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Play a crucial role in transforming ideas into functional products, while navigating through complex challenges.
Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.
As a Product Delivery Associate in System Configurations (Auto Servicing and Collections Product), you enable the release of products and features by overcoming obstacles.
As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.
You will support the build and maintenance of business process workflows designed to manage the Auto Finance full life cycle from originations through servicing, collections, and customer life events.
Collaboration with technical leads and teams is essential to help integrate workflow solutions and ensure alignment with the Software Development Lifecycle (SDLC) and Agile methodologies.
Job responsibilities
* Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
* Contributes to change management activities across functional partners and documents adherence to the firm's risk, controls, compliance, and regulatory requirements
* Documents blockers and impediments to aid with dependency management and resource availability
* Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
* Contribute to the creation and maintenance of Process Design Documentation (PDDs), and Business Process Model Notations (BPMNs diagrams)
* Develop a basic understanding of integration layers supporting workflows and their impact on workflow design; test workflows prior to promoting into other lower regions
* Support construction of business process workflows and set up integration points with non-Chase systems (e.g., letter engine, CBN, CDN)
* Participate in peer reviews and configuration validations to ensure accuracy, completeness, and adherence to standards
* Track and manage assigned tasks and workflow configuration activities using Jira while updating Jira tickets with relevant status, documentation, and comments to ensure transparency and accountability
* Participate in story refinement, sprint planning, and sprint execution
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
* Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
* Exposure to operational management and change readiness workstreams
* Bachelor's degree in one of the following: Science, Technol...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:10
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Join the Securities Services Business Management team, which optimizes business performance by helping to drive key initiatives.
We act as trusted advisors and a counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks.
This role has an emphasis on managing the deposit forecasts, technical financial proficiency, and implementing advanced analytical solutions.
This position is instrumental in assisting and advising senior management and in coordinating the deployment of the bank's corporate resources to address strategic and tactical objectives of the Liquidity and FX business.
Required qualifications, skills, and capabilities:
* Implement new business strategy, strategic initiatives or platforms, including aligning department and support groups (Finance, Tech, Ops, Legal, Compliance)
* Optimize 'bottom line' business performance by driving key initiatives (liquidity, NII, fees, expenses, and capital)
* Manage financial forecasts across dynamic liquidity and interest rate environments
* Identify, escalate and mitigate business risks that could impair our ability to do business: e.g.
legal, tax, regulatory
* Understand deposit and liquidity drivers and partner with product and sales teams for solutions
* Analyze financial performance, including expenses; identify initiatives and drive implementation
* Partner with the business, Operations and Technology in the definition of future workflows and implementation of related technology projects to prepare the business to meet the requirements of an ever evolving market structure
* Represent the business in respective internal/external working groups
Preferred qualifications:
* Bachelor's degree in Business, Finance, Economics, or other related area
* Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
* Highly motivated self-starter with excellent time management/prioritization skills and able to work with high degree of independence
* Ability to present well to senior and global business heads with excellent written and oral communication skills
* Able to both define and deliver to conclusion a strategic agenda across multiple groups
* Excellent project management and organizational skills with attention to detail with logical thought process
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, s...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:10
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Join JPMorganChase as a Loan Origination Associate I and make a significant impact on our lending services.
This role offers a unique opportunity for career growth and development, where your skills in conflict management and strategic planning will be highly valued.
Be part of a dynamic team that fosters collaboration and innovation, contributing to the success of our firm.
As a Loan Origination Associate I within JPMorganChase, you will play a crucial role in the loan lifecycle by ensuring smooth transaction closings, directly impacting clients and the wider community.
We value a collaborative team culture and are committed to providing opportunities for professional growth and development.
Your role involves engaging with internal and external clients to gather necessary documentation and manage expectations for a diverse range of loan products.
You will also contribute to process improvement projects, optimizing resources and achieving objectives.
Join us to be part of a team dedicated to efficient and effective lending services.
Job responsibilities
* Collaborate with Sales, Client, Relationship Managers, and Underwriters to facilitate loan documentation and closing.
