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Responsible for overseeing the daily operations of the After Sales Repair Center and leading a multidisciplinary team, including store-based after-sales executive, in-store tailors, and leather craftsman.
This role ensures the delivery of exceptional craftsmanship, operational efficiency, and a premium customer experience across all post-purchase service touchpoints.
The incumbent will drive service quality, optimize repair and tailoring operations, and support the continuous enhancement of after-sales services in line with the Company standards.
Responsibilities:
Leadership & After Sales Repair Center Management
• Lead, coach and supervise the after-sales team, including store-based executives, in-store tailors and leather craftsman, ensuring the highest standards of craftsmanship and customer service
• Manage team performance through regular technical assessments, performance reviews and on-going development initiatives of the tailoring and repair team
• Handle complex customer complaints and escalations, delivering effective service recovery solutions while safeguarding brand reputation
• Establish SOPs for the repair centre and tailoring stations to enhance operational efficiency, consistency and service quality
• Oversee inventory management for spare parts, repair materials, and tailoring supplies, including forecasting, replenishment planning and stock control
• Drive service excellence by identifying gaps in the customer journey and implementing initiatives to improve customer satisfaction and operational effectiveness
Reporting and Data Administration
• Monitor and analysis monthly KPIs, including repair lead times, complaint resolution rates, and tailor productivity to drive continuous improvement
• Conduct root-cause analysis on service issues, recurring product defects and operational challenges, providing actionable recommendations to management
• Maintain data integrity within the system, ensuring all qualitative information and store cards are accurately recorded
• Compile systematic reports (After-sales performance, Tailor Workload, and Store Card) for management review
Operational & Back-office Support
• Collaborate closely with cross-functional departments, including Legal, Logistics, Retail and other business functions, on T&C updates and operational issues
• Manage relationships with external vendors and specialized repair workshop to ensure sufficient repair capacity and service quality
• Organize and facilitate technical training for retail team to improve product knowledge and improve on-site repair assessments
• Coordinate logistics activities to ensure the timely, secure and efficient transportation of repair items between stores, workshops and customers
Requirements:
• Tertiary educated with minimum 5 years of relevant experience in after-sales, customer service or repair operations within luxury retail or similar capacity
• Strong expertise in complaint management customer servic...
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Type: Permanent Location: Hong Kong SAR, CN-HK
Salary / Rate: Not Specified
Posted: 2026-11-03 09:04:27
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Positionnement :
* Au sein de la Direction Technique et Innovation.
* Rattachement au Directeur Technique et Innovation.
Dimensions du poste :
* Périmètre Groupe Hermès Manufacture de Métaux ( HMM).
* Accompagnement technique des pôles de fabrication et des équipes supports en central mettant en œuvre la pièce métallique.
* Expertise des différents domaines techniques des métiers nécessaires à la fabrication des pièces métalliques tels que l'usinage, le polissage, la galvanoplastie et l'assemblage mécanique.
Cette mission est à exercer dans un contexte concurrentiel avec un besoin de développement et d'animation des expertises.
Le Groupe HMM est à ce jour constitué de 4 pôles et d'environ 900 artisans.
Finalité du poste :
* Créer et animer la communauté expertise et savoir-faire du groupe.
* Garantir la mise en œuvre de la singularité et des valeurs liées au savoir-faire de la pièce métallique.
* Faire converger l'ensemble des artisans vers l'excellence de nos produits.
* Favoriser la performance qualité et temps par l'amélioration continue des savoir-faire de chaque artisan.
* Assurer la pérennité des expertises liées à la pièce métallique au sein de la Maison.
* Assurer un soutien technique aux différentes équipes locales et centrales.
Nature et étendues des activités principales :
Le Responsable Expertise et Savoir-faire a la charge d'animer sa communauté, de définir et valider l'ensemble des standards et de prendre les décisions nécessaires dans le cadre des savoir-faire anciens, actuels ou nouveaux.
Les activités principales du Responsable Expertise et Savoir-faire sont :
* Identifier les experts et animer la communauté du groupe.
* Rédiger, mettre à jour et à disposition des communautés concernées les documents techniques :
+ Nécessaires à la fabrication et à la réparation de nos produits et lors de leurs évolutions.
+ Liés à nos Savoir-Faire.
* Assurer un appui technique et une expertise aux différentes communautés techniques et qualité (Savoir-Faire liés à de nouveaux produits, nouveaux documents techniques, nouvelles machines, nouveaux outils, ...).
* Délivrer un avis structuré et argumenté sur les écarts et problématiques rencontrées liées aux Savoir-Faire.
* Réaliser des audits et des observations sur le terrain ou les produits afin de relever les écarts et les meilleures pratiques.
* Participer à la démarche d'analyse de la concurrence avec la communauté technique.
* Définir et partager les limites techniques atteignables dans le respect des Savoir-Faire de la Maison.
* Analyser et structurer la définition du besoin en outillages et machines.
* Dans le cadre du fonctionnement interne du service :
+ Participer à la construction et au suivi rigoureux des indicateurs internes.
+ Proposer et mettre en place des act...
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Type: Permanent Location: FONTENAY SOUS BOIS, FR-94
Salary / Rate: Not Specified
Posted: 2026-11-03 09:04:24
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Positionnement :
Le Responsable Projets Retail et Excellence Opérationnelle du Faubourg est rattaché au Directeur(rice) des Opérations, lui-même rattaché au Directeur du Magasin.
Il fait partie du collectif d'encadrement du magasin.
Vous êtes le lien entre le magasin, la Direction des opérations HDF (structure) et la Direction IT HDF.
Vous identifiez les axes d'amélioration, challengez l'existant, dans une logique de co-construire avec les équipes du terrain.
Vous contribuez à la performance du magasin.
