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Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience.
Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
- High School Diploma or GED
- Basic computer skills
- Excellent administrative, communication, and organizational skill with high attention to detail
- Basic math skills (i.e., counting, addition, and subtraction)
- Ability to work cooperatively in a fast-paced, team-based environment
- Excellent customer service, organizational, and task-management skills
Desired
- Any previous experience in retail, customer service, or healthcare
- Knowledge of infection control practices- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation
- Greet any customers or potential patients while in the front area or near the clinic
- Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection
- Answer questions, following HIPAA guidelines while in the front area.
Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)
- Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow
- Complete the registration process, placing the patient under the respective scheduler book for the provider on duty
- Verify the patient or responsible party's identity using a government-issued source
- Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR
- Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR
- Scanning all appropriate documents or alert the provider if they need to complete the scanning
- Escort the patient to the exam room and determine the patient's chief complaint
- Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies
- Continue to process the patients in the waiting following appropriate clinic flow
- Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods
- Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy
- Participate in and prepare for off-site events as...
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Type: Permanent Location: Hilliard, US-OH
Salary / Rate: 16.7
Posted: 2026-04-16 07:47:50
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Job Description
Bring your engineering expertise to a role where you can shape modern, reliable platforms and help teams deliver high-quality software at scale.
You'll work with talented technologists, partner across functions, and have the opportunity to influence how we build, test, and operate enterprise systems that support critical customer journeys.
As a Senior Lead Software Engineer at JPMorganChase within Consumer and Community Banking, you provide technical leadership across multiple teams, anticipate dependencies across partner functions, and influence technical direction to improve operational efficiency, reliability, and delivery outcomes.
Job responsibilities
* Provide technical leadership, direction, and coaching for multiple teams of software engineers delivering basic to moderately complex work
* Provide architectural oversight for Java-based enterprise platforms with a focus on performance, reliability, and operability
* Partner with product, engineering, operations, and risk stakeholders to align on priorities, outcomes, and delivery plans
* Identify delivery risks, remove blockers, and escalate issues when needed to keep work progressing effectively
* Guide teams in building and evolving automated testing strategies, including scalable test frameworks
* Influence technical design decisions and engineering standards to improve software quality and platform stability
* Contribute input to leadership on technical considerations and approaches that improve operational efficiency and team effectiveness
* Support hiring, development, and recognition practices that help grow strong engineering talent
Required qualifications, capabilities and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience .
In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Ability to guide and coach teams on approaches to achieve goals aligned to strategic initiatives
* Experience hiring, developing, and recognizing engineering talent
* Practical cloud-native experience with Amazon Web Services (AWS) cloud computing platforms
* Strong understanding of agile delivery practices, continuous integration and continuous delivery, application resiliency, and security fundamentals
* Strong knowledge of automated testing strategies, including implementation of scalable test frameworks
* Bachelor's degree (or equivalent experience) in Computer Science, Engineering, Mathematics, or a related field
Preferred qualifications, capabilities and skills
* Experience in the financial services industry
* Experience with modern front-end frameworks such as Angular or React
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:43
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Payments Trust & Safety, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
* Experience developing and managing product documentation leveraging tools such as Word, PowerPoint, Excel, Visio etc.
* Prior experience working in a highly matrixed, complex organization
* Proficient understanding of e-Commerce and Corporate business models (e.g.
B2B, B2C, B2B2C)
* Familiarity with the credit card processing lifecycle, Fraud prevention, and AI/ML strategies
* Exceptional strong presentation and communication skills
* Ability to support execution on the Go-to-Market strategy
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may re...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:39
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Do you have effective and professional communication with strong attention to detail, organizational, and time management skills? This is the team for you.
As an Account Maintenance Specialist within the InstaMed team at JPMorgan Chase, you will be responsible for processing change requests to existing clients while upholding the data integrity of the InstaMed client database and ensuring requests are completed by authorized parties.
Success in this role requires strong attention to detail, disciplined follow-up, and the ability to make accurate judgement calls.
You will master necessary standard operating procedures to accurately and effectively complete change requests, identify and resolve issues, and escalate as needed.
Effective communication and teamwork is essential.
Job responsibilities
* Process updates to existing accounts efficiently and accurately.
* Perform due diligence and adhere to internal standards to prevent fraud and ensure compliance of anti-money laundering policies.
* Manage multiple work queues of change requests, prioritizing as needed to deliver an exceptional customer experience.
* Communicate requirements, updates, and timelines clearly and professionally both to internal and external stakeholders, fostering positive relationships.
* Collaborate with internal team members to ensure all requirements are met and errors are minimized.
* Investigate and resolve open issues using available resources (e.g., Support Tool, Salesforce).
* Develop expertise in departmental procedures, maintain compliance with business requirements, and perform any other duties as assigned.
Required qualifications, capabilities and skills
* Proficiency with computer, typing, and Microsoft Office products; easily able to learn new software/programs.
* Effective and professional communication.
* Strong attention to detail, organizational, and time management skills.
* Resourceful analytic thinking.
* Sound judgment required.
Preferred qualifications, capabilities and skills
* Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial.
