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At JPMorgan Chase, AI is transforming how we operate on a global scale.
We invest over $18 billion annually in technology, including innovation, data, and security, to shape the future for our clients, communities, and employees.
Housed within The Chief Data & Analytics Office (CDAO), the Machine Learning Center of Excellence (MLCOE) creates and deploys AI and machine learning solutions for complex business challenges across flagship AI deployments at the firm.
Our solutions power financial products, boost productivity, and strengthen risk management across the firm.
As a Summer Associate within MLCOE, you will apply advanced LLM and agentic AI methods to complex problems in areas such as natural language processing, question answering, speech recognition and understanding, reinforcement learning, post-training and recommendation systems.
Working alongside MLCOE mentors, business experts, and technologists, you will own a research project from start to finish.
This role offers hands-on experience solving real business problems at scale while learning from experienced AI researchers and engineers.
Learn more about MLCOE at jpmorgan.com/mlcoe.
Our Summer Associate Internship Program begins in June, depending on your academic calendar.
Your professional growth and development will be supported throughout the internship program via project work related to your academic and professional interests, mentorship, an engaging speaker series with our senior leaders and more.
Your project will have a direct impact on JPMorgan's businesses, will be integrated into our product pipelines, or be part of published research in top AI conferences.
Full-time employment offers may be extended upon successful completion of the program within our hybrid work model.
Job responsibilities
* Perform exploratory data analysis, feature engineering, model development, and evaluation using structured and unstructured datasets
* Design and build prototypes of agentic AI systems, including multi-step workflows that use tools and reason across tasks
* Apply and experiment with LLM techniques such as retrieval-augmented generation, tool and function calling, fine-tuning, and agent harness design
* Develop evaluation frameworks to measure the quality, reliability, and safety of LLM and agent outputs
* Collaborate with mentors, business stakeholders, and engineers to turn business problems into AI solutions and help move them toward production
* Document methodology, assumptions, and results so work can be reproduced, and present findings and key learnings to technical and business audiences
Required qualifications, capabilities, and skills
* Currently enrolled in a PhD or MS program in Computer Science, Electrical Engineering, Mathematics, Operations Research, Data Science, or a related quantitative field, with an expected graduation date between December 2027 and August 2028
* Solid background in at least one of: large language models...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:55
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Bring your leadership and coaching strengths to a fast-growing travel service team where your impact shows up every day.
You'll help build a positive, high-performance culture while delivering great outcomes for customers.
As a Travel Contact Center Team Lead in Chase Travel, you lead and support a team of travel advisors handling inbound calls.
You coach day-to-day performance, reinforce quality standards, and help your team consistently meet service and productivity goals.
Job responsibilities
* Lead daily workflow, queue coverage, and quality execution for a team of travel advisors
* Coach team members through real-time support, feedback, and performance conversations
* Monitor calls and complete quality assessments aligned to established guidelines
* Track and drive performance against operational goals and key performance indicators
* Partner across functions to capture, share, and act on insights for training and process improvement
* Facilitate team meetings to reinforce best practices, updates, and expectations
* Support interviewing, hiring activities, and onboarding for new team members
Required qualifications, capabilities, and skills
* High school diploma or equivalent experience
* 3+ years of experience in a travel or contact center role, or an equivalent combination of relevant experience, leadership development, and demonstrated performance.
* 3+ years of people leadership experience (e.g., Team Lead, Supervisor, or similar role), including experience coaching, mentoring, training, or leading teams, or participation in the LEAP Program with demonstrated leadership capabilities.
* Strong written and verbal communication skills
* Proficiency in Microsoft Office (Outlook, Word, Excel)
* Ability to work onsite as scheduled
* Flexibility to work assigned schedules during operating hours, including evenings and weekends, and to attend training as scheduled
Preferred qualifications, capabilities, and skills
* Demonstrated initiative in identifying issues and proposing practical solutions
* Experience fostering employee engagement through visible, approachable leadership
Shift / Schedule Information
* Schedules are based on the needs of the business and may vary; employees are not able to select their own shifts.