MISSION GÉNÉRALE
Au sein du magasin du Faubourg organisé en 7 départements, le Responsable Projets Retail et Excellence Opérationnelle du Faubourg est rattaché au Département des Opérations.
Il/elle agit selon deux dimensions :
Le Run : Garantir une fiabilité opérationnelle permettant aux équipes de vente de se consacrer pleinement à l'expérience client.
Le Build : Piloter des projets de transformation ambitieux pour préparer le retail de demain.
Il/Elle accompagne le Faubourg dans la mise en œuvre, la stabilisation et l'amélioration continue des standards opérationnels avec une logique de résultats concrets et une forte présence terrain en travaillant en lien avec le reste des Responsables de la Direction des Opérations.
* Animation Terrain : Fédérer les équipes Back-Office et Front-Office autour des enjeux opérationnels via une présence régulière sur le terrain et l'animation de rituels (points hebdo, présence sur le floor).
* Relais Opérationnel : Assurer la redescente efficace des projets Groupe (à travers la Direction des Opérations HDF) vers le terrain et garantir leur bonne compréhension et remonter les besoins vers la Direction des Opérations HDF pour co-construire des solutions adaptées.
PRINCIPALES RESPONSABILITÉS
I.
RUN : COORDINATION &GESTION OPÉRATIONNELLE
Excellence opérationnelle & standards
En lien avec le Responsable des Encaissements, le Responsable du Support Commercial, le Responsable Planning et Performance et le Responsable de la Sécurité Magasin de la Direction des Opérations :
* Construire, animer et suivre la roadmap opérationnelle du magasin,
* Piloter les revues d'excellence opérationnelle du magasin (diagnostic, suivi, ...)
* Déployer, maintenir et faire respecter les standards opérationnels liés au back-office
* Identifier les écarts, risques et dérives opérationnelles
* Mettre en œuvre des plans de remédiation concrets et mesurables
* Participer à l'animation et à la construction des KPI d'excellence opérationnelle
* Contribuer à la stabilisation de SmartOps 1.0 (sustain)
Outils IT - fonctionnement courant
* Être référent fonctionnel des outils retail dans leur usage quotidien
* Accompagner les équipes du magasin dans l'appropriation et le bon usage des outils informatiques
* Identifier les dysfonctionnements opérationnels et les irritants récurrents
* Assurer l...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2026-11-03 09:04:19
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Vos atouts
Votre capacité à créer des expériences mémorables, votre expertise en gestion commerciale et votre sensibilité aux univers de l'art de la table et de la décoration vous permettront de vous épanouir au sein de notre flagship parisien rue Royale.
À propos de l'entité
Saint-Louis, filiale du groupe Hermès, perpétue depuis 440 ans l'excellence de la cristallerie française.
Nos créations en cristal, reconnues mondialement, incarnent le savoir-faire d'exception et l'élégance intemporelle qui font la renommée de la Maison.
Notre flagship store parisien est un lieu d'émotions où chaque pièce raconte une histoire, où l'artisanat d'art rencontre le raffinement contemporain.
Vos missions
En tant qu'Ambassadeur de la Maison Saint Louis, vos missions seront :
Performance commerciale :
* Piloter le chiffre d'affaires et déployer les actions de développement des ventes
* Assurer le reporting régulier et analyser les résultats
* Gérer les flux marchandise avec rigueur (commandes spéciales, pièces d'exception)
Excellence de l'expérience client :
* Transformer chaque visite en expérience émotionnelle et culturelle unique
* Développer et entretenir activement le portefeuille clients
* Créer des partenariats pertinents et orchestrer des animations exclusives
* Garantir la qualité de l'offre produit et son merchandising
Leadership & management :
* Manager l'équipe au quotidien avec proximité et bienveillance
* Incarner les valeurs de la Maison et inspirer les collaborateurs
Votre profil
* Sensibilité aux univers de l'art de la table, de la décoration et du luxe
* Leadership affirmé et forte présence terrain
* Capacité à fédérer et guider vers l'excellence
* Solide expérience en management retail luxe de 5 à 10 ans minimum
* Anglais courant
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2026-11-03 09:04:15
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Vos atouts
En tant que Master Data Manager, vous aimez transformer la donnée en levier de décision.
Vous savez naviguer dans des environnements complexes avec rigueur et clarté.
Vous prenez des initiatives, vous structurez avec méthode et vous transmettez avec conviction.
À propos de l'entité
Le Pôle Mode d'Hermès réunit le Prêt-à-Porter Femme et Homme au sein d'une direction ambitieuse, engagée dans une transformation profonde de ses outils et de sa gouvernance Data.
Vous rejoignez la Direction Financière du Pôle, aux côtés du Responsable Data & BI.
Vos contributions façonnent directement la qualité et la fiabilité des données au service des équipes métiers et des projets stratégiques de la Maison.