* Engage with clients to gather necessary items for closing, managing expectations throughout the process.
* Prepare and dispatch documentation packages, ensuring compliance with credit and asset conditions.
* Assist in researching Sales and PPT tax items, applying critical thinking skills.
* Contribute to projects aimed at improving processes and procedures.
Required qualifications, capabilities, and skills
* Expertise in loan origination or a closely related field, with over two years of experience and proficiency in managing and resolving conflicts through collaborative solutions.
* Advanced strategic planning capabilities, demonstrated by effective resource allocation decisions.
* Strong critical thinking skills for evaluating various aspects of loan transactions, ensuring informed decision-making.
* Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects.
Preferred qualifications, capabilities, and skills
* Experience in a financial services environment, leveraging AI/ML to enhance lending processes and improve decision-making capabilities.
* Strong emotional intelligence and listening skills, fostering a collaborative and productive work environment.
* Proven ability to manage change initiatives, adapting lending services to evolving market conditions and technologies.
* Expertise in driving continuous improvement and process automation to optimize lending workflows and efficiency.
* Ability to use market product knowledge to align lending services with industry trends and client needs.
* Skilled in developing and delivering presentations to effectively communicate insights and updates to stakeholders.
JPMorganChase, one of the o...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:09
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Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success.
Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.
Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate in Omnichannel Solutions, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs.
Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings.
As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
Job responsibilities
* Supports the development of our product strategy and roadmap
* Collects and analyzes metrics on product performance to inform decision-making
* Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
* Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
* Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
* Assist in maintaining backlog and facilitating discussions as needed across stakeholders to address issues, clarify requirements.
* Ensure product launch activities are planned and executed per rollout strategy.
* Create, maintain and publish product metrics and reporting
Required qualifications, capabilities, and skills
* Hands on experience or equivalent expertise in product management, project management, or a relevant domain area
* Developing knowledge level of the product development life cycle
* Exposure to product life cycle activities including discovery and requirements definition
* Emerging knowledge of data analytics and data literacy
* Experience in leveraging artificial intelligence technologies to enhance user experience in meaningful ways.
Familiarity with machine learning models and natural language processing techniques is essential.
* Experience in working collaboratively with engineering, data science, and UX teams to implement AI-driven solutions.
Ability to communicate complex AI concepts to non-technical stakeholders.
* Proficient in analyzing data and AI performance metrics to inform decision-making and continuous improvement of search algorithms.
* A forward-thinking mindset with a passion for staying abreast of AI advancements and industry trends, adapting strategies to leverage emerging technologies.
Pre...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:08
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Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations.
You'll have the opportunity to grow your career while making a significant impact on our business.
Join a team that values innovation, collaboration, and continuous improvement.
As a VP Control Manager within the Consumer and Community Banking (CCB) organization, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment.
Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job responsibilities:
* Spearhead the design and execution of forward-thinking control strategies to proactively identify and neutralize compliance and operational risks
* Harness advanced data analytics, automation, and technology to decode business needs, anticipate trends, and deliver solutions that elevate the control environment
* Lead anti-fraud and cybersecurity initiatives to ensure operations are fortified and agile against emerging threats
* Inspire and guide a diverse team, cultivating a culture of innovation, operational excellence, and alignment with the organizational vision
* Forge strong partnerships with internal stakeholders, driving open communication and collaboration to uphold integrity and achieve strategic milestones
Required qualifications, capabilities, and skills:
* 7+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
* Risk Management & Controls: Makes independent risk-based decisions in complex situations, develops and improves escalation procedures and control frameworks, advises stakeholders across Legal, Compliances, Audit, and Risk with deep regulatory knowledge, and trains others on risk management practices.
* Change Management: Designs and executes change management strategies for complex initiatives, drives adoption while minimizing disruption, leads stakeholders through organizational change, and trains others on best practices.
* Influence: Persuades stakeholders in complex scenarios, navigates negotiations with data-driven arguments, builds influential cross-functional relationships across Legal, Compliance, Audit, and Risk, and advises others on engagement strategies.