Schedule: Monday - Friday, 8:30am-5:00pm
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individu...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Berea, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:33
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DESCRIPTION:
Duties: Collaborate with product managers and business stakeholders to understand data requirements and provide analytical support for modernizing the bank's deposits infrastructure.
Pinpoint critical risk indicators, craft strategic metrics and reports, and identify new analytical areas to enhance business and product strategies.
Discover, assess, and utilize internal data sources to conduct analysis and extract insights.
Conduct descriptive and exploratory analysis on large datasets from multiple sources.
Develop compelling narratives, data visualizations, and automated dashboards to communicate findings and recommendations.
Deliver ad- hoc data requests involving complex business cases from multiple stakeholders.
Engage in the end-to-end project lifecycle, including requirement gathering, data discovery, solution design, testing, and maintenance.
Evaluate tools and technologies for designing solutions and creating ETL processes for processing large datasets.
Translate technical concepts into insights for non-technical stakeholders by creating metrics and leveraging statistical analysis for decision-making.
Identify opportunities with AI and Large Language Models to improve processes.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Data Science, Data Analytics, Computer Science, Statistics, Mathematics, Information Systems or related field of study plus 5 years of experience in the job offered or as Quant Analytics, Business Intelligence Engineer, Automation Test Analyst, Technology Analyst, or related occupation.
The employer will alternatively accept a Master's degree in Computer Engineering, Data Science, Data Analytics, Computer Science, Statistics, Mathematics, Information Systems or related field of study plus 3 years of experience in the job offered or as Quant Analytics, Business Intelligence Engineer, Automation Test Analyst, Technology Analyst, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: Wrangling, cleaning, organizing, aggregating, transformation and enriching large and unstructured data; Designing and developing interactive Excel or PPT reports with advanced functions including VLOOKUP, index match, data analysis add-ons, pivots, VBA, and VBScript; Executing data quality and validation checks and delivering analytical reports aligned with business objectives; Translating technical concepts to product managers, user design researchers, and software engineers, and perform descriptive and inferential statistical analysis on large datasets; Performing data manipulation, data structuring, data design flow, query optimization, CTE, Windows functions, and automating and optimizing business processes using SQL and Python; Performing data extraction and transformation, analyzing datasets, and building data pipelines using relational databases such AWS Redshift, Oracle, or Snowflake; Providing analytic...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:32
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DESCRIPTION:
Duties: Design, develop, and implement software solutions that align with the firm's standards to address business needs.
Tackle complex business challenges using innovative engineering practices to enhance security, stability, and modernization.
Create and maintain detailed technical documentation and design specifications for software components.
Conduct thorough code reviews to ensure compliance with best practices, coding standards, and architectural guidelines.
Perform testing, debugging, and validation to ensure high-quality software delivery.
Adhere to organizational deployment and release processes to ensure efficient and streamlined software deployment.
Collaborate with deployment teams to facilitate smooth application releases and provide post-deployment support.
Identify, troubleshoot, and resolve application-related issues to maintain system reliability and performance.
Support database activities, including data validation, maintenance, and reporting, to ensure data accuracy and integrity.
Analyze application logs and metrics to identify root causes of issues and implement corrective actions.
Work with cross-functional teams to deliver software solutions that meet both business and technical requirements.
Actively engage in all aspects of the Software Development Lifecycle (SDLC), collaborate with stakeholders, identify areas for improvement, and contribute to process and software enhancements.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, Information Technology, or related field of study plus 3 years (36 months) of experience in the job offered or as Software Engineer, Java Backend Developer, Software Developer, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: Using Java, Spring, Hibernate, and SQL to write enterprise software application code to handle large-scale data processing enterprise; Utilizing object-oriented and functional programming to develop applications based on business requirements; Applying Spring Application Framework principles, including Inversion of Control and Aspect-Oriented Programming, to design and develop modules that ensure applications are secure, stable, and scalable; Using Spring MVC and Java Server Pages (JSP) technologies to enhance user interface module of the application; Designing and developing REST APIs to meet backend requirements for applications; Applying Spring Data and Jakarta Persistence API to develop data access modules for the application; Utilizing Spring Security with OAuth 2.0 to secure applications; Using Agile methodology to collaborate in an Agile software development environment; Using IntelliJ and Postman tools to develop, debug, and test application code; Using JUnit and Mockito to write unit and integration tests, automating testing as part of CI/CD processes to meet coverage standards; Usin...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:30
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Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies.
Elevate your career with opportunities for growth and collaboration in a dynamic team environment.
Join us to make a significant impact on our operations and safeguard our firm's integrity.
As a Control Manager within JPMorganChase, you will lead the charge in identifying and mitigating compliance and operational risks.
Your role is crucial in enhancing our control environment through innovative solutions and advanced data analysis.
We value a culture of continuous improvement and collaboration, where your skills in stakeholder management and cybersecurity will thrive.
Job responsibilities
* Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
* Utilize advanced data and tech literacy skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment.
* Oversee the implementation of anti-fraud and cybersecurity measures, ensuring the protection of our operations and safeguarding against potential risks.
