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Join us as we build innovative technology that improves how customers discover and engage with products and services.
You'll work in a collaborative environment where your ideas matter, your growth is supported, and your work helps deliver meaningful outcomes for customers.
As a Software Engineer II at JPMorganChase within Consumer & Community Banking within the Machine Learning Operations team, you are part of an agile team building end-to-end machine learning solutions that power customer-facing experiences.
You will help solve large-scale relevance and ranking problems by engineering scalable features and contributing to machine learning operations practices that enable reliable delivery.
You will partner across product and technology teams to build new systems that benefit Chase customers across lines of business.
Job responsibilities
* Build and maintain software services and pipelines that support end-to-end machine learning solutions in production
* Engineer scalable features and feature pipelines used in relevance and ranking models, with a focus on performance and reliability
* Collaborate with machine learning, product, and engineering partners to translate customer and business needs into deliverable solutions
* Implement and improve machine learning operations capabilities, including model packaging, deployment, monitoring, and automation
* Develop and maintain automated tests and quality controls for data, features, and services to reduce risk and improve stability
* Contribute to system observability through logging, metrics, dashboards, and alerting to support operational excellence
* Troubleshoot complex issues across services and pipelines, perform root-cause analysis, and deliver sustainable fixes
* Participate in code reviews and design discussions, helping raise engineering standards and maintainable patterns
* Apply secure development practices and support appropriate access controls and data protection requirements
* Contribute to an inclusive team culture through collaboration, shared ownership, and continuous learning
Required qualifications, capabilities and skills
* Formal training or certification on software engineering concepts and 2+ years applied experience
* 2+ years of experience building software applications or services used in production
* Proficiency in at least one programming language (for example, Java or Python)
* Experience with data structures, algorithms, and writing efficient, reliable code
* Experience with relational databases and writing queries (for example, SQL) and familiarity with NoSQL concepts
* Experience with automated testing practices (unit and integration) and collaborative code review
* Ability to troubleshoot production issues using logs/metrics and structured root-cause analysis
* Understanding of secure coding practices and basic security concepts (authentication, authorization, input valid...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:32
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JPMorgan Chase Consumer and Community Bank (CCB)is seeking a talented and highly motivated leader to join the Machine Learning & Intelligent Operations (MLIO) team as Vice President, Product Manager.
This role will support the Transcription and Conversational Insights Product Area.
The MLIO team is dedicated to developing innovative solutions using AI, machine learning, and a design-thinking approach to significantly enhance both customer and employee experiences.
As a Product Manager in Machine Learning & Intelligent Operations (MLIO) team, you will define the strategy for your product, design, and execute on the product roadmap while embracing the latest Artificial Intelligence (AI) technologies and best practices.
You will lead cross-functional teams comprising technologists, data scientists, researchers, designers, and analytics members to modernize the service experience for tens of millions of customers.
Your relentless focus on the customer and employee experience will help establish the team's priorities to maximize the value of the product and the work of the modeling and development teams.
Job responsibilities
* Define the product strategy, roadmap, prioritization, and backlog for machine learning applications
* Lead agile product teams that include product associates, data scientists, machine learning engineers, and data analytics members
* Manage existing product features and actively lead the research, definition, and development of new features to advance the product roadmap and performance
* Maximize product value delivered through backlog creation, management, and prioritization of epics and user stories
* Partner with user research and business/operations teams to analyze and ideate customer experience, behavior, and improvement opportunities
* Prioritize strategies and solutions to enhance self-service utilization and reduce customer contact volume
* Collaborate with Controls/Risk, Audit, Compliance, Data & Model Governance, and Technology to ensure readiness to deliver on the product roadmap
* Stay abreast of industry trends, emerging technologies, and best practices in AI and machine learning to continuously improve product offerings
* Foster a culture of innovation, collaboration, and continuous improvement within the team
*
Required qualifications, capabilities, and skills
* 6+ years of experience in Technical Product Management, ideally with AI/ML-related products
* Proven experience leading multi-disciplinary teams in a large, matrixed organization and fast-paced agile development environment
* Demonstrated ability to make strategic decisions while candidly challenging the status quo to drive the right employee and customer outcomes
* Applied expertise in a variety of AI and machine learning techniques and technologies
* Strong technical acumen: ability to independently manage large and complex relationships with internal technol...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:30
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We are seeking a Managing Director to lead J.P.
Morgan's Digital Infrastructure Finance efforts in North America.
The successful candidate will be responsible for driving the growth and execution of digital infrastructure finance transactions, including fiber networks, wireless towers, cloud infrastructure, and related assets, and will collaborate with the Commercial Real Estate team in construction financing for data centers.
The Managing Director will report to the global co-head of IFA and will play a key leadership role in shaping the firm's strategy and client engagement in the digital infrastructure sector.
Key Responsibilities:
* Lead the origination, structuring, and execution of digital infrastructure finance transactions across North America, including project finance, M&A, capital markets, and advisory mandates.
