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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - Android at JPMorganChase within the Connected Commerce Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) including RxJava, Kotlin, Gradle, Git, Gradle, API and Android developer studio
* Expertise with UI frameworks (Android, XML), MVVM architecture, and reactive (RxJava) event-driven application design
* Experience with data structures and algorithms
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Experience with AWS
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relat...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:09
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The CX Insights team integrates customer intelligence, journey analytics, and solution delivery to drive measurable improvements across the Card business.
Operating horizontally across all P&L owners and functional partners, the team creates a unified view of customer friction, competitive positioning, and experience health.
Our mandate is to identify, quantify, and resolve customer pain points while steering the organization toward a multi-year, future-state CX vision grounded in competitive insights and data-driven strategy.
Structured around three core pillars-Customer VOC & Journey Analytics, CX Solution Orchestration, and CX Strategy & Vision-the team acts as the connective tissue across the business, accelerating delivery and embedding disciplined CX thinking into strategy, planning, and execution.
Role Overview:
This role offers an exciting opportunity to deepen your expertise in customer experience insights, collaborating across Consumer and Community Banking to drive meaningful improvements for our customers.
As a Senior Associate within the CX Insights team, you will leverage a variety of data sources, analytical tools, and research methods to develop a strong understanding of the Card & Connected Commerce customer journey.
You will help identify pain points, uncover trends, and support the translation of insights into actionable recommendations that inform strategy and enhance the customer experience.
Key Responsibilities:
* Aggregate and analyze CX data from multiple sources to identify key trends, pain points, and opportunities across Card & Connected Commerce.
* Synthesize findings into clear, actionable insights for business partners and leadership.
* Monitor and interpret NPS and other customer feedback metrics, highlighting challenges and recommending solutions.
* Collaborate with cross-functional teams to prioritize and implement CX improvements.
* Proactively communicate insights and recommendations to stakeholders, ensuring alignment and driving action.
* Support the development of business cases for CX initiatives based on data-driven insights.
Required Qualifications, Capabilities, and Skills:
* Strong analytical skills with experience in data interpretation and insight generation.
* Ability to translate complex data into clear, strategic recommendations for diverse audiences.
* Excellent written and verbal communication skills.
* Proven ability to collaborate effectively with cross-functional teams.
* Strong organizational skills and attention to detail.
* Proficiency in MS Excel, PowerPoint, and data visualization tools.
* Bachelor's degree required.
Preferred Qualifications, Capabilities, and Skills:
* At least 3 years of relevant experience in customer experience, analytics, or a related field.
* Experience with strategy, consulting, or business analysis.
* Knowledge of Card products and customer journeys.
* Master's degree prefe...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:08
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Role Overview:
Leverage your deep product portfolio delivery expertise and leadership in a technical product to guide cutting-edge initiatives, fostering growth and innovation in a dynamic environment.
As the Product Portfolio Delivery Manager for Card Authorizations, you will drive the successful delivery of complex product initiatives that advances the firm's business goals.
Your strong analytical reasoning and adaptability will enable you to navigate ambiguity and change, ensuring product initiatives remain aligned with strategic objectives.
With exceptional communication and stakeholder management skills, you will build productive relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to operational planning and risk management strategies, ensuring the highest standards of quality and professionalism in service delivery.
Job Responsibilities
* Project & Program Delivery
* Develop and execute comprehensive project plans, integrating technical requirements, resource allocation, and timelines to ensure on-time delivery.
* Lead and manage complex technical and product initiatives, ensuring alignment with strategic business objectives.
* Facilitate project breakdown sessions, synchronize plans with product roadmaps, and escalate risks/issues to leadership.
* Ensure disciplined use and hygiene of project management tools (e.g., JIRA, Jira Align) and maintain up-to-date documentation and tracking.
* Release & Change Management
* Create and manage release calendars and schedules, coordinating across development, QA, operations, and business teams.
* Serve as the primary point of contact for program and release activities, ensuring stakeholder alignment and readiness.
* Review epics and stories for alignment with release dates and fix versions; ensure timely distribution of release notes.
* Oversee change controls and maintain accurate records of release notes, change logs, and lessons learned.
* Intake, Prioritization & Dependency Management
* Manage intake for new initiatives and cross-team dependencies; facilitate intake meetings and document outcomes.
* Collaborate with engineering, product, and business stakeholders to define program scope, objectives, and deliverables.
* Conduct dependency mapping and proactively manage interdependencies.
* Communicate priorities, resolve internal prioritization challenges, and escalate to senior leadership as needed.
* Reporting, Analytics & Continuous Improvement
* Provide regular, concise status reporting (e.g., RAG status) and executive-level updates, focusing on delivery progress, risks, and mitigation actions.
* Maintain and update management tools; produce reports for product reviews and compliance audits.
