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As the first line of defense for JPMorgan Chase & Co.
(JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks.
As part of the firmwide (FW) Control Management team, you will be a member of an agile, future-focused, and collaborative team that manages key firmwide control programs across JPMC.
This role is ideal for a flexible, highly organized associate who can quickly learn new subject matter, support multiple programs, manage small projects from planning through execution, and translate complex information into clear, executive-ready materials.
As an Associate within the Firmwide Control Management team, you will manage key firmwide control programs across JPMC as part of an agile, future-focused, and collaborative team.
This role is ideal for a flexible, highly organized associate who can quickly learn new subject matter, support multiple programs, manage small projects from planning through execution, and translate complex information into clear, executive-ready materials.
The ideal candidate will provide support across the following programs:
* Firmwide CRA: The Firmwide Compliance Risk Assessment ("CRA") Program manages JPMC's framework for assessing compliance risk across lines of business and corporate functions.
The program aggregates quantitative data, qualitative inputs, and subject matter expert judgment to support consistent assessment of Compliance Inherent Risk, Control Environment Effectiveness, Compliance Residual Risk, and Point in Time Status, with results used to inform senior management and Board reporting.
* Government Claims: The Government Claims ("GC") Program establishes firmwide standards and controls for identifying, reviewing, and monitoring claims or requests submitted to government entities.
The program helps ensure these submissions are accurate, complete, appropriately supported, and managed consistently across the firm to reduce regulatory, operational, and reputational risk.
* ESG: The Firmwide Environmental, Social, and Governance ("ESG") Controls Program establishes a consistent framework for identifying and managing operational risks associated with ESG-related products, services, transactions, and programs.
The program sets minimum control expectations to help ensure ESG activities are appropriately governed, monitored, and managed across the firm.
Job Responsibilities:
* The Firmwide Controls Program Associate will be primarily tasked with supporting execution across firmwide control programs, managing small projects and deliverables, and designing clear, compelling reporting and presentation materials for senior stakeholders.
* Supporting team leads across multiple firmwide control programs by flexing across priorities, quickly learning new subject matter, and helping execute key program activities, including researching issues, compiling and analyzing information, summarizing outstanding actions, coordinating follow-ups, su...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:24
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Supplier Services (GSS) organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You'll translate customer and business needs into a clear roadmap and measurable outcomes.
Your day-to-day blends product discovery with decision-making on scope, sequencing, and tradeoffs.
You'll partner closely with engineering, design, and operations to deliver releases, remove blockers, and keep everyone aligned.
After launch, you'll measure results, gather feedback, and iterate to improve performance and reliability.
This work matters because you'll ship capabilities that materially improve user experience and business impact at scale.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Leverage AI in daily product work by using approved tools to accelerate research synthesis, draft PRDs/user stories, generate hypotheses, and automate routine analysis-while validating outputs for accuracy, bias, and compliance.
* Lead cross-functional execution with Engineering, Design, Data, Risk/Compliance, and Operations to deliver roadmap commitments on time and with high quality.
* Define and own product requirements (epics/features/user stories, acceptance criteria, non-functional requirements) and ensure they are unambiguous and testable.
* Drive prioritization and tradeoff decisions using customer impact, business value, delivery effort, and risk, and communicate decisions clearly to stakeholders.
* Create clear documentation and alignment artifacts (PRDs, one-pagers, decision logs, business cases) that keep teams aligned and reduce rework.
* Go-to-market and release management: plan launches/rollo...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:23
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM.
You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share.
As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.
Job Responsibilities
* Manage, retain and deepen a portfolio of approximately 80-100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
* Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
* Strong knowledge of deposit and cash management products and services, and knowledge of bu...
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Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:22
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Step into a pivotal role at JPMorganChase, where your expertise in risk management and compliance will shape the future of our operations.
You'll have the opportunity to grow your career while making a significant impact on the business.
Join a team that values innovation, collaboration, and continuous improvement.
As an Executive Director within Corporate Control Management (1st Line of Defense), you will lead the mobilization and delivery of a dynamic portfolio of enterprise control priorities that require senior judgment, disciplined execution, and strong cross-functional alignment.
You will partner closely with Lines of Business and Corporate Functions, Control Management, Compliance, Operational Risk, Legal, Technology, and other stakeholders to translate risk and control objectives into clear scope, practical governance, actionable delivery plans, and measurable outcomes that meet business, regulatory, and control expectations.
