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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:33
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in the Corporate Sector's Employee Platform, you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
* Manage and maintain Wintel servers, SQL databases, Oracle databases, and NAS devices.
* Manage Distributed File System (DFS) health, performance, and namespace changes
* Support user data migration (on-prem, cloud, Distributed File System, Network Attached Storage
* Provide resiliency event support (failover procedures)
* Apply load balancer knowledge for file services
* Incident management: Handle, resolve, and document incidents
* Participate in on-call rotation for operational support
* Wintel, DFS, NAS, load balancing, cloud storage (1Drive)
* Day-to-day operational support and documentation
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Proficiency in Windows Management including Wintel (Windows Server/Client) expertise required
* Excellent knowledge of Windows File Services
+ Knowledge of Storage Solutions including Home Drive & Shared Drive, Network Attached Storage (NAS) on-premises storage integration and management, 1Drive Cloud storage integration and Distributed File System (DFS)
+ Proficiency in Permissions Management includingCentralized, granular control of file/folder permissions and auditing and reporting capabilities
+ Proficiency in NAS Team Collaboration including coordinating for storage provisioning and troubleshooting
* Experience in permissions management and monitoring, optimizing and load balancing the performance
* Experience in incident management, high availability, disaster recovery, and regular failover testing
* Experience with CI/CD pipelines, DevOps practices, version control, and automated testing.
* Experience in effectively communicating with vendors
Preferred qualifications, capabilities, and skills
* Experience with one or more general purpose programming languages and/or automation scripting
* Working understanding of public cloud
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan an...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:32
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Lead product development with a focus on customer experience in the Tokenization team as a Senior Product Associate.
The Commerce Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow.
We seek to transform customer experiences, simplify the ways we do business, and aim for product excellence.
We value controls, simplicity, and consistency in the capabilities and features we deliver.
As a Senior Product Associate on the Tokenization team, you will have a strong passion to provide superior customer experience and develop solutions that best meet customer needs.
Job responsibilities
* Lead projects from initial concept through final delivery by defining objectives, developing a clear roadmap, and coordinating cross-functional teams throughout each phase.
* Provide Tokenization domain expertise to agile development teams and facilitate knowledge-sharing workshops.
* Design simple, intuitive product experiences that make complex data insights and workflows easy for customers to understand and act upon.
* Partner with analytics teams to track key metrics and deliver actionable reports that inform product decisions.
* Analyze outcomes against success metrics, gather feedback, and document lessons learned to inform future initiatives.
* Work with Product Owners and stakeholders to identify & translate business needs and initiatives into detailed user stories and process flows for development, set measurable goals, and determine key performance indicators to track progress and impact.
* Foster effective communication among product, design, engineering, analytics, and business teams to ensure transparency and resolve issues promptly.
* Regularly review project status, address risks or roadblocks, and adjust plans as needed to keep the initiative on track.
* Oversee testing, quality assurance, and stakeholder reviews to certify that deliverables meet requirements and are ready for launch.
* Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production ready.
* Collaborate with product, analytics, business, design, and engineering teams to define and drive product and design strategies and with developers and testers to ensure requirements are accurately implemented in technical designs, test plans, and scripts
Required qualifications, capabilities, and skills
* Possess 3+ years of hands-on experience in product management within financial services and digital environments, demonstrating a strong track record of delivering impactful solutions.
* Exhibit a genuine passion for understanding customer needs, with proven ability to translate insights into innovative digital products that enhance user experience and drive business value.
* Demonstrate the ability to th...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:31
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Join our Culinary Team as a Chef de Partie is to be able to lead the culinary team and execute services within our high end kitchen.
As a Chef de Partie within our Culinary Team, you will lead and set the standard for our kitchen team, ensuring high-quality food preparation and presentation that meets JPMC standards.
You will consult daily with the Sous Chef on departmental priorities, enforce strict safety and sanitation protocols, and efficiently manage mise en place for service.
Your responsibilities include preparing food according to recipes, minimizing waste, maintaining inventory, and working across various kitchen stations.
You will bring your expertise in cooking methods, equipment, and procedures to control food order flow, maintain stock levels, and contribute innovative culinary ideas.