* Team Leadership
* Lead, mentor, and develop a high-performing team of project managers and delivery specialists.
*...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:08
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Consumer and Community Banking, Authentication Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Strong coding skills in React and TypeScript, with a focus on building responsive and user-friendly interfaces.
Familiarity with state management libraries (e.g., Redux, Context API, Zustand )
* Build responsive and adaptive web applications with HTML5, CSS3, and preprocessors (SASS/LESS)
* Collaborate using modern build tools (Webpack, Babel, npm/yarn) and version control systems (Git)
* Write unit and integration tests (Jest, React Testing Library)
* Maintain code quality using tools like ESLint and Prettier
* Solid understanding of user interface design principles and best practices, ensuring a seamless user experience during login, authentication, and password management processes.
* Comprehensive knowledge of the Software Development Life Cycle (SDLC), with a focus on front-end development processes
* Ability to work collaboratively with cross-functional teams, including UX designers and backend developers, to deliver high-quality UI solutions that enhance user authentication experiences
Preferred qualifications, capabilities, and skills
* Strong proficiency in JavaScript (ES6+)
* Familiarity with component-based architecture
* Knowledge of resp...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:08
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Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S.
for best places to work and grow your career.
As a Loan Servicing Analyst within JPMorganChase, you will manage an assigned portfolio of loans, ensuring the smooth operation of the loan lifecycle by interpreting loan documents, interacting with stakeholders, and overseeing deadlines.
You will apply your knowledge of loan servicing to make informed decisions, guided by established practices and procedures.
Your ability to manage conflicts, think critically, and build trusting relationships will be key in this role, along with demonstrating resilience in challenging situations and managing your time effectively.
You will also begin to develop strategic planning skills in a supportive environment.
This role offers opportunities for mentoring and development to grow your skills.
Job responsibilities
* Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions.
* Manage assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks.
* Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing.
* Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines.
* Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness.
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in loan servicing operations, with a focus on interpreting and applying loan documents.
* Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions.
* Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines.
* Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes.
* Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects.
Preferred qualifications, capabilities, and skills
* Collaborate effectively with cross-functional teams to ensure seamless client service operations, demonstrating strong interpersonal relationship skills and a commitment to enhancing client satisfaction and service delivery.
* Exhibit flexibility and adaptability, maintaining a positive and optimistic attitude during periods of change and adjusting to shifting conditions and priorities.
* Demonstrate teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative in achieving common goals.
* Show a...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:07
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Description
Are you looking to join a team that upholds a culture of excellence and delivers top-tier managed product offerings across diverse platforms and clients? As a Trade Support Associate, you will play a vital role in supporting our diverse partners-including third-party portfolio managers, Financial Advisors, Business, Operations, and Technology-by providing essential front-line support related to trade booking and settlement.
Key Responsibilities:
* Partner with third-party portfolio managers to support daily trade lifecycle activities.
* Address phone and email inquiries related to trading, data quality, application usage, and other topics, ensuring clear and supportive communication.
* Collaborate with Product Owners to resolve system issues and drive improvements.
* Gather, analyze, and interpret large sets of data and information to draw insights and recommend process enhancements.
* Serve as the first point of contact for internal and external partners, building strong relationships and trust.
* Identify and mitigate business risks to contribute to a safe and effective work environment.
* Support audit, regulatory, and compliance deliverables with attention to detail and integrity.
* Contribute to ongoing procedure and process analysis to help shape and improve workflows.
Required Qualifications, Skills, and Capabilities:
* Demonstrate 3+ years of experience in wealth management, asset management, or a support role.
* Exhibit proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and a willingness to learn new software.
* Show self-motivation and discipline, with the ability to work independently and take initiative.
* Collaborate effectively as a team player, demonstrating a strong work ethic and professionalism.
* Apply excellent attention to detail, with strong written, verbal, and problem-solving skills.
* Display outstanding organizational and time management abilities.
* Adapt and thrive in a fast-paced, dynamic environment where creative and strategic thinking are valued.
Preferred Qualifications, Skills, and Capabilities:
* Demonstrate experience supporting trade booking and settlement processes.
* Apply knowledge of audit, regulatory, and compliance requirements within financial services.
* Utilize advanced data analysis skills to drive process improvements.
* Exhibit experience building relationships with diverse partners, including Financial Advisors, Business, Operations, and Technology teams.
* Embrace opportunities to contribute to change management and workflow optimization initiatives.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a le...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:06
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About the Program
At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path.
We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers.
The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program.
The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Commercial Bank
The CB Treasury Sales team is responsible for contributing to new sales targets, managing business relationships, and achieving portfolio growth objectives.
What We Look For:
Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills.
Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner.
