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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Technical Product Manager in JPMorgan Chase within Consumer & Community Banking (CCB) you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Support go-to-market activities, including training, demos, and technical enablement for internal teams and customers
* Engage with internal and external customers to understand pain points, gather feedback, and validate product features
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management with cloud products
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Ensure comprehensive product documentation, including user guides, release notes, and technical specifications
* Experience with AWS services (e.g., EC2, S3, Lambda, RDS, IAM, CloudFormation)
* Experience with Terraform and infrastructure deployments
* Technical background with the ability to understand and discuss architecture, APIs, and integrations
* Proven track record of launching and scaling technical products in cloud environments
* Strong analytical and problem-solving skills, with a focus on customer-centric product development and strong skills in prioritization to manage product features and improvements effectively.
Preferred qualifications, capabilities, and skills
* Experience with AWS DevOps Tools and practices
* Knowledge of cloud Security, compliance and gov...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:44
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Sales Associate in Commercial Banking, you will play an integral part in contributing to new sales targets, managing business relationships, and achieving portfolio growth objectives.
You will participate in the three-year development plan designed fora progression of job functionsto develop skills over time for a successful career within the firm and ability to pursue more senior roles within the Treasury Solutions such as a Treasury Management Officer position.
Job responsibilities
* Collaborate with the Treasury Management Officer (TMO) on client proposals to identify appropriate Treasury solutions, perform cost and benefit analysis, competitive pricing and run profitability models
* Assist with client call preparation by creating relationship review materials, pitch books, account plans, and conducting customer research
* Develop an understanding of clients' Treasury cash management structure and objectives
* Coordinate with product partners to develop comprehensive Treasury solutions
* Develop and understand competitors' products and positioning within the client & market
* Work with the TMO's throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately
* Collaborate with internal partners to ensure successful implementation, product ramp-up and accurate pricing and billing
Required qualifications, capabilities, and skills
* Bachelor's Degree
* Three+ years' relevant banking and treasury experience
* Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
* Superior verbal and written communication skills with the ability to mobilize internal networks and resources
* Ability to understand Treasury Solutions products, pricing philosophy, and billing process and procedures
* Proficiency in Microsoft Office (PowerPoint, Excel and Word)
* Ambition to develop into an individual sales contributor
Preferred qualifications, capabilities, and skills
* Interest in working with experienced Treasury partners to recognize a client's cash flow needs and apply appropriate banking solutions
* Sales, portfolio management or relationship management experience
* Qualitative and quantitative skills
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients und...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:44
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As an Experience Research Vice President in Connected Commerce Payments Team, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
* Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
* Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs
Preferred qualifications, capabilities, and skills
* Experience applying research in finance or fintech
* Mixed methods skillset, with a knack for leading teams through ambiguous problem spaces
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:43
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Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Manager in Site Reliability Engineering at JPMorgan Chase within the Technology Infrastructure Services, you will lead a team of talented engineers to drive innovation and modernize the world's most complex and mission-critical systems.
You will be responsible for managing a variety of production-related issues, ensuring the reliability and scalability of applications, and fostering a culture of continuous improvement and collaboration.
Job responsibilities
* Lead and manage a team of Site Reliability Engineers, providing guidance, mentorship, and support to drive team success.
* Develop and implement strategies to enhance the reliability, availability, and scalability of applications and platforms.
* Collaborate with cross-functional teams, including software engineers, product managers, and stakeholders, to align SRE practices with business objectives.
* Oversee the design and implementation of automated continuous integration and continuous delivery pipelines.
* Manage and resolve complex production-related issues, ensuring minimal impact on customers and business operations.
* Foster a culture of site reliability engineering best practices, promoting proactive issue resolution and continuous improvement.
* Communicate effectively with stakeholders, providing updates on system performance, incidents, and improvement initiatives.
* Identify and implement new technologies and solutions to enhance the SRE function and support business growth.
Required qualifications, capabilities, and skills
* 5+ years of experience in site reliability engineering or a related field, with a proven track record of managing and leading technical teams.
* Strong understanding of site reliability engineering principles and practices, with the ability to implement them within an organization.
* Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
* Proficient in at least one programming language such as Python, Java/Spring Boot, or .Net.