This is a high-visibility role for a leader who can rapidly build fluency in new problem spaces, bring structure to ambiguity, and advance emerging control priorities as the firm's risk, regulatory, and business agenda evolves.
Job responsibilities:
* Define objectives, scope, approach, and success metrics; build delivery plans; drive execution through to sustainable implementation.
* Manage programs across multiple concurrent workstreams with shifting priorities; establish clear governance, program log (risks, assumptions, issues, dependencies), and executive-level reporting.
* Drive process re-engineering, control design and implementation, control program enhancements, operating model changes, and tooling/product improvements that strengthen the control environment.
* Partner and align stakeholders across Lines of Business, Corporate Functions, Control Management, Compliance/Operational Risk, Legal, Technology, Data, and Operations.
* Synthesize inputs, identify root causes, recommend pragmatic solutions, and drive decisions at senior forums.
* Promote consistency in methodology, documentation, testing readiness, evidence standards, and sustainable BAU adoption.
* Support regulatory engagements as needed: coordinate responses, track commitments, and drive timely remediation and validation.
* Lead and mentor project managers/control managers; set expectations, develop talent, and create a culture of accountability and continuous improvement.
Required qualifications, capabilities, and skills:
* Bachelor's degree
* 10+ years in financial services with experience across controls, operational risk, audit, compliance, and/or risk & controls transformation.
* Demonstrated track record leading large, cross-functional, firmwide programs with measurable outcomes.
* Strong understanding of the control environment and expectations for large, complex financial institutions (e.g., governance, issue management, sustainable remediation).
* Excellent stakeholde...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:22
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer and Community Banking - Deposits team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Shape the end-to-end AWS cloud architecture strategy across all product components.
* Advance the resiliency strategy - multi-region, active-active, failover/failback, and DR.
* Strengthen cloud cost strategy and optimization across the product, Evolve the automation and infrastructure-as-code strategy.
* Mature AI integration across engineering and product workflows, Drive scalability strategy to meet growth and peak-demand requirements.
* Harden cloud security strategy and regulatory-grade controls.
* Deepen observability and chaos engineering practices.
* Raise the bar on shared architectural standards and decision-making across teams.
* Sharpen how complex technical strategy is distilled into leadership-facing narratives.
* Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Deep, broad AWS expertise across compute, data, networking, and security, with proven production architecture work.
* Systems thinking - reasoning about trade-offs, failure modes, and dependencies across an entire product.
* Strategic command of cost, scalability, automation, and AI integration as connected levers.
* Hands-on depth to validate and prototype ideas, not just advise.
* Executive communication and rigorous, independent judgment in a regulated, high-stakes environment.
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Demonstrated experience leading effective use of approved AI-assiste...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:21
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100 - 130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve b...
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Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:20
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Join a team that helps shape how JPMorgan Chase partners with critical suppliers across logistics, transportation, fulfillment, card manufacturing, print and mail operations.
In this role, you will lead strategic sourcing initiatives, influence business decisions and deliver measurable value through supplier partnerships, commercial negotiations and category strategy.
Job summary
As a Global Sourcing Category Manager - Vice President in Global Supplier Services, you will lead category strategy, sourcing execution and contract negotiations for third-party supplier spend.
You will support business partners across logistics, transportation, fulfillment, carrier pricing, card manufacturing, enterprise print, mail operations and other large-scale operational services.
You will use market insight, commercial judgment and stakeholder partnership to deliver savings, reduce risk, improve supplier performance and support business priorities.
Job responsibilities
* Develop and execute category strategies for assigned supplier spend
* Analyze spend, cost drivers, supplier markets and industry trends to identify savings and value opportunities
* Lead sourcing events, including requirements gathering, supplier identification, proposal evaluation, negotiation and contract development
* Partner with business stakeholders, regional sourcing teams, Legal, Risk, Finance, Third Party Oversight and control partners to deliver compliant sourcing outcomes
* Manage supplier relationships and drive accountability for performance, service delivery, value and risk
* Identify opportunities to improve total cost of ownership, operational performance and supplier optimization
* Communicate sourcing recommendations, risks, trade-offs and decisions to stakeholders
* Support preferred supplier, savings, compliance and risk mitigation objectives
Required qualifications, capabilities, and skills
* Bachelor's degree
* Minimum 5 years experience managing sourcing categories, supplier negotiations or third-party supplier spend
* Experience supporting logistics, transportation, print, mail, fulfillment, card manufacturing or other operational services categories
* Strong commercial, analytical and negotiation skills
* Ability to conduct market, industry, supplier and cost-driver analysis to support decision-making
* Strong stakeholder management skills with the ability to influence and communicate across functions
* Experience leading sourcing events, including RFI, RFP or RFQ processes
* Experience interpreting and executing supplier agreements, schedules or transaction-level documents
* Strong project management skills, including planning, execution, issue resolution and stakeholder updates
* Strong risk management judgment with the ability to identify, mitigate and communicate business risks
* Advanced Microsoft Office skills, particularly Excel
Preferred qualifications, capabilit...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:18
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a ServiceNow Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provide day-to-day operational support for ServiceNow production instances, ensuring high availability and reliability.