The ability to relate well to external clients and internal partners and establishing strong working relationships.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including r...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:06
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Embark on your journey as a Trade Lifecycle Manager II where you'll be instrumental in managing the pre- and post-trading life cycle across all asset classes.
Your expertise will ensure seamless trade processing and effective cash coordination, while your strong analytical skills will drive innovative solutions for complex challenges.
As a Trade Lifecycle Manager II within JPMorganChase, you will play a pivotal role in managing the operations of the pre- and post-trading life cycle across all asset classes.
Your expertise in trade lifecycle management will be crucial in ensuring all trades are processed on respective platforms, and in coordinating cash movements in and out of client accounts.
You will be expected to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues, while ensuring compliance with technical standards and organizational policies.
Your role will involve liaising with multiple departments, managing projects, and driving process improvements and automation initiatives.
You will also be responsible for establishing productive relationships with internal stakeholders, presenting to senior management, and managing change effectively.
Your ability to influence, coupled with your market product knowledge and data & tech literacy, will be key to your success in this role.
Job responsibilities
* Oversee the operations of the pre- and post-trading life cycle across all asset classes, ensuring all trades are processed on respective platforms and coordinating cash movements in and out of client accounts.
* Apply advanced analytical and problem-solving skills to develop solutions for varied and complex issues, ensuring compliance with technical standards and organizational policies.
* Liaise with multiple departments, manage projects, and drive process improvements and automation initiatives, leveraging your knowledge of systems architecture and automation technologies.
* Establish productive relationships with internal stakeholders, present to senior management, and manage change effectively, using your skills in listening, questioning, and influence.
* Improve market product knowledge and data & tech literacy and apply these skills to optimize operations and make informed decisions that drive impact.
* Assist with ad hoc projects/requests as deemed appropriate by Managers and more senior colleagues i.e., portfolio transitions, system testing etc.
Required qualifications, capabilities, and skills
* Experience or equivalent expertise in managing operations of the pre- and post-trading life cycle across diverse asset classes.
* Demonstrated ability to apply advanced analytical and problem-solving skills to develop solutions for complex issues in a financial setting.
* Proven experience in driving process improvements and automation initiatives in a trading environment, with a focus on optimizing operations and enhancing efficiency.
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:06
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:05
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Join our dynamic team and play a pivotal role in shaping the future of our major real estate projects.
Make a direct impact by supporting high-visibility initiatives and collaborating with senior leaders.
As a Development Financial Analysis, Senior Associate in the Global Real Estate (GRE) Development Finance team, you will support the financial management of major real estate projects, including the renovation of 383 Madison Avenue and other headquarters-related initiatives.
You will prepare high-impact presentations, conduct ad-hoc financial analyses, and support financial reporting and budgeting processes in a fast-paced environment, managing multiple priorities to drive the success of the broader development program.
Job responsibilities
* Create clear, concise, and visually compelling presentations for senior management and project stakeholders using PowerPoint, synthesizing complex financial data and project updates.
* Perform ad hoc analyses to support project decision-making, including scenario and sensitivity modeling and financial impact assessments.
* Develop expertise in the GRE project financial management system, responding quickly to data and analysis requests from senior management and interpreting system data for trend analysis and metric reporting.
* Build and maintain robust financial models in Excel, incorporating project data and assumptions to forecast depreciation, cashflow, and identify early indicators of project performance.
* Support monthly, quarterly, and annual financial reporting and budgeting processes for Midtown projects, ensuring accuracy and consistency in forecasts and budget submissions.
Required qualifications, capabilities, and skills
* Possess 5+ years of relevant finance experience
* Hold a Bachelor's degree in business administration, finance, engineering, or a related discipline.
* Demonstrate advanced proficiency in Excel (financial modeling, data analysis) and PowerPoint (presentation development).
* Exhibit experience with financial reporting, budgeting, and familiarity with project management/financial data systems.
* Apply strong analytical, organizational, and communication skills, with the ability to synthesize complex data and present findings clearly to diverse audiences.
* Show attention to detail, proactivity, and the ability to manage multiple priorities in a fast-paced environment.
* Collaborate effectively as a team player and partner with broader Finance and project teams.
Preferred qualifications, capabilities, and skills
* Experience preferably in real estate development and construction of large-scale projects.
* Familiarity with GRE project financial management systems.
* Ability to work independently and drive process improvements.
* Strong stakeholder management and interpersonal.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consume...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:05
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Specialized Industries Business Management Senior Associate
JOB DESCRIPTION
Join J.P.
Morgan's Specialized Industries (SI) Business Management team and help shape the future of commercial banking.
As a Business Management Senior Associate, you will be at the heart of a dynamic, sector-driven group that delivers tailored solutions to clients across 20+ complex industries.
Our mission is to provide strategic and tactical leverage to business leaders-empowering them to grow their businesses, optimize performance, and achieve organizational goals.