Job Responsibilities
* Adhere to and enforce the strictest levels of Safety & Sanitation Standards in place by the NYCHD.
* Set up station / kitchen with mise en place to ensure everything will be ready for service
* Prepares foods in a timely manner according to recipes, quality & presentations standards
* Stock and rotate food; alert the Sous Chef in regard to low inventory items
* Work on the line, salad station, and prep station or any other stations as needed
* Control the pace of the food orders and set the tone for the ticket flowing process
* Test foods to determine if they have been cooked sufficiently
* Safely operate and maintain all kitchen equipment
* Advise in the preparation of ingredients for cooking, including portioning, chopping, and storing food
* Label, date, store and rotate all products while maintaining assigned stock levels
* Control food items requested, ensuring stock is maintained without over production
Required qualifications, capabilities and skills
* Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
* Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
* Must be able to lift and carry up to 50 lbs.
* Ability to stand for prolong periods of time.
* Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property.
Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
* Climbing steps regularly
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small busine...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:29
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a QA Automation Engineer III at JPMorgan Chase within the Connected Commerce Technology, you will be an experienced member of an agile team, responsible for designing and delivering reliable, market-leading technology products that are secure, stable, and scalable.
Job Responsibilities:
* Design, develop, and troubleshoot technical issues, thinking beyond conventional approaches to solve complex problems.
* Develop and maintain automated test suites for front-end applications using Cypress, React, and modern JavaScript tools.
* Write clean, maintainable, and well-documented code to ensure readability and long-term sustainability.
* Work closely with design, accessibility, and platform teams to ensure UI consistency and excellence.
* Apply agile practices and use collaborative tools for effective teamwork and knowledge sharing.
* Implement and maintain integration and acceptance tests to ensure reliability and performance.
Required Qualifications, Capabilities, and Skills:
* Formal training or certification on Software Engineering concepts and 3+ years applied experience.
* Advanced proficiency in TypeScript, Javascript, React.js and testing frameworks and libraries
* Strong skills in HTML5, CSS3, and responsive design
* Familiarity with frontend build tools (Webpack, Vite, npm)
* Experience integrating with RESTful APIs, GraphQL, and handling asynchronous data
* Experience with frontend automation testing using Cypress or related libraries
* Experience with ADA testing, using WCAG patterns, voice over tools, and Axe libraries
Preferred Qualifications, Capabilities, and Skills
* Experience using Playwright and Cypress for frontend automation testing
* Experience with design systems or component libraries (e.g., MUI/Material Design)
* Exposure to CI/CD pipelines and cloud environments (CloudFoundry, AWS)
* Familiarity with accessibility standards (WCAG, ARIA)
* Experience working with Figma designs
* Familiarity with AI-powered development tools (e.g., Github Co-Pilot, Cursor)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:29
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At J.P.
Morgan Wealth Management, we have an enthusiasm for helping our clients, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion
As an Unlicensed Investment Professional in J.P.
Morgan Wealth Management, you will have the opportunity to demonstrate customer obsessed behaviors when assisting our internal and external clients with their brokerage accounts, to help them reach their financial goals and dreams.
Additionally, you will see first-hand how our capital markets are impacted by local and global events in this fast-moving, dynamic industry.
Job Responsibilities
* Assist clients and prospects with brokerage accounts and uncover investment needs with a focus on delivering an exceptional client experience over the telephone
* Discuss Individual Retirement Accounts, such as Traditional and Roth IRAs
* Create business efficiency by focusing on answering calls quickly, identifying client needs, initiating trades in the capital markets, and completing service-oriented transaction
* Document all client interactions and meeting all regulatory requirements around these activities
Required qualifications, capabilities, and skills
* FINRA Securities Industry Essentials (SIE), Series 7 and 63 (or equivalent) must be obtained within 90 days of employment
* Strong compliance record in prior position(s) and ability to hold a registration in all 50 states
* Ability to create and foster strong partnerships with business partners, working independently as well as in a team environment
* Capacity to manage multiple priorities in a fast-paced environment and be adaptive to change
* Ability to diagnose and resolve client inquiries and requests as well as identify opportunities to deepen client relationships
Preferred qualifications, capabilities, and skills
* Bachelor's degree preferred or equivalent experience
* 2 years of relevant financial services or brokerage experience
* Flexibility, self-motivation, coachability, and passionate for helping people
* Excellent communication and customer service skills, ability to display a high level of professionalism, and ability to adapt conversations to meet the needs of a diverse client base
Additional information:
* Must be able to work onsite Monday through Friday from 8:30am - 5:00pm during training and/or licensing.
