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Join our dynamic team in the vibrant city of Charlotte, where innovation meets opportunity! As a System Application Engineer, you'll deliver cutting-edge Building Automation System projects that enhance efficiency and comfort in various facilities.
What will you do?
* Work with Tech Team members to Start-up and Commission complex HVAC Building Automation Systems
* Provide sketches and as-built drawings of field changes and discrepancies for engineering corrections and drawings
* Provide start-up and checkout documentation to the installation team for use in commissioning and validation
* Review graphical user interfaces for Building Automation Systems as part of system commissioning
* Receive on-line, classroom and hands-on training to advance your skill sets
What qualifications will make you successful?
* Recently completed a Degree in Mechanical Engineering, Electrical Engineering, or similar field
* Basic HVAC Systems and equipment, Chilled and Hot Water Loops, Constant and Variable Volume Air Handling Units, Fan Powered Vav Units etc.
* Basic Electrical knowledge on power wiring , Motor Starters, VFD's
* Ability to read and understand wiring diagrams , Equipment and Component wiring diagrams and Control wiring basics
* Strong interpersonal and customer service skills
* Working knowledge of Microsoft Office and Visio
* Good communication skills and willingness to work as part of a TEAM
* Ability to prioritize and multi-task
* Electrical troubleshooting knowledge
Let us learn about you! Apply today.
This role does not support sponsorship and requires work authorization within the United States.
You must submit an online application to be considered for any position with us.
This position will be posted until filled.
#recentgrad
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.
It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.
We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position w...
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Type: Permanent Location: Greensboro, US-NC
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:20
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The Industrial End User Automation Sales Executive is responsible for the establishment and maintenance of the sales relationship with each End User customer/prospect in their portfolio at every level from the (CxO) executive suite to departmental line managers.
You will drive new business through the identification, development, negotiation, and closure of new agreements with prospects and customers, and participates in the subsequent maintenance of customer relationships.
Target potential leads, qualifies them, and leads the pursuit team in crafting and positioning the deal.
In this role, the Sales Executive drives indirect End User automation sales through better management of ecosystem (System Integrators, Process OEM, Consulting Engineers, EPCs), and Digital Services and Software as differentiators.
You will leverage your industry and financial business knowledge to create demand and persuade through the development and presentation of compelling purchasing rationales.
Product, Services and Solution will encompass all Schneider Electric EcoStruxure Plant offerings and range in scale from product sales to complex, multi-service, and multi-year partnerships.
Specific new sales/revenue and profit margin targets are established annually by management.
Key responsibilities include:
* New business development via prospecting, qualifying, selling, and closing.
* Managing customer relationship through all phases of the sales cycle
* Ensuring smooth transition of new business from sales to delivery by System Integrators Partners
* Coaching and mentoring partner's delivery leaders on customer relationship management issues
* Providing feedback on customer wants and needs to the Schneider Electric strategic portfolio function.
* Ensuring compliance with Schneider Electric sales processes and new business approval requirements
* Coordinating the relationship between key customer personnel and Schneider Electric senior executives
* Leading or coordinating global relationship management initiatives with other geographic units of Schneider Electric focused on the same customer.
Job Essential Functions:
* End User Automation Sales Executives are responsible for managing the entire sales process from identifying prospects, influencing the specification to negotiating contracts.
Other job essential functions include, but are not limited to, the following:
* Create and maintain territory sales plan.
* Drive growth through collaboration with SE Automation distributors.
* Identify prospects and create entry strategies for each.
* Identify System Integrator partners with expertise in different segments/applications, who can deliver the solution to End User Customers.
* Utilize business and financial knowledge to create value propositions.
* Execute competitive sales tactics to win business.
* Coordinate deal crafting and positioning.
* Lead or participate in contract negoti...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:19
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Vous rêvez de travailler dans une entreprise engagée ?
L'objectif de Schneider Electric est de permettre à tous de tirer le meilleur parti de notre énergie et de nos ressources, en favorisant le progrès et le développement durable pour tous.
Vous rejoindrez le département des ressources humaines de la division Home & Distribution, dont la vocation est de rendre les habitations plus efficaces, plus durables et moins dépendantes des coupures de courant, grâce à des technologies évolutives et intuitives.
Vous travaillerez avec des HRBP en charge de périmètres internationaux pour développer des initiatives RH qui soutiennent étroitement les objectifs du business.
Missions :
Vous avez envie d'évoluer et d'apprendre dans un environnement international ?
Vous serez amené(e) à réaliser un large éventail de missions dans des domaines variés, notamment :
Analyses de données (50%) :
* Suivi des effectifs, rapport mensuel ;
* Suivre et challenger les indicateurs de performance clés RH, analyser les tendances des données RH ;
* Assurer la qualité des données ;
Projets :
* Suivre et participer à des projets transversaux tels que la culture d'entreprise et la cartographie des compétences ;
* Soutenir le HRBP dans les actions et les événements liés à l'engagement, à la diversité, à l'égalité et à l'inclusion afin d'améliorer la motivation et le bien-être des employés ;
* Participer à des projets visant à l'amélioration des processus et la conduite du changement.
Recrutement :
* Gestion des campagnes d'alternance et stage : recueillir les besoins en recrutement, assurer le suivi avec l'équipe Talent Acquisition, accompagnement des managers tout au long de la campagne.
