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The successful candidate will manage a team with a broad remit over the Firm's ~$1.7T wholesale lending exposure and $1.4 wholesale deposit balances.
Job Summary
As a Wholesale Lending and Deposits Firmwide External Reporting Controller within JPMorgan Chase, you will specialize in our product line and oversee the entire process of report production for external filings.
Your responsibilities will encompass managing data from its initial capture to its final use for reporting, while ensuring stringent data quality controls are in place.
You will spearhead a team responsible for the company's significant wholesale lending exposure and deposit balances, and will be held accountable for the external reporting of loans and deposits.
This role provides a unique opportunity to leverage advanced technologies for problem-solving and productivity enhancement.
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Job Responsibilities:
* Manage a team overseeing the firm's ~$1.7T wholesale lending exposure and $1.4T wholesale deposit balances.
* Manage end-to-end accountability of external reporting of loans and deposits, impacting filings such as Y-14Q, Y-9C, Call, SEC, CRA, FDIC 370, FRB pledge programs, etc.
* Assess impact of changes to external reporting, including adoption of new technology like cloud-based reporting infrastructure.
* Manage reporting responsibilities in accordance with the FDIC Loss Share Agreement related to the acquisition of First Republic.
* Manage regulatory exam management.
* Manage and prioritize data quality issues impacting wholesale loans and deposits.
* Lead strategic transformation agenda for wholesale loans external reporting, coordinating with Credit Risk, Operations, and Technology teams.
* Provide system-level support to Wholesale Lending Services (WLS) to ensure operational processes and changes adhere to regulatory instructions.
Required qualifications, capabilities and skills:
* Ability to develop, motivate, and retain a high-performing team in a rapidly changing environment.
* Ability to build partnerships at senior levels across functions to drive decision making across the firm.
* Ability to represent the firm through engagement with regulators and other external parties.
* Ability to develop and lead an exam-ready team during regulatory exams.
* Knowledge of loan classification and relevant regulatory instructions pertaining to loans and deposits.
* Ability to leverage advanced technologies for problem-solving and enhancing productivity, including development and use of LLMs.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial tran...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:34
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate Sector's Cloud Foundational Services, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) - Bash, GIT, Python
* Experience with Go , Kubernets and Terraform
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Practical cloud experience with Public Clouds such as AWS, Azure and Google.
Preferred qualifications, capabilities, and skills
* Certifications in target areas: AWS, Terraform and Kubernetes are desirable
* Working knowledge of IP networking, Routing, and DNS is preferred
* In-depth knowledge of the financial services industry and their IT systems
* Experience in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile,...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Newtonville, US-MA
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:32
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Fusion Data Management, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Contributes meaningfully to the analysis, design, quality control, and documentation for private assets, loans and pricing data
* Serves as a key leader in production ideation, management, requirements gathering, vendor engagement and roadmap execution
* Documents and maintain clear product requirements that will act as a guide for business and technical teams to build, launch and market products
* Collaborates cross-functionally with multiple lines of business (Sales, Client Solutions, Engineering, Product, Data Science)
* Serves as a trusted advisor for Sales and Client Solution teams to lean on and establish long-term partnerships
* Identifies expansion opportunities through market research and customer interactions to develop strategies that align with business objectives
* Monitors industry trends and competitor landscape
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Demonstrated prior experience working with data management offerings, focusing on Bank Loans, Syndicated, Private Credit
* Excellent business presentation, writing and verbal communication skills
* Proven expertise in lead...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:29
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Offers & Shopping is dedicated to driving measurable outcomes for brands and delivering real benefits to our customers.
Our ad solutions leverage our strong merchant relationships, our 65 million customer base, and industry-leading customer insights to find, attract, and engage intended audiences throughout their shopping journeys.
Our goal is to be the first place consumers visit in their shopping journey, where they browse and ultimately make a purchase because of Chase's unparalleled recommendations, relevant content, ease of use, and best-in-market offers.
As a Senior Associate, Lifestyle Experiential within Offers & Shopping, you will play a pivotal role in conceptualizing and executing events for Card and Connected Commerce B2B and B2C events for the Chase Offers & Shopping lines of business.
This position sits within the Card and Connected Commerce Lifestyle Experiential team, a key business within Chase's Consumer & Community Banking group.