Vos missions
Pour son périmètre Prêt-à-porter Femme :
* Être l'expert fonctionnel et le référent de la donnée : maîtriser le modèle de données de son entité (référentiel, transactionnel) et être garant de la cohérence globale des données entre les différents systèmes d'information;
* Sur les données partagées avec d'autres entités Hermès :
• Evaluer l'impact des initiatives groupe sur la structure locale
• Exprimer les besoins d'évolution et les priorités de son entité, assurer leur priorisation avec le Group Product Data puis être le relais de leur mise en œuvre auprès de la DSI Groupe
• Interagir avec la DSI Groupe pour garantir l'alignement de bout en bout entre les systèmes d'information
Sur les données spécifiques Prêt-à-porter Femme :
* Etre garant du modèle de données, de sa cohérence et de la qualité des données
* Maintenir et diffuser le référentiel de procédures et règles auprès des équipes internes (dictionnaire de données, règles de gestion)
* Participer aux comités de la donnée (communauté Hermès - Data Management)
Animer la qualité et la fiabilité des données :
* En collaboration avec la DSI Groupe :
• Mettre en œuvre les projets nécessaires au pilotage des données de son entité en vue d'améliorer la qualité de la donnée, en collaboration avec la DSI Groupe
* En accompagnement des équipes internes (Studio, Collection, Développement Commercial et Production, RSE, Finance) :
• Construire les outils de pilotage de la qualité de données et participer à l'amélioration continue de la gestion des données métier
• Sensibiliser et accompagner les équipes internes dans leur montée en maitrise sur les sujets de qualité de données tout au long du cycle de vie de la Collection
• Définir et mettre en place des plans d'actions dans le cadre de la résolution des dysfonctionnements
• S'assurer de la communication régulière autour de la qualité des données (mise à jour, complétude, cohérence)
Piloter la Business Intelligence et la gouvernance associée :
* Être le référent pour le reporting BI et coordonner le déploiement des r...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-11-03 09:04:14
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Role Overview & Responsibilities
Position Summary
The Clinic Administration Manager provides strategic operational and administrative oversight for receptionist/schedulers and health information management functions supporting Integrated Healthcare services.
This position leads and supports receptionist/scheduling teams to ensure efficient patient center care, coordinated clinic operations, excellent customer service, and consistent adherence to organizational policies and regulatory requirements.
The Clinic Administration Manager is also responsible for the secure and accurate management of Patient Health Information (PHI), department deposits, medical records, document scanning, and related organizational processes.
This leader fosters team development, provides leadership, coaching and mentorship, and ensures consistent delivery of high-quality patient experience.
Scope and Impact
The Clinic Administration Manager provides operational leadership for Integrated Healthcare appointment scheduling, and health information functions that support efficient, patient-centered clinic operations.
This role oversees receptionist/ scheduling team members, coordinates daily administrative workflows, and ensures health information processes are accurate, timely, compliant, and aligned with organizational standards.
The position has a direct impact on the patient's experience, department schedules, and operational performance.
The manager establishes workflows and performance expectations, monitors service levels and key operational metrics, identifies process improvement opportunities, and partners with cross-functional departments and leaders to resolve barriers affecting patient care and access.
Key areas of accountability include workforce coordination and staff development; appointment scheduling and patient flow; health information management, privacy and regulatory compliance; issue resolution; department reporting, budget adherence and continuous improvement of administrative processes.
Decision-Making Authority
The Clinic Administration Manager requires a high level of independent judgement and strategic decision-making in overseeing receptionist/schedulers and health information management functions supporting Integrated Healthcare services, evaluating complex resolving escalated patient/client issues, scheduling issues, and dynamically adjusting workflows and staffing models to effectively manage high patient volumes and service demands.
Operating within established guidelines, this role exercises discretion in managing sensitive patient information, ensuring regulatory compliance, and addressing operational challenges.
The manager is also responsible for making data-driven recommendations to improve performance, optimize patient access, navigation center related matters, and enhance overall service delivery across all points of entry.
Interactions / Working Relationships
* Internal: Collaborates daily with Clinic Administration...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-11-03 09:04:13
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Hermès - Paris 8ème | Stage 6 mois | À partir du 18 janvier 2027
Vos atouts
Vous aimez transformer les données en décisions et vous souhaitez apprendre à lire une performance commerciale avec précision.
Rigoureux et curieux, vous construisez vos analyses avec méthode et les partagez avec clarté.
Travailler en équipe sur des sujets exigeants vous stimule.
À propos de l'entité
Le réseau Hermès des Ventes aux Voyageurs rayonne dans les aéroports d'Europe, du Moyen-Orient et des États-Unis.
Vous rejoignez une équipe commerciale ambitieuse, engagée à développer ce marché avec la même rigueur d'image que les boutiques Hermès.
Vos analyses contribuent aux décisions d'achat et à l'optimisation de la performance.
Vos missions
* Assurer la fiabilité et l'enrichissement des données de performance Sell-In et Sell-Out
* Mettre à jour les rapports mensuels et les KPI clés : chiffre d'affaires, sell-through, stocks
* Suivre l'outil budgétaire et les indicateurs OTB, mix d'achats et quotas
* Analyser les stocks en fin de saison et consolider les offres de réassorts et transferts
* Contribuer aux analyses adhoc pour les achats Podium (Showroom) et les business reviews
* Contribuer à la préparation des RM days et des événements commerciaux stratégiques
Votre profil
Vous êtes étudiant en formation supérieure Bac+4/5.
Vous souhaitez renforcer vos compétences sur Excel, Power BI et PowerPoint.
Vous êtes à l'aise en anglais à l'écrit comme à l'oral, et vous savez collaborer avec des interlocuteurs variés.
Analytique et adaptable, vous appréciez apporter de la clarté là où les données sont complexes.
Employeur responsable, Hermès s'engage en faveur de l'éthique, de la diversité et de l'inclusion.
Rejoignez l'aventure humaine Hermès et construisez votre parcours cousu main.
#HermèsTalent "Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2026-11-03 09:04:13
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Division or Field Office:
Law Division
Department of Position: Claims Legal Department
Work from:
Philadelphia, PA Salary Range:
$139,559.00 - $222,932.00
*
salary range is for this level and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.
Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.
We currently pay up to 97% of employees' monthly premium costs.
* Pension.
We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.
The 401(k) is offered in addition to the pension.
* Paid time off.
Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.
Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
* There are multiple positions available.
* The position(s) will be based out of our Philadelphia Branch Office.
* The hiring team will consider candidates for Trial Attorney II or Senior Trial Attorney positions.
Level of position offered will be based on depth and breadth of selected candidates' qualifications and experience.
Represents ERIE and its insureds in litigated matters in Pennsylvania.
Handles a diverse caseload involving personal injury, property damage, and other insurance-related disputes.