* Internal Stakeholder Management: Manages complex stakeholder relationships across CCB, Legal, Compliance, Audit, and Risk, tailors communication to diverse audiences, navigates competing interests to drive mutual outcomes, and advises teams on stakeholder management.
* Communication & Presentation Skills: Designs and delivers sophisticated, high-impact presentations to senior management while advising others on strategy, creates executive-level communications with exceptional clarity, and synthesizes complex d...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:08
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Lake Worth, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:07
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
Work on exciting initiatives leveraging agentic AI driven product development.
As a Product Manager in [Insert team name or sub-LOB], you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Actively work to gain a deep understanding of intricate business challenges and processes
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Risk, controls, and governance: ensure the product meets policy/regulatory expectations; manage issues, operational risk, and audit readiness.
* Cross-functional stakeholder leadership: align business, operations, technology, risk, legal, compliance, and data governance; communicate trade-offs and decisions clearly
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Ability to work on tasks and projects through completion with limited supervision.
Passion for detail, execution, and follow through
* Effective verbal and written communication skills with technical and business audiences
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Experience with AI model architectures, such as Large Language Models, and methods such as prompting, context engineering, fine-tuning, RAG, MCPs, and agentic frameworks.
* Proven track record of delivering and laun...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:07
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:06
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Our New Joiner Experience function is committed to delivering a complete candidate experience from the Our New Joiner Experience function is committed to delivering a complete candidate experience from the moment a candidate applies through their first 30 days with the company.
As a Vice President Recruiter in J.P.Morgan Wealth Management, you will ensure your clients are best positioned to attract, source and recruit top talent, both internally and externally.
Your primary responsibilities include staffing the business with quality hires, providing strategic talent acquisition solutions and proactive pipelining for future needs.
As a segment subject matter expert, you will manage the end to end recruitment lifecycle for roles within your segment.
Job Responsibilities
* Qualify new requisitions, ensuring information is accurate and job descriptions align with global guidance
* Lead requirement intake calls with hiring managers and offer guidance on the recruitment processes, controls and policies
* Proactively map talent, create, add to, and manage candidate talent pools and operate as a specialist within your market
* Source and pipeline qualified candidates through a wide variety of channels, supported by your aligned sourcing partner when required
* Evaluate (screen), interview and present qualified candidates to hiring managers
* Partner with the interview scheduling team to arrange candidate interviews with hiring teams
* Provide a positive candidate experience with frequent and timely communication throughout the recruitment process; share manager feedback and appropriately disposition candidates in real time
* Act as a subject matter expert, influencing decision making and effectively manage hiring manager and candidate expectations
* Conduct pre-offer candidate calls and take ownership of offer negotiation and management
* Liaise with hiring managers, human resources, and compensation partners to ensure appropriate offer approvals are in place
* Present to and update senior client groups on recruiting activity and manage escalations effectively
Required qualifications, capabilities, and skills
* 6+ years of experience working within a recruiter role either in-house or within a talent acquisition agency
* Experience sourcing and pipelining talent
* Demonstrate excellent client management skills
* Demonstrated ability to build relationships and deliver a first class candidate experience
* Excellent communication skills both written and verbal
* Demonstrated ability to present recruiting activity to senior clients when required
* Demonstrated ability to manage client expectations and escalations where appropriate
* Good prioritization and organizational skills with the ability to multi-task
* Demonstrated ability to work independently and as part of a wider team
Preferred qualifications, capabilities, and skills
* 2+ years of exper...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:05
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Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence.
As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues.
This is your opportunity to grow your career and make a significant impact within a global financial leader.
As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions.
You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence.
Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences.
You will be part of a collaborative team that values innovation, continuous improvement, and shared success.
Job Responsibilities:
* Manage incidents via ServiceNow for timely resolution and escalation.
* Provide L1 Technology support to 2-3 technology products.
* Research performance/health and resolve technical failures.
* Analyze details using multiple systems to resolve problems.
* Maintain strict adherence to risk procedures and complete risk training.
* Assist in IMCC risk avoidance assessments.
* Escalate concerns to production areas or vendor partners for resolution.