* Experience with observability tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
* Familiarity with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
* Experience with container and container orchestration technologies such as ECS, Kubernetes, and Docker.
* Strong problem-solving skills, with the ability to manage and resolve complex production-related issues.
* Ability to identify and implement new technologies and solutions to support business objectives and drive innovation.
* Ability to expand and collaborate across different levels and stakeholder groups
Preferred qualifications, capabilities, and skills
* Formal training o...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:43
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Propel operational success with your expertise in Major Incident Management and a commitment to continuous improvement.
As a Technology Support III - Major Incident Manager team member in Consumer & Community Banking - Mission Control, you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Own and drive incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents.
* Establishing strong command and control of an incident, establishing clear accountability/ownership and methodical evaluation of complex issue scenarios.
* Ensure adherence to critical process and procedure, and appropriate escalations in support of production incidents.
* Applying technical/environmental knowledge and experience to develop and drive appropriate tasks, forming paths to resolution.
* Distribute clear and concise communications, summarizing incidents and the business/customer experience to a wide group of technical and non-technical audiences.
* Ensure incident data is accurately captured and documented.
* Priming appropriate materials and follow ups to hand-off to the Root Cause Analysis phase in the Problem Management process.
* Working as part of a global follow-the-sun team, providing 24 x 7 production support coverage on a rotating basis
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.
* Relevant Incident management experience in an enterprise scale environment.
* Extensive customer service, communication, and client interaction skills.
* Possess critical thinking and troubleshooting skills.
* Strong ability to think and act independently to resolve production issues.
* Ability to act with a sense of urgency and agility
* Must display a history of achieving goals in a high-performance environment.
* Advanced analytical skills.
* Must be able to multitask in a fast-paced environment utilizing multiple tools.
* Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
Preferred qualifications, capabilities, and skills
* Knowledge of ITL and Cloud Computing
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships an...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:42
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Embark on a rewarding and challenging career as a Relationship Manager with our dynamic team.
You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment.
Join us and contribute to our mission while advancing your career.
With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As a Relationship Manager- Home Lending in Mortgage Production and Servicing, you will be responsible for communicating and keeping customer apprised throughout the process by maintaining close communication with internal partners including but not limited to Underwriting, Bankruptcy, Loss Mitigation, Foreclosure, and Service Member Civil Relief Act (SCRA).
Research and thinking outside of the box will be crucial as you look for solutions for clients.
Job responsibilities
* Operate in a dynamic call center environment by managing and responding to high volumes of inbound and outbound calls, ensuring personalized service for assigned accounts while also supporting team members by handling peer accounts as needed
* Respond to customer inquiries regarding mortgage loss mitigation options
* Explain Chase and investor-specific documentation requirements to the customer
* Manage customer requests concerning the loss mitigation process by acting as liaison with all necessary parties (e.g., Subject Matter Experts)
* Prepare customer's file for Underwriting: Reviews and perfects all documents provided by customer ensuring file is complete and accurate
* Communicate decisions from Underwriting/QA, including retention and liquidation options, and discuss next steps and monitor customer adherence and completion on trial payment plans
* Ensure that Final Modification documents are sent and returned timely and follow up on fulfillment and system maintenance processes to completion
* Abide by all applicable regulatory and department practices and procedures and build and maintain positive client relationships
Required qualifications, capabilities, and skills
* Must be fluent in English and Spanish
* Enhanced problem-solving skills to identify challenges and determine appropriate solutions
* Analytical skills to understand complex mortgage scenarios, review customer documents, and have and understanding of customer solutions
* Strong computer skills to effectively multi-task between multiple programs within a single customer interaction
* Self-motivated to research customer inquiries and raise potential solutions or areas of opportunity
* Provide an excellent Customer experience by providing the best-in-class service in knowledge, concern, helpfulness and courtesy and strong written and communication skills
* Detailed orient...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:41
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Embark on a rewarding and challenging career as an Operations Analyst with our dynamic team where you'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment.
Join us and contribute to our mission while advancing your career.
With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As an Operations Analyst- Loan Sales in Home Lending, you will be responsible for allocating and delivering mortgaged back securities (MBS), ensuring compliance with investor and regulatory requirements and support the line of business by performing complex operational loan sales and analytical tasks with a focus on investor related loan edit problem solving.
