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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Java Lead Software Engineer at JPMorganChase within the Asset and Wealth Management Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Work closely with the product team to understand the business requirements and user acceptance testing teams to support during UAT phase
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Strong skills around object oriented analysis and design (OOAD), data structures, algorithms, design patterns
* Strong knowledge and hands-on experience in Key technologies Java (SpringBoot, Dropwizard or equivalent framework), Spring Boot, Containerisation(Docker and Kubernetes) and OracleDB
* Hands on experience in Microservices, RESTful webservices development and WebSockets
* Experience with messaging and integration frameworks like JMS,RabbitMQ, AMQP, MQ, Kafka
* Experience developing with testing frameworks such as JUnit, Mockito, Karma, Protractor, Jasmine, Mocha, Selenium, and Cucumber
* Experience with JDBC/JPBA frameworks such as Hibernate or MyBatis
* Experience with SQL databases such as Sybase and Oracle, with NoSQL databases such as HBase, Cassandra, and tools such as Apache Spark
* Ability to manage relationships with Business stakeholders.
Organize and prioritize within complex delivery programs
* Working experience in any public Cloud l...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:19
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As part of Wealth Management Executive Office, you are at the center of keeping JP Morgan Chase strong and resilient.
The successful candidate in this position will join a team of Wealth Management Executive Office Investigators from a diverse range of backgrounds and experience who review, research, resolve, and respond to the client complaints related to investments.
When someone joins the Wealth Management Executive Office (WMEO), you will feel that this is a place where we promote work life balance, career progression, and a positive culture.
As a Wealth Management Executive Office Investigator Analyst I in J.P.
Morgan Wealth Management, you will be responsible for researching and resolving non-sales client complaints.
Your role will also involve communicating resolutions to clients and escalating matters when necessary.
Job responsibilities:
* Research and resolve client complaints, including review of complaint correspondence and documents, account records, and recorded customer interactions and interviews of clients, registered representatives, or other Firm employees
* Communicate resolutions to customers verbally or via written response
* Ensure that potential complaint-related FINRA filings are submitted to the Firm's Registration department for review
* Assist the Firm's Legal Department as needed with pending arbitration and/or litigation involving customer complaints
* Identify and escalate operational or sales conduct-related concerns
* Cross-train on Wealth Management Executive Office intake function and assist with intake of client complaints as needed
Required qualifications, capabilities, and skills:
* Bachelor's Degree
* 3 plus years of securities industry experience
* Strong phone and verbal communication skills
* Advanced writing ability
* Knowledge of FINRA rules
Preferred qualifications, capabilities, and skills:
* Series 7 and 66 licenses strongly preferred
* Complaint handling experience helpful
* Series 9/10, 24, 53, 4, and Life and Disability licenses desirable
* Experience communicating with customers over the phone strongly preferred
This role does not offer visa sponsorship.
This is an in-office position and will require the incumbent to work on site five days a week
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/o...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:18
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We are seeking a highly skilled and motivated Vice President to join our Credit Quantitative Trading (QT) team, within the JPMorgan Quantitative Trading and Research (QTR) umbrella.
This is a unique opportunity to work with Credit asset class, specifically in corporate bonds, bond portfolios, and fixed income ETFs globally.
You will be involved in comprehensive analytics, models, and tools used in various trading activities within High-Touch and Low-Touch (Algo/Systematic) bond market making.
Job Summary:
As a Vice President on our Credit Quantitative Trading and Research team, you will have the opportunity to collaborate with cross-functional teams, leveraging AI/ML to enhance our trading strategies and decision-making processes.
You will explore and integrate various AI/ML methodologies into our modeling approach.
This involves a scientific exploration of innovative techniques, with a focus on developing and deploying proven results in a production setting end-to-end.
You need to be a forward-thinking individual who can bridge the gap between cutting-edge research and practical application, ensuring that AI/ML models are robust, scalable, and aligned with business objectives and success criteria.
This is an exciting role for those who appreciate how every part of the business connects well together and are eager to contribute to the evolution of our quantitative research capabilities.