This position will work closely with the Chase Offers and Shopping product teams to produce best in class events that align to the product team's strategy.
Job Responsibilities
* Manage all aspects (end to end) of experiential activations for Chase Media Solutions, Chase Offers, Zelle and Paze, the businesses that make up the Chase Offers & Shopping team
* Coordinate with internal stakeholders and external agencies to execute on-site, in-person experiences
* Partner with the Chase Media Solutions line of business, brand, marketing, and controls teams throughout the event lifecycle
* Lead onsite activation in partnership with key agency partners
* Ensure development of event survey's, creating and delivering readout of key performance indicators for events
Required Qualifications, Capabilities, and Skills
* 2+ Years' B2B and/or B2C event experience
* Results-oriented with strong problem-solving skills
* Organized, thinks strategically and executes flawlessly
* Strong project management skills
* Be innovative and resourceful-articulate and execute ideas that will enhance event execution rivaling our competition and delivering on product strategy
* Possess strong relationship skills and ability to lead through strong collaboration
* Have a proven ability to promote a strong control environment, while appropriately delivering what's best for the customer
* Be able to succeed in a fast paced, fluid environment with tight deadlines
* Collaborate effectively with management and cross-functional teams, while building strong relationships and being a team player
#CMSO&S
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solu...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:28
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Play a crucial role in transforming ideas into functional products, while navigating through complex challenges.
Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.
As a Product Delivery Associate in Identity and Access Management, you enable the release of products and features by overcoming obstacles.
As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.
Job responsibilities
* Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
* Contributes to change management activities across functional partners and documents adherence to the firm's risk, controls, compliance, and regulatory requirements
* Documents blockers and impediments to aid with dependency management and resource availability
* Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
* Writes the requirements, epics, and user stories to support product development
* Works with technical and non-technical stakeholders and the team to specify epics and stories with sufficient discussion and acceptance criteria to ensure successful delivery
* Organizes work estimates at various levels of granularity to set delivery expectations appropriately and allow informed prioritization
* Updates stakeholders with timely progress reports, highlighting successes and delivery risks (and mitigation strategies identified)
* Provides support for incident escalation - directing resource and effort as required
* Assists in process improvement through constant review both internally and with partner department
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
* Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
* Exposure to operational management and change readiness workstreams
* Developing knowledge of data analytics and data literacy
* Expertise in Identity & Access Management and/or Technology Risk Management
* Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc.
* Excellent verbal and written skills are critical, to include translating technical and complex concepts/solutions into business friendly proposals
* Proven experience with Agile development methodologies
* General knowledge of financial services concepts and products
* Solid interpersonal skills to manage relati...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:27
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Job Summary
JP Morgan's US Inflation trading team is part of one of the top Interest Rates Trading businesses on Wall Street.
Job Description
As an Inflation Trading Analyst within the Americas Rates team, you will collaborate with industry-leading professionals to guide and execute transactions for a diverse range of institutional clients, including banks, fund managers, pension funds, insurance companies, and hedge funds.
You will gain insights into the movement of capital from the world's most significant institutional investors to its most notable borrowers and issuers.
You will benefit from comprehensive training, practical learning experiences, ongoing mentorship and feedback, as well as numerous development opportunities, all designed to help you progress towards your career objectives.
Job Responsibilities
* Core daily responsibilities include booking trades, maintaining spreadsheets, reporting and reconciling risk and P&L.
* Overtime the role will expand to helping manage risk, liquidity and exposure of the trading desk
* Tracking and reviewing valuation reports and analysis will be expected, in addition to expanding tools on the desk
* Track market developments and monitor trading systems in order to give sales and clients accurate product and flow information
* Bring a collaborative approach working with our business partners in sales to provide comprehensive client coverage across the platform.
Required qualifications, capabilities, and skills:
* Bachelor's degree in Finance, Economics, Engineering, Math or related quantitative field
* Someone who thrives on the challenge
* Good understanding of macro drivers in the rates market
* Superior time management skills required and ability to manage live transactions and daily tasks in high pressure markets
* Maturity and the ability to succeed in a dynamic, fast-paced and open environment, and take direct feedback well
Preferred qualifications, capabilities and skills:
* Excel skills required, python skills a strong plus.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefit...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Payson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:25
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Join JPMorgan Chase and be at the forefront of risk management and compliance.