* Hybrid work model: 3 days in office, 2 days remote.
* Current operating hours: Open Daily 8AM-1AM ET
* Training is required and may differ from your regular schedule.
Note: Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own ...
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Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:50
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Help us turn customer needs into smarter, more relevant marketing.
In this role, you will uncover high-value audience opportunities and translate complex data into clear, actionable direction for campaigns.
You will partner closely with marketing and technology teams to prototype solutions that improve targeting, measurement, and performance.
Your work will directly influence how we reach and serve our Small Business and Insurance customers.
As a Senior Associate in Transformation Analytics, you will drive marketing analytics outcomes by identifying audience opportunities, advancing segmentation, and improving campaign performance across Chase Small Business and Insurance.
You will collaborate with stakeholders to discover data, design analyses, and deliver prototypes that power marketing execution and measurement.
You will help us scale repeatable analytics workflows through automation and modern analytical approaches.
You will communicate insights clearly to help teams make confident, data-informed decisions.
Job responsibilities
* Lead the development and refinement of targeted marketing audience segments using internal and external data sources
* Optimize audience selection to support Chase Small Business and Insurance products and services
* Drive analytical optimization across the marketing lifecycle, including opportunity identification, targeting, testing, reporting, and insights generation
* Design, build, and iterate automation and artificial intelligence-enabled solutions to scale analytics workflows (such as segment creation, audience quality checks, and campaign measurement)
* Partner with marketing, analytics, and technology teams to manage delivery plans, prioritize work, and guide experimentation
* Collaborate with modeling and execution teams to deliver scalable audience solutions and campaign analytics
* Apply advanced analytics tools and next-generation analytical applications to improve decision-making and operational efficiency
* Identify data gaps, recommend data acquisition needs, and support the enablement of critical data assets
* Investigate complex analytical issues, determine root causes, and recommend clear remediation actions
Required qualifications, capabilities, and skills
* Bachelor's degree in a related discipline and 3+ years of experience in marketing campaign development and analytics
* 3+ years of experience writing complex Structured Query Language (SQL) for dimensional data models
* Proficiency in at least one data analysis language (Python, R, or SAS)
* Experience delivering campaign analytics and insights (test design, conversion or response reporting, incremental analysis, profiling, and segmentation analysis)
* Experience working with cloud-based data ecosystems (for example, Amazon Web Services, Microsoft Azure, Google Cloud Platform, Snowflake, or Databricks)
* Experience with data warehouse concepts and analytical data s...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:46
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: Ocean View, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
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Type: Permanent Location: Oceanside, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:37
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The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
As an Vice President, Investment Product Specialist in J.P.
Morgan Wealth Management, you will be expected to present on capital markets as well as investment solutions and work collaboratively with field leadership to implement the U.S.
Wealth Management strategy.
Your role will be pivotal in advisor development, strengthening client satisfaction, and building deep, value-add relationships.
You will have the opportunity to demonstrate your passion for capital markets and the wealth management industry, providing support to our advisor and client population.
You will strengthen our client satisfaction, build and deepen value-add relationships, while being transparent with our client base in their investment roadmap.
Job Responsibilities
* Become a Subject Matter Expert to be able to present on the firms investment themes, various investment platforms, and products/investment strategies
* Effectively communicating the JP Morgan Wealth Management view and recommendations in a clear concise manner
* Successfully cover a territory of 2 to 3 regions remotely and in person (approximately 300-400 advisors) in the Northeast
* Creating and coordinating workshops for advisor development
* Act as a speaker for Group Meeting Presentations and Zoom office hours
* Schedule and Execute approximately 10 to 15 one on one advisor meetings per week to support new business opportunities
* Attend client meetings as the subject matter expert on investment solutions and positioning
* Coordinate and partner with colleagues across disciplines on joint presentations
* Be able to demonstrate your value in pushing divisional goals to target
Required qualifications, capabilities, and skills
* Highly detailed understanding of investment product offerings (advisory, annuities, insurance, and brokerage markets knowledge) required
* Series 7, Series 66, and Insurance Licensing required
* 7+ Years of Sales Experience
* Skilled at Presenting
* Wholesaling background and story telling ability to present solutions effectively
* Strong ability to effectively communicate in group settings as well as partner on presentations
* Well versed in territory management, expense control, and meeting deadlines
* Must be comfortable with overnight travel
* Ability to collaborate with partners and provide cohesive messaging
Preferred qualifications, capabilities, and skills
* Independent initiative, while being flexible and responsive to the field is preferred
* Ability to understand complex po...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:36
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Ocean View, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Grafton, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:35
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The Manager, ITA Communications & Engagement is responsible for developing and executing strategies that strengthen engagement, connection, communication and participation within the Independent Travel Advisor (ITA) community.