* Develop and implement strategic initiatives to expand J.P.
Morgan's presence in the digital infrastructure sector, identifying new business opportunities and market trends.
* Build and maintain senior-level relationships with key clients, investors, industry partners, and stakeholders in the digital infrastructure ecosystem.
* Oversee and mentor a team of infrastructure finance professionals, fostering a collaborative and high-performance culture.
* Manage complex transaction processes, including contract negotiation, due diligence, consultant management, and internal approval processes for loans and counterparty exposures.
* Develop and execute rating strategies for digital infrastructure financings.
* Oversee the development and review of financial models and transaction structures.
* Collaborate with coverage and product bankers to pitch for new engagements and develop client relationships.
* Represent J.P.
Morgan at industry events, conferences, and client meetings as a thought leader in digital infrastructure finance.
Qualifications
* Minimum 15 years of experience in project/infrastructure finance, with a significant track record in digital infrastructure transactions in North America.
* Deep expertise in bank loan, bond, structured products, and derivative structures relevant to digital infrastructure assets.
* Bachelor's Degree, preferably in accounting, finance, economics, engineering, or a related field.
* Established relationships with digital infrastructure clients, investors, and industry participants in North America.
* Advanced knowledge of project finance modeling and financial products including bank loans, bonds, structured products and rates.
* Proven leadership and team management skills, with experience overseeing senior professionals and cross-functional teams.
* Strong quantitative, analytical, and strategic thinking skills.
* Demonstrated ability to manage multiple complex transactions and deliver results in a fast-paced environment.
* Excellent communication and presentation skills, with the ability to artic...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:29
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Wyckoff, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:28
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Join the AI/ML Data Platforms team to build products that drives MLOps, automated governance and ML data development to accelerate a diverse and broad portfolio of AI/ML projects in one of the largest financial services firms in the world.
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As an Applied AI/ML Senior Associate at JPMorgan Chase within the Corporate AI/ML Data Platforms team, you will build a set of products that covers Agentic Ops, MLOps, ModelOps, ML data development (e.g.
processing, data annotation) for firm wide ML practitioners.
Job responsibilities
* Works on several new systems including model repository/registry, feature registry, automatic model promotion policy engine, model & GenAI governance tools, data annotation, data preparation and lineage to help accelerate AI/ML in JPMC with the best user experience and sound governance.
* Design, develop, and deploy GenAI and Agentic AI solutions that improve automation, decision-making, and user experience across business workflows.
* Build LLM/SLM - powered applications including RAG-based systems, summarization/extraction pipelines, chat/coplay experiences, and tool-using agents.
* Engineer production-grade services using Java and/or Python (GraphQL/REST/gRPC APIs, microservices, libraries), following secure coding and reliability best practices.
* Develop new products leveraging cloud technologies and micro-services architecture patterns, identify new open-source libraries, using unfamiliar technologies and learning new programming languages to meet technical requirements.
* Develop prompt strategies and prompt engineering assets (templates, routing, guardrails), and implement automated evaluation to improve quality over time.
* Build and maintain data pipelines and processing workflows required for ML/GenAI use cases using cloud services.
* Apply MLOps practices across the lifecycle: experimentation, versioning, CI/CD, deployment, monitoring, and maintenance for models/prompts/agents.
* Implement robust testing (unit/integration), performance benchmarking (latency/cost), and observability (logging/metrics/tracing) for AI services.
* Collaborate with cross-functional stakeholders to define requirements, success metrics, and rollout plans; communicate complex topics clearly to technical and non-technical audiences.
Required qualifications, capabilities, and skills
* Graduation or master's degree (or equivalent practical experience) in Computer Science, Data Science, Machine Learning, or related field.
* Hands-on experience building applied AI/ML or GenAI solutions (e.g., RAG, classification, extraction, ranking, summarization, copilots).
* Familiarity with MCP (Model Context Protocol), Agent Skills and architectures that connect models to tools/data through standardized interfaces.
* Familiarity with LLM application patterns: embeddings/ve...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:26
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This role is a strategic brand marketing opportunity focused on advancing JPMorganChase's reputation and strengthening brand preference among key audiences nationwide through insight-led positioning and high-impact paid campaigns.
You will draw upon expertise in brand strategy, positioning, campaign management, creative production, and stakeholder management to translate qualitative and quantitative research into actionable marketing strategies and lead end-to-end campaign development.
Success in this role requires strong collaboration with marketing counterparts, the ability to communicate effectively with leaders, and a commitment to elevating creative quality - bringing clear creative vision and maintaining consistent adherence to the firm's visual identity standards in a dynamic environment.
In this role, you will partner closely with the Brand Insights team to leverage qualitative and quantitative research and translate audience intelligence into high-impact brand strategies and integrated campaigns.