You will drive end to end loan quality, recommend operational reengineering opportunity, and lead automation initiatives to benefit streamlined salability processes.
Job responsibilities
* Control tasks for loan sales operations including end to end pooling, allocation, defect identification/remediation, and oversight
* Comprehend investor data requirements and accurately cure related loan quality edits efficiently
* Develop and understand automation solutions for internal operational workflows and builds tools which will optimize and reduce manual processes.
* Lead citizen development initiatives to benefit streamlined salability processes
* Create reporting, interpret results and convey in a concise, straight-forward, and professional manner for all levels of operational staff from supervisors to senior level management.
* Spearhead projects & tasks by ensuring timely completion and articulate any issues and risks to management
* Ensure the integrity of data through automated extraction, translation, processing, analysis, and reporting
Required qualifications, capabilities, and skills
* Analytical skills with independent and logical problem solver and able to synthesize data, identify trends, and project outcomes.
* Ability to organize and prioritize multiple projects and responsibilities with accuracy, attention to detail and limited supervision with very short turnaround times.
* Ability to react quickly and decisively in high stressed situations and ability to lead projects and initiatives, prioritize work, meet deadlines and escalating any issues to management
* Expert level PowerPoint and Excel and Working knowledge of either Alteryx, UiPath, Xceptor or Tableau
* Strong written and verbal communication skills with ability to influence and work collaboratively with diverse/cross-functional teams and develop and maintain effective relationships with a wide range of stakeholders.
* Ability to create presentations for all levels of management and effectivel...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:40
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Join J.P.
Morgan's Commercial & Investment Bank (CIB), a global leader in Global Banking, Markets, Securities Services, and Payments.
As a Control Manager, you will play a crucial role in managing operational, regulatory, and reputational risks.
Are you a thoughtful and innovative leader ready to make an impact? Bring your existing skills, master new ones, and become part of a diverse community of Control Management professionals.
As a Control Manager within CIB Finance, you will lead efforts to identify risks and assist in the development of risk mitigation strategies.
You will monitor risks through KPIs and other early warning tools, engaging with cross-disciplinary teams to build creative solutions and advance the control agenda.
Job Responsibilities:
* Lead the Commercial and Investment Bank Finance and Business Management Global Banking Control function.
* Conduct monthly trend analysis on low-severity issues across Commercial and Investment Bank Finance and Business Management.
* Develop and manage a resilient Control environment in collaboration with stakeholders.
* Prepare and present materials to senior stakeholders at monthly control forums.
* Champion compliance with firm standards and requirements as a senior team member.
* Prioritize and manage deliverables with urgency and efficiency.
* Identify, escalate, and analyze operational errors for risk assessment.
* Manage Issue Management protocol and understand Product/Service Change Management and New Business Initiative Approval processes.
* Review issues and incidents with stakeholders to determine root causes and actions.
* Drive completion of Controls initiatives and follow up on hygiene items impacting Risk and Control systems.
* Collaborate with global teams on regulatory requests and internal program controls.
Required Qualifications, Capabilities, and Skills:
* 7+ years of experience in Control Management, Finance, Audit, or Operational Risk.
* Proven people management experience in control governance.
* Exceptional verbal and written communication skills.
* Strong ability to work independently and proactively seek solutions.
* Effective listening and negotiation skills, especially in challenging situations.
* High emotional intelligence (EQ) and intellectual curiosity for continuous improvement.
* Skilled in managing stakeholder relationships across multiple time zones.
* Familiarity with the three lines of defense and understanding of KPIs in risk mitigation.
* Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) with excellent multitasking and prioritization abilities.
Preferred Qualifications, Capabilities, and Skills:
* MBA or advanced degree preferred.
* Finance and Business Management experience.
* Experience with risk management frameworks.
* Knowledge of audit and second line of defense engagement.
* Project management skills.
JP...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:39
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, ...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:39
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There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Infrastructure Platforms, you will solve complex and broad business problems with simple and straightforward solutions.
Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions.
You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
* Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate.
* Demonstrate deep knowledge of Kafka technology, Kafka connect framework, and distributed systems technologies, with the ability to operate in and migrate across public and private clouds.
* Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
* Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
* Implements infrastructure, configuration, and network as code for the applications and platforms in your remit.
* Collaborates with technical experts, key stakeholders, and team members to resolve complex problems.
* Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers.
* Contribute to the development of technical documentation, including service APIs using Swagger, ensuring robust logging, auditability, security, and monitoring features.
* Supports the adoption of site reliability engineering best practices within your team.
* Engage in periodic on-call rotation shifts, providing client support and ensuring thorough monitoring of the platform.
Required qualifications, capabilities, and skills
* Formal training or certification on computer science and reliability concepts and 3+ years applied experience.
* Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
* Proficient in at least one programming language such as Java/Spring Boot, python.
* Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
* Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafan...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:38
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate Sector - Base Compute Image , you will play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading foundational technology products that are secure, stable, and scalable.
Job responsibilities
* Create pipeline and tooling to produce highly secure and stable MacOS images and software solutions using CI & CD.
* Design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
Required qualifications, capabilities, and skills
* Formal training or certification on Infrastructure Engineering concepts and 5+ years applied experience.
* In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise.
* Hands-on practical experience delivering secure system design, application development, testing, and operational stability
* Experience building infrastructure and solutions in the public cloud - specifically AWS (Amazon Web Services)
* Significant experience establishing and using Mobile Device Management with MacOS (JAMF)
* Advanced in one or more programming language(s)
* Proficiency in automation, continuous integration and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems and practical cloud native experience
Preferred qualifications, capabilities, and skills
* Experience in Swift, Objective C, C++ and/or Xcode
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:38
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within US Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities:
* Develop AI models and algorithms to address complex business challenges.
* Collaborate with cross-functional teams to integrate AI solutions into existing systems and applications.
* Conduct research to stay abreast of advancements in AI, machine learning, and related technologies.
* Deploy, manage, and optimize AI models on AWS cloud infrastructure.
* Engineer the control plane for provisioning, automation, scaling, integrations, and self-service, making it accessible to thousands of applications.
* Create intuitive user interfaces for AI-driven products using React.Utilize Java for robust and scalable backend development.
* Mentor and guide junior engineers, fostering a culture of continuous improvement and innovation.
* Work closely with product managers and stakeholders to translate requirements into technical solutions.
Required Qualifications, Capabilities, and Skills:
* Formal training or certification on Software Engineering concepts and 5+ years applied experience.
* Proven experience as an AI Engineer or similar role, with a strong portfolio of AI projects.
* Proficiency in React for front-end development and Java or python for backend development.
* Experience with AWS services such as EC2, S3, Lambda.
Infrastructure-as-code experience, particularly with Terraform.
* Strong understanding of machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn).
* Familiarity with data processing and analysis tools (e.g., Pandas, NumPy).
* Excellent problem-solving skills and the ability to work independently and collaboratively.
* Strong communication skills to convey technical concepts to non-technical stakeholders.
* Formal training or certification in Python, with advanced proficiency.
* Practical experience in architecting and developing applications on major public cloud providers
* Knowledge of industry-wide technology strategies and best practices.
Preferred qualifications, capabilities, and skills:
* Prior financial or banking experience is a plus.
* Experience SRE, Security, Observability & Performance as part of all owned applications/deliverables is a plus..
* Certifications and Methodologies: Formal training in Python and experience with Agile methodologies are highlighted, along with infrastructure-as-code exper...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:37
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You are customer focused, enjoy building relationships, leading teams and providing financial advice to your clients.
A role as a Market Executive in Emerging Middle Market Banking is for you.
As a Market Executive in Emerging Middle Market Banking you will hire and direct team members in their business development efforts to grow and retain profitable banking relationships with Middle Market companies.
In this role you will be expected to maintain a portfolio of your own while leading the banking team however the portfolio size is typically smaller in recognition of management responsibilities.
Your team will typically include four to six bankers with indirect oversight over an underwriting staff, a sales/marketing assistant, treasury sales officer and client service professionals.
Emerging Middle Market generally focuses on companies between $20 million and $100 million in sales size.