* Manage a diverse team, fostering a culture of continuous improvement and operational excellence, and ensuring alignment with operational policies and precedents.
* Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.
Required qualifications, capabilities, and skills
* Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to seven or more years of experience.
* Capability to implement anti-fraud strategies and cybersecurity measures to safeguard business operations, ensuring robust control environments.
* Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends.
* Expertise in leading diverse teams, fostering a culture of continuous improvement, and aligning team performance with operational policies and precedents.
* Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes.
* Strong project management skills and a commitment to operational excellence.
Preferred qualifications, capabilities, and skills
* Capability to leverage AI/ML technology in risk management and utilize automation to streamline processes and enhance operational efficiency.
* Advanced digital literacy for the effective use of digital tools and technologies, coupled with solid market product knowledge to navigate the financial services landscape.
* Excellent influence skills for engaging stakeholders and driving organizational c...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:29
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Are you ready to make an impact at the cutting edge of AI innovation?
Join our dynamic team in the Ai4Ops Acceleration (Voice and Knowledge Management) Domain, where your ideas and expertise will help shape the future of intelligent products.
We value diversity, collaboration, and a growth mindset, and are committed to creating an inclusive environment where everyone can thrive.
If you are passionate about leveraging technology to deliver meaningful solutions and exceptional customer experiences, we encourage you to explore this exciting opportunity.
Role Overview
As a Product Manager in the Ai4Ops Acceleration Domain, you will:
* Innovate new AI-driven product offerings and lead the end-to-end product life cycle.
* Act as the voice of the customer, implementing domain solutions that provide customer value.
* Guide successful product launches, gather crucial feedback, and ensure top-tier client experiences.
* Collaborate closely with cross-functional teams-including data scientists, engineers, and AI Annotation specialists-to deliver high-quality products that exceed customer expectations.
* Commit to scalability, resiliency, and stability in all product initiatives.
Job Responsibilities
Drive Strategy & Prioritization
* Develop a product strategy and vision leveraging AI technologies to deliver value to customers.
* Collaborate across the product ecosystem to define strategic direction, set priorities, and execute initiatives aligned with business goals and AI advancements.
* Inform and review priorities, manage requests, make critical decisions, communicate updates, and escalate issues as needed.
* Build awareness of dependencies and cross-functional impacts to enable efficient decision-making.
* Oversee portfolio planning, dependency management, logistical coordination, and escalation processes.
Product Management & AI Innovation
* Manage discovery efforts and market research to uncover customer solutions and integrate AI capabilities into the product roadmap.
* Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition, with a focus on AI features and enhancements.
* Build frameworks and track key success metrics such as cost, feature/functionality, risk posture, reliability, and AI performance indicators.
* Guide successful product launches, gather feedback, and ensure top-tier client experiences, especially for AI-powered features.
Oversight, Monitoring & Optimization
* Provide thought leadership to partners and drive adoption of best-in-class planning processes.
* Coordinate preparation, logistics, and material development for quarterly planning sessions with key stakeholders.
Required Qualifications, Capabilities, and Skills
* 5+ years of experience or equivalent expertise in product management, program management, or a relevant domain area, ideally with exposure to AI or machine learning technologies.
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:19
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Job Responsibilities:
* Define and own the roadmap for the product line; establish and communicate the vision and strategy for the product/platform.
* Lead the conceptualization, design, and delivery of technical products, including APIs, data models, and data processing pipelines.
* Oversee the creation of detailed product requirements and user stories, ensuring business needs are translated into robust technical solutions.
* Partner with Technology, Design, and Analytics leadership to drive product development and ensure cross-functional alignment.
* Drive the design and implementation of robust Settlement and Reconciliation platforms, services, and data pipelines to ensure accuracy and reliability in payment processing and reporting.
* Manage product backlog creation and grooming; support agile product delivery, launch and go-to-market, production support, issue and defect resolution, and prioritization.
* Navigate and lead within a large, complex organization-driving clarity through ambiguity, structuring problems, and aligning multiple teams toward common goals.
* Build and maintain strong executive stakeholder relationships across business, technology, risk, controls, legal, and compliance teams; facilitate effective communication and collaboration at all levels.
* Monitor product performance against goals, identify and scope implementation paths for enhancements, and create remediation plans when needed.
* Foster a culture of innovation, learning, and collaboration within the team and across the organization.
* Ensure a strong risk and controls environment in partnership with cross-functional teams.
* Lead and develop a high-performing product team; set clear goals, provide coaching and feedback, manage performance, and grow talent.
Required qualifications, capabilities, and skills:
* 7+ years of experience in product management, with a focus on technical products (APIs, databases, data processing, or similar).
* Deep experience in the financial technology or payments industry, with a strong understanding of payment flows, digital wallets, and money movement.
* Proven track record of driving change and delivering results within large, highly matrixed organizations; adept at navigating ambiguity and structuring complex problems.
* Exceptional stakeholder management and collaboration skills; able to influence and align cross-functional and executive teams.
* Demonstrated leadership in building scalable platforms and driving customer-centric innovation.