This role serves as the communications focal point for the advisor community, ensuring advisors are informed, connected, and supported throughout their time with the organization.
As a Manager, ITA Communications & Engagement within Chase Travel, you will create and lead the implementation of advisor communication strategies, recognition programs, and networking opportunities that foster community, increase participation, support retention, and enhance the overall advisor experience.
You will work closely with leadership, operations, supplier partners, and advisor-facing teams to ensure communications and engagement efforts align with organizational goals and advisor needs.
Job Responsibilities
* Develop and implement a comprehensive advisor engagement strategy focused on strengthening advisors' connection to the FROSCH / VWT brand, participation within the ITA community, satisfaction with the firm.
* Identify opportunities to enhance the overall advisor experience through improved communication, networking, recognition, and support initiatives.
* Create programs that foster collaboration, peer-to-peer connections, and community among advisors.
* Monitor advisor engagement trends and recommend strategies to increase involvement and participation.
* Develop and oversee communication plans that ensure advisors receive timely, relevant, and meaningful information.
* Manage advisor-facing communication channels, including newsletters, town halls, announcements, updates and leadership messaging.
* Partner with executive leadership to develop regular advisor communications related to strategic initiatives, organizational changes, and business updates.
* Establish communication best practices and governance standards for the ITA community to improve quality, consistency, and adoption.
* Lead advisor recognition initiatives that celebrate top performers, milestones, achievements, and contributions.
* Support advisor onboarding and integration efforts to help new advisors build connections and engage quickly within the community.
* Define and track engagement metrics, analyze feedback, and provide insights and recommendations to improve outcomes
Required qualifications, capabilities, and skills
* Bachelor's degree in Communications, Marketing, Business, Hospitality, or related field.
* 5+ years of experience in communications, community engagement, advisor relations, customer success, or related fields.
* Demonstrated success developing engagement strategies and communication programs.
* Exceptional written, verbal, and presentation communication skills.
* Strong relationship-building and stakeholder management capabilities.
* Experience leadi...
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Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:30
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You belong to the top echelon of talent in your field.
At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorganChase within the Corporate Sector Enterprise Technology, Employee Platforms , you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
The External Collaboration Engineer is a hands-on technical role focused on developing, integrating, and operating the enterprise's external collaboration platforms-with an emphasis on technologies that support secure partner engagement.
Working across engineering, security, and business functions, this role ensures that tools such as Virtual Data Rooms, Microsoft 365 B2B, Slack (including external organizations, shared channels, and partner workflows), client portals, and Google Workspace are robust, compliant, and optimized for seamless cross-company collaboration.
The position centers on designing resilient solutions, managing external identity and access controls, onboarding new SaaS platforms, and improving reliability through root-cause analysis and continuous operational enhancements.
Job responsibilities
* Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end to end monitoring of applications
* Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
* Resolves most nuances and determines appropriate escalation path
* Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical implications
* Drives the daily activities supporting the standard capacity process applications and partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
* Accountable for making significant decisions for a project consisting of multiple technologies and applications
* Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
* Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
* Strong knowledge of one or more scripting languages (e.g., PowerShell, Python).
* Experience with cloud-native architectures (Azure or AWS), serverless computing and infrastructure as code (Terraform) .
...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:26
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorganChase within the Infrastructure Platform AI Automation Mainframe and Midrange team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.