Job Responsibilities:
* Champion a culture of innovation and a customer centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
Required Qualifications, Capabilities and Skills:
* Minimum of ten years account relationship management experience with a focus on business relationships
* Understanding of Commercial Banking products and services with knowledge of the region
* Ability to mobilize internal networks and resources
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
* Management experience in a Commercial Bank setting, specifically leading a commercial lending sales team with proficiency in building and maintaining positive client relationships
* Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
* Creative solution and problem solving abilities and excellent business judgment with the ability to multitask
Preferred Qualifications, Capabilities and Skills:
* Bachelor's degree and formal credit training preferred
* Strong technology experience; digital background preferred
* Excellent organizational, influencing and interpersonal skills
* Self-directed, proactive, and creative: use sound judgment and navigates ambiguity to get things done
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary ...
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Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:37
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You are a strategic thinker, passionate about delivering solutions to clients.
You have found the right team.
As a Relationship Manager within Merchant Services, you will be primarily responsible for a select portfolio of Middle Market clients.
You will partner closely with the firm-wide bank coverage team, including JPMorgan Payments Treasury Services.
You will be accountable for maintaining strong relationships with key decision-makers and influencers within those assigned client relationships.
You will meet JP Morgan Merchant Services' profitability goals through strategic client management, re-contracting of existing business and identification, pursuit and acquisition of incremental business within the designated portfolio.
Job Responsibilities:
* Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
* Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
* Acts as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
* Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments Treasury Services
* Clearly understand client needs by applying a strategic, consultative selling approach to cultivate payment optimization strategies, develop appropriate product solution recommendations and grow the business
* Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
* Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment.
Required qualifications, capabilities and skills:
* 8 + years of experience within a strategic relationship management role, business development role; or technology related experience
* Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
* Experience and comfort level working with C-suite level client stakeholders
* Experience collaborating across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners
* Demonstrated ability to work across cultures with internal teams and external clients
* Exceptional relationship management skills, strong presentation skills and exceptional verbal and written communication skills
* Travel required-25%
Preferred qualifications, capabilities and skills:
* Bachelor's degree or equivalent exper...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:36
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Mentoring and advising multiple technical teams while driving innovation in financial technologies presents both significant challenges and opportunities for meaningful impact.
Your expertise and leadership make you exceptionally well-suited for this responsibility.
As a Manager of Software Engineering at JPMorgan Chase within the Consumer & Community Banking Firm wide Core Deposits, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
* Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
* Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Ensures successful collaboration across teams and stakeholders
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary
* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
* Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
In addition, demonstrated coaching and mentoring experience
* Experience leading technologists to manage and solve complex technical items within your domain of expertise
* Experience leading teams of technologists
* Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
* Experience with hiring, developing, and recognizing talent
* In-depth knowledge of the services industry and their IT systems
* Practical cloud native experience
* Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
*
Experience in Java/J2EE, Spring Boot
*
Experience with DB2, JCL, IBM WebSphere MQ messaging solution.
Preferred qualifications, capabilities, and skills
* Experience working at code level
* Stakeholder Management
* Familiar with (Python, Kafka, Maven, Git, RDBMS, and Docker/Kubernetes)
* Experience with Application security, performance engineering, and integrations
*
Experience with Cloud (AWS, CloudFoundry)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of finan...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:34
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The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm's data and analytics journey.
This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making.
The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly.
This role offers the unique opportunity to explore novel and complex challenges that could profoundly transform how the bank operates.
As a Machine Learning Scientist - Natural Language Processing (NLP) - Senior Associate within our team, you will have the opportunity to apply advanced machine learning techniques to tackle complex tasks such as natural language processing, speech analytics, time series analysis, reinforcement learning, and recommendation systems.
You will collaborate with various teams and actively engage in our knowledge-sharing community.
We seek someone who thrives in a highly collaborative environment, working closely with our business, technologists, and control partners to deploy solutions into production.
If you have a strong passion for machine learning and enjoy dedicating time to learning, researching, and experimenting with new innovations in the field, this role is for you.
We value solid expertise in Deep Learning with hands-on implementation experience, strong analytical thinking, a deep desire to learn, and high motivation.
