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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:32
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:32
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:30
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:29
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:28
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:26
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:26
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:25
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Bangor, US-ME
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:23
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:23
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:22
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:20
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:20
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:18
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:17
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:16
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:15
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Bowling Green, US-KY
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:14
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:13
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:12
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:11
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:10
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:08
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £23,400
London: £25,643
* Provides a single point of contact for customers' enquiries.
* Takes ownership & responsibility for calls - from initial contact, through to resolution.
* Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
* Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
* Offers advice and guidance to customers, where appropriate.
* Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
* Attention to detail.
* Good written and verbal communication skills.
* Ability to work within a targeted driven environment.
* Excellent Customer Service skills - particularly on telephone.
* Excellent listening skills.
* Good interpersonal skills - able to establish and build good working relationships.
* Good analytical & problem solving skills.
* IT literate and good keyboard skills.
* Good organisation and time management skills.
* Self motivator; able to work as a team as well.
* Previous experience and understanding of using Siebel or another call management system preferred.
* Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply un...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:07
-
Embrace the Customer 1 st strategy to create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Minimum
* Possess a current Pharmacist license in the state where employment is sought, with no stipulations or Board ordered restrictions
* Graduate of a US School of Pharmacy or have passed a foreign equivalency exam
* Successfully passed the NAPLEX exam
* Ability to work at various locations
* Ability to travel independently
Desired
* Staff pharmacist
* Promote trust and respect among associates
* Create an environment that allows customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Communicate effectively both written and verbally, with customers and store personnel
* Possess knowledge of the pharmaceutical products and supplies kept in the department to be competent making recommendations to patients and prescribers
* Receive verbal RX orders and accurately reduce to writing in adherence with State and Federal laws and regulations
* Interpret, fill/refill, label and bag prescription orders completely and accurately
* Evaluate appropriateness of RX orders with consideration to patient safety, and legal requirements
* Provide drug counseling with customers and prescribers
* Be familiar with and third party billing and procedures, facilitate charge for customer
* Maintain accurate records—including insurance—properly receive RX information from customer, properly and accurately deliver RX to customer, assist with over-the-counter medication recommendations
* Make phone calls to prescribers and prescribers' office staff
* Demonstrate ability to accurately and efficiently utilize RX computer system
* Maintain accurate inventory, reconciliation and research of controlled substances in compliance with the record keeping of the controlled substance account
* Actively promote proper immunizations to patients and provide them safely and effectively.
* Engage in all clinical activities for which they have received appropriate training
* Delegate monitoring and ordering supplies; properly stock incoming orders
* Compare and check incoming orders
* Assist with supervision and delegation of responsibilities to associates
* File prescription orders and records in accordance with state and federal regulations and procedures
* Help resolve conflicts and problems with customers and personnel in the absence of department manager
* Run, review and inte...
....Read more...
Type: Permanent Location: Great Falls, US-MT
Salary / Rate: Not Specified
Posted: 2025-06-14 09:52:06