Support aux équipes :
* Fournir un soutien quotidien en matière de ressources humaines sur les questions opérationnelles ;
* Assurer la liaison entre les managers et les autres fonctions RH.
Ce qu'offre ce poste :
Cette mission vous permettra de comprendre comment travailler dans une entreprise internationale et matricielle (avec des organisations hiérarchiques qui se croisent), et d'être exposé à un large éventail de professions (marketing, ingénierie, gestion de projet, qualité, e-commerce, etc.) et de cultures (Europe, États-Unis, Pacifique, Chine).
Profil :
Bac + 4 ou 5, avec une spécialisation en ressources humaines.
Ce serait un plus si vous venez d'un bac +3 en ressources humaines ou en gestion, de préférence en alternance, ou vous avez réalisé un stage significatif.
Solides compétences en MS Office (Excel, Power Point, Word, etc.)
Anglais : courant (à l'oral et à l'écrit) avec au minimum B2.
* Capacité à travailler de manière autonome ;
* Excellentes capacités en matière de relations interpersonnelles, de leadership ;
* Facilité à établir des relations et un réseau solide ;
* Compétences en gestion de projets ;
* L'organisation,...
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Type: Permanent Location: EYBENS, FR-ARA
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:19
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Le site de Mâcon représente plus de 70 ans d'histoire dans le domaine de la Moyenne Tension et emploie plus de 500 salariés.
Nous fabriquons des cellules moyennes tension assurant la distribution de l'électricité et qui permettent à nos clients de types industriels, résidentiels ou tertiaires, de se raccorder au réseau électrique des distributeurs d'énergie et d'alimenter leurs équipements.
Dans ce contexte, le site opère une importante transformation, due à une réorganisation industrielle : nous devons améliorer notre performance dans un contexte de changement (arrivée et départs de gammes) afin d'atteindre nos objectifs stratégiques des 3 prochaines années.
Nous vous proposons d'intégrer notre service Ressources Humaines (RH) composé de trois collaborateurs, au sein de notre site industriel de Mâcon.
Les missions principales qui vous seront confiées seront :
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+ Piloter la campagne de recrutement annuelle des stagiaires et alternants.
+ Participer à différents projets RH (enquête interne de satisfaction du personnel, Learning corner, système des suggestions, etc.) et à la communication interne, notamment liée à la digitalisation.
+ Accompagner quotidiennement les collaborateurs et les managers sur diverses thématiques RH (entretiens professionnels, entretiens annuels d'évaluation, etc.).
+ Gérer l'intérim en collaboration avec l'implant du site et le management.
+ Accueillir et intégrer les nouveaux arrivants.
+ Participer au déploiement du plan de développement des compétences des collaborateurs (recensement des besoins en formation, organisation des sessions, etc.).
Profil :
Bac +4/5 en Ressources Humaines
Un stage ou alternance en ressources humaines serait un plus.
Anglais : B2
Maîtrise du Pack Office, notamment Powerpoint
Vous êtes force de propositions, vous faites preuve de créativité et d'autonomie
Profil : Idéalement 2 ans voire 1 an.
Laissez-nous vous connaître ! Postulez dès aujourd'hui.
En intégrant Schneider Electric en tant qu'Alternant, en plus d'une expérience professionnelle et personnelle enrichissante, vous bénéficierez :
* D'un package salarial attractif et compétitif : salaire supérieur au minimum légal, intéressement et participation, prime de réussite à l'examen de 1000€
* D'une participation aux frais de transport en commun à hauteur de 75%
* D'une aide à la mobilité : en fonction de votre situation d'éloignement, nous vous proposons une participation aux frais de transport (train/avion/voiture/bus) ou frais kilométriques ou une aide " double résidence " jusqu'à 550€ par mois
* D'autres avantages :
* un accès au restaurant d'entreprise ou ticket restaurant pour les sites ne disposant pas de restaurant d'entreprise,
* un accompagnement à la mobilité internationale si obligatoire dans le cursus,
* 5 jours de congés " préparation aux exame...
....Read more...
Type: Permanent Location: MACON, FR-71
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:18
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What will you do?
The Process Automation Field Devices R&D team is looking for a strong technical lead and manager to join our team, working on both existing products and exciting new approaches to automation systems using autonomous intelligent devices.
This role allows you to lead a small group of Subject Matter Experts (SME) engineers and staff in our core Field Devices R&D team, as well as manage work with our centers of excellence and partner engineering groups.
You will be responsible for end to end, wholistic designs as the project design lead for R&D deliverables for product updates and new offer creation projects.
Some of the exciting Innovation PoCs we are working on include Ethernet for field devices, wireless & IoT, embedded AI/ML, and other digitization enablers.
These PoCs are being performed based on direct customer conversations of their problems statements and value drivers.
Participation in customer conversations is also a key part of this role.
What skills and capabilities will make you successful?
A candidate with an electromechanical background, experience with field devices in various industries, and a solid understanding of process design and firmware will excel in this role.
Who will you report to?
You will report to the Director of Process Instrumentation R&D.
This is a hybrid position requiring at least two days per week in the Foxboro, MA office, with up to 25% travel expected annually.