Job responsibilities
* Research and explore new machine learning methods through independent study, attending industry-leading conferences, experimentation and participating in our knowledge sharing community
* Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as natural language processing (NLP), speech recognition and analytics, time-series predictions or recommendation systems
* Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
* Drive Firm wide initiatives by developing large-scale frameworks to accelerate the application of machine learning models across different areas of the business
Required qualifications, capabilities, and skills
* PhD in a quantitative discipline, e.g.
Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, or Data Science Or an MS with at least 3 years of industry or research experience in the field.
* Solid background in NLP or speech recognition and analytics, personalization/recommendation and hands-on experience and solid understanding of machine learning and deep learning methods
* Extensive experience with machine learning and deep learn...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:32
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Join our dynamic team as a Client Service Lead, where you will play a pivotal role in managing and developing a team of Client Service Account Managers.
As a Client Service Lead in the North America Financial Institutions Group (FIG) - Banks Segment, you will manage a team dedicated to providing exceptional client-facing support.
You will act as a primary contact, building partnerships to understand client needs and ensuring service excellence.
Your role will involve coordinating internally to monitor relationship health and advocate for client satisfaction.
Job Responsibilities:
* Manage and develop a team of Client Service Account Managers (CSAM) through hiring, training, and coaching.
* Navigate the organization to achieve outcomes for clients and stakeholders.
* Conduct weekly staff meetings and quarterly check-ins with GCB/Payments Sales partners.
* Act as a customer advocate to enhance service quality across product and operational areas.
* Maintain direct client relationships, resolve issues, and monitor client SLAs.
* Track client requests in real-time and improve case data quality.
* Analyze client data to identify trends and develop long-term strategies.
* Perform quality controls, monitor KPIs, and guide product quality control.
* Serve as a high-level contact with strong product knowledge.
* Ensure processes align with specifications and meet financial and headcount targets.
Required Qualifications, Capabilities, and Skills:
* Minimum of 5 years of managerial/leadership experience.
* Over 5 years in a Service or Client Relationship focused environment.
* Strong people, project, and risk management skills.
* Comprehensive understanding of Treasury Services products and market knowledge.
* Ability to influence others and drive decisions.
* Negotiation and strategic planning skills.
* Strong oral and written communication skills.
* Multi-tasking, time management, and organizational skills.
* Excellent problem-solving and analytical skills.
* Working knowledge of MS Office and Business Applications.
Preferred Qualifications, Capabilities, and Skills:
* Experience in fostering a diverse and inclusive environment.
* Ability to perform root cause analysis and guide product enhancements.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay a...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:31
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We are seeking a seasoned Managing Director to join our industry-leading M&A Investment Banking team.
As a Managing Director in our MidCap Mergers & Acquisitions Investment Banking team, you will play a vital and accountable role in leading the strategic dialogue with clients.
You will be responsible for sourcing and executing J.P.
Morgan's Investment Banking products including M&A, Equity and Debt.
You will work closely with colleagues from industry and product teams to deliver leading Investment Banking solutions to clients.
Job Responsibilities
* Sourcing new clients and executing M&A, Equity and Debt transactions on behalf of sponsors and strategic clients
* Working with Industry & Product Bankers to advise midcap/ middle market clients on integrated financial solutions
* Strong Retail & Consumer Industry Coverage Experience
* Following up and coordinating all deals and requests from clients and coordinating other internal teams, as well as external professional consultants
* Providing timely market information
* Participating in business and company events to identify new business opportunities and pitch for new clients
* Leading and/or participating in meetings with support of internal partners
* Providing leadership, mentorship and supervision to relevant team members
Required qualifications, capabilities and skills
* Proven track record of success in a senior investment banking role, with a minimum of fifteen years relevant experience
* Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely and defend their validity
* Very strong quantitative and analytical skills
* Ability to work well under pressure and to tight deadlines, and have the aptitude to synthesize large amounts of information and to develop innovative solutions
* Adaptability, able to manage projects independently and be ready to assume a high level of responsibility as a member of a team
* Ability to comfortably interact with clients in a professional and mature manner
* Excellent understanding of financial, legal and reputational risks facing large integrated investment banks in today's environment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:31
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead at JPMorgan Chase within the Cybersecurity Technology and Controls Controls, you will be responsible for designing and executing strategic program plans to enhance existing cyber and technology risk and control infrastructure, in-line with the firm's standards..
