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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
Desired
- Any retail experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among associates
- Create an environment that enables...
....Read more...
Type: Permanent Location: Bend, US-OR
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:31
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Position Summary:
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
* Retail experience
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sol...
....Read more...
Type: Permanent Location: Hillsboro, US-OR
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:30
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Provide prompt and accurate service to create an enjoyable drinking experience for guests in accordance with applicable federal, state and local laws.
Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.At Kitchen 1883, our team members have a passion for people and the food that brings them together! Our team members are encouraged to share their enthusiasm for eats with our guests and help us create an environment focused on hospitality and quality service that is unmatched in the industry.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you are food impassioned, have a hobby in sharing delicious dishes and are interested in opportunities to grow your culinary career, we are hungry to learn more about you.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- 6 months bartending experience
- 21 years of age or older
- Ability to work in a standing and walking position for an entire shift
- Ability to frequently reach, bend, stoop and lift objects up to 25 pounds
- Excellent basic mathematical skills
- Ability to communicate effectively and professionally with team and guests
- Strong customer service and interpersonal skills with the ability to foster cooperation and work in a collaborative team environment
- Strong knowledge of state and federal liquor laws
Desired
- 1 year as a bartender
- Alcohol Service permit- Take beverage orders from serving staff and guests seated at the bar
- Prepare and serve alcoholic and non-alcoholic drinks that are consistent with the restaurant s standard ingredient recipes, and practice prudent portion control
- Stock, prepare, cure and store all fresh fruit and vegetable garnishes,...
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Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:30
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Perform general clean-up and stock work in the Meat department and provide customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Wyoming, Metro Market merged with The Kroger Company in 2015.
Today, we're proudly serving Metro Market customers in 16 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Metro Market family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Willing to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials, and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow through to completion.
...
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Type: Permanent Location: Monona, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:29
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Complete a 12-week program designed to provide overview of store operations, marketing, merchandising, purchasing, supply chain management, financial analysis and human resources.
The internship also offers job shadowing with store management, a designated retail project and the experience of working as part of an effective team.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Enrolled in an accredited college or university.
* Excellent oral and written communication skills.
* Ability to navigate change and respond to challenges with a positive demeanor.
* Demonstrate initiative and to work independently, as well as collaboratively, in a team environment.
* Commitment to providing superior customer service.
Desired
* Involvement in leadership and com...
....Read more...
Type: Permanent Location: Lexington, US-KY
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:28
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and control all established quality assurance standards.
Monitor all functions, duties and activities related to the Deli department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page...
....Read more...
Type: Permanent Location: Woodland Hills, US-CA
Salary / Rate: 22.13
Posted: 2026-04-13 07:57:28
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer service experience
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
We continuously accept applications for roles like the one posted.
Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.Essential Job Func...
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Type: Permanent Location: Erie, US-CO
Salary / Rate: 22.875
Posted: 2026-04-13 07:57:26
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From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
....Read more...
Type: Permanent Location: Warren, US-MI
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:24
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer Service skills
* Retail experience
Essential Job Functions:
• Grocery Clerk helps customers dis...
....Read more...
Type: Permanent Location: Montgomery, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:22
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and control all established quality assurance standards.
Monitor all functions, duties and activities related to the Meat department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Excellent oral/written communication skills
- Current food handlers permit once employed
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, subtraction)
Desired
- High School Diploma or GED
- Any meat/retail experience
- Any management experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among associates, wit...
....Read more...
Type: Permanent Location: Spring Hill, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:21
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:19
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:17
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:17
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:16
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:15
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:15
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:14
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:14
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:13
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:12
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:12
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:11
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:10
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:10
-
Essential Duties and Responsibilities:
- Lead the design and development of complex software applications from business requirements in collaboration with other team members
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- Troubleshoot complex issues and produce detailed proposals to resolve.
- Support testing and remediate defects
- Guide, coach, and mentor entry and mid-level developers
Essential Duties and Responsibilities:
- Own end-to-end contact center implementation and ongoing support across all phases of the project lifecycle
- Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai)
- Translate complex technical concepts into clear guidance for non-technical stakeholders, clients, and cross-functional IT teams
- Research emerging customer experience and conversational AI technologies; evaluate tools and contribute to continuous improvement of solution offerings
- Analyze existing and new voice/data network environments and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements in support of business needs and RFP responses
- Develop unit and integration test scenarios aligned with system requirements and evolving business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems; proactively identify and resolve issues
- Adhere to implementation standards, change control processes, and internal documentation practices
- Communicate status, risks, and issues in a timely manner and collaborate with leadership to ensure on-time delivery
- Support change management activities and create or update required technical and process artifacts
- Participate in off-hours support as needed for critical incidents or outages
- Perform additional duties as assigned by leadership
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- Bachelor's degree in Telecommunications or related field and 7+ years of experience (or equivalent combination of education and experience)
- Strong problem-solving skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments
- Excellent written and verbal communication skills; able to translate technical concepts for both technical and non-technical audiences
- Ability to work independently and collaboratively with strong ownership and attention to detail
- Deep experience with cloud contact center platforms (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR, call flows, routing, AI capabilities, workforce management, analytics, and reporting
- Hands-on experience designing...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-13 07:57:09