Job Responsibilities:
* Investing in existing AI/ML models and continuously improving capabilities to keep up with modern frameworks
* Collaborate with market makers, traders, and other stakeholders to support trading activities and strategies.
* Analyze market trends and large datasets, translating them into actionable insights using various methodologies relevant to the projects.
* Design and implement tools and systems end-to-end, ensuring that models and analytics comply with industry best practices.
* Foster a deep understanding of how different parts of the business connect and contribute to the overall success of both the individual and the team.
* Drive projects with a keen eye from a quantitative research perspective, ensuring they progress in the right direction for long-term success.
Required Qualifications, Capabilities, and Skills:
* A post-graduate degree in a STEM discipline (e.g., Mathematics, Physics, Engineering, Computer Science) with hands-on experience in AI/ML timeseries models and traditional statistical modeling.
* Minimum 3 to 5 years of experience in a quantitative research or related role within e-trading space
* Strong knowledge of corporate credit, fixed income markets, and ETFs.
* Excellent analytical skills with a keen attention to detail and a systematic approach to problem-solving, with a willingness to explore new ideas.
* Ability to work collaboratively in a fast-paced, dynamic environment, while also demonstrating independent thinking and exceptional organizational ca...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:16
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Join our dynamic team to revolutionize how technology intersects with business.
Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.
As a Solutions Analyst III in Commercial & Investment Bank - Payments Technology, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills.
Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions.
Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively.
With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions.
Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
The Senior Technical Solutions Analyst is a foundational architect and translator for our next generation, AI driven receivables ecosystem.
This role sits at the center of a high impact transformation initiative to evolve receivables from manual, rules based workflows into a self-learning, agent orchestrated platform operating at enterprise scale.
You will work directly with Applied AI leadership, product owners, architects, and engineers to shape how autonomous receivables actually function in the real world-defining behaviors, decision logic, data contracts, and guardrails that allow AI agents to operate safely, accurately, and at scale.
This is not a documentation role; it is a design, influence, and execution role for someone who wants to help invent the future of finance operations.
Job responsibilities
* Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
* Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability
* Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives
* Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
* Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs
* Communicates technical terms to non-technical stakeholders
Required qualificatio...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:15
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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director on the Marketing Product team, you lead innovation through the development of products and features that delight customers.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities
* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Owns product performance and is accountable for investing in enhancements to achieve business objectives
* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
* Leads, hires, grows, and runs a tight knit Product team with strong team dynamics and know-how to leverage strengths across the team while providing mentorship, guidance, and driving overall engagement for each team member's performance
* Engages with cross-functional partners across the organization to lead, align, and maintain productive partnerships throughout the lifecycle
* Leads senior leadership forums to provide clear updates, drive strategic decisions and alignment, and champion the village of work being done
* Drives meaningful and tangible strategic discussions as we build out a phase roadmap and sequenced approach that accounts for business and technical complexities
* Partners with technology to build out needed scrum teams, build deep engagement, and then deliver high quality product
* Keeps an eye out for target state as we build iteratively and juggle several moving pieces across many different organizations; proactively sense for future opportunities for the product and capabilities needed for evolution of the offers space
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* Extensive knowledge of the product development life cycle, technical design, and data analytics
* Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development,...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:14
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Join a high-impact team driving a robust in-business control framework for MG&I, leading audits, reviews, and exams while triaging incidents and strengthening processes.
Be the in-business controls voice across the product lifecycle-partnering with Control Managers, Compliance, Legal, and Risk to ensure regulatory excellence, operational rigor, and customer-focused outcomes.
As an In-Business Controls Oversight and Governance Manager in Marketing Growth & Innovation (MG&I), you will design, execute, and continuously improve a robust in-business control framework while coordinating audits, reviews, and regulatory exams.
You will triage incidents, document root causes and corrective actions, validate evidence, and embed controls across MG&I processes in partnership with Control Managers, Compliance, Legal, Operational Risk, and Process Owners.