You will also provide subject matter expertise and guidance to technology-aligned process and control owners, ensuring that program deliverables are implemented and assist in developing mechanisms to ensure controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, control practices, and operations will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Plan strategically the deliverables and execution framework for the cross-organization risk and control program.
* Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work.
* Proactively identify dependencies, and risks to program execution.
Required qualifications, capabilities, and skills
* Formal training or certification on security concepts and 5+ years of applied experience.
* Good experience in Controls, Operations and Program Management with an emphasis on firmwide initiatives.
* Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements.
* Proficient knowledge and expertise in cross-functional programs, regulatory remediation, operations and controls with a proven record of designing and implementing strategic, high-profile.
* Demonstrated ability to influence executive-level strategic decision-making and translating program insights and value into actionable deliverables.
Preferred qualifications, capabilities, and skills
* Good program management skills.
* Coordination and organizational skills.
* Executive level written and oral communications.
* Proven ability to think critically, solve complex problems.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, insti...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:30
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Intro Marketing Language:
Join us in revolutionizing Card Marketing! Be part of a dynamic team that is reshaping how we plan, manage, and execute campaigns.
Job Summary:
As a Card Marketing Transformation Leader in our Card Marketing Team, you will drive innovative change across five transformation pillars.
You will lead program management, change management, and user acceptance testing, acting as the glue that unites teams to achieve strategic objectives.
You will need to take an innovative and diligent approach to work across five card Marketing Transformation pillars, by driving program management, change management/go-to-market strategy design, and user acceptance testing across our capabilities.
Your role is crucial in influencing cross-functional collaboration and creating structure in ambiguous situations.
Your role will be the day-to-day glue that brings teams of people across card marketing together to deliver on the strategic objective and the leader we look to in order to understand status and progress through transformation.
Together, we will challenge the status quo to deliver a consistent and impactful marketing experience.
Job Responsibilities:
* Serve as a thought-leader who drives multiple, concurrent strategic, complex, and highly visible programs
* Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals
* Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners
* Establish an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles (including scalable testing strategies and repeatable change management structures)
* Communicate to all levels of the organization (senior executive leadership and cross-functional stakeholders) through compelling, impactful storytelling (i.e.
presentation decks, monthly newsletter)
* Ensure there is communication, alignment, and coordination across all stakeholders by facilitating project status presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders
* Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors
* Be a champion for both business and culture transformation, leading with consistency, integrity, and humility
Required Qualifications, capabilities and skills:
* 5+ years of related experience (program management and product owner-related experience)
* End to end program delivery and user acceptance testing experience - including understanding of best practices, tools, and processes
* Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:30
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of an innovative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in Plastic Personalization, you will be responsible for running machines to process credit cards for our customers.
Each day, you will clean out your machines, prepare your area, stack trays of cards onto carts, check the quality of the products as they are running, and balance each job as they are completed.
Personalization operators must have the ability to multi-task, move at a fast pace, and be very detail oriented.
Job responsibilities:
* Lift 40-70 lbs and deliver 200 lbs supplies utilizing industrial pull/push carts.
* Work overtime as production demands.
* Stand and walk for an 8-to-10-hour shift.
* Maintain quality and productivity standards.
* Adapt to changes in the work environment, including daily directives from leadership, changes to standard operating procedures, and new technology.
* Collaborate as a team-oriented member with solid interpersonal skills.
* Foster daily positive internal and external interactions, building upon team-driven success.
* Prioritize assigned work daily based on client Service Level Agreements.
* Participate in and maintain departmental work area maintenance (5S).
Required qualifications, skills and capabilities:
* Detail-oriented
* Good oral and written communication skills
* Production environment, focus on meeting deadlines
* Basic computer skills and knowledge of Microsoft applications
* Alpha/Numeric data entry and typing skills - with excellent accuracy
* Must be a team player and maintain a positive attitude
Work Schedule(s):
2nd shift Sunday to Thursday 1:00 pm to 9:30 pm
10% shift differential
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness cent...
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:29
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Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the Payments industry.
As a Sr.
Lead Cybersecurity Architect at JPMorgan Chase within the Cybersecurity and Technology Controls organization, you are an architect & trusted advisor working with developers, architects, and technology teams supporting our Payments organization.