You will support execution across five key pillars: Business Insights, Strategic Thought Leadership, Program Management, Partnership, and Business Operations.
Working closely with Business Manager to the Head of SI, you will drive operational excellence, support strategic initiatives, and help build a high-performing business.
If you are intellectually curious, eager to learn, and thrive in a fast-paced environment, we invite you to join our world-class team.
Job responsibilities
* Partner with the Business Manager for the Head of SI by managing core operational processes and executing strategic initiatives.
* Support workflows for processes such as event nominations, employee recognition, town halls, and more by maintaining accurate data and trackers while contributing to overall project management.
* Support insights and executive requests by pulling preliminary data, preparing meeting materials, and assisting with logistics for leadership meetings and offsites.
* Maintain and enhance SI BM infrastructure (e.g.
landing pages, shared drives, calendars, and project tracking tools).
* Keep foundational documents, decks, and repositories current to enable informed decision-making and smooth internal operations.
* Organize and present complex information using Excel and PowerPoint skills for management presentations and dashboards.
* Champion continuous improvement by identifying opportunities to simplify processes, enhance efficiency, and add value across the business.
Required qualifications, capabilities and skills
* Bachelor's degree in Business, Finance, Economics, or related field (or equivalent experience).
* 3+ years of experience in Business Management, Program Management, or similar roles.
* Intellectual curiosity and a proactive approach to learning and problem-solving.
* Exceptional organizational skills and attention to detail, with strong judgment and time management.
* Proficiency in Excel and PowerPoint.
* Excellent written and verbal communication skills - able to clearly communicate complex information.
* Strong analytical skills and ability to provide actionable insights.
* Ability to work independently and collaboratively in a fast-paced environment.
Preferred qualifications, capabilities and skills
* Experience supporting senior leaders or managing cross-team business management processes.
* Adva...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:05
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Are you an analytical thinker eager to tackle complex challenges, drive innovation, and make an impact in risk management? Join us as a 2027 Asset & Wealth Management Risk Summer Analyst at J.P.
Morgan, an industry leader in providing asset and wealth management services with over 200 years of experience.
Working here means joining a collaborative, supportive team.
We value your diverse perspective to help us innovate the next wave of products and solutions for our clients.
As a Risk Summer Analyst in Asset & Wealth Management, you'll have the resources you need to succeed, including training, mentorship from senior leaders, and engaging projects.
Our nine-week program begins with a week of induction, providing training and orientation to our businesses.
You'll gain the technical and practical knowledge needed to start contributing to our teams.
Top performers may receive a full-time offer at the end of the summer.
You'll work alongside top-tier professionals, shaping decision-making and developing models that manage our financial reputation and regulatory performance.
You'll also help mitigate and manage risk, building critical capabilities that allow the firm to manage any kind of market.
Job Responsibilities:
* Collaborate with industry experts to identify, assess, and manage risks facing the Bank and our clients.
* Make meaningful professional contributions while developing your expertise and technical skills in a dynamic team environment.
* Contribute your diverse perspective to help us innovate the next wave of products and solutions for our clients.
* Work under the guidance of mentors and a supportive team to help you learn and grow.
* Develop innovative ideas to help our business.
* Network with industry leaders, access best-in-class training, and learn how our businesses work together to provide excellent customer service.
* Sharpen your technical skills, and finance and accounting principles.
Opportunities Available With the Following Groups:
* Credit Risk (Columbus, OH and San Francisco, CA): Oversees risk to earnings or capital arising from a borrower's failure to meet the terms of a loan agreement.
Analysis of client financial statements is key in determining credit risk.
* Wealth Management Investment Risk & Analytics (Columbus, OH): Oversees investment, fiduciary, and suitability risks in offering investment solutions to Wealth Management clients.
* Asset Management Risk (New York, NY): Oversees and monitors investment, counterparty, and liquidity risks relating to client investments.
Required Qualifications, Capabilities, and Skills:
* Pursuing a Bachelor's or Master's degree.
* Graduation date of December 2027 - June 2028
* To be eligible for this program, you must be authorized to work in the U.S.
We do not offer any type of employment-based immigration sponsorship for this program.
Likewise, JPMorgan Chase, will not provide any assistance or sign any docum...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:04
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About Us: The Global Trusts & Estates Practice is a cornerstone of the services we offer to clients.
With over 160 years of experience in serving as a corporate fiduciary for families, our Trust and Estate services are delivered by highly skilled professionals who possess both technical expertise and the ability to engage effectively with diverse families and individuals.
Position Overview: As a Real Estate Executive ("REE") in J.P.
Morgan's Real Property Asset Management ("RPAM") team, you will play a pivotal role in strategically growing and managing real estate assets owned in trusts and estate accounts of Private Banking clients.