* Analyze, troubleshoot, and resolve issues within ServiceNow application flows and integrations, supporting business-critical operations.
* Install, upgrade, and manage APIs and integrations between ServiceNow and other enterprise systems.
* Monitor ServiceNow environments for anomalies using observability tools (e.g., Splunk, Grafana, APICA), and proactively address issues.
* Apply ServiceNow best practices to optimize performance, configuration, and workflow automation.
* Collaborate with product owners, developers, and support teams to implement enhancements and resolve critical application issues.
* Troubleshoot complex ServiceNow code issues, including scripting (JavaScript, GlideScript), and provide effective solutions.
* Automate monitoring, maintenance, and operational tasks within ServiceNow and related systems.
* Develop, document, and promote standard operating procedures for ServiceNow support and administration.
* Interface with internal customers to gather requirements, advise on ServiceNow best practices, and validate new implementations.
* Participate in on-call rotation for weekend support.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Strong knowledge of ServiceNow platform architecture, modules, and administration.
* Experience with ServiceNow integrations, APIs, and web services.
* Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks.
* Familiarity with ITIL processes and ServiceNow ITSM workflows.
* Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA).
* Ability to prioritize and manage workload, communicate issues clearly, and take ownership of assigned tasks.
* Strong analytical and problem-solving skills.
Preferred qualifications, capabilities, and skills
* ServiceNow Certified System Administrator or other ServiceNow certifications.
* Experience with automation scripting and workflow development in ServiceNow.
* Leveraged MCP servers and AI technologies to optimize operational processes.
* Knowledge of Agile development method...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:15
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Lead the modernization of collaboration and business processes by driving high-impact SharePoint Online migrations and delivering innovative, cloud-first solutions with Power Apps, Power Automate, and Microsoft Forms.
As the Power Platform Senior Developer Lead in our organization, you will modernize collaboration and business processes by promoting high-impact SharePoint Online migrations and delivering innovative, cloud-first solutions with Power Apps, Power Automate, and Microsoft Forms.
Job Responsibilities
* Architect, develop, test, and maintain robust business solutions using Microsoft Power Platform technologies, primarily Power Apps (both model-driven and canvas apps), and Power Automate for automation of business processes.
* Collaborate with business units and technical teams to gather, analyze, and translate requirements into technical designs for solutions that integrate with existing enterprise systems and advance organizational goals.
* Lead or participate in the planning and execution of migrations from legacy InfoPath forms and workflows to modern Power Platform solutions, ensuring data integrity, minimal downtime, and enhanced user experience.
* Design, develop, and maintain advanced workflows, custom connectors, and app integrations in SharePoint On-Premises and SharePoint Online environments, emphasizing security, scalability, and maintainability.
* Perform advanced administration of SharePoint, including configuration, content management, permissions, site collections, and troubleshooting technical issues across hybrid environments.
* Implement secure integration with Entra ID (Azure Active Directory) for authentication, authorization, claims-based access, and conditional access policies in all solutions, collaborating with security stakeholders as needed.
* Utilize PowerShell and other automation/scripting tools to manage, monitor, and report on SharePoint, Entra ID, and Power Platform activities.
* Ensure ongoing support, optimization, and troubleshooting for Power Platform apps, flows, InfoPath & SharePoint Designer migrations, SharePoint sites, and Entra ID integrations.
* Create and maintain thorough solution documentation, migration guides, technical diagrams, test plans, and end-user training materials.
* Foster effective cross-functional communication and collaboration, serving as a subject matter expert and providing technical guidance to stakeholders.
Required qualifications, skills and capabilities
* Proven experience with Microsoft Power Platform (Power Apps model-driven and canvas apps, advanced Power Automate, Power BI).
* Deep technical expertise in designing and migrating InfoPath forms and workflows to Power Platform solutions, including hands-on migration planning, mapping, and validation.