* Lead the design and delivery of AI-enabled capabilities for Mainframe and Midrange systems management, focusing on intelligent automation that improves stability, efficiency, and operator experience.
* Translate the Advanced Capabilities Engineering tower strategy into executable technical plans, epics, and implementation roadmaps for assigned initiatives.
* Architect, build, and maintain agentic AI solutions that automate manual or repetitive infrastructure management tasks, ensuring solutions are secure, auditable, and production-grade.
* Own end-to-end engineering delivery for features/services you lead: requirements clarification, solution design, build, testing strategy, rollout, monitoring, and operational readiness.
* Partner with operations, SRE, architecture, risk, and control functions to ensure AI capabilities are implemented safely, transparently, and in alignment with policies and regulatory expectations.
* Establish and follow strong engineering standards (design reviews, coding practices, CI/CD, documentation, observability, and incident readiness), and help uplift consistency across the team.
* Drive reliability outcomes by ensuring solutions meet resiliency, scalability, performance, and security objectives-enhancing service reliability and operational effectiveness without introducing unmanaged risk.
* Contribute to tooling strategy and vendor/product evaluations by prototyping, performing technical due diligence, and recommending fit-for-purpose approaches for Mainframe/Midrange automation.
* Provide clear technical communication to st...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:25
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Surfside, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:25
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exci...
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Type: Permanent Location: Greeley, US-CO
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Santa Cruz, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:16
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Join a team where you can turn advanced machine learning and modern software engineering into solutions that improve how payments operations run globally.
You will partner closely with business and technology stakeholders to deliver measurable outcomes-faster decisioning, better risk detection, and smarter workflows-while building reliable, production-ready services.
As an Applied AI/Machine Learning Engineer at JPMorganChase within Wholesale Payments Operations, you will build, deploy, and continuously improve AI-enabled products that solve complex, high-impact business problems.
You will translate ambiguous opportunities into clear technical approaches, develop models and services that perform in real production conditions, and help shape responsible, scalable adoption of modern AI.
You will work in a collaborative environment that values ownership, learning, and delivering outcomes.
Job responsibilities
* Deliver end-to-end AI solutions by framing problems, defining success metrics, and shipping production releases that drive measurable operational impact
* Partner with operations, product, and engineering stakeholders to design workflows that augment decision-making and reduce manual effort
* Build and deploy cloud-based AI services with strong reliability, monitoring, and operational readiness
* Develop and maintain data and evaluation pipelines that support repeatable training, testing, and continuous improvement in production
* Apply machine learning techniques across text and documents (for example: natural language processing, classification, document understanding, and optical character recognition) to enable automation and decision support
* Design AI-enabled automation with appropriate safeguards by defining interfaces, controlling behavior, and measuring quality, latency, and cost tradeoffs
* Improve codebases through refactoring, testing, documentation, and engineering best practices to maintain long-term quality and maintainability
* Diagnose model and service performance issues, identify root causes, and implement improvements based on evidence and feedback loops
Required qualifications, capabilities, and skills
* Formal training or certification on applied artificial intelligence and machine learning concepts and 2+ years applied experience
* Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
* Hands-on Python experience building production-grade software (services, APIs, testing, and refactoring)
* Experience deploying services to cloud infrastructure and supporting production constraints (reliability, observability, and latency)
* Demonstrated ability to apply machine learning to real-world text and document use cases and evaluate model quality using clear metrics
* Strong software engineering fundamentals, including object-oriented design and concurrency concepts
* Experience driving work fr...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:16
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to help clients and build trust - ask questions and listen to understand, anticipate their needs.
* Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* 1+ year of sales experience in Retail, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory requirements.
Dodd Frank/Truth in Lending ActThis position is subject to the Dodd Frank/Truth in Lending Act ...
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Type: Permanent Location: Franklin, US-IN
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:14
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:13
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: St Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:12
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We are seeking a Data Strategy Sr Associate for our Fixed Income business to join our NY office.