* Outstanding verbal and written communication skills, with experience presenting to senior leadership.
* Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies.
* Experience managing risk and controls at scale.
* Experience as a people manager leading product managers and/or cross-functional teams.
* Bachelor's or Master's ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:18
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for all customer accounts.
Your responsibilities include handling document transactions, which may involve moderately complex tasks within a structured and supervised environment.
You will be tasked with extracting checks and remittances from envelopes, inputting data into systems, and maintaining the highest standards of production and accuracy.
Your critical thinking and problem-solving skills are essential for success in this role.
Job responsibilities
* Process and clear transactions, adhering to established routines and procedures, ensuring accuracy and timeliness.
* Handle customer inquiries and requests related to account balances and transactions, providing a positive customer experience at all touchpoints
* Escalate non-routine issues to senior team members, applying common sense and experience of similar situations to identify potential solutions.
* Contribute to innovation efforts by applying knowledge of artificial intelligence and automation to optimize transaction processes.
* Maintain up-to-date knowledge of market products and industry regulations, using this knowledge to ensure compliance in all transaction activities.
Required qualifications, capabilities, and skills
* Baseline knowledge of transaction management processes, including processing, clearing, servicing, researching, and settling transactions.
* Demonstrated ability to handle customer inquiries and requests, with a focus on providing a positive customer experience.
* Experience with escalating non-routine issues, applying common sense and experience of similar situations to identify potential solutions.
* Developing proficiency in artificial intelligence and automation, with experience applying these technologies to optimize transaction processes.
* Familiarity with market products and industry regulations, with the ability to apply this knowledge to ensure compliance in transaction activities.
* High school diploma or GED required.
* Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.
Preferred qualifications, skills, and capabilities
* Familiarity or developing knowledge of automation and process optimization tools or technologies.
Schedule: Monday- Friday 7am-330pm
Additional hours and/or mandatory overtime may be required during peak volume periods and based on other business needs.
Security Clearance Requirement:
Government Security Clearance, including Public Trust clearance, will be required for this position.
As a condition of emplo...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:17
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:15
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Join a dynamic team leading the way in ATM reliability, where your expertise will help keep 15,000 ATMs running smoothly nationwide and ensure millions of customers have reliable access to their funds every day.
Be the critical link between fast-paced problem solving and exceptional client service in a role that makes a real impact!
As a Transaction Analyst in the ATM Monitoring Group, you will be responsible for overseeing and managing issues across a nationwide network of 15,000 ATMs, ensuring prompt resolution of network, hardware, software, supply, access, and facilities concerns.
This role requires close collaboration with internal teams and external partners, proactive problem-solving, and clear communication to deliver exceptional operational support and maintain high standards of ATM service reliability.
You will utilize multiple systems and product expertise to resolve complex inquiries, escalate concerns as needed, and contribute to ongoing process improvements.
Job responsibilities:
* Monitor ATM incidents to ensure timely resolution and accurate documentation.
* Research ATM performance and health to proactively identify and resolve failures.
* Request or escalate vendor service and cash replenishment as needed.
* Analyze issues using multiple systems to determine root causes and solutions.
* Escalate concerns to appropriate teams or vendor partners for rapid resolution.
* Communicate effectively with internal teams and external partners to coordinate issue resolution.
* Exercise independent decision-making to resolve issues and support team members.
* Identify and report risk trends and patterns to management or partners.
* Participate in ongoing service and process education to maintain operational excellence.
* Provide feedback and suggestions for continuous process improvement.
* Demonstrate shared values and foster a positive, collaborative work environment.
Required qualifications, capabilities, and skills:
* Demonstrated excellent verbal and written communication skills
* Proven ability to work effectively in a fast-paced environment
* Strong problem-solving and independent decision-making abilities
* Flexible and adaptable to changing business needs
* Self-starter with a proactive approach to tasks
* Team-oriented with a willingness to learn from peers
* Ability to follow complex methods and procedures accurately
* Strong organizational skills and ability to manage multiple tasks simultaneously
* Proficiency in Microsoft Office applications
* Ability to quickly engage and build relationships with internal and external partners
Preferred qualifications, capabilities, and skills:
* Technical qualifications or skills related to ATM operations
* Prior training or coaching experience
* Strong prioritization and time management skills
* Ability to communicate effectively across all levels of leadership
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:11
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a motivated Product Manager, VP within the Compensation & Pay Intelligence product team you will help develop and refine our product strategy to deliver competitive compensation strategies that attract and retain talent.
The team focuses on pay transparency, structures, and capabilities supporting recruiting and compensation processes.
You will prioritize and implement new product ideas to enhance employee and manager experiences, ensuring value realization and positive outcomes.
Additionally, you will monitor industry trends to identify opportunities and suggest strategies for business growth.
You'll operate within Employee Experience Product Organization within HR to translate strategy into outcome-based roadmaps for a defined sub-domain, balancing delivery velocity, quality, risk, and stakeholder satisfaction.
You combine strong product management skills, analytical rigor, and structured problem solving with a passion for creating intuitive, scalable experiences for employees, managers, HR partners, and senior leaders across the firm.