As a key player in our team, you will help shape the future of our business by anticipating risks and solving real-world challenges.
Our culture thrives on innovation, challenging norms, and striving for excellence.
This role offers a unique opportunity to make a significant impact on our company, customers, and communities.
Job summary:
As a Managing Director, Chief Credit Officer in the Asset and Wealth Management Credit Risk team, you will play a pivotal role in managing risk and supporting the JPM Wealth Management business.
You will lead the risk management process, analyze credit risk, and monitor portfolio performance.
This position offers a challenging and rewarding opportunity to leverage your expertise and make a significant impact on a dynamic team.
Job responsibilities:
* Take ownership of the approval process for new loans, modifications, risk grades, and annual reviews while managing and developing junior Credit Officers and Analysts.
* Provide recommendations to business partners and senior management during the prescreen, structuring, and approval-to-pitch process.
* Guide complex structuring and loan negotiation with expert judgment throughout the loan closing and monitoring process.
* Ensure compliance with the firm's risk management and control policies and lead 3rd line of defense and external regulatory reviews of the portfolio.
* Utilize credit authority throughout the loan origination and monitoring phases.
* Monitor industry and economic trends to identify potential risks and elevate issues to Senior Management.
* Collaborate in periodic portfolio reviews with Senior Management.
* Oversee ad hoc risk-related projects and workflows.
* Drive efficiency through automation and embrace new technologies.
* Communicate with external and internal stakeholders..
* Contribute to various AWM and CCB Committees and Forums as a voting member or IRM partner.
Required qualifications, capabilities, and skills:
* Master's or Bachelor's degree required.
* 15+ years in a banking or credit role with a track record of exceeding performance expectations.
* Proven skills in loan structuring, complex finance structures, negotiating, credit analysis, and portfolio management.
* Advanced knowledge of the high net worth industry and financial markets.
* Superior understanding of market dynamics and economic drivers.
* Outstanding professional reputation and integrity.
* Strong leadership skills and ability to manage and train a team.
* Strong presentation, business writing, and communication skills.
Preferred qualifications, capabilities, and skills:
* Experience with high net worth lending and capital markets.
* Familiarity with innovative technologies in risk management.
* Ability to drive strategic initiatives and projects.
* Experience in regulator...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:25
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You are a strategic and analytical thinker, passionate about optimizing ways products are delivered.
You have found the right team.
As a Product Delivery Manager in Interchange and Network Fee Issue Management you work to enhance and optimize the way products are delivered to customers.
As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
As a member of the Interchange and Fee Support team, you will be accountable for managing large scale programs that will help ensure our clients setup and day to day processing are achieving optimal cost of payments.
This job will require a strong knowledge of controls.
Your duties will include providing data-driven strategic insights that help our clients manage cost of payments and ensuring that their billing is accurate.
This includes managing topics such as network fees, rules, new products, interchange, and merchant cost management for network fees.
You will also partner across the firm on strategic initiatives that directly drive cost improvements.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Participating in large scale initiatives that delve into researching and remediating issues with data or client setups that drive negative client experiences with their cost of payments
* Influencing and providing knowledge of our partners across the firm as it relates to managing network interchange and fee information
* Validating data; Identifying underlying causes of data discrepancies
* Overseeing the governance for correct pricing and billing of interchange and payment brand fees
* Identifying control gaps and implementing improvements to existing controls and/or adding new controls
* Managing oversight of audits in our environment
* Articulating insights to senior management, operations leadership and field teams
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Demonstrated ability to execute operational management and change readiness activities
* Strong understanding of delivery and a proven track record of implementing continuous improvement processes
* Experience in product or platform-wide release management, in addition to deployment processes and strateg...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:23
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abi...
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Type: Permanent Location: Newburyport, US-MA
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:22
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Shape the future of employee experiences by leading the UX design of agentic AI experiences that support our 300,000+ employees.
As a Vice President Experience Design on the Employee Experience team you will play a pivotal role in shaping the user experience across our self-service products.
