-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:41
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:41
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:40
-
Warehouse Stocker
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Stocker, today!
As a Stocker for our Distribution Center, you are responsible for opening and storing boxes of inventory.
Your purpose is to use full cases to replenish picking zones.
Why you will THRIVE here:
* You believe safety should always come first.
* You love to stay busy
* You enjoy accomplishing something each day.
* You exhibit a keen sense of detail.
* You work well within tight deadlines.
* You consistently exceed people's expectations.
Day-in-the-Life of a Stocker:
* Open, move, and store incoming merchandise.
* Operate RF (radio frequency) scanning equipment in accordance with established procedures as needed in order to facilitate flow of merchandise through the distribution center.
* Verify stock availability and replenish as needed.
* Verifies and maintains stock documentation and shortage reports.
* Affix labels, tickets, or tags.
* Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer:
* Flexible Scheduling
* On-the-Job Training Opportunities
* Competitive Health Plan
* Generous Paid-Time-Off
* Personal and Professional Growth
* 401K Matching
* Various Shift Opportunities
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Qualifications
Must be at least 18 years old.
Must be able to lift and carry up to 50 lbs.
Ability to speak, comprehend and read English in the written form required.
High school diploma or general education degree (GED), preferred.
Minimum 6 months warehouse experience; required.
PHYSICAL REQUIREMENTS
Physical Demands Frequency Walking Frequent Sitting Never Standing Constant Carrying Frequent Climbing Occasional Balancing Occasional Stooping/bending Frequent Crawling Rare Reaching Constant Handling Constant Typing Never Crouching Rare Traveling Never Lifting Demands Max LBS/Distance Requirement LIFTING - Exertion of force required when moving an object.
50 lbs < 10 ft Frequent PUSHING - Exertion of force required to move an object.
50 lbs < 10 ft Frequent PULLING - Exertion of force required to move an object.
50 lbs < 10 ft Frequent
What to expect when applying:
We know your time is valuable, so we tailored our process with you in mind! Our process is tailored to be fair and objective, consisting of a short application and a quick assessment.
I f you are selected to move forward, we will send you time slots to meet the hiring manager for an in-person interview.
Don't worry, if you don't hear from us right away, it doesn't necessarily mean you weren't chosen.
We are working hard to notify everyone who applies whether this is the pe...
....Read more...
Type: Permanent Location: Des Moines, US-WA
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:40
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:38
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:38
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:37
-
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- Must be 18 years old
- Meets minimum state requirements to perform the functions related to the position
- Ability to handle highly confidential information
Desired
- Any equivalent experience of a pharma...
....Read more...
Type: Permanent Location: Franklin, US-TN
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:37
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:36
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:36
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:35
-
Maintenance III
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Maintenance III, today!
As a Maintenance III for our Distribution Center, you are responsible for general maintenance of facilities, buildings, and equipment within the Distribution Center and Annex.
Mechanical responsibilities include equipment, machinery, plumbing, HVAC, and electric.
Why you will THRIVE here:
* You believe safety should always come first.
* You love to stay busy.
* You enjoy accomplishing something each day.
* You exhibit a keen sense of detail.
* You work well within tight deadlines.
* You believe in exceeding expectations.
Day-in-the-Life of a Maintenance II:
* Complete general repairs and maintenance.
* Responsible for installation, repairs, and maintenance of electrical components, wiring and electrical equipment.
* Operate manual battery pullers to change batteries in MHE equipment and at elevated heights inside of battery rack locations.
* Perform preventive maintenance to battery pullers, batteries, wash cabinets, battery racks and conveyor systems.
* Build, repair, and paint various interior and exterior finishes, perform inspection on regulatory components of the distribution center.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer:
* Flexible Scheduling
* On-the-Job Training Opportunities
* Competitive Health Plan
* Generous Paid-Time-Off
* Personal and Professional Growth
* 401K Matching
* Various Shift Opportunities
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Qualifications:
Must be at least 18 years old.
Must be able to lift and carry up to 50 + lbs.
Ability to speak, comprehend and read English in the written form required.
High school diploma or general education degree (GED).
Minimum 2 years warehouse and or maintenance and/or conveyor maintenance experience, required.
PHYSICAL REQUIREMENTS
Physical Demands Frequency Walking Constant Sitting Occasional Standing Constant Carrying Occasional Climbing Occasional Balancing Constant Stooping/bending Constant Crawling Constant Reaching Constant Handling Constant Typing Occasional Crouching Constant Traveling Never Lifting Demands Max LBS/Distance Requirement LIFTING - Exertion of force required when moving an object.
50+ lbs < 10 ft Frequent PUSHING - Exertion of force required to move an object.
50+ lbs < 10 ft Frequent PULLING - Exertion of force required to move an object.
50+ lbs < 10 ft Frequent
What to expect when applying:
We know your time is valuable, so we tailored our process with you in mind! Our process is tailored to be fair and objective, consisting of a short application and a quick assessment.
If you are selected to move forward, we will send you time slots to meet the hiring manager for an in-person interview.
Don'...
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:34
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:34
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:33
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:32
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:32
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:31
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:31
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:30
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:29
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:29
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:28
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:28
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Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:27
-
Description & Requirements
Maximus is currently seeking Customer Service Representatives to support the Department of Education.
This requisition is primarily to build a candidate pool in this designated area.
The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
- This is a remote position, but you must live within 1 hour of Richmond, VA and be willing to work onsite for up to one week.
- Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET.
No time off is permitted during training.
- Pay and Benefits:- Competitive pay rate based on the county in which you live
- Additional bonuses available
- Paid training
- The opportunity to work from the comfort of your home
- Supportive environment with peers who share your passion for improving people's lives
- A career path that unfolds based on how you want to grow within the company
- This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
- Mon: 8 am - 11 pm EST
- Tue - Fri: 8 am - 8 pm EST
- Sat: 10 am - 2 pm EST
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Additional Duties and Responsibilities:
- Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
- Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
- Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
- Use computerized system for tracking, information gathering, and/or troubleshooting
- Support Contact Center expectations as well as departmental and corporate policies and procedures
- Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
- Assist with Credit Bureau Requests utilizing established processes and procedures
- Refer escalated calls or inquiries to appropriate levels as needed
- Basic math and PC skills including MS Office applications required
- Must have demonstrated excellent interpersonal skills and the ability to organize simultan...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-02-19 07:28:26
