-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:46
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:45
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:45
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:44
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:44
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:43
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:42
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:42
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:41
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:40
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:40
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:39
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:38
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:38
-
To design and produce all business collateral and marketing materials in a range of formats - digital, print and promotional.
* Research, prepare and gather materials/ideas for creative design
* Plan design concepts from design or project briefs
* Amend, adapt and edit artwork following stakeholder feedback and amends
* Create artwork for all marketing and business collateral using Adobe design software (Indesign, Illustrator and Photoshop)
* Create business templates for key CHDA stakeholders
* Prepare final layout by marking and pasting up finished copy and art - ensuring it is print ready or accessible in any other format
* Liaise with print contractor
* Advise internal stakeholders on design and creative approaches
* Maintain an excellent approach to the quality and consistency of artwork
* Ensure compliance with wider MAXIMUS standards and procedures (brand guidelines)
* Ensure compliance with contractual requirements and adhere to approvals processes for external communications.
* Work with colleagues across other MAXIMUS UK businesses to ensure consistency of messaging in all formats
* Perform other duties as may be assigned by the Senior Communications and Marketing Manager
Essential
* Graphic design qualification or relevant experience
* Solid experience of using Adobe Creative Suite applications (Indesign, Illustrator and Photoshop)
* Excellent understanding of print and projection of images
* Excellent Creative design ability
* Extensive experience of content creation
* Understanding of maintaining and strengthening a corporate brand
* Ability to train others in use or manipulation of artwork
* Eye for creative document and presentation layout
* Strong attention to detail skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Desirable
* Knowledge of other artwork design packages
* Copywriting/Proof reading skills
* Proven time management ability to exercise flexibility and judgment.
* Experience working with Drupel
Key Business Priorities
Internal
* Communication and Marketing Team
* Internal Communications
* Other key internal stakeholders
External
* Printers
* Partner agencies/organisations
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with dis...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:37
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:36
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Customer service is the primary function
• Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
• Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
• Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
• Track and document all inquiries, appointments, kits, using CRM and applicable systems
• Meet Quality Assurance (QA) and other key performance metrics
• Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
• Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
• Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
• High School diploma or GED required
• Minimum six (6) months customer service/administrative /call center experience required
• Must be able to speak and write English clearly and professionally
• Successfully complete the written assessment
• Highly effective communicator with strong ability to provide an excellent empathetic customer experience
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Experience working with a PC,MS Word and Outlook required
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Proven ability to work as a member of a team, as well as independently
• All CDC INFO personnel w...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:35
-
To design and produce all business collateral and marketing materials in a range of formats - digital, print and promotional.
* Research, prepare and gather materials/ideas for creative design
* Plan design concepts from design or project briefs
* Amend, adapt and edit artwork following stakeholder feedback and amends
* Create artwork for all marketing and business collateral using Adobe design software (Indesign, Illustrator and Photoshop)
* Create business templates for key CHDA stakeholders
* Prepare final layout by marking and pasting up finished copy and art - ensuring it is print ready or accessible in any other format
* Liaise with print contractor
* Advise internal stakeholders on design and creative approaches
* Maintain an excellent approach to the quality and consistency of artwork
* Ensure compliance with wider MAXIMUS standards and procedures (brand guidelines)
* Ensure compliance with contractual requirements and adhere to approvals processes for external communications.
* Work with colleagues across other MAXIMUS UK businesses to ensure consistency of messaging in all formats
* Perform other duties as may be assigned by the Senior Communications and Marketing Manager
Essential
* Graphic design qualification or relevant experience
* Solid experience of using Adobe Creative Suite applications (Indesign, Illustrator and Photoshop)
* Excellent understanding of print and projection of images
* Excellent Creative design ability
* Extensive experience of content creation
* Understanding of maintaining and strengthening a corporate brand
* Ability to train others in use or manipulation of artwork
* Eye for creative document and presentation layout
* Strong attention to detail skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Desirable
* Knowledge of other artwork design packages
* Copywriting/Proof reading skills
* Proven time management ability to exercise flexibility and judgment.