Following training, transition to a hybrid environment, where team members work in the office three days a week and work remote two days.
* Department is open the following hours: Monday-Friday 7 AM - 8 PM EST, Saturday 8 AM - 5 PM EST.
The working hours for this role will be assigned and may fall into any of the department operating hours.
Candidate may be required to work non-standard schedule (example: four 10 hour days vs.
five 8 hour days).
Chase is a leading financial services firm, helping nearly half of America's households a...
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Type: Permanent Location: Elgin, US-IL
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:28
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At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference.
You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers.
While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Fraud at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products.
Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.
You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills.
You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
* Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
* Utilizes customer service expertise to interpret needs and deliver continuous insights
* Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
* Excels both independently and collaboratively, driving team success and achieving goals
* Follows all regulatory and departmental practices and procedures diligently
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
* Reading and speaking in both Spanish and English fluently is required for this role
* Communication, information gathering, and decision-making skills
* Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
* Ability to manage complex customer interactions using empathy, composure, and sound judgment
* Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
* Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
* Ability to solve problems and effectively present and explain solutions
* Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
* Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Developing ability to use data to understand issues and opportunities
* Develo...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:26
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate within the Credit Risk Collections Team, you will play a pivotal role in identifying, assessing, and mitigating risks to ensure we operate within established risk parameters and achieve long-term performance goals for Chase Card Services.
We are looking for someone who will bring energy, curiosity, a willingness to learn, and a desire to do the right thing.
This particular position will be responsible for providing oversight and integration of Strategic Co-brand Initiatives and centralized activities supporting our collections risk criteria working in close collaboration with various stakeholders within and outside card risk organization.
This position offers significant cross-functional exposure, working closely with operations, product, marketing, technology, and other teams to develop collections risk criteria, integrate new processes and capabilities, ensure robust oversight and controls, monitor performance, and deliver significant value through increased collections.
As part of the broader Card Collections Credit Risk Team, you will play a key role in shaping the future of our collections processes, lending products, and mitigating losses.
Job Responsibilities:
* Develop comprehensive analytics to measure and challenge key business initiatives and recommend innovative solutions
* Work independently and in teams to identify and assess performance trends, utilizing both statistical and data mining tools and quantitative methodologies
* Conduct root cause analysis to provide clear, actionable recommendations to senior leadership and various stakeholders
* Prepare and present detailed risk monitoring reports to senior management and stakeholders, ensuring clear communication of findings
* Gather requirements, map business processes, identify gaps, and track and manage key deliverables to meet challenging timelines
* Monitor internal and external behavioral data along with public information on industry trends, regulatory changes, and credit risk management best practices to continuously improve risk collections processes
Required qualifications, capabilities, and skills:
* Ability to logically structure and execute analyses using strong analytic, interpretive, and problem solving skills
* Ability to translate complex analysis into practical solutions and create concise presentations with sound business conclusions
* Ability to present findings to various levels of manage...
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Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:25
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Risk Management Oversight Lead for Credit and Cobranded Cards in the Consumer & Business Banking Risk Management group, you will play a pivotal role in safeguarding our payment products and services.
In this Vice President position, you will evaluate and recommend effective fraud and scam controls to Chase's agile product owners for both new business initiatives and existing payment processes.
Leveraging your expertise in credit cards, digital wallets, tokenization, card networks, and other innovative payment features, you will proactively identify and assess potential risk scenarios.
You will serve as a key member of the Risk Oversight team's second line of defense, reviewing product and feature designs and advising on robust controls to ensure secure and resilient card solutions for our customers.
In addition, you will work in partnership with Legal, Compliance, and Controls teams to address emerging issues and concerns, providing timely and actionable guidance.
You will also communicate critical product challenges and risk insights to senior leadership, helping to shape strategic decisions and drive continuous improvement in our risk management practices.