You will bring a strong understanding of paid media testing and creative optimization, ensuring JPMorganChase marketing delivers against business goals while continually elevating the quality and effectiveness of creative.
A deep understanding of visual identity is essential, with accountability for ensuring all marketing materials consistently reflect the firm's brand standards across channels and touchpoints.
As an Integrated Brand Specialist, you will have proven mastery leading brand marketing initiatives at category-leading companies, proactively introduces new thinking, steers creative strategy, and demonstrates exceptional attention to detail.
Strong communication skills and experience presenting to senior leaders are also essential.
Job responsibilities
* Leverage previous experience in end to end campaign management, including agency selection, overseeing timelines, tracking deliverables, ensuring deadlines are met, and completing asset trafficking process.
* Collaborate with agency partners and internal creative teams to develop comprehensive 360-degree campaigns that effectively communicate our story to target audiences, aligning with business and marketing objectives.
* Develop and implement brand experience and creative guidelines to ensure consistent brand representation across all customer touchpoints.
* Work with Insights, content, creative, and internal client teams to create compelling assets that resonate with the target audience.
* Cultivate partnerships with internal marketing teams based on trust, providing guidance and support to deliver effective campaigns.
* Collaborate with internal business to proactively navigate projects through internal systems and processes, ensuring smooth delivery of brand and marketing priorities.
* Provide creative feedback that challenges expectations while adhering to brand guidelines.
* Build relationships with creators across the company to sup...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:23
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Scotts Valley, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:20
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Asset and Wealth Management line of business, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
This is a role for a high-performing Quant Developer in a high-performing team.
We are looking for developers to contribute to the transformation of the Quant Research Platform and Portfolio Construction and Management stack into an industry-leading platform.
If you are an expert in Python, business-focused, and have a strong grounding in statistical methods and data analytics, please apply.
You will work alongside Quant Research on model development, validation workflows, and the build-out of reusable Python Quant libraries that standardize research-to-production patterns and accelerate delivery across the platform.
You'll be required to apply your depth of knowledge and expertise across the software development lifecycle, partnering continuously with Quant Research on a daily basis.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience .
* Excellent software development skills in Python and ability to learn new technologies quickly
* Advanced knowledge of architecture and design across complex systems
* Knowledge of industry-wide technology trends and best practices
* Ability to work in large, collaborative teams to achieve organizational goals
* Proficient in all aspects of the Software Development Life Cycle
* In-depth knowledge of the financial services industry and their IT systems
* Passionate about building an innovative culture
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* CFA charter holder
* BS or MSc degree in Computer Sc...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:15
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Risk Management and Compliance Governance Lead - Vice President in the Compliance, Conduct and Operational Risk (CCOR) Risk Taxonomy and Compliance Risk Assessment team, you will provide independent oversight, assessment, and challenge of processes, risks, and controls across Lines of Business and Corporate Functions.
You partner closely with cross-functional teams, lead activities representing CCOR, and support senior leaders in regulatory compliance matters.
You leverage deep knowledge of regulations and build collaborative relationships across Business, Controls, Risk, and Technology.
Together, we drive effective risk management and deliver critical compliance insights.
Job responsibilities:
* Assist in developing and executing comprehensive CCOR Compliance Insights, providing critical information to inform 2nd LOD oversight teams
* Address emerging risks, including regulatory changes, geopolitical and market developments, and process errors that may drive compliance or operational risk
* Design and implement a risk-based compliance review strategy covering regulatory requirements and internal policies, determining scope, frequency, and depth of testing activities
* Lead ongoing management and enhancement of the firm's Compliance and Operational Risk Taxonomies, ensuring alignment with regulatory requirements and business needs
* Design and execute testing of taxonomies, leveraging data analytics and stakeholder feedback to validate effectiveness and identify improvement areas
* Perform independent analysis of data, isolating trends and patterns for compliance risks informed by the CCOR framework
* Lead development and implementation of data analytics strategies to identify, assess, and mitigate compliance risks across the organization
* Interpret and analyze regulatory requirements to develop expert opinions on data analysis techniques and reporting tools, delivering comprehensive compliance insights and recommendations
* Apply AI/ML and advanced data analytics to investigate business data patterns and evaluate complex datasets and operational processes
* Develop and refine key risk indicators and metrics, creating dashboards and reporting mechanisms for proactive risk management
* Partner closely with stakeholders to understand business context, align expectations, and support informed risk evaluations while maintaining independence
Required qualifications, capabilities, and s...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:13
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Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As a Technology Support Lead in JP Morgan Chase's Wealth Management's Field Support team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services.
Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
You will play a key role in incident management, operational governance, and program delivery, promoting a culture of accountability, risk management, and cross-functional collaboration to achieve measurable improvements in application uptime, operational efficiency, and service quality.