Reporting to the RPAM Practice Lead, you will oversee the management and performance of real estate properties, including residential, commercial, agricultural, vacant land, and other specialty properties.
You will ensure the delivery of exceptional service to our clients and oversee the activities of asset managers supporting property management, accounting, operational, and service related duties related to an assigned book of real estate properties.
Your role will involve strategic planning, business development, asset due diligence, and collaboration with senior management to drive initiatives to completion.
You will be responsible for asset management and reporting activities to assess and manage risk, support account acceptance and holding recommendations, and ensure compliance with banking regulations and fiduciary standards.
Job Responsibilities:
* Work with internal teams and external partners to deliver comprehensive asset management solutions.
* Oversee the management of real estate assets held in trust and estate accounts, ensuring compliance with banking regulations, policies, and J.P.
Morgan standards.
* Ensure asset management aligns with client/account objectives, bank policies, and all applicable laws.
* Help lead business development with Trust Officers, Bankers, Wealth Advisors, and external legal and tax advisors to grow revenue and assets under management; direct due diligence for new business.
* Oversee due diligence reviews, including environmental, title, and insurance assessments.
* Develop and execute strategies to preserve and enhance property value, income, and sustainability.
* Oversee leasing, tenant relations, and contract negotiations.
* Monitor property expenses, budgets, and financial performance; advise regarding capital improvements and repairs; identify cost savings and revenue opportunities.
* Implement risk management strategies for assigned assets and accounts.
* Oversee property managers, brokers, and third-party vendors.
* Review property inspections and valuations.
* Perform annual asset reviews.
* Collaborate with legal, tax, risk, and compliance teams.
* Prepare and present complex analyses and recommendations to internal and external stakeholders, including clients, trust beneficiaries, professiona...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:04
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Fredericksburg, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:04
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Join us as we embark on a journey of collaboration and innovation, where your unique skills and talents will be valued and celebrated.
Together we will create a brighter future and make a meaningful difference.
As a Senior Principal Architect - Automation at JPMorgan Chase on Global Technology's Enterprise Architecture team, you will help shape, lead adoption, and operate the firm's Automation domain.
You will provide specialized expertise to influence the target state architecture and strategy of the domain, and work across teams to educate and build consensus to drive domain strategies.
You will lead the Automation domain's architecture review boards in evaluating, adjudicating, onboarding, and adopting technologies to be used by development teams to compose their business systems.
You will advise, inform, and assist on decisions about the strategy, roadmaps, operationalization, and productization of those technologies that will be scaled and made available firmwide.
Responsibilities
* Advise and influence portfolio owners and operate architecture review boards on developing and maintaining Automation tools and platforms across a large enterprise, including selection, integration, and retirement; includes stakeholders of varying degrees of technical or business orientation
* Serve as a subject matter expert on Automation at JPMC, with special emphasis on delivering technology capabilities and managing sprawl in priority areas such as Robotic Process Automation and Workflow Automation
* Translates highly complex technical issues, trends, and approaches to leadership to drive the firm's Automation technology strategy and enable leaders and technology requestors from solution teams to make strategic, well-informed decisions about target state offerings and solution architecture
* Develop and maintain a technology roadmap for automation components aligned with business objectives to advise on prioritization, selection, and retirement of automation technologies
* Design scalable, secure, and robust automation architectures that establish and enforce architectural standards, patterns, and best practices
* Assess emerging automation technologies (RPA, AI/ML, workflow orchestration, etc.) and recommend tools and platforms based on fit, scalability, and ROI
* Influence portfolio owners and senior stakeholders on technology decisions by translating complex technical concepts into business value propositions
* Identify and mitigate risks related to automation (security, compliance, operational) and ensure solutions adhere to regulatory and internal policy requirements
* Oversee integration of automation components with existing systems to ensure interoperability across platforms and business units
* Promote adoption of innovative automation solutions and drive continuous improvement in automation processes and technology usage
Required qualifications, capabilities and skills
* Formal training or...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:03
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You will work extensively across all JPMC lines of business (LOBs) and partner with cross-functional teams-including Product Management and Technology/Engineering-to develop a centralized strategy for foundational content and assets.
Key responsibilities include designing metadata and taxonomy standards, and implementing AI-enabled processes to improve content re-use, ensure compliance, and accelerate speed to market.
This position is ideal for someone who thrives in a collaborative environment and is passionate about leveraging AI to transform content operations.
This position reports to the Head of AI and Content Transformation for JPMC Marketing and will work closely with his team to align vision, priorities, and execution.
You will collaborate extensively across all JPMC lines of business (LOBs) and cross-functional teams-including Product Management and Technology/Engineering-to architect a centralized approach to foundational content and assets, design metadata and taxonomy standards, and implement AI-enabled processes that enhance re-use, compliance, and speed to market.