Manages all phases of litigation, including discovery, depositions, motion practice, hearings, mediations, arbitrations, and trials.
Duties and Responsibilities
* Rep...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-11-03 09:04:08
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Shape, protect, and elevate reputation where it matters most.
As organizations face unprecedented scrutiny and accelerated risk driven by sustainability expectations, AI, and real-time media cycles, reputation has become both a strategic differentiator and a material business risk.
The Principal Consultant, Reputation Management based in Walnut Creek, California plays a critical leadership role in helping global organizations anticipate challenges, respond with confidence, and protect long-term value.
Embedded within ERM Marketing Communications Agency (ERM MCA)—the strategic communications arm of the world’s largest pure-play sustainability consultancy—this role sits at the intersection of sustainability, risk, media, and business strategy.
You will help stand up and grow ERM MCA’s emerging Reputation Management offering while serving as a trusted advisor to Fortune 500 clients navigating complex, high-stakes reputation landscapes.
Why This Role Matters
As scrutiny of corporate behavior intensifies and AI reshapes how information is surfaced, amplified, and trusted, reputation has emerged as a critical business asset—and risk.
This role is central to helping clients manage that shift with credibility, confidence, and foresight.
At the same time, you will play a pivotal role in building ERM MCA’s Reputation Management practice, expanding a highly strategic capability within a fast-growing global consultancy.
What Your Impact Is
* Serve as the day-to-day senior lead for reputation, risk, and crisis communications programs for global clients
* Shape and deliver integrated, multi-channel PR strategies that protect and enhance corporate reputation
* Advise C-suite leaders during moments of heightened scrutiny, crisis, or transformation
* Build ERM MCA’s Reputation Management capability through thought leadership, business development, and team leadership
* Ensure communications strategies are credible, defensible, and grounded in operational and sustainability realities
* Help clients prepare for emerging risks through proactive issues management, simulations, and monitoring
What You’ll Bring
You bring a steady, solutions‑focused approach to complex and high‑pressure situations, paired with deep agency‑side experience in corporate sustainability PR, media relations, and risk and crisis communications.
You are a confident client leader and trusted advisor, equally comfortable developing strategy and rolling up your sleeves to execute across earned, digital, and social channels.
You thrive in fast‑paced environments, collaborate easily across disciplines, geographies, and time zones, and communicate clearly, persuasively, and with impact.
Required
* Minimum 7 years’ experience in communications, with at least half in an agency environment
* Proven experience designing and delivering integrated, multi‑channel sustainability PR programs across regions and sectors
* Han...
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Type: Permanent Location: Walnut Creek, US-CA
Salary / Rate: Not Specified
Posted: 2026-11-03 09:03:18
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Petroleum Inspector, 1-3 years' experience (level II)
Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Petroleum Inspector, with some experience, to join our Caleb Brett team , on site, at our Deer Park facility.
This is a fantastic opportunity to start a versatile career in the Inspection and Testing business, with Intertek, a Global and Award winning leader in the ATIC Industry!
Intertek Caleb Brett provides specialized Cargo inspection and analytical assessment services to the oil and gas, chemical and other commodities markets.
With a global network of laboratories, 24/7 availability, and more than 130 years of exceptional customer service, our customers receive independent inspection and testing with industry-leading customer service.
Intertek / Caleb Brett is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world.
We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide.
Our Purpose: Bringing quality, safety, and sustainability to life.
What are we looking for?
The Petroleum Inspector is responsible for Volume measurement, temperature measurement and sampling of commodity materials contained or conveyed in lines, shore tanks, cars, tank trucks and barges and ships.
This position will involve traveling to client locations for onsite inspections.
Shift/Schedule: Various Shifts, with nights, weekends and holidays, possible
Salary & Benefits Information
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you'll do:
* Volume measurement, temperature measurement and sampling of commodity materials contained or conveyed in lines, shore tanks, cars, tank trucks and barges and ships.
* Visual inspections on lines, pumps, manifolds, shore tanks, rail cars, tank trucks, barges and ships.
* Complete custody transfer surveys of commodities transferred to and from rail cars, tank trucks, shore tanks, barges and ships.
* To perform routine equipment calibration, verification and function checks.
* To maintain work areas, records and equipment in a clean, organized and functional condition.
* Understand and adhere to Caleb Brett safety procedures.
* Able to perform by specified methodology the below duties in addition to completing the associated paperwork.
This position outline is a general guideline and does not represent all encompassing details.
The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Minimum Requirements & Qualifications:
* 1-3 years' experience in petroleum inspections i...
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Type: Permanent Location: Deer Park, US-TX
Salary / Rate: Not Specified
Posted: 2026-11-03 09:03:11
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Maximus is hiring Bilingual Community Outreach Specialist (English/Spanish) in Santa Paula, CA! In this role, Outreach CSRs represent Medi-Cal managed care in California by educating beneficiaries and guiding them through enrollment into a managed care health plan.
Gain experience in healthcare access, government programs, and community outreach and make a direct, measurable impact on your community!
*This is an onsite position working from our Santa Paula office.
*
Why Maximus?
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Competitive Compensation - Quarterly bonuses based on performance
Must reside in Ventura County and be willing to work onsite in our Santa Paula location.
Paid mileage reimbursement is provided for travel to outreach sites outside of your assigned home base location.
Essential Duties and Responsibilities:
- Foster strong customer relationships, monitoring their engagement and progress.
- Collaborate regularly with customers to attain program goals and sustain eligibility for services.
- Conduct workshops and deliver various training services to customers.
- Demonstrate substantial program knowledge, assisting customers through multiple phases of the application process, from enrollment to benefit allocation.
- Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
- Follow up with customers to ensure their needs are met and address any queries or concerns.
- Collaborate with team members, providing expertise and assistance in resolving participant issues.