* Experience working with Drupel
Key Business Priorities
Internal
* Communication and Marketing Team
* Internal Communications
* Other key internal stakeholders
External
* Printers
* Partner agencies/organisations
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with dis...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:34
-
To design and produce all business collateral and marketing materials in a range of formats - digital, print and promotional.
* Research, prepare and gather materials/ideas for creative design
* Plan design concepts from design or project briefs
* Amend, adapt and edit artwork following stakeholder feedback and amends
* Create artwork for all marketing and business collateral using Adobe design software (Indesign, Illustrator and Photoshop)
* Create business templates for key CHDA stakeholders
* Prepare final layout by marking and pasting up finished copy and art - ensuring it is print ready or accessible in any other format
* Liaise with print contractor
* Advise internal stakeholders on design and creative approaches
* Maintain an excellent approach to the quality and consistency of artwork
* Ensure compliance with wider MAXIMUS standards and procedures (brand guidelines)
* Ensure compliance with contractual requirements and adhere to approvals processes for external communications.
* Work with colleagues across other MAXIMUS UK businesses to ensure consistency of messaging in all formats
* Perform other duties as may be assigned by the Senior Communications and Marketing Manager
Essential
* Graphic design qualification or relevant experience
* Solid experience of using Adobe Creative Suite applications (Indesign, Illustrator and Photoshop)
* Excellent understanding of print and projection of images
* Excellent Creative design ability
* Extensive experience of content creation
* Understanding of maintaining and strengthening a corporate brand
* Ability to train others in use or manipulation of artwork
* Eye for creative document and presentation layout
* Strong attention to detail skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Desirable
* Knowledge of other artwork design packages
* Copywriting/Proof reading skills
* Proven time management ability to exercise flexibility and judgment.
* Experience working with Drupel
Key Business Priorities
Internal
* Communication and Marketing Team
* Internal Communications
* Other key internal stakeholders
External
* Printers
* Partner agencies/organisations
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with dis...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:33
-
To design and produce all business collateral and marketing materials in a range of formats - digital, print and promotional.
* Research, prepare and gather materials/ideas for creative design
* Plan design concepts from design or project briefs
* Amend, adapt and edit artwork following stakeholder feedback and amends
* Create artwork for all marketing and business collateral using Adobe design software (Indesign, Illustrator and Photoshop)
* Create business templates for key CHDA stakeholders
* Prepare final layout by marking and pasting up finished copy and art - ensuring it is print ready or accessible in any other format
* Liaise with print contractor
* Advise internal stakeholders on design and creative approaches
* Maintain an excellent approach to the quality and consistency of artwork
* Ensure compliance with wider MAXIMUS standards and procedures (brand guidelines)
* Ensure compliance with contractual requirements and adhere to approvals processes for external communications.
* Work with colleagues across other MAXIMUS UK businesses to ensure consistency of messaging in all formats
* Perform other duties as may be assigned by the Senior Communications and Marketing Manager
Essential
* Graphic design qualification or relevant experience
* Solid experience of using Adobe Creative Suite applications (Indesign, Illustrator and Photoshop)
* Excellent understanding of print and projection of images
* Excellent Creative design ability
* Extensive experience of content creation
* Understanding of maintaining and strengthening a corporate brand
* Ability to train others in use or manipulation of artwork
* Eye for creative document and presentation layout
* Strong attention to detail skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Desirable
* Knowledge of other artwork design packages
* Copywriting/Proof reading skills
* Proven time management ability to exercise flexibility and judgment.
* Experience working with Drupel
Key Business Priorities
Internal
* Communication and Marketing Team
* Internal Communications
* Other key internal stakeholders
External
* Printers
* Partner agencies/organisations
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with dis...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:33
-
To design and produce all business collateral and marketing materials in a range of formats - digital, print and promotional.
* Research, prepare and gather materials/ideas for creative design
* Plan design concepts from design or project briefs
* Amend, adapt and edit artwork following stakeholder feedback and amends
* Create artwork for all marketing and business collateral using Adobe design software (Indesign, Illustrator and Photoshop)
* Create business templates for key CHDA stakeholders
* Prepare final layout by marking and pasting up finished copy and art - ensuring it is print ready or accessible in any other format
* Liaise with print contractor
* Advise internal stakeholders on design and creative approaches
* Maintain an excellent approach to the quality and consistency of artwork
* Ensure compliance with wider MAXIMUS standards and procedures (brand guidelines)
* Ensure compliance with contractual requirements and adhere to approvals processes for external communications.