What qualifications will make you successful for this role?
* Bachelor's degree in technical field
* Experience as an individual contributor in direct engineering with one of the core disciplines of Computer, Electronics, and/ or Embedded Software.
Preferably with industrial devices such as instruments or actuators that require pressure safety, explosive atmospheres, and functional safety.
* Experience as technical lead on a multi discipline team of software/firmware, hardware, and test engineers with a strong understanding of R&D process efficiency techniques.
* Ability to lead process changes.
* Experience in Offer Creation Processes, productization, exploration, etc.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us.
This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.
It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who ...
....Read more...
Type: Permanent Location: Foxboro, US-MA
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:18
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Notre équipe Compliance France est composée de 3 personnes qui s'assurent que le programme de Compliance est bien déployé sur tout le territoire France.
Nous gérons les déclarations de conflit d'intérêts, les demandes de Cadeaux & Hospitalité, le système d'alerte, le déploiement des politiques et les process associés, les actions de sensibilisation et de formation sur les sujets compliance.
Nous travaillons en étroite collaboration avec les opérations en France et l'équipe Centrale Compliance.
Missions
Sous l'égide du Regional Compliance Officer France, vous aurez pour mission d'intervenir sur les différents piliers du programme d'Ethique et de Compliance, et plus précisément :
* Déploiement et suivi du programme de Compliance en France :
+ Les actions de sensibilisation et de formation en France :
o Adaptation pour la France des présentations de l'équipe Centrale Compliance,
o rédaction des communications Yammer/newsletter/pushmail,
o planning,
+ La gestion des déclarations Conflit d'intérêts,
+ La gestion des demandes d'approbation Cadeaux et Hospitalité
+ Le déploiement des politiques et des process associés
+ La veille sur les sujets Ethiques et Anti-corruption en France
* Animation du réseau de Délégués Ethiques France ;
+ On-boarding des nouveaux délégués éthiques
+ Réunions régulières d'information sur le programme Compliance et training sur les nouveaux process
+ Suivi des actions des délégués éthiques sur leur site
* Tenue du Dashboard trimestriel sur :
+ Les actions de sensibilisation et de formation
+ Les demandes d'approbation Cadeaux et Hospitalité
+ Les déclarations Conflit d'intérêts
* Préparation des présentations Compliance
* Support auprès du Regional Compliance Officer France sur des projets ad hoc.
Profil :
Master en Droit, Compliance, Ethique
Un premier stage ou expérience dans un service juridique serait un plus
Langues : Français langue et anglais (minimum B2)
Logiciels : Maîtrise de la suite Office, la maitrise des outils de design et outils de communication seraient un plus
Capacité de rédaction, à communiquer et à travailler en groupe/en mode projet.
Vous être structuré(e) et organisé(e) et avez un esprit d'équipe.
Vous avez une bonne capacité à créer/innover,
Vous avez un bon relationnel et une agilité digitale.
Confidentialité exigée.
Laissez-nous vous connaître ! Postulez dès aujourd'hui.
En intégrant Schneider Electric en tant qu'Alternant, en plus d'une expérience professionnelle et personnelle enrichissante, vous bénéficierez :
* D'un package salarial attractif et compétitif : salaire supérieur au minimum légal, intéressement et participation, prime de réussite à l'examen de 1000€
* D'une participation aux frais de transport ...
....Read more...
Type: Permanent Location: RUEIL MALMAISON, FR-92
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:17
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Passionné(e) par les Ressources Humaines et doté(e) d'un excellent relationnel ? Si la gestion de projet vous anime, rejoignez notre équipe RH à Chartres-De-Bretagne et contribuez à la mise en œuvre des politiques RH du groupe Schneider Electric.
SETBT, une des filiales du groupe SCHNEIDER ELECTRIC.
Nous fabriquons des tableaux de distribution électrique basse tension à destination de clients comme les hôpitaux, les data centers, l'industrie ou encore les plateformes pétrolières.
Vous intégrerez le service Ressources Humaines et Communication composé de l'assistante RH et de la RRH.
Vous participerez au déploiement des stratégies RH au travers des outils internes.
Dans ce cadre, vos principales missions seront les suivantes:
* Apporter un soutien à l'assistante RH dans la gestion administrative du personnel, notamment la saisie des heures supplémentaires et des heures intérim, vérification des pré facturation intérim, la préparation des arrivées et des départs, ainsi que le traitement des différentes demandes.
* Participer à la coordination des campagnes annuelles RH (suivi des talents, enquête annuelle de satisfaction des employés...) en collaboration avec l'équipe RH.
* Suivre le processus de recrutement des alternants et stagiaires, incluant le recueil des besoins, la rédaction des offres, l'accompagnement des managers, le sourcing, les pré-entretiens et l'accueil des candidats.
* Animer la communication interne du site, via une communication mensuelle et des lettres d'information sociale.
* Proposer des actions et événements visant à améliorer le bien-être au travail des employés.
* Accompagner les salariés dans le développement de leurs compétences (suivi des formations et du plan de développement des compétences...)
Cette expérience vous permettra:
* De développer votre expérience sur des sujets tels que la gestion du personnel, le développement des compétences, la gestion de projet...