- Maintain accurate and timely case notes for all customer interactions and document related activities.
- Share updates on outreach and engagement efforts with project staff.
- Report identified barriers hindering customer engagement with the Provider to project staff.
- High s...
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Type: Permanent Location: Santa Paula, US-CA
Salary / Rate: 20
Posted: 2026-11-03 09:03:05
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Youtube Video
Location: On-site in Riverview or Tampa, FL
Starting Pay: $16.75/hr.
plus potential bonus opportunities
Schedule: Limited-Service Part-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter
Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m.
and 10 p.m.
Make a Difference by Helping People Navigate Healthcare with Confidence
Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs.
If you’re dedicated, service-minded, and ready to grow, we want you on our team.
You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits.
Maximus offers paid, thorough training to prepare you for success.
Pay & Benefits
We provide a competitive package designed to support your success both inside and outside work:
- Competitive Compensation:
* $16.75 hr.
base pay + 10% shift differential
* Potential to earn additional bonus incentives for eligible employees increasing overall compensation.
*
- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
- Tuition Reimbursement: Support for ongoing education and development
- Future Planning: 401(k) with company match
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with development and promotional opportunities
- Meaningful Work with Impact: No cold calls, sales, or collections involved!
*Eligibility requirements apply, ask your recruiter for more details.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as req...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: 16.75
Posted: 2026-11-03 09:03:02
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Maximus is seeking an experienced and motivated Training Manager to join our team in Topeka, Kansas.
This position is responsible for leading training initiatives, supporting employee development, and ensuring learning programs align with operational and business objectives.
The ideal candidate will be a strong leader and communicator with experience developing training programs, analyzing performance data, coaching teams, and partnering with business leaders and stakeholders.
This is a hybrid-remote position in Topeka, KS.
*This job is contingent upon contract award.
*
Why Maximus?
- Competitive Compensation - Quarterly bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Manage collaboration with stakeholders to perform needs analysis, develop learning objectives and design deliverables that meet the business needs and organizational quality standards.
- Create and organize training sessions, and deliver instructor led training programs as needed to achieve business outcomes and effective transfer of learning in the workplace.
- Forge relationships with internal and external stakeholders to ensure that both tactical and strategic goals and outcomes are met.
- Develop and implement training programs and materials to ensure business requirements are met for effective operation programs.
- Complete hiring and performance management processes to support a high performing training team.
- Provide confidential coaching/facilitation and work closely with all levels of operation staff to ensure the integrity of the program and provide highly skilled feedback on operations staff performance in scheduled training and informal skills-based coaching.
- Ensure Training Specialists and Operations staff are provided with up-to-date knowledge of project related updates, processes, and procedures.
- Develop a means of measuring the effectiveness of training programs developed or administered thro...
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Type: Permanent Location: Topeka, US-KS
Salary / Rate: 77000
Posted: 2026-11-03 09:02:59
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Maximus is seeking an experienced AWS Cloud Engineer to support the Defense Information Systems Agency (DISA) Compartmented Enterprise Services Office (CESO) program in Rosslyn, VA.
The AWS Cloud Engineer will be responsible for designing, implementing, maintaining, and optimizing secure cloud infrastructure supporting mission-critical Department of Defense operations.
This role will focus on cloud architecture, infrastructure as code, automation, DevSecOps integration, and system reliability across classified and unclassified environments.
The ideal candidate possesses strong AWS engineering expertise, hands-on experience with cloud automation tools, and a proven ability to support highly available, scalable, and secure enterprise cloud solutions.
This role is on-site, five days a week and requires an active TS/SCI security clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS022, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Design, deploy, and maintain AWS cloud environments utilizing AWS-native services and infrastructure-as-code methodologies.
- Build and manage cloud infrastructure using technologies such as CloudFormation, Terraform, Ansible, EC2, ELB, RDS, Lambda, and S3.
- Configure and administer AWS services including EC2, VPC, IAM, S3, CloudWatch, CloudTrail, KMS, and AWS Config.
- Support continuous integration and continuous delivery (CI/CD) pipelines through automation, orchestration, release management, and deployment activities.
- Develop automation solutions using Python, PowerShell, Bash, and related scripting technologies to streamline operational processes.
- Monitor system performance, reliability, availability, and security through proactive alerting, incident response, and service improvement initiatives.
- Support integration, testing, validation, and deployment of new cloud capabilities across development, testing, and production environments.
- Implement and maintain security configuration management, patching, vulnerability remediation, logging, and compliance controls.
- Develop and maintain technical documentation including architecture diagrams, build guides, runbooks, operational procedures, and support documentation.
- Collaborate with developers, engineers, cybersecurity personnel, and program stakeholders to deliver scalable and secure cloud solutions.
- Participate in Agile ceremonies and support Jira-based project tracking and sprint execution activities.
Job-Specific Minimum Requirements:
- Active Top Secret clearance with SCI eligibility and the ability to obtain and maintain a CI Polygraph.
- DoD 8570 IAT Level II certification (Security+ CE, CySA+, GSEC, GICSP, SSCP, CND, or equivalent).
- Strong experience engineering and administering AWS cloud environments and cloud-native technologies.
- Minimum of four (4) years of experience with AWS cloud technologies and infrastructure-as-code concepts.
- Experience implementing and supporti...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: 140750
Posted: 2026-11-03 09:02:55
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Maximus is currently hiring Bilingual Customer Service Specialist to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
W e invest in your success from day one! Enjoy a $1/hour pay increase once you have completed training.
Bilingual candidates must be fluent in both Spanish and English.
Please note, these are Full-time, regular employment opportunities and we offer Hybrid and Fully Remote working arrangements.
This position requires residency in the State of Texas and within a 70-mile radius of the Houston Metro area.