* Communicate clearly with internal/external clients, including senior management.
* Identify risk trends and patterns for management and technology partners.
* Participate in service/process education to enhance customer experience.
* Lead/support Continuous Improvement activities.
Required Qualifications, Capabilities, and Skills:
* 3 years of experience in Operations, including Risk & Control.
* Strong oral & written communication skills, problem-solving skills, and organizational skills.
* Advanced MS Office skills.
* Attention to detail and ability to make decisions with minimal supervision.
* Flexibility and project management skills.
Preferred Qualifications, Capabilities, and Skills:
* Technical qualification/skills preferred.
* Prior Level 1 incident management experience preferred.
* Excellent written communication skills.
* Ability to communicate across all levels of leadership.
* Ability to work within a team and maintain confidentiality.
* Familiarity with ATMs.
Work Schedule; Multiple Shifts available, will discuss during phone screen
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, no...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:05
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Onboarding (Payments) team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The SMB Digital Onboarding team is responsible for building out a streamlined onboarding, KYC and client outreach platform and processes to reduce friction and time to market for payments products.
As the Payments - Digital Onboarding team, we are instrumental in digital experiences to support onboarding journeys for Payments clients, we have the ability to make immediate and long-lasting impacts to support our clients and their journey through their lifecycle with JP Morgan Chase.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Leads the execution of complex digital products, programs and initiatives which have impact across the enterprise
* Drives global product requirements definition, product planning and product design (including writing PRDs) of new features and enhancements
* Works closely with the scrum team to drive requirements as the product owner
* Acts as a key participant in large-scale planning, defining the product roadmap based on business outcomes
* Makes decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
* Collaborates and consults strategically with peers, colleagues and mid-level to senior managers to resolve issues and achieve execution goals
* Operates as primary interface between business, tech, ops, risk, legal and compliance to drive digital onboarding and KYC solutions to internal and external clients
Required qualifications, capabilities, and skill...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:04
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Consumer & Community Banking Operations Technology-Voice Product group, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code using React Micro-frontends as part of an Event driven.
The objective will be to create a rich set of services with agility to promote enhanced and differentiated digital and traditional features at the user experience presentation layers for various personas.
The services will expose real time and near real time application-driven capabilities, including innovative features.
* Developer will be required to do design analysis, and find ways to create a rich API ecosystem for use by Applications and various Personas including design, development, integration and testing of massive scale, mission critical modern front end web applications and cloud native microservices
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification in software engineering concepts, with 3+ years of practical experience.
* Experience with development, deployment, and support of large-scale distributed applications in a mission-critical production environment.
* Expert knowledge of developing web applications with ReactJS, HTML5, CSS3, TypeScript, Responsive web applications with Bootstrap
* Expert knowledge of Restful Web Services, WebSockets/JSON and security with OAUTH2, LDAP, ADFS, HTTPS/WSS
* Proficiency in Java, Spring frameworks, REST API, Cloud, Micro services is required
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle and In-depth knowledge of the financial services industry and their IT systems
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency,...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:04
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Tyler, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:03
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Brighton, US-MI
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:02
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Are you seeking to join a team where you can have the opportunity to thrive and grow? We have an exciting opportunity to help expand your knowledge, skills, and abilities.
You have found the right team.
As a Client Operations Associate within the Client Account Services (CAS) Custody Service (SVC) Delivery team, you will act as a subject matter expert in Custody Account openings maintenance, Global market entry and handle advance and complex customer onboarding.
You will consult with businesses and clients to meet deliverables by recommending and selecting appropriate courses of action.
you are responsible for - Project management of global account openings and associated documentation in line with internal and external SLAs and coordination of complex client requests including fund restructures, launches and transitions .
You will leverage your diverse perspective and expertise in Automation tools to contribute to developing innovative solutions for our clients and the team.
You will collaborate with key internal partners involved to ensure seamless client delivery and identify opportunities for process improvement, with a strong emphasis on quality and timeliness.
You will assist clients with market restructures, fund mergers/name amendments, new requests, renewals, closures, and transaction processes by providing analysis and working with local agent banks to provide clients with options.