* De vous former surles outils digitaux Schneider Electric
* De travailleren collaboration avec les différents services
* D'acquérir une expertise
* De développer votre polyvalence
Profil :
Bac +4/5 Ressources Humaines
Une première expérience de stage ou alternance en RH serait un plus, idéalement dans l'industrie.
Langue : Anglais, minimum B2
Logiciels: Pack Office, réseau social interne Yammer, connaissances de E.Temptation/Horoquartz (serait un plus).
Vous êtes curieux(se), force de proposition, proactif(ve) et autonome
Durée: 1 à 2 ans
En intégrant Schneider Electric en tant qu'Alternant, en plus d'une expérience professionnelle et personnelle enrichissante, vous bénéficierez :
* D'un package salarial attractif et compétitif : salaire supérieur au minimum légal, intéressement et participation, prime de réussite à l'examen de 1000€
* D'une participation aux frais de transport en commun à hauteur de 75%
...
....Read more...
Type: Permanent Location: CHARTRES DE BRETAGNE, FR-35
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:17
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Schneider Electric has an opportunity at our Middletown, Pennslvania, facility for a Customer Experience Business Partner.
Great people make Schneider Electric a great company.
Drives customer focus and ensures that the delivery experience is continuously improved and issues are resolved quickly.
What do you get to do in this position?
* Collaborate with customers to improve their delivery experience on all shipments being shipped into the DC Territory
* Collaborate effectively with key stakeholders: Area Channel Management, GSC Planning, GSC Transport, Digital CX, GSC Plants
* Coordinate customer visits throughout the DC territory
* Manage Medallia surveys and alerts
* Improve # of survey responses
* Improve Survey Response Rate
* Manage Customer Escalations from Channel and from customers directly
* Identify and Execute projects to improve customer experience using CX & Quality tools:
* Customer Journey Mapping & 8D Problem Solving
* Conduct Customer-focused training to increase Site Customer Centricity
* Support and drive adoption of strategic CDX initiatives
Key Responsibilities
* Drive Customer Centricity as Customer Experience advocate
* Ensure the Customer Experience is measured according to the Business priorities.
* Execute an improvement action plan with Business stakeholders.
* Solve Customer escalations quickly and prevented from recurring
This job might be for you if:
* Bachelor's Degree in Business, Computer Science, Supply Chain, Logistics or equivalent
* 3+ years of experience in a related field (customer-facing preferred)
* Excellent verbal and written communication skills
* Excited to meet with customers and other stakeholders
* Ability to prioritize tasks effectively and efficiently and drive tasks to closure
* Leadership and influencing skills
* Must be a self-starter, highly motivated, and able to work with autonomy
* Strong problem-solving skills and experience with root cause analysis
* Excellent Digital Acumen (SAP / Manhattan / Oracle / Medallia preferred)
We know skills and competencies show up in many ways and can be based on your life experience.
If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.
You must submit an online application to be considered for any position with us.
This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.
It is a...
....Read more...
Type: Permanent Location: Middletown, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:17
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Votre environnement :
Dans le cadre de notre mission d'accompagnement des industriels dans leur transformation digitale, nous cherchons à renforcer notre équipe avec un Ingénieur Déploiement et Accompagnement AVEVA PI (OSISOFT).
Ce rôle est essentiel pour assurer l'implémentation de la solution AVEVA PI (OSISOFT) chez nos clients.
Vous aurez la charge du déploiement, de l'intégration et de l'accompagnement dans l'exploitation de cette solution, en garantissant une utilisation optimale des données collectées pour améliorer la performance des processus industriels.
Votre expertise terrain permettra de guider nos clients à travers chaque étape et de les aider à maximiser la valeur de leurs données, avec un accompagnement sur mesure, adapté à leurs besoins.
Le poste peut être localisé à Lyon Saint-Priest (69), Lille Lesquin (59) ou Rueil-Malmaison (92).
Des déplacements en France et à l'étranger sont à prévoir.
Votre rôle et vos missions
En tant qu'Ingénieur Déploiement et Accompagnement AVEVA PI (OSISOFT) , vous êtes en charge des missions suivantes :
* Déploiement de la solution AVEVA PI (OSISOFT) : Assurer la mise en place complète de la solution AVEVA PI chez nos clients, de l'intégration technique à la configuration des systèmes de collecte de données ;
* Accompagnement des clients : Apporter un support technique et fonctionnel aux clients pendant le déploiement et au-delà, en veillant à ce qu'ils puissent exploiter pleinement la solution dans leurs processus industriels quotidiens ;
* Formation des utilisateurs : Organiser et animer des sessions de formation pour les équipes techniques et les utilisateurs métiers, afin de garantir une adoption optimale de la solution ;
* Optimisation de l'utilisation de la solution : Conseiller les clients sur les meilleures pratiques pour l'utilisation de la solution AVEVA PI (OSISOFT) et les aider à exploiter les données collectées pour améliorer la performance de leurs processus industriels ;
* Support opérationnel continu : Fournir un support continu après déploiement pour résoudre toute question ou problème technique, en travaillant en collaboration avec les équipes internes et le client ;
* Suivi et gestion de projet : Suivre l'avancement des projets, s'assurer du respect des délais et de la qualité des livrables, et être le point de contact principal pour le client tout au long du processus de déploiement et au-delà.
