-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:27
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:26
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:26
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:25
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:24
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:24
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:23
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:23
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:22
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:21
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:21
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:18
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:15
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:13
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:10
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Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS080, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead performance improvement initiatives across the OSC, focusing on operational excellence, workforce development, and process optimization.
- Oversee the OSC training program, ensuring training materials, knowledge base articles (KBAs), and procedures remain current, effective, and aligned with operational requirements.
- Evaluate training effectiveness through performance assessments, feedback, metrics, and continuous improvement activities.
- Manage operational performance analysis activities, including trend analysis, root cause investigations, reporting, and recommendations for corrective actions.
- Develop, monitor, and report performance metrics, service desk KPIs, and operational health indicators.
- Partner with Mission Leads, Operations teams, and stakeholders to identify process improvement opportunities and business performance concerns.
- Support Incident and Problem Management activities, including root cause analysis and recommendations to prevent recurrence of major incidents.
- Develop executive-level reports, customer briefings, and operational presentations.
- Lead automation and process improvement initiatives to reduce manual effort, increase efficiency, and improve service quality.
- Facilitate collaboration across technical and operational teams to implement best practices, improve workflows, and enhance operational effectiveness.
- Oversee the development and maintenance of operational documentation, knowledge management resources, and SharePoint-based collaboration tools.
- Ensure operational risks are identified, assessed, and mitigated through process improvements, automation, and governance practices.
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- 7 or more years of experience in operations management, performance/ process improvement, service management, training, or a related operational support environment.
- Experience developing and tracking performance metrics, KPIs, and operational reporting.
- Experience conducting trend analysis, root cause analysis, and process improvement initiatives.
- Strong written, verbal, and presentation skills.
- Experience creating executive briefings, dashboards, and operational reports.
- Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, Teams, and SharePoint.
- Ability to collaborate effectively with technical teams, stakeholders, and leadership across multiple organizations.
- Candidates must reside within a commutable distance for daily onsite work and on-call requirements.
- This contract supports systems that require 24x7x365 uptime.
Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
Preferred Skills and Qualifications:
- Experience supporting IT operations, service desk, network...
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Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:07
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Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS058, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Detection/Monitoring: Continuously monitor and analyze systems for unusual activity and potential threats.
- Vulnerability Assessments: Conduct regular vulnerability assessments and penetration testing to identify and address security weaknesses.
- Incident Response: Investigate security breaches and other cybersecurity incidents, providing timely and effective responses.
- Security Measures: Develop and implement robust security measures to protect information systems from unauthorized access and cyber threats.
- Collaboration: Work closely with IT and security teams to enhance security protocols and ensure compliance with industry standards.
- Reporting: Prepare detailed reports on security incidents, mitigation strategies, and overall security posture.
- Threat Intelligence: Stay updated on the latest cybersecurity trends, threats, and technologies to proactively address potential risks.
Job-Specific Minimum Requirements:
- Active TS/SCI Clearance required at the time of hire.
Candidate must be eligible for and willing to successfully complete a CI Polygraph after hire.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
- 4 years of relevant work experience may be considered in lieu of the degree requirement.
- Minimum of 8 years of general experience in cybersecurity or related field.
- 4+ years of experience displaying strong knowledge of operating systems (e.g., Windows, Linux).
- 4+ years of cybersecurity experience in the Department of Defense (DoD) or Intelligence community.
- Strong knowledge of cybersecurity principles, tools, and techniques.
- Hands-on experience using SIEM tools such as Splunk to monitor security events, analyze alerts/logs, identify anomalies, support incident triage, and document findings in an operational cybersecurity environment.
- Hands-on experience using ACAS/Tenable.sc to conduct vulnerability scans, analyze scan results, validate findings, prioritize remediation actions, and support vulnerability reporting/tracking in a DoD or federal environment.
- Security+ or equivalent (DoD 8570) if no current IAM Level II certification (below).
- Quick learner and team player.
Preferred Skills and Qualifications:
- IAT level III certification (CASP+, CISA, CISSP, or GCIH) or the ability to obtain certification within six months of hiring.
- Experience with the Special Access Programs (SAPs) and Intelligence Community (IC).
- Knowledge and/or understanding of Joint Special Access Program Implementation Guide (JSIG).
- The ability to adapt in fast paced environments, comfort with ambiguity.
- Familiarity with cloud technologies and security practices.
- Strong self-organization and self-management skills with emphasis on self-initiation and follow-through.
- Proven written and oral communication skills.
...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:07
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Process new applications for health care coverage via telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Residency within 100 miles of Albany, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #Remote #HotJobs0526LI #HotJobs0526FB #HotJobs0526X #HotJobs0526TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer.
We eval...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:06
-
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and both Mandarin and Cantonese languages.
- Must be able to speak, read, and translate in Mandarin, Cantonese and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:06
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak, read and translate in Spanish and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #LI-Remote #HotJobs...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:03
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak, read and translate in Haitian Creole and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #LI-Remote #...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:59
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Process new applications for health care coverage via telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Residency within 100 miles of Rochester, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #Remote #HotJobs0526LI #HotJobs0526FB #HotJobs0526X #HotJobs0526TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer.
We e...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:56
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages.
- Must be able to speak, read, and translate in Mandarin or Cantonese and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home ro...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:53
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages.
- Must be able to speak, read and translate in Russian and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:50
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a limited-service position.
Preferred Skills and Qualifications
- Experience working with New Jersey State Based Exchange program (NJ SBE).
- Experience in Quality Assurance / Quality Control.
- Previous supervisory or team-lead experience.
- Critical thinking.
- Organization.
- Time management.
- Conflict resolution.
- Leadership.
- Adaptability.
- Decision making.
- Customer focus.
- Accountability.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan,...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:48
