legal loan documents.
* Understanding of Consolidation Extension Modification Agreements (CEMAs).
* Production-oriented with a quality focus.
* Critical and independent thinking skills.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in el...
....Read more...
Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:04
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:03
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:02
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:01
-
Are you passionate about turning data into decisive action? Drive impactful HR product decisions with advanced analytics and actionable insights.
Transform complex data into clear strategies that elevate performance and efficiency.
Collaborate across teams to deliver innovative, scalable solutions that shape the future of HR.
As our VP, HR Product Analytics & Reporting, you'll play a pivotal role in informing our HR product roadmap and measuring product success.
You'll deliver analytics solutions that uncover trends, evaluate performance, and provide actionable insights to guide product decisions.
If you thrive on solving complex problems and driving business impact through data, this is your opportunity to make a visible difference.
Job Responsibilities :
* Develop and refine product success metrics, translating data into clear, actionable insights for HR and business leaders.
* Conduct deep-dive analyses to uncover trends, identify opportunities, and address challenges within HR products and processes.
* Combine and harmonize data from multiple sources-including Oracle HCM or similar HRIS platforms-using Databricks and Alteryx to support robust analytics and reporting.
* Streamline and automate data workflows to improve accuracy, efficiency, and scalability of analytics solutions.
* Collaborate with HR, Finance, IT, product, UX, and engineering teams to understand needs, solve problems, and deliver impactful analytics.
* Ensure data accuracy, integrity, and confidentiality in all analytics and reporting activities.
* Proactively identify areas for innovation, resolve friction points, and share best practices across teams.
* Present complex analyses and recommendations to senior stakeholders in a clear, compelling, and actionable manner.
Required qualifications, capabilities, and skills :
* Bachelor's degree in Business Analytics, Human Resources, Data Science, Information Systems, Statistics, or a related field;
* 7+ years of progressive experience in digital analytics, business intelligence, HRIS administration, or advanced analytics within a product-focused environment.
* Hands-on experience with Tableau, Qlik, Sigma Computing, Alteryx, Databricks, and experience with Oracle HCM or a comparable HRIS platform.
* Strong understanding of modern data stack architectures and web/mobile product development.
* Advanced project management skills, with experience in agile methodologies and product lifecycle management.
* Proven ability to define, deliver, and communicate product success metrics and performance narratives to executive audiences.
* Exceptional analytical, problem-solving, and critical thinking abilities with attention to detail.
* Excellent written and verbal communication skills, with a customer-centric and collaborative approach.
* Knowledge of data privacy, confidentiality, security, and compliance requirements.
Preferred qualification, capabi...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-13 08:22:00