Key Responsibilities:
* Strategize and Planning
+ Manage and deliver on major workstreams and execution plans for a portfolio of capabilities within the compensation and pay intelligence domain, with measurable targets and risk management.
Monitor market trends and conduct competitive analysis to identify opportunities across the compensation and pay intelligence global landscape
* Execute and Lifecycle Excellence
+ Lead end-to-end lifecycle activities across discovery, requirements, solution design, delivery, and value realization, driving reusability, reliability, and cost-effectiveness.
Gather and analyze user feedback alongside internal and market data to drive continuous improvement in the compensation and pay intelligence domain
* Collaborate Leadership and Governance
+ Partner with business, technology, product, data, design, legal, regulatory, and operations to design, build, and launch tools, frameworks, and platforms that enable key functions across the compensation and pay intelligence space.
+ Set clear goals and OKRs; proactively identify risks and mitigation strategies; own product performance and invest in enhancements to meet objectives.
Communicate vision, strategy, and progress to stakeholders at all levels; operate effectively in a complex, rapidly changing, and regulated environment.
* Innovate and AI
+ Introduce AI-enabled solutions that improve employee, manager, and HR experiences, driving efficiency and reducing operational risk.
* Focus Areas
+ Global pay transparency, pay intelligence and insights, pay and compensation capabiliti...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:10
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Merchant Services Reporting Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develop and communicate a clear product vision and strategy for Merchant Services Reporting Solutions.
* Gather and prioritize product requirements, ensuring our solutions align with client needs and expectations.
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Define and manage the product roadmap, ensuring alignment with company goals and customer needs.
* Conduct competitive analysis and market research to identify trends and opportunities for product differentiation.
* Monitor product performance and user feedback to drive continuous improvement and innovation.
* Develop and deliver product training and documentation to ensure successful adoption and utilization of reporting tools.
* Drive commercialization and monetization of products
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Bachelor's degree in Business, Computer Science, or a related field
* 3+ years of experience in product management.
* Proven track record of successfully launching and managing software products.
* Excellent analytical, problem-solving, and decision-making skills.
* Strong co...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:06
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Are you a skilled data professional with a passion for transforming raw data into actionable insights and a proven track record of learning and implementing new technologies? The Finance Data & Insights Team is an agile product team responsible for the development, production, and transformation of financial data and reporting across Consumer and Community Banking (CCB).
Our vision is to enhance the lives of our people and increase the firm's value by leveraging data and advanced tools to analyze information, generate insights, save time, improve processes and controls, and lead the organization in developing future-ready skills.
As an Analytical Solutions Manager, you will lead the design, delivery, and adoption of analytical solutions that turn financial data from across multiple lines of businesses into actionable insights.
Partner with senior leaders to prioritize high-impact use cases, modernize data pipelines, and scale self-service analytics.
Own outcomes across solution strategy, development, controls, automation, and user enablement.
Job Responsibilities
* Align with senior leaders and internal stakeholders to turn business goals into clear analytical solutions and roadmaps.
* Prioritize a backlog to maximize value, reduce cycle time, and improve decisions.
* Create and maintain reports, simple tools that help people make decisions, and data connections; produce analysis that can be reused.
* Build reliable data pipelines: clean, model, and optimize queries on large financial data.
* Automate manual work (ad hoc queries, quality checks, recurring reports) with tools like Alteryx and Python.
* Enforce strong controls: testing, lineage, reproducibility, and documented data/visual accuracy.
* Partner with Technology to operationalize solutions, strengthen controls, and transition support.
* Scale enablement with documentation, training, and short how-to videos to drive adoption.
* Measure adoption and user satisfaction, then iterate to reduce time to insight.
Required qualifications, capabilities, and skills :
* Bachelor's degree in MIS, Computer Science, Mathematics, Engineering, Statistics, Finance, or related field.
* 5+ years delivering analytical solutions in financial services; proven track record turning raw data into insights.
* Cloud data platforms: AWS, Databricks, Snowflake; big-data query tools (Hive, SQL, Python).
* Expert at business intelligence and data wrangling: Tableau (advanced), Alteryx/SAS/Python for pipelines and Quality Control (QC).
* Strong SQL across relational/big-data systems; skilled at optimizing complex queries and large-scale summaries.
* Experience in reporting development, testing, and objective analysis from imperfect/disparate data sources.
* Ability to align analytics with business context, uncover opportunities, and influence senior stakeholders.
* Excellent communication and storytelling skills across technical ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:05
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In Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As the Sales Strategy Support Manager, within Home Lending you will facilitate the growth of Home Lending sales and profitability.
You will create strategies, build relationships, and execute programs to promote a competitive advantage in the sales environment.
Job responsibilities
* Establish and maintain relationships with Consumer Bank branch personnel and other home lending stakeholders to align on strategies, share benefits, best practices, and key metrics.
* Support existing partnerships in the Consumer Bank branches that do not have a dedicated resource.
* Onboard Home Lending Advisors and administer training to help guide successful development.
* Deliver home lending expertise and end-to-end business success strategies through engagement activities that focus on skill development.