Votre profil & Expérience
* Formation : Bac+5 en ingénierie, informatique industrielle ou domaine similaire.
* Expérience : Minimum 5 ans d'expérience dans le déploiement et l'accompagnement d'outils de gestion des données industrielles, dont AVEVA PI (OSISOFT) .
Vos compétences
* Compétences techniques :
+ Bonne maîtrise de la solution AVEVA PI (OSISOFT) , de ses composants et de son écosystème ;
+ Expérience dans la mise en œuvre et la configuratio...
....Read more...
Type: Permanent Location: LESQUIN, FR-59
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:16
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Chez Schneider Electric, nous entreprenons un voyage transformateur en utilisant les technologies d'Intelligence Artificielle et d'Automatisation.
Parallèlement, alors que le nombre de menaces de cybersécurité continue de croître, nous reconnaissons l'importance d'avoir une approche de cybersécurité complète à travers nos solutions pour protéger notre entreprise et nos clients.
Nous recherchons un(e) alternant(e) en cybersécurité pour rejoindre notre équipe de Digital Risk Leader afin de piloter la mise en œuvre d'une gouvernance sécurisée sur notre plateforme d'IA.
Pour garantir une stratégie de cybersécurité cohérente mise en œuvre sur notre plateforme AI HUB, vous collaborerez étroitement avec l'équipe de technologie IA en utilisant vos compétences techniques et vos connaissances.
Vous travaillerez en collaboration avec l'ensemble de l'AI Hub mais également l'ensemble des Lines Of Business souhaitant intégrer des modules AI.
Dans la cadre de votre alternance, vos missions seront les suivantes :
* Participer à la mise en œuvre de la stratégie Cyber Sécurité IA du groupe
+ Assurer l'identification, la priorisation et la minimisation des risques (risques cyber, conformité des données personnelles).
* Participer au déploiement du Secure Development LifeCycle (SDL)
+ Accompagnement des équipes projets
+ Amélioration continue du processus existant en collaboration avec les équipes de Gouvernance Globale
+ Création et amélioration de documentation spécifique
* Promouvoir la Cyber Sécurité autour de l'AI
* Développer ses compétences et connaissances du monde vaste de la Cyber Sécurité et de l'Intelligence Artificielle
Profil :
Bac + 4 en Cyber Sécurité
Une formation initiale Bac +2 / Bac +3 en Cyber Sécurité
Une forte appétence pour le monde de la Cyber Sécurité et de l'intelligence artificielle
Anglais : niveau B2 minimum - C1
Rigueur, organisation, autonomie, curiosité, force de proposition, esprit d'équipe, dynamisme
Durée : 1 ou 2 ans
Laissez-nous vous connaître ! Postulez dès aujourd'hui.
En intégrant Schneider Electric en tant qu'Alternant, en plus d'une expérience professionnelle et personnelle enrichissante, vous bénéficierez :
* D'un package salarial attractif et compétitif : salaire supérieur au minimum légal, intéressement et participation, prime de réussite à l'examen de 1000€
* D'une participation aux frais de transport en commun à hauteur de 75%
* D'une aide à la mobilité : en fonction de votre situation d'éloignement, nous vous proposons une participation aux frais de transport (train/avion/voiture/bus) ou frais kilométriques ou une aide " double résidence " jusqu'à 550€ par mois
* D'autres avantages :
* un accès au restaurant d'entreprise ou ticket restaurant pour les sites ne disposant pas de restaurant d'entreprise,
* un accompagnement à la mobilit...
....Read more...
Type: Permanent Location: GRENOBLE, FR-38
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:16
-
Votre environnement :
Dans le cadre de notre mission d'accompagnement des industriels dans leur transformation digitale, nous cherchons à renforcer notre équipe avec un Ingénieur Déploiement et Accompagnement AVEVA PI (OSISOFT).
Ce rôle est essentiel pour assurer l'implémentation de la solution AVEVA PI (OSISOFT) chez nos clients.
Vous aurez la charge du déploiement, de l'intégration et de l'accompagnement dans l'exploitation de cette solution, en garantissant une utilisation optimale des données collectées pour améliorer la performance des processus industriels.
Votre expertise terrain permettra de guider nos clients à travers chaque étape et de les aider à maximiser la valeur de leurs données, avec un accompagnement sur mesure, adapté à leurs besoins.
Le poste peut être localisé à Lyon Saint-Priest (69), Lille Lesquin (59) ou Rueil-Malmaison (92).
Des déplacements en France et à l'étranger sont à prévoir.
Votre rôle et vos missions
En tant qu'Ingénieur Déploiement et Accompagnement AVEVA PI (OSISOFT) , vous êtes en charge des missions suivantes :
* Déploiement de la solution AVEVA PI (OSISOFT) : Assurer la mise en place complète de la solution AVEVA PI chez nos clients, de l'intégration technique à la configuration des systèmes de collecte de données ;
* Accompagnement des clients : Apporter un support technique et fonctionnel aux clients pendant le déploiement et au-delà, en veillant à ce qu'ils puissent exploiter pleinement la solution dans leurs processus industriels quotidiens ;
* Formation des utilisateurs : Organiser et animer des sessions de formation pour les équipes techniques et les utilisateurs métiers, afin de garantir une adoption optimale de la solution ;
* Optimisation de l'utilisation de la solution : Conseiller les clients sur les meilleures pratiques pour l'utilisation de la solution AVEVA PI (OSISOFT) et les aider à exploiter les données collectées pour améliorer la performance de leurs processus industriels ;
* Support opérationnel continu : Fournir un support continu après déploiement pour résoudre toute question ou problème technique, en travaillant en collaboration avec les équipes internes et le client ;
* Suivi et gestion de projet : Suivre l'avancement des projets, s'assurer du respect des délais et de la qualité des livrables, et être le point de contact principal pour le client tout au long du processus de déploiement et au-delà.