You will leverage analytics and approved automation to streamline processes, enhance risk management, and drive timely, customer-focused decisions in a fast-paced environment.
Job responsibilities
* Design, implement, and continuously improve the in-business control framework across assigned MG&I processes.
* Coordinate audits, reviews, and regulatory exams; ensure timely, high-quality responses and successful outcomes.
* Triage process incidents and breaks; identify root causes, document corrective actions, and track remediation to closure.
* Validate control effectiveness and evidence prior to submission to reviewers, auditors, and examiners.
* Embed controls across MG&I processes in partnership with Control Managers, Compliance, Legal, Operational Risk, and Process Owners.
* Leverage analytics and approved automation to streamline processes, enhance risk management, and improve transparency.
* Facilitate cross-functional forums; drive decisions, monitor action plans, and communicate progress to stakeholders.
Required qualifications, capabilities, and skills
* Experienced, with 7+ years in Operations, Marketing, Controls, and/or Compliance.
* Educated, holding a Bachelor's Degree in Marketing, Operations, Compliance, Business Management, or a related discipline (or equivalent experience).
* Proven, promoting a strong control environment, and adhering to risk, procedure, and process expectations while delivering customer-focused outcomes.
* Demonstrated, facilitating meetings with clear agendas, minutes, and strong meeting etiquette.
* Proficient, with Microsoft products; advanced in Excel and PowerPoint.
* Strong, exhibiting project management skills and a commitment to operational excellence.
* Collaborative, with strong relationship skills, the ability to lead through influence, and make critical decisions.
Preferred qualifications, capabilities, and skills
* Seasoned with SharePoint, delivering robust sites, workflows, and governance.
* Results-oriented, with strong analytical and problem-solving skills.
* Organiz...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:13
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Step into the role of Trade Lifecycle Associate I at JPMorganChase, where you'll be a vital part of managing the pre- and post-trading life cycle.
Your expertise in cash movements and funding coordination will be essential in ensuring seamless trade processing and operational excellence.
As a Trade Lifecycle Associate I within JPMorganChase, you will play a pivotal role in managing the operations of the pre- and post-trading life cycle across all asset classes.
Your expertise in cash movements, funding, and coordination with other business lines will ensure seamless trade processing on our platforms.
You will leverage your broad knowledge of trade lifecycle principles and practices to propose and implement improvements to our current working methods.
Your role will involve diverse activities requiring analysis and judgement within defined boundaries, and you will often be responsible for guiding the work of others.
Your proficiency in listening and questioning, internal stakeholder management, presentation skills, process improvement, and automation will be key to your success in this role.
You will also have the opportunity to develop your data and tech literacy skills while working with us.
Job responsibilities
* Prepare and manage funding for managed demand deposit accounts (DDA's), ensuring proper allocation of wires to client/funding accounts within the appropriate threshold.
* Participate in the reconciliation of ledgers through detailed investigation using various systems and tools, contributing to the accuracy and integrity of financial data.
* Collaborate with other lines of business to facilitate proper funding, establishing productive working relationships to drive mutually beneficial outcomes.
* Contribute to the review and improvement of end-to-end trade lifecycle processes, applying knowledge of process improvement methodologies to optimize operations.
* Support strategic projects in partnership with Product, Tech, and Change partners, applying change management skills to ensure seamless adoption of new processes and technologies.
* Understand Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution.
* Ensure all day-to-day queries dealt with within required SLAs and escalate issues to the team leader.
* Perform root cause analysis for their respective clients to increase Straight Through Processing (STP) and reduce client inquiries.
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in managing cash movements and preparing funding for managed demand deposit accounts (DDA's).
* Demonstrated proficiency in using various systems and tools for financial data reconciliation and ledger management.
* Advanced skills in process improvement methodologies, with a track record of optimizing operations in a financial services environment.
* Experience in managing strategic pro...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:11
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We're looking for a passionate, strategic communicator to join the J.P.
Morgan Payments Communications Team, a part of the broader J.P.
Morgan Commercial & Investment Bank (CIB) Communications team to support our executive speaker program.