In this role, you will partner with internal customers, to ensure the World-Class solutions being built are designed and brought to life securely.
You will be a trusted advisory to project and product leads, and a technical resource capable of going deep when needed.
This role will support internal technologists around the globe in support of business growth, adoption of modern technologies, and varying technology integrations.
Job Responsibilities:
* Core technical contributor and expected to apply your expertise in cybersecurity engineering, application, cryptography, and architecture domains to operate as the security-lead part of projects and initiatives supporting Payments.
Define, Design, and Guide security throughout existing and future payment technology environments.
* Work with internal technology team to ensure security and compliance is designed from-the-start for modern technology stacks such as point-of-sale devices (POS), device key and identity management, public cloud connectivity, API gateways, & hybrid environments.
* Advise and assist on opportunities for architectural patterns, repeatability, and advise on deviations.
In this context, a strong understanding of security tooling is important as you as you will advise your stakeholders on how and where to leverage various security products to mitigate risk.
* Research, design and apply advanced security techniques such as threat modeling and structured architecture reviews.
* Translate and advise on technical designs that must meet risk profile and compliance needs in a global context.
Including cross-border, data sovereignty, and design/advise to ensure our tech teams meet respective regulatory requirements applicable to their workloads.
* Partnering with our Commercial and Investment Bank and other technical teams to ensure area owners are advise and oversee security design and implementation, applied in a timely manner.
Providing regular management reporting to senior management and relevant stakeholders in business units.
* Design security solutions to manage risk for new and emerging technologies in the Payments space.
* Perform threat modelling to identify potential security risks and develop mitigation strategies.
Use your knowledge of applicable regulatory requirements such as PCI-DSS, HIPAA, etc.
to design secure architectures that both meet security, risk, and compliance requirements.
Required Qualifications, Capabilities, and Skills:
* Formal training or certification on cybersecurity architecture concepts and 5+ years applied ex...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:29
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Global Banking Platform - Integrations team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy, and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Partners with the Integration lead to identify new product opportunities that reflect the needs of our Line of Businesses (LOB)s by engaging with them in workshops, meetings, etc.
* Understand LOB's feedback and requirements and convert those into product agnostic capabilities and features on the platform
* Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
* Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
* Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expert...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:28
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You are a natural leader.
You do what's right for customers and colleagues and you inspire others to do the same.
Join our dynamic team and make a meaningful impact by leading your team to create great customer experiences that cultivate long-lasting relationships.
As an Account Manager I in JPMorgan Chase, you will directly manage a group of Specialists and/or Analysts who are responsible for engaging with our customers to offer options that provide appropriate solutions and/or processing the work associated with this function.
You will also be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, and managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and control guidelines within complex functions and processes, which will involve higher level decision making and empowerments.
You will ensure all work is processed within assigned service levels and meets Legal/Compliance requirements.
And, you will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance.
Job responsibilities
* Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business, including developing and delivering executive and external reporting and other communications.
* Make informed business decisions using your independent judgement, skill set, experience, and subject matter expertise, in combination with documented policies and procedures, relationships with critical partners, expanded empowerments and increased authority levels, to enhance the performance of the department and business.
* Identify and own end-to-end process improvement opportunities, which may include recommending solution(s), developing and maintaining training content, implementing changes, managing process/policy changes, and partnering with the change management leadership team as necessary.
* Ensure team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations.
* Manage team performance, leading by example and coaching on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards.
* Demonstrate the firmwide Manager Capabilities, track your progress by regularly soliciting feedback and checking in with your team and manager on how you're doing, and summarize your impact in your year-end Self-Evaluation.
Required qualifications, capabilities, and skills
* Minimum 3 years of experience in customer service or in the function being managed
* Verbal and written communication skills
* Influencing skills
* Change management ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:27
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Omnichannel Solutions Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Omnichannel Solutions Group is tasked with uniting all the best of class components in the Merchant Services group and bring to market a single solution to wow our clients.
In this role you will help to drive the expansion of our payment rail capabilities and all that it takes to make those available in a seamless and consistent manner.
You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the greater Product team.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Work closely with other product owners to ensure concise requirements are known and documented
* Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives
* Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends
* Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, re...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-07 08:11:26
