-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:35
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:35
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:34
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:34
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:34
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:33
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:33
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:32
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:32
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:31
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:31
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:31
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:30
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:30
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:29
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:28
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:28
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:28
-
Position Summary:
Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achieving the same, ideal customer experience.
Sales professionals achieve personal sales targets by turning every one of our customers life's meaningful moments into a celebration worth remembering by offering a fine jewelry experience that is approachable, special and lasting.
Our sales professionals engage customers in such a manner as to create a desire for and make our products as relevant, exciting and accessible to as many people as possible every day.
We provide training on sales techniques, product knowledge, and skills to help you, our sales professionals, be successful and create a refreshing and uplifting shopping experience for our customers.Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.
Desired Previous Job Experience:
* Sales, retail and/or jewelry experience
Minimum Position Qualifications/Education:
* High school diploma or general education degree (GED)
* Commitment to excellence, desire to grow and ability to provide refreshing shopping experience
* Goal oriented and sales driven and passion to succeed
* Minimum 18 years of age
* Ability to pass drug test
* Maintain confidentiality
* Accuracy/attention to detail
Essential Job Functions:
* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
* Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
* Promote Diamond Parties and special events with every customer
* Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
* Foster life-long emotional connections with customers by clienteling
* Provide product knowledge, features and benefits to all customers when presenting merchandise
* Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
* Attend required monthly meetings
* Operate point of sale (POS) and take payment or obtain credit authorization
* Inspect and clean customers' jewelry
* Provide estimates for jewelry and watch repairs
* Perform watch battery replacements and watch band adjustments
* Follow receiving and processing procedures
* Display merchandise and promotional materials in accordance with corporate merchandising plans
* Perform business opening and closing procedures as outlined in Policy and Procedures Guide
* Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
* Maintain safety and securi...
....Read more...
Type: Permanent Location: Kirkland, US-WA
Salary / Rate: 20.45
Posted: 2025-12-15 07:05:27
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).
This is a full-time fully remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:27
-
Provide leadership support and direction, during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience.
Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998.
Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Excellent oral/written communication skills
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, subtraction)
Desired
- High School Diploma or GED
- Any produce or retail experience
- Any management experience
- Second language (speakin...
....Read more...
Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:26
-
Position Summary:
Responsible for the day-to-day operation of receiving, selection and loading of product and maintaining productivity level for hourly members.
Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
Desired Previous Job Experience
* 2-5 years supervisory experience
* High School or greater educational (degree preferred)
Minimum Position Qualifications:
* Two or more years of leadership experience
* Highly motivated, energetic and capable to address issues with a strong sense of urgency.
* Strong analytical skills, with the ability to report and recommend solutions to challenges.
* Strong communication skills both verbal and written.
* Proficiency in computer software (MS Word and Excel, especially)
Essential Job ...
....Read more...
Type: Permanent Location: Hutchinson, US-KS
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:26
-
Create outstanding customer experiences through exceptional service.
Establish and maintain a safe, clean and fresh environment that encourages our customers to return.
Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Direct and supervise all functions, duties and activities for the Produce department.
Support the day-to-day functions of the Produce operations.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* 18 years of age
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
* Current food handlers permit once employed
Desired
* Management experience preferred
* Produce experience
* Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
* Develop adequate scheduling to manage customer volume throughout hours of operation.
* Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
* Offer product samples.
* Inform customers of produce specials.
* Review/inspect products for quality and freshness and take appropriate action with those items.
* Utilize Fresh Insights to ensure proper sell through and shrink reduction.
* Recommend produce items to customers to ensure they get the products they want and need.
* Develop and implement a department business plan to achieve desired results.
* Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
* Implement merchandising promotional plan for the department.
* Keep all department associates current with present, future, seasonal and special ads.
* Help to monitor and control expenses for the department.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Help to ensure price integrity including shelf tags and promotional signs.
* Assist in the inventory process.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Pr...
....Read more...
Type: Permanent Location: Wales, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:25
-
Perform general clean-up and stock work in the Meat department and provide customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in the Midwest, Roundy's merged with The Kroger Company in 2015.
Today, we're proudly serving Roundy's customers in over 140 stores under the retail banners Pick ‘n Save and Metro Market in Wisconsin and Mariano's in Illinois.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Roundy's family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Willing to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials, and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organiza...
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Type: Permanent Location: Grafton, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:25
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Deliver a high level of service and excellent customer experience by resolving customer concerns.
Identify and communicate opportunities that could improve operations and create a better shopping experience.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015.
Today, we're proudly serving Pick ‘N Serve customers in 89 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Pick ‘N Save family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- 6 months related experience or training; or equivalent combination of education or experience
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demean...
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Type: Permanent Location: Franklin, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-15 07:05:25