Job Responsibilities
* Look for ways new and existing payment use cases can potentially facilitate fraud and scam scenarios, as well as facilitate operational and reputational risk
* Have a working knowledge of cross-channel controls that are used to mitigate new and inherent risk in Digital
* Know the card payment flows you oversee just as well as the Product team
* Reliably represent the interests of other internal stakeholders in risk management
* Collaborate with the business to solve problems but escalates within the risk management framework when the business exposes the bank to risk in an unsafe way
* Stay abreast of new/changes in provisioning, tokenization, authentication, technology, and digital financial services
* Deconstruct and explain complex concepts and issues in a business-friendly manner to senior/executive management
* Work effectively as an individual contributor and collaborative team member on simultaneous projects.
* Work well in a team environment, including cross-functional teams
Required qualifications, capabilities, and skills
* Bachelor's degree Minimum of 7 years in a Risk function (Fraud, Scams, or Reputational Risk
* Experience with card and commerce payments, i.e.
device wallets, card point o...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:24
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Bethel, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:24
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
Job Summary
As a Senior Product Associate in Card Payments, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
Preferred qualifications, capabilities, and skills
* Experience in payments or credit cards
* Proven project management experience for complex implementations
* Understanding of technology systems
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:23
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Taylors, US-SC
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:20
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Analyst in Credit Risk Middle Office within Corporate Risk, you help us maintain strong operational controls and support the Wholesale Credit Risk Organization globally.
You will collaborate with stakeholders, monitor credit risk limits, and resolve operational issues.
Together, we drive responsible business growth and foster a culture of respect, equity, and opportunity.
Your contributions will help us deliver best-in-class risk management solutions.
Job responsibilities
* Monitor credit risk limits and investigate breaches
* Maintain and update client credit risk data
* Resolve operational issues and support ongoing client maintenance
* Participate in user acceptance testing for technology changes
* Review prospectuses and annual reports as needed
* Analyze processes to strengthen control adherence
* Review key metrics to support workflow and service level agreements
* Make independent decisions using sound judgment
* Partner with team leads to define and implement process improvements
* Raise issues and assist in providing sustainable solutions
Required qualifications, capabilities, and skills
* Minimum 1 year of experience in financial services, operations, or related field
* Basic knowledge of financial institution products and risk disciplines
* Experience in operational or risk management, or other control function
* Ability to identify problems and collaborate on solutions
* Effective verbal and written communication skills
* Ability to work independently and manage multiple tasks
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
* Strong attention to detail and analytical skills
* Ability to synthesize data and draw conclusions
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Experience with automated solutions such as Alteryx, Python, or UI Path
* Previous experience in credit risk or middle office operations
* Familiarity with user acceptance testing processes
* Strong presentation skills
* Experience with process improvement or change management projects
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:19
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You have the proven ability to manage multiple tasks and projects simultaneously with strong attention to detail, and you also have an understanding of the Healthcare Industry.
You have found the right team!
As an Onboarding Analyst within the Healthcare Payments team at JPMorgan Chase, you will manage onboarding queues for Healthcare Payments customers while maintaining documentation.
You will also configure and ensure accuracy of account setup with solutions.
Additionally, you will collaborate closely with team members to troubleshoot issues, streamline processes, and ensure timely and accurate service delivery.
Your ability to adapt and provide support across different functions will be crucial in maintaining high standards of service and operational efficiency.
JPMorgan Healthcare Payments is a rapidly growing healthcare technology and services business within JPMorgan Payments that has established itself as a leader in the emerging market of healthcare payments.
JPMorgan's mission is to transform the healthcare payment process for healthcare providers, payers and patients so that their payment experience is simple, reliable, secure and convenient.
JPMorgan's solutions are delivered via its proprietary cloud-based platform and network of healthcare providers and payers.
Job responsibilities
* Manage onboarding queues for Healthcare Payments customers.
* Configure and ensure accuracy of account setup with Healthcare Payments solutions.
* Maintain documentation in Customer Relationship Management platform.
* Coordinate and collaborate with internal departments and partners as needed.
* Collaborate closely with team members to troubleshoot issues, streamline processes, and ensure timely and accurate service delivery.
Your ability to adapt and provide support across different functions will be crucial in maintaining high standards of service and operational efficiency.