Job responsibilities
* Manage the end-to-end custody account and markets opening processes by providing guidance to clients on all static data and documentation requirements
* Review and project manage the custody account opening processes inclusive of new, incremental, inquires and entitlement requests in support of clients' operational readiness
* Drive automation and digital tools strategy by identifying efficiencies and implementing solutions
* Develop innovative and creative solutions to solve complex, real-world business challenges
* Utilize data and visualization to influence decision-making and drive business results
* Adopt the Skills of the Future Program to rapidly excel in an ever-changing environment
* Work proactively with clients to drive standardization and optimization, enabling us to meet a dynamic and complex agenda with agility
* Foster a culture where Diversity & Inclusion are integral to everyday interactions
* Work proactively with clients to support standardization and optimization to enable us meeting a dynamic and complex agenda with agility.
Work in partnership with other key internal partners to provide seamless client delivery and look for opportunities to improve process with focus on quality and timeliness
* Partner with CAS Coordination members to provide a seamless client experience and support for market entry
Required qualifications, capabilities, and skills
* Digital Tool Experience such as MS Office, Alteryx, Tableau and Xceptor
* Oral and written communica...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:02
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At JPMorganChase, we offer you the opportunity to enhance your career in a role that impacts the financial industry.
You will be part of a team that values growth, collaboration, and innovation.
Your skills will be pivotal in shaping the future of our lending services, providing you with a platform for career advancement and personal development.
As a Loan Origination Associate II within our team, you will play a crucial role in the loan lifecycle, ensuring seamless transaction closings.
You will collaborate with various stakeholders to optimize processes and drive improvements.
Your work will have a meaningful impact on our operations and contribute to the success of our clients and the firm.
You will engage with both internal and external clients, managing expectations and ensuring compliance with credit and asset conditions.
Your strategic planning and problem-solving skills will be key in identifying opportunities for process enhancements, making a significant contribution to our equipment finance loan/lease deals.
Job responsibilities
* Collaborate with Sales, Client, Relationship Managers, and Underwriters to ensure accurate documentation and facilitate seamless transaction closing.
This involves leveraging strong communication and teamwork skills to align all parties and address any discrepancies promptly.
* Engage with clients to manage expectations and gather necessary items for closing, utilizing interpersonal skills to build trust and ensure a positive client experience throughout the loan origination process.
* Ensure credit and asset conditions are met in compliance with guidelines by applying analytical skills and attention to detail, reviewing all documentation thoroughly to maintain high standards of accuracy and compliance.
* Utilize strategic planning skills to optimize the loan origination process, identifying opportunities for efficiency improvements and implementing solutions that enhance workflow and reduce processing times.
* Prepare and send documentation packages with meticulous attention to detail, ensuring all required information is included and accurately presented to support successful loan closings.
* Work on projects to improve current processes and procedures, contributing innovative ideas and solutions that drive continuous improvement and enhance the overall efficiency and effectiveness of the loan origination function.
Required qualifications, capabilities, and skills
* Expertise in loan origination or related lending services, proven with at least four years of experience, demonstrating strong conflict management and critical thinking capabilities.
* Advanced strategic planning skills, enabling effective resource allocation and long-term goal setting.
* Strong time management and organizational skills, ensuring efficient handling of multiple tasks and projects.
Preferred qualifications, capabilities, and skills
* Expertise in equipment finance loan/le...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:01
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If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.
As a Principal Software Engineer at JPMorganChase within the Consumer & Community Banking Card Technology, you provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Leverage your advanced technical capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes across various technologies to support one or more of the firm's portfolios.
Job responsibilities
* Creates complex and scalable coding frameworks using appropriate software design frameworks
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Advises cross-functional teams on technological matters within your domain of expertise
* Serves as the function's go-to subject matter expert
* Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
* Creates durable, reusable software frameworks that are leveraged across teams and functions
* Influences leaders and senior stakeholders across business, product, and technology teams
* Champions the firm's culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
* Ability to present and effectively communicate with Senior Leaders and Executives
* Understanding of the business
* Practical cloud native experience
* Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
* Proficiency in Java/J2EE and REST APIs, Web Services and experience in building event-driven Micro Services and Kafka streaming
* Experience in Spring Framework and AWS Services in public cloud infrastructure.