* Work with colleagues across other MAXIMUS UK businesses to ensure consistency of messaging in all formats
* Perform other duties as may be assigned by the Senior Communications and Marketing Manager
Essential
* Graphic design qualification or relevant experience
* Solid experience of using Adobe Creative Suite applications (Indesign, Illustrator and Photoshop)
* Excellent understanding of print and projection of images
* Excellent Creative design ability
* Extensive experience of content creation
* Understanding of maintaining and strengthening a corporate brand
* Ability to train others in use or manipulation of artwork
* Eye for creative document and presentation layout
* Strong attention to detail skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Desirable
* Knowledge of other artwork design packages
* Copywriting/Proof reading skills
* Proven time management ability to exercise flexibility and judgment.
* Experience working with Drupel
Key Business Priorities
Internal
* Communication and Marketing Team
* Internal Communications
* Other key internal stakeholders
External
* Printers
* Partner agencies/organisations
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with dis...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:32
-
To design and produce all business collateral and marketing materials in a range of formats - digital, print and promotional.
* Research, prepare and gather materials/ideas for creative design
* Plan design concepts from design or project briefs
* Amend, adapt and edit artwork following stakeholder feedback and amends
* Create artwork for all marketing and business collateral using Adobe design software (Indesign, Illustrator and Photoshop)
* Create business templates for key CHDA stakeholders
* Prepare final layout by marking and pasting up finished copy and art - ensuring it is print ready or accessible in any other format
* Liaise with print contractor
* Advise internal stakeholders on design and creative approaches
* Maintain an excellent approach to the quality and consistency of artwork
* Ensure compliance with wider MAXIMUS standards and procedures (brand guidelines)
* Ensure compliance with contractual requirements and adhere to approvals processes for external communications.
* Work with colleagues across other MAXIMUS UK businesses to ensure consistency of messaging in all formats
* Perform other duties as may be assigned by the Senior Communications and Marketing Manager
Essential
* Graphic design qualification or relevant experience
* Solid experience of using Adobe Creative Suite applications (Indesign, Illustrator and Photoshop)
* Excellent understanding of print and projection of images
* Excellent Creative design ability
* Extensive experience of content creation
* Understanding of maintaining and strengthening a corporate brand
* Ability to train others in use or manipulation of artwork
* Eye for creative document and presentation layout
* Strong attention to detail skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Desirable
* Knowledge of other artwork design packages
* Copywriting/Proof reading skills
* Proven time management ability to exercise flexibility and judgment.
* Experience working with Drupel
Key Business Priorities
Internal
* Communication and Marketing Team
* Internal Communications
* Other key internal stakeholders
External
* Printers
* Partner agencies/organisations
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with dis...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:31
-
To design and produce all business collateral and marketing materials in a range of formats - digital, print and promotional.
* Research, prepare and gather materials/ideas for creative design
* Plan design concepts from design or project briefs
* Amend, adapt and edit artwork following stakeholder feedback and amends
* Create artwork for all marketing and business collateral using Adobe design software (Indesign, Illustrator and Photoshop)
* Create business templates for key CHDA stakeholders
* Prepare final layout by marking and pasting up finished copy and art - ensuring it is print ready or accessible in any other format
* Liaise with print contractor
* Advise internal stakeholders on design and creative approaches
* Maintain an excellent approach to the quality and consistency of artwork
* Ensure compliance with wider MAXIMUS standards and procedures (brand guidelines)
* Ensure compliance with contractual requirements and adhere to approvals processes for external communications.