* Participate in initiatives as needed to support customer onboarding and process improvements.
* Assist in testing new software releases.
Required qualifications, skills and capabilities
* Proven ability to manage multiple tasks and projects simultaneously with strong attention to detail.
* Understanding of the Healthcare Industry.
* Excellent organizational skills in managing timelines of multiple tasks.
* Ability to rapidly learn InstaMed's platform and solutions.
* Ability to acquire and apply new technical and industry knowledge quickly.
* Proficiency in all aspects of Microsoft Office.
Preferred qualifications, skills and capabilities
* Healthcare technology experience preferred.
* Experience using Salesforce or similar Customer Relationship Management platform.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the ...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:19
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:18
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Derby, US-KS
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:17
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Join as a key team player in experience design, contributing to impactful user experiences in the digital financial space.
Be part of a team that values creativity, collaboration, and customer-centric innovation.
As an Experience Design Associate in Home Lending, Chase MyHome team, you will play a crucial role in conceptualizing, structuring, and detailing our offerings within the context of a broader user journey.
Collaborate with senior UX leads to execute tasks and projects that align with established policies and procedures.
Your work will directly impact mid-sized features or small collections of features, ensuring a seamless and inclusive user experience.
Contribute to the team's decision-making process and help drive customer-centric innovation strategies, while continuously developing your expertise in design-focused areas.
Job Responsibilities
* Contribute to the design and development of user experiences for mid-sized features or small collections of features, ensuring alignment with user needs and business goals.
* Apply interaction design principles to create seamless and engaging user flows across web, mobile, and branch platforms.
* Participate in iterative design processes, incorporating user feedback and insights to improve the overall user experience.
* Support the implementation of inclusive design practices, considering diverse backgrounds and abilities.
* Gather information on market trends, user research studies, and user behavior analyses to inform design decisions and contribute to strategic thinking.
Required Qualifications, Capabilities, and Skills
* 2+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product space.
* Experience in visual design and interaction principles, focusing on creating aesthetically appealing and functional digital experiences.
* Proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine design concepts.
* Familiarity with accessibility guidelines, inclusive design practices, and assistive technologies.
* Exposure to industry-standard design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite).
Preferred Qualifications, Capabilities, and Skills
* Experience designing user journeys leveraging AI for personalization, automation, and predictive features.
* Proficiency with AI-powered design tools and rapid prototyping platforms.
* Ability to collaborate effectively with technical teams to create intuitive, user-centered AI experiences.
* Commitment to ethical, inclusive, and accessible design for AI-driven products.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:16
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Wentzville, US-MO
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:15
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
Job Summary:
As a Lead Software Engineer at JPMorgan Chase within the Wholesale Credit Risk team, you will play a pivotal role in designing and implementing scalable hybrid cloud solutions.
You will collaborate with development leads and senior stakeholders to deliver robust solutions, while mentoring team members and fostering a collaborative environment.
This opportunity allows you to leverage your technical expertise in hybrid cloud architecture and coding to promote technical excellence and innovation.
Job responsibilities
* Architect, design, and implement scalable hybrid cloud solutions for transactional, analytics and RAD workloads.
* Write and review high-quality code, ensuring adherence to best practices and standards.
* Collaborate with development leads and cross-functional teams to deliver robust solutions.
* Conduct code reviews and provide constructive feedback to drive technical excellence.
* Present technical concepts and project updates to senior stakeholders.
* Prioritize tasks effectively, balancing urgent needs with strategic progress.
* Mentor and support team members, fostering a collaborative and helpful environment.
Required qualifications, capabilities and skills
* Formal training or certification on hybrid cloud architecture concepts and 5+ years applied experience
* Proven experience in hybrid cloud architecture (AWS, Azure, GCP, or private cloud).
* Strong coding skills in languages such as Java, Python, React or similar.
* Deep understanding of distributed systems, data pipelines, and analytics platforms.
* Experience with CI/CD, DevOps, and modern software engineering practices.
* Excellent interpersonal and presentation skills.
* Demonstrated ability to work with development leads and senior stakeholders.
Preferred qualifications, capabilities and skills
* Action-oriented, decisive, drives results systematically.
* Skilled at assessing risk and making decisions with a holistic, big-picture perspective.