Schedule Details:
- Our call center is open from 8AM - 6:30PM CST, Monday - Friday
- 8-hour shifts are scheduled within the hours of operation
Why Maximus?
- Training Completion Pay Increase - Successfully complete our paid training program and receive a $1.00 per hour increase to your base pay.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Competitive Compensation - Quarterly bonuses based on performance
Essential Duties and Responsibilities:
- Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.
- Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers.
- Track, document, and record all customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Complete associated tasks and transactions according to established guidelines to ensure accuracy and comp...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: 15
Posted: 2026-11-03 09:02:54
-
Maximus is currently hiring Bilingual Customer Service Specialist to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
W e invest in your success from day one! Enjoy a $1/hour pay increase once you have completed training.
Bilingual candidates must be fluent in both Spanish and English.
Please note, these are Full-time, regular employment opportunities and we offer Hybrid and Fully Remote working arrangements.
This position requires residency in the State of Texas and within a 70-mile radius of the Austin Metro area.
Schedule Details:
- Our call center is open from 8AM - 6:30PM CST, Monday - Friday
- 8 hour shifts are scheduled within the hours of operation
Why Maximus?
- Training Completion Pay Increase - Successfully complete our paid training program and receive a $1.00 per hour increase to your base pay.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Competitive Compensation - Quarterly bonuses based on performance
Essential Duties and Responsibilities:
- Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.
- Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers.
- Track, document, and record all customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Complete associated tasks and transactions according to established guidelines to ensure accuracy and compl...
....Read more...
Type: Permanent Location: Austin, US-TX
Salary / Rate: 15
Posted: 2026-11-03 09:02:54
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Maximus is currently hiring a Sr.
Operations Manager - Medicaid Eligibility that's responsible for end-to-end workflow execution, service levels, productivity, and continuous improvement across both front-office and back-office functions.
They will provide leadership and oversight of daily operations, ensuring performance metrics, quality standards, and compliance requirements are consistently met.
This role drives operational excellence through performance management, staff development, and continuous improvement initiatives.
The position collaborates closely with internal leadership and external stakeholders to support effective communication, resolve issues, and ensure adherence to policies, procedures, and regulatory requirements while delivering high-quality service outcomes.
This is an onsite position in Topeka, KS, that will provide relocation assistance.
This job is contingent upon contract award.
Why Maximus?
- Competitive Compensation - Quarterly bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental...
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Type: Permanent Location: Topeka, US-KS
Salary / Rate: 101000
Posted: 2026-11-03 09:02:53
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Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.
As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users.
This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreements (SLA) are met.
This position is onsite in Annapolis Junction, MD and requires a secret clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS236, M3, Band 7
Job-Specific Essential Duties and Responsibilities:
- Supervise and mentor OSC staff, including scheduling, assigning tasks, and troubleshooting.
- Serve as the primary point of contact for escalated technical issues.
- Serve as the primary point of contact for the federal client for all OSC issues.
- Ensure all requests are logged, prioritized, and resolved within the SLA.
- Assist with complex technical troubleshooting and resolution.
- Ensure high-quality support and timely responses to user requests.
- Develop strategies for improving your OSC performance and customer satisfaction.
- Communicate effectively with end users regarding their technical issues and resolution steps.
- Track and report on team performance metrics (e.g., response time, resolution time, ticket volume).
- Maintain and manage the OSC tools, software, and ticketing systems.
- Develop and maintain formal standard operating procedures and work instructions to promote consistency and improve operational productivity.
- Provide guidance and spot training related to Knowledge Base Articles (KBAs).
- Manage and schedule OSC staff for optimal performance, including resource planning for mission-critical support while accounting for holidays and paid time off.
- Conduct interviews for new OSC operators and provide feedback to support OSC operator promotions.
- Motivate the team to adhere to IT best practices and deliver outstanding customer service and satisfaction.
- Assist in creating and maintaining a training program to increase business, customer service, and technical knowledge.
- Participate in the organization's change management process.
- Maintain detailed records of incidents, including reporting, classification, and resolution steps for daily and weekly metric reporting.
- Collect and analyze OSC metrics, create reports for executive leadership, and present findings at the monthly Program Management Review (PMR).
- Travel to Colorado Springs, Colorado is required as needed (approximately 10%).
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- Due to agency and contract requirements, candidates must be U.S.
citizens.
- This contract supports systems that require 24x7x365 uptime.
Candidates must be willing and able to meet recall requirements, including participation in a rotati...
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Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: 117500
Posted: 2026-11-03 09:02:52
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Maximus is currently hiring for Sr.
Case Management Coordinator to support the Pennsylvania Independent Enrollment Broker (PA IEB) program.
This role is a hybrid remote opportunity requiring travel to our office in Harrisburg, PA one week per month and as needed.
As a Sr.
Case Management Coordinator, you play a critical role in helping individuals access important Home and Community Based Services.
In this fast-paced, collaborative environment, you'll manage complex and escalated cases, conduct detailed research across multiple systems, and work closely with state agencies, partner organizations, and internal teams to ensure applications and service requests move efficiently toward resolution.
Each day, you'll investigate unique situations, communicate with applicants and stakeholders through phone, email, mail, and in-person interactions, and identify solutions that improve both the customer experience and operational effectiveness.
You'll also support high-volume workloads, help maintain service level commitments, and contribute to training and process improvement initiatives that drive program success.
If you are a detail-oriented professional who enjoys problem-solving, collaboration, and making a meaningful impact in the communities we serve, this may be the perfect opportunity for you.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Manage all paperwork on elevated cases through the enrollment process, including contact with physicians as needed.
- Support the Research and Support Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Utilize systems such as HCSIS, SAMS and Access databases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
- Rec...
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Type: Permanent Location: Harrisburg, US-PA
Salary / Rate: 18
Posted: 2026-11-03 09:02:52
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Customer Service Representative - Healthcare
Location: On - site in El Paso, TX
Hourly Base Pay: $ 15.37 p lus up to $2,880 in bonus opportunities for eligible new hires.