* Work with colleagues across other MAXIMUS UK businesses to ensure consistency of messaging in all formats
* Perform other duties as may be assigned by the Senior Communications and Marketing Manager
Essential
* Graphic design qualification or relevant experience
* Solid experience of using Adobe Creative Suite applications (Indesign, Illustrator and Photoshop)
* Excellent understanding of print and projection of images
* Excellent Creative design ability
* Extensive experience of content creation
* Understanding of maintaining and strengthening a corporate brand
* Ability to train others in use or manipulation of artwork
* Eye for creative document and presentation layout
* Strong attention to detail skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Desirable
* Knowledge of other artwork design packages
* Copywriting/Proof reading skills
* Proven time management ability to exercise flexibility and judgment.
* Experience working with Drupel
Key Business Priorities
Internal
* Communication and Marketing Team
* Internal Communications
* Other key internal stakeholders
External
* Printers
* Partner agencies/organisations
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with dis...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:31
-
To design and produce all business collateral and marketing materials in a range of formats - digital, print and promotional.
* Research, prepare and gather materials/ideas for creative design
* Plan design concepts from design or project briefs
* Amend, adapt and edit artwork following stakeholder feedback and amends
* Create artwork for all marketing and business collateral using Adobe design software (Indesign, Illustrator and Photoshop)
* Create business templates for key CHDA stakeholders
* Prepare final layout by marking and pasting up finished copy and art - ensuring it is print ready or accessible in any other format
* Liaise with print contractor
* Advise internal stakeholders on design and creative approaches
* Maintain an excellent approach to the quality and consistency of artwork
* Ensure compliance with wider MAXIMUS standards and procedures (brand guidelines)
* Ensure compliance with contractual requirements and adhere to approvals processes for external communications.
* Work with colleagues across other MAXIMUS UK businesses to ensure consistency of messaging in all formats
* Perform other duties as may be assigned by the Senior Communications and Marketing Manager
Essential
* Graphic design qualification or relevant experience
* Solid experience of using Adobe Creative Suite applications (Indesign, Illustrator and Photoshop)
* Excellent understanding of print and projection of images
* Excellent Creative design ability
* Extensive experience of content creation
* Understanding of maintaining and strengthening a corporate brand
* Ability to train others in use or manipulation of artwork
* Eye for creative document and presentation layout
* Strong attention to detail skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Desirable
* Knowledge of other artwork design packages
* Copywriting/Proof reading skills
* Proven time management ability to exercise flexibility and judgment.
* Experience working with Drupel
Key Business Priorities
Internal
* Communication and Marketing Team
* Internal Communications
* Other key internal stakeholders
External
* Printers
* Partner agencies/organisations
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with dis...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:30
-
To design and produce all business collateral and marketing materials in a range of formats - digital, print and promotional.
* Research, prepare and gather materials/ideas for creative design
* Plan design concepts from design or project briefs
* Amend, adapt and edit artwork following stakeholder feedback and amends
* Create artwork for all marketing and business collateral using Adobe design software (Indesign, Illustrator and Photoshop)
* Create business templates for key CHDA stakeholders
* Prepare final layout by marking and pasting up finished copy and art - ensuring it is print ready or accessible in any other format
* Liaise with print contractor
* Advise internal stakeholders on design and creative approaches
* Maintain an excellent approach to the quality and consistency of artwork
* Ensure compliance with wider MAXIMUS standards and procedures (brand guidelines)
* Ensure compliance with contractual requirements and adhere to approvals processes for external communications.
* Work with colleagues across other MAXIMUS UK businesses to ensure consistency of messaging in all formats
* Perform other duties as may be assigned by the Senior Communications and Marketing Manager
Essential
* Graphic design qualification or relevant experience
* Solid experience of using Adobe Creative Suite applications (Indesign, Illustrator and Photoshop)
* Excellent understanding of print and projection of images
* Excellent Creative design ability
* Extensive experience of content creation
* Understanding of maintaining and strengthening a corporate brand
* Ability to train others in use or manipulation of artwork
* Eye for creative document and presentation layout
* Strong attention to detail skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Desirable
* Knowledge of other artwork design packages
* Copywriting/Proof reading skills
* Proven time management ability to exercise flexibility and judgment.
* Experience working with Drupel
Key Business Priorities
Internal
* Communication and Marketing Team
* Internal Communications
* Other key internal stakeholders
External
* Printers
* Partner agencies/organisations
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with dis...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-02-28 07:54:30