Job responsibilities
* Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
* Execute policies and procedures that ensure operational stability and availability
* Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools
* Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration
* Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
* Proficient in observability and monitoring tools and techniques
* AWS certification required (e.g., AWS Certified Cloud Practitioner, AWS Certified Solutions Architect, or equivalent).
* Experience in developing and executing AI solutions and strategies, workflow automation, knowledge management systems, and optimizing operational processes.
* Proficiency in project management methodologies, including requirements documentation, testing, and agile tools and practices.
* Demonstrated ability to lead technology support teams and drive high-impact technology initiatives that achieve measurable business outcomes.
* Experience implementing and overseeing risk management, compliance, and control practices.
* Strong analytical, decision-making, and stakeholder management skills, with experience influencing executive-level stakeholders.
* Excellent communication skills, with the ability to articulate complex technical concepts to a variety of audiences.
Preferred qualifications, capabilities, and skills
* Working knowledge in one or more general purpose progr...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:12
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Join our dynamic team where you'll play a key role in processing daily document transactions with precision and efficiency.
As a Transactions Specialist IV in the Dallas Lockbox department, you will accept traditional paper-based payments and invoices/forms from clients by capturing information with efficient technology services and transferring it to an output file for accounts receivable or back end process updating.
Our strategic focus is to deliver an extraordinary level of service and quality to our customers while leveraging the firm's operations and technology infrastructure.
Job Responsibilities:
* Oversee daily workflow and coordinate day-to-day operations.
* Ensure work completion per departmental policies and procedures.
* Maintain customer service focus and high-quality standards.
* Meet and exceed service level agreements (SLAs).
* Apply portfolio and tool knowledge to support client processing.
* Train new and existing employees on processes and expectations.
* Motivate staff and promote positive team morale.
* Partner with operations teams to research and resolve inquiries.
* Decide routine actions within standard policies and procedures.
* Resolve customer issues and draft internal/external communications.
Required qualifications, capabilities, and skills:
* Demonstrate remittance processing experience and proven team leadership.
* Analyze and apply client SOPs and processing instructions.
* Deliver results in deadline-driven, quota-based production environments.
* Execute strong quality control practices consistently.
* Communicate clearly in writing and verbally.
* Organize work effectively across shifting priorities and volumes.
* Exercise sound judgment and practical reasoning.
* Use Microsoft Office tools: Word, Excel, Access, PowerPoint.
* Manage capacity planning, deadlines, and workflow prioritization.
* Operate two processing platforms with lockbox systems expertise.
Preferred qualifications, capabilities, and skills:
* Bring remittance processing or banking operations experience.
* Learn policies, procedures, and processes quickly.
Work schedule: Monday- Friday 6:00am - 2:30pm
Shift differential: NA
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experien...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:12
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in the Marketing Automation Platforms team, you are directly responsible for the delivery of features and capabilities for the Marketing Automation Platform Workflow teams, as prioritized by the product team, triad, and cabinet, into production in accordance with predicted timelines to meet customer expectations Business Analyst Job Description.docx.
You contribute by leveraging expertise in product development and optimization, using user research, customer feedback, and product metrics to drive creation of innovative products and continuous improvement of existing offerings.
Job responsibilities
* Partner with the Product Manager to identify new product opportunities reflecting customer and market needs through user research and discovery.
* Conduct research and analysis of existing capabilities to appropriately leverage them or supplement them with new requirements.
* Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
* Establish understanding of customer needs to define and prioritize requirements; partner to ensure requirements meet legal, control, and risk standards.
* Support collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and identify product features that provide customer value.
* Consider and plan for upstream and downstream implications of new product features on the overall product experience.
* Collaborate with UI/UX design partners to ideate on user experience, create conversational flow diagrams, and define UI specifications.
* Componentize initiatives into executable Epics delivering customer business value within one release.
* Define and write requirements, epics, and user stories for collaboration with technology partners to deliver against requirements within a sprint.
* Drive timely delivery by ensuring alignment to target dates, and ensuring grooming/refinement of epics and stories is completed to meet sprint and release goals.
* Participate in technical desk checks with software developers and QA to iterate on requirements and acceptance criteria, reducing defects and improving delivery efficiency.
* Analyze, track, and evaluate product metrics, including performance against work-to-time, cost, and quality targets across the product development lifecycle.
* Complete UAT testing goals and timelines in accordance with release timelines.
* Be accountable for defect resolution by prioritizing and defining criticality using analytic metrics and severity guidelines, ensuring timely resolution or risk acceptance while mitigating customer impact.
* Manage requirements associated with customer rollout a...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:11
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The US Equity Investment Specialist team sits within the US Equity business within JPMorgan Asset Management.
The team oversees nearly $890B in client assets for institutions and individual investors throughout the world.
This is a client facing team supporting our ~$210B US Equity Disciplined Core franchise that works with all client types and represents strategies in a variety of wrappers.
As an Equity Investment Specialist on the Equity Investment Specialist team, you will represent investment teams and strategies to internal partners, prospects and existing clients.