* Demonstrates a can-do attitude and leads by example.
* Detail-oriented, able to distinguish between important and urgent tasks.
* Prioritizes helpfulness, mentorship, and team development.
* Acts with integrity.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:14
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Join our team as a Product Delivery Associate in Card Installments UAT, where you will play a crucial role in ensuring the quality and reliability of our products.
Your work will directly impact the customer experience by executing testing-related tasks across multiple projects.
Be part of a dynamic team that values precision, collaboration, and innovation.
Job Summary
As a Product Delivery Associate in Card Installments UAT, you will be responsible for executing testing-related tasks across multiple projects, including test execution, defect triaging, and test reporting.
Your role involves ensuring comprehensive test coverage by thoroughly understanding business requirements, defining the testing scope, and assessing the level of effort needed for projects impacting Card Installments.
You will manage test execution to verify that the code meets all requirements, handle defect management, and keep all project stakeholders informed of test execution progress and any defects through regular communication and feedback.
Job Responsibilities
* Execute testing tasks for multiple projects, including test execution, defect triaging, and test reporting.
* Ensure comprehensive test coverage by understanding business requirements and testing scope.
* Manage test execution to verify code validity against all requirements.
* Oversee defect management and resolution processes.
* Communicate test execution progress and defects to project stakeholders regularly.
* Coordinate and execute UAT testing activities for new product launches and IT developments.
* Partner with technology groups, business partners, project analysts/managers, and offshore resources.
* Operate within an established operational control framework.
* Develop and maintain strong relationships with project stakeholders.
* Adapt to changes and manage risks and issues effectively.
* Collaborate closely with peers and stakeholders to ensure successful testing execution.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree
* 3+ years of hands-on experience in test execution and defect management.
* Proven ability to adhere to established testing processes, procedures, methodologies, and metrics.
* Strong test execution skills, including defect triaging and test reporting.
* Excellent written and verbal communication skills.
* Ability to ensure comprehensive test coverage by understanding business requirements and testing scope.
* Experience in coordinating and executing UAT activities for product launches and IT developments.
* Capability to manage multiple projects and meet tight timelines.
* Strong problem-solving skills to scope complex issues and develop solutions.
* Effective stakeholder communication and feedback management.
* Ability to work collaboratively with technology groups, business partners, and offshore resources.
Preferred Qualifications, Capabiliti...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:13
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Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration.
This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions.
Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement.
As a Fund Servicing Manager ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations.
Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies.
Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues.
Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients.
Y
Job responsibilities
* Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes.
* Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system, applying advanced problem-solving skills.
* Influence and negotiate with the ability to develop and maintain collaborative relationships both internally and with external clients to drive results.
* Implement operational procedures to complete tasks accurately and timely.
* Provide training to new hires, establishing performance objectives and promoting a culture of continuous improvement within the team.
* Partner with various Operations Teams, Technology, Product, Sales, Program Management.
* Identify and address vulnerabilities in our fund servicing processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience.
Required qualifications, capabilities, and skills
* Demonstrated expertise in fund accounting and administration, with at least three years of experience focusing on maintaining accurate securities records, evidenced by successful management of related tasks and responsibilities.
* Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances.
* Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures.
* Experience in training and managing a team, with a focus on establishing performance objectives and promoting a culture of continuous improvement.
* Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and cli...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:12
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Join our team and make a significant impact through innovative content design, driving customer confidence and satisfaction.
Help shape user experiences across our products and services in Engineering Services & Platforms.
As a Content Design Senior Associate in Engineering Services & Platforms, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
Collaborate with cross-functional teams to ensure narrative consistency, influencing product design, architecture, and functionality.
Job Responsibilities
* Implement content strategies for products and features, ensuring alignment with user experience principles and business objectives.
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience.
* Create content taxonomies to refine content organization and structure, incorporating user feedback for continuous improvement.
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively.
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences.
Required Qualifications, Capabilities, and Skills
* 3+ years of experience in content design, or equivalent expertise in editing and writing, with a focus on digital products and platforms.
* Experience in creating content architectures, storytelling, and clear and concise writing.
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content.
* Experience with iterative design techniques, incorporating user feedback for continuous improvement.