You thrive in ambiguity and high-pressure environments, bringing creative solutions to complex problems within a cross-matrix organization.
Job Responsibilities
* Own the AI-driven foundational content and DAM strategy, including capability design, operating model, and governance for metadata, taxonomy, rights management, versioning, archival, compliance, and discoverability.
* Define AI architecture patterns for DAM and content operations, such as embeddings and vector search, OCR/computer vision, NLP/LLM pipelines, retrieval-augmented generation (RAG), and content safety guardrails.
* Establish new capabilities and centralized content ecosystem practices, including content fragment architecture and reusable component libraries.
* Lead end-to-end execution from conception to governance, ensuring alignment with business outcomes, dependencies, and stakeholder needs.
* Collaborate with Product and Technology teams to translate business needs into scalable, integrated AI solutions across martech and creative ecosystems.
* Build data foundations and feedback loops for AI quality, including labeled metadata standards, human-in-the-loop review, evaluation metrics, and model monitoring.
* Lead cross-functional squads to define problem statements, opportunity goals, baseline data, measures of success, and business requirements across all JPMC LOBs.
* Facilitate ideation and alignment across matrixed stakeholders to converge on a single, prioritized approach for complex programs.
* Ensure strong communication and coordination through project updates and executive summaries, influencing stakeholders at all levels.
* Drive enterprise change management and adoption through training, playbooks, communities of practice, and ongoing enablement for marketer self-service.
Required qualifications, capabilities, and skills
* 10+ y...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:03
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Join our Business Banking Marketing Analytics team and help shape the future of digital marketing through data-driven insights.
As a Quant Analytics Associate Senior, you will collaborate with talented professionals and senior stakeholders to optimize marketing investments and drive business growth.
We offer a dynamic environment focused on innovation, career development, and continuous learning.
Your expertise will enable us to deliver actionable solutions and foster a culture of high performance.
Be part of a team where your skills and ideas make a real impact.
As a Quant Analytics Associate Senior in the Business Banking Marketing Analytics team, you will deliver efficient, data-driven solutions to improve digital marketing performance across web and mobile channels.
You will work closely with stakeholders to define business needs, analyze campaign effectiveness, and provide actionable insights.
Your role will involve managing large datasets, developing interactive dashboards, and automating analytics processes.
You will help drive informed decision-making and support a culture of innovation and continuous improvement.
Your work will directly influence.
The Business Banking Marketing Analytics team is dedicated to leveraging data to inform marketing strategies and optimize investments.
You will collaborate with cross-functional teams, mentor team members, and contribute to talent development.
Your responsibilities include managing analytics platforms, conducting market research, and designing A/B tests to evaluate marketing tactics.
We value strong communication skills and the ability to translate complex analytics into clear recommendations.
This is an exciting opportunity to join a high-performing team in a leading financial institution.
Job responsibilities
* Collaborate with stakeholders to define business needs and deliver data-driven solutions for digital marketing performance
* Monitor, analyze, and optimize digital marketing campaigns across web and mobile channels
* Gather, synthesize, and report data from multiple analytics platforms to provide actionable insights
* Implement and manage tracking and analytics using tag management systems, maintaining documentation for solutions
* Conduct market and competitor research to inform digital marketing strategies
* Design and analyze A/B tests to evaluate marketing tactics and recommend optimizations
* Write and optimize SQL queries and stored procedures for data extraction and analysis
* Develop and maintain interactive dashboards and reports using data visualization tools
* Organize and label reporting elements, enhance ad-hoc reporting capabilities for broad user communities
* Mentor and coach team members, support talent onboarding and development
* Foster a culture of high performance and innovation
Required qualifications, capabilities, and skills
* Bachelor's or Master's degree in a quantitative discipline (business, f...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:03
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking - Risk Technology Portfolio team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Design and develop large-scale solutions or platforms using Cloud services (i.e.
AWS) in alignment with the firm wide strategies and security controls
* Deploy and enable cloud based solutions at firm level, supporting complex analytics and day to day business operations
* Migrate legacy an big data applications at Cloud native applications with zero downtime
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Develop solutions or tools to monitor, provision components for automation or the processes, services, and reports
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Leverage your strong operational skills to develop impactful recommendations on upstream product, processes, or policy improvements that will optimize the user experience
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training and certification on software engineering concepts and 5+ years applied experience.
In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Good knowledge of Machine Learning modelling as an engineer
* Advanced in one or more programming language(s) and framework(s) (i.e., Python, Java, Big Data, Data pipeline, Machine Learning, etc.)
* Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Advanced knowledge of application, data, and infrastructu...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:02
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Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies.
Elevate your career with opportunities for growth and collaboration in a dynamic team environment.