Leveraging your deep knowledge of design, AI, and research practices you will lead strategically important initiatives to develop innovative agentic solutions that solve complex user problems and align with business requirements and needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall user experience.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in user experience design or similar roles
* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
* Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
* Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
* Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
* Expertise with Figma
Preferred qualifications, capabilities, and skills
* Design leadership or managerial experience
* Experience with agentic systems and designing GenAI tools
* Conversational design experience
* Experience working on early stage or z...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:21
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Software Engineer III UI/UX developer at JPMorgan Chase within the Consumer & Community Banking Data Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a UI/UX Developer, you will play a key role in designing and developing user interfaces for our web applications, ensuring they are intuitive, engaging, and aligned with our business objectives.
You will collaborate with cross-location teams to deliver high-quality digital experiences that meet both user needs and business goals.
Job Responsibilities:
* Design and develop responsive user interfaces for web applications using JavaScript and modern frameworks such as React or Angular.
* Design with UX with other UI developers to translate design concepts into interactive and responsive user interfaces.
* Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
* Write clean, maintainable, and efficient code while adhering to best practices and coding standards.
* Conduct code reviews and provide mentorship to junior developers to foster a culture of continuous improvement.
* Stay up-to-date with the latest industry trends and technologies to ensure our applications remain at the forefront of innovation.
* Troubleshoot and resolve front-end issues and bugs in a timely manner.
* Work closely with backend developers to integrate APIs and ensure seamless data flow between the front-end and back-end systems.
* Contribute to a team culture of diversity, equity, inclusion, and respect.
Required Qualifications, Capabilities, and Skills:
* Formal training or certification on software engineering concepts and 3+ years applied experience.
* Proven experience as a UI Developer, with a strong portfolio showcasing your work.
* Proven experience as a UX designer, with a strong portfolio showcasing your work.
* Proficiency in JavaScript and experience with at least one modern JavaScript framework, such as React.
* Working knowledge of Material UI .
* Solid understanding of Figma or similar tool for creating interactive wireframes.
* Solid understanding of HTML5, CSS3, and responsive design principles.
* Experience with version control systems, such as Git.
* Strong problem-solving skills and attention to detail.
* Excellent communication and collaboration skills.
* Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications, Capabilities, and Skills:
* Experience with state management libraries such as Redux or Context API.
* Familiarity with front-end build tools and package managers, such as Webpack, Babel, and npm/yarn.
* Knowledge of tes...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:19
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Join the exciting Global Bank in an opportunity to work closely with Product and Technology teams within Global Banking, establishing yourself as a trusted advisor.
As a Global Banking Finance & Business Manager, Vice President within our Product and Technology teams, you will partner with Chief Business Technologists and Product Owners to drive strategic decisions impacting governance, budget, and overall direction.
Be part of a dynamic and evolving group, contributing to financial planning, resource management, and program governance.
This role requires strong relationship management skills, deep financial knowledge, and the ability to analyze and simplify large data sets to effectively communicate financial insights via business reviews and executive-level presentations.
Job responsibilities
* Establish yourself as the trusted Business Management advisor to Product and Technology leadership
* Lead data-driven analyses to provide transparency and enable decision-making
* Create and present decks to leadership that clearly articulate the financial story and provide insights on financial management activities and trends in coordination with Business Management Heads
* Assist in the annual budgeting process for assigned organizations; including resource capacity alignment, vendor forecasts, and ensuring strict governance of deliverables and transparency of financials
* Manage and ensure the project portfolio system (Pi) is in synch with the financial system (P&L).
Understands nuances of balancing the two systems and proactively addresses deviations from one system to the other
* Understand how the client's aligned products allocate out to LOB and sub-LOBs
* Adhere to the product taxonomy ensuring all expenses are aligned accurately.
Manages and adjust any impact to historical reporting based on taxonomy changes
* Action all necessary items during month-end to ensure a proper close in conjunction with finance; including allocations, application total cost of ownership, timesheet booking, vendor mapping, and capacity alignment
Required qualifications, capabilities and skills
* Bachelor's degree in Business, Finance, Economics, or a related field
* 6+ years of experience in business management and/or finance
* Proven expertise in financial management, planning, and analysis within a technology or product organization
* Exceptional written and verbal communication skills, with the ability to tailor messages to diverse audiences
* Advanced Excel skills for synthesizing large data sets and presenting conclusions concisely in PowerPoint
* Strong business acumen and strategic mindset to unpack complex problems, develop solutions, and manage execution
* Excellent communication and presentation skills, capable of creating clear, concise materials for senior-level audiences
* Team-oriented with the ability to build strong partnerships
* Proficiency in structuring and s...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:18
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or...