* Proficient technical literacy in content platforms and understanding their impact on user experience.
* Adaptive learner in new financial services products and offerings.
Preferred Qualifications, Capabilities, and Skills
* Experience writing and editing microcopy and user guides.
* Experience with content as code and Markdown.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:11
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The Workforce Management team at J.P.
Morgan Wealth Management plays a vital role in ensuring our contact centers run efficiently and deliver exceptional service.
By partnering with local management and leveraging real-time data, the team optimizes staffing, manages schedules, and supports process improvements to meet business needs and client expectations.
Their strategic approach helps maintain high service levels and drive operational excellence across the firm.
As a Local Real-Time Workforce Management Analyst in our Workforce Management team, you will play a key role in optimizing staffing and service levels for J.P.
Morgan Wealth Management's contact centers.
Leveraging your analytical skills and strategic mindset, you'll partner with local management and cross-functional teams to make real-time staffing decisions that respond to dynamic business needs.
If you thrive in a fast-paced environment and are passionate about driving operational excellence, you may be the perfect fit for our team.
Job Responsibilities :
* Perform staffing analysis and modify employee schedules to align with business needs
* Manage daily service levels to support operational objectives
* Optimize staffing schedules across multiple sites, queues, and business functions at 30-minute intervals
* Participate in daily leadership calls to identify opportunities and recommend improvements for availability
* Communicate overtime requirements to leadership and secure necessary resources
* Minimize idle time and promote effective entitlement usage
* Maintain and update Aspect eWFM
* Provide intraday and ad-hoc reporting as needed
* Guide and execute changes that enhance staffing and service levels
* Collaborate with eWFM Administration, Leadership, and Technology teams
* Contribute to projects and initiatives that support process improvements
Required qualifications, capabilities, and skills
* 2 years of call center experience with emphasis on intraday support through schedule modification
* Strategic mindset and highly analytical thinker with sound business judgment
* Maintain a positive attitude and act as team player while delivering on high priority, time-sensitive initiatives
* Strong PC skills (Microsoft Office including Excel, PowerPoint, Word and Visio)
Preferred qualifications, capabilities, and skills
* 2 years of Workforce Management experience in a 500+ seat environment
* Aspect/eWFM application experience preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package inclu...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:11
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Shape the future of UAT product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
Job Summary
As a Vice President Product Delivery - User Acceptance Testing within our team, you will improve the design, analytics, development, coding, testing, and application programming that goes into creating high quality software and new products.
You will lead and mentor a team working on multiple projects and new product builds, actively participating in planning sessions to analyze technical requirements and primarily perform automation testing.
As a people leader, you will foster a collaborative, high-performing team environment and support the professional growth of your team members.
Job responsibilities
* Lead and coordinate user acceptance testing efforts, with specific emphasis on automation testing, while managing and developing a team of testers.
* Coach, mentor, and provide regular feedback to team members to support their professional development and performance.
* Create test plans, create/execute test scripts, document defects, participate in defect triages, and ensure test environment readiness for upcoming testing.
* Support automation of testing; identify external testing dependencies, create short term and long term plans to make the testing team more autonomous and effective.
* Foster a culture of continuous improvement, encouraging team members to proactively identify and implement process enhancements.
* Collaborate with Technology and Business teams to derive new functional requirements or modify existing ones, acting as a key point of contact for stakeholders.
* Continuously evaluate and improve the test strategy/plan based on new information, risks, evolving priorities, and schedules, while ensuring team alignment and engagement.
* Lead the end-to-end testing of feature functionality and user experience, ensuring high standards of quality and customer satisfaction.
* Coordinate functional changes with the automation team and maintain test data for automation scripts so the automation suite is evergreen.
* Promote knowledge sharing and best practices within the team and across related groups.
* Manage resource allocation, workload distribution, and team priorities to ensure timely delivery of testing objectives.
Required qualifications, capabilities, and skills
* Demonstrated experience in leading, coaching, and developing teams within a testing or technology environment.
* Strong and proven experience executing automation test cases and working within a test automation framework.
* 3+ years of work experience with Quality Assurance and extensive knowledge of software development lifecycle principles and quality assurance methodology.
* TSYS consumer banking/credit card experience or related industry ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-30 07:28:09