As a External Communications Manager Vice President within Commercial & Investment Bank, you will support the global Payments Communications Team to support the coordination and execution of our executive speaker program for the Payments business, working in close partnership with internal partners, business stakeholders and subject matter experts.
As a creative thinker and driven communications professional you will help steer a critical program that positions our executive-level speakers and subject matter experts through speaking engagements at key industry events.
In addition, you will manage executive speaker support, including content development and project management, to position and train speakers leveraging thought leadership and in alignment with Payments business priorities.
Job responsibilities
* Lead research, planning and speaker proposal submissions for executive-level speakers and subject matter experts at key industry and third-party conference events and conferences .
* Create engaging thought leadership topics, session content and messaging to lead engagement, brand awareness and action in alignment with J.P.
Morgan Payments business priorities.
* Manage project plans and timelines for executive-level speakers and subject matter experts in alignment with key event and conference calendar.
* Conduct competitive analysis, social listening, and industry and customer experience to inform executive speaker program strategy.
* Lead end-to-end executive speaker support for Payments business leaders, including preparation, training, and messaging.
* Work with internal partners, including Payments Marketing and Payments Events teams, to embed executive speaker program in broader event and conference presence, including pre-, during and post-event strategy and amplification.
* Ensure content adheres to control, audit, legal and compliance requirements.
* Project manage workload, track and report progress, deliver against deadlines.
* Draw on Payments, as well as CIB Communications, resources to ensure strategic alignment with the company's priorities.
* Protect and enhance our reputation passionately.
Required qualifications, capabilities, and skills:
* Bachelor's degree in journalism, communications or relevant field of study.
* 6 plus years of experience in communications or marketing within the technology/fintech industries at large, matrixed organizations.
* Passionate storyteller with ability to communicate clearly and concisely through superb written and verbal communication skills.
* Strong interpersonal, networking and presentation skills, creativity and ability to generate big, new ideas and take (smart) risks.
*...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:10
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:09
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist III within JPMorganChase, you will play a crucial role in managing customer accounts and handling inquiries and requests.
Your work will involve processing, clearing, servicing, researching, and settling transactions, ensuring the smooth operation of our financial services.
You will be expected to apply your broad knowledge of transaction management protocols and processes and use your developing skills in areas such as artificial intelligence, automation, and data & tech literacy to enhance our services.
Your ability to coach and manage conflicts will be key in maintaining a positive work environment and ensuring customer satisfaction.
While your work will be guided by established procedures, your developing strategic thinking and innovation skills will be valuable in contributing to solutions for new issues.
Job responsibilities
* Process, clear, service, research, and settle transactions in accordance with established procedures, using your developing knowledge of automation and artificial intelligence
* Handle customer inquiries and requests, such as balance inquiries and account maintenance, ensuring a positive customer experience at all touchpoints
* Contribute to the resolution of new issues by applying your developing strategic thinking and innovation skills, within the limits of standard policies and procedures
* Assist in the training of new employees, leveraging your developing coaching and mentoring skills to facilitate their growth and development
* Participate in projects aimed at enhancing the customer experience, using your developing market product knowledge and data & tech literacy skills to offer continuous insight and drive impact
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions
* Demonstrated ability to handle customer inquiries and requests, with a focus on maintaining a positive customer experience at all touchpoints
* Experience with automation and artificial intelligence tools and techniques, with a focus on their application in transaction management
* Developing skills in coaching and conflict management, with the ability to assist in the training of new employees and contribute to a positive work environment
* Developing skills in strategic thinking and innovation, with the ability to contribute to solutions for new issues within the limits of standard policies and procedures
* High school diploma or GED required
Preferred qualifications, skills, and capabilities
* Familiarity or developing knowledge of automation and process optimization tools or technologies.
C...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:09
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Join our team at J.P.
Morgan Advisors, the ultra-high net worth division of J.P.
Morgan Wealth Management, offers U.S.
based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world.
Our small size and broad scope allow us to customize solutions tailored to clients' specific needs.