*
Schedule: Limited-Service Full-Time schedule s available
Site Hours: Monday - Sunday , 8 a.m.
- 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m.
and 8 p.m.
Make a Real Difference E very D ay by D elivering C ustomer C are to America's M ost V ulnerable .
Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions.
If you're dependable, compassionate, and looking to grow your career, we want to hear from you.
In this role , you’ll be part of a team that supports people across the country as they access and understand healthcare programs.
You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.
Pay & Benefits
At Maximus, we’re committed to helping you succeed , at work and beyond.
We offer a comprehensive pay and benefits package designed to support your wellbeing:
* Competitive Compensation:
* $ 15.37 / hr.
base pay + 10% shift differential for evening shifts
* Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period.
*
* Comprehensive Insurance Coverage: Company-paid medical coverage
* Tuition Reimbursement: Invest in your ongoing education and development
* Future Planning: 401(k) with company match
* Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
* Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
* Work/Life Balance Support: Flexible schedules that meet your lifestyle
* Career Growth: A supportive environment with career development and promotional opportunities
* Meaningful Work with Impact: No cold calls, sales, or collections involved!
*Eligibility requirements apply.
Bonus amounts and payout timing may vary.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
* -Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
* -Foll...
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Type: Permanent Location: El Paso, US-TX
Salary / Rate: 15.37
Posted: 2026-11-03 09:02:48
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The Technical Advisor is responsible for the development and implementation of assigned projects for our USAF customer.
This role is responsible for the technical planning, development, testing, supporting deployment, and evaluation of system capabilities for our USAF mission.
This role performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex systems.
Provides day-to-day technical/professional guidance and leadership.
Exercises authority over and oversight into all contractor engineering and phases of system development as they pertain to JCC2-R systems and capabilities.
Serves as primary touchpoint to the PMO regarding the technical development of prioritized capabilities and the technical decomposition of requirements.
Typical duties include leading technical analysis and planning efforts, developing and/or reviewing requirements documents, developing procedures, developing functional architectures, and other related management and technical duties.
This role is contingent upon award.
This is an on-site position in San Antonio, TX or Fort Meade, MD and requires a TS/SCI clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS172, P4, Band 7
Job-Specific Minimum Requirements:
- Active TS/SCI with the ability to obtain a CI Poly required.
- Bachelor's degree required (Master's may substitute for 2 years).
- 10 years of overall experience in the functional area.
- 10 years of full-stack software development experience in object-oriented and scripted languages with DevSecOps, microservices, and containers tool suites.
- Demonstrated experience in preparing, conducting, and documenting various systems tests to verify system operability and compliance.
- 5 years of experience with bug tracking software (e.g., Jira).
- DCWF Job Code: 802 Advanced.
Preferred Skills and Qualifications:
- PMP, PMI-ACP, CISSP or other relevant certifications.
- Experience using Agile Test-Driven development.
- Experience integrating into DoD DevSecOps environments.
- 5 years' experience with CI/CD software development.
#techjobs #clearance #veteransPage
#DODAIRFORCE-CICD #maxcleared
TCS172, P4, Band 7
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a varie...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: 150000
Posted: 2026-11-03 09:02:43
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Maximus is seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.
As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems.
This position is on-site in Colorado Springs, CO and requires a secret clearance.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Document, track, and monitor problems to ensure timely resolution.
- Correct application issues, solve network and security problems, and identify common PC software and hardware problems.
- Assign username, password, and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Provide a first point of contact for customers seeking technical assistance with a ticket, phone call, email, or in person
- Assist customers, troubleshoot problems, and coordinate technical support.
- Account creations, account lockouts, password changes
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Log and route service requests and incidents in an incident management system.
- Maintain service level agreements related to Desk Side support Service/Incident requests
- Direct unresolved issues to the next level of support team member
- Establish phone bridge with next level of support and customer leads per SOP's
- Receive and input critical time data in various formats and ingest it into the vetting system.
Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- Due to contract requirements, only US Citizens can be considered.
- 1-3+ years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service.
- 1-3+ years of experience utilizing any Incident Management Ticketing System such as: § ServiceNow § Other, comparable systems
- This role supports a 24x7x365 Operations Center, requiring participation in a rotational on-call schedule and the ability to work up to 12-hour shifts, including weekends and holidays, throughout the year
#techjobs #clearance #veteransPage #maxcleared
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors i...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 27.5
Posted: 2026-11-03 09:02:34
-
Maximus is seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.
As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems.
This position is onsite in Annapolis Junction, MD and requires an active secret clearnace.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Document, track, and monitor problems to ensure timely resolution.
- Correct application issues, solve network and security problems, and identify common PC software and hardware problems.
- Assign username, password, and access right permissions for multiple proprietary applications, as well as client software.
Job - Specific Essential Duties Responsibilities:
- Provide a first point of contact for customers seeking technical assistance with a ticket, phone call, email, or in person.
- Assist customers, troubleshoot problems, and coordinate technical support.
- Account creations, account lockouts, password changes.
- Record events and problems and their resolution in logs.
- Follow-up and update customer status and information.
- Log and route service requests and incidents in an incident management system.
- Maintain service level agreements related to Desk Side support Service/Incident requests.
- Direct unresolved issues to the next level of support team member.
- Establish phone bridge with next level of support and customer leads per SOP's.
- Receive and input critical time data in various formats and ingest it into the vetting system.
Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system.
Job- Specific Minimum Requirements:
- Active Secret clearance is required.
- Due to contract requirements, only US Citizens can be considered.
- 1-3+ years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service.