Votre profil & Expérience
* Formation : Bac+5 en ingénierie, informatique industrielle ou domaine similaire.
* Expérience : Minimum 5 ans d'expérience dans le déploiement et l'accompagnement d'outils de gestion des données industrielles, dont AVEVA PI (OSISOFT) .
Vos compétences
* Compétences techniques :
+ Bonne maîtrise de la solution AVEVA PI (OSISOFT) , de ses composants et de son écosystème ;
+ Expérience dans la mise en œuvre et la configuratio...
....Read more...
Type: Permanent Location: RUEIL MALMAISON, FR-92
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:15
-
Schneider Electric has a meaningful opportunity for a Test & Automation Lead in a hybrid role (2 days per week on-site) in Raleigh, NC or Florham Park, NJ.
You will work for a company consistently rated by Fortune as one of the "Great Places to Work", by Forbes as "America's Best Employers for Diversity", and by Equileap as the "World's Top 10 in Gender Equality" and by TIME as the "Most Sustainable Company in the World".
Collaborate within a supportive and open environment, where you'll create cutting-edge technology and explore a variety of new tools across diverse projects.
You'll gain valuable experience that prepares you for your next career steps in a highly engaging and cross-functional setting!
Job Summary:
We are seeking a highly motivated Test Lead to drive verification and validation efforts within our R&D department.
This role is critical to ensuring the quality and reliability of power products by leading test strategy, planning, execution, and automation efforts.
The Test Lead will collaborate closely with development teams, product leadership, and other stakeholders to establish best practices, enhance testing efficiency, and improve overall product performance.
Key Responsibilities:
• Define and implement comprehensive test strategies, plans, and frameworks to ensure thorough verification, integration, and validation of power system products.
• Review user requirements, use cases, and system specifications to fully understand project details and align test coverage with product expectations.
• Plan, develop, and execute system-level, integration, and element-level testing, including new feature, regression, and validation testing to confirm compliance with requirements.
• Develop, maintain, and extend automated test frameworks and infrastructure to optimize testing efficiency.
• Utilize test management and defect tracking tools to ensure effective test execution, traceability, and documentation.
• Work with the Continuous Engineer and development teams to reproduce, analyze, and resolve customer issues, identifying root causes efficiently.
• Lead go/no-go release decisions by assessing test results, coverage, and system stability.
• Guide and mentor test engineers, fostering best practices, continuous improvement, and technical innovation.
• Collaborate with cross-functional teams to identify and prioritize testing needs, improving overall test coverage and product reliability.
• Continuously evaluate and refine testing processes and procedures to maintain the highest quality standards.
• Provide test status reporting, including progress, coverage, and key quality metrics, to stakeholders.
Qualifications & Skills:
• Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field.
• 5+ years of experience in software/hardware testing, with at least 2 years in a leadership role (R&D environment preferred).
• 3+ years of experience in test automation, using scripting la...
....Read more...
Type: Permanent Location: Morristown, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:15
-
Schneider Electric has a meaningful opportunity for a Test & Automation Lead in a hybrid role (2 days per week on-site) in Raleigh, NC or Florham Park, NJ.
You will work for a company consistently rated by Fortune as one of the "Great Places to Work", by Forbes as "America's Best Employers for Diversity", and by Equileap as the "World's Top 10 in Gender Equality" and by TIME as the "Most Sustainable Company in the World".
Collaborate within a supportive and open environment, where you'll create cutting-edge technology and explore a variety of new tools across diverse projects.
You'll gain valuable experience that prepares you for your next career steps in a highly engaging and cross-functional setting!
Job Summary:
We are seeking a highly motivated Test Lead to drive verification and validation efforts within our R&D department.
This role is critical to ensuring the quality and reliability of power products by leading test strategy, planning, execution, and automation efforts.
The Test Lead will collaborate closely with development teams, product leadership, and other stakeholders to establish best practices, enhance testing efficiency, and improve overall product performance.
Key Responsibilities:
• Define and implement comprehensive test strategies, plans, and frameworks to ensure thorough verification, integration, and validation of power system products.
• Review user requirements, use cases, and system specifications to fully understand project details and align test coverage with product expectations.
• Plan, develop, and execute system-level, integration, and element-level testing, including new feature, regression, and validation testing to confirm compliance with requirements.
• Develop, maintain, and extend automated test frameworks and infrastructure to optimize testing efficiency.
• Utilize test management and defect tracking tools to ensure effective test execution, traceability, and documentation.
• Work with the Continuous Engineer and development teams to reproduce, analyze, and resolve customer issues, identifying root causes efficiently.
• Lead go/no-go release decisions by assessing test results, coverage, and system stability.