Join us to make a significant impact on our operations and safeguard our firm's integrity.
As a Control Manager within JPMorganChase, you will lead the charge in identifying and mitigating compliance and operational risks.
Your role is crucial in enhancing our control environment through innovative solutions and advanced data analysis.
We value a culture of continuous improvement and collaboration, where your skills in stakeholder management and cybersecurity will thrive.
Job responsibilities
* Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
* Utilize advanced data and tech literacy skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment.
* Oversee the implementation of anti-fraud and cybersecurity measures, ensuring the protection of our operations and safeguarding against potential risks.
* Manage a diverse team, fostering a culture of continuous improvement and operational excellence, and ensuring alignment with operational policies and precedents.
* Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.
Required qualifications, capabilities, and skills
* Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to seven or more years of experience.
* Capability to implement anti-fraud strategies and cybersecurity measures to safeguard business operations, ensuring robust control environments.
* Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends.
* Expertise in leading diverse teams, fostering a culture of continuous improvement, and aligning team performance with operational policies and precedents.
* Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes.
* Strong project management skills and a commitment to operational excellence.
Preferred qualifications, capabilities, and skills
* Capability to leverage AI/ML technology in risk management and utilize automation to streamline processes and enhance operational efficiency.
* Advanced digital literacy for the effective use of digital tools and technologies, coupled with solid market product knowledge to navigate the financial services landscape.
* Excellent influence skills for engaging stakeholders and driving organizational c...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:02
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Transform data into business insights and drive innovation in Payments Transformation business, enhancing customer experiences and shaping the future of financial services.
As a Data Scientist Lead, Vice President on the Payments Instrumentation and Metrics Analytics team, you will be at the forefront of developing data solutions that drive business impact.
You will play a pivotal role in ensuring data-driven analysis and automated reporting, shape group strategy, assess opportunities, and measure progress against key objectives.
This role is a mix of data science, consulting (problem solving, thought leadership, client management), and product management across the development and implement lifecycle for product analytics solutions.
Overall, this role presents an opportunity to apply analytics and strategy skills to a broad range of challenges, learn about financial services lines of business and products (e.g., payments, banking, and digital), gain exposure to cutting edge technologies (e.g.
Databricks, Snowflake, Streamlit, ThoughtSpot, Sigma ,Python, Alteryx and Tableau) and methods, and communicate insights to a wide range of stakeholders and leadership audiences.
The Payments Instrumentation and Metrics team, works with top providers of payment, fraud management, and data security solutions, supporting transactions in over 130 currencies.
The Payments I&M team, comprised of data scientists, design strategists, and business leaders, crafts data products that transform business operations.
Be part of a team that impacts thousands of clients globally and promotes significant change within J.P.
Morgan.
Job responsibilities
* Automating analyses into dashboards and analytics products used across Payments Transformation product teams and senior-level management reporting to enhance the customer experience at scale
* Conducting quantitative analysis to identify strategic, actionable opportunities for the Payments Transformation Product business
* Working with large data sets to conduct analyses that include scoping, gathering, wrangling, and visualization
* Supporting the prototyping of machine learning algorithms, communicating analytical results to various audiences, and assessing new data sources and techniques
* Adhering to standards of excellence of the team by demonstrating professional expertise, strong work ethic, integrity, and professional behavior
* Develop and implement data analyses, data collection systems and other strategies that optimize statistical efficiency and quality.
* Extract and understand data to form an opinion on how to best help our clients and derive relevant insights.
* Resolve issues and remove barriers that hinder analytics initiatives.
* Create metrics to measure the impact and effectiveness of investments in new products or enhancements of existing products.
* Deliver tactical and strategic product and market insights through analytics, reporting and state o...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:02
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Cedar Rapids, US-IA
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:01
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Cedar Rapids, US-IA
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:01
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We're seeking a highly innovative AI transformation leader for content and creatives.
Your mission is to modernize and automate end-to-end content production across all channels-examples include paid media, owned channel ads, and email-by embedding JPMC Responsible AI into every stage from brief to activation.
You will own the program strategy and roadmap, drive pragmatic use case prioritization, and operate a hybrid hub-and-spoke model with LOB champions to scale marketer self-service using AI tools and templates (e.g., GenStudio, Express for personalization).
As an AI Content Transformation Lead on the Marketing Transformation team, you will lead innovation sprints and rapid prototyping to incubate 0-to-1 capabilities and scale proven pilots.
Partnering closely with Product and Technology, you'll align solutions with our martech stack (DAM, CMS, marketing automation, ad platforms) while leveraging foundational assets, metadata, and standards in collaboration with the Foundational Content Transformation team.
You will define AI evaluation frameworks (including red-teaming, human-in-the-loop, and online/offline testing), establish quality and risk metrics (precision/recall, content safety scores), and implement controls, fallback paths, and auditability aligned to JPMC Responsible AI.