You will be responsible for positioning/messaging product with the ultimate goal of driving business both in terms of new business and providing superior client service.
To do this effectively requires a strong partnership with portfolio managers and other investors.
The Investment Specialist role is independent, but it sits within a team that shares a common goal.
You will work with product strategy, product development and other internal groups to oversee existing products and new product initiatives.
Job Responsibilities
* Represent investment teams and strategies to internal partners, prospects and existing clients.
* Position/message product with the goal of driving new business and providing superior client service.
* Partner with portfolio managers, research analysts & distribution.
* Assist in the entire client lifecycle: from initial Request-for-proposals, to preparing meeting materials, to generating quarterly deliverables.
* Work with product strategy, product development and other internal groups to oversee existing products and new product initiatives.
* Understand the end-to-end process for client on-boarding including negotiating Investment Management Agreements, Fee Schedules, Client Reporting and Investment Guidelines.
Required qualifications, capabilities and skills
* 3+ years of experience and significant capital markets experience and a strong understanding of the financial service industry are required.
* Bachelors degree
* Series 3,
7 & 63
* Equity experience or a strong desire to be in and learn about the equities markets
* Advanced knowledge of Microsoft PowerPoint & Excel
* Strong understanding of U.S.
equity products and services and ability to assess risk
* Strong written communication, interpersonal and presentation skills
* Strong team player
* Strong understanding of financial services industry and capital markets
* Strong understanding of investment performance, performance composites and attribution and understanding of advisory/model delivery relationships
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and to...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:10
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J
Join JPMorgan Chase and help keep our firm strong and resilient.
As a key member of Risk Management and Compliance, you'll contribute to responsible business growth by anticipating new and emerging risks and applying your expert judgment to solve real-world challenges that affect our company, customers, and communities.
Our culture emphasizes innovative thinking, challenging the status quo, and striving for excellence .
As a Credit Risk Middle Office - Analyst in the Reporting, Middle Office, and Control organization within Corporate Risk, you will support the Wholesale Credit Risk organization globally.
Additionally, you will monitor limit breaches, performing ongoing credit risk client maintenance, and resolving operational issues to ensure effective credit risk oversight and control.
Job responsibilities
* Develop solid communication skills to effectively influence stakeholders in a meaningful and actionable manner.
* Provide comprehensive support for Credit Risk Management by performing and overseeing various functions, including line facilitation/maintenance, client data management, limit breach monitoring and investigation, and NAV gathering.
Reviewing prospectuses and annual reports may be required.
Participate in user acceptance testing for technology changes to core business applications.
* Build knowledge of processes to develop and maintain strong adherence to controls, including the ability to analyze problems and propose solutions.
* Review key metrics to support workflow and SLA adherence.
* Exercise low to moderate levels of independent decision-making using sound judgment.
* Collaborate with CRMO leads and stakeholders to define business cases for process improvements and oversee their implementation.
* Demonstrate solid critical thinking, attention to detail, and analytical skills to synthesize large amounts of data and draw appropriate conclusions.
* Raise issues to management and assist in developing sustainable solutions.
* Engage in initiatives that promote a culture of respect, opportunity, and inclusion.
Required qualifications, capabilities, and skills
* Minimum 1 year of experience in financial services, operations, or related fields.
* Basic knowledge of products and services offered by major financial institutions and risk disciplines.
* Ability to identify problems and collaborate with management to develop solutions.
* Effective verbal and written communication skills.
* Self-starter capable of thriving in a multi-tasking environment.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred qualifications, capabilities, and skills
* Bachelor's degree preferred but not mandatory.
* Experience with automated solutions such as Alteryx, Python, and UI Path is a plus.
* Previous experience in Operational or Risk Management, or other control functions is a plus.
JPMorganChase, one of the oldest financial i...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:09
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Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Senior Product Associate- Claim, Disputes & Fraud Operations, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Navigates and delivers results by building alignment across multiple teams, managing competing priorities, and driving product initiatives through matrixed environments
* Leverages data analysis tools and techniques to interpret product performance metrics, identify trends, and translate insights into actionable product decisions that drive measurable business outcomes
* Manages relationships with a broad set of stakeholders across business, technology, and operations, ensuring clear communication, expectation setting, and buy-in
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:06
-
The U.S.
Wealth Management business is focused on helping investors achieve their long-term financial goals and comprised of the Chase Wealth Management business, J.P.
Morgan Securities and Self-Directed Investing - our digital investing platform.
The combined business has ~$400 billion in Assets under Management and ~4,000 advisors who work out of 3,500 branches and 21 offices.
As an Active Trade Desk Professional within the J.P.
Morgan Securities service team, you will play a crucial role in advocating for our clients.
You will collaborate in a team environment to assist clients in executing trades over the telephone in brokerage and retirement accounts, including Traditional and Roth IRAs.
Your responsibilities will include mitigating financial and reputational risk by ensuring trade accuracy.