• Guide and mentor test engineers, fostering best practices, continuous improvement, and technical innovation.
• Collaborate with cross-functional teams to identify and prioritize testing needs, improving overall test coverage and product reliability.
• Continuously evaluate and refine testing processes and procedures to maintain the highest quality standards.
• Provide test status reporting, including progress, coverage, and key quality metrics, to stakeholders.
Qualifications & Skills:
• Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field.
• 5+ years of experience in software/hardware testing, with at least 2 years in a leadership role (R&D environment preferred).
• 3+ years of experience in test automation, using scripting la...
....Read more...
Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:14
-
The Electronics Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:14
-
The Electronics Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good...
....Read more...
Type: Permanent Location: Greensboro, US-NC
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:13
-
Votre environnement :
Dans le cadre de notre mission d'accompagnement des industriels dans leur transformation digitale, nous cherchons à renforcer notre équipe avec un Ingénieur Déploiement et Accompagnement AVEVA PI (OSISOFT).
Ce rôle est essentiel pour assurer l'implémentation de la solution AVEVA PI (OSISOFT) chez nos clients.
Vous aurez la charge du déploiement, de l'intégration et de l'accompagnement dans l'exploitation de cette solution, en garantissant une utilisation optimale des données collectées pour améliorer la performance des processus industriels.
Votre expertise terrain permettra de guider nos clients à travers chaque étape et de les aider à maximiser la valeur de leurs données, avec un accompagnement sur mesure, adapté à leurs besoins.
Le poste peut être localisé à Lyon Saint-Priest (69), Lille Lesquin (59) ou Rueil-Malmaison (92).
Des déplacements en France et à l'étranger sont à prévoir.
Votre rôle et vos missions
En tant qu'Ingénieur Déploiement et Accompagnement AVEVA PI (OSISOFT) , vous êtes en charge des missions suivantes :
* Déploiement de la solution AVEVA PI (OSISOFT) : Assurer la mise en place complète de la solution AVEVA PI chez nos clients, de l'intégration technique à la configuration des systèmes de collecte de données ;
* Accompagnement des clients : Apporter un support technique et fonctionnel aux clients pendant le déploiement et au-delà, en veillant à ce qu'ils puissent exploiter pleinement la solution dans leurs processus industriels quotidiens ;
* Formation des utilisateurs : Organiser et animer des sessions de formation pour les équipes techniques et les utilisateurs métiers, afin de garantir une adoption optimale de la solution ;
* Optimisation de l'utilisation de la solution : Conseiller les clients sur les meilleures pratiques pour l'utilisation de la solution AVEVA PI (OSISOFT) et les aider à exploiter les données collectées pour améliorer la performance de leurs processus industriels ;
* Support opérationnel continu : Fournir un support continu après déploiement pour résoudre toute question ou problème technique, en travaillant en collaboration avec les équipes internes et le client ;
* Suivi et gestion de projet : Suivre l'avancement des projets, s'assurer du respect des délais et de la qualité des livrables, et être le point de contact principal pour le client tout au long du processus de déploiement et au-delà.
Votre profil & Expérience
* Formation : Bac+5 en ingénierie, informatique industrielle ou domaine similaire.
* Expérience : Minimum 5 ans d'expérience dans le déploiement et l'accompagnement d'outils de gestion des données industrielles, dont AVEVA PI (OSISOFT) .
Vos compétences
* Compétences techniques :
+ Bonne maîtrise de la solution AVEVA PI (OSISOFT) , de ses composants et de son écosystème ;
+ Expérience dans la mise en œuvre et la configuratio...
....Read more...
Type: Permanent Location: ST PRIEST, FR-69
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:13
-
Schneider Electric is looking for a Systems Application Engineer II with experience in Access Controls for the upper state of New Jersey!
What will you do?
As the Systems Application Engineer III, your role is vital for managing the technology supporting the Security Command Center, enterprise physical access control system, and video management system.
Responsibilities include monitoring technical controls for regulatory compliance, managing system patching and life cycle planning, overseeing asset onboarding and off-boarding, and leading projects related to access control and video management systems.
Key Responsibilities
* Maintaining compliance with regulatory programs such as NERC CIP, SOX, BPU, and FERC
* Affiliate Restrictions, managing patching cycles for workstations and servers, upgrading/implementing systems, overseeing life cycle management and vulnerability mitigations, and supporting infrastructure projects.
* Access Control: field controller initialization, reader configuration, access permissions, schedules, software configuration, and programming and graphical floorplan creation.
* Digital Video: IP cameras; configure recording parameters; create maps.
* IT Systems: support and maintain Automation systems and related infrastructure, including software/firmware upgrades, backups, and troubleshooting for automation systems and related infrastructure (servers, computers, network switches)
* Your ability to work independently, prioritize tasks, respond to emergencies, and collaborate effectively with IT and Cyber Security Risk Compliance (CSRC) teams are also essential for success in this position.
Who will you report to?
This position reports the the IT Services Manager in Lyndhurst, NJ.
Qualifications:
* Degree in BS in Engineering, Computer Science, Mechanical/Electrical engineering, or similar programming.
* BACnet, Modbus protocols experienced preferred.
* Strong Knowledge of HVAC mechanical systems, air handlers, chillers, controls is a must.