You will report to the Head of AI and Content Transformation for JPMC Marketing.
You should thrive in a high-pressure environment, influence across a cross-matrix organization, and translate complex AI concepts into clear business value.
Job Responsibilities
* Own the AI-driven content production strategy and roadmap from brief to activation across all channels.
* Prioritize use cases using a scoring model; plan pilots, scale-up, and drive continuous improvement.
* Design and run a hybrid hub-and-spoke operating model with LOB champions, roles, workflows, and guardrails.
* Enable marketer self-service with AI tools and templates; standardize prompts and best practices.
* Lead innovation sprints and rapid prototyping; scale successful pilots into enterprise AI solutions.
* Embed Responsible AI in workflows, ensuring safety, privacy, bias testing, transparency, and auditability.
* Establish AI evaluation frameworks, including testing, red-teaming, hallucination mitigation, and human review.
* Define and monitor AI quality and risk metrics; implement controls, fallback paths, and regular reviews.
* Lead vendor and consultant engagements, overseeing solution evaluation, delivery governance, and performance.
* Partner with Product and Technology to align solutions with DAM, CMS, and martech platforms.
* Orchestrate end-to-end production workflows, automate steps, and ensure compliance, quality, and consistency.
Required qualifications, capabilities, and skills
* 10+ years in content operations, transformation, or program leadership within marketing or martech, with proven enterprise delivery.
* Highly...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:01
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Ready to transform data into impactful insights? Join us as a Quantitative Analytics Associate and make your mark with our dynamic team! Dive into data analysis, support diverse Lines of Businesses such as Auto Finance and Business Banking and drive strategic decision while advancing your career.
With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As a Quantitative Analytics Associate- Remediations & Corrections in Regulatory Operations, you will be crucial in identifying, classifying, and resolving customer impacts stemming from business process or operational disruptions at JPMorganChase.
You will address affected customers by recalculating and crediting finance charges, fees, and processing account adjustments to rectify account issues and to succeed, you must be highly motivated, analytical, detail-oriented, and an outstanding problem solver who takes pride in managing customer issues comprehensively and delivering exceptional service.
Job responsibilities
* Collaborate with key stakeholders across the firm to understand case contexts and translate high-level requirements into detailed analytic steps.
* Query databases and manipulate data to identify correction populations, analyze financials, and create execution files using account, customer, and transaction-level data.
* Ensure accuracy in analytics by maintaining attention to detail and supporting the independent validation team with case requirements and code review.
* Automate repetitive analytics steps across cases using SAS macros and other relevant tools.
* Develop and apply analytics skills to deliver best-in-class solutions for customer issue treatment.
Required qualifications, capabilities, and skills
* Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields)
* Strong analytical and problem-solving skills with demonstrated ability to manage complex customer issues.
* Proficiency in data analysis tools and techniques (e.g., SAS, SQL, Python, R).
* Excellent attention to detail and commitment to accuracy.
* Ability to communicate complex findings clearly to both technical and non-technical stakeholders.
* Experience working in a fast-paced, deadline-driven environment with ability to work collaboratively across multiple teams and lines of business.
* High level of motivation and initiative with strong organizational and time management skills, and commitment to delivering exceptional customer service.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of every...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:01
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate onthe Chase Digital Assistant Team,you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
The Chase Digital Assistant (CDA) team is seeking a Senior Associate Conversation Designer to contribute to AI innovation and help shape the future of customer interaction through conversational AI.
This role supports the design of our in-app virtual assistant, a key touchpoint for customers navigating their financial lives.
This position is ideal for a designer with experience in conversation design and a solid understanding of language models (NLU and LLM).
You will play a key role in driving innovation and leveraging your expertise in language models to inform our broader strategy for working with LLMs.
The successful candidate will engage cross-functional stakeholders, advocate for user-centered design through compelling storytelling and excel at translating design vision into solid deliverables.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Design conversational flows for AI driven tools, including chatbots and IVRs, while advancing NLU and LLM experiences across products and drive strategic alignment with AI/ML initiatives and company goals
* Leverage expertise in language models to contribute to the broader CxD strategy, including how design processes will evolve when building with LLMs
* Articulate design rationale and decisions with clarity and impact through engaging storytelling, comprehensive documentation, and persuasive presentations, ensuring alignment and understanding among stakeholders
* Collaborate with ML(Machine Learning) teams to train and refine NLU models and LLMs based on conversational design principles and industry best practices
* Work closely with cross-functional teams, including data scientists, engineers, product managers, and UX designersenhancing product innovation and delivery
* Stay abreast of industry trends and emerging technologies in conversational AI,leveragingthis knowledge to drive innovation and...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-09 07:21:00