As a Client Service Group Manager in J.P.
Morgan Advisors, you will be responsible for managing the sales support staff and administrative staff for the branch.
You will also be tasked with managing a wide array of training and process improvement initiatives to support the growth of the J.P.
Morgan Advisors office.
This position will dually report to the Head of the Client Service Group and the local Regional Director and is part of the branch management team.
Job responsibilities:
* Support and drive strategic firm and branch initiatives by partnering closely with the Regional Director.
* Provide management and leadership of the sales support staff in the branch and satellite branch where no administrative management is present.
* Recruit, select, onboard, train administrative and sales support staff.
Supervise and coordinate assignments for the sales support staff and evaluate problem areas to determine potential reassignments and trainings.
Educate all employees on administrative policies and procedures as well as Firm's best practices
* Conduct performance reviews and exercise professional discretion for compensation, promotions disciplinary actions and terminations of all administrative and sales support staff in accordance with firm policy
* Partner with functional groups across the line of business on process improvement and day to day problem solving.
* Supervise and manage human resources, benefits issues, attendance, and vacation.
* Escalate supervisory and management issues to the Regional Director and Supervisory Manager when necessary.
Partner with Regional Director and New York Management to address any management or staffing issues.
Required qualifications, capabilities, and skills:
* FINRA SIE, Series 7, 66, 9 & 10 licenses upon hire or must successfully obtain within 180 days from start date
* Degree in Business, Finance, or other related business discipline
* Minimum of 3 years financial services management experience
* Experience in the training field or branch administrator in financial services
* Understanding of wealth management business, sales force, and investment products
* Knowledge and understanding of KYC and Regulatory requirements
* Project management, problem-solving and time management skills
* Experience with facilitating training sessions (both classroom and virtual)
* Strong working knowledge of PowerPoint, Word, Excel
Preferred qualifications, capabilities, and skills:
* Exceptional interpersonal skills with the...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:07
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Collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
As an Experience Design Vice President within JPMorgan Wealth Management, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in user experience design or similar roles
* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
* Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
* Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
* Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Preferred qualifications, capabilities, and skills
* Design leadership or managerial experience
* Comfortable working with AI tools and committed to continuously expanding knowledge of emerging AI technologies to maximize their practical application in professional settings
* Experience developing or supporting B2B digital solutions and/or collaborating with Financial Advisors
Chase is a leading financial services firm, helping nearly half of Ameri...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:05
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Silverdale, US-WA
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:04
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Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Portfolio Operations Manager in Portfolio Performance Excellence and Product Strategy sector, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
Job responsibilities
* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
* Develop deep, trust-based advisor relationships with key stakeholders in Operations Product as well as other Senior Leaders in other CCB Portfolios to drive delivery and achieve organizational alignment and buy-in
* Manage data analysis, Key Performance Indicators (KPIs), reporting and communications related to product and portfolio performance to senior-level stakeholders
* Advise and influence senior leaders and business executives on key business decisions and major change initiatives
* Partner with Agility Office to influence and coordinate tooling strategy changes across Operations Portfolio
* Develop and deliver Chief Executives Officer level communications
Required qualifications, capabilities, and skills
* 7 years of experience or equivalent expertise in program management or performance optimization
* Proven ability to manage and implement operational effectiveness initiatives
* Proven ability to operate within the product development life cycle and agile methodologies
* Strategic thinking and problem-solving abilities, with proven ability to work with ambiguity and laser focused on delivering results
* Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment
* Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights
* Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business
* Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
* Ability to adapt to changing circumstances and work effecti...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:04
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Fresh Meadows, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:02
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking, Consumer Card Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5 years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)- Java
* Hands-on experience with AWS cloud services (e.g., EC2, S3, Lambda, RDS, etc.).
* Experience designing, developing, and deploying scalable applications in cloud environments.
* Familiarity with microservices architecture and RESTful API development is needed .
* Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
* Experience with modern monitoring and logging tools (e.g., DataDog, Dynatrace, Splunk).