* Troubleshooting, wiring, devices and problem solving.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us.
This position will be posted until filled.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us.
This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.
It is a call to connect your career with the ambitio...
....Read more...
Type: Permanent Location: Lyndhurst, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:13
-
The Customer Analytics Manager will lead market and customer research initiatives, providing a deep understanding of the market, customers, and competition to support GSC NAM.
With expertise in quantitative and qualitative research methodologies, and design thinking, this role will uncover insights that inspire growth-minded decisions and foster a data-driven and customer-centric culture in key business decisions.
Travel expectations for this rrole are up to 10%.
What will you do?
* Analyze and visualize customer and market data to derive insights, using various research tools and techniques.
* Solve complex customer-facing problems and drive innovation through creative thinking and qualitative and quantitative approaches.
* Integrate diverse data sources, combining information from disparate sources to derive actionable insights that improve the customer experience.
* Communicate insights effectively through compelling narratives to diverse audiences.
* Collaborate and partner with cross-functional teams to achieve common goals.
* Coach and develop talent in market research and strategic thinking, fostering growth and excellence.
* Adapt to change and prioritize tasks effectively, managing multiple responsibilities in a dynamic environment.
* Independently manage all phases of the market research process including needs identification, project design, execution, analysis, recommendations, and presentation of results.
* Design and lead advanced qualitative and quantitative research initiatives, including concept tests, segmentation, and conjoint/trade-off research, and other advanced multivariate analysis.
* Serve as a strategic customer research expert and advocate to the front office and business units.
* Lead the research prioritization process and communicate the roadmap to leaders and business units.
* Proactively analyze internal and external data sources to provide insights to the organization.
* Identify and implement innovative methods and insights practices.
* Drive standard work and process excellence to enhance our market & customer insights capabilities.
* Demonstrate strong people management and leadership skills.
What qualifications will make you successful for this role?
* Bachelor's degree in Market/Customer Research, Engineering, Supply Chain, and/or business management is required for this role.
MBA/Master's degree is a plus.
* Minimum of 5+ years of industry experience in qualitative and quantitative primary research.
* Continuous improvement (Lean/six sigma training) is a plus.
* Deep experience with marketing research tools such as Qualtrics, PowerPoint, and text analytics tools.
* Strong communication skills to synthesize complex information into simple narratives with actionable insights.
* Excellent project management skills.
* Comfortable working in a fast-paced, ambiguous environment.
* Experience in ...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:12
-
Schneider Electric has an opportunity at our Seneca, South Carolina, facility for a Supply Chain Downstream Planner (SAP Power User).
We are seeking someone with SAP experience who can join our team to assist with SAP implementation within our Supply Chain Function.
You will also organize the downstream flows within the manufacturing plant and improve the manufacturing SC performance; run the Distribution Requirement Planning and the Manufacturing Production Scheduling; and lead the SIOP meetings and collaborate with all support areas to ensure the commitments of the plant are accomplished and aligned to demonstrated capacity.
What will you do?
* Define and update the parameters of supply and stock management including ramp-up & ramp-down to achieve the target service level while reducing unhealthy stock / express cost / SIOP (Master Production Schedule) and evaluate production plan attainment Manage physical inventory levels and trigger replenishment based off reporting and analysis.
* Manage the continuous needs/resources balance (MRP, Kanban ..
) for raw material, components, sub-assemblies and finished products.
Measure the ISSR and S-OTD & U-OTD (External Supplier Service Rate) and drive action.
* Manage the backorder portfolio (BOL), the shortage and take actions to ensure the availability of product.
* Work with Manufacturing Engineering and Manufacturing to provide value added lean solutions for material flow and material handling
What qualifications will make you successful
* Bachelor's Degree in Supply Chain, Logistics, Business or related field
3+ years of experience in supply chain in a manufacturing environment
* Proficient user of Microsoft Office & SAP
* Ability to partner, influence, collaborate & communicate across the enterprise and with external built relationships
* Independently solve problems and make decisions for primary and strategic execution and tactical issues within the relevant portfolio of projects and or processes.
* Proficient user of SQL and tableau preferred.
Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more.
Click here to find out more about working with us: http://se.com/us/careers .
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners.
We're recognized around the world for welcoming people as they are.
We create an inclusive culture where all forms of diversity are seen as a real value for the company.
See what our people have to say about working for Schneider Electric.
https://youtu.be/C7sogZ_oQYg
Who will you report to?
Supply Chain Planning Manager
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us.
This position will be posted until filled.
Lo...
....Read more...
Type: Permanent Location: Seneca, US-SC
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:12
-
The ETO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good interpe...
....Read more...
Type: Permanent Location: Salisbury, US-NC
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:11
-
The ETO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good interpe...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:11
-
The Electronics Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good...
....Read more...
Type: Permanent Location: Foxboro, US-MA
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:10
-
The Electronics Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good...
....Read more...
Type: Permanent Location: Fairfield, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:10
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The ETO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good interpe...
....Read more...
Type: Permanent Location: Seneca, US-SC
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:09
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The MTS/MTO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good int...
....Read more...
Type: Permanent Location: Huntington, US-IN
Salary / Rate: Not Specified
Posted: 2025-04-20 08:03:09