* Advanced skills in SharePoint On-Premises (2013/2016/2019+) and SharePoint Online administration, site design, list/library management, ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:14
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a ServiceNow Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provide day-to-day operational support for ServiceNow production instances, ensuring high availability and reliability.
* Analyze, troubleshoot, and resolve issues within ServiceNow application flows and integrations, supporting business-critical operations.
* Install, upgrade, and manage APIs and integrations between ServiceNow and other enterprise systems.
* Monitor ServiceNow environments for anomalies using observability tools (e.g., Splunk, Grafana, APICA), and proactively address issues.
* Apply ServiceNow best practices to optimize performance, configuration, and workflow automation.
* Collaborate with product owners, developers, and support teams to implement enhancements and resolve critical application issues.
* Troubleshoot complex ServiceNow code issues, including scripting (JavaScript, GlideScript), and provide effective solutions.
* Automate monitoring, maintenance, and operational tasks within ServiceNow and related systems.
* Develop, document, and promote standard operating procedures for ServiceNow support and administration.
* Interface with internal customers to gather requirements, advise on ServiceNow best practices, and validate new implementations.
* Participate in on-call rotation for weekend support.
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Strong knowledge of ServiceNow platform architecture, modules, and administration.
* Experience with ServiceNow integrations, APIs, and web services.
* Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks.
* Familiarity with ITIL processes and ServiceNow ITSM workflows.
* Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA).
* Ability to prioritize and manage workload, communicate issues clearly, and take ownership of assigned tasks.
* Strong analytical and problem-solving skills.
Preferred qualifications, capabilities, and skills
* ServiceNow Certified System Administrator or other ServiceNow certifications.
* Experience with automation scripting and workflow development in ServiceNow.
* Leveraged MCP servers and AI technologies to optimize operational processes.
* Knowledge of Agile development method...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:14
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in Infrastructure Platforms supporting the Business Aligned Specialized Solutions product line, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
* Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
* Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements
* Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
* Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
* Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
* Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senio...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:13
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
As an Associate Banker in a Chase Branch, you will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
* Provide support and coverage to multiple branch locations, local travel required.
Required Qualifications, Capabilities, and Skills
* 6 months Associate Banker experience required.
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* 1+ year of Associate Banke...
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Type: Permanent Location: Brooksville, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:12
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Millbrae, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:12
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Ready to drive inclusive economic growth at scale? You will lead a high-performing team and cross-sector partnerships that support underserved entrepreneurs and small businesses in building, sustaining, and scaling their ventures.
You will sharpen your strategic leadership and expand your influence across a mission-driven, global organization.
Join us to mobilize capital, accelerate innovation, and help more entrepreneurs build wealth, resilience, and long-term opportunity.
As an Executive Director, Head of Business Growth & Entrepreneurship in U.S.
Philanthropy, you will lead a high-impact portfolio focused on expanding access to resources, capital, and opportunities for underserved small businesses and entrepreneurs.
You will lead the firm's philanthropy strategy to foster business creation, growth, and sustainability by increasing access to capital, strengthening entrepreneurial ecosystems, and supporting pathways to long-term business success-particularly for businesses that have historically faced barriers to growth.
You will manage a team that designs and executes major initiatives and partners with government, philanthropic, nonprofit, corporate, industry, and community leaders to deliver innovative solutions at scale.
Your responsibilities include strategy development and analysis, strategic grantmaking and program design, and thought leadership across a large, multifaceted organization.
You'll collaborate with JPMorgan Chase's most senior executives to evaluate market trends, policies, and ecosystem gaps, assess implications for the firm and the communities we serve, and shape strategies that advance inclusive economic growth and opportunity.
The Corporate Responsibility team at JPMorgan Chase advances a stronger, more inclusive economy and society for clients, customers, and communities globally.
The Global Philanthropy team consists of Employee Engagement & Volunteerism, Impact Finance, and grantmaking teams at the national and local levels.
The Business Growth & Entrepreneurship team's core functions are to develop and execute strategies that support underserved small businesses, evaluate and manage grant portfolios, and provide thought leadership on inclusive entrepreneurship, small business growth, and economic mobility.
Job Responsibilities
* Design and lead major initiatives that expand access to capital, improve the efficiency and scale of support systems for underserved small businesses, and strengthen outcomes for entrepreneurs across growth stages
* Lead, develop, and mentor a high-performing team of program officers and associates
* In collaboration with business leaders, design, evaluate, and lead execution of strategic entrepreneurship initiatives and identify where JPMC products and services can drive complementary impact for underserved business owners
* Partner with Corporate Responsibility leaders, government agencies, industry stakeholders, and nonprofit organizations to inform policies that ...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:11
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As a Service Design Senior Associate in Consumer Banking Deposits, you will play a pivotal role in shaping end-to-end customer experiences, by leveraging your deep expertise in service design and systems thinking.