* Help support Chase's Racial Oppurtunity Commitment goals in designated branches
* Leverage programs that drive increased efficiency and effectiveness for Home Lending and Consumer Bank, including Client Central, Chase My Home.
* Support the development, delivery, and execution of pilots and programs as needed.
* Identify and assess opportunities that drive improvements for both referring partners and clients.
* Participate in product design, development, and implementation to advance the Home Lending roadmap.
Required qualifications, capabilities, and skills
* Five years of mortgage sales management experience
* Bachelor degree or equivalent work experience in related field
* Demonstrated performance with large scale projects and project management
* Proven ability to lead, coach, and mentor various professional levels
* Knowledge of Federal and State regulatory policies and procedures
* Software proficiency in Microsoft Office programs and Loan Origination Systems
* Ability to travel up to 50% within area of responsibility
Preferred qualifications, capabilities, and skills
* National business and sales development
To be eligible for this position, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this position.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged,...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:03
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Drive technologists and integration projects as Head of WXT API Integrations to make an impact.
As a Senior Director of Software Engineering at JPMorgan Chase within the Workforce Experience Technology team in Enterprise Technology, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains.
Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job Responsibilities
* Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
* Directly manages multiple areas with strategic transactional focus
* Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
* Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
* Manages multiple stakeholders, complex projects, and large cross-product collaborations
* Influences peer leaders and senior stakeholders across the business, product, and technology teams
Qualifications
* Formal training or certification on software engineering concepts and 10+ years applied experience.
In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
* Experience developing or leading large or cross-functional teams of technologists
* Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
* Experience leading complex projects supporting system design, testing, and operational stability
* Experience with hiring, developing, and recognizing talent
* Extensive practical cloud native experience
* Experience working at code level (preferred)Sr.
Software Development Manager of a team building API abstraction layers to domain systems utilized across web, mobile, desktop, and AI.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable eq...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-16 07:47:01
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Join our Paid Media Analytics team and partner with Media Center of Excellence and all Chase Lines of Business across all paid channels working closely with our Agency, Media, Publisher and LOB partners to transform data into insights and tools.
This is your opportunity to grow as a problem solver, trusted advisor, builder and innovator working to increase efficiencies, expand measurement and provide our stakeholders with the right information to make data-driven decisions.
As an Senior Associate Quant Analytics within the Consumer Community Banking Marketing and Customer Analytics team, you will partner with campaign managers, media planners, data scientists, platform partners and line of business teams to assess, optimize and plan marketing performance.
This will include a balance of reporting, data analysis, data visualization, optimization, data projection and storytelling.
Your understanding and incorporation of campaign analytics and optimization will be instrumental in the performance of marketing campaigns.
Your communication and collaboration skills will help them become a trusted advisor for key stakeholders.
You will be the analytical and optimization expert for driving improvements for campaign-performance, encompassing paid marketing channels that include social, display, video, audio, etc.
You should be self-driven and independent, motivated to establish and grow a platform to push the business forward.
Job Responsibilities
* Conduct analytical assessment of campaign performance, isolating key drivers of success aligned to business goals
* Establish and track campaign performance KPIs, communicating findings to senior marketing partners to improve strategy
* Aggregate data across platforms and sources to assemble a complete campaign view
* Lead performance review calls with multiple stakeholders
* Forecast business KPIs and report progress against goals
* Partner with analytics and media teams to engineer test designs that measure the efficacy of our media execution
* Collaborate with media and execution teams by using data-driven learnings to advise on strategic media plans
* Define tracking, tagging and measurement requirements of campaigns & tests
* Work as a trusted advisor to stakeholders, including the Line of Business, media planning, media buying and audience management teams
* Develop relationships with internal and external stakeholders and earn their trust to challenge the status quo together by telling stories through data both visually and verbally
Required qualifications, capabilities, and skills :
* 2+ years of experience in analytics with a Bachelor's Degree in a quantitative or marketing discipline
* Proven track record of problem-solving using data
* Proficiency in Excel and PowerPoint
* Ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data
* Self-starter wit...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-16 07:46:56
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Firmwide Control Management (CM) ensures a robust control environment across the organization.
We are seeking a new team member to support the execution of the Firmwide Compliance Risk Assessment (CRA).
This high-profile role involves assessing key compliance risks across the firm and ensuring consistency in approach.
Excellent communication and collaboration skills are required to influence a variety of stakeholders.
The role is part of the JPMorgan Chase Corporate Control Management Organization, reporting to a Firmwide Compliance Risk Assessor.
As a Firmwide Compliance Risk Assessment Vice President within the JPMorgan Chase Corporate Control Management Organization, you will play a critical role in the execution of the Compliance Risk Assessment (CRA) activities across the firm.
You will be involved in identifying and assessing key compliance risks, ensuring firmwide consistency in the implementation of the CRA standards, and contributing to a team that is accountable for the delivery and reporting of the CRAs.
This role will require excellent communication, collaboration, and partnership skills as you will be engaging with a wide variety of stakeholders, often at a senior executive level.
This is a high-profile role that offers the opportunity to make a significant impact on the firm's control environment.