You will utilize your industry knowledge and experience to handle a variety of complex trades, encompassing equities, mutual funds, derivatives, margin, debt instruments, forex, hedge funds, and large orders.
Job Responsibilities:
* Support clients and advisors across the wealth spectrum over the telephone, including those with over $10 million in assets under management
* Execute complex trades accurately by educating clients and aligning with their goals and objectives
* Ensure clients comply with all regulatory requirements
* Understand and explain transaction outcomes and risks, including marketability and liquidity of international equity trades, fund prospectus reviews for breakpoint and reinstatement qualifications, and client margin account evaluations for internal margin requirements, buying power, and risk exposure
* Build internal and external relationships within our trade desks and escalation teams to complete client requests
* Document all client interactions and comply with regulatory and organizational requirements.
* Screen and assess client profiles for new investment opportunities
Required qualifications, capabilities, and skills:
* 2+ years of relevant investment or brokerage experience
* Active and valid FINRA Series 7 and 63, in addition to meeting FINRA continuing education requirements
* Passion for client service and performing work with a high degree of accuracy in a fast paced environment
* Excellent telephone communication and customer service skills, displaying a high level of professionalism
* Responsible for monitoring emerging market trends and be a student of the industry
* Strong understanding of investment products, securities, market risks and order types
* Strong compliance record in prior position(s) and ability to hold a registration in all 50 states & U.S.
Territories
* Ability to execute client transitions in the capitol and debit markets while delivering on the value proposition of JPMorgan's best in class reputation
* Ability to manage multiple priorities in a fast-paced environment; adaptive to change
* Extremely organize...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:05
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The Southern Region Senior Event team plans, creates and executes client event activities from concept through execution and evaluation for the Southern Region of J.P.
Morgan's Private Bank.
Working in a dynamic environment you will play a key role in the event strategy for the market bringing creative ideas, event concept ideation, suggested venues and proposed content to the market with considerable thought to strategic execution.
As an Events Management Senior Associate, within the Asset Management Events Team, you will report to the Head of South Private Bank Events supporting the South Region and plan/execute client events from concept through execution and evaluation.
You will play a key role in the event strategy for the markets you cover, bringing creative ideas, suggested venues and proposed content to the market with considerable thought to strategic execution.
The job demands interaction with colleagues on the global events team and the larger marketing group, bankers and product partners, and senior management so that we can ensure a consistent and distinctive experience for clients which underscores our business strategies.
You will primarily focus on local/regional client events but can be involved in large events targeting a global client base.
Job responsibilities
* Understand business objectives and developing an event strategy that supports business goals
* Create high-touch events consistent with J.P.
Morgan Private Bank brand standards
* Manage events from start to finish, including maintaining the event calendar and budgets, negotiating with vendors, processing invoices, and producing event materials.
* Manage onsite event staffing which may include registration desk management, distribution of materials, oversight of presentations/AV needs, speaker handling, and coordination with vendors
* Drive strong data management, including RSVP tracking pre and post event and ROI analysis
* Think strategically with the ability to problem solve and offer creative solutions
* Monitor venues and stay on top of what's new in the area.
* Liaise with other JPMorganChase lines of business to leverage and consolidate ideas, share resources, and cross-sell event opportunities
* Participate in weekly regional team meetings, budget calls, and multiple banker meetings providing event updates
Required qualifications, capabilities, and skills
* A 6+ years prior experience in event management related activities
* Strong proficiency in Microsoft Excel, Word & PowerPoint
* Excellent oral and written communications skills
* Ability to work early morning and late evening events and ability to travel
* Ability to prioritize tasks and communicate clearly amongst a variety of personalities
* Excellent organizational skills and extreme attention to detail
Preferred qualifications, capabilities, and skills
* Prior experience in financial services
JPMorganChase, one of the ...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:03
-
Join JPMorgan Home Lending(CCB) Product Controllers team in a role where you will provide oversight and guidance related to accounting and reporting treatments and ensure compliance with appropriate corporate and regulatory requirements As an Associate in the Product Controllers team, you will work on the development of accounting and reporting workflows.
Additionally, you will work on various business integration initiatives that involve streamlining processes, building best practices for data analysis, automation, and retrieval utilizing technical skills with tools such as Databricks, ThoughtSpot, Alteryx, SQL, or Tableau.
In this role, you will have high connectivity to other groups and excellent communication and negotiation skills are essential due to the frequent interaction with various business partners to deliver on analysis and integration into financial reporting.
Job responsibilities
* Understand and drive how business results should flow to various financial systems and create ad hoc reporting/analyses as necessary to support the business and external reporting
* Establish accounting flows and documented procedures to align with agreed upon booking models
* Establish strong relationships across CFO, P&A, Data Product, and other functional teams to provide controller support
* Provide guidance on accounting standards and external reporting requirements by staying current on US GAAP and regulatory rules
* Understand allocation rules and documentation, as well as understanding Regulation W requirements to ensure compliance for the business
* Escalate issues constructively and present complex information in a clear and concise manner to Management
* Collaborate with Technology, MIS and Control partners to ensure that reporting processes and solutions provide accurate reporting and meet risk and control standards.