- 1-3+ years of experience utilizing any Incident Management Ticketing System such as:
- ServiceNow
- Other, comparable systems
- This role supports a 24x7x365 Operations Center , requiring participation in a rotational on-call schedule and the ability to work up to 12-hour shifts , including weekends and holidays, throughout the year.
#techjobs #clearance #veteransPage
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based o...
....Read more...
Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: 27.5
Posted: 2026-11-03 09:02:09
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Maximus is seeking a Certified Athletic Trainer to provide comprehensive sports medicine services that optimize the mission readiness, longevity, and performance of Special Operations Forces (SOF) personnel.
This position supports injury mitigation, evaluation, treatment, and rehabilitation as part of an integrated human performance team.
The Certified Athletic Trainer serves as an advisor on injury mitigation and rehabilitation and collaborates with medical personnel to enhance quality of care for Service Members and supported populations.
U.S.
citizenship is required.
Candidates must possess an active U.S.
Government security clearance or be eligible to obtain and maintain a security clearance as required for contract performance.
This position is pending upon contract award.
Candidates should be able to support operations at one or more of the following locations: Phenix City, AL; Tucson, AZ; Coronado, Monterey, Oceanside, and San Diego, CA; Colorado Springs, CO; Washington, DC; Crestview, Destin, Fort Walton Beach, Homestead, Key West, Niceville, Riverview, and Tampa, FL; Columbus and Savannah, GA; Clarksville and Louisville, KY; Slidell, LA; Bay St.
Louis, Diamondhead, and Picayune, MS; Clovis, NM; Fayetteville, Jacksonville and Spring Lake, NC; Arlington, Chesapeake, Dam Neck, Norfolk, and Virginia Beach, VA; and Lakewood and Tacoma, WA.
About the POTFF Program
The Preservation of the Force and Family (POTFF) program supports U.S.
Special Operations Forces (SOF) personnel and their families through an integrated, holistic approach to human performance, health, and readiness.
The program brings together specialized professionals across physical, psychological, cognitive, social, and spiritual performance to strengthen resilience, optimize performance, and support long-term mission readiness and career longevity.
Why Maximus?
Flexibility That Fits Your Life - Work/life balance support with flexibility designed to meet your personal and professional needs.
Robust Health & Insurance Benefits - Choose from a variety of Medical, Dental, Vision, and Prescription plans, plus a partially funded HSA.
You’ll also have access to Life Insurance and discounts on Auto, Home, Renters, and Pet Insurance.
Build Your Financial Future - Take advantage of our 401(k) Retirement Savings Plan with Company Match to help you plan for what's ahead.
Generous Time Away From Work - Recharge with PTO, paid holidays, extended sick leave, and Short and Long Term Disability coverage.
Wellness Beyond the Workplace - Access resources that support your physical, emotional, and financial well-being through our Employee Assistance Program (EAP).
Recognition That Matters - Celebrate achievements and recognize colleagues through our employee recognition platform.
Invest in Your Growth - Continue your education and professional development with Tuition Reimbursement opportunities.
Employee Discounts & Perks - Enjoy exclusive savings, special offers, and additiona...
....Read more...
Type: Permanent Location: Fort Walton Beach, US-FL
Salary / Rate: 138600
Posted: 2026-11-03 09:01:56
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The Cognitive Performance Specialist, LCSW supports the Preservation of the Force and Family (POTFF) program by developing and applying evidence-based interventions that enhance cognitive performance, mental readiness, and behavioral skills for Special Operations Forces (SOF) personnel.
The CPS provides individual and group education, training, and consultation focused on adaptive thinking, executive function, sleep, emotional control, goal setting, visualization, and related performance strategies.
This role collaborates with human performance professionals to support SOF brain health, cognitive readiness, and optimal performance in high-stress training and operational environments.
U.S.
citizenship is required.
Candidates must possess an active U.S.
Government security clearance or be eligible to obtain and maintain a security clearance as required for contract performance.
This position is pending upon contract award.
Candidates should be able to support operations at one or more of the following locations: Phenix City, AL; Coronado, CA; Colorado Springs, CO; Washington, DC; Crestview, Destin, Fort Walton Beach, Niceville, Riverview, and Tampa, FL; Columbus and Savannah, GA; Clarksville, KY; Slidell, LA; Bay St.
Louis and Picayune, MS; Fayetteville, Jacksonville and Spring Lake, NC; Clovis, NM; Arlington, Chesapeake, Dam Neck, Norfolk, and Virginia Beach, VA; and Lakewood and Tacoma, WA.
About the POTFF Program
The Preservation of the Force and Family (POTFF) program supports U.S.
Special Operations Forces (SOF) personnel and their families through an integrated, holistic approach to human performance, health, and readiness.
The program brings together specialized professionals across physical, psychological, cognitive, social, and spiritual performance to strengthen resilience, optimize performance, and support long-term mission readiness and career longevity.
Why Maximus?
Flexibility That Fits Your Life - Work/life balance support with flexibility designed to meet your
personal and professional needs.
Robust Health & Insurance Benefits - Choose from a variety of Medical, Dental, Vision, and Prescription plans, plus a partially funded HSA.
You’ll also have access to Life Insurance and discounts on Auto, Home, Renters, and Pet Insurance.
Build Your Financial Future - Take advantage of our 401(k) Retirement Savings Plan with Company Match to help you plan for what's ahead.
Generous Time Away From Work - Recharge with PTO, paid holidays, extended sick leave, and Short and Long Term Disability coverage.
Wellness Beyond the Workplace - Access resources that support your physical, emotional, and financial well-being through our Employee Assistance Program (EAP).
Recognition That Matters - Celebrate achievements and recognize colleagues through our employee recognition platform.
Invest in Your Growth - Continue your education and professional development with Tuition Reimbursement opportunities.
Employee Discounts & Perks - Enjoy...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 91600
Posted: 2026-11-03 09:01:51