Job Responsibilities:
* Support execution of the global/horizontal Compliance Risk Assessment (CRA) including the framework, methodology, and execution across the firm
* Support the identification and assessment of JPMC's compliance risks including ensuring firmwide consistency in the implementation of the CRA standards
* Participate in discussions, engage, and collaborate with the "Community of Practice" - accountable senior business executives, across lines of business, corporate functions, compliance, legal, and other coverage partners to calibrate and clearly articulate the risk levels within the firm's compliance risk framework
* Contribute to a team that is accountable for the delivery and reporting of the CRAs to the respective firmwide and LOB governance committees as well as the JPMC Board
* Support the implementation of enhancements to the CRA execution lifecycle
* Participate on critical regulatory matters and meetings as required.
Support management of Internal Audit and Compliance exams related to the CRA and implementation of related issue response.
* Manage (1st Line of Defense) ad hoc risk and control analysis and report into key senior control managers leading the CRAs
* Develop stakeholder relationships related to Control Management Programs (e.g.
Office of Legal Obligations, Control and Operational Risk Evaluation) and 2nd Line Compliance and Operational Risk functions where there are significant dependencies
* Participate in and contribute to firmwide strategic initiatives to proactively enhance 1st line risk management through transformation, operating model assessment,...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-16 07:46:55
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in the Transfers and External Account Management team, you will leverage your expertise in product development, strategy, and optimization to make a significant impact.
You will use user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
In this role, you will collaborate closely with cross-functional teams and play a crucial part in shaping the future of our products and ongoing success.
Job responsibilities
* Collaborate with design, engineering, and business teams to drive new product initiatives.
* Develop products and services that deliver innovative experiences and remove friction from the banking process.
* Document product requirements and communicate them to development teams for solution design and implementation.
* Define new product feature epics and user stories to ensure delivery of the product roadmap.
* Identify, assess, and record business needs, recommend priorities, and advise on options, risks, and benefits.
* Create compelling business cases and content to present concepts to senior management.
* Understand systemic dependencies between front-end, middleware, databases, and mainframes.
* Work with Quality Management to ensure requirements are testable and testing plans are complete.
* Manage day-to-day workload, monitor milestones, and mitigate risks to delivery timelines.
* Integrate data analytics, product metrics, user research, and market analysis to drive prioritization.
* Track and analyze metrics, publish reports on product performance, and identify trends and opportunities.
Required qualifications, capabilities, and skills
* 3+ years of experience in online and mobile product development.
* Strong knowledge of current digital banking trends.
* Experience gathering business requirements and working with software development methodologies .
* Ability to prioritize projects and efforts according to business needs and industry trends.
* Structured thinker with effective verbal and written communication skills.
* Demonstrated ability to manage tight delivery timelines and remain calm under pressure.
* Ability to influence people at all levels across a variety of job functions.
* Ability to build high-level mocks for concept sharing during the prototype phase.
Preferred qualifications, capabilities, and skills
* Analytical with a focus on objectives and key results.
* Solution design experience.
* Experience in financial services.
* Payments experience is a plus.
* Agile experience is a plus.
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-16 07:46:51
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Santa Barbara, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-16 07:46:49
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Join the Consumer and Community Banking (CCB) Product & Experience and Technology (PXT) organization as we continue a multi-year journey to refine our Product Operating Model, transitioning from a highly standardized, waterfall project-based operating model into a decentralized Agile model with over 100 autonomous products.
Our largest priorities impact multiple products, portfolios, and lines of business which require more consistent ways of working across the organization.
We are building a team to enable these new ways of working at scale by focusing on the adoption of necessary processes and supporting tooling solutions, in addition to leading the execution against these priorities in some cases.
As Product Operations Enablement Director - Executive Director, within the CCB Product Operations organization, you will be responsible for leading an enablement function to either teach the organization how to execute new scaled ways of working or, in some cases, lead the execution to facilitate the delivery of our largest strategic priorities.
You will be directly responsible for multiple teams of coaches and subject matter experts, each aligned to strategic priorities and portfolios.
You will be a visionary leader of character, with a proven ability to manage leaders, influence executive stakeholders, and align diverse groups toward common goals.
Additionally, you will have experience driving cultural and behavioral change at scale by introducing new ways of working, coaching large organizations through adoption, and inspiring confidence in new changes through facilitation.
You have an understanding of a strategic vision, advanced operational expertise, and a customer-centric approach to meet teams where they are operationally and guide them towards continuous improvement as they deliver the organization's strategic goals.
Job Responsibilities
* Teach large program teams how to execute Discovery, Planning, and Delivery across products and lines of business
* Drive integration and connectivity across products and portfolios, breaking down silos, and fostering collaboration across the organization
* Lead multiple teams of coaches and facilitators responsible for teaching teams new ways of working across a matrixed organization, shifting the organization from disparate ways of working to value-aligned thinking and execution
* Champion and lead adoption of enterprise-wide change initiatives, driving adoption of new PDLC best practices, processes, tools, and ways of working across all impacted teams and portfolios
* Observe and share opportunities to continuously improve operational frameworks, governance structures, and tooling solutions to optimize efficiency and effectiveness at scale
* Serve as a trusted advisor to senior and executive leadership, providing strategic insights, transparent reporting, and proactive risk management.