* Demonstrate superior judgment to mitigate risk, and fosters an environment where risk/control issues are escalated, and trends are anticipated and identified
* Build a cohesive team across locations through strong communication, team involvement, and strong leadership
Required qualifications, capabilities, and skills
* Bachelor's degree in Accounting, Finance
* 3+ years experience in Accounting/Controller, Finance, Business Management or Financial Analysis
* Excellent communication and presentation skills with the ability to create decks and present data to senior leadership
* Highly proficient in Excel, SAP, and Hyperion Essbase and ability to work with large data sets
* Ability to grasp concepts quickly, develop a plan, and execute for results
* Team player, with ability to work effectively across diverse functions, locations and businesses
* Influencing skills and ability to concisely articulate key insights and recommendations from large data sets
* Strong prioritization, multitasking and organizational skills
Preferred qualification...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:03
-
Join our innovative team and make a significant impact by delivering cutting-edge client solutions in a high-visibility role.
This opportunity offers unparalleled career growth and skill development in a fast-paced, delivery-sensitive environment.
Leverage your strong communication, analytical, and problem-solving skills while collaborating with industry experts.
Be part of a company that values your contributions and supports your professional journey.
As a Client Service Analyst within our dynamic team, you will play a crucial role in delivering innovative client solutions that drive our firm's success.
You will collaborate with product, technology, and operations experts to consult, analyze, and implement solutions on our cutting-edge platforms.
Your work will directly impact our clients and the wider community by ensuring seamless project delivery and addressing client needs with precision.
We value a culture of flexibility, continuous learning, and teamwork, where your skills in communication, problem-solving, and client relationship management will thrive.
Join us to grow your career and make a meaningful difference.
Job responsibilities
* Collaborate with product, technology, and operations teams to deliver client solutions.
* Analyze requirements and perform testing for Remittance Edge and Receivables Online applications and facilitate issue resolution, user acceptance testing, and training for client implementations.
* Monitor and update assigned projects, addressing client and operational issues.
* Build profiles and transmissions for Receivables Operations, providing coding specifications.
* Interface with internal service partners and clients to scope needs and mitigate risks and implement and manage client solutions within specified timeframes.
* Provide support and training to team colleagues as needed.
* Coordinate with internal and external parties to ensure timely solution delivery and attend client meetings to review project progress and address concerns.
* Identify and escalate risks to minimize potential problems for clients and the business.
* Process client transactions accurately and efficiently, leveraging your developing knowledge of our products and services.
* Address client inquiries and troubleshoot issues, applying your understanding of our operating procedures and your developing skills in digital literacy and process automation.
* Participate in the end-to-end change management process, applying your beginning proficiency in change management to influence others and mitigate stakeholder impact.
Required qualifications, capabilities, and skills
* Bachelor's degree in Computer Science or equivalent work experience.
* Minimum of one year of experience in a similar role.
* Proficiency in using PC/Workstation in a Windows environment.
* Strong verbal and written communication skills with demonstrated analytical and logical thinking skills...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:02
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creating user interfaces and interactive features for web applications using languages and frameworks like HTML, CSS, and ReactJS.
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Experience in software development of Micro services with Java, Spring Boot, Python
* Experience with cloud technologies and distributed systems, RESTful APIs and web technologies
* Working knowledge of Automation Testing framework - Cucumber, Playright, Karma and Load Testing framework - Blazemeter
* Hands-on experience designing and building enterprise-scale, high-volume data processing applications using SQL and NoSQL databases e.g.
MongoDB, PostGreSQL.
* Knowledge of Restful Web Services, WebSockets/JSON
* Agile Development experience with SCRUM or similar methodologies
* Advanced Proficiency in full - stack: front-end languages (e.g.HTML, CSS, ReactJS, AngularJS) and back-end languages (e.g., Java, Spring, Python etc.).
* Proficiency in automation and continuous delivery (CI/CD) methods , all aspects of the Software Development Life Cycle
* Hands on development experience with AI/ML models (Open AI GPT, Anthropic Claude, Gemini, PyTorch, or Scikit-learn) and apply techniques to real...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:02
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As a Personal Advisor, in J.P.
Morgan's Wealth Management's National Branch Personal Advising group, you will partner with clients to create custom financial plans based on their goals.
You will meet with clients primarily through scheduled appointments via video or phone, build a personalized financial plan for each client, and match clients with investment portfolios that are designed and managed by J.P.
Morgan's Chief Investment Officer.
You will also provide advice to existing clients as they need it, helping them navigate shifting priorities around their finances and their lives.