(S3, Terraform, PostgreSQL DB, Dynamo DB
* Advanced experience with front-end frameworks like React, Angular or ExtJS
Preferred qualifications, capabilities, and skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create enga...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:00
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Are you ready to lead transformative AI initiatives that shape the future of client onboarding and service? Join us to drive innovation, scale impactful solutions, and influence the strategic direction of a global financial leader.
This is your opportunity to work at the forefront of AI adoption, collaborating with senior leaders and high-performing teams to deliver measurable results.
Together, we'll set new standards for operational excellence and client experience.
Make your mark in a role where your leadership and vision will have firmwide impact.
Job Summary
As an AI Strategy Management Executive in the Client Onboarding and Service team, you will lead the end-to-end delivery of AI initiatives that drive operational transformation and enhance client experiences.
You will partner with cross-functional teams to prioritize, implement, and scale AI solutions, ensuring alignment with business goals and measurable outcomes.
We value collaboration, transparency, and a culture of continuous improvement-your leadership will help us achieve our ambitious goals and set new benchmarks for success.
Job Responsibilities
* Lead the intake, evaluation, prioritization, and scaling of AI use cases across client onboarding and service functions
* Manage the AI portfolio operating model, including documentation, implementation, change management, and ongoing planning
* Define and track key performance indicators (KPIs) and objectives and key results (OKRs) for program performance and outcomes
* Produce and deliver executive-ready reporting on portfolio performance, outcomes, and key accomplishments
* Build, lead, and mentor a high-performing team of program managers, ensuring the team has the skills, tools, and capacity to meet objectives
* Drive a culture of continuous improvement through best practice sharing and lessons learned
* Partner with cross-functional teams to align priorities, manage dependencies, and communicate risks and issues to leadership
* Advise and influence senior leaders on portfolio priorities, capability investments, and major change initiatives
* Build trusted relationships with key stakeholders to drive alignment, decision-making, and adoption of AI solutions
* Remove blockers, manage escalations, and ensure timely delivery of program objectives
* Ensure responsible and efficient deployment of AI solutions with measurable impact across the client support organization
Required Qualifications, Capabilities, and Skills
* Bachelor's degree required
* 15 years of industry experience in program management and change management within a large-scale organization, focusing on transformation initiatives (for Singapore: must have 15 years' experience)
* Strong understanding of AI and machine learning algorithms, frameworks, and applications
* High proficiency with Microsoft PowerPoint for executive-level documents and Excel for program analytics
* Experience wi...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-19 08:33:00
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-19 08:32:59
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Toledo, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-19 08:32:59
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We are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker in a JPMorgan Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job responsibilities
* Create a welcoming environment by delivering attentive and engaging service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations with everyday transactions as well as new account openings to help the team when needed complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Required qualifications, capabilities, and skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Customer service experience.
* High school diploma or GED equivalent.
Preferred qualifications, capabilities, and skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Federal Deposit Insu...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-19 08:32:58
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Join our Global Real Estate (GRE) Chief Operating Office Program Management Office team (PMO) team and help shape the future of process transformation.
You will have the opportunity to drive meaningful change, collaborate with diverse stakeholders, and grow your career in a dynamic environment.
As a Process and Transformation, Vice President within the GRE team, you will lead efforts to modernize and optimize the organization's operating model.
This role is heavily focused on defining, implementing and governing Key Performance Indicators and SLAs, building executive-ready reporting and dashboards and driving continuous improvement across teams.
You will work closely with stakeholders at all levels on high-impact projects that influence financial, operational, and technology outcomes.
This onsite role in New York offers the chance to be at the forefront of innovation within GRE.
Job Responsibilities:
* Own project-specific content and domain expertise, converting business requirements into actionable process improvement and transformation strategies.