As a core contributor participate in the execution of service strategies, designed to serve our customer experiences navigating products and services.
Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences.
Job responsibilities
* Design and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms
* Create storyboards, journey maps, service blueprints, and research to identify pain points, opportunities for improvement, and champion innovation in products and features of moderate complexity
* Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals
* Demonstrate the value of service design as a strategic partner to stakeholders
* Champion experience-led decision making in ambiguous, fast-moving environments
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in service design, with a focus on end-to-end customer and employee experiences
* Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives
* Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts
* Participate in workshops to gather information from customers to understand where improvements can be made along the customer journey
* Demonstrate ability to create visual representations of user journeys, including journey maps, service blueprints, storyboards, wireframes, and prototypes
Preferred qualifications, capabilities, and skills
* Skilled in leading teams to design and facilitate engaging workshops, and in supporting colleagues to effectively present and inspire stakeholders and team members
* Experience with agentic technology, large language models, and the latest services and customer experiences bringing those technologies to market
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible rol...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:10
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Elevate your career by steering multi-faceted technology programs, integrating innovative solutions, and driving impact across global operations.
The Chief Data & Analytics Office (CDAO) at JPMorganChase is responsible for accelerating the firm's data and analytics journey.
This includes ensuring the quality, integrity, and security of the firm's data, as well as leveraging it to generate insights and drive decision-making.
The CDAO also develops and implements solutions that support the firm's commercial goals by responsibly harnessing artificial intelligence and machine learning to develop new products, improve productivity, and enhance risk management.
As a Principal Technical Program Manager at JPMorganChase within AIML Data Platforms -Chief Data and Analytics (CDAO), you will lead complex, cross-functional technology programs that impact experiences across the firm, including clients, employees, and stakeholders.
You will use strong analytical reasoning and adaptability to break down business, technical, and operational objectives into manageable workstreams, navigate ambiguity, and drive change.
With demonstrated technical fluency, you will manage resources, budgets, and cross-functional teams to deliver innovative solutions aligned to strategic goals.
Your exceptional communication and influencing skills will foster productive stakeholder relationships, ensuring alignment and effective risk management.
In this pivotal role, you will also contribute to new policies and processes that shape the future of our technology landscape.
Job responsibilities
* Creates and maintain detailed project plans, timelines, and delivery schedules for assigned programs
* Manages day-to-day program execution using JIRA, Confluence, and other project management tools, ensuring accurate tracking of user stories, epics, and sprint progress
* Facilitates agile ceremonies, including sprint planning, daily standups, retrospectives, and backlog grooming, with engineering teams
* Maintains comprehensive program documentation, including status reports, risk registers, RAID logs, and dependency matrices
* Oversees engineering risks, issues, and dependencies across assigned programs
* Engages stakeholders, including customers and partners across Lines of Business (LOBs)
* Guides the selection and implementation of appropriate technologies, platforms, and software tools, leveraging technical fluency
* Champions continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
* Partners with Product to drive business outcomes, ensuring technical programs align with strategic goals
* Prepares and deliver regular status updates and presentations to stakeholders and leadership, communicating progress, risks, and blockers
Required qualifications, capabilities, and skills
* 7+ years of experience (or equivalent expertise) in technical ...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:10
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you play a crucial role in maintaining JPMorgan Chase's strength and resilience.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Quant Model Risk Associate in the Model Risk Governance and Review team, you will be responsible for assessing and mitigating the risks associated with complex models used across a space that includes models used for Corporate and Industrial Wholesale loan loss forecasting, Obligor Grading, Economic Capital and related BAU activities for wholesale credit risk.
You'll be at the forefront of innovation, driving continuous improvement in a dynamic and collaborative environment.
This role also provides the opportunity to gain exposure to various business and functional areas, as well as collaborate closely with model developers and users.
Job Responsibilities
* Perform thorough reviews of complex models used in Corporate and Investment Banking (ex-Trading), including PPNR, balance sheet and RWA forecasting models, by analyzing the conceptual soundness, model design, and appropriateness of models for specific products and structures.
* Evaluate model behavior and ensure the suitability of stress testing models for their intended applications, identifying potential limitations and areas for improvement.