* Ability to collaborate effectively with cross-functional teams, including product, QA, and operations.
* Experience with software development best practices, including code reviews, testing, and CI/CD pipelines.
Preferred qualifications, capabilities, and skills
* Experience in architecting large-scale, distributed systems.
* Ability to drive technical strategy and influence engineering best practices across teams.
* Strong stakeholder management and the ability to align technical solutions with business goals.
* Demonstrated knowledge and experience with Credit Card technolo...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-03-20 07:54:00
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Join a dynamic team at the forefront of Machine Learning and Intelligence Operations, where your expertise will drive the next generation of banking technology.
As part of our Virtual Agent Assist development team, you will help revolutionize the call center agent experience through real-time assistance, workflow automation, and intelligent decision support.
Utilizing Java, Spring, and modern UI technologies, our platform seamlessly integrates advanced machine learning and artificial intelligence to deliver faster, more personalized, and highly efficient customer service.
As a Software Engineer at JPMorgan Chase within the Machine Learning and Intelligence Operations Virtual Agent Assist team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology product in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for developing critical technology solutions across multiple technical areas in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions through full-stack design, development, and technical troubleshooting, leveraging Java (Spring Boot, REST APIs) and front-end technologies (React, Angular) to solve complex problems and innovate beyond conventional approaches.
* Develops secure, high-quality production code in Java and JavaScript/TypeScript, and reviews and debugs code written by others to ensure robust, maintainable applications across backend and frontend layers.
* Identifies opportunities to eliminate or automate remediation of recurring issues using Java-based automation tools and front-end monitoring solutions, improving overall operational stability of software applications and systems.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years of building full stack web applications
* Advanced proficiency in programming languages, specifically Java and React.
* Expertise in infrastructure provisioning with Terraform and hands-on experience building and deploying CI/CD pipelines.
* Proven track record in developing enterprise applications with high availability and performance using Spring, ORM frameworks, Kafka and Redis distributed caching solutions.
* Practical experience with UI frameworks such as React.
Knowledge in Micro Front End architecture
* Strong skills in SQL and database development.
* Knowledge in writing unit/integration/automated test cases using Junit, Cucumber, Selenium and Playwright
* Experience building large-scale enterprise applications, including cloud-native solutions based on the 12-factor methodology, extending beyond simple REST endpoint exposure.
* Hands-on experience in system design, application development, testing, and ensuring operational stability
Preferred qualifications, capabilities, and skills
* Proficient in d...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-20 07:53:58
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, ...
....Read more...
Type: Permanent Location: Fresh Meadows, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-20 07:53:57
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
* Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
* Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
* Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
JPMorganChase, one of the oldest financial in...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-03-20 07:53:55
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Westlake Village, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-20 07:53:54
-
Join our Securitized Products Group and play a key role in facilitating residential mortgage loan transactions.
As an RMBS Transaction Manager, you'll collaborate with a wide range of internal and external partners, gaining exposure to the entire loan lifecycle and making a direct impact on our business.
Job summary
As a Transaction Manager in the Securitized Products Group, you will oversee the purchase and sale of closed residential mortgage loans, working closely with traders, bankers, legal teams, and external partners.
You'll manage the full loan lifecycle from purchase to post-settlement, ensuring smooth operations and compliance throughout.
Job responsibilities
* Manage the end-to-end process of buying and selling residential mortgage loans
* Participate in trade negotiations and advise on trade terms
* Prepare, review, and approve trade confirmations, agreements, and related documentation
* Ensure collateral requirements are met prior to settlement
* Maintain records for regulatory compliance letters
* Communicate and manage workflow with third-party vendors
* Interact daily with traders, clients, sales, due diligence, attorneys, custodians, and servicers
* Identify and implement process improvements
Required qualifications, capabilities, and skills
* Bachelor's degree
* At least two years of relevant professional experience in residential loan trading or secondary mortgage market
* Ability to multi-task, prioritize, and manage deliverables within tight timeframes
* Strong verbal and written communication, listening, and problem-solving skills
* Excellent organizational skills and attention to detail
* Proficiency in Excel and Microsoft Office
* Professional approach and ability to work as part of a team
Preferred qualifications, capabilities, and skills
* Experience in capital markets and/or legal degree
* Ability to create actionable solutions and drive ongoing innovation
* Strong relationship management skills with clients and internal partners
* Experience maximizing delivery of business goals and returns on investment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-20 07:53:52
-
J.P.