* Partner across GRE and key functions to enhance, develop and implement scalable, robust operating models ensuring alignment with strategic business initiatives.
* Lead process improvement and transformation initiatives across the project lifecycle, identifying opportunities to simplify, standardize and improve execution.
* Gather, model, and analyze datasets to identify trends, insights, and improvement opportunities that inform business decisions.
* Define KPI and SLA frameworks and build performance reporting that link outcomes, risks and decisions required.
* Manage issues escalation effectively; identify, track and monitory key risks and issues, escalating as appropriate.
* Prepare executive-level business review presentations and messaging.
* Utilize data visualization platforms such as Tableau and Power BI to communicate findings effectively.
Required Qualifications, Capabilities, and Skills:
* 7+ years of experience or equivalent expertise in project management, business management, or consulting management.
* Proven ability to lead, with a focus on fostering continuous improvement and innovation.
* Strong analytical and problem-solving skills; proficiency in Excel and data visualization tools (e.g., Tableau, Power BI).
* Excellent communication skills with the ability to convey complex information clearly and concisely.
* Demonstrated sound judgment and independent decision-making abilities.
* Experience working collaboratively in cross-functional teams to drive process improvement initiatives.
* Skilled in using digital process tools and AI systems to optimize operational efficiency.
* Highly organized, detail-oriented, and adept at managing multiple projects with critical deadlines.
* Professional, collaborative, and committed to delivering high-quality results.
* Demonstrated experience establ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-19 08:32:57
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We're looking for a versatile Computational Linguist to join our team focused on evaluating and supporting Generative and Agentic AI systems.
This role combines linguistic expertise, data analysis, and hands-on experimentation with large language models.
This role is ideal for someone who can move between qualitative language analysis and quantitative evaluation.
You'll work cross-functionally with Machine Learning Engineers, Analytics team and annotators to design innovative, rigorous, and scalable evaluation processes for LLM-powered workflows.
Core Responsibilities
• Serve as a subject matter expert, engaging with various stakeholders throughout the product lifecycle, and maintain a strong understanding of the Chase Digital Assistant's model from both customer and technical perspectives.
• Manage, monitor, and evaluate and version the Chase Digital Assistant's intent and entity taxonomy and the model training; Enforce taxonomy versioning practices to ensure traceability and rollback capability
• Work closely on the adaptation to LLM-driven workflows, ensuring seamless integration of LLMs with existing conversational AI architectures and event tracking systems.
• Implement and evolve metrics and KPIs across Model Correctness, Customer Experience, AI Assurance, and Business Metrics and ensure evaluation is transparent, repeatable, and release-decision-ready
• Maintain established metrics and introduce new guardrail metrics for LLM and generative use cases
• Manage full artifact suite for LLM models including descriptions, prompts, evaluation rubrics, LLM-as-judge prompts, guidelines, calibration data, data statistics & reliability measures.
• Apply ontology design principles to improve semantic reasoning and data integration aligned to business standards.
• Design frameworks to incorporate knowledge graphs within classification and extraction model architectures.
• Align knowledge models with RAG pipelines and agent orchestration to enhance AI functionality.
• Work with data scientists, software engineers, and business stakeholders to translate requirements into robust solutions.
• Identifying optimization opportunities across teams, supporting continuous improvement across model performance, data quality, and feature coverage for improving customer experience.
Required Qualifications, Capabilities, and Skills
• Master's degree in Computational Linguistics, NLP, Linguistics, or related field
• 2+ experience in Computational Linguistics or NLP applied to chatbot or conversational AI development
• Hands-on experience with Generative AI and Agentic AI frameworks and evaluation (e.g., AutoGen, LangGraph, CrewAI, Sierra)
• Linguistic background in discourse & pragmatics
• Advanced knowledge of conversational AI product development lifecycle - training, design, conversation analysis
• Hands-on experience with LLM integration, prompt engineering, evaluation, and performance monitoring
• Proficient in Python, Git...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-19 08:32:57
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Are you passionate about leveraging Descriptive, Predictive, and Prescriptive analytics to drive impactful marketing strategies? If so, this role is perfect for you!