....Read more...
Type: Permanent Location: Seal Beach, US-CA
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:17
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Bowie, US-MD
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:16
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As part of Legal Department, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Legal Department is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Corporate Governance Vice President, Assistant General Counsel within the Corporate Governance Practice Group, you will work closely with senior management and senior attorneys to advise on corporate governance matters including with respect to the Board's Corporate Governance & Nominating Committee and the Firm's proxy statement and annual meeting of shareholders.
The role includes interaction with various executive-level internal clients across lines of business and corporate functions and offers significant opportunities for learning and professional development.
The Legal Department at JPMorgan Chase & Co.
manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job responsibilities:
* Provide legal support for the Corporate Governance & Nominating Committee of the JPMorgan Chase & Co.
Board of Directors, including performing relevant research and drafting meeting materials and minutes
* Provide legal support on various matters of corporate governance, supervision, regulatory reporting, industry developments, benchmarking, director recruitment and succession planning, qualifications for Board and Committee service (including director independence and committee requirements, Clayton Act Section 8 considerations and the Depository Institution Management Interlocks Act (DIMIA)), Board and Committee self-assessments, director compensation, shareholder activism, etc.
* Advise on the Board's fiduciary duties under Delaware and federal law
* Provide expert legal advice on Reg.
S-K and other disclosure requirements in connection with the annual proxy statement and shareholder proposals, and draft portions of the proxy statement, including with respect to the election of directors and corporate governance matters and responses to shareholder proposals
* Participate in the SEC no-action process for shareholder proposals, including working closely with outside counsel and internal subje...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:15
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking - One Chase Experience team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a senior engineer in the team, you would be acting as the design authority and the mentor to Junior engineers through helping them out with technical issues and enforcing best practices.
Furthermore, you would have an opportunity to lead the strategic initiative to migrate the existing app over from the Legacy platform to the modern platform/framework.
Job responsibilities
* Maintain existing Java microservice/Python batch application and create new microservice/Python batch application base on the business requirements
* Convert batch processes that is built with Java Spark to Python/Python Spark
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Move application running on on-premise private cloud to AWS.
Provide knowledge transfer on this effort to other engineers so the whole team can support apps running on AWS
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
* Conduct code reviews on code changes done by junior engineers and provide feedbacks on the changes needed so that engineers get educated
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in either Java (Spring Boot) or Python
* Experience in developing, debugging, and maintaining code in a large corporate environment with either Java or Python and database querying languages
* Solid understanding of agile methodologies and CI/CD
* Experience in developing and maintaining scalable microservice or batch application
* Demonstrates proficiency in AWS or any other cloud technology
* Working knowledge on Kafka or any other event d...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:13
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
....Read more...
Type: Permanent Location: Saint Johns, US-FL
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:12
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Huntington, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:11
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Join our dynamic team to advance agile methodologies, fostering innovation and high-quality solution delivery in a collaborative environment.
As an Agility Senior Associate in Corporate Investment Bank Healthcare Payments, you will contribute to the team by guiding and supporting solution delivery teams in adopting and adapting agile practices throughout the product development lifecycle.
Leveraging your advanced knowledge of agile principles you will facilitate group discussions, decision-making processes, and collaborative activities to build continuous improvement and high performance.
Your expertise in coaching, communication, and leadership will enable you to effectively manage complex projects, foster a culture of innovation, and enable the successful delivery of high-quality solutions.
Job responsibilities
* Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance
* Facilitates scrum events including but not limited to daily scrum, refinement, planning, review, and retrospective
* Assists teams in resolving impediments regardless of where they are in the organization
* Builds productive relationships amongst the team and follows through on commitments to gain trust and respect
* Leads and coaches the benefits of working in an agile manner, including agile practices, events, and techniques to all employees within span of influence
* Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
* Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals
* Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development life
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices
* Demonstrate a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices
* Demonstrate proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals
* Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and
* Sound understanding of Scaling framework such as SAFe and various other Agile frameworks such as Scrum, Kanban
* Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance
Preferred qualifications, capabilities...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:10
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Newport Beach, US-CA
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:09
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:08
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Glen Oaks, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-14 10:03:07