Communicate context, strategy, and value proposition to inspire motivation and alig...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-16 07:46:46
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This is not a portfolio management role; this is a business transformation role.
As a leader for AI Transformation & Strategic Execution, you will act as a strategic change agent, shaping and driving the firm's AI agenda across our global Operations.
You won't just track projects; you will architect a value-driven portfolio, challenging the status quo and uncovering ambitious, high-impact opportunities.
As the Executive Director in AI Transformation & Strategic Execution, you will be responsible for transforming complex data and competing priorities into compelling, data-driven narratives that drive alignment, secure buy-in, and inspire action from the firm's most senior leaders.
Adept at navigating ambiguity, you will use hypothesis-driven thinking and sophisticated analytics to bring clarity to complex business challenges, ensuring our AI investments deliver maximum strategic and financial value.
You will be the trusted advisor who connects AI capabilities to tangible business outcomes, moving critical work forward that has a firmwide impact.
Job Responsibilities
* Architect and spearhead the AI portfolio strategy, shifting from a management process to a dynamic value-creation engine focused on measurable business impact
* Translate portfolio data into powerful, data-driven narratives and actionable insights for executive leadership, focusing on ROI, strategic alignment, and business impact.
You will own executive reporting and communication on program performance and outcomes
* Proactively identify and champion high-impact, \"big bet\" AI opportunities, challenging teams to think beyond incremental improvements and pursue transformative outcomes
* Develop and deploy robust analytical frameworks and governance models to rigorously assess, prioritize, and measure the success of all AI initiatives from intake to scaling
* Cultivate and lead a high-performing team of strategic thinkers and execution experts, fostering a culture of data-driven decision-making, intellectual curiosity, and a relentless pursuit of results
* Act as an accelerator for the teams you support, proactively clearing roadblocks and resolving key escalations to ensure strategic objectives are met.
* Champion best practices in strategic planning, change management, and benefits realization across the organization
* Serve as a trusted advisor to senior executives, leveraging data-backed insights and compelling storytelling to influence key business decisions and guide the firm's AI investment strategy
* Forge strategic partnerships across all Lines of Business (LoBs), driving alignment on ambitious goals and orchestrating complex, cross-functional change initiatives to ensure successful implementation
* Masterfully communicate program strategy, performance, risks, and opportunities to stakeholders at all levels, ensuring transparency and enterprise-wide alignment
Required Qualifications, skills, and capabilities:
* 8+ ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-16 07:46:45
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Innovation Economy Venture Capital Relationship Team, Technology Coverage - Managing Director
The Venture Capital Relationship Team is a key component of the firm's overall Innovation Economy (IE) business, covering venture capital firms and partners in early and growth stage companies.
Role Summary
* Lead coverage of Technology-focused venture capital firms as a Managing Director within JPMorgan Chase's Global Banking, partnering across the Commercial & Investment Bank, Private Bank, Credit, and Global Technology to deliver the full J.P.
Morgan platform to VC firms, General Partners, and portfolio companies across the lifecycle.
* Champion a culture of innovation and client-centricity; stay current on industry trends to identify opportunities for innovation, strategic partnerships, and improved client outcomes.
* Drive operating excellence by leveraging automation and existing technical infrastructure to scale coverage and efficiency, while embracing new technologies.
Key Responsibilities
* Relationship leadership
+ Expand senior relationships with Technology-focused VC firms (GPs, firm leadership, Partners) across the US; serve as a strategic advisor on exit pathways, venture debt, and capital markets readiness for portfolio companies.
+ Mobilize internal networks and firmwide resources to deepen client relationships and deliver integrated solutions.
* Origination and advisory
+ Apply prior Technology IB expertise to identify and originate multi-product solutions: M&A advisory, equity (IPO, follow-on, convertible), debt (IG/HY/DCM), private capital and venture/growth financing.
+ Provide sector-specific strategic insights and content (valuation, market updates, precedents, comparables) across enterprise/cloud, internet/consumer tech, fintech, AI, and applied technology.
+ Demonstrate disciplined sales management: pipeline development, forecasting, and consistent attainment of revenue and origination goals.
* Cross-platform partnership
+ Orchestrate cross-sell across Investment Banking, Markets, Commercial Bank (credit, treasury, payments), and the Private Bank.
* Risk, controls, and franchise stewardship
+ Uphold regulatory, control, suitability, and reputational risk standards; ensure KYC/AML completeness; maintain strong CRM hygiene.
+ Contribute to team development, mentorship, and a disciplined operating cadence.
* Operating excellence
+ Demonstrate strong organization and prioritization under pressure; adapt to changing business priorities and multitask effectively.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree required; formal credit training strongly preferred.
* 10+ years of relevant banking/coverage experience, including Technology investment banking and/or VC relationship coverage; demonstrated track record advising Technology companies across M&A and capital markets...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-16 07:46:37