As a Lead Data Scientist, you will lead the team supporting Chase Auto Marketing to assess marketing effectiveness, optimize audience targeting, and provide strategic insights that shape the future of our marketing initiatives.
You will work closely with Marketing Strategy Managers, Brand Managers, Dealer Relationship Managers, and various consumer lines of business, finance, compliance, and controls.
Key Responsibilities:
* Partner with Chase Auto Marketing and Lines of Business (LOBs) to identify data-driven solutions that support strategic growth and direction.
* Develop and refine measurement frameworks and KPIs to enhance marketing effectiveness.
* Lead a team conducting proactive, self-driven analysis of large and complex datasets to formulate hypotheses, extract insights, and communicate findings through compelling data visualizations to diverse stakeholders.
* Prioritize and focus the analytics agenda to align with overall business strategy and maximize value.
* Collaborate with the broader Chase Marketing Analytics teams to improve the quality, value, and standardization of deliverables.
* Work alongside Marketing and Core Analytics partners to boost the overall performance of the Marketing team.
Required Qualifications, capabilities and skills:
* Masters in a related field with 3+ years of experience, or 5-7 years of relevant industry experience in data science roles, with a focus on marketing analytics.
* Proficiency in Tableau, Alteryx, SQL, and Python.
* Expertise in data wrangling, including integrating multiple data sources into cohesive data assets and aggregating large datasets for specific purposes.
* Proven ability to define business KPIs and establish effective measurement frameworks.
* Strong analytical mindset with a passion for exploring results and uncovering deeper insights.
* Excellent communication skills, capable of engaging with executives, business partners, and technical teams in analytics and data management.
* Exceptional data storytelling abilities to convey analytical insights to stakeholders.
* Eagerness to thrive in a fast-paced, start-up-like environment and culture.
Preferred Qualification, capabilities and skills:
* Previous experience in analytics supporting a marketing function.
* Familiarity with AWS Cloud Services.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewa...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-19 08:32:56
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Job Description
Join a high-impact analytics team where your insights directly shape how we reach customers in digital channels.
You'll translate complex behavioral data into clear recommendations, help optimize campaigns through testing and measurement, and partner closely with marketing, product, and data stakeholders to unlock the value of our data and drive growth.
As a Marketing Analytics Associate at JPMorganChase within the Card Data & Analytics team, you will focus on translating customer behavioral data into insights that drive marketing strategies to influence card acquisitions on digital channels.
You will develop, plan, and execute analytical projects both independently and in collaboration with teammates, working closely with analysts, channel marketing partners, data owners, and product owners to deliver capabilities that enable data-driven decision-making.
Job responsibilities
* Devise and evaluate methods and procedures for collecting data
* Conduct research and recommend marketing strategies in the digital space for the card business
* Partner across card digital channels to provide insights that support strategies to influence and grow new card acquisitions
* Support business growth targets by delivering concise, insightful, and timely analytics on key trends from large datasets
* Synthesize large volumes of data into actionable insights to influence business and marketing strategies
* Perform reporting and measure A/B tests for digital campaigns to support decision-making
* Deliver practical insights in a compelling way to senior leadership through presentations, discussions, and visualizations
* Continuously develop skills to provide best-in-class analytics
Required qualifications, capabilities, and skills
* 1+ years of applied experience in business analytics (e.g., digital analytics, customer analytics, marketing analytics, sales analytics, business insights)
* Bachelor's degree in a relevant quantitative field (e.g., Statistics, Economics, Applied Math, Operations Research, Physics, Data Science)
* Strong knowledge of querying databases using SQL
* Experience with modern data science and analytics tools (Hive, Python, R)
* Basic knowledge of data mining, quantitative research, and data science techniques (e.g., machine learning)
* Strong verbal and written communication skills with the ability to work effectively in a team
Preferred qualifications, capabilities, and skills
* Master's degree in a relevant quantitative field
* Experience with Adobe Analytics, Tableau, and Alteryx
* Demonstrated ability to define business KPIs and establish measurement frameworks
* Financial services background
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-19 08:32:54