This person will partner with our Fixed Income research and portfolio management teams as a subject-matter expert to drive data product development that underpins our research, analytical tools, dashboards, and decision-support for our portfolio management teams, coordinating across business stakeholders, data owners, and technology teams to deliver products that meet defined requirements and standards.
Job Responsibilities:
* Partner directly with Fixed Income business consumers to understand use cases and requirements, translating demand into clear specifications for data product development
* Work with data owners and custodians to understand data sourcing options, integrate new data sources as needed, ensuring seamless ingestion, transformation, and validation to deliver high quality, fit-for-purpose product to meet consumer needs.
* Drive data product development end-to-end, coordinating across business stakeholders, data owners, and technology teams to deliver products that meet defined requirements and standards
* Ensure data products meet documentation, governance, and control standards, including ownership, data contracts, quality expectations, access models, and audit evidence requirements
* Support adoption and value realisation, working with consumers to ensure products are understood, accessible, and delivering intended business outcomes
Required qualifications, capabilities, and skills:
* Experience working as a subject-matter expert in Fixed Income business and research to develop investment inputs with track-record of delivering high-value investment products.
* Direct, hands-on experience, 2-3 years in similar or related role developing data products or similar data assets (e.g., curated datasets, analytical data sets, data services)
* Strong business engagement skills with proven ability to elicit requirements, understand use cases, and translate business needs into data solutions
* Experience working with data owners and data engineering teams to source, transform, and curate data
* Solid understanding of data quality, metadata management, and technical skills (SQL, python, etc)
* Ability to operate effectively in a matrixed environment, influencing without authority across business, data, and technology stakeholders
* Risk and control awareness, including alignment to security and integrity requirements in regulated environments
Preferred qualifications, capabilities, and skills :
* Analyze data models and updates to ensure data standards and metadata have accurate business context.
* Proficiency in SQL, Python, or JAVA for hands-on curation, testing and evaluation of data products
* Familiarity with business intelligence tools (ThoughtSpot, Tableau) to utilize audit reporting and build dashboards
* Good knowledge of key market data offeri...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:11
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Join our team to play a pivotal role in mitigating technology risks, upholding operational excellence, and driving innovation in risk management.
As a Tech Risk & Controls Lead in Infrastructure Platforms supporting the Mainframe and Midrange Compute product line, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
* Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements
* Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
* Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field, with a focus on regulatory compliance and risk mitigation
* Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
* Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity.
* Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes ali...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:11
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If you want to have a positive impact on underserved small businesses in your community and enjoy building relationships, then a role as a Coaching for Impact Area Manager is for you.
As an Area Manager in Business Banking (BB), you'll lead a team of Senior Business Banking Consultants that work with Community Businesses on the key tools and resources needed in getting access to applied business education, access to opportunity in new ways, and access to capital both within JPMC and externally.
Job Responsibilities
* Provide leadership, management, support, direction, and guidance to a team of Senior Business Banking Consultants that are responsible for build relationships and utilize networks and local centers of influence to identify and support community businesses.
* Support team members as they creatively look for ways to cultivate long-term relationships with new and existing Community Development Financial Institutions, Non-Profits, and other community organizations, leveraging internal resources such as JPMorgan Chase Foundation.
* Manage performance of individual team members, holding all Senior BB Consultants accountable for achieving business priorities with a focus on building relationships externally and client experience.=
* Engage with Senior BB Consultants to provide the best in client advice and service and develop the relationship to ensure a seamless client experience throughout Chase.
Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, Merchant Services, and Card, to provide our clients the best solutions for all of their financial needs.
* Ensure teams deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
Use knowledge of business, finance, banking, credit and risk management, while leveraging relationships, to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
* Coach and develop team on all aspects of managing a portfolio including relationship management, prospecting engagement, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing and developing customized solutions; help team identify solutions to complex challenges.\\
* Recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment.
Required qualifications, capabilities, and skills
* Minimum of 7 years of experience in a business banking relationship management role or related business lending experience; direct in-person contact.
* Expert knowledge of deposit and cash management products and services.