* Develop and implement alternative model benchmarks.
Design and maintain robust model performance metrics to compare and monitor the outcomes of various models.
* Continuously evaluate model performance, ensuring models remain fit for purpose and compliant with internal and regulatory standards.
Recommend enhancements and oversee remediation where necessary.
* Serve as the primary point of contact for the business regarding new model implementations and changes to existing models.
Provide expert guidance on model usage, limitations, and governance requirements.
* Liaise effectively with model developers, Risk, and Control Groups.
Offer guidance and support on model risk management, validation standards, and regulatory expectations.
Required Qualifications, Capabilities and Skills
* Advanced degree (MSc, PhD, or equivalent) in a quantitative discipline such as mathematics, statistics, financial engineering, or related field.
* Advanced knowledge of statistics, econometrics, economics and finance, with demonstrated ability to apply these concepts to financial modeling and risk assessment.
* Deep understanding of the drivers of the behavior of balances/fees/losses of different products and businesses.
* Strong analytical and problem-solving skills, with an inquisitive mindset and the...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:07
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Deptford, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:07
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Join our Compensation team as a Senior Associate!
As a Senior Associate on the Compensation team, you will support the day-to-day execution of US Variable Compensation Incentive Processing, including non-annual and annual cash incentive activity.
You will partner closely across HR and control functions to ensure accurate, timely, and well-controlled processing, while helping drive process simplification and a longer-term shift toward automation through improved SOPs and standardized workflows.
Job responsibilities:
* Own day-to-day Variable Compensation processing across business-aligned incentives, including non-annual and annual cash incentive activity-ensuring accuracy, timeliness, and strong operational execution.
* Partner with coordination of the annual incentive compensation (IC) cycle, including creating and communicating tasks, milestones, and due dates; tracking progress; and driving completion with key partners.
* Create and maintain plan codes used for variable compensation processing, ensuring setup aligns to incentive plan specifications and internal standards.
* Develop, update, and maintain SOPs for Variable Compensation, keeping documentation current, audit-ready, and easy for teams to execute consistently.
* Partner with internal teams to manage handoffs and dependencies, ensuring work transitions are clear, complete, and executed accurately end-to-end.
* Serve as a process and systems SME for variable compensation flows through the HCM Integration Platform and HCM systems; clearly explain processes, impacts, and requirements to stakeholders.
* Support cash incentive audits by working directly with auditors, preparing support, responding to requests, and ensuring timely, complete audit responses.
* Maintain strong controls in partnership with internal functions, focusing on payroll accuracy, data integrity, and operational risk management.
* Identify process and reporting issues and lead remediation efforts, including root-cause analysis and implementation of sustainable fixes.
* Advance automation and simplification, by identifying manual touchpoints, proposing improvements to workflows/controls/reporting, and helping move the function toward more automated, scalable execution.
Required qualifications, capabilities, and skills:
* Bachelor's degree required
* 5 years of experience in a reporting, analytical, or operational processing role
* Advanced MS Excel skills (advanced formulas, formatting, pivot tables/reporting)
* Advanced knowledge of Business Objects
* Strong analytical, problem-solving, and root-cause investigation skills
* Strong technical aptitude and comfort working across systems and process flows
* Demonstrated ability to work in a time-sensitive environment, prioritize effectively, and manage multiple concurrent deliverables
* Strong written and verbal communication skills with the ability to partner across teams
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:06
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
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Type: Permanent Location: Deptford, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:04
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Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred qualifications, capabilities, and skills
* Curiosity driven exploration of AI in design-actively experimenting with generative and assistive AI to accelerate ideation, and system exploration while maintaining brand integrity.
* Ability to translate concepts and learnings into scalable practice - documents guidelines and repeatable workflows so teams can adopt design methods consistently within the design system.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-17 09:54:01
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Kinexys, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
* Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
* Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
* Maintains product documentations across capability domains
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Experience with storyboarding and PowerPoint deck creation
* Experience with problem solving - no problem, whether qualitative or quantitiative in nature, should be too scary to solve
* Experience or exposure to cross-border payments processing in an institutional or corporate payments context
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banki...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-17 09:53:58
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-17 09:53:56
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exci...
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Type: Permanent Location: Bethlehem, US-PA
Salary / Rate: Not Specified
Posted: 2026-07-17 09:53:55
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
....Read more...
Type: Permanent Location: New Canaan, US-CT
Salary / Rate: Not Specified
Posted: 2026-07-17 09:53:54