Morgan Advisors, the ultra-high net worth division of J.P.
Morgan Wealth Management, offers U.S.
based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world.
Our small size and broad scope allow us to customize solutions tailored to clients' specific needs.
As a Client Associate in J.P.
Morgan Advisors, you will provide dedicated business support to Financial Advisors and their clients.
You will establish, maintain, and build relationships while delivering exceptional client service.
In this role you will have extensive client contact and will be involved in all activities that touch prospective or existing clients.
Job responsibilities:
* Own the client onboarding and account maintenance for new and existing clients by interacting with clients to collect account-specific information, obtain account documents and financials, and provide investment quotes to clients while complying with regulatory and firm policies and procedures
* Interface directly with clients and Financial Advisors to make investment recommendations, propose firm offerings and execute equity trades, mutual fund orders, fixed income trades and private investments
* Provide support across a diverse suite of products and applications including, but not limited to: Advisor Services, Wealth Planning & Advice, Goal Based planning, liabilities planning, banking & lending solutions, mortgages and digital offerings through JP Morgan Online and mobile suite
* Perform daily administrative and operational duties that support the Financial Advisor(s) and clients, including direct communication with clients regarding money transfers, account maintenance, portfolio review preparation and ad hoc requests, and attending client meetings
* Serve as a liaison between the Financial Advisor team, branch management, compliance and various other business units throughout the firm
* Proactively supports firm and regional initiatives and remediations, and actively participate in recurring local, national and technology team meetings
Required qualifications, capabilities, and skills:
* Bachelor's degree or equivalent experience
* Series 7 & 66 licenses upon hire or must successfully obtain within 180 days from start date
* Proven ability to be a self-starter, act as an end-to-end owner of tasks and work independently in a fast-paced environment
* Proactively identify and deliver appropriate solutions that address the needs of our clients
* Ability to communicate effectively with clients and team members while maintaining professionalism in difficult situations
Preferred qualifications, capabilities, and skills:
* Able to adapt and stay abreast of changing technology and regulatory policies
* Highly proficient user of Word, PowerPoint, and Excel
Chase is a leading financial services firm, helpi...
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Type: Permanent Location: West Harrison, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-20 07:53:51
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Woodland Park, US-CO
Salary / Rate: Not Specified
Posted: 2026-03-20 07:53:49
-
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Kinexys, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and gover...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-20 07:53:48
-
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate within the Branch Authentication & Identity Area Product team, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
The Branch Authentication & Identity Area Product is modernizing secure, seamless, future-ready experiences across all branch touchpoints through a multi-year roadmap, partnering with cross-LOB teams to enable critical activities such as servicing transactions, lobby management, system access, communications, and forms.
We're seeking a Senior Product Associate to deliver authentication solutions-including biometrics, digital credentials, and omni-channel experiences-from concept through launch.
You will drive discovery, enhance customer and employee journeys, improve operational efficiency, and future-proof capabilities for a 5,000-branch network.
The role leads end-to-end execution, challenges the status quo, fosters an inclusive, collaborative culture across business, technology, sales, and servicing, and adapts to change while managing risks and shifting priorities.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Deliver prioritization of high value authentication and identity features (biometrics, digital onboarding, secure transactions) by applying foundational product/customer knowledge and aligning business and user needs with strategic objectives
* Translate customer and employee insights into agile deliverables by creating, documenting, and refining user stories and acceptance criteria; identify and resolve requirement gaps to ensure stories are development ready
* Collaborate with Product Owners, technical leads, and cross functional partners to define scope and priorities, coordinate sprint planning, and maintain alignment across developmen...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-03-20 07:53:46