* Ability to analyze reports, metrics and other data to identify trends, issu...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:10
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: High Point, US-NC
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:04
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We have an obsession for taking care of our customers and employees, making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
At Chase, you'll have the opportunity to help people make the most of their money so they can make the most of their lives.
As a Market Director of Banking in Consumer Bank, you will lead a world class customer experience, strategize to increase the growth of the deposits and banking business, develop and coach Branch Managers, and oversee the management of the market alongside other executive leaders.
You will also play a key role in ensuring our Customer Promise comes to life for our clients, by creating a culture of excellence and an environment that meets a high standard of customer service and excellence within the community.
Job responsibilities
* Manages and coaches branch managers to engage customers and address any escalations
* Develops best practice techniques for coaching, reviewing business, cooperation and ensuring compliance
* Recruits, retains, and develops excellent talent and instills an environment where employees feel valued, supported, and able to achieve career growth
* Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management
* Leads integration with partners from Chase Wealth Management, Business Banking and Home Lending (One Chase) to ensure the growth of other lines of business, including investments and loans
* Manages the market to ensure an excellent customer experience and deploy resources to optimize market performance
* Ensures all branch managers are effectively mitigating risk and remaining in compliance to guarantee a safe banking experience for clients through deep dives and business review
Required qualifications, capabilities, and skills
* 5+ years of Branch management or other related leadership experience
* High school degree, GED, or foreign equivalent
* Proven track record of coaching and developing high performing sales teams coupled with the ability to effectively translate knowledge of financial markets and economic trends
* Ability to identify needs of market segment in order to tailor proactive customer education
* Demonstrated ability building relationships and proactively collaborating with other lines of business remotely
* Ability to proactively take initiative to identify solutions including entrepreneurial business spirit and execute with a sense of urgency
* Experience with consumer and commercial credit knowledge and understanding of financial planning including customer life cycle
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
* Familiarity of local/regional market trends and demographics
* Ability to set the to...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-20 10:21:00
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Are you ready to make a significant impact by leading and managing treasury product implementation processes for new and existing clients as they transition to the Chase banking platform? Join us at JP Morgan Chase and be part of a diverse and innovative global organization that offers endless opportunities for growth and development.
As a Client Onboarding and Product Implementation Associate, you will play a pivotal role in shaping our clients' first experiences with us, ensuring a seamless transition and fostering strong relationships from the very first interaction.
Together, we will drive satisfaction and success in a dynamic global environment.
As a Technical Implementation Senior Associate within the Commercial and Investment Bank, you will lead the charge in delivering exceptional onboarding experiences.
You will be at the forefront of shaping our clients' first interactions with us, ensuring a seamless transition and fostering strong relationships.
Your role is crucial in driving satisfaction and success, and you will be part of a diverse and innovative team that values growth and development.
Together, we will create a dynamic and collaborative environment that supports our clients and our community.
Job Responsibilities:
* Lead the execution of strategic initiatives to ensure a smooth transition for new and existing clients to the Chase banking platform.
* Own the product implementation process and training experience for your assigned clients.
* Meet and connect with clients and internal stakeholders through Zoom, Email, and other collaborative technologies.
* Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations, and Product Management.
* Drive continuous improvement in our operating platform, using innovation and design thinking techniques to enhance efficiency and resilience.
* Implement mixed payable solutions and support clients with technical specifications for treasury services.
* Manage client and partner expectations by establishing timelines and dependencies.
* Demonstrate creative problem-solving skills and take ownership of issues when they arise.
* Ensure adherence to policy and procedures, maintaining high standards of anti-fraud awareness.
* Collaborate with a diverse and innovative global team, contributing to a culture of inclusion and growth.
* Participate in Business Resource Groups to engage with colleagues on topics such as ethnicity, gender, and more.
Required qualifications, capabilities, and skills:
* 3+ years of experience in managing and executing strategic initiatives in a professional field.
* Proven ability to lead client onboarding processes, with a focus on transitioning clients to new banking platforms.
* Technical project management experience in a dynamic client-facing environment and strong communication skills with the ability to partner and influence others toward...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-20 10:20:59
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
....Read more...
Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-10-20 10:20:58