Personal Advisors will work in a full time based office environment to support the full book of clients.
Job responsibilities:
* Leverage experience and understanding of investments, wealth planning, credit and banking concepts to help clients achieve their financial goals
* Convert high quality leads into new clients and help to maintain those relationships
* Utilize a "solution-oriented" mindset to work towards best possible outcomes for all clients
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals-based planning approach
* Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their day
* Educate clients on the digital products available to them to better monitor, maintain and achieve their financial goals
Required qualifications, capabilities, and skills:
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or ability to obtain within 60 days of starting in the role as a condition of employment
* This role requires you to be licensed in all states
Preferred qualifications, capabilities, and skills:
* At least 3 years of relevant financial services or brokerage experience strongly preferred with focus on financial planning
* Bachelor's degree preferred
* CFP preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, b...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-08 07:54:00
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Investment Associate in J.P.
Morgan Wealth Management, you will provide client service, operational marketing and administrative support to Private Client Advisors within Wealth Management.
Job responsibilities
* Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
* Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
* Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
* Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
* Support business unit operational procedures and compliance requirements (e.g.
completion of required operational forms and documentation)
* Prioritize daily work, track progress for current work, and consistently meet deadlines
* Maintain and foster team culture
Required qualifications, capabilities, and skills
* A valid and active Series 7 license is required or may be obtained within a 60 day condition of employment
* If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
* A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 60 days of starting in the role as a condition of employment
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED
Investment products and services are offered through J.P.
Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC.
Annuities are made available through Chase Insurance Agency, Inc.
(CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc.
in Florida.
JPMS, CIA and JPMorgan Chase Bank, N.A.
are affiliated companies under the common control of JPMorgan Chase & Co.
Products no...
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Type: Permanent Location: Fort Lauderdale, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-08 07:53:59
-
AI is rapidly changing the face of the customer experience.
With Agentic, we have the opportunity to help our customers realize their full financial potential in ways that we are just beginning to imagine.
The Digital team is creating these new experiences with a platform approach to enable our Lines of Business.
As a Service Design Senior associate in Digital you will play a pivotal role in developing end-to-end customer and employee experiences by leveraging your advanced knowledge of service design principles.
As a core contributor participate in the execution of service strategies designed to serve our employees' and customers' experiences navigating products and services.
Your focus will be on strategic thinking and decision-making and contributing to the continuous improvement of our products and services as you work independently and provide guidance to your peers.
Job responsibilities
* Design and implement end-to-end service experiences and draft service blueprints to enhance direct and indirect experiences for product features of moderate complexity
* Collaborate with cross-functional teams to identify user needs, preferences, and expectations and ensure the development of inclusive and accessible products and services
* Draft journey maps and service blueprints to visualize and optimize service processes, touchpoints, and interactions and identify areas for improvement and innovation
* Participate in workshops to gather information from customers to understand where improvements can be made along the customer journey
* Assist in the creation of experience maps and service prototypes that illustrate customer journeys
* Operate with an iterative design mindset as you incorporate user feedback and insights to continuously improve the overall customer journey experiences of our offerings
* Collaborate with multidisciplinary partners (technology, data & analytics, product, and design) to frame key questions about how people interact with emerging technologies, maintaining a dynamic backlog of research and insights.
* Adopt a builder's mindset-bringing perspective, polish, and presence while working with agility, curiosity, and creativity to imagine the future and help create the conditions needed to test concepts that may not yet exist.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in service design, with a focus on end-to-end customer and employee experiences in the financial services industry
* Proven ability drafting service blueprints, journey mapping, and creating compelling storyboards that address direct and indirect experiences for a diverse customer base
* Demonstrated experience in inclusive design, accessibility guidelines, and assistive technology, ensuring products and services cater to all users' needs
* Proficient knowledge of user experience design principles and the ability to apply them to projects of mode...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-08 07:53:59
-
Bring your industry trends and knowledge to our team and shape exceptional user experiences through cutting-edge research, influencing product design and functionality.
As an Experience Research Senior Associate in JPM Wealth Management, you will play a pivotal role in shaping user experiences across our products and services.
Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights.
Work cross functionally to translate research learnings into experience and business strategy.
Independently assist product teams from discovery to delivery.
You will act as a core contributor to aid in developing research studies that answer user needs.
Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.
Job responsibilities
* Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights
* Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
* Design and edit low fidelity prototypes and provide constructive critique of WIP Designs
* Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
* Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
* Apply structured problem-solving and design thinking to address top strategic priorities
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques
* Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis
* Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences
* Advanced understanding of current research methodologies, with the ability to review and understand how to apply current research practices to better inform experience designs
* Ability to translate research insights into product strategy and influence product roadmaps
* Experience using figma Design and figjam
Preferred qualifications, capabilities, and skills
* Management degree with Design focus/ HCI degree with foundational business strategy
...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-08 07:53:58
-
At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-05-08 07:53:57
